Post job

Civilian service employee education requirements

Updated January 8, 2025
2 min read
Usually, civilian service employees don't need a college education. The most common degree for civilian service employees is bachelor's degree with 54% graduates, with only 18% civilian service employee graduates earning high school diploma. Civilian service employees who decided to graduate from college often finish University of Phoenix or University of Connecticut. Some good skills to have in this position include minor maintenance, data entry and customer service.

What education do you need to become a civilian service employee?

What degree do you need to be a civilian service employee?

The most common degree for civilian service employees is bachelor's degree, with 54% of civilian service employees earning that degree. The second and third most common degree levels are high school diploma degree at 18% and high school diploma degree at 17%.
  • Bachelor's, 54%
  • High School Diploma, 18%
  • Associate, 17%
  • Master's, 5%
  • Other Degrees, 6%

What should I major in to become a civilian service employee?

You should major in business to become a civilian service employee. 25% of civilian service employees major in business. Other common majors for a civilian service employee include psychology and general studies.

Best majors for civilian service employees

RankMajorPercentages
1Business24.9%
2Psychology11.2%
3General Studies7.0%
4Criminal Justice5.5%
5Biology4.6%

20 best online courses for civilian service employees

Advertising disclosure

1. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

2. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

5. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

6. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

7. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

8. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

9. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

10. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

13. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

14. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

15. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

16. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

17. ISO 22000:2018. Food Safety Management System

udemy
4.4
(976)

Understand the requirements for a food safety management system applicable for any organization in the food chain...

18. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Fun food safety and sanitation course

udemy
4.6
(539)

The food safety course will help prepare you for safely working in a kitchen and food handler tests like Servesafe...

20. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

Average civilian service employee salary by education level

According to our data, civilian service employees with a Master's degree earn the highest average salary, at $40,493 annually. Civilian service employees with a Bachelor's degree earn an average annual salary of $38,551.
Civilian service employee education levelCivilian service employee salary
Master's Degree$40,493
High School Diploma or Less$32,969
Bachelor's Degree$38,551
Some College/ Associate Degree$34,393

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs