Insurance Claims Specialist
Claim Processor Job 6 miles from North Little Rock
Our client is a leader in the financial services space, serving customers across the country and the globe. They are hiring an Insurance Claims Specialist to join their dynamic team. The ideal candidate will manage the insurance claims process efficiently, ensuring accuracy and timeliness in settlements. This role requires meticulous attention to detail and a strong commitment to customer service.
This Role Offers:
Competitive base salary plus benefits package including medical/dental/vision, 401k match, tuition reimbursement, PTO, etc.
High employee tenure with a strong internal culture of promotion and training.
Strong record of corporate responsibility and mission better their communities.
Multiple career advancement paths and opportunities for growth.
Culture of high performance and quality customer care.
Robust portfolio of clients with the opportunity to work with international customers.
Focus:
Investigate, evaluate, and settle insurance claims within specified limits.
Determine coverage by examining claims and comparing them to policy requirements.
Document claim actions by completing forms, reports, logs, and records.
Adjust all types of claims while managing multiple case files.
Liaise with insurance adjusters, claimants, and witnesses to gather pertinent claim information.
Provide excellent customer service by guiding claimants through the process in a clear and supportive manner.
Skill Set:
Bachelor's degree in Finance, Business Administration, or a related field preferred.
A minimum of two years of relevant experience in claims handling or a similar role.
Must possess an Arkansas Adjusters License; additional multi-state licensing is a plus.
Strong analytical skills and the ability to interpret insurance policies and legal documents.
Proficient in claims management software and adept at navigating digital record systems.
Excellent organizational skills with the capacity to manage multiple priorities effectively.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
CAT Claims Representative
Claim Processor Job 6 miles from North Little Rock
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. This is a remote field position. The position requires the following, but is not limited to:
Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
Can meet the physical demands required for the position including carrying and climbing a ladder.
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
Familiar with insurance coverage by studying insurance policies, endorsements and forms.
Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
Ensure that claims payments are issued in a timely and accurate manner.
Desired Skills & Experience
Bachelor's degree or equivalent experience
Minimum of 2 years claims handling experience or comparable experience
Field claims experience with multi-line property and casualty claims and wind/hail
Proficient with Xactimate software
Above-average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Possess a valid driver's license
Benefits
Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Outside Property Claim Representative Trainee - Little Rock, AR
Claim Processor Job 6 miles from North Little Rock
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$48,700.00 - $80,400.00
What Is the Opportunity?
This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.
What Will You Do?
Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
The on the job training includes practice and execution of the following core assignments:
Handles 1st party property claims of moderate severity and complexity as assigned.
Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
Broad scale use of innovative technologies.
Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
Negotiates and conveys claim settlements within authority limits.
Writes denial letters, Reservation of Rights and other complex correspondence.
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
Manages file inventory to ensure timely resolution of cases.
Handles files in compliance with state regulations, where applicable.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
Identifies and refers claims with Major Case Unit exposure to the manager.
Performs administrative functions such as expense accounts, time off reporting, etc. as required.
Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Must secure and maintain company credit card required.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The individual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position
Perform other duties as assigned.
Additional Qualifications/Responsibilities
What Will Our Ideal Candidate Have?
Bachelor's Degree preferred or a minimum of two years of work OR customer service related experience preferred.
Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic
Verbal and written communication skills -Intermediate
Attention to detail ensuring accuracy - Basic
Ability to work in a high volume, fast paced environment managing multiple priorities - Basic
Analytical Thinking - Basic
Judgment/ Decision Making - Basic
Valid passport preferred.
What is a Must Have?
High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
Valid driver's license - required.
Field Claims Investigator - 1099
Claim Processor Job 45 miles from North Little Rock
Field Claims Investigator
Job Type: 1099 / Contracted Work
Compensation: $20/hr and $.50/mile
Phoenix Loss Control (“Phoenix” or “PLC”) is a business services provider in the cable, telecom, and utilities sector. PLC's core service is outside plant damage investigation, recovery, and prevention. We help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 120 people, servicing some of the largest cable and telecoms operators across the country (Comcast, Spectrum, AT&T, and Google, to name a few). Phoenix is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.
Duties
Conduct on-site field investigations
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates
Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines
Remain prepared and willing to respond to damage calls within a timely manner
Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process
Respond to damages same day if received during business hours (if not, first response following day)
Accurately record all time, mileage, and other associated specific items
Required Skills and Capabilities
Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers
Smartphone to gather photos, videos, and other information while conducting investigations
Computer, with high internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals
Exceptional attention to detail and strong written and verbal communication skills
Proven ability to operate independently and prioritize while adhering to timelines
Strong and objective analytical skills
Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages at any time
Safety vest, work boots, and hard-hat
Preferred Qualifications and Skills
Current or previous telecommunication or utility experience
Knowledge of underground utility locating procedures and systems
Investigation, inspection, or claims/field adjusting
Criminal justice, legal, or military training or work experience
Engineering, infrastructure construction, or maintenance background
Remote location determined at discretion of investigations manager
This is a 1099 contract position. There are no benefits offered with this position.
Field Claims Investigator (1099)
Claim Processor Job 45 miles from North Little Rock
**Field Claims Investigator - 1099** Investigations - Searcy, Arkansas (Hybrid) Field Claims Investigator Location : Compensation: $20/ hr and $.50/mile Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process Required Skills and Capabilities Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers Exceptional attention to detail and strong written and verbal communication skills Proven ability to operate independently and prioritize while adhering to timelines Strong and objective analytical skills Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages at any time Preferred Qualifications and Skills Current or previous telecommunication or utility experience Knowledge of underground utility locating procedures and systems Criminal justice, legal, or military training or work experience Remote location determined at discretion of investigations manager This is a 1099 contract position. There are no benefits offered with this position. Location
Searcy, Arkansas (Hybrid)
Compensation
$20/hr and $.50/mile
Claims Specialist
Claim Processor Job 6 miles from North Little Rock
Essential Functions of Job:
Processing and evaluating medical and dental claims
Obtaining information by telephone as well as by hard copy and entering into the computer systems
Prioritization of individual work flow associated with the case assignments
Establishing and maintaining professional rapport with clients and providers (physicians and hospitals)
Maintaining and assuring accuracy of documentation
Discuss with members, clients and providers the issues relating to claim administration
Ability to report to the office
Qualifications:
High school diploma or equivalent
Effective organizational and prioritization skills
Excellent oral and written communication skills
Basic knowledge of Microsoft Office software applications (Word, Excel, Outlook, Access)
Ability to work in a fast paced multi-tasking environment
Strong interpersonal skills with ability to function as a positive team member
Superior skills in benefits interpretation
Strong mathematical background
2-3 years experience in processing medical, dental and/or vision claims preferred
The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.
Claims Specialist, Professional Liability
Claim Processor Job 6 miles from North Little Rock
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Most Loved Workplace
Forbes Best-in-State Employer
Claims Specialist, Professional Liability
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Analyzes and processes complex or technically difficult liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
+ Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions.
+ Negotiates claim settlement up to designated authority level.
+ Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life.
+ Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement.
+ Performs coverage analysis and opinion as part of the claim process including all necessary correspondence.
+ Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines.
+ Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients.
+ Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost.
+ Represents company in depositions, mediations, and trial monitoring as needed.
+ Communicates claim activity and processing with the client; maintains professional client relationships.
+ Ensures claim files are properly documented and claims coding is correct.
+ Refers cases as appropriate to supervisor and management.
+ Delegates work and mentors others.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Masters or Juris Doctorate degree from an accredited college or university preferred. Licenses as required. Designations and/or licensing including but not limited to Bachelor of Science in Nursing, Legal Nurse Consultant, Associate in Claims (AIC), Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Insurance Claims (AIC), Certified Professional in Health Care Risk Management (CPHRM) preferred.
**Experience**
Ten (10) years of complex claims management experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ In-depth knowledge of appropriate medical malpractice insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security application procedures as applicable to line-of-business
+ Extensive knowledge and comprehension of insurance coverage
+ Claims expertise in medical malpractice, errors and omissions, directors and officers, life sciences, and/or cyber liability
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent negotiation skills
+ Good interpersonal skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is_ **_$115,000- $120,000_** _. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Taking care of people is at the heart of everything we do. Caring counts**
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (************************************** BGSfA)
Experienced Outside Claim Representative - Little Rock - New Hire Bonus
Claim Processor Job 6 miles from North Little Rock
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job CategoryClaimCompensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$65,300.00 - $107,600.00Target Openings1What Is the Opportunity?Potential of up to a $5000 sign on bonus!
Under moderate supervision, this position is responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity. Handles claims and other functional work involving one or more lines of business other than property (i.e. auto, workers compensation, premium audit, underwriting) may be required. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.What Will You Do?
Handles 1st party property claims of moderate severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Broad scale use of innovative technologies.
Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
Negotiates with multiple constituents, i.e.; contractors or insured's representatives and conveys claim settlements within authority limits.
Writes denial letters, Reservation of Rights and other complex correspondence.
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
Manages file inventory to ensure timely resolution of cases.
Handles files in compliance with state regulations, where applicable.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
Identifies and refers claims with Major Case Unit exposure to the manager.
Performs administrative functions such as expense accounts, time off reporting, etc. as required.
Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
May provides mentoring and coaching to less experienced claim professionals.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states.
Must secure and maintain company credit card required.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work.
This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Bachelor's Degree preferred.
General knowledge of estimating system Xactimate preferred.
Two or more years of previous outside property claim handling experience preferred.
Interpersonal and customer service skills - Advanced
Organizational and time management skills- Advanced
Ability to work independently - Intermediate
Judgment, analytical and decision making skills - Intermediate
Negotiation skills - Intermediate
Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively -Intermediate
Investigative skills - Intermediate
Ability to analyze and determine coverage - Intermediate
Analyze, and evaluate damages -Intermediate
Resolve claims within settlement authority - Intermediate
Valid passport preferred.
What is a Must Have?
High School Diploma or GED required.
A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
Valid driver's license required.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Experienced Outside Claim Representative - Little Rock - New Hire Bonus
Claim Processor Job 6 miles from North Little Rock
* Handles 1st party property claims of moderate severity and complexity as assigned. * Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. * Broad scale use of innovative technologies.
* Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate.
* Establishes timely and accurate claim and expense reserves.
* Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
* Negotiates with multiple constituents, i.e.; contractors or insured's representatives and conveys claim settlements within authority limits.
* Writes denial letters, Reservation of Rights and other complex correspondence.
* Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
* Meets all quality standards and expectations in accordance with the Knowledge Guides.
* Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
* Manages file inventory to ensure timely resolution of cases.
* Handles files in compliance with state regulations, where applicable.
* Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
* Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
* Identifies and refers claims with Major Case Unit exposure to the manager.
* Performs administrative functions such as expense accounts, time off reporting, etc. as required.
* Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
* May provides mentoring and coaching to less experienced claim professionals.
* May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
* CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states.
* Must secure and maintain company credit card required.
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
* On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work.
* This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
* Perform other duties as assigned.
* Bachelor's Degree preferred.
* General knowledge of estimating system Xactimate preferred.
* Two or more years of previous outside property claim handling experience preferred.
* Interpersonal and customer service skills - Advanced
* Organizational and time management skills- Advanced
* Ability to work independently - Intermediate
* Judgment, analytical and decision making skills - Intermediate
* Negotiation skills - Intermediate
* Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively -Intermediate
* Investigative skills - Intermediate
* Ability to analyze and determine coverage - Intermediate
* Analyze, and evaluate damages -Intermediate
* Resolve claims within settlement authority - Intermediate
* Valid passport preferred.
* High School Diploma or GED required.
* A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
* Valid driver's license required.
* **Health Insurance**: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
****Employment Practices****
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Claims Investigator - Part Time
Claim Processor Job 6 miles from North Little Rock
Claims Investigator (Part-Time)
Little Rock, AR area
Immediate need for a PT Claims Investigator within the largest worldwide investigative solutions company. Join CoventBridge Group as it continues its expansion into all areas of investigations, allowing continual growth for its employees.
Responsibilities/ Requirements
Responsibilities:
Duties and responsibilities include essential functions of positions assigned to this classification. Depending on assignment, the employee may perform a combination of some or all the following duties:
Ability to conduct multiple types of complex claims investigations
Daily submission of updates regarding work performed on each case
Ability to manage time
Maintain a sufficient level of client billable hours
Write and record detailed statements
Conduct scene investigations
Submit professional and client ready investigative reports
Conduct background/activity checks and courthouse research
Due to driving, constant state of alertness in a safe manner is an essential function of this position
Requirements:
Licensed or eligible to be licensed as a Private Investigator in Arkansas and in surrounding states
1 year or more of full time report writing experience on field investigations cases
Field investigations experience - face to face statements
Ability and willingness to travel within a multi-state coverage area (as necessary)
Experienced in investigation of product/auto/general liability claims, Workers Compensation, disability claims, life insurance and contestable death claims
Flexibility to work varied/irregular hours and days including nights, weekends
Reliable and fuel efficient vehicle with minimum of auto liability insurance
Possess or is willing to purchase: digital recording device and laptop computer with Windows Operating System with access to Microsoft Word and other necessary equipment for position
Educational/Experience Qualifications:
Associate or Bachelor's Degree in Criminal Justice or related field
Experience as a Private Investigator or detective
Military or Law Enforcement background
Comprehensive knowledge of insurance law and underwriting
Self-starter who holds themselves accountable for results and performance
Strong attention to detail with commitment to accuracy and quality
Ability to adapt and work under stressful and sensitive situations
Can type 50 words or more a minute
Benefits
CoventBridge offers the most premiere compensation package in the industry.
Flexibility to self-schedule
Ability to work from home-based office
Competitive pay
Monthly vehicle allowance
Company fuel card
Company cell phone
Company matching 401(k)
Travel and report writing compensation
Company paid investigator licensing fees
Paid ongoing career advancement training
Timely expense reimbursement with very minimal out-of-pocket expenses
About Us:
CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients' needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.
CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace.
CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; ************; *******************************.
Claims Specialist
Claim Processor Job 6 miles from North Little Rock
Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
Responsible for reviewing and processing claims including, identifying irregularities and reviewing for accuracy, and completeness. Must comply with policy provisions and appropriate state and federal laws. Claim types include Wellness, Hospital Indemnity, Accident, Life, Long-Term Care (LTC), Disability and Critical Care.
**Key Accounabilities:**
Demonstrates strong understanding and performs claims handling processes and procedures related to Wellness, Hospital and Accident claims.Manages high volume of non-routine claims and phone calls.Explains more complex contract definitions to insureds both verbally and in writing.Processes claim operational activities which may include tax reporting, journal vouchers, overpayments or special investigation duties. Reviews and understands non-routine medical records.
**Minimum Requirements:**
High School Diploma or GED with 4 - 6 years of related experience.
Brand: Trustmark
Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well.
**For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
Claims Analyst
Claim Processor Job 6 miles from North Little Rock
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Priority1 was founded in 1995 with the same entrepreneurial spirit that still drives our business today. We are a mix of great people and great technology. Our success is driven by a strong partnership of employees, customers, and carriers. We also employ an industry-best Transportation Management System (TMS). We are a full service logistics company partnering with thousands of national and regional truckload and LTL carriers. We offer less than truckload (LTL), full truckload (TL), expedited, roadshow, warehousing, and ocean freight services.
Responsibilities
Filing claims on behalf of the customer
Follow-up on the status internally, with the carriers, and with the agent partners
Application of claim payments from the carrier
Liaison between Agent Partners, Key Account Reps, and Carriers
Owning the claims process and ensuring it is achieved successfully
Qualifications
Previous Customer Service experience preferred
Skilled in both verbal and written communication
Proven analytical and problem solving skills
Capable of identifying customer needs and maintain and support a customer service philosophy
Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
Has talent to exercise good judgment.
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.
Compensation
$15.25 per hour
Medical Insurance with premiums paid at 100% for employees AND dependent.
Dental Insurance 100% paid for Employee.
Vision Insurance
HSA with Employer Contributions
Life Insurance
Short Term Disability
Long Term Disability
401(k) Plan
Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Paid Holidays AND PTO
Physical Requirements:
Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#indeedsupport
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Claims Analyst
Claim Processor Job 6 miles from North Little Rock
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Priority1 was founded in 1995 with the same entrepreneurial spirit that still drives our business today. We are a mix of great people and great technology. Our success is driven by a strong partnership of employees, customers, and carriers. We also employ an industry-best Transportation Management System (TMS). We are a full service logistics company partnering with thousands of national and regional truckload and LTL carriers. We offer less than truckload (LTL), full truckload (TL), expedited, roadshow, warehousing, and ocean freight services.
Responsibilities
Filing claims on behalf of the customer
Follow-up on the status internally, with the carriers, and with the agent partners
Application of claim payments from the carrier
Liaison between Agent Partners, Key Account Reps, and Carriers
Owning the claims process and ensuring it is achieved successfully
Qualifications
Previous Customer Service experience preferred
Skilled in both verbal and written communication
Proven analytical and problem solving skills
Capable of identifying customer needs and maintain and support a customer service philosophy
Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
Has talent to exercise good judgment.
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.
Compensation
$15.25 per hour
Medical Insurance with premiums paid at 100% for employees AND dependent.
Dental Insurance 100% paid for Employee.
Vision Insurance
HSA with Employer Contributions
Life Insurance
Short Term Disability
Long Term Disability
401(k) Plan
Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Paid Holidays AND PTO
Physical Requirements:
Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#indeedsupport
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Direct Consumer Lending Processor
Claim Processor Job 6 miles from North Little Rock
Overview Working at Arkansas Federal Credit Union
The primary function of this position is to identify the financial needs of each member and recommend an appropriate Credit Union solution. This position is responsible for performing follow-up with loan applications submitted online or through the Arkansas Federal Contact Center in order to complete their loan request and deepen their relationship with the cooperative. This position must have extensive knowledge of policies and procedures related to loan products and loan documents, and be able to work the entire loan process, from origination to funding. This includes: completing loan applications, communicating and explaining decisions and/or stipulations to members and team members, collecting needed information and documentation, ensuring their accuracy and that they fall within established guidelines, cross-selling additional products, setting up loans for closing, processing documents and disbursing them to appropriate branch staff and/or closing loans through mail and electronic delivery methods, and funding loans when signed documents are received. All loans will be subsequently examined for accuracy and completeness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Act as first point of contact and follow up with members applying online or through the Contact Center throughout the loan process from application to funding.
Ensure that all information and risk ratios submitted by loan underwriters and originators is accurate and meets all lending policy, lending guidelines and procedure requirements.
Responsible for maintaining extensive knowledge and communicating lending policy and guideline violations to the originators and underwriters and communicate necessary corrections needed to proceed with loan closing/funding.
Proess all loan types for all Arkansas Federal service centers and route to appropriate branch for closing. Ensure all information is entered correctly in all lending software.
Has full decision making authority to determine if a loan meets the required loan standards necessary to complete processing.
Ensuring loan stipulations made by underwriters are met and provide support to originators by conferring with underwriters of appropriate authority to resolve loan application problems resulting in closed and funded loans.
Provide members that have open application with appropriate financing options based on credit analysis.
Request, obtain, and verify collateral values on secured loans.
Cross-sell financial products and services appropriate to each member's personal financial needs, including but- not limited to, GAP coverage, extended warranty coverage, debt protection and new accounts.
Create, maintain and manage the tracking spreadsheets on outstanding loans to ensure efficient and timely follow up. Must also, cancel or withdraw applications within loan origination system when necessary.
Read and interpret credit reports and compile required information for completion of loans through member interviews, credit union records, credit reports and other sources necessary.
Interact with members via telephone, email, fax or mail to obtain documentation, stipulations and/or additional information needed to complete loan requests.
Discuss, verify and relay information to applicants and originators regarding documentation including but not limited to titles registrations, insurance, proof of income, purchase orders and bill of sale.
Notate loan applications in detail with status updates to foster easy reference for team members to relay information to members. Correspond with dealers, insurance companies, state revenue offices, financial institutions, and any other applicable 3rd party to obtain necessary information and/or documents for loan applications.
Provide members and team members with current, accurate information and guidance concerning loan products, loan policies, interest rates, repayment terms, acceptable types of collateral as well as credit history and denials. Perform address updates, non-cash account transactions, loan modifications and other maintenance as needed on member accounts. Responsible for performing necessary field maintenance for verifying and updating loan information in the core system for accuracy of approved direct loans.
Review, analyze and prepare completed and contracted applications to ensure completeness and accuracy before processing for booking and funding. This includes verifying rates, stipulations, documentation, and collateral value if applicable. Responsible for reviewing and delivering the FACTA disclosures to members prior to signing of a loan to comply with Risk Based Pricing regulations.
Schedule Branch closings and Mail and/or email closing documents to members. Upon return receipt, ensure accuracy of documents and adherence to stipulations. Prepare documents for e-signatures, review, maintain and ensure transference of documents to Nautilus. Review, contact members, set closing and process documents for Auto-Approved loans.
Responsible for preparing loan files and ensuring all other critical and non-critical documents are appropriately archived.
Responsible for collaborating with Payment Solutions for Credit Card maintenance in Credit Console including, but not limited to processing balance transfers, rate adjustments, credit limit adjustments, adding or removing borrowers, closing cards, and removing or adding debt protection. Payment Solutions completes all transaction in Credit Console.
Ensure that all required documents have been received and signed before the loan is booked and checks are disbursed, as well as payoff letters sent where applicable. If any violations exist, Agents must take necessary steps to obtain needed information and/or documentation from appropriate personnel involved. Review each loan packet after booking to ensure exceptions are minimal. Overseen by the Board of Directors.
Remain current on all Lending Regulations as they pertain to Consumer, and Credit Cards. Must have knowledge of title laws and documents required to obtain titles; knowledge of UCC laws to secure non-titled collateral to ensure time frames and loan maintenance deadlines are met. Properly administer any appropriate title work including but not limited to direct liens, UCC filings, mortgages, etc.
Identify potential problems with loan applications and assist applicants in arriving at workable solutions prior to processing. Contribute to and work special promotions activities and loan specials as needed. Meet and maintain department performance metrics as measured through loan productivity and sales.
Work individually or in a group on projects as assigned. Ability to effectively and efficiently manage continuously changing priorities. Maintain and contributes to a positive and productive work environment. Establish and maintain and effective working relationship with other departments and individuals within the credit union. Safeguard members and organizational information by maintaining total confidentiality.
Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Direct Consumer Lending Processor
Claim Processor Job 6 miles from North Little Rock
Overview Working at Arkansas Federal Credit Union
The primary function of this position is to identify the financial needs of each member and recommend an appropriate Credit Union solution. This position is responsible for performing follow-up with loan applications submitted online or through the Arkansas Federal Contact Center in order to complete their loan request and deepen their relationship with the cooperative. This position must have extensive knowledge of policies and procedures related to loan products and loan documents, and be able to work the entire loan process, from origination to funding. This includes: completing loan applications, communicating and explaining decisions and/or stipulations to members and team members, collecting needed information and documentation, ensuring their accuracy and that they fall within established guidelines, cross-selling additional products, setting up loans for closing, processing documents and disbursing them to appropriate branch staff and/or closing loans through mail and electronic delivery methods, and funding loans when signed documents are received. All loans will be subsequently examined for accuracy and completeness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Act as first point of contact and follow up with members applying online or through the Contact Center throughout the loan process from application to funding.
Ensure that all information and risk ratios submitted by loan underwriters and originators is accurate and meets all lending policy, lending guidelines and procedure requirements.
Responsible for maintaining extensive knowledge and communicating lending policy and guideline violations to the originators and underwriters and communicate necessary corrections needed to proceed with loan closing/funding.
Proess all loan types for all Arkansas Federal service centers and route to appropriate branch for closing. Ensure all information is entered correctly in all lending software.
Has full decision making authority to determine if a loan meets the required loan standards necessary to complete processing.
Ensuring loan stipulations made by underwriters are met and provide support to originators by conferring with underwriters of appropriate authority to resolve loan application problems resulting in closed and funded loans.
Provide members that have open application with appropriate financing options based on credit analysis.
Request, obtain, and verify collateral values on secured loans.
Cross-sell financial products and services appropriate to each member's personal financial needs, including but- not limited to, GAP coverage, extended warranty coverage, debt protection and new accounts.
Create, maintain and manage the tracking spreadsheets on outstanding loans to ensure efficient and timely follow up. Must also, cancel or withdraw applications within loan origination system when necessary.
Read and interpret credit reports and compile required information for completion of loans through member interviews, credit union records, credit reports and other sources necessary.
Interact with members via telephone, email, fax or mail to obtain documentation, stipulations and/or additional information needed to complete loan requests.
Discuss, verify and relay information to applicants and originators regarding documentation including but not limited to titles registrations, insurance, proof of income, purchase orders and bill of sale.
Notate loan applications in detail with status updates to foster easy reference for team members to relay information to members. Correspond with dealers, insurance companies, state revenue offices, financial institutions, and any other applicable 3rd party to obtain necessary information and/or documents for loan applications.
Provide members and team members with current, accurate information and guidance concerning loan products, loan policies, interest rates, repayment terms, acceptable types of collateral as well as credit history and denials. Perform address updates, non-cash account transactions, loan modifications and other maintenance as needed on member accounts. Responsible for performing necessary field maintenance for verifying and updating loan information in the core system for accuracy of approved direct loans.
Review, analyze and prepare completed and contracted applications to ensure completeness and accuracy before processing for booking and funding. This includes verifying rates, stipulations, documentation, and collateral value if applicable. Responsible for reviewing and delivering the FACTA disclosures to members prior to signing of a loan to comply with Risk Based Pricing regulations.
Schedule Branch closings and Mail and/or email closing documents to members. Upon return receipt, ensure accuracy of documents and adherence to stipulations. Prepare documents for e-signatures, review, maintain and ensure transference of documents to Nautilus. Review, contact members, set closing and process documents for Auto-Approved loans.
Responsible for preparing loan files and ensuring all other critical and non-critical documents are appropriately archived.
Responsible for collaborating with Payment Solutions for Credit Card maintenance in Credit Console including, but not limited to processing balance transfers, rate adjustments, credit limit adjustments, adding or removing borrowers, closing cards, and removing or adding debt protection. Payment Solutions completes all transaction in Credit Console.
Ensure that all required documents have been received and signed before the loan is booked and checks are disbursed, as well as payoff letters sent where applicable. If any violations exist, Agents must take necessary steps to obtain needed information and/or documentation from appropriate personnel involved. Review each loan packet after booking to ensure exceptions are minimal. Overseen by the Board of Directors.
Remain current on all Lending Regulations as they pertain to Consumer, and Credit Cards. Must have knowledge of title laws and documents required to obtain titles; knowledge of UCC laws to secure non-titled collateral to ensure time frames and loan maintenance deadlines are met. Properly administer any appropriate title work including but not limited to direct liens, UCC filings, mortgages, etc.
Identify potential problems with loan applications and assist applicants in arriving at workable solutions prior to processing. Contribute to and work special promotions activities and loan specials as needed. Meet and maintain department performance metrics as measured through loan productivity and sales.
Work individually or in a group on projects as assigned. Ability to effectively and efficiently manage continuously changing priorities. Maintain and contributes to a positive and productive work environment. Establish and maintain and effective working relationship with other departments and individuals within the credit union. Safeguard members and organizational information by maintaining total confidentiality.
Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Plasma Processor
Claim Processor Job 49 miles from North Little Rock
KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security.
Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:
- Medical, vision and dental insurance
- Life and AD&D insurance
- Paid holidays
- PTO accrual
- and much more!
Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!
Please note that salary ranges are calculated based off levels of: relevant experience, education and certifications.
**Duties and Responsibilities:**
Maintain safety and integrity of product and samples during processing, storage and shipment release in accordance with Company DCOPs.
Must be able to perform plasma and sample processing according to cGMPs, customer specifications, State and Federal regulations and Company policies.
Knowledge and performance of sample centrifugation, label control, completion and inspection.
Classification and documentation of product according to donor programs.
Provide support for casing, staging, quarantine and QA release of all products.
As assigned, perform quality control on various laboratory equipment (e.g. freezer/refrigerator temperatures, refractometer, HCT, PCS2 Machines, weight scales or other equipment).
Manage product packing, and inventory within freezers for maximum efficiency. Control disposition of unsuitable product with concurrent documentation.
Prepare product shipment and verification.
Receive, inventory and maintain storage area for incoming supplies.
Other duties as assigned by supervisor.
**JOB SPECIFICATIONS:**
High school diploma or equivalent.
Available to work flexible and/or extended shifts.
Occupational exposure to blood-borne pathogens.
Demonstrated basic knowledge of computer equipment and software (DMS with training).
Demonstrated accuracy in completing documentation.
**PHYSICAL REQUIREMENTS:**
Ability to sit or stand for long periods of time and work flexible schedules.
The employee is required to enter an environment with a temperature of -30°C for short periods of time.
Ability to tug, lift, and pull up to fifty (50) pounds.
Be able to bend, stoop or kneel.
Cold tolerance in storage freezers and adaptation to wide change of temperatures in handling samples and product.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel objects, tools or controls.
Pyschological Examiner
Claim Processor Job 24 miles from North Little Rock
EGA Associates a service-disabled Veteran owned small business, SDVOSB, with a big impact! We work with schools, hospitals, state facilities, VA medical centers, and Department of defense facilities nationally.
We are hiring Licensed Psychologist Examiner for an intermediate care facility.
Responsibilities
Administer and scores psychological tests, interprets and evaluates test results, and determines an
individualized behavioral management/treatment program.
Provide psychological counseling, cognitive behavior and psychosocial skills instruction, and behavior
modification/management recommendations.
Monitor behavior management and treatment programs, documents progress or regression, modifies programs,
as necessary, and prepares and maintains progress reports on each client.
Attend staff/professional meetings and workshops as scheduled to discuss progress/problems of clients and
make recommendations regarding behavior management.
conduct in-service training for direct care staff on implementation of behavior management procedures or may train family members on treatment methods to be continued at home.
Supervise professional staff by interviewing, recommending for hire, assigning and reviewing
work, training, and evaluating performance.
Qualifications:
Licensed as a Psychologist Examiner by the Arkansas State Board
Independent Psychological Examiner (LPE-I)
Benefits!
EGA Associates, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Claims Specialist
Claim Processor Job 6 miles from North Little Rock
Essential Functions of Job:
Processing and evaluating medical and dental claims
Obtaining information by telephone as well as by hard copy and entering into the computer systems
Prioritization of individual work flow associated with the case assignments
Establishing and maintaining professional rapport with clients and providers (physicians and hospitals)
Maintaining and assuring accuracy of documentation
Discuss with members, clients and providers the issues relating to claim administration
Ability to report to the office
Qualifications:
High school diploma or equivalent
Effective organizational and prioritization skills
Excellent oral and written communication skills
Basic knowledge of Microsoft Office software applications (Word, Excel, Outlook, Access)
Ability to work in a fast paced multi-tasking environment
Strong interpersonal skills with ability to function as a positive team member
Superior skills in benefits interpretation
Strong mathematical background
2-3 years experience in processing medical, dental and/or vision claims preferred
The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.
Field Claims Investigator (1099)
Claim Processor Job 6 miles from North Little Rock
**Field Claims Investigator - 1099** Investigations - Little Rock, Arkansas (Hybrid) Field Claims Investigator Location : Compensation: $20/ hr and $.50/mile Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process Required Skills and Capabilities Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers Exceptional attention to detail and strong written and verbal communication skills Proven ability to operate independently and prioritize while adhering to timelines Strong and objective analytical skills Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages at any time Preferred Qualifications and Skills Current or previous telecommunication or utility experience Knowledge of underground utility locating procedures and systems Criminal justice, legal, or military training or work experience Remote location determined at discretion of investigations manager This is a 1099 contract position. There are no benefits offered with this position. Location
Little Rock, Arkansas (Hybrid)
Compensation
$20/hr and $.50/mile
Field Claims Investigator - 1099
Claim Processor Job 6 miles from North Little Rock
Field Claims Investigator
Job Type: 1099 / Contracted Work
Compensation: $20/hr and $.50/mile
Phoenix Loss Control (“Phoenix” or “PLC”) is a business services provider in the cable, telecom, and utilities sector. PLC's core service is outside plant damage investigation, recovery, and prevention. We help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 120 people, servicing some of the largest cable and telecoms operators across the country (Comcast, Spectrum, AT&T, and Google, to name a few). Phoenix is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.
Duties
Conduct on-site field investigations
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates
Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines
Remain prepared and willing to respond to damage calls within a timely manner
Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process
Respond to damages same day if received during business hours (if not, first response following day)
Accurately record all time, mileage, and other associated specific items
Required Skills and Capabilities
Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers
Smartphone to gather photos, videos, and other information while conducting investigations
Computer, with high internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals
Exceptional attention to detail and strong written and verbal communication skills
Proven ability to operate independently and prioritize while adhering to timelines
Strong and objective analytical skills
Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages at any time
Safety vest, work boots, and hard-hat
Preferred Qualifications and Skills
Current or previous telecommunication or utility experience
Knowledge of underground utility locating procedures and systems
Investigation, inspection, or claims/field adjusting
Criminal justice, legal, or military training or work experience
Engineering, infrastructure construction, or maintenance background
Remote location determined at discretion of investigations manager
This is a 1099 contract position. There are no benefits offered with this position.