Commercial General Liability (CGL) Claims Examiner
Claim processor job in Hartford, CT
Grow Your Career with a Leading Property & Casualty Insurer
Join a nationally recognized insurance provider known for its commitment to customers, communities, and employees. With a strong reputation in the market, this company delivers specialized products and fosters a collaborative, mission-driven culture.
Why Join?
Named a “Top Workplace” with an A+ rating
Team-oriented, inclusive environment
Competitive compensation and full benefits package
What You'll Be Doing:
As a General Liability Claims Examiner, you'll be responsible for overseeing a diverse portfolio of liability claims from start to finish. This includes everything from initial review and investigation through final resolution. You'll work closely with third-party vendors and legal teams, apply sound judgment throughout the process, and support organization's best practices while staying aligned with regulatory standards.
What We're Looking For:
Bachelor's degree or equivalent experience
3+ years of liability claims handling experience (5+ preferred)
All-lines property/casualty adjuster license
Strong analytical, negotiation, and communication skills
AIC designation and experience with Habitational housing or auto claims are a plus
What You'll Receive:
Competitive salary
Annual merit increases and profit sharing
Full health benefits (medical, dental, vision, life, AD&D, disability)
401(k) with strong employer match
Flexible schedule and wellness programs
Tuition reimbursement and student loan repayment assistance
On-site wellness center
Ready to Make an Impact?
We're actively scheduling interviews-Click ‘APPLY NOW'
Senior Claims Compliance Analyst
Claim processor job in Connecticut
Job Type: Permanent Build a brilliant future with Hiscox Please note that this position is hybrid and requires work in office a minimum of two (2) days per week. Position can be based at our following hub office locations: * Atlanta, GA * Boston, MA * Chicago, IL
* Manhattan, NY
* Scottsdale, AZ
* West Hartford, CT
The US Claims Compliance and Quality Assurance team at Hiscox is a growing group of professionals with operational and technical experience. The team serves as a claims technical resource, as well as provides assistance and expertise across Hiscox by identifying and promoting claims best practices and facilitating required improvements. We foster consistency, calibration, and continuous improvement in the handling of Hiscox claims. Our team is quite diverse, and you will be able to demonstrate that you can flex your work and delivery style to accommodate different stakeholders.
You'll play a critical role in safeguarding our organization from regulatory risk. This is a high-impact role suited for an experienced insurance claims compliance professional or attorney, with deep knowledge of insurance claims regulations, processes, and technology. This role is ideal for someone who can translate risk into actionable strategy and build sustainable compliance practices as Hiscox USA grows.
Key Responsibilities
* Manage and maintain 50-state claims database
* Monitor legislation, DOI bulletins, court reporters/decisions, and statutory changes; manage backlog and implement targeted compliance training
* Develop and own controls related to Medicare, OFAC, Child Support Lien Network, and other federal protocols
* Partner with Claims Technical, US Legal, and IT to design controls and workflows aligned with regulatory requirements
* Lead US Claims response to regulatory inquiries and complaints
* Deliver training and legal support to internal teams and vendors
* Develop audit programs and dashboards to monitor compliance effectiveness
* Oversee/support technology-related compliance integrations
* Provide executive reporting, trends analysis, and regulatory insights
Qualifications
* 10+ years of experience in claims compliance, insurance regulation, or legal operations
* J.D. highly desired
* Degree in law, risk management, or a related field; required
* Advanced insurance compliance certifications a plus (CPCU, CIPP, CAMS, CRCM, or similar) Scrum/PMP a plus but not required
* Deep understanding of claims handling regulations, Medicare protocols, and market conduct standards
* Experience with multiple lines of business in a 50-state claims environment
* Knowledge of Medicare Secondary Payer requirements and Section 111 reporting
* Strong research and policy writing skills
* Excellent collaboration, project management, and problem-solving skills
* Experience with regulatory audit preparation and response
Compensation: $90,000-$140,000 based on experience
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
About Hiscox USA
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of several major cities - New York, Atlanta, Chicago, West Hartford, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
What We Offer:
* 401(k) with competitive company matching
* Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
* Company paid group term life, short- term disability and long-term disability coverage
* 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
* Paid parental leave
* 4-week paid sabbatical after every 5 years of service
* Financial Adoption Assistance and Medical Travel Reimbursement Programs
* Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
* Company paid subscription to Headspace to support employees' mental health and wellbeing
* 2024 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
* Dynamic, creative and values-driven culture
* Modern and open office spaces, complimentary drinks
* Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance).
#LI-AJ1
Work with amazing people and be part of a unique culture
Auto-ApplyClaims Examiner (General Liability)
Claim processor job in Cheshire, CT
The Claims Examiner is responsible for liability claims in the areas of: investigation, evaluation, reserving, negotiation and resolution of the companies' claims in multiple jurisdictions.
The position is required to follow established claims management standards and exercise solid judgment when solving business problems; using critical thinking and decision-making skills and judgment within their assigned authority levels. The Claims Examiner continually explores ways to apply claim's best practices to business challenges.
Essential Functions
• Timely and effectively investigate and evaluate claims while managing outside adjusters and legal counsel
• Clearly and succinctly document files and prepare reports in timely manner
• Directs settlement activity using investigative and problem-solving skills in direct negotiations
• Handle all assigned cases efficiently and cost-effectively through conclusion
• Analyze and recommend appropriate reserves; periodically reviewing and adjusting these reserves based on the assessment of probable liability, financial responsibility and exposure
• Thoroughly review, analyze and interpret coverage in accordance with applicable policies
• Level of authority and complexity of decision making established by departmental management team
• Create and manage positive working relationships with internal and external business partners
Knowledge, Skills, Abilities:
• Presents a positive and professional image of the companies
• Knowledge and commitment to company mission, vision and organizational values
• Ability to quickly assimilate and practically utilize new information
• Possess written and verbal communications skills required to review, understand, interpret and convey data including medical records and legal documents, and coverage interpretation
• Strong customer service skills including interacting with internal and external customers
• Team player; works effectively as part of a team
Job Requirements
Required:
• Bachelor's degree in Business Management, Insurance, or related field; or equivalent work experience
• 3+ years of progressive liability claims handling experience
• All lines property/casualty adjuster's license
• Ability to analyze and interpret coverage at a level commensurate with complexity of assigned claims
• Prepare and communicate written status reports, for policyholders, management and business partners, including treaty and facultative reinsurers, agents and brokers
• Understands current relevant case law and statutory law in multiple jurisdictions
• Ability to implement compliance processes and procedures to ensure consistent, efficient and effective compliance with all federal, state, local and filed requirements
• Review invoices, estimates, and other documents to ensure accuracy and legitimacy prior to payment
• Knowledge of insurance operations
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
• Five years of progressive liability claims handling experience
• AIC designation
• Auto claims handling experience
• Knows the Public and Affordable Housing business
Work environment & Physical Demands
• Inside climate-controlled office building
• Prolonged sitting and using a PC
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Department Overview
The HAI Group Claims Department provides expertise and guidance to HAI Group members and insureds. We partner with our constituents to solve complex problems and facilitate favorable solutions. The team has deep subject matter expertise on the claims process and its financial impact to the insurance business and our insureds' business. Our goal is to achieve excellence using conceptual and critical thinking to serve the customer and add value to the partnership. We collaborate with our members and insureds to make the most appropriate business decisions that assure timely, fair and favorable resolution of claims. The team works closely with all other departments within HAI Group's insurance operation to coordinate a high level of service to our members and insureds.
Company Overview
HAI Group , is the nation's leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group was recognized as a Top Workplace in 2020, 2021, 2022, 2023 and 2024.
Cultural Objective
HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers' expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
HAI Group Benefits and Perks
• Bonus program eligibility
• Annual merit program
• Outstanding 401(k) program and non-elective contribution
• Flexible work schedules
• Generous paid time off, paid volunteer days and paid holidays
• Medical, vision and dental Insurance
• Company paid life, AD&D, short-term disability, and long-term disability coverage
• HSA, FSA and dependent care options
• On-Site wellness: Full gym and locker rooms, wellness initiatives, outdoor basketball and tennis court, picnic pavilion area
• Tuition reimbursement and loan repayment
• Professional development
• Community outreach
HAI Group is an Equal Opportunity Employer.
HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
Auto-ApplyInsurance Claims Specialist
Claim processor job in Hartford, CT
Trumbull Services, which is part of EXL Service (NASDAQ: EXLS), is a global end-to-end Insurance Administration provider with Life, Annuity, Health, and Property & Casualty operations. (While not an insurer itself, EXL works on behalf of insurance companies across the globe.) EXL was incorporated in 1999 and has since grown to be one of the leading insurance service provider companies with its 32,000 employees across US, India, The Philippines, Malaysia, Czech Republic, Romania and Bulgaria. We are looking for ambitious and smart individuals to join one of our teams in San Antonio, TX / Hartford, CT / Remote.
Insurance Claims Specialist
Are you looking for an entry level opportunity to join a rapidly growing organization and are passionate about building a career in the insurance industry? EXL has an excellent entry level opportunity as Insurance Claims Specialist. You will part of a team of diverse professionals focused on working together to meet the business needs of the clients we serve. As an Insurance Claims Specialist, you will help resolve problems using technology to manage claims information.
At EXL, collaboration and team work is essential to our success and is incorporated into all that we do. So is our technology. We understand that training is important and provide the necessary training withn emphasis on enhancing skills needed to provide exceptional care to our customers. This training provides the launching pad to take your career to new heights! Here at EXL, you have the opportunity to drive your career based on your performance.
Responsibilities:
* Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
* Review claim files to identify subrogation potential
* Take appropriate steps for the development, pursuit and recovery of claims
* Evaluate facts and evidence, liability, amount of damage and other factors, prior to negotiations with other insurance companies in order to maximize the subrogation recovery and reach agreement on settlements
* Submit files to Arbitration to prevail against adverse party based on liability or damage analysis
* Refer case and scan all documents to outside collection agencies and attorneys when necessary
Qualifications:
* Strong interpersonal, verbal, and written communication skills
* Excellent organizational and time management skills
* Ability to multitask and adapt to change in a fast paced environment
* Accuracy and attention to detail
* Proficient with technology
* College degree preferred
* Insurance experience is a plus but not required
Claims Representative II
Claim processor job in Connecticut
Company Details
Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor's.
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
Company URL: ********************************
Responsibilities
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.Recent internal promotions have created exciting opportunities for Casualty Claim professionals to join our team.
Responsibilites Include:
Investigate, evaluate and resolve commercial casualty claims in accordance with company standards, procedures, and state regulatory requirements. Claims handled may include General Liability bodily injury and property damage, Commercial Automobile bodily injury including Uninsured/Underinsured Motorist claims, pollution and environmental exposures, construction defect, product liability bodily injury and property damage, employment-related practices claims and other types of commercial exposures.
Analyze and interpret commercial policy language in conjunction with specific facts of loss to reach appropriate coverage decisions, and effectively communicate the company's coverage position verbally and in writing.
Compose a variety of other written communications to insureds, claimants, attorneys and agents in a professional and error-free manner.
Conduct detailed, comprehensive claim investigations including on-site scene examinations and in-person witness interviews; attend mediations, depositions and trials, both virtually and in-person.
Evaluate and document damages to ensure accurate and timely reserves; immediately escalate to management cases with significant exposure.
Negotiate effectively and in good faith to achieve fair and accurate claim settlements.
Proactively manage litigated claim files from inception to closure, including collaboration with defense counsel to determine and execute an appropriate plan of action; bring litigated cases to resolution either by negotiated settlement or trial, as appropriate.
Retain experts and vendors to achieve appropriate claim outcomes while remaining mindful of loss adjustment expenses.
Manage assigned workloads effectively to achieve quality and quantity production goals while providing superior customer service.
Effectively present cases in roundtable discussions with peers and members of management at all levels.
Appropriately and clearly document all notes and file activity in a paperless claim system; compose detailed periodic reports including claim summary reports and large loss notifications.
Communicate with other departments regarding developments on specific claim files as well as overall claim trends relevant to Acadia's business.
Maintain a strong relationship and frequent communication with Acadia's agency partners.
Serve as a mentor and technical resource for trainees and less-experienced claim professionals.
Work proficiently with various computer programs including MS Word, Excel, and other applications used in the claim handling process.
Attend internal and external seminars and other training events and provide feedback to peers and/or members of management.
Obtain all required state adjuster licenses and maintain them as needed by complying with continuing education requirements.
Pursuit of industry-related professional designations is encouraged.
Perform other duties as assigned.
Qualifications
Education
Bachelor's degree (B. A.) and minimum of 3-5 years of related experience and/or training; or equivalent combination of education and experience.
Qualifications
Excellent organizational skills, ability to handle multiple tasks and effectively prioritize workload.
Demonstrated depth in negotiation and claims resolution skills.
Strong computer skills and ability to work with multi-faceted systems.
Ability to effectively and independently manage complex workload while exhibiting very sound judgment.
Excellent written and verbal communication skills.
Demonstrated ability to develop and maintain relationships with agents and other departments while exemplifying superior teamwork.
Professional insurance coursework (i.e., AIC, CPCU) or completion of other insurance-related classes is preferred.
Valid driver's license required.
The Company is an equal employment opportunity employer.
Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Base Salary Range: 70k-$90k
• Eligible to participate in annual discretionary bonus
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Not ready to apply? Connect with us for general consideration.
Auto-ApplyClaims Specialist - Rideshare Commercial Claims Injury Adjuster
Claim processor job in Weatogue, CT
The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Responsibilities:
* Manages an inventory of claims to evaluate compensability/liability.
* Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
* Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
* Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
* Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
* Performs other duties as assigned.
QualificationsAbout Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplySr. Claims Analyst, Environmental Casualty
Claim processor job in Farmington, CT
Sr. Claims Analyst, Environmental Casualty - (25000048) Description Location: New York, NY, New Jersey, Farmington, CT, or other Allied World office locations. Job Summary:Investigate, evaluate, and resolve claims asserted against the Company's environmental policies.
Engage in collaborative projects in support of other areas of the company, including underwriting, finance and accounting, actuarial, operations, and technology.
Provide superior service to all customers, whether internal or external.
Job Responsibilities:· Efficiently manage a vigorous load of claims involving a broad spectrum of accounts and coverages.
Promptly analyze coverage, draft accurate and timely coverage positions, and manage litigation by effectively interacting with insureds, brokers, defense counsel, underwriters and other parties as required.
Establish timely and appropriate reserves and regularly report claim developments and trends to claims and underwriting management.
Represent Company in the resolution of claims and participate in legal proceedings, including mediations.
· Work with other areas of the Company including underwriting, finance and accounting, actuarial, operations and technology on projects as requested.
Prepare claim summaries and other reports as necessary for management.
Prepare Executive Claim reports and present on a quarterly basis to senior executives.
· Meet with existing or prospective clients and brokers.
Attend relevant industry conferences/meetings.
Qualifications CompensationThe below annualized base pay range is a broad range based on analysis of similar positions in the market.
The actual base pay for the position may be above or below he listed range and determined by a number of considerations, including but now limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment.
Base salary represents one compensation of Allied World comprehensive total reward package, which may also include annual incentive compensation rewards.
The salary range is flexible and will be determined according to the candidate's experience.
$105,000 - $113,000Qualifications:· Minimum of 2 years' experience handling claims.
· Four-year college degree is required.
Knowledge of claims, legal and coverage issues in all U.
S.
jurisdictions.
Excellent negotiation and communication skills.
Strong technical skills and writing experience.
Proficient with Microsoft Office products, internet research.
Ability to accurately and timely analyze coverage, draft coverage position letters and interact and collaborate with counsel regarding litigation and coverage strategies, negotiate and resolve claims and otherwise act within the scope of delegated authority.
Compliance with multi-state adjuster licensing requirements.
Some travel required.
About FairfaxFairfax is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management.
About Allied WorldAllied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions.
We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001.
We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Our generous benefits package includes Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance.
Allied World is an Equal Opportunity Employer.
All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.
To learn more, visit awac.
com, or follow us on Facebook at facebook.
com/alliedworld and LinkedIn at linkedin.
com/company/allied-world.
Primary Location: US-NY-New YorkOther Locations: US-CT-Farmington, US-NJ-IselinWork Locations: New York 199 Water Street New York 10038Job: ClaimsEmployee Status:RegularJob Type:StandardJob Posting: Oct 31, 2025, 1:02:59 PMMaximum Salary113,000.
00Pay BasisYearly
Auto-ApplyConstruction (GL) Litigated Claims Specialist
Claim processor job in Rocky Hill, CT
127295 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
At Zurich North America, we are seeking a Litigated Claims Specialist to join our high-performing **Commercial General Liability Construction team** . If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.
The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ.
**What You Will Do:**
In this dynamic role, you'll manage and resolve high-exposure, multi-party commercial general liability claims within the construction space. Using your litigation expertise and strategic mindset, you will:
+ Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
+ Partner closely with internal and external counsel, underwriters, and risk professionals.
+ Provide clear, timely communication to customers and stakeholders throughout the claim process.
+ Ensure claims are handled in accordance with regulatory standards and company protocols.
You'll be empowered to own your claims portfolio while contributing to Zurich's commitment to industry leadership and customer trust.
**Basic Qualifications:**
+ Bachelor's Degree and 3+ years of experience in Claims or InsuranceOR
+ Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability ClaimsOR
+ Completion of Zurich Claims Training Program with 2+ years of experience in Claims or InsuranceOR
+ High School Diploma or Equivalent with 5+ years of experience in Commercial General Liability ClaimsAND
+ Must obtain and maintain required adjuster license(s)
+ Knowledge of insurance regulations, markets, and products
+ Proficiency in Microsoft Office
**Preferred Qualifications:**
+ 5+ years of experience handling **Commercial General Liability claims**
+ 5+ years of experience handling Construction claims
+ Work experience working with a carrier
+ Effective verbal and written communication skills
+ Strong analytical, critical thinking, and problem-solving skills
+ Excellent time management, prioritization, and multi-tasking abilities
+ Experience in team collaboration and building cross-functional relationships
+ Proficiency in explaining complex financial and actuarial concepts
+ Ability to assess the scope and exposure of moderately complex claims
+ Expertise in the reserving process for indemnity and expenses
+ Capability to develop and execute negotiation strategies
+ Skill in identifying nuances in customer and business partner interactions
+ Proficiency in presenting claim resolution information to stakeholders
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Parsippany, AM - Addison, AM - Atlanta, AM - Maitland, AM - Rocky Hill
Remote Working: Hybrid
Schedule: Full TimeEmployment Sponsorship Offered: No
EOE Disability / Veterans
Sr. Claims Analyst, Health and Risk Solutions
Claim processor job in Hartford, CT
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.
The opportunity: The Health and Risk Solutions Senior Claims Analyst, Health and Risk Solutions holds the highest technical expertise for a claims unit, including directing the evaluation, investigation, negotiations, and settlement of complex claims and risk. Ensures that all legitimate claims and benefits are paid quickly, keeping the interest of both policy owners and the company in proper balance. Effectively manage relationships (internal and external), new hire training, as well as coach and mentor to the Health and Risk Solutions Claim Analysts and Overpayment Specialist.
How you will contribute:
* Manages the overall claim risk, including the decision to pay/deny a claim, by utilizing contract language to develop and implement comprehensive action plans for complex Stop Loss claims.
* Orchestrates the subtleties in the timing of the implementation of complex claims that require sequencing for multiple actions involving multiple parties.
* Recognizes and monitors evolving medical and RX trends and develops responsive case management techniques.
* In depth grasp of highly complex claim practices and legal precedents, often presented with unique circumstances requiring precedent-setting solutions.
* Works with peers and management in the department to establish policies and institutionalize it (Brighter Way).
* Manages communications with policyholders, administrators, top tier brokers, sales representatives, outside vendors and internal business partners.
* Provides coaching and mentoring, develop learning modules, for less experienced peers to support their technical and professional development.
* Provide training to new hires on all aspects of reimbursing claims accurately for our clients.
* Manages monthly accommodations advance payments claims
* Keeps current with industry practices and contributes to evolving claims management techniques.
* Considered a leader/expert within the department.
* Uses time management skills to manage an assigned block of claims and maintain a client turnaround time without sacrificing service and supporting the appropriate decision.
* Participates in field visits and settlement discussions.
What you will bring with you:
* Ability to work with a diverse range of people
* Seven (7) plus years of experience handling complex claims, preferably in Stop Loss.
* In depth grasp of highly complex claim practices and legal precedents.
* Requires considerable judgment and initiative and makes recommendations, which may have influence on company operations.
* Requires a deep understanding of state and federal healthcare legislation and laws as they apply to claims practice, and detailed knowledge of most claims practices and accounting.
* Subject matter expert in the industry and has presented to peers or has sat on panels in industry meetings.
* Established network of peers within the industry with which to share ideas and new claim management techniques/processes.
* Communicates effectively, negotiates conflict and influences others to take actions not always consistent with their initial objectives.
* Ability to execute complex written correspondence in a manner that meets guidelines and yet is understood by the recipient.
* Works under consultative direction.
* Consistently thinks creatively in developing action plans and arriving at resolutions, sometimes using very specialized resources or claims management techniques
Salary:
$68,200-$102,300
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Health & Dental
Posting End Date:
16/11/2025
Auto-ApplyAuto Bodily Injury Claim Representative
Claim processor job in Hartford, CT
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$67,000.00 - $110,600.00
Target Openings
2
What Is the Opportunity?
Potential for signing bonus of up to $2,500.
This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
What Will You Do?
* Customer Contacts/Experience:
* Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions.
* Coverage Analysis :
* Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel.
* Investigation/Evaluation:
* Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines.
* Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.
* Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.
* Reserving:
* Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner.
* Negotiation/Resolution:
* Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants.
* Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
* Insurance License:
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's Degree preferred.
* 2 years bodily injury liability claim handling experience preferred.
* General knowledge and skill in claims handling and litigation.
* Basic working level knowledge and skill in various business line products.
* Demonstrated ownership attitude and customer centric response to all assigned tasks
* Demonstrated good organizational skills with the ability to prioritize and work independently
* Attention to detail ensuring accuracy
* Keyboard skills and Windows proficiency, including Excel and Word - Intermediate
* Verbal and written communication skills - Intermediate
* Analytical Thinking- Intermediate
* Judgment/Decision Making- Intermediate
* Negotiation- Intermediate
* Insurance Contract Knowledge- Intermediate
* Principles of Investigation- Intermediate
* Value Determination- Intermediate
* Settlement Techniques- Intermediate
* Medical Knowledge- Intermediate
What is a Must Have?
* High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Long Term Disability Claims Specialist I 1 26 26 NY NC CT
Claim processor job in Bloomfield, CT
At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The LTD Claims Specialist I evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the LTD Claims Specialist is required to exercise critical thinking skills, exemplary customer service skills as well as effective inventory management skills with oversight and expected progression to a LTD Claims Specialist II role.
Job Location: Virtual, but must be commutable to the following offices:
* Oriskany, NY
* Bloomfield, CT
* Cary, NC
Employees are required to come into the office for 2 weeks after initial training. After training, employees are to report to the office 1x a month.
Key Responsibilities:
* Virtual roles predominately work from a home office with periodic visits to the assigned office as needed for team events, meetings, training, business continuity, etc.
* Effectively manages some level of oversight an assigned caseload which consists of pending, ongoing/active reviews. The LTD CS will be evaluated for increases in their authority levels as they become more experienced in their decision-making and demonstrate consistency in meeting all key performance indicators
* Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations.
* Develop actions plans and identify return to work potential
* Provides frequent, proactive verbal communication with our claimants and/or their representatives demonstrating empathy and active listening while providing clear updates, direction and explanations regarding the claim process, benefits and other pertinent plan provisions. These calls are used to gather essential details regarding medical condition(s) and treatment, occupational demands, financial information and any other information that may be pertinent to the evaluation of the claim. Once telephone calls are completed, you will be required to document the conversation within the claim file in a timely manner utilizing the appropriate level of detail and professional writing skills
* Interacts and communicates effectively with claimants, customers, attorneys, brokers, and family members during claim evaluations
* Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available
* Collaborates with both external and internal resources, such as physicians, attorneys, clinical/vocational consultants as needed to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
* Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed
* Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
Essential Business Experience and Technical Skills:
Required:
* New hires should live a commutable distance from the site the role is posted in
* High School Diploma
* Minimum 2 years of experience in external customer service or related experience
* Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
* Creative problem-solving abilities and the ability to think outside the box
* Excellent interpersonal and communication skills in both verbal and written form
* Excellent customer service skills proven through internal and external customer interactions
* Organizational and time management skills
Preferred:
* Bachelor's degree
Business Category
Operations - Claims
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $41,600 - $53,800. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 - $53,800
New England Claims Specialist
Claim processor job in East Hartford, CT
The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel.
This role can be performed as hybrid or remote.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
* Receives claims, confirms policy coverage and acknowledgment of the claim
* Determines validity and compensability of the claim
* Establishes reserves and authorizes payments within reserving authority limits
* Manages non-complex and non-problematic medical only claims and minor lost-time workers' compensation claims under close supervision
* Communicates claim status with the customer, claimant and client
* Adheres to client and carrier guidelines and participates in claims review as needed
* Assists other claims professionals with more complex or problematic claims as necessary
* Additional projects and duties as assigned
KNOWLEDGE & SKILLS:
* Excellent written and verbal communication skills
* Ability to learn rapidly to develop knowledge and understanding of claims practice
* Ability to identify, analyze and solve problems
* Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
* Strong interpersonal, time management and organizational skills
* Ability to meet or exceed performance competencies
* Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
* Bachelor's degree or a combination of education and related experience
* Minimum of 1 year of industry experience and claims management preferred
* State Certification as an Experienced Examiner
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $51,807 - $83,551
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid
Auto Bodily Injury Claim Representative - Hartford, CT
Claim processor job in Hartford, CT
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$65,300.00 - $107,600.00
Target Openings
2
What Is the Opportunity?
Potential for signing bonus of up to $2,500.
This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
What Will You Do?
Customer Contacts/Experience:
Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions.
Coverage Analysis :
Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel.
Investigation/Evaluation:
Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines.
Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.
Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.
Reserving:
Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner.
Negotiation/Resolution:
Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants.
Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Insurance License:
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
Perform other duties as assigned.
Additional Qualifications/Responsibilities
What Will Our Ideal Candidate Have?
Bachelor's Degree preferred.
2 years bodily injury liability claim handling experience preferred.
General knowledge and skill in claims handling and litigation.
Basic working level knowledge and skill in various business line products.
Demonstrated ownership attitude and customer centric response to all assigned tasks
Demonstrated good organizational skills with the ability to prioritize and work independently
Attention to detail ensuring accuracy
Keyboard skills and Windows proficiency, including Excel and Word - Intermediate
Verbal and written communication skills - Intermediate
Analytical Thinking- Intermediate
Judgment/Decision Making- Intermediate
Negotiation- Intermediate
Insurance Contract Knowledge- Intermediate
Principles of Investigation- Intermediate
Value Determination- Intermediate
Settlement Techniques- Intermediate
Medical Knowledge- Intermediate
What is a Must Have?
High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required.
Insurance Claims Specialist
Claim processor job in Orange, CT
Lingo Staffing is looking to hire an experienced Accident Insurance Claims Specialist for a construction supply company located in Wallingford, CT! Hours: Onsite, Monday-Friday 8am-5pm Pay: Starting at 25$+ /hour depending on experience
This individual will be responsible for reviewing, processing, and resolving accident/injury-related insurance claims in a timely, accurate, and compliant manner. The ideal candidate will have a strong understanding of insurance policies, claim procedures, and applicable state regulations, as well as excellent communication and analytical skills.
The responsibilities of the Accident Insurance Claims Specialist are:
Review and analyze accident and injury claims to determine coverage, liability, and appropriate compensation.
Investigate claims by gathering statements, police reports, medical records, and supporting documentation.
Communicate with policyholders, medical providers, attorneys, and adjusters to ensure claims are handled efficiently.
Evaluate medical bills and other claim-related expenses for accuracy and policy compliance.
Prepare claim determinations, settlement recommendations, and documentation for final approval.
Maintain accurate and detailed records within the company's claims management system.
Ensure compliance with state and federal insurance regulations and company policies.
Provide updates and reports to management regarding claim status and trends.
Collaborate with internal departments such as Risk Management and Legal as needed.
Participate in continuous improvement efforts to streamline the claims process.
The requirements of the Accident Insurance Claims Specialist are:
2+ years of experience in accident, workers' compensation, or personal injury claims.
Strong knowledge of insurance terminology, coverage interpretation, and claim resolution procedures.
Excellent communication and customer service skills.
Strong attention to detail and organizational skills.
Proficient in Microsoft Office
Ability to handle confidential information and manage multiple priorities in a fast-paced environment.
Preferred skills of the Accident Insurance Claims Specialist are:
Experience working with self-insured employers or third-party administrators (TPAs).
Familiarity with OSHA reporting and compliance.
Background in construction, or manufacturing environments is a plus.
#LSCTJOBS
Claims Examiner, Commercial General Liability
Claim processor job in Hartford, CT
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.
Responsibilities
* Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
* Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
* Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
* Maintain contact with any/all associated claims carrier(s)' claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
* Investigate claims and review the insureds' materials, pleadings, and other relevant documents
* Identify and review each jurisdiction's applicable statutes, rules, and case law
* Review litigation materials including depositions and expert's reports
* Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
* Retain counsel when necessary and direct counsel in accordance with resolution strategy
* Analyze coverage, liability and damages for purposes of assessing and recommending reserves
* Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
* Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
* Negotiate resolution of claims
* Select and utilize structure brokers
* Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims
Experience & Required Skills
* Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
* Strong time management and organizational skills
* Demonstrated ability to take part in active strategic discussions
* Demonstrated ability to work well independently and in a team environment
* Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
* Willing and able to travel 10%
Education
* Bachelor's degree or 6 years of commercial Claims experience in lieu of degree
* Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
* Proper & active adjuster licensing in all applicable states
#LI-SW1
#LI-HYBRID
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$85,000 - $115,000
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
December 31, 2025
14400 Arch Insurance Group Inc.
Auto-ApplyComplex Claims Specialist, Managed Care, E&O, D&O
Claim processor job in Weatogue, CT
Liberty Mutual has an immediate opening for a Complex Claims Specialist with Managed Care, Errors & Omissions (E&O) and Directors & Officers (D&O) Professional Liability claims experience. The Complex Claims Specialist, with minimal supervision, handles a book of specialty lines claims under E&O and D&O policies issued to health plans and other Managed Care Organizations throughout the entire claim's life cycle. In this role, you will be responsible for conducting investigations, evaluating coverage, setting adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.
*This position may have an in-office requirement and other travel needs depending on candidate location. If you reside within 50 miles of one of the following offices, you will be required to go to the office twice a month: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; Westborough, MA; or Weatogue, CT. Please note this policy is subject to change.
Responsibilities
Analyzes, investigates and evaluates the loss to determine coverage and claim disposition.
Utilizes proprietary claims management system to document claims and to diary future events or follow up.
Issue detailed coverage position letters for all new claims within prescribed time frames.
Within prescribed settlement authority, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level.
Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting.
Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment.
Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, as well as negotiation discussions within limit of settlement authority.
Participates in the claims audit process.
Provides claims marketing services by meeting with brokers and insureds.
As required, maintains insurance adjuster licenses
Qualifications
Bachelors' and/or advanced degree
7 + years claims/legal experience, with at least 2 years within a technical specialty preferred (Managed Care, Errors & Omissions and Directors & Officers)
Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge
Functional knowledge of law and insurance regulations in various jurisdictions
Demonstrated advanced verbal and written communications skills
Demonstrated advanced analytical, decision making and negotiation skills
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyComplex Claims Specialist-MPL
Claim processor job in Connecticut
Job Type: Permanent Build a brilliant future with Hiscox Individual contributor role responsible for the handling of Miscellaneous Professional Liability claims for the organization from inception to resolution. This involves the negotiation and settlement of Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and internal business partners (e.g., outside experts and/or or legal counsel; underwriting) as required.
Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.
Please note that this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations:
* Manhattan, NY
* West Hartford, CT
* Atlanta, GA
* Chicago, IL
The Role:
The Complex Claims Specialist is a high-level adjuster role that adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
* Adjusts and resolves complex to severe claims that includes all phases of litigation
* With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
* Reviews and analyses claim documentation and legal filings
* Drives litigation best practices to lead defense strategy on litigated files
* Mentors Claim Examiners
* Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
* Identifies emerging exposures and claims trends
* Identifies suspected fraudulent claims and tracks with special investigations unit
* Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
* Develops content and conducts training for claims team and underwriters as requested
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
Requirements:
* 8+ years of claims handling experience or 7-8 years litigation experience. (A JD from an ABA accredited law school may be considered as a supplement to claims handling experience.)
* Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
* Advanced knowledge of coverage within the team's specialty or focus
* Advanced knowledge of litigation process and negotiation skills
* Experience in mentoring and training other claims examiners
* Excellent verbal and written communication skills
* Advanced analytical skills
* B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered
Ability to act a subject matter expert within team Demonstrated ability to work with minimal oversight Experience attending and leading mediations, arbitrations and trials Demonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects Demonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys and brokers Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation Commitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars.
What Hiscox USA offers
* 401(k) with competitive company matching
* Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
* Company paid group term life, short- term disability and long-term disability coverage
* 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
* Paid parental leave
* 4-week paid sabbatical after every 5 years of service
* Financial Adoption Assistance and Medical Travel Reimbursement Programs
* Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
* Company paid subscription to Headspace to support employees' mental health and wellbeing
* 2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
* Dynamic, creative and values-driven culture
* Modern and open office spaces, complimentary drinks
* Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox US
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
Salary range $100,000 - $155,000
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Work with amazing people and be part of a unique culture
Auto-ApplySr. Claims Analyst, Health and Risk Solutions
Claim processor job in Hartford, CT
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.
The opportunity: The Health and Risk Solutions Senior Claims Analyst, Health and Risk Solutions holds the highest technical expertise for a claims unit, including directing the evaluation, investigation, negotiations, and settlement of complex claims and risk. Ensures that all legitimate claims and benefits are paid quickly, keeping the interest of both policy owners and the company in proper balance. Effectively manage relationships (internal and external), new hire training, as well as coach and mentor to the Health and Risk Solutions Claim Analysts and Overpayment Specialist.
How you will contribute:
Manages the overall claim risk, including the decision to pay/deny a claim, by utilizing contract language to develop and implement comprehensive action plans for complex Stop Loss claims.
Orchestrates the subtleties in the timing of the implementation of complex claims that require sequencing for multiple actions involving multiple parties.
Recognizes and monitors evolving medical and RX trends and develops responsive case management techniques.
In depth grasp of highly complex claim practices and legal precedents, often presented with unique circumstances requiring precedent-setting solutions.
Works with peers and management in the department to establish policies and institutionalize it (Brighter Way).
Manages communications with policyholders, administrators, top tier brokers, sales representatives, outside vendors and internal business partners.
Provides coaching and mentoring, develop learning modules, for less experienced peers to support their technical and professional development.
Provide training to new hires on all aspects of reimbursing claims accurately for our clients.
Manages monthly accommodations advance payments claims
Keeps current with industry practices and contributes to evolving claims management techniques.
Considered a leader/expert within the department.
Uses time management skills to manage an assigned block of claims and maintain a client turnaround time without sacrificing service and supporting the appropriate decision.
Participates in field visits and settlement discussions.
What you will bring with you:
Ability to work with a diverse range of people
Seven (7) plus years of experience handling complex claims, preferably in Stop Loss.
In depth grasp of highly complex claim practices and legal precedents.
Requires considerable judgment and initiative and makes recommendations, which may have influence on company operations.
Requires a deep understanding of state and federal healthcare legislation and laws as they apply to claims practice, and detailed knowledge of most claims practices and accounting.
Subject matter expert in the industry and has presented to peers or has sat on panels in industry meetings.
Established network of peers within the industry with which to share ideas and new claim management techniques/processes.
Communicates effectively, negotiates conflict and influences others to take actions not always consistent with their initial objectives.
Ability to execute complex written correspondence in a manner that meets guidelines and yet is understood by the recipient.
Works under consultative direction.
Consistently thinks creatively in developing action plans and arriving at resolutions, sometimes using very specialized resources or claims management techniques
Salary:
$68,200-$102,300
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Health & Dental
Posting End Date:
16/11/2025
Auto-ApplyConstruction Liability Claim Representative
Claim processor job in Hartford, CT
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$67,000.00 - $110,600.00
Target Openings
2
What Is the Opportunity?
The position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims, or first party business property claims of moderate severity, or complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
As of the date of this posting, Travelers anticipates that this posting will remain open until December 13, 2025.
What Will You Do?
* Timely coverage analysis and communications with insured based on application of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel.
* Investigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Takes necessary statements.
* Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, Salvage and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.
* Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
* Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves.
* Utilizes evaluation documentation tools in accordance with department guidelines.
* Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority.
* Negotiates disposition of claims with insureds and claimants or their representatives.
* Recognizes and implements alternate means of resolution.
* Maintains claim files, have an effective diary system, and document claim file activities in accordance with established procedures.
* May attend depositions, and any other legal proceedings, as needed.
* Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
* Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.
* Appropriately deals with information that is considered personal and confidential.
* Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
* Represents the company as a technical resource, attends legal proceedings as needed, act within established professional guidelines as well as applicable state laws.
* Provides quality customer service and ensures file quality.
* Shares accountability with business partners to achieve and sustain quality results.
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be is required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
* Writes denial letters, Reservation of Rights and other complex correspondence.
* Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
* Meets all quality standards and expectations in accordance with the Knowledge Guides.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's Degree preferred.
* 2 years business experience preferred.
* Demonstrated knowledge and ability in claims handling.
* Advanced level knowledge and skill in claims and litigation.
* Basic working level knowledge and skill in various business line products.
* Strong negotiation and customer service skills.
* Strong verbal and written communication skills.
* Strong keyboard skills and Windows proficiency, including Excel and Word
* Demonstrated good organizational skills with the ability to prioritize and work independently.
* Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively.
* Analytical Thinking- Intermediate
* Judgment/Decision Making- Intermediate
* Communication- Intermediate
* Negotiation- Intermediate
* Insurance Contract Knowledge- Intermediate
* Principles of Investigation- Intermediate
* Value Determination- Intermediate
* Settlement Techniques- Intermediate
* Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively - Intermediate
* Interpersonal and customer service skills - Intermediate
* Organizational and time management skills - Intermediate
* Ability to work independently - Intermediate
What is a Must Have?
* High School Degree or GED required.
* A minimum of one year liability or property claim handling experience required.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Claims Examiner, Commercial General Liability
Claim processor job in Hartford, CT
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial claims for medium severity, general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.
Responsibilities
* Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
* Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
* Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
* Maintain contact with any/all associated claims carrier(s)' claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
* Investigate claims and review the insureds' materials, pleadings, and other relevant documents
* Identify and review each jurisdiction's applicable statutes, rules, and case law
* Review litigation materials including depositions and expert's reports
* Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
* Retain counsel when necessary and direct counsel in accordance with resolution strategy
* Analyze coverage, liability and damages for purposes of assessing and recommending reserves
* Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
* Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
* Negotiate resolution of claims
* Select and utilize structure brokers
* Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims
Experience & Required Skills
* Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
* Strong time management and organizational skills
* Demonstrated ability to take part in active strategic discussions
* Demonstrated ability to work well independently and in a team environment
* Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
* Willing and able to travel 10%
Education
* Bachelor's degree required.
* Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
* Proper & active adjuster licensing in all applicable states
#LI-SW1
#LI-HYBRID
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$85,000 - $115,000
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
December 31, 2025
14400 Arch Insurance Group Inc.
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