CJ Pony Parts jobs - 73 jobs

Job Description Technical Support Agent - Call Center Employment Type: Full-Time | Non-Exempt Pay: $22 per hour Schedule: Monday to Friday; multiple set schedules available between 8am and 8pm EST Position Summary The Call Center Automotive Technical Support Agent provides expert post-purchase assistance to customers with questions about automotive parts, product installation, and troubleshooting. This role is critical in ensuring customer satisfaction and reducing returns by helping customers identify installation or compatibility issues before replacement or refund. The agent serves as a knowledgeable resource who can guide customers through proper installation steps, confirm part fitment, and resolve technical concerns efficiently and professionally. The ideal candidate will have a strong understanding of automotive parts, particularly for classic and modern Mustangs, and will be responsible for assisting customers in our showroom, handling inquiries, and processing orders both in-person and over the phone. In addition, this role includes supporting our call center, managing work tickets, and handling live chat interactions to ensure exceptional customer experience. Key Responsibilities Respond to inbound customer inquiries regarding purchased automotive parts, including product specifications, installation procedures, and troubleshooting. Assist customers in diagnosing installation issues and provide guidance to ensure correct installation/part usage. Review and evaluate complex return requests to determine if the issue can be resolved without a return (e.g., incorrect installation or misunderstanding of part functionality). Document all customer interactions, technical findings, and resolutions accurately within the CRM system. Collaborate with warehouse, quality, and product teams to report recurring issues, part defects, or installation feedback. Provide product feedback and assist in identifying trends that may indicate product or instruction improvements. Maintain up-to-date knowledge of automotive parts, installation best practices, and catalog systems. Support return authorization processes and ensure all steps align with company policy. Strive to achieve and exceed call center performance metrics, including resolution rate, customer satisfaction, and reduced return volume. Answer customer questions regarding product specifications, availability, and compatibility. Process orders, returns, and exchanges efficiently and accurately at the parts counter. Handle incoming phone calls for the call center, providing expert advice and resolving customer inquiries. Manage work tickets by tracking, updating, and closing them promptly. Engage with customers via live chat to provide real-time support and answer questions. Collaborate with other team members to ensure smooth operations and high customer satisfaction. Stay up to date on product knowledge, new releases, and industry trends. Required Qualifications High school diploma or GED; additional education in automotive technology or a related field is a plus. Minimum of 1 year experience in an automotive retail environment preferred Proficient in Microsoft Office programs. Basic computer skills, including familiarity with inventory management systems and online ordering platforms. Knowledge of automotive part identification, fitment, and installation processes required. Strong knowledge of automotive parts, particularly those related to classic and modern Mustangs. Experience handling customer escalations or return issues preferred. Excellent customer service skills with a focus on delivering a positive shopping experience. Ability to multitask and manage time effectively in a fast-paced environment. Strong communication skills, both verbal and written. Experience with handling phone calls, work tickets, and live chat in a customer service setting. Benefits Hourly Rate: $22.00 per hour, commensurate with experience Paid Time Off Medical, Dental, & Vision Insurance (affordable options) Health Savings Account with company contribution Life & Short-Term Disability Insurance 401(k) Plan with 4% company match and profit sharing Company Paid Holidays Employee Assistance Program Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

The Vice President, Market Supply Chain is responsible for leading a regional group of 5 warehouse locations. The role requires strategic planning, vendor relationship management, improving efficiency, increasing profits, and partnering with leaders across the business. Success is measured through P&L management, service excellence, customer satisfaction, and business execution. The primary objective is to drive profitable growth by executing the division strategy within the service organization to create a unique and superior customer experience. Location: York, PA Responsibilities: * Accountable for the service excellence, customer satisfaction, and business execution across the market * Manage market cost setting to optimize sales and profit growth * Collaborate with the internal Sourcing Organization on vendor cost and program negotiations * Work in a matrixed organizational structure with both direct and indirect reporting relationships, with an ability to carry out a significant portion of responsibilities through influence and collaboration, on behalf of multiple senior stakeholders * Partner with Sales leadership for the continuous pursuit of major prospective customers through relationship building and service commitments. * Collaborate on major account activities with sales leadership to increase/maintain volume and product penetration * Effectively communicate all strategic business plans to internal and external departments and customers * Responsible for the talent development of the local administrative, customer service, and operational teams * Review business practices, determine the needs of customers and team members, and identify performance opportunities to create strategies that improve overall business performance * Establish and maintain safety compliance of operational facilities and employee working environments * Prioritize the use of resources to most effectively achieve business goals * Develop and evaluate service and operational processes and procedures * Develop and execute comprehensive strategic and tactical plans to support the short and long-term plans of the organization * Communicate all customer feedback to senior leadership on product feedback and any future opportunities * Lead regular team and cross functional meetings to facilitate discussion and the sharing of innovative ideas related to operational management and service excellence * Be an agent for change. Demonstrate the ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment * Manage service and operational teams through operational dashboards and data to evaluate team performance to maximize operational group effectiveness. * Lead group performance to consistently meet and exceed service goals * Implement directives as outlined from senior leadership * Ensure that day to day responsibilities such as inventory, market costs, D&W costs and customer experiences practices are managed to company standards * Proactively develop a world-class workforce through recruiting, selecting and growing exceptional talent, managing / coaching employee performance, motivating, and holding employees accountable * Facilitate leadership development within team, identify and foster future leaders to support business succession plans * Establish and maintain strong relationships with current and prospective customer and vendor leaders, with the intention to maintain and grow market share * Prioritize the customer experience in all activity * Develop business plans with new and existing accounts * Coordinate with cross functional teams providing feedback, research, and response for customer complaints/compliments Requirements: * Bachelor's degree is required; MBA is preferred * Minimum of 7 years of general management leadership experience with a proven track record excelling in competitive markets and 2 years experiences in a GM-level leadership role * Substantial experience successfully managing and supporting challenging business cycles, building yearly plans for a business and delivering on revenue, margin, and cost targets on a consistent basis * Grocery, foodservice, and distribution experience is preferred * In-depth understanding of the financial aspects of a business, including P&L statements is required * Executive level organizational, project management, and negotiation skills, including the ability to execute multiple initiatives autonomously * Ability to communicate at an executive level with senior leadership and executive stakeholders through interpersonal skills and presentations * Excellent knowledge on project management and negotiation tactics * Executive leadership skills with the ability to articulate ideas, delegate, direct, motivate and train staff * Demonstrated tenacity and urgency in driving business results * Ability to strategize and adjust quickly to fluid business needs and growth challenges * Ability to close deals and mentor team members to effectively achieve targets * Excellent PC skills, including Word, Excel, PowerPoint, and ability to learn new applications * Travel is required throughout the region. Expectation is to be in person at each branch as needed, but no less than monthly * Flexibility to frequently travel throughout the continental U.S. So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. #LI-ONSITE

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview Reporting to the Vice President of Health & Safety at Safelite, the Environmental, Health & Safety Director will be responsible for all aspects of State and Federal Health and Safety Regulations. This will include risk assessment, incident prevention and response, operating procedures, training, reporting and governance, and compliance assurance. The Environmental, Health & Safety Director will work to understand the scope of the regulatory needs and develop actionable strategies toward building a consistent compliance program throughout the organization. Safelite has been growing rapidly. To support this growth moving into the future, a culture of enhanced associate environmental, health and safety is a key area of focus for the organization. This individual will be essential in contributing to Safelite's "People Powered, Customer Driven" mentality, ensuring fleet safety practices within the organization best support internal and external stakeholders alike. The ideal candidate will be someone who understands the importance of, and is dedicated to, the front-line employees. What you will do Oversee the design, delivery, and implementation of compliance management systems that adhere to federal, state, and local regulations. Lead a team of H&S Specialists and Environmental Engineer through ongoing situations, training and follow-up. Ensure all state and federal regulations are met and sustained. When regulations are not met, prioritization the gaps and create sustainable solutions. Ability to ethically handle sensitive and confidential information with impartiality and professionalism. Compile, record, secure, and maintain required data from various documents to ensure compliance for all areas. Professionally cooperate, serve as point of contact, and immediately notify internal stakeholders regarding agency (OSHA (State and Federal), EPA, etc.) related inquiries, provide documentation as required, and promptly follow-up on remediations. Write, review and ensure all required regulatory documentation is submitted accurately and in a timely manner. Stay current on changes to federal, state, and local regulations related to the operation of Safelite's business. Serve as Environmental, Health & Safety representative in working with any compliance audit process and managing any actions stemming from audit findings. Conduct random inspections to assess compliance throughout various parts of the business. Assist with incident and accident investigation providing appropriate code information and applicable legal considerations for documentation. Performs other duties as assigned Complies with all policies and standards What you will need Bachelor's Degree Required 7-9 years Required Safety Certification(s) Preferred Strong commercial, investigation, strategic and analytical skills. Demonstrated ability to drive significant, positive impact across a large-scale operating company. Experience in OSHA Federal & State requires, incident management, investigation & risk identification. Deep knowledge of the State/ Federal regulations, OSHA definitions, NIOSH and ACGIH recommendations. Environmental Regulatory knowledge and understanding. Experience with a growth organization focused on culture and engagement. Experience in leading national initiatives with heavy change management requirements. What You'll Get: Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at ************************* Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you. Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-JR2 This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Associate Category Specialist Department: Merchandising FLSA Status: Non-Exempt Pay Range: $17.00 - $18.00 per hour, commensurate with experience Schedule: Full-time - Monday through Friday - Day Shift Location: Harrisburg, PA or Las Vegas, NV (must be onsite for training period) Position Summary The Associate Category Specialist is responsible for conducting research to identify and add new products within an assigned category. This role works closely with the Director of Merchandising and Senior Category Specialists to support product development, pricing analysis, and vendor relationships. The ideal candidate will be detail-oriented, tech-savvy, and excited about the automotive industry. This position requires a solid understanding of how vehicles work, as well as basic automotive parts knowledge. The ability to distinguish between vehicle systems and components, and understand their compatibility and applications, is essential for success in this role. Key Responsibilities Work with other members of the team to identify new products and lines Add new products to the inventory and update ERP system with accurate product information Provide Copywriting and Photography teams with relevant product data and images Research and recommend cross-sells and related parts for products in your category Communicate with vendors to gather additional product details and media Track vendor product updates and industry trends Identify and resolve website errors, fitment issues, and product information gaps Coordinate product photo corrections and application updates Qualifications High school diploma or equivalent required; some college preferred 1-2 years of related experience preferred Strong attention to detail and organizational skills Familiarity with Microsoft Word, Excel, and Outlook Ability to analyze data and identify trends Strong communication and problem-solving skills A passion for the automotive industry is highly desired Working knowledge of automotive systems and components such as suspension, drivetrain, and engine parts Ability to interpret fitment and compatibility data for various makes and models Benefits Hourly Rate: $17.00 - $18.00 per hour, based on experience Bonus Program eligibility after 6 months Remote Work Available after Training Period Paid Time Off and Company Paid Holidays Medical, Dental, and Vision Insurance (affordable options) Health Savings Account with company contribution Life and Short-Term Disability Insurance 401(k) with 4% company match and profit sharing Employee Assistance Program Casual dress code Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Job Description Operations Coordinator (Receiving focused) Schedule: Full Time | Monday through Friday 10:00am - 6:30pm Pay: $20.00 - $22.00 per hour The Operations Coordinator is responsible for the direct management of warehouse employees and ensuring efficient operations within specific warehouse departments. A successful coordinator will lead from the front. Setting a good example in all areas, but particularly, they will need to display professional communication skills, work ethic, and attention to detail. This is a hands-on role, which will often require you will work side by side with those who report to you. Key Responsibilities Meet warehouse operational standards by implementing and monitoring daily production and quality standards. Train, supervise, and evaluate the performance of assigned warehouse employees. Communicate daily expectations and coach employees. Provide counseling and initiate corrective action as necessary in cases of policy violations. Monitor current production schedules and estimate employee hour requirements for completion of job assignments. Train new employees within their department as well as on current company policies. Provide continuing education and training to current employees, as necessary. Generate and complete productivity reports in a timely fashion. Perform quality control checks on orders to ensure order accuracy. Operate various equipment to include hand trucks, pallet jacks and forklifts in a safe manner and within company guidelines. Suggest recommendations to the Warehouse Operations Manager on programs to improve warehouse and delivery service operations. Train employees on operating forklifts and other warehouse equipment, as well as safety guidelines for each. Ensure compliance with all Company policies, as well as all federal, state and local regulations. Ensure that all warehouse equipment is properly maintained, repaired, and meets safety regulations. Conduct inspections of warehouse to ensure safe working conditions for employees and identify and remove potential hazards. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Qualifications High school diploma or GED preferred 1-2 years of warehouse experience required 1-2 years of leadership experience preferred Ability to read and understand basic instructions, safety rules, and procedures Basic math skills to verify quantities and pricing Strong attention to detail and time management Self-motivated with the ability to manage changing priorities Experience with sit-down and stand-up forklifts, reach trucks, or other equipment is a plus Physical Requirements Ability to stand for long periods and work on concrete surfaces Must be able to bend, squat, stoop, kneel, climb, and reach as needed Ability to lift, carry, push, and pull up to 50 lbs (heavier with assistance or equipment) Ability to safely operate warehouse equipment and be alert to surroundings Benefits Biweekly Pay Paid Time Off and Company Paid Holidays Medical, Dental, and Vision Insurance (affordable options) Health Savings Account with company contribution Life and Short-Term Disability Insurance 401(k) Plan with 4% company match and profit sharing Employee Assistance Program Employee Referral Program Casual dress code Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. What You'll Get Pay starting at $16.30/hour Weekly payday every Friday Total job benefits valued at more than $10k, including: 401(k) plan with company matching Medical coverage plans tailored to your needs Paid time off (PTO), company holidays, and paid volunteer days Up to $5,250 in tuition reimbursement per year Paid training and access to all the tools and resources you need to be successful Explore our health, wealth, and life offerings at ************************ What You'll Do Source out-of-stock parts internally and externally, optimizing cost-effectiveness and delivery time Track inbound part shipments using multiple systems, providing regular updates to customers and partners Confirm receipt of sourced items through invoice audits, effective communication with partners and customers, and resolution of purchase order discrepancies through VIN and insurance verification Ensure sourced parts meet quality standards through systematic checks and visual management tools Engage with customers and internal partners to resolve issues with empathy and professionalism, using de-escalation techniques to manage challenging interactions Build and maintain strong relationships with customers and vendors to ensure a positive experience and timely resolution of concerns Demonstrate flexibility by undertaking additional duties assigned by leadership as needed What You'll Need Must be 18 years of age or older Abilit to work a Saturday rotation, consisting of at least two Saturdays every month Customer service experience preferred, especially in high-volume or fast-paced environments Experience in warehousing, part sourcing, distribution, or supply chain is a plus Proficiency in Microsoft programs including Access, Excel, Word, Outlook, and PowerPoint Demonstrates a growth mindset, collaborative work style, and a passion for continuous learning Shows resilience, adaptability, and a commitment to providing outstanding service in challenging situations Ability to de-escalate tense situations and maintain professionalism under pressure Thrives in working under pressure against priority deadlines with a high attention to detail Apply today and start your fulfilling journey! #LI- JB1

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Contact Center Supervisor and Job Coach provides front-line leadership, mentoring and staff development for Customer Service Representatives (CSRs) within their assigned Contact Center. From recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients. This position will be 2nd shift - 11am to 8pm EST What You'll Get • Compensation beginning at $52,000/yearly • Competitive weekly pay and bonus opportunities. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at ************************* What You'll Do • Create incentives, holds contests and activities to foster a challenging, fun and rewarding work environment while ensuring that team metrics are consistently met. • Monitor calls to ensure quality service is being offered to all customers and provide coaching and mentorship on best practices and opportunities for improvement through meaningful conversations with associates. • Establish and monitor individual team members' performance against established goals and take appropriate action when necessary. • Actively drive the recruitment, interviewing, hiring, and onboarding of new associates to ensure an appropriately staffed and prepared workforce. • Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed. • All other duties as assigned. What You'll Need • High School Diploma/GED/Equivalent required; Associate's or Bachelor's degree preferred. • 1-2 years leading a team in a call center environment; Knowledge of leadership philosophies and ability to create an environment of openness and trust with a focus on delivering world class customer service • Automotive or insurance industry knowledge preferred. • Strong knowledge of Microsoft Office Suite, web applications, and general office equipment required; CCC estimating software knowledge preferred. • Able to walk, sit, stand and be mobile on the contact center floor to assist CSRs. #LI-VP1

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourageyou to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you'll get: • Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at ************************* Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). #LI-NW1 This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Training Classes begin in January 2026 - Apply today to get the process started! Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you! We are seeking part-time remote Contact Center Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas. Must be able to provide their own equipment (see below for requirements) Must have a distraction free workspace that is free from background noise and interruptions. All new hires must attend 100% of the scheduled training program, which runs for three weeks. Training is conducted Monday through Friday, with full-time hours (7 hours per day) Starting pay is $16.50/hour! WORK FROM HOME REQUIREMENTS Personal computer or laptop with Windows 11. Please note that Macs, Chromebooks, and tablets are not compatible with our current systems. High Speed Internet that meets the below requirements: Download Speed = 25 Mbps or higher Upload Speed = 10 Mbps or higher Ping = 50 ms or lower Jitter = 20 ms or lower Ethernet cable and the ability to connect directly to your modem (WiFi cannot be used in this position) USB wired headset Webcam Cell phone capable of downloading app for multifactor authentication and receiving push notifications Dedicated workspace free from background noise and interruptions ESSENTIAL ACTIVITIES Professionally answers a variety of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts. Accurately enters claim data into our production systems while on a live phone call. Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an authentic conversation that builds rapport and focuses on each customer's specific needs. Verifies customer insurance coverage and deductible amounts and communicates the information to the customer. Assists customers with scheduling repair, replacement, and/or recalibration services at a Safelite location or at a non-Safelite shop while honoring the customers preference. Utilizes systems and resources provided to enhance the overall customer experience. Provides solutions to resolve customer complaints and concerns over the course of the call while presenting the most accurate product and service information. Other duties assigned by leadership. PROFESSIONAL REQUIREMENTS Must be comfortable working in a highly structured performance-based environment while demonstrating high ethical and confidentiality standards Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service mindset The ability to read and utilize provided scripting in a conversational and timely manner Demonstrates a high level of empathy and integrity by always doing the right thing Has an upbeat personality and can show an authentic willingness to assist our customers Previous experience working in a contact center or other customer service role 16+ years of age High School Diploma or equivalent, or actively enrolled WHAT YOU'LL GET Pay is $16.50/hour and offers bonus opportunities. A benefits package including 401(k) plan with company matching, paid volunteer day, and associate discounts. Weekly pay checks! Up to $5,250 in tuition reimbursement per year. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at *************************

Job Description Customer Care Representative Employment Type: Full-Time | Non-Exempt Pay: $16.00 to $18.00 per hour, based on experience Schedule: Monday to Friday 8:00am - 4:30pm Position Summary The Auto Parts Sales Representative will interact with "call-in" customers by providing product and service information over the phone in a timely and friendly fashion. This individual will rely on excellent knowledge of company products and programs along with their personal car knowledge to better serve the customer bas and will assist in resolving product and service issues. Key Responsibilities Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services Provide timely and accurate information on order status, returns, and general product questions Update and maintain customer account information in internal systems Resolve product or service concerns with professionalism and empathy Assist in processing orders placed in-person, online, or over the phone Handle payment information and address updates securely and accurately Generate return labels and coordinate with vendors as needed Record and track all customer interactions and escalate complex issues appropriately Provide showroom counter support (on-site only) Perform general administrative support tasks as assigned Required Qualifications High school diploma or GED Minimum of 1 year experience in a call center or customer service environment Proficiency in Microsoft Word, Excel, and Outlook Strong verbal and written communication skills Ability to manage multiple systems and customer interactions simultaneously Calm and effective communication skills, especially when resolving customer concerns Benefits Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience Bonus Program: Eligible after 6 months Paid Time Off Medical, Dental, & Vision Insurance (affordable options) Health Savings Account with company contribution Life & Short-Term Disability Insurance 401(k) Plan with 4% company match and profit sharing Company Paid Holidays Employee Assistance Program Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Field Account Manager is accountable for meeting challenging sales goals that drive Safelite utilization rates by fostering strong relationships with focused insurance agencies and commercial clients. They will engage in sales activities that build relationships and reinforce Safelite's value proposition. This role requires a proactive and results-driven individual with excellent communication and influencing skills. This position must be located in the Washington DC/Maryland market. What you will do Establishes and continually evolves the sales strategy for driving Safelite utilization rates with agencies and commercial clients within their territory. Engages regional insurance agencies and commercial clients to develop and maintain relationships - effectively influencing them to partner with Safelite to service their automotive glass repair and replacement needs. Activities include but are not limited to, attending conferences, community events and continuing education classes, and making in-person visits to local agent offices and commercial businesses. Regularly monitors progress towards performance goals, including tracking daily sales activities and reporting to key stakeholders regularly. Partner with Agency Care, Commercial Support and local field operations leaders for issue resolution support, ensuring insurance and commercial customers have a best-in-class experience when using Safelite. What you will need Bachelor's Degree or equivalent experience 1 -3 years' experience B2B sales or related experience Ability to travel up to 50% of the time including overnight Experience with Microsoft Office and Salesforce (preferred) Ability to effectively communicate with internal & external stakeholders, both written, verbal and in presentations. Ability to effectively communicate, empathize, build trust, resolve conflicts, network, and collaborate to create and maintain positive relationships. Ability to efficiently prioritize time and resources to achieve KPI's and complete tasks effectively. Ability to be nimble and adjust to new conditions and changes with a positive and flexible attitude. Ability to persuade and inspire others to take action or adopt new perspectives to align interests with Safelite. What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at ************************* Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-LL3 #LI-HYBRID -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. --

Job Description ***Must be able to work in office Monday through Friday*** Accounts Payable Specialist Location: Harrisburg, PA (FULLY ON-SITE) Salary: $17 - $19 per hour FLSA Status: Non-Exempt Reports to: Accounting Manager Position Overview We are seeking an experienced and detail-oriented Accounts Payable Specialist to join our Accounting team. This role is responsible for ensuring timely and accurate processing of vendor invoices, especially those tied to goods and inventory received in our warehouses. Additional this position will act as a key liaison between Accounting, receiving, and Purchasing departments. Attention to detail and the ability to problem solve discrepancies are critical to a smooth process. Key Responsibilities Invoice Processing & Matching Match vendor invoices to purchase orders and receiving documentation, e.g. packing slips. (3-way matching). Verify quantities and costs, when needed, are accurate per the PO and receiving records. Code and enter invoices into the accounting system for payment processing. Vendor Communication & Dispute Resolution Communicate with vendors regarding missing invoices and communicate discrepancies with Purchasing. Investigate and resolve invoice discrepancies related to receiving issues (e.g., overages, shortages, damages). Collaborate with the Receiving team to resolve non-matching or unverified shipments. Receiving Collaboration Monitor daily receiving logs and goods receipts to validate timely invoicing. Reconcile open receipt accruals and unmatched goods received in the accounting system in a back-up capacity for the Sr. Accounts Payable Specialist. Work closely with warehouse personnel to clarify receiving documentation and resolve inventory inconsistencies. Print drop shipment purchase orders and match receiving reports as needed. All other duties as assigned. Qualifications Education: High school diploma or GED required; Associate degree preferred. Experience: 2-4 years of Accounts Payable or related accounting experience preferred. Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to calculate figures and amounts such as invoice quantity and unit prices, and vendor discounts. Familiarity with 3-way matching and ERP/AP systems. Strong Excel skills and comfort working with data and documentation. Prior experience working in a high-volume AP environment preferred. Technical Proficiency: Microsoft Office (Excel & Word) and accounting software experience required. Why Join Us? Competitive pay based on experience. Affordable medical, dental, and vision insurance. Health Savings Account with company contribution. Paid Time Off. Life and Short-Term Disability insurance. 401(k) plan with 4% company match. Opportunities for career growth within a supportive team environment. About Us At CJ Pony Parts, our mission is to improve the automotive community's ability to enjoy their hobby. We're committed to providing a function-rich, easy-to-use website supported by passionate automotive enthusiasts delivering the highest quality and customer service. Our culture thrives on Teamwork, Respect, Customer Service, Integrity, and Innovation. CJ Pony Parts is an Equal Opportunity Employer and utilizes E-Verify for all new hires.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The is responsible for overseeing and managing all training and quality control activities within the designated region. This role focuses on ensuring adherence to new technician training and certifications, driving down cost of quality and casualty loss claims, and acting as the regional health and safety partner. What you will do Health & Safety: Regional health & safety business partner Drive incident management and root cause analysis in partnership with support from central Health & Safety team Lead the incident investigation process Create actionable insights & analysis for health and safety within region Conduct quality control for investigations Training and Development: Support the Training Team with Train the Trainer sessions for new trainers. Drive consistency & execution of training programs. Includes: support execution of centralized trainee program, driving trainee start and completion dates, best practice recommendations for future program optimization. Maintains comprehensive knowledge of the Safelite Way of Fitting (SWoF) and Safelite tools. Ensure the rollout and lead the implementation of, including but not limited to, new processes, products and tools for repair, replacement and recalibration. Support the development of training materials, including creating and/or validating Tech Tips, Quality Alerts, and Fitting Instructions for distribution to the field. Ensure certification tracking & compliance reporting for recalibration, installation, safety, and quality. Quality Assurance: Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards. Monitor and evaluate the quality of training program execution. Identify trends using Pareto and frequency analysis. Provide regional and district teams with root cause data and resolution guidance for warranty and casualty loss improvement. Partner with regional leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues. Solve escalated issues with tools, parts, systems, or training. Zone level program execution for quality and technical initiatives including analysis of success. Casualty loss program admin: escalation point for casualty losses, responsible for approving all losses over $1,000. Special Projects: Build project plans for projects executed by the field SQMs Onsite program execution support for critical business initiatives Collaboration: Collaborate w/RSQMS & field leaders to measure success of technical programs Work with cross-functional teams to implement nationally aligned best practices and improve safety and operational efficiency. Collaborate and identify potential new best practices for evaluation Cascade communication across leaders for quality, training, health and safety Performs other duties as assigned Complies with all policies and standards Experience Qualifications High school diploma Proven experience in training, quality control, or a related field. Required Skills and Abilities Knowledge of Safelite health and safety, operational and technical processes. Skill in new process development and implementation. Strong knowledge of quality assurance principles, training methodologies, and best practices. Excellent communication, influencing, facilitation, presentation, change management and interpersonal skills. Curious, agile and willing to learn, educate, align and govern new standards and processes Analytical and problem-solving abilities. Proficiency in using training and quality management software and tools. Willingness to travel within region as needed, up to 50%. Physical requirements include, but are not limited to: Ability to work at a physical retail location within the region. Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements. Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook, while in the warehouse, visiting stores, etc. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourageyou to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. What you will do • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Repair chips, cracks and other auto glass related issues on customer vehicles. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What You'll Get • Competitive weekly base pay starting at $18/hour. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at ************************* Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required • On-the-job training/completion of Safelite SafeTech™ certification. Required Experience Qualifications • Must be 18 years of age or older. Skills and Abilities • Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-NW1 This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Regional Vice President (RVP) is an agile, collaborative leader who sets the direction for a region's retail operations while driving alignment with the strategic goals of the enterprise. With broad oversight of large teams, they must create a culture of performance and engagement while identifying and developing the next generation of Safelite leaders. By listening to associates at all levels and partnering with field and corporate leaders to remove obstacles to productivity, the RVP has a tremendous impact on how Safelite delivers the customer experience and executes the corporate strategy. What You'll Get Competitive weekly pay and bonus opportunities. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Oversee the strategic direction of a region and work to implement strategy in all districts within that region, collaborating with field and corporate leaders to localize the strategy as necessary. Direct the development of annual and longer-term business plans for a large business region, ensuring alignment with corporate strategic direction. Influence corporate strategy by sharing insights into the dynamics of local markets with senior leaders. Guide the development of the operational strategy and outcomes for a regional service center. Quantify business outcomes (i.e., revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, and associate retention and engagement). Engage and inspire a large and diverse workforce of 500+ to commit to the strategy and to doing extraordinary things to achieve the organization's business goals. Work to understand, diagnose, and anticipate the factors that cause a district to underperform, and partner with field leaders to create and implement mitigation plans to address challenges. Influence the development of operating expense budgets and capital expense budgets. Oversee the P&L for a region, ensuring that revenue and profit goals are met. Partner with Finance to develop annual workforce plans and review/influence business cases for new projects and programs. All other duties as assigned. What You'll Need Bachelor's degree in Business Administration, preferred. 10+ years of leadership and supervisory experience. Proven leadership experience in a large, widely distributed team structure with the ability to drive performance and growth while coaching and developing associates. Ability to apply change management principles to implement strategy and ensure engagement and support through proper documentation, communication, and partnerships. Understanding of the customer lifecycle and customer experience; able to oversee and leverage customer insights to guide process improvement. Strong presentation, facilitation, and communication skills; ability to engage and influence stakeholders at all levels. Present a professional appearance and wear personal protective equipment. Ability to work at a physical retail location within the region and travel up to 50%. #LI-RECRUITERTAG

Warehouse Order Selector | 2nd Shift | 4pm Start Time | $21.47/hr As a Order Selector you will play a crucial role in our operations by accurately and efficiently selecting products for our customers. You will work in a fast-paced warehouse environment where attention to detail and teamwork are essential. This position offers an opportunity to grow within the company and develop valuable skills in logistics and distribution. About the position: * Accurately pick products based on customer orders. * Ensure all picked items are in good condition and match the order requirements (quantity, quality, etc.). * Safely operate warehouse equipment such as pallet jacks, forklifts, and order pickers. * Maintain a clean and organized work area to ensure a safe and efficient warehouse environment. * Collaborate with team members and supervisors to meet daily production goals and customer demands. * Adhere to company policies and safety procedures at all times. Requirements for Success: * Prior experience in warehouse operation * 1 year experience on a stock picker is preferred, but not required; we provide comprehensive training. * Strong attention to detail and accuracy in fulfilling orders. * Good communication skills and the ability to work effectively in a team environment. * Willingness to work flexible hours and overtime as needed. What's In It For You? * Competitive hourly wage with opportunities for advancement. * Comprehensive benefits package including health insurance, retirement plans, and paid time off. * Ongoing training and development opportunities to enhance your skills and career growth. * Positive and inclusive workplace culture where your contributions are valued. Why Join Us? At Bunzl we believe in investing in our employees and providing them with the tools and support they need to succeed. As an Order Selector, you will be part of a dedicated team focused on delivering exceptional service to our customers. Join us and be part of our mission to provide excellent service while creating a safe, satisfying, and rewarding environment. If you are looking for a challenging and exciting career in warehouse operations, we encourage you to apply for this opportunity. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. People Business Partner Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. This position is supporting our Northwest Territory and must be located in one of the following areas: Seattle, WA; Portland, OR; or Boise, ID A Brief Overview The People Business Partner plays a key role in supporting our regional growth strategy and will lead the implementation of talent management strategies to effectively identify, hire, develop and retain top talent to drive extraordinary performance in their divisions. What you will do Providing strategic partnership with the organization to support overall operational effectiveness and division performance. Providing coaching and support to leaders regarding workforce planning, culture development, organizational policies & procedures and communication of key initiatives. Executes people programs (talent reviews, performance calibrations, merit and incentive awards, engagement surveys/action plans). Serving in a responsive manner to arising associate relations issues and managing conflict in varying situations such as performance coaching or dissatisfied associates; and directing associates to the appropriate resources for support as needed. Assessing and implementing proactive retention strategies. Partnering with leadership to assess leadership capability and ensure development and succession plans are in place to support current and future business requirements. Coaching and facilitation of leadership development programs to build capability; ensuring organizational health by promoting associate engagement. Serves as a change agent, reminding and reinforcing key messages. Participates in the Company's response to union organizing drives. Proactively seeking new ways of doing things to deliver better business results and effectively leading organizational change. Collaborates cross-functionally to ensure compliance with all applicable Federal/State/Local legislative requirements. Maintains confidentiality of financial information, insurance and litigation documents, associate information (e.g., wage information, discipline, health information) and other sensitive and confidential information. Performs other duties as assigned Complies with all policies and standards What you will need Bachelor's Degree in Business Administration or a related field, or equivalent experience preferred required 7-9 years Relevant experience required Experience in Human Resources (Business Partner) in a geographically disbursed retail, manufacturing, or equivalent environment required Ability to travel within the assigned territory (Northwest US) Has passion, high energy, ability to energize others, is hard working and has a high level of integrity. Able to build relationships and connect with others at all levels. Solid business acumen. Well-developed written presentation, organization, and editing skills. Good analytical and problem-solving skills Strong organizational skills and attention to detail, collaboration skills and the ability to contribute within a team setting Strong interpersonal and communication skills. Ability to multi-task effectively in a fast-paced environment. Pro-active and solutions oriented. Builds trust; connects with people; likeable, high confidence, low ego, coachable. Demonstrated ability to influence and achieve results through others. Self-motivated with outstanding planning, prioritization, and time-management skills What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at ************************* #LI-LS1 #LI-REMOTE Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Base Pay Range Min - Max (in $USD): $116,270.00 - $180,130.00 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --

Technical Support Agent - Call Center Employment Type: Full-Time | Non-Exempt Pay: $22 per hour Schedule: Monday to Friday; multiple set schedules available between 8am and 8pm EST Position Summary The Call Center Automotive Technical Support Agent provides expert post-purchase assistance to customers with questions about automotive parts, product installation, and troubleshooting. This role is critical in ensuring customer satisfaction and reducing returns by helping customers identify installation or compatibility issues before replacement or refund. The agent serves as a knowledgeable resource who can guide customers through proper installation steps, confirm part fitment, and resolve technical concerns efficiently and professionally. The ideal candidate will have a strong understanding of automotive parts, particularly for classic and modern Mustangs, and will be responsible for assisting customers in our showroom, handling inquiries, and processing orders both in-person and over the phone. In addition, this role includes supporting our call center, managing work tickets, and handling live chat interactions to ensure exceptional customer experience. Key Responsibilities Respond to inbound customer inquiries regarding purchased automotive parts, including product specifications, installation procedures, and troubleshooting. Assist customers in diagnosing installation issues and provide guidance to ensure correct installation/part usage. Review and evaluate complex return requests to determine if the issue can be resolved without a return (e.g., incorrect installation or misunderstanding of part functionality). Document all customer interactions, technical findings, and resolutions accurately within the CRM system. Collaborate with warehouse, quality, and product teams to report recurring issues, part defects, or installation feedback. Provide product feedback and assist in identifying trends that may indicate product or instruction improvements. Maintain up-to-date knowledge of automotive parts, installation best practices, and catalog systems. Support return authorization processes and ensure all steps align with company policy. Strive to achieve and exceed call center performance metrics, including resolution rate, customer satisfaction, and reduced return volume. Answer customer questions regarding product specifications, availability, and compatibility. Process orders, returns, and exchanges efficiently and accurately at the parts counter. Handle incoming phone calls for the call center, providing expert advice and resolving customer inquiries. Manage work tickets by tracking, updating, and closing them promptly. Engage with customers via live chat to provide real-time support and answer questions. Collaborate with other team members to ensure smooth operations and high customer satisfaction. Stay up to date on product knowledge, new releases, and industry trends. Required Qualifications High school diploma or GED; additional education in automotive technology or a related field is a plus. Minimum of 1 year experience in an automotive retail environment preferred Proficient in Microsoft Office programs. Basic computer skills, including familiarity with inventory management systems and online ordering platforms. Knowledge of automotive part identification, fitment, and installation processes required. Strong knowledge of automotive parts, particularly those related to classic and modern Mustangs. Experience handling customer escalations or return issues preferred. Excellent customer service skills with a focus on delivering a positive shopping experience. Ability to multitask and manage time effectively in a fast-paced environment. Strong communication skills, both verbal and written. Experience with handling phone calls, work tickets, and live chat in a customer service setting. Benefits Hourly Rate: $22.00 per hour, commensurate with experience Paid Time Off Medical, Dental, & Vision Insurance (affordable options) Health Savings Account with company contribution Life & Short-Term Disability Insurance 401(k) Plan with 4% company match and profit sharing Company Paid Holidays Employee Assistance Program Casual dress Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

Associate Category Specialist Department: Merchandising FLSA Status: Non-Exempt Pay Range: $17.00 - $18.00 per hour, commensurate with experience Schedule: Full-time - Monday through Friday - Day Shift Location: Harrisburg, PA or Las Vegas, NV (must be onsite for training period) Position Summary The Associate Category Specialist is responsible for conducting research to identify and add new products within an assigned category. This role works closely with the Director of Merchandising and Senior Category Specialists to support product development, pricing analysis, and vendor relationships. The ideal candidate will be detail-oriented, tech-savvy, and excited about the automotive industry. This position requires a solid understanding of how vehicles work, as well as basic automotive parts knowledge. The ability to distinguish between vehicle systems and components, and understand their compatibility and applications, is essential for success in this role. Key Responsibilities Work with other members of the team to identify new products and lines Add new products to the inventory and update ERP system with accurate product information Provide Copywriting and Photography teams with relevant product data and images Research and recommend cross-sells and related parts for products in your category Communicate with vendors to gather additional product details and media Track vendor product updates and industry trends Identify and resolve website errors, fitment issues, and product information gaps Coordinate product photo corrections and application updates Qualifications High school diploma or equivalent required; some college preferred 1-2 years of related experience preferred Strong attention to detail and organizational skills Familiarity with Microsoft Word, Excel, and Outlook Ability to analyze data and identify trends Strong communication and problem-solving skills A passion for the automotive industry is highly desired Working knowledge of automotive systems and components such as suspension, drivetrain, and engine parts Ability to interpret fitment and compatibility data for various makes and models Benefits Hourly Rate: $17.00 - $18.00 per hour, based on experience Bonus Program eligibility after 6 months Remote Work Available after Training Period Paid Time Off and Company Paid Holidays Medical, Dental, and Vision Insurance (affordable options) Health Savings Account with company contribution Life and Short-Term Disability Insurance 401(k) with 4% company match and profit sharing Employee Assistance Program Casual dress code Who We Are Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity Employer CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.