How to hire a claim inspector

How to hire a claim inspector, step by step

Here's a step-by-step claim inspector hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a claim inspector job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new claim inspector
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the claim inspector you need to hire. Certain claim inspector roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect claim inspector also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents claim inspector salaries for various positions.

   Type of Claim Inspector	Description	Hourly rate
   Claim Inspector	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more	$14-26
   Property Adjuster	Typically working for insurance companies, a property adjuster specializes in inspecting property damages to assess and determine a company's financial obligations. Their responsibilities revolve around reaching out to clients through calls and correspondence, arranging appointments, gathering and verifying data, and traveling to different locations to meet with clients... Show more	$18-36
   Adjuster	An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud... Show more	$16-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Insurance Claims

   Responsibilities:

   • Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
   • Review and process claims/encounters base upon eligibility, benefits, authorizations and contractual agreements between the HMO and providers.
   • Prepare facility specific HIPAA authorizations for release of records.

3. Make a budget

   Including a salary range in your claim inspector job description is one of the best ways to attract top talent. A claim inspector can vary based on:

   • Location. For example, claim inspectors' average salary in mississippi is 33% less than in alaska.
   • Seniority. Entry-level claim inspectors 45% less than senior-level claim inspectors.
   • Certifications. A claim inspector with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a claim inspector's salary.

   Average claim inspector salary

   $41,776yearly

   $20.08 hourly rate

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   Entry-level claim inspector salary

   $31,000 yearly salary

   Updated December 26, 2025

4. Writing a claim inspector job description

   A good claim inspector job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a claim inspector job description:

   Claim inspector job description example

   Hours: 2:30 pm - 11 pm Monday - Friday
   
   Are you a values-driven individual? Do you have the determination to provide legendary customer service ? Do you thrive in a fast-paced environment? Are you ready for a challenge ?
   
   Showdown Displays manufactures and supplies event, display and promotional products to the Advertising Specialty and the Promotional Products industry. We also have received recognition for exceptional growth, innovative products, company culture and legendary customer service. We invite you to view some of our products at: www.showdowndisplays.com.
   
   We actively live out our core values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity . For prospective team members who possess these values, are passionate about what they do and want to truly make a difference, joining our company can be a life-changing opportunity.
   
   We are in need of a Claims Inspector to join our Quality team! In this role, you will be responsible for inspecting current and return orders identifying defects, resolving issues and verifying proper fit and function. This is a great opportunity to join a growing organization that strongly stands behind their Core Values.
   
   What you will be responsible for :
   
   

   • Responsible for the inspection of claims orders to insure they meet product and customer requirements prior to shipping
   • Research reasons for claims to ensure the issues have been resolved
   • Understand internal production process
   • Set up products before daily shipments are made
   • Inspect pre-production samples prior to shipment to a customer
   • Inspect marketing samples
   • Work closely with Product Management, Operations, and Resolutions staff
   • Take photos of products as required
   • Track customer satisfaction of claims
   • Provide input on policy and procedures for the claims process
   • Process inbound product returns
   • Update individuals on status of daily claims via phone, email, Teams meetings
   • Record information regarding claims
   • All other duties as assigned by supervisor
   • Position will be located in Ramsey

   
   
   What will you bring to the table (Skills/Experience Required):
   
   

   • High School diploma or GED
   • Associates Degree preferred
   • Strong understanding of graphics design, printing processes and manufacturing processes gained from 2 years of experience
   • Strong knowledge of the company's product line required
   • Proficient with databases i.e. Navision experience with the ability to navigate through orders and claims a plus
   • Strong organizational skills
   • Strong interpersonal skills
   • Quick decision-making skills
   • Ability to work independently
   • Ability to multi-task
   • Ability to lift 50 lbs.

   
   
   Physical Demands and Work Environment
   
   The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to stand for long periods of time; talk or hear; perform fine motor, hand and finger skills while inspecting various products. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in a production environment with a moderate to loud noise level.
   
   The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
   
   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   
   What will you enjoy from working with us?
   
   

   • Recognition for your hard work and achievements!
   • Opportunity for new challenges! We are growing!
   • Competitive pay and benefits including 401k and company match!
   • Paid training.
   • Fun work environment built on six Core Values ~ Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity. This is not just a poster on the wall!
   • Great employee referral program! Refer someone and earn cash! How legendary is that?
   • Strong leadership team!
   • An organization that gives back - we strongly support Common Hope.
   • An organization that you will be proud to work for!

   
   
   If you can demonstrate your extraordinary successes in the areas above, then we would love to hear from you! Please gather your resume, along with a summary of your successes referencing the questions above and apply at www.showdowndisplays.com.
   
   Offers are contingent upon passing all background checks, criminal check and professional reference checks.
   
   COVID-19 Precautions
   
   We take our employees' health and safety seriously. Both MN OSHA and the Anoka County of Health have reviewed and approved our COVID-19 Response Plan and its execution.
   
   Diversity creates a healthier atmosphere: Showdown Displays is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

   Copy this example

   

5. Post your job

   There are a few common ways to find claim inspectors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your claim inspector job on Zippia to find and recruit claim inspector candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit claim inspectors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new claim inspector

   Once you've decided on a perfect claim inspector candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new claim inspector. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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