Partner jobs at Cityblock Health - 198 jobs

A leading health service provider in Boston is seeking an Actuarial Analytics/Forecasting Principal. This role involves analyzing financial and economic data for strategic decisions. Candidates should possess substantial technical experience, a strong educational background, and project leadership skills. The ideal candidate will thrive in a collaborative environment where they can challenge assumptions and propose innovative solutions. This position offers a competitive salary and numerous benefits, aiming to enhance health outcomes for the community. #J-18808-Ljbffr

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit-we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. The Opportunity At BetterUp, procurement isn't about control-it's about enabling clarity, responsible growth, and speed. We're seeking a Procurement Principal to design, build, and scale a modern procurement function that drives financial discipline, operational efficiency, and strategic partnership across the company. Reporting to the General Counsel and working truly cross‑functionally across the organisation, this leader will own the end‑to‑end procurement lifecycle with a focus on SaaS and technology vendors. You'll bring a balance of strategic foresight, commercial fluency, and operational rigor to deliver measurable value while building the foundation for a future‑ready procurement organization. This role begins as a hands‑on individual contributor and will grow into a leadership position as the function matures. It's an opportunity to shape how BetterUp manages vendor partnerships, technology investments, and spend accountability at scale. Responsibilities Procurement Strategy & Leadership Define and execute a company‑wide procurement strategy focused on SaaS and technology vendor. Serve as a strategic business partner to Legal, Finance, and business leaders, balancing cost optimisation, compliance, and agility all through an AI native lens. Design and operationalise frameworks for risk management, contracting, and governance that align with BetterUp's values and growth objectives. Advocate for the use of high‑leverage tools (including AI) to streamline sourcing, contract workflows, and vendor performance tracking. Regularly engage with executive leadership on vendor strategy, capital planning, and investment trade‑offs. Operational Excellence Own the full procurement lifecycle-from sourcing and negotiation through onboarding, renewal, and off‑boarding. Deliver measurable business impact through cost optimisation, supplier performance, and process efficiency. Build dashboards and KPIs to provide executive visibility into spend trends, savings realised, and procurement ROI. Establish scalable procurement policies and controls to support audit readiness and future public‑company compliance. Lead continuous improvement through retros, sprints, and cross‑functional experimentation. Cross‑Functional Partnership Collaborate with Legal, Finance, Security, and IT to ensure vendors meet contractual, financial, and data privacy requirements. Partner with department leaders to forecast spend, identify savings opportunities, and prioritise vendor consolidation. Educate internal teams on procurement best practices, creating a culture of transparency, accountability, and collaboration. Operate as a connector and advisor, helping teams move faster through clear processes and thoughtful decision‑making. Future Planning & Team Development Create the roadmap for a scalable procurement organisation, including team design, resourcing, and capability growth. Build the business case for future hiring, system investments, and advanced analytics to enhance decision‑making. Stay informed on SaaS market dynamics, category trends, and supplier innovations to inform strategy and vendor negotiations. Qualifications 10+ years of procurement, strategic sourcing, or vendor management experience-preferably in a high‑growth SaaS or technology environment. Deep expertise in SaaS vendor strategy, contracting, and lifecycle management. Proven success driving measurable savings, efficiency, and risk reduction while supporting business velocity. Strong negotiation skills and familiarity with complex commercial agreements, risk allocation, and data protection requirements. Experience building or transforming procurement functions and implementing procurement systems (Coupa, Zip, Ironclad, or similar). Strategic, data‑driven, and relationship‑oriented leader who can influence at all levels of the organisation. Exceptional communication and storytelling skills with the ability to translate procurement impact into business outcomes. A proactive, adaptable mindset-comfortable leading through ambiguity and driving clarity across multiple teams. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology-people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year‑round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job‑related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows: $200,000 - $250,000: New York City and San Francisco $180,000 - $225,000 : All other locations Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to ******************* #J-18808-Ljbffr

A healthcare organization in Boston seeks a Director of Corporate and Foundation Relations. This role involves enhancing corporate and foundation support through strategic initiatives. Candidates must have excellent communication skills, a Bachelor's Degree, and at least 10 years of development experience. The position offers a salary range of $105,000 to $168,000 annually, with additional benefits. If you're passionate about supporting vulnerable communities, we want to hear from you. #J-18808-Ljbffr

A leading health care nonprofit is seeking a Director of Corporate and Foundation Relations to enhance corporate support for its mission. This role involves strategizing to increase corporate and individual funding, managing relationships with major donors, and overseeing grant proposals. The ideal candidate will have a minimum of 10 years in a related field, strong leadership skills, and a proven track record of securing major gifts. Competitive compensation and comprehensive benefits are offered. #J-18808-Ljbffr

A leading healthcare provider in Alaska is seeking an Actuarial Analytics/Forecasting Principal to join their Financial Planning & Analysis team. This role involves analyzing and forecasting financial data and providing strategic guidance to business leaders. Candidates should have a Bachelor's degree, strong communication skills, and 10+ years of technical experience. The position offers significant exposure to leadership and opportunities for advancement. Competitive salary and benefits included. #J-18808-Ljbffr

A leading healthcare company seeks an Actuarial Analytics/Forecasting Principal in Annapolis, Maryland. This role involves analyzing financial data and collaborating with senior leadership to support business decisions. The ideal candidate has over a decade of technical experience, strong leadership abilities, and ideally, expertise in Medicare Advantage pricing. Humana offers competitive compensation, including a salary range of $156,600 to $215,400 per year along with comprehensive benefits. #J-18808-Ljbffr

A mission-driven startup based in Boston seeks a Director of University & Talent Relations. This role leads the strategic growth of Talent Fulfillment while ensuring alignment between talent supply and customer demand. The ideal candidate will have 7-10 years of experience in recruitment marketing or sales, alongside exceptional leadership and analytical skills. This hybrid position offers competitive compensation and attractive equity options, aimed at shaping the future workforce and improving education access. #J-18808-Ljbffr

A leading healthcare company is seeking an Actuarial Analytics/Forecasting Principal in Honolulu, Hawaii. This role involves analyzing financial data, ensuring data integrity, and providing strategic guidance to senior leadership. Candidates should possess a Bachelor's degree, 10 years of experience, and strong communication skills. This full-time role offers a salary between $156,600 - $215,400, along with competitive benefits. Flexibility and a commitment to improving consumer experiences are essential. #J-18808-Ljbffr

The Senior IT Engineer, Business Relationship Partner (BRP) serves as the site liaison between FDB Global IT and FDB, Holly Springs. This role is responsible for driving the collaboration with business units to ensure IT aligns with local site goals. The Sr. IT Engineer, BRP collaborates with site leadership, FDB IT functional areas, and Project Management to ensure seamless alignment with business needs and priorities (e.g., FDB IT strategy, portfolio, and capacity). This role identifies opportunities for process improvement and initiates solutions for both FDB Global IT and site leadership. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do In Project: Analyzes business requirements and works with local IT leadership to develop project schedules to support project milestones Provides local SLT updates on project status and escalations Coordinates project resources with local IT team to allocate Full Time Employee (FTE) or contractor technical resources In Operations: Manages the relationship between FDB Holly Springs business functions and Global IT Advises decision makers by providing insightful data visualizations and reporting to drive impactful business decisions Contributes to IT strategy and monitoring of technical trends that impact service delivery Serves as escalation point with Global IT organization functions to remediate incidents quickly and restore service to minimize business disruptions Assures that the site feels that IT is a partner, assisting them in anticipating future demands and priorities for new and updated products and services, in alignment with desired business outcomes Provides suggestions for prioritization, resolves issues, and offers solutions to Global IT and site business leaders Collaborates with cross functional teams to support and improve IT services Assists in developing business cases for local IT projects and assists in moving projects through Global IT PMO prioritization process Other duties, as assigned Knowledge and Skills Effective communication, both written and verbal Collaborative attitude working with global peers and cross-functional teams toward company and department goals Understanding of IT fundamentals (e.g., systems, infrastructure, integrations, technical design) Ability to take business requirements and translate them into technical solutions Ability to present technical information to non-technical audiences at a level that communicates effectively Excellent leadership skills Ability to manage IT projects Strong analytical detail and problem-solving Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 5 years of experience in Global IT, Senior IT Engineer, or related role Experience in a Business Relationship Management or Business Relationship Partner role. Experience in Drug Substance Manufacturing (DSM), Drug Product Preferred Requirements / Certifications Master's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 3 years of experience in Global IT, Senior IT Engineer, or related role Experience working within a Global IT team and associated processes Certifications related to Agile, Project Management Professional (PMIPMP), Lean, or Six Sigma FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

We are seeking a strategic, hands-on IT Business Partner to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Business Partner will also provide cross-functional support to the full Ancillaries portfolio. This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems. Essential Job Functions Technology Strategy & Leadership • Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals. • Support technology planning for new site launches, system upgrades, and service line integrations. • Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams. Systems & Infrastructure Oversight • Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications. • Ensure seamless interoperability between ancillary systems and referring practices. • Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals. • Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture. Stakeholder Liaison & Process Optimization • Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites. • Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions. • Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations. Cybersecurity & Compliance • Ensure HIPAA and HITECH compliance across all ancillary IT environments. • Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies. IT Operations & Support • Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations. • Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites. • Facilitate training and communication with non-technical end users Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field. • Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred. Experience: • 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments. • Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software. • Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems. • Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings. Skills: • Exceptional communication and stakeholder management skills. • Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows. • Technically proficient with strong problem-solving, vendor management, and project coordination skills. • Able to bridge the gap between clinical operations and technical infrastructure. Preferred Experience: • Experience supporting women's health or OB/GYN-focused practices. • Implementation of new outpatient or diagnostic center technologies. • Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the corevalues,and you see how they impactresidentsquality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friendswith this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position-MedicationPartner Position Type:Part Time Location:Hilliard, Ohio Sign on Bonus-$3,000 Our starting wage for MedicationPartner is: $22-$24per hour! Shift Schedule- Week 1: Thursday Week 2: Wednesday 7:00am to 7:00pm On Call Schedule One Saturday or Sunday Shift per month Come join our team at Carriage Court of Hilliard located at 3570 Heritage Club Dr. Hilliard, Ohio 43026! We are looking forsomeone (like you): To be an Advocate of Empathy: Be responsible for understanding the importance of empathy. It will be your job to create human connection with residents during their most vulnerable moments. To be a Generous Gift Giver: Be present. Share your talents. Be someone youd want to work with, someone others can count on. To be : Create an inclusive and positive environment by investing with your whole heart in your work, team members, and the community. To be an Engaged Egghead: Be curious. Ask questions. Dont assume that just because you dont know, you cant find out. Be engaged in your development, growth, and training within the organization. Ensure the proper administration of medication. Maintain medication carts and proper recordkeeping. To be Proactive with assisting residents with activities of daily living (ADL)bathing, dressing, grooming, toileting, eating,andoral care. Whatare we looking for? You must be at least eighteen (18) years of age. You must beappropriately certified per state guidelines and certification is active and in good standing. You willhave a high school diploma, or equivalent. Professional in appearance and conduct. Mature interpersonal skills to work effectively withco-workers. You canread, write, understand,and communicate in Englishwith our Residents! You will have a positive and energetic attitudewho will LOVE our Residents! You will possess computer skillsto be able to print documents and enter informationabout our Residents. You must beactive as this rolerequires standing, walking, bending, kneeling, and stooping all day. You must have the ability to frequently lift and/or move items up to 50 pounds. You must be abletoassist residents with sitting, standing,and walking, as well as assisting personsafter a fall. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening and annually thereafter. EmploymentBenefits(We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance(1st of the month following 60 days of employment-FullTime) Disability insurance(Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance(Full Time) Paid time off(Full Timeemployeesaccrue up to 115 hours each year and Part Timeaccrue up to 30 hours each year) Tuition Reimbursement(after 90 days for FT AND PT employees) Employee Referral Program(FT,PT, and PRN) Complimentary meal each shift(FT,PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Carriage Court Senior Living?Please visit us via Facebook: ************************************************************ Or,take a look at our website: ********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter,Sophie Rich at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age,or handicap, except as limited by state and federal law. #CNAOH Keywords:caregiver, hiring immediately, assisted living, home health aide, nursing home,cna, certified nursing assistant, aide, wellness, STNA, medications, L1MA, Level 1 Med Aide, CMT, Med Tech, CMA RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position- Medication Partner Position Type: Full Time Location: Strongsville, OH Our starting wage for Medication Partners is: $22.00 - $24.00 per hour! Shift Schedule-Week 1 Monday/Saturday/Sunday Week 2 Tuesday/Wednesday/Friday 7p-7a Weekend On-Call-One Saturday or Sunday shift per month Come join our team at Vitalia Senior Residences-Strongsville located at 21452 Royalton Rd. Strongsville, Ohio 44149! We are looking for someone (like you): To be an Advocate of Empathy: Be responsible for understanding the importance of empathy. It will be your job to create human connection with residents during their most vulnerable moments. To be a Generous Gift Giver: Be present. Share your talents. Be someone youd want to work with, someone others can count on. To be : Create an inclusive and positive environment by investing with your whole heart in your work, team members, and the community. To be an Engaged Egghead: Be curious. Ask questions. Dont assume that just because you dont know, you cant find out. Be engaged in your development, growth, and training within the organization. Ensure the proper administration of medication. Maintain medication carts and proper recordkeeping. To be Proactive with assisting residents with activities of daily living (ADL)bathing, dressing, grooming, toileting, eating,andoral care. What are we looking for? You must be at least eighteen (18) years of age. You must be appropriately certified per state guidelines and certification is active and in good standing. You will have a high school diploma, or equivalent. Professional in appearance and conduct. Mature interpersonal skills to work effectively with co-workers. You can read, write, understand, and communicate in English with our Residents! You will have a positive and energetic attitude who will LOVE our Residents! You will possess computer skillsto be able to print documents and enter information about our Residents. You must be active as this role requires standing, walking, bending, kneeling, and stooping all day. You must have the ability to frequently lift and/or move items up to 50 pounds. You must be able to assist residents with sitting, standing, and walking, as well as assisting persons after a fall. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening and annually thereafter. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Shift differential for night and weekend shifts. Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Vitalia Strongsville? Please visit us via Facebook: ******************************************** Or, take a look at our website: ******************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Tasha Wilburn: ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. Keywords: caregiver, hiring immediately, assisted living, home health aide, nursing home, cna, certified nursing assistant, aide, wellness, STNA, medications, L1MA, Level 1 Med Aide, CMT, Med Tech, CMA RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position- Medication Partner Position Type: Part Time Location: Kent, Ohio Sign on Bonus-$3,000 Our starting wage range for Medication Partners is: $22 -$24 per hour! Shift Schedule- Week 1: Wednesday & Friday Week 2: Monday, Saturday, Sunday 6:00pm to 10:00pm Weekend On-Call-One Saturday or Sunday shift per month Come join our team at KentRidge Senior Living located at 5241 Sunnybrook Rd. Kent, Ohio 44240! We are looking for someone (like you): To be an Advocate of Empathy: Be responsible for understanding the importance of empathy. It will be your job to create human connection with residents during their most vulnerable moments. To be a Generous Gift Giver: Be present. Share your talents. Be someone youd want to work with, someone others can count on. To be : Create an inclusive and positive environment by investing with your whole heart in your work, team members, and the community. To be an Engaged Egghead: Be curious. Ask questions. Dont assume that just because you dont know, you cant find out. Be engaged in your development, growth, and training within the organization. Ensure the proper administration of medication. Maintain medication carts and proper recordkeeping. To be Proactive with assisting residents with activities of daily living (ADL)bathing, dressing, grooming, toileting, eating,andoral care. What are we looking for? You must be at least eighteen (18) years of age. You must be appropriately certified per state guidelines and certification is active and in good standing. You will have a high school diploma, or equivalent. Professional in appearance and conduct. Mature interpersonal skills to work effectively with co-workers. You can read, write, understand, and communicate in English with our Residents! You will have a positive and energetic attitude who will LOVE our Residents! You will possess computer skillsto be able to print documents and enter information about our Residents. You must be active as this role requires standing, walking, bending, kneeling, and stooping all day. You must have the ability to frequently lift and/or move items up to 50 pounds. You must be able to assist residents with sitting, standing, and walking, as well as assisting persons after a fall. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening and annually thereafter. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at KentRidge Senior Living? Please visit us via Facebook: ************************************************* Or, take a look at our website: ********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Sophie Rich at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #CNAOH Keywords: caregiver, hiring immediately, assisted living, home health aide, nursing home, cna, certified nursing assistant, aide, wellness, STNA, medications, L1MA, Level 1 Med Aide, CMT, Med Tech, CMA RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position- Medication Partner Position Type: Part -Time Location: NorthOlmsted, Ohio Sign on Bonus-$3,000 Our starting wage for MedicationPartners is: $22- $24per hour! Shift Schedule- Week 1 Tuesday/Wednesday/Friday Week 2 Monday/Saturday/Sunday 7p-11p Weekend On-Call-One Saturday or Sunday shift per month Comejoin our team at Vitalia North OlmstedLiving located at29801 Lorain Road, North Olmsted, Ohio 44070! We are looking for someone (like you): To be an Advocate of Empathy: Be responsible for understanding the importance of empathy. It will be your job to create human connection with residents during their most vulnerable moments. To be a Generous Gift Giver: Be present. Share your talents. Be someone youd want to work with, someone others can count on. To be : Create an inclusive and positive environment by investing with your whole heart in your work, team members, and the community. To be an Engaged Egghead: Be curious. Ask questions. Dont assume that just because you dont know, you cant find out. Be engaged in your development, growth, and training within the organization. Ensure the proper administration of medication. Maintain medication carts and proper recordkeeping. To be Proactive with assisting residents with activities of daily living (ADL)bathing, dressing, grooming, toileting, eating,andoral care. What are we looking for? You must be at least eighteen (18) years of age. You must be appropriately certified per state guidelines and certification is active and in good standing. You will have a high school diploma, or equivalent. Professional in appearance and conduct. Mature interpersonal skills to work effectively with co-workers. You can read, write, understand, and communicate in English with our Residents! You will have a positive and energetic attitude who will LOVE our Residents! You will possess computer skillsto be able to print documents and enter information about our Residents. You must be active as this role requires standing, walking, bending, kneeling, and stooping all day. You must have the ability to frequently lift and/or move items up to 50 pounds. You must be able to assist residents with sitting, standing, and walking, as well as assisting persons after a fall. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening and annually thereafter. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Shift differential for night and weekend shifts. Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want toseehow much fun we areat North Olmsted? Please visit us via Facebook: ******************************************** ,take a lookat our website:*************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter,Tasha Wilburn: ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #MPMO Keywords: caregiver, hiring immediately, assisted living, home health aide, nursing home, cna, certified nursing assistant, aide, wellness, STNA, medications, L1MA, Level 1 Med Aide, CMT, Med Tech, CMA RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position-Medication Partner Position Type: Full Time Location: Highland Heights, Ohio Sign on Bonus-$3,000 Our starting wage for Medication Partners is: $22-$24 per hour! Shift Schedule- Week 1: Tuesday/Wednesday/Friday Week 2: Monday/Saturday/Sunday, 7am-7pm Weekend On-Call-One Saturday or Sunday shift per month Come join our team at Vitalia Highland Heights located at 305 Bishop Rd. Highland Heights, Ohio 44143! We are looking for someone (like you): To be an Advocate of Empathy: Be responsible for understanding the importance of empathy. It will be your job to create human connection with residents during their most vulnerable moments. To be a Generous Gift Giver: Be present. Share your talents. Be someone youd want to work with, someone others can count on. To be : Create an inclusive and positive environment by investing with your whole heart in your work, team members, and the community. To be an Engaged Egghead: Be curious. Ask questions. Dont assume that just because you dont know, you cant find out. Be engaged in your development, growth, and training within the organization. Ensure the proper administration of medication. Maintain medication carts and proper recordkeeping. To be Proactive with assisting residents with activities of daily living (ADL)bathing, dressing, grooming, toileting, eating,andoral care. What are we looking for? You must be at least eighteen (18) years of age. You must be appropriately certified per state guidelines and certification is active and in good standing. You will have a high school diploma, or equivalent. Professional in appearance and conduct. Mature interpersonal skills to work effectively with co-workers. You can read, write, understand, and communicate in English with our Residents! You will have a positive and energetic attitude who will LOVE our Residents! You will possess computer skillsto be able to print documents and enter information about our Residents. You must be active as this role requires standing, walking, bending, kneeling, and stooping all day. You must have the ability to frequently lift and/or move items up to 50 pounds. You must be able to assist residents with sitting, standing, and walking, as well as assisting persons after a fall. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening and annually thereafter. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Shift differential for night and weekend shifts. Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Vitalia Highland Heights? Please visit us via Facebook: ****************************************** Or, take a look at our website: *********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Tasha Wilburn: ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #MPMO Keywords: caregiver, hiring immediately, assisted living, home health aide, nursing home, cna, certified nursing assistant, aide, wellness, STNA, medications, L1MA, Level 1 Med Aide, CMT, Med Tech, CMA RequiredPreferredJob Industries Healthcare

* 100% Breast Imager needed * $50k Sign On Bonus with a 2 year requirement * Onsite with Hybrid flexibility for remote screeners * Monday - Friday * Single site - Lawnwood Breast Center * Electronic Health Record Software: MEDITECH * Career Advancement Opportunities * PACS system: Centricity and our own Teleradiology platform utilizes Connect * Radiology Partners offers a highly competitive salary, generous commencement and retention bonus, PTO, and a wide range of benefits for individuals and families LOCAL PRACTICE AND COMMUNITY OVERVIEW HCA Florida Healthcare serves the region through an interconnected four-hospital system that includes HCA Florida St. Lucie Hospital, HCA Florida Raulerson Hospital, HCA Florida Highlands Hospital, and HCA Florida Lawnwood Hospital. Among them, HCA Florida Lawnwood Hospital stands out as a leading teaching facility and a vital healthcare hub in the area. This 398-bed acute-care hospital provides a comprehensive range of medical services, including a 41-bed emergency department that handles approximately 80,000 visits annually. Nestled along Florida's picturesque Treasure Coast, Fort Pierce is a vibrant community brimming with old-Florida charm and lush tropical beauty. Located about 120 miles north of Miami, this coastal gem offers a colorful and thriving downtown with a scenic marina and riverfront attractions. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Residency training in Diagnostic Radiology from an ACGME accredited U.S. training program * Board eligible or certified by American Board of Radiology (ABR) or the American Osteopathic Board of Radiology (AOBR) * MQSA Required * FL license or ability to obtain a Florida license COMPENSATION: The salary range for this position is $450,000-$500,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). For More information or to apply: For inquiries about this position, please contact Lindsay Parham at ************************** or ************. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.

* Interventional Radiologists Needed * Onsite, 7 on/7 off * Major and Minor IR Procedures * Comfortable reading general diagnostics and proficiency across all modalities * No mammo required * Radiology Partners offers a highly competitive salary, generous commencement and retention bonus, PTO, and a wide range of benefits for individuals and families. * Physician-led on the local, regional, and national level. * Single State License - Florida LOCAL PRACTICE AND COMMUNITY OVERVIEW RP Palm Beach has an opportunity for a full-time, Fellowship trained Interventional Radiologist to join our group of 30 radiologists covering 5 hospitals and several imaging centers in desirable Palm Beach. Primary location is in the north Palm Beach area working a flexible schedule of 7 days on and 7 days off. Excellent opportunity for someone looking for work-life balance. The area offers some of the best beaches, fishing and sailing in the world. No state income tax in sunny Florida means you get more for your money. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Fellows and residents welcome to apply * Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology COMPENSATION: The salary range for this position is $450,000-$500,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). FOR MORE INFORMATION OR TO APPLY: For inquiries about this position, please contact Annette Lewis at ************************** or ************. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.

About the Job The Partner Success Specialist partners directly with our International partners, supporting insight into case management, escalations, and specialized projects. This position may serve as a subject matter expert regarding pre-, peri-, and post-testing while providing consistent and exceptional operational support for the customer experience team across Foundation Medicine's product portfolio. The Partner Success Specialist collaborates with our international partners to ensure Foundation Medicine's customers and patients are satisfied with our products and services while providing analysis of trends and opportunities for improvement and refinement of service delivery. This role works closely with all relevant stakeholders to champion the sustainability and growth of key accounts. The incumbent acts as a role model for collaboration and facilitation of best-in-class customer service. Key Responsibilities Partner closely with internal and external stakeholders to support international partners and client accounts in operationalizing Foundation Medicine's product portfolio and offerings. Collaborate interdepartmentally and with internal stakeholders to improve services and implement custom solutions tailored to needs of the partner and client that may be outside of standard resolution process. Identify potential operational issues that may delay existing orders, suggest resolutions, and implement solutions. Partner with critical internal and external stakeholders to strategize process changes that help sustain and grow accounts. Serve as a subject matter expert for certain client activities and ordering patterns to improve and refine service delivery, follow through to ensure all improvements are reviewed and put in place in collaboration with leadership. Proactively schedule and maintain regular interactions with external partners to optimize workflow and service delivery for excellent customer experience as measured. Support the collection of information required for testing and documentation with external partners and contacts. Be an expert at Foundation Medicine services, offer support across a range of technology product offerings in a welcoming manner. Meet regularly with internal stakeholders to stay current with procedural changes, ensure training is compliant. Ensure commitment to Foundation Medicine patients, clients, and partners while maintaining a professional and warm presence in all settings (email, phone, occasional face-to-face). Attend to emails within 24 hours unless exceptional circumstances arise (vacation, sick) and formulate backup plans when appropriate. Be responsible for collaborating with different work groups internally and departments to improve the customer and partner experience. Coordinate and/or support internal projects including but not limited to coordination, data gathering and analysis, process improvements to ensure an optimal customer and partner experience. Partner across various support areas within Client Services ensuring collaboration and teamwork. Travel up to 10% of the time. Other duties as assigned. Qualifications: Basic Qualifications: Advanced Degree; or, Bachelor's Degree or relevant work experience AND 3+ years of experience in a customer service, biotech, healthcare, or sales role; OR, Associate degree/High School Diploma (GED) AND 7+ years of prior work experience in a related customer services role Fluency in English and Spanish Preferred Qualifications: 4+ years of experience in a related customer service, biotech, healthcare, or sales role Experience with utilizing a Customer Relationship Management (CRM system) Experience using the Salesforce contact platform Experience in data and trend analysis for account management Prior experience in working with remote, global teams Demonstrated history of managing multiple concurrent initiatives while maintaining workflow Demonstrated ability to manage and escalate issues and drive issue resolution Demonstrated ability to problem solve both technical and human/interpersonal problems Demonstrated ability to work independently with minimal direct supervision Demonstrated ability to perform in a detail-oriented and accountable manner that meets deadlines Proficiency with Microsoft products, including Word, PowerPoint, Power BI and Excel Established problem-solving abilities and analytical and negotiations skills Strong interpersonal skills, including excellent written and oral communication Understanding of HIPAA and importance of patient safety and data privacy regulations and guidelines Commitment to reflect Foundation Medicine's values: Integrity, Courage, and Passion The expected salary range for this position based on the primary location of Remote is $67,280 - $84,100 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits. #LI-Remote

About the Job The Partner Success Specialist partners directly with our International partners, supporting insight into case management, escalations, and specialized projects. This position may serve as a subject matter expert regarding pre-, peri-, and post-testing while providing consistent and exceptional operational support for the customer experience team across Foundation Medicine's product portfolio. The Partner Success Specialist collaborates with our international partners to ensure Foundation Medicine's customers and patients are satisfied with our products and services while providing analysis of trends and opportunities for improvement and refinement of service delivery. This role works closely with all relevant stakeholders to champion the sustainability and growth of key accounts. The incumbent acts as a role model for collaboration and facilitation of best-in-class customer service. Key Responsibilities * Partner closely with internal and external stakeholders to support international partners and client accounts in operationalizing Foundation Medicine's product portfolio and offerings. * Collaborate interdepartmentally and with internal stakeholders to improve services and implement custom solutions tailored to needs of the partner and client that may be outside of standard resolution process. * Identify potential operational issues that may delay existing orders, suggest resolutions, and implement solutions. * Partner with critical internal and external stakeholders to strategize process changes that help sustain and grow accounts. * Serve as a subject matter expert for certain client activities and ordering patterns to improve and refine service delivery, follow through to ensure all improvements are reviewed and put in place in collaboration with leadership. * Proactively schedule and maintain regular interactions with external partners to optimize workflow and service delivery for excellent customer experience as measured. * Support the collection of information required for testing and documentation with external partners and contacts. * Be an expert at Foundation Medicine services, offer support across a range of technology product offerings in a welcoming manner. * Meet regularly with internal stakeholders to stay current with procedural changes, ensure training is compliant. * Ensure commitment to Foundation Medicine patients, clients, and partners while maintaining a professional and warm presence in all settings (email, phone, occasional face-to-face). * Attend to emails within 24 hours unless exceptional circumstances arise (vacation, sick) and formulate backup plans when appropriate. * Be responsible for collaborating with different work groups internally and departments to improve the customer and partner experience. * Coordinate and/or support internal projects including but not limited to coordination, data gathering and analysis, process improvements to ensure an optimal customer and partner experience. * Partner across various support areas within Client Services ensuring collaboration and teamwork. * Travel up to 10% of the time. * Other duties as assigned. Qualifications: Basic Qualifications: * Advanced Degree; or, * Bachelor's Degree or relevant work experience AND 3+ years of experience in a customer service, biotech, healthcare, or sales role; OR, * Associate degree/High School Diploma (GED) AND 7+ years of prior work experience in a related customer services role * Fluency in English and Spanish Preferred Qualifications: * 4+ years of experience in a related customer service, biotech, healthcare, or sales role * Experience with utilizing a Customer Relationship Management (CRM system) * Experience using the Salesforce contact platform * Experience in data and trend analysis for account management * Prior experience in working with remote, global teams * Demonstrated history of managing multiple concurrent initiatives while maintaining workflow * Demonstrated ability to manage and escalate issues and drive issue resolution * Demonstrated ability to problem solve both technical and human/interpersonal problems * Demonstrated ability to work independently with minimal direct supervision * Demonstrated ability to perform in a detail-oriented and accountable manner that meets deadlines * Proficiency with Microsoft products, including Word, PowerPoint, Power BI and Excel * Established problem-solving abilities and analytical and negotiations skills * Strong interpersonal skills, including excellent written and oral communication * Understanding of HIPAA and importance of patient safety and data privacy regulations and guidelines * Commitment to reflect Foundation Medicine's values: Integrity, Courage, and Passion The expected salary range for this position based on the primary location of Remote is $67,280 - $84,100 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits. #LI-Remote