Job Description
A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality.
City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons-bringing the wine country experience to the middle of a large city.
Position Summary
The Director of Event Sales is responsible for leading and growing private event revenue at City Winery Hudson Valley, a high- volume destination venue hosting weddings, social events, corporate programs, and nonprofit events. This role owns overall event sales strategy, revenue performance, forecasting, and team leadership while maintaining alignment with City Winery's brand standards and guest experience expectations. Serving as the senior sales leader on property, the Director of Event Sales drives both short- and long-term revenue growth through proactive sales strategy, market expansion, and team development. This role partners closely with the General Manager, Regional Sales Leadership, and internal stakeholders to achieve annual and multi-year revenue targets while maintaining profitability through disciplined pricing and cost-of-goods oversight. This position is highly client-facing, weekend-heavy, and requires a strategic yet hands-on sales leader comfortable balancing high- touch hospitality with ambitious revenue goals.
Why us?
● Competitive pay
● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.
● Medical, Dental, Vision Insurance
● nDORFins program designed to promote a healthy and active lifestyle!
● 401K (and yes we match!)
● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance
● Amazing discounts, 50% OFF all dining/retail wine
● Free Family Meal
● Tickets to available shows
And more!
Overview of Responsibilities
Sales Strategy & Revenue Leadership
· Own and drive total private event revenue performance for City Winery Hudson Valley
· Develop and execute annual and multi-year sales strategies aligned with budgeted revenue goals
· Set sales priorities, pricing strategy, and market focus across weddings, social, corporate, and nonprofit segments
· Identify and pursue new market opportunities and strategic partnerships to expand demand
· Maintain a strong, forward-looking pipeline through both inbound and proactive outbound sales efforts
· Lead negotiations and contracting for high-value and complex events
Team Leadership & Development
· Lead, mentor, and support the Event Sales team, setting clear expectations and accountability
· Oversee pipeline management, lead response standards, and sales performance tracking
· Partner with Regional Sales Leadership and the General Manager on staffing, performance management, and hiring
· decisions
· Foster a collaborative, motivated, and results-driven sales culture
· Provide coaching and guidance on consultative selling, client experience, and revenue optimization
Client Experience & Oversight
· Serve as a senior-level client contact for key accounts and high-profile events
· Ensure consistency in client communication, proposal quality, and overall sales process
· Guide clients through high-level vision, scope, and pricing decisions
· Support the team in navigating complex planning scenarios while maintaining guest satisfaction
Financial Performance & Cost Oversight
· Maintain accountability for event profitability and cost of goods (COGs) in partnership with Operations and
· Accounting
· Monitor pricing structures to ensure alignment with revenue goals and margin expectations
· Review event performance and trends to inform future pricing and sales strategy
· Contribute to budgeting, forecasting, and financial planning related to private events
· Collaboration Strategic Alignment
· Partner closely with Operations, Culinary, Winery, and Marketing leadership to align sales strategy with execution
· capabilities
· Participate in weekly production, BEO, and leadership meetings as needed
· Collaborate with Marketing on promotional initiatives, seasonal sales pushes, and positioning of Hudson Valley as a
· destination venue
· Support regional and national initiatives tied to broader City Winery goals
Reporting & Performance Tracking
· Oversee accurate forecasting, pipeline reporting, and revenue tracking
· Analyze sales performance against goals and identify trends, risks, and opportunities
· Communicate regularly with leadership on progress toward budgeted targets
· Use data and insights to continuously refine sales strategy and team focus
OTHER DUTIES
Other duties, projects, and responsibilities may be assigned based on business needs and organizational priorities.
Minimum Qualifications
· 7+ years of progressive experience in event sales or hospitality sales, including leadership responsibility
· Proven success driving revenue growth in a high-volume, destination event venue
· Demonstrated ability to lead, mentor, and hold a sales team accountable to goals
· Strong consultative sales skills with comfort pricing, negotiating, and contracting complex events
· Experience managing revenue forecasts, budgets, and profitability metrics
· Working knowledge of food, beverage, wine, and hospitality-driven events
· Exceptional written, verbal, and interpersonal communication skills
· Strong organizational skills with the ability to manage competing priorities
· Proficiency in Microsoft Office and CRM/event management platforms (Tripleseat preferred)
· Bachelor's degree preferred
· Ability to work a non-traditional, weekend-heavy schedule
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
We use eVerify to confirm U.S. Employment eligibility.
$74k-127k yearly est. 17d ago
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Security Guard
Six Flags Darien Lake 4.1
Corfu, NY job
Rule breakers better watch out when you're on our security team. You'll spend the summer patrolling parking lots and controlling metal detectors, checking everything from guests' bags to employee badges. You'll protect our people and our property - all while securing valuable law experience and rewarding benefits.
Responsibilities:
What You Will Be Doing
Interact with guests providing directions and assistance
Protect employees, guests, and company property
Enforce park policies
Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors
Patrol and inspect assigned areas of the park
Keep unauthorized personnel out of restricted areas
Greet and screen entering through metal detection and check their bags for prohibited items
Rapidly respond to active alarms, first aid, and other emergency situations
Monitor all areas for safety hazards, including fire, theft, and vandalism
Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
Write detailed reports of damage, incident logs, and security records
Apprehend violators, including on-foot pursuits when necessary
Escort guests and team members as needed for assistance and protection
How You Will Do It
Ability to work in an environment as fast-paced as our coasters
Demonstrate a strong work ethic and commitment to safety
Strong attention to detail
Enforce all park policies and procedures
Cautious and reliable
Remain calm in emergency situations
Qualifications:
What You Will Need
Must be 18 years or older
Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift
Excellent verbal and written communication skills
Able to work a flexible schedule, including nights, weekends, and holidays
Must possess a high school diploma, GED certificate or DD214 to be certified as a Security Officer.
Must have a current, valid, Security License or have completed the finger-imaging, certification and application criteria and have met all New York State requirements prior to starting work.
Successful completion of all required Security Guard training as defined by the New York State Division of Licensing Services. After hire, applicants must continue to meet current licensing requirements to maintain a security guard license as defined by the New York State Division of Licensing Services
Valid state Driver's License and successful completion of Six Flags Darien Lake Vehicle Training program.
Some Of Our Amazing Benefits Include:
Competitive pay
Free park admission
Private employee events
Reward programs
On-site training
Flexible scheduling
Pay day is every Friday!
We even offer special employee events, and much, much more! Apply today to get started!
If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply"
Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States?
Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?
Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine?
I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
This position will not start until late January.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29k-38k yearly est. Auto-Apply 2d ago
Food and Beverage Team Member - $17.00/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL job
Responsible for cooking, prepping, and serving quality products in an efficient manner. Overall, this position plays a key part in maintaining food safety standards, ensuring cleanliness, delivering an exceptional guest experience while enforcing all park policies and procedures.
Responsibilities:Essential Duties and Responsibilities:
Abide by Six Flags cooking and/or serving standards.
Work in a fast-paced environment to meet company goals
Greet each guest with a friendly, professional attitude
Perform basic cleaning procedures in any location
Upsell Drink Bottles and other company dining programs in every transaction
Enforce all Six Flags policies & procedures
Adhere to park attendance and break policies outlined in the Team Member Handbook
Adhere to park grooming standards (non-slip shoes preferred but not required)
Assist in other areas within the Food and Beverage Operations Department
Qualifications:Skills and Qualifications:
Minimum Age: 15
Available to work flexible hours including nights, weekends, and holidays
Must be willing to work outdoors in various weather conditions
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Demonstrate effective communication and decision-making skills
Be able to work independently with little supervision
Ability to work, stand and walk for up to 7 hours at a time in all weather conditions
$24k-31k yearly est. Auto-Apply 2d ago
Plumber (Full Time)
Six Flags Darien Lake 4.1
Corfu, NY job
This Full Time year-round position executes the daily operation, ongoing maintenance, installation, and annual projects assigned for the Utilities Plumbing Department. Responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing used for water distribution and wastewater disposal in amusement, campground, and water park. Maintains boilers, bathrooms, sinks, drains, lift stations, grease traps, and other related equipment as required to support a large amusement facility. Maintains Fire Systems and performs minor repairs.
Hourly Rate (based on experience) $28.00 - $30 an hour - Full-time
Responsibilities:
Installs, repairs, and maintains plumbing, system and hangers for pipes, fixtures and equipment.
Performs preventative maintenance (planned internal inspections) on water rides as well as preventative maintenance on plumbing equipment and machinery, based on manufacturer and park standards.
Evaluates and observes pressure gauges for leaks to repair if needed.
Maintain entire facility including assets, plumbing requirements, portable water distribution systems, IW distribution system and LP and Natural gas service to appliances.
Assembles pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, and welding equipment.
Measures, cuts, threads, and bends pipe to required angle.
Locates and repair issues with water supply lines; unclogs drains safely and without causing damage to company property.
Complete all related documentation in a timely and appropriate manner (i.e., records, reports, logs).
Ensures that all installations, repairs, and maintenance are properly sized, aligned, supported, and at specified grade by AWWA standard and meets all standards of health, building and safety guidelines, and codes.
Assists in ordering parts and maintaining inventory of parts and equipment to anticipate needs, while keeping them within budget guidelines.
Interact with and communicate with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc.
Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures.
Performs other duties appropriate to the area and responsibility as deemed necessary by the facilities Manager and/or Supervisor.
Qualifications:
At least 18 years of age with a High School diploma or equivalent
Requires 2-4 years of commercial plumbing experience
Must possess strong problem solving, communication, guest service, and organizational skills
Must be able to read blueprints and schematics, technical manuals and diagrams, and policy and procedure manuals
Computer literacy with knowledge in Microsoft Office Products
Ability to pass a background check and pass a mandatory random drug test, per company policy
Ability to work a flexible schedule, including nights, weekends, holidays working 40+ hours per week when park is open.
Valid New York State Driver's License
Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment.
Responsibilities:
Create positive interactions with Guests and Team Members, promote a friendly environment, and attend to guests' needs in a proactive manner
Educate, reinforce and provide on-the-job training for Team Members concerning food safety, preparation and quality assurance
Maintain a safe work environment and aid in the elimination of hazards within the F&B department
Conduct weekly audits to ensure accurate portioning is being upheld and the proper food safety is being practiced
Assist with food preparation by complying with Food and Drug Administration (FDA) regulations
Utilize thermometers to complete food quality check and document the internal temperatures of product daily
Ensure temperature logs are completed in compliance with company guidelines
Conduct daily safety and quality assurance inspections in compliance with local health department and company guidelines
Work closely with the local health department representative during inspections to ensure compliance or corrective action is corrected if needed concerning food safety and unit cleanliness
Provide feedback to all levels of management concerning food safety, quality assurance, and safety
Ensure that units are following all product storage and critical point guidelines
Assist at locations during peak dining hours
Qualifications:
Minimum age: 18
Currently pursuing a degree in Nutrition, Food Service Management, Safety, Health Policy, or related field
Outgoing, professional, and friendly demeanor
Demonstrate good communication and decision-making skills
Ability to train, multi task, work well with others and follow directions
Ability to work, stand and walk for up to 6 hours at a time in all weather conditions
Available to work flexible hours including nights, weekends, and holidays
Complete employment between the end of April 2026 to August 2026
$19k-27k yearly est. Auto-Apply 2d ago
Food & Beverage Procurement Internship- $19/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL job
Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment.
Responsibilities:
Positive interaction with guests and team members, promoting a friendly environment, and attending to Guests' needs in a proactive manner
Maintain proper inventory levels of all products on a daily basis through use of PAR ordering guide, inventory transfers, and delivery inspections
Enter vendor bid and/or bid information with correct pricing and descriptions
Communicate with vendors as needed to confirm orders
Ensure the accurate and timely placement of all orders via phone and internet
Maintain open lines of communication between the department, vendors, warehouse staff, and unit management
Ensure that any product not meeting quality standards is taken care of in an appropriate manner and communicate any violations
Report any food spoilage/damage in the warehouse or on the delivery dock to the proper management
Maintain and update the database on any daily, weekly, or monthly price changes
Ability to foresee and anticipate a swing in weekly usage
Process and file purchase orders
Create and maintain a weekly product usage report/database
Train and provide feedback to unit management on completing waste logs, transfer forms, and weekly inventory to help manage cost of sales
Assist the Food and Beverage Operations department with hiring seasonal staff and department events
Qualifications:
Minimum Age: 18
Currently pursuing a degree in Supply Chain Management, Food Service Management, or related field
Outgoing, professional, and friendly demeanor
Demonstrate good communication and decision-making skills
Ability to train, multi task, work well with others and follow directions
Ability to work, stand and walk for up to 6 hours at a time in all weather conditions
Available to work a minimum of 2 Sunday evenings a month to conduct Inventory Audits
Available to work flexible hours including nights, weekends, and holidays
Complete employment between the end of April 2026 to August 2026
$25k-32k yearly est. Auto-Apply 2d ago
Production Manager
Custom Pak Illinois, Inc. 3.8
Hampshire, IL job
Maintain scheduling of production to meet customer needs and maintain the lowest possible labor/overtime sosts. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Provide coaching and discipline to employees under guidance of Human Resource.
The Production Manager supports the development of the plant's strategy to meet the manufacturing goals. xevrcyc
Lead/Participate in monthly safety meetings and provide a safe working environment in the plant.
Ensure environmental, OSHA and other regulatory compliances are met.
$40k-54k yearly est. 2d ago
New York Licensed Funeral Director (License or Internship-Ready Required)
Bergen Funeral Service, Inc. 3.9
New York, NY job
\*Ideally looking for a bilingual director or intern\* Are you a New York Licensed Funeral Director looking for a change? Do you want to work for a funeral home where the staff acts more like a team than colleagues? Would you like the opportunity to be creative and rewarded for going above and beyond to serve others? If you answered yes to any of these questions, consider joining Bergen Funeral Service in South Ozone Park, NY.
Our Family-Owned funeral homes are looking for the ideal Licensed Funeral Director candidate who values funerals while at the same time possesses the ability to adapt to the growing and changing funeral trends. Additionally, it is imperative the Licensed Funeral Director candidate communicates effectively and builds relationships with the families we serve as well as their teammates.
Bergen Funeral Service values and appreciates all their employees, and they proudly have a team orientated, positive environment. For the right Licensed Funeral Director candidate, you will be rewarded for your hard work receiving the following benefits:
o Competitive Compensation (Based on experience)
o Paid Time Off (Very important for the well-being of our team and our Company)
o Health Insurance
o 401K with Company Match
o Relocation Assistance
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Education:
High school or equivalent (Required)
Experience:
Funeral directing: Any
License/Certification:
New York Funeral Director License
Work Location: Multiple Locations (Queens, NYC)
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Education:
* High school or equivalent (Preferred)
License/Certification:
* Driver's License (Required)
Work Location: In person
$65k-85k yearly 18d ago
Park Services Team Member - $15.50/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL job
Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards.
Responsibilities:Essential Duties and Responsibilities:
Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions.
Following all guidelines and checklists applicable to Park
Following all Park policies regarding performance and attendance.
Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors.
Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up.
Monitoring trashcan and bench locations and moving to proper location when necessary.
Completing other tasks as assigned.
Qualifications:Skills and Qualifications:
Minimum Age: 15
Must have flexible availability including weekends, weeknights, and holidays
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Must be willing to actively approach Guests and provide assistance as necessary
Must be able to stand and walk for length of shift
Must be able to carry up to 25 lbs. over 25 feet over various surfaces
Must be able to work outdoors in various weather conditions
Must be able to work efficiently in a fast-paced environment
Requires continuous standing, bending, twisting, walking and lifting
OTR Reefer Lease Purchase Drivers: Earn 82% Gross Line Haul & 100% FSC.
Join Our Team of Lease Contractors TodayAsk about our 875 Program!
HARPERS
is always on the hunt for business minded partners to come in and join our lease purchase program.
We have teamed up with one of the largest carriers in the country to provide our partner contractors with on of the largest freight networks nationwide.
Joining our team will give you all of the mega carrier benefits with that small fleet atmosphere.
We take care of it all so you can focus on managing you business and becoming a truck owner all at the same time.
Harpers puts Priority on our Lease Purchase Drivers. We make it easy to get started!Here's What You Can Expect:
$0 Money Down, No Credit Check
Earn 82% of Gross Line Haul + 100% Fuel Surcharge
Ask how you can earn 100% of Line Haul
100% Refrigerated Freight
Expansive Customer Freight Network - no brokered freight, we'll keep you rolling!
Dedicated Fleet Manager to keep you loaded!
Use Customer's Trailers - no rental fee
2023 - 2026 Model Trucks, All Automatics
OWNER OPERATORS WELCOME!
Additional Benefits:
Terminal Locations in All Major Markets
Big Fuel Discounts up too $1 off per gallon PLUS!
50% Drop and Hook No Touch Freight!
Pre-Loaded Trailers
24 Hour Support System;
24/7 Dispatch
$1 Balloon Payment
Manufacturer Warranty on Truck
No Out Of Pocket Maintenance
Program Requirements:
Current CDL-A License Minimum 2 Year
OTR Experience
No More Than 3 Moving Violations, 2 Preventable Accidents in last 3 Years
All Driver Records Will Be Reviewed Individually
Lease Purchase Details:
Leases ranging from 3-4 years
100% Walk Away Lease
No Hidden Fees - All Costs Upfront!
No Down Payment No Interest
No Credit Check
$1 balloon payment
O/O welcome!
$31k-39k yearly est. 10d ago
Wardrobe Hospitality Leadership Internship
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL job
As a Team Six Shop Leadership intern, your job will be to oversee the operation of the Team Six shop where you will be managing inventory and handling transactions. Other job functions include training the Team Six shop team member, monitoring the daily operation of the location, and providing an enhanced team member experience for the park.
Responsibilities:
Greet team members with a friendly demeanor
Upkeep of shop appearance
Knowledge of what uniforms each department requires for a team member to purchase.
Routinely check locker rooms to assure that the proper count of available units is accurate
Assisting in washing and drying Maintenance and Food & Beverage PPE items.
Complete all inventory control functions including monitoring inventory levels and ordering product as necessary.
Assist in the completion of all department paperwork
Team Member development through on the job training as well as follow up training in all job responsibilities.
Ability to be able to multi-task and complete all tasks in a timely manner.
Assist in developing and promoting a high morale, positive, and effective work environment
Coaches, counsels, and evaluate team members as necessary
Issue corrective action to team members for attendance, over/shorts or performance as necessary.
Coordinate break times in adherence to Six Flags policies
Maintain and ensure all opening and closing checklists are completed as directed
Adheres to park attendance policy as stated in the Team Member Handbook
Responsible for enforcing all Park and Department policies
Assist in the Retail locations as needed
Provide feedback and ideas for improvement to upper management.
Reports all pertinent information to Full-time leadership
Follows delegated tasks as assigned by Full-time leadership
Qualifications:
Minimum Age: 18
Available to work flexible hours including nights, weekends, and holidays
Must be willing to work outdoors in various weather conditions
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Must have computer proficiency with Microsoft Office with emphasis on Microsoft Excel and must have the ability to understand and navigate databases
Must be highly organized and detail oriented with a professional attitude
Must be able to stand/walk for up to 6 hours at a time.
$29k-36k yearly est. Auto-Apply 2d ago
Help Desk Technician
Cipriani 3.9
New York, NY job
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technical support
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 5d ago
Multi-Unit Restaurant Ops Leader - Growth & Team Development
First Watch Restaurants, Inc. 4.3
Boston, MA job
A leading dining establishment is seeking a Director of Operations who will support the company's mission and values through various responsibilities, including developing management teams and ensuring guest satisfaction. Ideal candidates will have a Bachelor's degree and 5-7 years of multi-unit restaurant operations experience. The role requires effective leadership, a passion for service, and the ability to thrive in a fast-paced environment. This position offers opportunities for growth and the chance to make a significant impact on restaurant operations.
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$23k-28k yearly est. 5d ago
Senior Travel Sales Consultant - Luxury Cycling & Active Vacations
Ciclismo Classico 3.8
Arlington, MA job
About the opportunity
Help people take the best trip of their lives, and get paid to talk about travel, cycling, food, and Europe all day.
• Ciclismo Classico is a boutique leader in premium cycling and active travel experiences, designing award-winning biking journeys in Italy and across Europe since 1989. We're growing, and we're hiring a Senior Travel Sales Consultant to turn qualified inquiries, travel dreamers and more into booked adventures, build long-term guest relationships, and help shape the next stage of our brand.
• If you're a high-touch, relationship-driven salesperson who loves Europe, and cycling, this is a rare chance to sell something you can be proud of rather than the normal travel package.
What you'll do
In this role, you will:
Convert warm leads from web inquiries, past travelers, referrals, and partner channels into booked trips (FIT, private departures, and scheduled group departures).
Own the full sales conversation: discovery, itinerary guidance, objection handling, closing, and post-booking care.
Build long-term relationships with sophisticated, repeat travelers and turn them into raving “I'm coming back with my friends” guests.
Collaborate with our trip designers in Europe to customize private groups and bespoke itineraries.
Partner with marketing: share what guests are asking for, influence messaging, and identify high-potential themes and departures.
Represent Ciclismo Classico at select rides, events, and guest evenings in key markets (Boston area and beyond; some evenings/weekends).
Use our CRM (HubSpot) to manage pipeline, follow-ups, and conversion performance.
What success looks like in your first 6-12 months
You consistently hit and exceed monthly booking and revenue targets.
You've built a personal “book of guests” who request you by name.
You're feeding product/itinerary feedback straight from the traveler into the business.
What you bring
You're a great fit if you have:
5-10 years of consultative phone / interactive sales experience (ideally travel, luxury experiences, adventure, or high-end consumer services).
Proven track record meeting or exceeding revenue or conversion targets.
Strong written and verbal communication; you're confident guiding discerning travelers.
Working knowledge of Europe (Italy strongly preferred: culture, regions, food, terrain).
Ability to juggle details for multiple clients without dropping service quality.
Comfortable using CRM tools (HubSpot or similar), and online booking / operations platforms.
Nice to have:
You speak Italian, French, or Spanish.
You've sold or led active / cycling / adventure travel.
You've sold FITs, private groups, or custom itineraries.
Why this role is exciting
You're selling high-value, high-repeat product in one of the fastest-growing segments in travel: active, experiential, small-group European trips. Demand for “do something meaningful, not sit on a bus” travel is surging, and we're built exactly for that.
You'll learn directly from a founder-led team with 35+ years of brand equity and guest loyalty.
You get to help shape new departures and custom trips - you're not just reading a script.
Comp & benefits
Competitive base salary + commission/bonus structure (top performers earn significantly above base).
Medical insurance (partially employer paid).
Familiarization / educational travel: eligibility to join an annual Ciclismo Classico European trip.
Opportunity for growth into Sales Leader / Sales Manager as we scale.
Location
This role is based in Arlington, MA. Hybrid arrangements or remote for exceptional candidates will be considered. Some travel (events, hosted rides) is required.
How to apply
Email your resume to *************************** with the subject line “Senior Travel Sales Consultant.”
Optional but helpful: in 4-5 sentences, tell us about a trip (yours or one you sold) that changed someone's life.
$43k-56k yearly est. 4d ago
Busperson Steakhouse (Part Time)
Ameristar Casino Resort Spa St. Charles 4.6
Saint Charles, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Clean tables by removing soiled dishes, silverware, glassware, and refuse and wiping table top and seats. Set up tables according to established standards. Receive and fulfill beverage orders.
Greet guests seated in assigned station.
Receive and fulfill/refill drink orders from guests.
Remove dishes from tables and place in plastic bus tub (approx. 40 lbs. in weight) in a timely manner.
Set up tables according to established standards.
Transport filled bus tubs to kitchen dishwashing area.
Maintain cleanliness of side station and all work areas.
Qualifications
Prior experience strongly preferred.
Must be able to lift, maneuver, and carry up to 40 pounds.
Must be able to stand and/or walk for duration of shift.
Must be able to carry and serve beverages using a hand-held tray.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$18k-24k yearly est. 4d ago
President/CEO
Salt Creek Capital 3.4
Boston, MA job
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
$168k-332k yearly est. 1d ago
Plumber Assistant- Full-Time- $24/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL job
Perform routine repair and maintenance of plumbing systems, including fire systems, irrigation systems, filtration and chlorination systems and sanitary and storm drainage systems.
Responsibilities:
Repair and maintain a variety of Park facilities including irrigations systems, sinks, storm drains, underground, water lines, piping, quick couplers, valves, compressed air lines, sanitary sewer, natural gas lines, bathroom fixtures, restaurant fixtures, misters, pumps, etc.
Make daily rounds of all restroom facilities. Make needed repairs to toilets and sinks. Unclog toilets as needed.
Perform general maintenance on pumps and motors.
Work assignments will include ditch digging, trouble shooting, shop and area clean up, driving company vehicles and equipment, special work for promotional events.
Install new fixtures and fabricate items as necessary. Cut and prepare pipe for new usages.
Cross trained in minimal diagnostic coverage of kitchen and HVAC equipment.
All other duties as assigned.
Qualifications:
Minimum Qualifications:
Two or more years of experience repairing and maintaining plumbing systems
Water park equipment experience a plus
CPO certification a plus
State Plumbing license a plus
High school diploma or equivalent experience
The ability to work flexible shifts including weekends
Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights up to and in excess of 150ft., crawling and working in confined spaces and lifting up to 100 lbs. Must be able to work outdoors in extreme temperatures. Must possess the physical dexterity to operate hand tools and motor vehicles
Must have tools and equipment to perform required duties and tasks as assigned
Must possess a valid Drivers License
$42k-60k yearly est. Auto-Apply 2d ago
Deli Cook
Ameristar Casino Resort Spa St. Charles 4.6
Saint Charles, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Cook will safely prepare food items, following menu specifications and standard recipes, for service to Guests in all outlets (Must strive for picture perfect plate presentation).
The Cook will prepare all food items according to standard recipes and menu to ensure consistency of product to Guests.
Always conduct oneself in a manner that reflects a positive and professional image.
The Cook will create order lists for recipe preparations.
Communicate clearly with other Cooks and Sous Chefs.
The Cook will train lower level Cooks how to properly use equipment.
Read recipes and gather all necessary items for recipe execution.
The Cook will cook, prepare, dish-up and assemble all food for the outlet.
Adhere to control procedure for food cost and quality.
The Cook will perform all assigned side work to include replenishing/restocking work station with supplies.
Check station before, during and after shift for proper set-up and cleanliness.
The Cook will organize and prioritize work, and meet deadlines.
Work the line in different locations i.e. Sauté, Broiler, Appetizer, Pantry, Pasta, Grill etc.
The Cook will prepare hot and cold sauces.
Perform all duties at a higher level of accuracy and speed than a Assistant Cook
The Cook will work with small, delicate, and sensitive equipment (knives) requiring fine finger dexterity.
Operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, braise, kettle, and flat top.
The Cook will grasp, bend, lift and/or carry, or otherwise, move or push goods weighing a maximum of 150 lbs.
Perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances.
Qualifications
One (1) year minimum experience in food preparation and food knowledge
Must be able to perform all cooking duties
Knowledge of how to prepare sauces.
Requires reading and math skill for recipes and measurements
Possess knowledge of two stations with some familiarization of two others
Must have basic knife skills
Knowledge of the MSDS program
Must be able to complete any classes or certifications required by the state of Missouri or Ameristar Casinos, Inc.
No schooling is required but culinary education is encouraged
Must be at least 18
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$28k-33k yearly est. 4d ago
Senior Software Engineer
Grand Circle 4.6
Boston, MA job
Candidate Physical Location: Massachusetts, US - 347 Congress St, Boston, MA 02210, USA
Senior Software Engineer - Call Center Platforms
Reports To: Engineering Manager, Call Center Technology
Role Overview
The Senior Software Engineer, Call Center Platforms will play a key role in designing, building, and supporting the systems that power Grand Circle's contact center operations. This role focuses on developing scalable, reliable applications and integrations that improve agent experience, customer engagement, and operational efficiency. The ideal candidate is a strong hands‑on engineer who enjoys solving complex problems, collaborating cross‑functionally, and contributing to technical direction without owning full architectural responsibility.
Key Responsibilities
Design, develop, and maintain software applications supporting call center platforms and customer engagement tools
Build and enhance integrations between call center systems (e.g., CRM, telephony, routing, analytics) and internal business systems
Collaborate with product managers, operations, and business stakeholders to translate requirements into technical solutions
Write clean, maintainable, and well‑tested code while following engineering best practices
Participate in code reviews and contribute to continuous improvement of development standards
Troubleshoot production issues and support system reliability and performance
Contribute ideas to improve agent workflows, customer experience, and platform scalability
Qualifications
5-8+ years of professional software engineering experience
Strong experience with modern backend development (e.g., Java, C#, .NET, or similar)
Experience building APIs and integrating third‑party platforms and services
Familiarity with cloud‑based environments (Azure preferred)
Experience working with databases (SQL and/or NoSQL)
Exposure to call center, CRM, or customer experience platforms (e.g., Genesys, Salesforce, or similar) is a plus
Strong problem‑solving skills and ability to work independently within a collaborative team
Excellent communication skills and comfort working with cross‑functional partners
Nice to Have
Experience supporting customer‑facing or high‑availability systems
Familiarity with event‑driven or microservices architectures
Experience with monitoring, logging, and performance optimization
Interest in improving internal tools and operational efficiency
Total Rewards
We offer competitive compensation and a comprehensive benefits package, including medical, dental, and vision coverage, generous paid time off, paid holidays, retirement savings plans, employee travel benefits, and opportunities for professional growth and development.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$106k-132k yearly est. 2d ago
Events Manager
City Winery Hudson Valley 4.1
City Winery Hudson Valley job in Montgomery, NY
A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality.
City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons-bringing the wine country experience to the middle of a large city.
Position Summary
The Junior Event Sales Manager is responsible for driving private event revenue across a diverse mix of social, corporate, nonprofit, and wedding events at a high-volume destination venue. This role requires consistent weekend availability, proactive sales outreach, and ownership of revenue growth through both inbound and outbound sales efforts. The Event Sales Manager serves as the primary client contact from inquiry through execution, acting as a strategic advisor while balancing client vision, revenue goals, and operational execution. Success in this role requires comfort in a fast-paced, high-touch event environment, a strong sales mindset, and the ability to manage multiple events concurrently while maintaining exceptional service standards. This position plays a critical role in expanding market segments, deepening existing relationships, and contributing meaningfully to increased revenue goals for 2026 in alignment with broader regional and national objectives. A successful candidate will be team-oriented, enthusiastic, and have a solid understanding of event revenue generation.
Why us?
● Competitive pay
● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.
● Medical, Dental, Vision Insurance
● nDORFins program designed to promote a healthy and active lifestyle!
● 401K (and yes we match!)
● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance
● Amazing discounts, 50% OFF all dining/retail wine
● Free Family Meal
● Tickets to available shows
And more!
Overview of Responsibilities
Sales, Outreach & Revenue Growth
● Proactively source, solicit, and close private event business across social, corporate, nonprofit, and wedding segments.
● Execute intentional outbound outreach to planners, corporations, community partners, and new market segments.
● Build and maintain a strong pipeline aligned with annual and multi-year revenue goals, including increased targets for 2026.
● Strategically price, negotiate, and contract events while maintaining profitability and brand standards.
● Identify and act on upsell and enhancement opportunities to maximize revenue per event. Client Management & Event Planning
● Serve as the primary client contact from contract through event execution.
● Conduct site tours, client meetings, tastings, and planning conversations.
● Guide clients through menus, beverage packages, floorplans, timelines, and logistics.
● Maintain clear, timely, and professional communication throughout the planning process. Internal Collaboration & Execution
● Create, maintain, and present detailed Banquet Event Orders (BEOs) and client files.
● Partner closely with Operations, Culinary, Winery, and FOH teams to ensure seamless execution.
● Participate in weekly production and BEO meetings.
● Be present on-site for key events, particularly weekends, to support setup, execution, and client experience.
● Serve as a bridge between clients and on-site leadership to ensure alignment and accountability. Reporting, Administration & Strategy
● Collect deposits, balances, and addenda; coordinate with Accounting as needed.
● Maintain organized department systems, files, and shared resources.
● Track and analyze weekly and monthly sales performance against goals.
● Contribute insights and ideas to improve sales strategy, expand market reach, and drive year-over-year growth.
● Support special projects and initiatives tied to broader venue and regional objectives.
● Other duties, projects, and tasks as per business need.
Minimum Qualifications
● Minimum 5+ years of experience in event sales, hospitality sales, or a related field.
● Proven ability to proactively prospect, nurture, and close private event business.
● Demonstrated success managing a diverse portfolio of events with varying timelines and complexity.
● Strong consultative sales skills with the ability to guide pricing, scope, and enhancement conversations.
● Exceptional written and verbal communication skills with clients and internal stakeholders.
● Strong organizational skills, attention to detail, and follow-through in a deadline-driven environment.
● Proven revenue forecasting, budgeting, and goal-tracking experience.
● Appreciation and working knowledge of food, beverage, wine, and hospitality operations.
● Proficiency in Microsoft Office (Word, Excel, Outlook); CRM and event management systems preferred.
● Bachelor's degree preferred.
● Ability to reliably work a non-traditional, weekend-heavy schedule.
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law