Cityblock Health Jobs

**About the Role:** Community Health Partners (CHP) work closely with RN Care Managers to support integrated social care for members with complex health needs (social, behavioral and physical). CHPs are responsible for care coordination, spending significant time visiting members (telephonic, virtual, Hub, or in-home), helping members navigate community-based and social services, coordinating medical care with both internal Cityblock and external providers. Role will be based out of Montgomery, Green, or Clark County. **Responsibilities:** Engagement * Receive members from engagement and care teams * Describe program expectations (e.g., length) and goals to members Assessments/Intake * Complete assessment and screening instruments (including for behavioral health disorders) following protocols * Collaborate with RN Care Manager to determine need for member placement in a different program (e.g., lower or higher intensity program) Case Review and Care Planning * Partner with the RN Care Manager to develop members' care plans + Incorporate quality opportunities in care plans * Support members in achieving their care plan goals + Bring preliminary goals and identified resources to members to address social and care coordination needs + Work with members to address goals in care plans and coach to completion + Focus on goals of the members, risk mitigation, call-us-first emphasis, provider engagement, and addressing social needs * Participate in case conferences Follow-up * Ongoing check-ins with members to follow-up on care coordination needs (benefits, social needs, external care) and care plan progress * Activate members around preventative care topics and goal progress * Provide routine non-clinical education on preventative care topics to members * Address and respond to member needs and delegate tasks in timely fashion * Meet with members in the community (home, SNF, shelter, hospital) as needed, including as an extender of the care team for non-clinical needs * Complete screenings for emerging needs * Referral to care team if clinical interventions needed + Support loop closure on internal referrals (e.g., Behavioral Health Specialist, Pharmacists, Mobile Integrated Care team) Operations * Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources **Requirements for the Role:** * High School Diploma required * Unrestricted Driver's License and vehicle for daily use * At least 1-2 years of experience in community care or care coordination required * Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, etc.) * Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management * Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation * Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner * Versed in Motivational Interviewing and Trauma Informed Care principles * Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members * Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health * Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities * Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. **Covid 19 Update - Please Read:** Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. **Medical Clearance (for Member-Facing Roles):** You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. **We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.** Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve. Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and i

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We are looking for an enthusiastic and highly motivated individual to fill the position of Paralegal & Legal Operations Specialist. As the first operational specialist on our growing legal team, you will be a key teammate as we continue to grow and scale. You will make an immediate impact by providing administrative and substantive support and by building out new systems and procedures to increase efficiency and support our fast-growing business. You will partner closely with other members of Omada's legal, regulatory, and compliance functions and will collaborate cross-functionally with finance, people operations, commercial sales, and other business units to help implement key systems and optimize processes. About You: The role requires a highly organized, dependable, and collaborative individual who excels in a dynamic, fast-paced environment. We're looking for a candidate with impressive organizational skills and a proven track record of prioritizing various tasks, consistently meeting deadlines, and managing small projects independently and effectively. Your Impact: Support corporate governance processes, including: helping to maintain our minute books, assist with board matters, and organization and maintenance of corporate records and calendars, the preparation of documents, filings, and registrations required to form and maintain entities and to comply with law. Support securities law compliance, working in collaboration with attorneys, accounting and finance, investor relations, and other professionals; Play a key role in the management of contracts, corporate transactional documents, and corporate records, including: contract review, tracking of key terms such as expirations and renewals, and generation and maintenance of various legal forms and templates Work with other members of the legal team to drive progress on cross-functional projects while looking for opportunities to improve processes to help the company scale Act as a liaison for third parties and for internal clients on various projects, including commercial sales, RFPs, and vendor procurement, and assist them in finding answers to common questions for the legal team Track and report on the operational performance of the legal team and the progress of various transactions Help define and drive a wide range of continuous improvement efforts and identify and implement operational and process improvements to increase efficiency and to enable our group to scale Conduct legal and regulatory research in collaboration with the legal, regulatory, and compliance team. Manage existing legal technology solutions and identify and implement new solutions Provide administrative support and assist with the execution of contracts You'll Love this Job if You Have: 3-7 years of experience in a similar operations role or as a paralegal, ideally at a major law firm and/or in-house at a public company B.A. or B.S. degree Impressive organizational and project management skills Excellent attention to detail Strong critical-thinking and problem-solving skills A positive attitude, strong communication skills, and a high standard for professionalism Ability to work with team members and with cross-functional teams at all levels while remaining proactive, resourceful, and efficient Familiarity with SEC filings and reporting requirements, general corporate governance, and equity matters Experience conducting legal research Experience reading and reviewing contract terms Tech savviness, including experience working with Microsoft Office and Google Suite, and ideally, experience with Salesforce, Carta, and Shareworks. Benefits: Competitive salary with generous annual bonus plan Stock options Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above-market employer contributions) 401k retirement savings plan Stipend for professional development Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 29 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 2,000 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada was the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. To achieve this mission, we are building an alliance ecosystem that consists of health plans, pharmacy benefit managers (PBMs), and select health service providers to grow our business and drive even more impact. As a critical part of our Payer Access team, we are looking for a professional who will support a high-growth program for one of our most strategic PBM partnerships. The Alliance Delivery Specialist will be responsible for establishing and supporting processes to ensure deliverables, resources, meetings, and risks/issues are managed efficiently. They will deliver results by coordinating program optimization efforts, monitoring iterative changes to enhance program quality, and assisting efforts to achieve target program goals. The Alliance Delivery Specialist will join and support a high-performing team, and will work cross-functionally with partners from across the organization. This is a great opportunity to gain amazing program operations experience with a fast growing company to help further career aspirations within digital health operations. This work stands to have outsized impact on Omada Health's member population and overall strategic goals for years to come. The ideal candidate has a background in project and/or program management, the healthcare industry, and has a passion for scaling operations. About you: 5+ years supporting complex healthcare programs and cross-functional teams Strong project management expertise with experience coordinating program resources, meetings, documentation, and timelines Exceptionally organized and detail oriented Excellent internal and external communication skills Ability to identify potential risks or issues and develop proactive solutions Capacity to both execute tasks and connect the dots to the complex bigger picture Passion for changing US healthcare Bachelor's degree in a relevant field Your impact: Establish and support program management tools to ensure deliverables, resources, and risks/issues are managed efficiently Document, support, and iterate processes required to meet program goals Coordinate internal and external meetings by creating agendas, taking and sending notes, and tracking action items with appropriate owners Support the Alliance Delivery Lead and Strategic Alliance Manager with critical tasks Contribute to regular program status updates to assess progress against goals Own select workstreams and projects end-to-end, from conception to execution Serve as core member of account team, providing external partners with a delightful experience collaborating with Omada Bonus Points for: Management consulting experience Pharmacy Benefit Manager (PBM) and/or Health Plan experience Project management certifications (PMP, CAPM, Agile, etc) Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 29 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,900+ customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $92,000 - $115,000*, Colorado Base Compensation Ranges: $88,000- $110,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Our tight-knit UX team is obsessed with helping our users better understand how diet, activity, sleep, and stress impact their health. We combine learnings from behavioral psychology, data science, and user insights to create experiences that are easy to understand and implement, regardless of our user's age, location, and technical savvy. As the UX Coordinator, you will provide operational support across design, content, and research to enable our User Experience (UX) team to function more effectively and efficiently. You'll partner with our UX researcher to maximize the reach of the voice of the member. You'll meticulously coordinate logistics for member research, and manage projects collaboratively to ensure that work is completed on time. Other responsibilities include: coordinating weekly team meetings; supporting with offsite planning; contractor management; managing content approval processes; CMS management and content uploading. You're a keen observer and enjoy solving problems with your user in mind - whether they're members of the UX team or members in Omada's programs. You're not afraid to jump into something new, and do a little bit of everything. Over time, this role has the potential to grow into a UX Operations or UX research function. As a UX Coordinator, you will be… Managing UX research recruiting: identifying appropriate participants; handling scheduling and communication with research participants and internal teams; distributing incentives Working with internal stakeholders to build and manage surveys and unmoderated tests Evangelizing member research through ownership of our research repository and organizational communication Analyzing processes across content, design, and research to identify opportunities to streamline and improve how we work Partnering with our content and clinical teams to support curriculum implementation Managing contractor budgets, ensuring timely submission of invoices Facilitating UX Team rituals and culture We'd love to talk more if you have… Exceptional attention to detail Strong project management skills: You can build and execute a project plan Strong communication and writing skills Displays initiative; works both independently and collaborates well with a team to get things done 3+ years of experience working as a user research coordinator, project manager, research manager, UX research or UX ops roles, product ops, other coordination / operations roles Loves working with technology and learning new tools and capabilities Bonus points if you have... Experience writing SQL Experience working in regulated industries (ex. Healthcare, finance) Interest or experience in copywriting and editing Experience working with Content Management Systems Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is leading the way in digital health innovation. Our mission is to inspire and engage people in lifelong health, leveraging technology and behavior science to significantly improve health outcomes. About the Role: We are searching for an Engineering Manager to drive our B2B capabilities, including Billing, Incentives, Performance Guarantees, and Reporting. This role requires technical acumen and strong leadership to advance our business objectives. In this role you will lead a distributed team that plays a vital role in new client implementations, enabling new partnerships, and expanding the scope and reach of Omada Health. You will leverage your deep technical expertise in technologies like Ruby on Rails, Sidekiq, Redis, and Postgres to ensure system excellence, while also integrating AI advancements. Your leadership will be pivotal in fostering a culture of innovation and collaboration, encouraging diverse perspectives and driving the professional growth of your team as they contribute to our strategic goals. What You Do: Lead and mentor a team of engineers, emphasizing technical excellence, productivity, and stakeholder satisfaction. Collaborate with cross-functional teams to align technical strategies with business goals, translating high-level vision into actionable objectives. Engage in direct technical contributions approximately 5% of your time to support system performance and scalability through activities like code reviews. Foster an inclusive culture that embraces diversity, promotes work-life balance, and nurtures professional development. Navigate complex projects within regulated industries, embedding security and compliance in everything you design. Qualifications: 5+ years of software development experience 2+ years of management experience in engineering with a focus on delivering business-impactful solutions. Familiar with AI technologies and passionate about integrating AI into business solutions. You know how to build a roadmap, plan for capacity, evaluate trade-offs, and know how to negotiate with your stakeholders. Proven ability to attract, retain, and develop engineering talent. Excellent communication and collaboration skills with a strategic mindset. Technologies We Use: Ruby on Rails, Sidekiq, Redis, Postgres Docker, Kubernetes, and modern frameworks Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 29 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,900+ customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $179,400 - $224,300*, Colorado Base Compensation Ranges: $171,600 - $214,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. We are on a mission to inspire and engage people in lifelong health, one step at a time. We are looking for a software engineer to help drive us forward in achieving that goal. Great software is the key to providing effective care at scale. We hire passionate, creative people and give them the autonomy to do great work. Our software engineers are comfortable dealing with high-level specifications, working independently and in small teams, and are heavy contributors in the product process from idea to production. You work with empathy for your coworkers, stakeholders and users. You are excited to work cross-functionally with a variety of people and ideas. You work directly with stakeholders to design solutions and drive the technical decisions for delivery. You proactively keep up with technology trends and can assess technical trade-offs between solutions across service boundaries. You care about writing quality software and recognize that there are often many right answers. You are excited about the challenge of learning new technologies and context. You are enthusiastic about providing the best possible care for our members. What you'll be doing: Collaborate with product managers, designers, and a diverse team of skilled engineers to develop mobile applications (iOS) that enhance the user experience for our members. Play a critical role in the full agile software development life cycle, from conception to deployment including architecture, design, and development. Writing clean and well-tested code that allows us to keep our applications stable and easily modifiable. Be a leader to the team by continuously identifying ways to improve, mentoring others, and removing ambiguity. Collaborate and influence others to shape future direction, based on your years of previous experience and technology research. Drive the resolution of complex problems without a lot of direction. Lead large projects, anticipating infrastructure and architectural needs before they arise. Research, adopt and advocate for new technologies. What you need for this role: 7+ years of working experience in iOS product development Experience in leading and mentoring a team of developers or managing significant technical projects Experience in building scalable and maintainable app architectures Strong command of Swift language with a deep understanding of its features and best practices. Strong understanding of multi-threading and asynchronous programming In-depth experience with iOS frameworks such as SwiftUI, UIKit, CoreData, CoreAnimation, and others. Knowledge of design patterns like MVVM, MVC and the ability to implement them effectively. Experience with service-oriented architectures and GraphQL or REST apis Experience with unit testing using XCTest, and UI testing frameworks. Proficiency with Git and managing development workflows. Familiarity with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. Familiarity with analytics and monitoring tools Experience with the app submission process, app signing, and the Apple review guidelines. Solid debugging and optimization skills Expertise with SDLC processes and frameworks Interest in learning new tools, languages, workflows, and philosophies to grow Curiosity and care more about solving problems than being right Excellent communication and collaboration skills (verbal and written) Technologies we use: Swift, SwiftUI, UIKit, TestFlight, Git, GitlabCI, Fastlane, GraphQL, Apollo, Podman/Docker, SumoLogic, Datadog, Ruby on Rails, Postgres, AWS infrastructure, Figma, Amplitude, Tableau Bonus Points for: Proficiency with Apple's HealthKit framework to integrate and manage health and fitness data Apple Watch development experience Experience working in healthcare or another regulated industry Proven experience working with cross-platform development, including Kotlin Multiplatform (KMP) and hybrid platforms, to enable code sharing across iOS and Android while ensuring native user experiences Experience with Pact Testing Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Start with Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $202,500 - $253,000*, Colorado Base Compensation Ranges: $193,600 - $242,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Omada Health is a digital care provider that empowers individuals to reach their health goals through sustainable behavioral change. Exceptional software with targeted AI applications is essential for delivering effective care at a broad scale. As a Senior AI Engineer at Omada, you will lead the deployment of sophisticated AI models and applications using state-of-the-art tools and platforms. This is a critical role that combines deep technical expertise with a practical understanding of applying AI in impactful ways. About you: 5+ years of experience deploying AI models with demonstrated business impact. Proven track record of designing, deploying, and managing end-to-end AI solutions, with a particular emphasis on Generative AI. Deep Expertise in utilizing tools for Generative AI interaction (OpenAI, Bedrock, Huggingface TGI, Ollama, langchain, llamaindex) Expertise in machine learning tools ( e.g. , sklearn, PyTorch/TensorFlow, Hugging Face) General experience in cloud ML platforms (AWS, Azure, GCP), especially with their ML services (Sagemaker and Azure ML) Successful monitoring of model performance post-deployment, with an ability to link AI solutions to tangible business impacts. Strong capability for cross-team collaboration, working seamlessly with stakeholders across functional areas to deploy AI solutions that meet broader business needs. A natural problem-solver, comfortable with navigating ambiguity and making decisions in complex environments. A lifelong learner, continuously seeking to stay updated on new technologies and methodologies in the fast-evolving AI landscape. Familiarity with Agile methodologies, demonstrating effectiveness in a fast-paced, iterative development environment. Interest in the intersection of healthcare and AI BA/BS in Computer Science or a related technical field or equivalent practical experience Your impact: Design and Development: Lead the creation of AI solutions specifically harnessing the power of LLMs. Play a pivotal role in influencing business outcomes by deploying new solutions, working closely with product and business collaborators. Deployment and Impact: Work with industry-standard LLM APIs to inject cutting-edge AI functionalities into broader applications using your experience with cloud platforms like AWS and Azure. Performance Monitoring: Create models that drive business outcomes and make iterative improvements based on data-driven insights. Ensure deployed models operate at peak efficiency, requiring a vigilant approach to performance monitoring and adjustment. Agile Collaboration: Deploy models within an Agile development framework, showcasing flexibility, rapid iteration, and a commitment to constant improvement. Proactively collaborate within the Applied AI team and cross-functionally with other development teams, product and business stakeholders to iterate on ideas, solve problems, and achieve shared goals. Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $188,600 - $235,800*, Colorado Base Compensation Ranges: $180,400 - $225,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

**About the Role:** The Associate Medical Director, Psychiatry and Behavioral Health (MD, PBH) is responsible for providing oversight to behavioral health programming in the market. In partnership with the Market Medical Director and the Manager of Behavioral Health, the Medical Director of Psychiatry collaborates with our health plan partners, and leads the development and refinement of clinical practices, policies and programming related to behavioral health. The role works collaboratively with an interdisciplinary team of clinical and non-clinical leadership to support the market. The MD, PBH also provides comprehensive behavioral health care, including assessments, diagnosis, treatment recommendations, treatment planning, clinical treatment, medication management, and follow up planning. The MD, PBH provides members with a necessary bridge to ongoing behavioral health services in the community and manages the most behaviorally complex patients in their market. **Responsibilities:** Strategy * Develop and implement cost of care initiatives based on segmentation and other population health drivers and partner with your local care teams to further evaluate and iterate initiatives to support high quality member care, for both consented and pre-consented members * Partner with Cityblock's Data and Analytics and Population Health teams to understand and map solutions to address drivers of utilization and translate this information to local care teams for iteration of potential data-driven solutions * Lead clinical quality improvement initiatives that may span multiple locations and that focus on HEDIS, contracted or other determined behavioral health clinical quality metrics, in partnership with Cityblock's Quality Improvement team * Decrease unnecessary hospitalizations, emergency room visits, and unnecessary speciality referrals Case Review and Education * Participate in case conferences to bring a psychiatric lens to member care * Support care team in developing members' care plans when behavioral health interventions apply * Guide clinical team on complex clinical cases. Be available for escalation questions at the point of care. * Participate in the delivery of educational content around behavioral health, and integration of primary and behavioral health needs, across the entire care team including non-clinical staff Clinical Care * Conduct psychiatric evaluations for members referred to BH or identified through segmentation and develop comprehensive biopsychosocial formulations and treatment plans * Conduct visits for medication bridging for any member, and provide medication management for high- or risking-risk members + Prescribe, as clinically indicated, psychiatric medications, including Medication Assisted Treatment, Long-Acting Injectable medications, Clozapine and certain controlled substances * Complete comprehensive, compliant diagnosis capture * Address contracted and company prioritized quality gaps and ensure proper chart documentation and codes (ICD or CPT) are included in the encounter as supporting evidence of gap closure Follow-Up * Work with members until they are stabilized in the community * Support care team providers prescribing psychiatric medications and/or Medication Assisted Treatment * Collaborate with the care team to determine need for member placement in a different program (e.g., lower or higher intensity programs) * Facilitate behavioral health and SUD referrals with internal and external providers and develop strong relationships with community and external providers * Support members in achieving their behavioral health care plan goals Partner and Network Management * Attend external meetings and activities to further the business goals of the organization Operations * Work a full-time week and be prepared to join the Cityblock on-call schedule as needed. You may need to work outside of regular business hours to execute on the market's clinical or business needs. * Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources * Cross cover other Cityblock markets in your division **Requirements for the Role:** Job Requirements: * MD degree required * Specialty in Psychiatry * Certification: Board certified in Psychiatry * License: MD, DEA licensure (or willingness to acquire) * At least 2 years of post-residency experience, with some clinical leadership experience preferred * Credentialed role Skills Required: * Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, scheduling platforms etc.) * Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation * Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner * Extensive experience in, and able to educate on, Motivational Interviewing, Cognitive Behavioral Therapy and Trauma informed Care principles * Extensive experience in applying, and able to educate on, Behavioral Activation Therapy and/or problem solving treatment in practice * Comfortable providing short-term therapy * Able to model and teach these principles to the team * Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members * Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health * Analytical and empirical -- focused on optimizing return on investment of resources against stated objectives. * Knowledgeable about what drives outcomes in this space. * Have a growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities. * Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities * Cross cover other Cityblock markets in your division * Experience building and implementing new or evolving programs and processes * Understands company Objective and Key Results and contributes to program strategy through data-driven approaches. * Play a lead role in monitoring, evaluating, and driving quality improvement activities across hubs, home-based care, and virtual care. * Oversee and be accountable for the performance of in-market behavioral health programs. * Has experience building and managing clinical programs. * Ability and experience supervising APCs We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: $191,828 - $280,000 Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. **Covid 19 Update - Please Read:** Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Ci

Behavioral Health Specialist page is loaded **Behavioral Health Specialist** **Behavioral Health Specialist** remote type Hybrid locations OH - ClevelandOH - CantonOH - Akron time type Full time posted on Posted 27 Days Ago job requisition idR-826 **Job Description:** **About the Role:** Behavioral health services and care programming are available to all Cityblock members. The Behavioral Health Specialist (BHS) is part of a dedicated behavioral health care team, and will be available for care team referrals to triage member needs, provide short-term therapeutic interventions, address the needs of members presenting with serious mental illness (SMI) or substance use disorder (SUD), manage behavioral health escalations and help facilitate transitions of care as needed. **Responsibilities:** Case Review and Care Planning * Participate in case conferences * Partner with BH CHP and Psych APC to develop members' care plans * Support care team in developing members' care plans when behavioral health interventions apply Follow-Up * Provide clinical education to members on preventative care topics, including behavioral health and mental wellness * Support members' behavioral health needs virtually or in-person (community, home, hub) as needed (e.g., short-term interventions such as collaborative care management) * Encourage access to evidenced-based treatments, including long-acting injectable antipsychotics, clozapine, medication assisted treatments (MAT), and contingency management * Facilitate behavioral health and SUD referrals with internal and external providers and develop strong relationships with community and external providers * Make referrals to care team if medical or social resources are needed * Collaborate with the Member Navigator and/or RN Care Manager to determine need for member escalation or placement in a different program (e.g., lower or higher intensity program) * Address and respond to member needs and delegate tasks in timely fashion * Actively outreach and maintain engagement (e.g., provide behavioral health education) with high-acuity members * Support members in achieving their behavioral health care plan goals * Assist with behavioral health transitions of care Operations and Reporting * Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources * Accessible to manage behavioral health crises and to be part of an “on-call” pool during business hours **Requirements for the Role:** * Master's Degree in Social Work or Mental Health Counseling * Licensed to practice Independently within the state of OH * Specialty in Behavioral Health conditions (e.g.,substance use disorders and serious mental illness) * 1-year of Experience post-Master's Degree * May require credentialing * Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, etc.) * Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management * Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation * Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner under supervision * Versed in Motivational Interviewing, Cognitive Behavioral Therapy and Trauma informed Care principles * Versed in and able to apply Behavioral Activation Therapy and/or problem solving treatment in practice * Comfortable providing short-term therapy * Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members * Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health * Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities * Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. **Covid 19 Update - Please Read:** Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. **Medical Clearance (for Member-Facing Roles):** You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. **We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.** Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve. Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. Our work is grounded in a belief in the power of a diverse communit

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We are growing fast, and we're looking for a Customer Success Manager to help us onboard, implement, and manage new Enterprise customers. The Customer Success Manager will own the relationships between Omada and a segment of our client partners. This includes project managing implementation, and taking responsibility for up-sell opportunities and renewals. The CSM has visibility into the entire company, and works alongside our Sales, Data, Marketing, IT, Operations, and Product teams to serve our client partners. The ideal candidate will also help develop best practices and be open to other responsibilities. We're a very collaborative and hands-on team! As the primary point of contact and face of Omada to our clients, you will have the following key goals and responsibilities: Foster and manage strong, strategic, long-term client relationships Take ownership of strategic planning and progress tracking to ensure the timeliness, effectiveness, and overall success of client relationships from implementation and beyond. Coordinate teams at Omada and the client partner to collaborate on and execute technical integrations, business decisions, and marketing campaigns. Lead account strategy by developing strategic plans and identify opportunities for growth Communicate value to clients on a regular basis, we use data to tell meaningful and actionable stories to our client partners. Contribute to the development and sharing of best practices and assist with the formation of the Omada accounts team Drive overall customer satisfaction, enrollments, and customer interest in additional products. Travel to client sites as needed You will love this job if you have: A bachelor's degree and 6-8+ years of relevant professional experience Experience project managing and owning the post-sales implementation in collaboration with technical teams Experience in startup to Fortune 50 company employee size (industry experience: manufacturing, retail, etc) A level of experience in field sales or account management working towards up-sell and cross-sell opportunities, and owning the renewals process Successfully managed complex projects with grace, and have an aptitude for using data to drive decisions The ability to demonstrate impeccable capability in the following areas: Communication: knowing who, what, when, where, how, and why and acting effectively as a representative of Omada Organization: from your email inbox habits, to your time management, to the information you juggle about people, teams, clients, and products Presentation : sophisticated presentation skills in front of large and small audiences. Emotional Intelligence: natural ability to read and respond to a situation in the best interests of Omada and our clients Problem Solving: acting creatively in response to challenges both in and out of your control Drive: proactive attitude that stays a step ahead of client and company needs Teamwork: taking great pride in successful collaboration and outcomes achieved together Judgment: keen sense for decision-making and prioritization A strong aptitude for using various programs and tools, including, but not limited to: Salesforce, Excel, PowerPoint, Google Suite, etc. Bonus points for: Worked for or with a traditional large company and understand the related challenges Have an understanding of chronic disease prevention, the US healthcare system, digital health, and the startup work environment Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of compensation ranges for this role in the following geographies: California, New York State and Washington State Ranges: $145,000 - $173,800, Colorado Compensation Ranges: $140,000 - $167,500. Range is indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Base salary is approximately 79% - 83% of total compensation range. This role is also eligible for equity grants. The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Member Support Agents answer phone calls and reply to emails from members and prospective applicants about program-related questions, including but not limited to: how to use the mobile and web apps, linked devices, insurance coverage, billing, application status, and all other program features. Agents match coverage to applicants by processing manual applications. While all agents are trained on both phone and email ticket handling, this role is expected to be predominately phone-based. Omada Agents provide an exceptional member experience with a commitment to quality care and meaningful member interactions. Agents embrace collaboration, welcome change, approach knowledge with excitement, and understand the impact of paying close attention to detail. Agents who strive for excellence in their performance metrics and actively seek feedback as a method to grow and develop will be successful in this role. This position is scheduled with weekly hours that can range from 25 to 40. **About you:** If you enjoy providing stellar customer service, have strong phone resolution and troubleshooting skills, in addition to the ability to navigate multiple systems (4-5) at one time, communicate proactively, consistently and clearly. If you enjoy working as part of a team, delivering excellent customer service, nurturing cooperation, learning the intricacies of how a digital health company operates, and reveling in following established processes, this is the career for you. Our team is committed to providing world class service to the individuals we support by promptly, accurately, and empathetically resolving their challenges. Our goal is to provide our members with a smooth Omada experience. **Your impact:** * Communicate and provide exceptional support to members over a high volume of incoming phone inquiries and emails in a manner that embodies the company mission and values. * Must adhere to an assigned schedule, with the ability to switch between email and phone tasks based on business needs. * Process applications with accuracy and with attention to detail in a timely manner * Solve issues and go above and beyond to provide world class member experiences * Increase overall member satisfaction by meeting and exceeding support key performance indicators * Work autonomously adhere to meeting schedules, times, and prioritize accordingly * Protect member information by adhering to company policies on PHI handling * Develop and maintain an aptitude and knowledge of our products, processes and systems **You will love this job if:** * You thrive in a structured, process-driven environment, can be present and collaborative in a remote environment, and love helping members. * You manage difficult interactions with a positive attitude and calm, pleasant demeanor. **Qualified Candidates:** * 2 years of front facing customer service or 2 years in remote customer service related work; preferably in a health or tech industry. * High performer with a proven track record of exceeding expectations (can be proven via work related awards, etc). Familiar with industry recognized metrics: Quality, CSAT, and Productivity * Technical skills: Preferred 1-2 years of experience with iOS and Mac, experience navigating 3-4 systems at once, familiarity with Slack and Google Suites. Zendesk experience preferred (HelpScout, ServiceNow, Salesforce Service Cloud experience required) * Strong Communication. Outstanding verbal and written communication skills. Clear, empathetic communicator able to balance rapport and problem solving. You are confident in communicating through phone and email. * Problem solving. Use creative and critical thinking strategies to provide a great member experience using the foundations provided through our current protocols and processes. * Confidentiality. You act with discretion and can be trusted to handle confidential information appropriately. * Learner mindset. You're highly self-directed, adaptable, and up for feedback in a fast paced, always changing environment. * Personable. You love engaging with and talking to members. * Accountable. You see the value in both giving and receiving constructive feedback and you often seek new opportunities to improve and develop your skills. * You are interested in a career in support, healthcare and technology. * Adaptable. Be able to quickly shift and adjust course as needed with an ever changing environment. **Requirements** * Available to work {insert # hours} shifts between 5am-6pm PST/8am-9pm EST/7am-8pm CST * Agreeable to employment with hours that fluctuate between 25-40 per week * Confident in answering phone calls as scheduled * Must be available for 40 hours/week during first couple weeks for training * Must be available to work company holidays * Private workspace where nobody else can view or hear interactions with members **Benefits:** * Competitive salary with generous annual cash bonus * Remote first work from home culture * Monthly Internet/Phone stipend * Lifestyle Spending Account (LSA) * Two giftable Omada enrollments per calendar year * ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! * **Cultivate Trust.** We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. * **Seek Context.** We ask to understand and we build connections. We do our research up front to move faster down the road. * **Act Boldly.** We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. * **Deliver Results.** We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. * **Succeed Together.** We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. * **Remember Why We're Here.** We push through the challenges of changing health care because we know the destination is worth it. **About Omada Health:** Omada Health delivers integrated, virtual care across chronic conditions, a top clinical need for employers and health plans. By combining clinical best practices with the science of behavior change, Omada Health improves member health and reduces the cost of care. Working with over 1,700+ customers - including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s across a wide variety of industries - Omada delivers personalized interventions for diabetes, diabetes prevention, hypertension, and musculoskeletal issues. All programs include integrated behavioral health support. Omada Health's virtual care programs are clinically supported and evidence-based, with results published in multiple peer-reviewed journals. To learn more, visit. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Summary of compensation range for this role: $16.67/hr - $19.50/hr This role is also eligible for participation in annual cash bonus. The actual offer, including the compensation package, is

About the Role In the Medical Assistant role, you will provide direct services to members, perform various office and clinical duties to keep our healthcare practice running efficiently. Our Medical Assistant will work directly with our providers to collect lab specimens, maintain patient records, support members in understanding their care plan and assist in basic examinations. It is integral to our care model that we meet people where they are, both physically and emotionally. To meet our members' where they are, you may be required to provide care in members' home and community, extending out in the surrounding neighborhood and community. You will be part of an interdisciplinary care team, focusing on clinical visits taking place in our clinical hub and in the community. This position will report to the Operations Manager and is a key member of the Cityblock care team and plays an integral role in defining and delivering a state-of-the-art experience to Cityblock members. Responsibilities Clinical and Administrative Support: Work in the front office taking care of tasks such as answering phone calls and greeting patients as they enter the facility Assist the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed Assist healthcare providers with clinical procedures, examinations, and treatments. Administer medications and vaccines under the direction of a licensed healthcare provider. Perform diagnostic tests and procedures as needed. Outreach and patient panel management Outreach / engage members to schedule provider visits for annual visits, discharge follow up, chronic disease management, addressing HEDIS gaps Patient Care Coordination: Coordinate patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up. Coordinate patient referrals and engagement with Cityblock care teams as needed. Act as a liaison between patients and healthcare providers, addressing patient inquiries and concerns. Clinical Documentation: Maintain accurate and up-to-date patient records, including entering information into electronic health record (EHR) systems. Ensure proper documentation of medical procedures, treatments, and patient interactions. Medical Equipment Management: Responsible for maintenance, calibration, and proper use of medical equipment. Manage the inventory of medical supplies and medications, reordering as needed. Quality Assurance: Complete pre- and post- visit chart prep for provider visits; ensuring all quality and patient outcome metrics are elevated for providers to address. Participate in quality improvement initiatives to enhance patient care outcomes. Specialized Procedures: Perform specialized clinical procedures as trained and authorized, such as minor surgical procedures, wound care, or diagnostic imaging. Collaboration: Collaborate with Senior Medical Assistants, Operations Manager, healthcare providers, nurses, and other support staff to optimize patient care and enhance the overall functioning of the medical office. Communicate effectively with interdisciplinary teams to coordinate patient care. Training: Train and mentor new medical assistants, facilitating their integration into the healthcare team. Professional Development: Attend relevant training sessions and pursue opportunities for professional development. Requirements for the Role Education Graduation Certification from either an accredited Medical Assistant Program OR Phlebotomy/EKG certifications or LPN certification required HS Diploma (Bachelor's Degree Preferred) Experience 1+ years of experience working in a clinical operations setting Travel Able to travel by car for in home or hub activities as needed Willingness to work in hub or travel and conduct home based visits as needed Bilingual Spanish and English You enjoy working as part of a team and enjoy being a team player who jumps in wherever necessary Comfortable prioritizing and completing several tasks, projects simultaneously You are eager to be part of an interdisciplinary team, including physicians, nurses, social workers, community health partners. You are knowledgeable of examination, diagnostic and treatment room procedures You have an awareness of common safety hazards and precautions You are comfortable working with new computer applications aimed at providing an innovative experience for our members and our care teams You have the ability to establish and maintain effective working relationships with members and other care team members You have excellent communication skills, including the ability to effectively interact with all members of the care team, and with members of the public You are comfortable using a variety of computer systems, and have familiarity with electronic health record systems You are compassionate, open-minded, and non-judgmental You have the ability to think quickly and solve problems in the moment Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Covid 19 Update - Please Read: Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. Medical Clearance (for Member-Facing Roles): You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Paramedic page is loaded **Paramedic** **Paramedic** remote type Hybrid locations Cincinnati Launchpad (OH) time type Full time posted on Posted 30+ Days Ago job requisition idR-762 **Job Description:** **About the Role:** We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to bring your clinical assessment skills and patient care skills to connect with members in Ohio in a non-judgmental, respectful and empathic manner. You will improve their clinical and life outcomes by decreasing unnecessary hospitalizations, emergency room visits, and unnecessary specialty referrals. Ultimately, you will deliver satisfaction to the patient and referring clinician. This is a unique opportunity to be at the ground floor of a rapidly-growing organization that is leading change in the healthcare industry, providing better health outcomes for those who need it most. * You will work independently with tele-health connectivity and deploy to members' homes, or wherever they are in the community, in response to requests for medical, behavioral health, maternal health, and social needs. * Provide high-quality, person-centered, integrated, physical, behavioral, maternal, and social care to high-risk individuals in their homes as part of an integrated primary care team. * Assist, in collaboration with our virtual urgent care team of APP's and physicians, members with urgent care needs wherever they are in the community. Provide therapeutic intervention under the direct guidance of a physician. Which may include, IV insertion, IV/IM/SQ medication administration, 12 EKG, Phlebotomy, etc. (Dependent upon local legal regulations) * Work with an interdisciplinary community-based team, in collaboration with experienced APP's, and under the direction of physicians, to facilitate primary care in the home and respond to the acute and acute-on-chronic needs of Cityblock members. * Engage with members recently discharged from inpatient admission or recently seen in an Emergency Department to prevent readmission, as well as to educate members on the services and care and services available as a Cityblock member. * In some markets, care for pediatric patients in their homes to prevent the need for Emergency Department visits. * In some markets, assist pregnant or recently postpartum members with maternal health needs and navigation, as well as act as a support through pregnancy and delivery. * Utilize Cityblock's custom-built care facilitation platform, which will enable you to collect data, organize information, track tasks, and communicate with staff, patients, and family **Requirements for the Role:** * EMT-Paramedic or NREMT and/or with an active license to practice in the state in which you are seeking employment with Cityblock * 2+ years of field clinical experience as a paramedic and 4+ years clinically which can include prior experience as an EMT, Nursing Assistant/ER Tech adding up to 4 years. * Drivers license and good driving record, along with reliable transportation. * Strong critical thinking skills, excellent communication skills, and strong management of complex clinical issues, providing effective handoffs and ensuring loop-closure * Experience and credibility to identify holistic opportunities to deliver clinical and social impact for each member you interact with * Ability to adapt and operate in a fast-paced, evolving work environment * A reputation for delivering excellent clinical service with follow-through and diligence * Strong, proven analytical skills, and aptitude for learning new technologies * A deep commitment to transforming health and social care for vulnerable populations * COVID-19 Vaccination is a requirement for this position. * Must live in reasonable proximity to the geography being served. Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. **Covid 19 Update - Please Read:** Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. **Medical Clearance (for Member-Facing Roles):** You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. **We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.** Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve. Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds a

About the Role: The RNCM manages a panel of rising and high intensity members to support integrated chronic disease and behavioral health care for the members. The RNCM collaborates with members to create a care plan and oversees progress to the plan, frequently reassessing needs, coordinating with providers and specialized resources, and partnering closely with the Community Health Partner to build trust and demonstrate advocacy. Responsibilities: Engagement Receives members from engagement and care team Describe program expectations (e.g., length) and goals to members Assess/Intake Complete self-efficacy and relevant condition-specific screeners with members Complete additional tools or screeners as needed, including relevant behavioral health screeners (e.g., PHQ9, GAD-7, AUDIT, DAST-10) Triage members with need for behavioral health programming Conduct an in-person clinical exam, if appropriate Collaborate with care team members to determine need for member placement in a different program (e.g., lower or higher intensity programs) Case Review and Care Planning Prep and active participant in case conference, leading discussion as appropriate Develop care plan with the member, collaborate with Community Health Partner on social needs as needed Clinical Visits and Follow-Up Regular check-ins with member as guided by program Follow-up on routine therapeutic interventions by internal or external providers (in collaboration with care team) Address and responds to member needs and delegate tasks in timely fashion Collaborate on a panel of members assigned to your care team to provide clinical support, including health maintenance, chronic disease management and co-occurring psychiatric disorder support Medication reconciliation, administration, compliance, education and home monitoring Address contracted and company prioritized quality gaps and ensure proper chart documentation and codes (ICD or CPT) are included in the encounter as supporting evidence of gap closure Support members in achieving their care plan goals Operations Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources Requirements for the Role: Graduate of an accredited school of nursing (R.N.) 3+ Years of experience Basic Life Support (BLS) certification is a requirement Active RN License in the state(s) practicing Unrestricted Driver's License Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, etc.) Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner Versed in Motivational Interviewing and Trauma Informed Care principles Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Covid 19 Update - Please Read: Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. Medical Clearance (for Member-Facing Roles): You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Omada Health is a digital care provider that empowers individuals to reach their health goals through sustainable behavioral change. Exceptional software is essential for delivering effective care at a broad scale. As a software engineer at Omada, you'll play a key role in developing customized care plans for each member, integrating and visualizing data from various biometric devices, verifying program eligibility with insurance providers, and unlocking powerful insights through machine learning, among other responsibilities. If you're eager to influence technical decision-making and collaborate closely with some of the top engineers in the health industry, this position is for you. Our core engineering practices focus on empathy and sustainability. We collaborate using pair programming, test-driven development, and continuous communication. We support every engineer in designing, building, and maintaining systems crucial for our rapid growth. We prioritize continuous learning, mentorship, and believe that a diverse mix of backgrounds, opinions, and experiences is key to our success. About you: You approach your work with empathy for your colleagues, stakeholders, and users. You're enthusiastic about working across functions with a diverse range of people and ideas. You engage directly with stakeholders to craft solutions and lead the technical decisions for delivery. You're proactive in staying abreast of technology trends and adept at evaluating technical compromises across different service areas. You take pride in producing quality software and understand that multiple valid solutions can exist. You're motivated by the challenge of learning new technologies and adapting to changing contexts. You're passionate about delivering the highest quality care to our members. Your impact: Design and implement a blend of proprietary and third-party tools to enhance our sales, eligibility, and enrollment operations. Play a pivotal role in influencing business outcomes by refining existing methods or deploying new solutions, working closely with product and business collaborators. Take charge of the full software lifecycle, including planning, architecture, development, maintenance, and support, ensuring seamless delivery in collaboration with stakeholders. Tackle a broad range of technical challenges across various systems, processes, and technologies, leveraging innovative solutions to drive effective results. Foster a culture of growth and knowledge sharing, mentoring peers and learning from them in return. Engage in pair programming, and actively participate in guiding and collaborating with developers to elevate code quality and problem-solving skills. Be proactive in exploring and adopting cutting-edge technologies, and lead the team in understanding their benefits and potential applications within our projects. What you need to succeed in this role: Demonstrated skill in a leading front-end framework such as React, Vue, or Angular, with the versatility to manage tasks across the stack, from styling to deployment. Considerable expertise in MVC web application frameworks such as Ruby on Rails, Django, or Phoenix, with a preference for candidates with strong Ruby background. At least 3 years of experience in crafting high-quality production web applications within an agile development framework such as Scrum. Proficiency in working with relational databases, including data modeling and query optimization. Capability in developing scalable, observable, and secure APIs; including integration with 3rd party systems. Experience in breaking down monolithic applications is beneficial. Strong independent problem-solving skills, with a proven record of dissecting complex issues, being data-driven in decision making, collaborating effectively, and adopting a disciplined incremental approach to continuous improvement. Quick learner with the ability to grasp new domains and business processes, always seeking out inefficiencies and proposing enhancements. A culture of curiosity and commitment to mastering your profession, including staying up-to-date with industry best practices and trends, especially in code quality, observability, performance, and security. An eagerness to mentor and a receptiveness to learn, fostering a safe and supportive environment. Excellent communication skills, capable of engaging effectively with engineering peers as well as non-technical stakeholders, clearly explaining technical trade-offs and decisions, identifying risks, and suggesting mitigation strategies. Bachelor's degree preferred Technology We Use: Ruby on Rails, Ruby, JavaScript, Postgres, Git, React, RSpec, Jest, Redis, Docker, Nomad, Terraform, AWS infrastructure, Elasticsearch, Redshift, DataDog, Bugsnag, SumoLogic, GitLabCI, ChatGPT Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of compensation ranges for this role in the following geographies: California, New York State and Washington State Ranges: $147,200 - $184,000, Colorado Compensation Ranges: $140,800 - $176,000. Range is indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Base salary is approximately 75% - 80% of total compensation range. This role is also eligible for equity grants. The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We are seeking an exceptionally creative and innovative leader with deep expertise in promotional copywriting and a passion for crafting compelling, consumer- and patient-focused content driven by buyer and consumer insights. The Senior Creative Strategy Manager will play a pivotal role in shaping bold, original brand narratives while guiding internal teams as well as external agency partners and freelancers toward exceptional creative execution. The ideal candidate is a brilliant and imaginative storyteller who can develop innovative, impactful campaigns across all channels. Whether creating captivating video scripts, crafting engaging social media content, or conceptualizing integrated marketing efforts, the Senior Creative Strategy Manager will bring originality, strategic insight, and flawless execution to every project. This role demands exceptional creativity and a passion for pushing boundaries. You will oversee the entire copy development process-from concept to final delivery-ensuring every piece of content meets the highest standards and aligns with the brand's identity. Collaboration is key, as you'll work closely with the marketing team, as well as peers in sales and customer experience, to communicate Omada's brand and product value propositions. The Senior Creative Strategy Manager will support sales efforts, drive content efficiency, and establish creative guidelines that reflect the brand's voice and objectives. To excel, the Senior Creative Strategy Manager must confidently present creative concepts and narratives to diverse stakeholders. They must exhibit exceptional creative judgment and produce content with the highest standards, tailored to the specific requirements of each medium. Additionally, they will develop a strong understanding of buyer and consumer challenges, creating innovative, conceptual solutions to address these needs and actively contribute to creative problem-solving. This is a role for a trailblazer in storytelling, someone who is driven to redefine what's possible and create work that captivates, motivates, and sets new standards of excellence. About you: You have a customer-obsessed entrepreneurial spirit and work well in a rapidly changing environment with an ability to prioritize efforts that will improve the customer experience. Exceptional storyteller with a proven track record of developing award-winning, multi-channel campaigns. Troubleshooter, optimizer, always looking to improve, not shying away from disruptive approaches, and always defining success first. Bachelor's Degree and 7+ years of industry experience in Healthcare & Life Sciences, both agency and in-house teams developing customer centric creative. 15+ years of experience in narrative / copy creation with a consistent brand voice across print and digital mediums including websites and social media. Deep experience with campaign development and building strong brands with differentiating creative in the market. Breadth of a portfolio demonstrating experience in understanding customer insights and applying those insights to develop memorable narratives that distill complex concepts for multiple audiences. Intimate understanding of design, copy, and web best practice guidelines. Strong understanding of brand development and multichannel marketing concepts. Experience managing large volumes of content creation, including production work. Steady focus on getting the work done, on time with the highest standards and quality controls. Highly organized and proficient at managing multiple projects at a time. Team mentality across a company-it's we, not me. Excellent active listening skills. Ability to comfortably collaborate across different teams and external partners. Strong empathy, communication, influencing, and organizational skills across all levels of the organization. Your impact: Omada is at an inflection point. We are growing high double digits and expect to accelerate growth. However, to get there, we need to be able to become commercial experts, build highly engaged passionate teams, and work together with a one-team mindset. As the Senior Creative Strategy Manager, you've got an exciting job to lead the following critical efforts: Partner closely with the Creative Director to build a world-class brand leveraging the current strong foundation of the Omada brand in the marketplace. Distill abstract business concepts along with buyer and consumer insights into impactful narratives that are memorable to customers. Responsible for the brand narratives across channels and the standard of content output. Ability to partner with the marketing team and key stakeholders to deliver on business needs across concepting to production leveraging in-house team and agencies/freelancers. Support sales teams to create custom pitches that address customer's needs. Ensure that all of the marketing driven narratives are consistent with the overall brand. Lead multiple projects from conception to completion in accordance with deadlines. Collaborate with other team members and stakeholders. Ask smart questions, take risks, and champion new ideas. Benefits: Competitive salary with generous annual cash bonus Stock options Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Two giftable Omada enrollments per calendar year Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectively provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $156,400 - $195,500*, Colorado Base Compensation Ranges: $149,600 - $187,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

**User Experience Coordinator** Remote, USA Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Our tight-knit UX team is obsessed with helping our users better understand how diet, activity, sleep, and stress impact their health. We combine learnings from behavioral psychology, data science, and user insights to create experiences that are easy to understand and implement, regardless of our user's age, location, and technical savvy. As the UX Coordinator, you willprovide operational support across design, content, and research to enable our User Experience (UX) team to function more effectively and efficiently. You'll partner with our UX researcher to maximize the reach of the voice of the member. You'll meticulously coordinate logistics for member research, and manage projects collaboratively to ensure that work is completed on time. Other responsibilities include: coordinating weekly team meetings; supporting with offsite planning; contractor management; managing content approval processes; CMS management and content uploading. You're a keen observer and enjoy solving problems with your user in mind - whether they're members of the UX team or members in Omada's programs. You're not afraid to jump into something new, and do a little bit of everything. Over time, this role has the potential to grow into a UX Operations or UX research function. **As a UX Coordinator, you will be…** * Managing UX research recruiting: identifying appropriate participants; handling scheduling and communication with research participants and internal teams; distributing incentives * Working with internal stakeholders to build and manage surveys and unmoderated tests * Evangelizing member research through ownership of our research repository and organizational communication * Analyzing processes across content, design, and research to identify opportunities to streamline and improve how we work * Partnering with our content and clinical teams to support curriculum implementation * Managing contractor budgets, ensuring timely submission of invoices * Facilitating UX Team rituals and culture **We'd love to talk more if you have…** * Exceptional attention to detail * Strong project management skills: You can build and execute a project plan * Strong communication and writing skills * Displays initiative; works both independently and collaborates well with a team to get things done * 3+ years of experience working as a user research coordinator, project manager, research manager, UX research or UX ops roles, product ops, other coordination / operations roles * Loves working with technology and learning new tools and capabilities **Bonus points if you have...** * Experience writing SQL * Experience working in regulated industries (ex. Healthcare, finance) * Interest or experience in copywriting and editing * Experience working with Content Management Systems **Benefits:** * Competitive salary with generous annual cash bonus * Stock options * Remote first work from home culture * Flexible Time Off to help you rest, recharge, and connect with loved ones * Generous parental leave * Health, dental, and vision insurance (and above market employer contributions) * 401k retirement savings plan * Two giftable Omada enrollments per calendar year * Lifestyle Spending Account (LSA) * Mental Health Support Solutions * ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! * **Cultivate Trust.** We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. * **Seek Context.** We ask to understand and we build connections. We do our research up front to move faster down the road. * **Act Boldly.** We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. * **Deliver Results.** We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. * **Succeed Together.** We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. * **Remember Why We're Here.** We push through the challenges of changing health care because we know the destination is worth it. **About Omada Health:** Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Omada Health is a digital care provider that empowers individuals to reach their health goals through sustainable behavioral change. Exceptional software with targeted AI applications is essential for delivering effective care at a broad scale. As a Senior AI Engineer at Omada, you will lead the deployment of sophisticated AI models and applications using state-of-the-art tools and platforms. This is a critical role that combines deep technical expertise with a practical understanding of applying AI in impactful ways. **About you:** * 5+ years of experience deploying AI models with demonstrated business impact. * Proven track record of designing, deploying, and managing end-to-end AI solutions, with a particular emphasis on Generative AI. * Deep Expertise in utilizing tools for Generative AI interaction (OpenAI, Bedrock, Huggingface TGI, Ollama, langchain, llamaindex) * Expertise in machine learning tools (*e.g.*, sklearn, PyTorch/TensorFlow, Hugging Face) * General experience in cloud ML platforms (AWS, Azure, GCP), especially with their ML services (Sagemaker and Azure ML) * Successful monitoring of model performance post-deployment, with an ability to link AI solutions to tangible business impacts. * Strong capability for cross-team collaboration, working seamlessly with stakeholders across functional areas to deploy AI solutions that meet broader business needs. * A natural problem-solver, comfortable with navigating ambiguity and making decisions in complex environments. * A lifelong learner, continuously seeking to stay updated on new technologies and methodologies in the fast-evolving AI landscape. * Familiarity with Agile methodologies, demonstrating effectiveness in a fast-paced, iterative development environment. * Interest in the intersection of healthcare and AI * BA/BS in Computer Science or a related technical field or equivalent practical experience **Your impact:** **Design and Development:** Lead the creation of AI solutions specifically harnessing the power of LLMs. Play a pivotal role in influencing business outcomes by deploying new solutions, working closely with product and business collaborators. **Deployment and Impact:** Work with industry-standard LLM APIs to inject cutting-edge AI functionalities into broader applications using your experience with cloud platforms like AWS and Azure. **Performance Monitoring**: Create models that drive business outcomes and make iterative improvements based on data-driven insights. Ensure deployed models operate at peak efficiency, requiring a vigilant approach to performance monitoring and adjustment. **Agile Collaboration**: Deploy models within an Agile development framework, showcasing flexibility, rapid iteration, and a commitment to constant improvement. Proactively collaborate within the Applied AI team and cross-functionally with other development teams, product and business stakeholders to iterate on ideas, solve problems, and achieve shared goals. **Benefits:** * Competitive salary with generous annual cash bonus * Stock options * Remote first work from home culture * Flexible Time Off to help you rest, recharge, and connect with loved ones * Generous parental leave * Health, dental, and vision insurance (and above market employer contributions) * 401k retirement savings plan * Two giftable Omada enrollments per calendar year * Lifestyle Spending Account (LSA) * Mental Health Support Solutions * ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! * **Cultivate Trust.** We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. * **Seek Context.** We ask to understand and we build connections. We do our research up front to move faster down the road. * **Act Boldly.** We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. * **Deliver Results.** We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. * **Succeed Together.** We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. * **Remember Why We're Here.** We push through the challenges of changing health care because we know the destination is worth it. **About Omada Health:** Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $188,600 - $235,800*, Colorado Base Compensation Ranges: $180,400 - $225,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please for more information on our Candidate Privacy Notice.

About the Role: Behavioral health services and care programming are available to all Cityblock members. The Behavioral Health Specialist (BHS) is part of a dedicated behavioral health care team, and will be available for care team referrals to triage member needs, provide short-term therapeutic interventions, address the needs of members presenting with serious mental illness (SMI) or substance use disorder (SUD), manage behavioral health escalations and help facilitate transitions of care as needed. Responsibilities: Case Review and Care Planning Participate in case conferences Partner with BH CHP and Psych APC to develop members' care plans Support care team in developing members' care plans when behavioral health interventions apply Follow-Up Provide clinical education to members on preventative care topics, including behavioral health and mental wellness Support members' behavioral health needs virtually or in-person (community, home, hub) as needed (e.g., short-term interventions such as collaborative care management) Encourage access to evidenced-based treatments, including long-acting injectable antipsychotics, clozapine, medication assisted treatments (MAT), and contingency management Facilitate behavioral health and SUD referrals with internal and external providers and develop strong relationships with community and external providers Make referrals to care team if medical or social resources are needed Collaborate with the Member Navigator and/or RN Care Manager to determine need for member escalation or placement in a different program (e.g., lower or higher intensity program) Address and respond to member needs and delegate tasks in timely fashion Actively outreach and maintain engagement (e.g., provide behavioral health education) with high-acuity members Support members in achieving their behavioral health care plan goals Assist with behavioral health transitions of care Operations and Reporting Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources Accessible to manage behavioral health crises and to be part of an “on-call” pool during business hours Requirements for the Role: Master's Degree in Social Work or Mental Health Counseling Licensed to practice Independently within the state of OH Specialty in Behavioral Health conditions (e.g.,substance use disorders and serious mental illness) 1-year of Experience post-Master's Degree May require credentialing Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, etc.) Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner under supervision Versed in Motivational Interviewing, Cognitive Behavioral Therapy and Trauma informed Care principles Versed in and able to apply Behavioral Activation Therapy and/or problem solving treatment in practice Comfortable providing short-term therapy Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Covid 19 Update - Please Read: Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates. Medical Clearance (for Member-Facing Roles): You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.