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Become A Claim Processor

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Working As A Claim Processor

  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $37,530

    Average Salary

What Does A Claim Processor Do

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Compute bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks give administrative and clerical support in financial settings. Their specific job duties vary by specialty and by setting.

Billing and posting clerks calculate charges, develop bills, and prepare them to be mailed to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to compute fees or charges due. They also contact customers to get or give account information.

Gaming cage workers work in casinos and other gaming establishments. The “cage” in which they work is the central depository for money and gaming chips. Gaming cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions in order to balance books.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They ensure that employees are paid on time and that their paychecks are accurate.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. They handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the purchaser’s specifications.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and keeping records of daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers evaluate customers’ computerized credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers call or write credit departments of business and service establishments to get information about applicants’ credit standing.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to ensure that all questions have been answered. They also notify insurance agents and accounting departments of policy cancellations or changes.

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How To Become A Claim Processor

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.

Advancement

Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Claim Processor jobs

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Claim Processor Career Paths

Claim Processor
Billing Specialist Office Administrator Accounts Payable Clerk
Account Payables Analyst
6 Yearsyrs
Claims Representative Claim Specialist Billing Specialist
Accounts Receivable Manager
6 Yearsyrs
Service Representative Account Executive Office Manager
Administrative Manager
6 Yearsyrs
Accounts Receivable Specialist Legal Assistant Administrative Coordinator
Administrative Supervisor
5 Yearsyrs
Billing Specialist
Billing Manager
7 Yearsyrs
Office Manager Billing Specialist
Billing Supervisor
6 Yearsyrs
Analyst Human Resources Coordinator Business Office Manager
Business Office Director
8 Yearsyrs
Claim Specialist Billing Specialist
Business Office Manager
8 Yearsyrs
Claims Representative Claims Adjuster
Claims Supervisor
7 Yearsyrs
Office Manager Registered Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Accounts Receivable Specialist Credit And Collections Analyst Collections Specialist
Collections Manager
5 Yearsyrs
Service Representative Customer Care Representative
Customer Care Supervisor
5 Yearsyrs
Accounts Payable Clerk Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Specialist Account Manager Sales Manager
Office Manager
5 Yearsyrs
Specialist Operations Manager Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Analyst Business Analyst Senior Consultant
Risk Manager
8 Yearsyrs
Claims Adjuster Claim Specialist Billing Specialist
Senior Billing Specialist
7 Yearsyrs
Account Manager District Manager Loan Officer
Senior Loan Processor
6 Yearsyrs
Account Manager Sales Consultant Senior Sales Representative
Senior Representative
5 Yearsyrs
Case Manager Service Coordinator Service Supervisor
Service Lead
5 Yearsyrs
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Claim Processor Demographics

Gender

Female

76.3%

Male

21.7%

Unknown

2.0%
Ethnicity

White

81.1%

Hispanic or Latino

10.7%

Asian

6.2%

Unknown

1.4%

Black or African American

0.5%
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Languages Spoken

Spanish

67.2%

French

6.9%

Carrier

5.2%

Portuguese

3.8%

German

2.4%

Tagalog

1.9%

Hmong

1.4%

Italian

1.4%

Chinese

1.2%

Armenian

1.0%

Russian

1.0%

Japanese

1.0%

Urdu

1.0%

Vietnamese

0.7%

Mandarin

0.7%

Hindi

0.7%

Bosnian

0.7%

Serbian

0.7%

Croatian

0.7%

Romanian

0.5%
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Claim Processor Education

Schools

University of Phoenix

32.1%

Strayer University

6.2%

Liberty University

6.0%

Ashford University

4.9%

Kaplan University

4.9%

Southern New Hampshire University

4.3%

Indiana Wesleyan University

3.8%

American InterContinental University

3.7%

Middle Tennessee State University

3.4%

Webster University

3.3%

Hudson Valley Community College

3.2%

Temple University

3.0%

Capella University

3.0%

Colorado Technical University

2.9%

Florida State College at Jacksonville

2.9%

Grand Canyon University

2.7%

Ultimate Medical Academy - Clearwater

2.6%

Tennessee State University

2.4%

Community College of Philadelphia

2.3%

Saint Petersburg College

2.3%
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Majors

Business

29.5%

Health Care Administration

13.1%

Accounting

6.3%

Psychology

5.0%

Criminal Justice

4.9%

Management

3.7%

Medical Assisting Services

3.7%

Nursing

3.5%

Communication

3.2%

General Studies

3.2%

Human Resources Management

3.0%

Insurance

2.9%

Liberal Arts

2.5%

Legal Support Services

2.4%

Marketing

2.4%

Education

2.2%

Finance

2.2%

Computer Science

2.1%

Political Science

2.1%

Computer Information Systems

1.9%
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Degrees

Bachelors

32.7%

Other

31.0%

Associate

15.0%

Masters

9.1%

Certificate

7.6%

Diploma

2.7%

Doctorate

1.3%

License

0.7%
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Top Skills for A Claim Processor

CustomerServiceProviderContractsMedicalInsuranceClaimsProcessClaimsMedicalTreatmentDataEntryLiabilityDisabilityClaimsInsuranceCompaniesAutoCPTMedicaidMedicalRecordsDentalClaimsHealthInsuranceClaimsPhoneCallsAdjudicateClaimsMedicalTerminologyAuditSpecialProjects

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Top Claim Processor Skills

  1. Customer Service
  2. Provider Contracts
  3. Medical Insurance Claims
You can check out examples of real life uses of top skills on resumes here:
  • Assisted in achieving company goals of continued efficient customer service and building company's professional reputation of reliability.
  • Review provider contracts to determine accurate payment amounts.
  • Examined and adjudicated medical insurance claims using sound financial principles based upon state law and company guidelines.
  • Process claims remotely for dealerships nationwide using various types of software such as ADP, Reynolds, Auto Mate, etc.
  • Investigated insurance claims that may indicate unwarranted medical treatment or procedures.

Top Claim Processor Employers

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