Claims Representative - Overland Park, KS
Claim processor job in Overland Park, KS
Who is Federated Insurance?
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
Customer-focused, source of knowledge and comfort, desire to help, professional - Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.
No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.
This is an in-office position that will work out of our Overland Park, KS office, located at 6130 Sprint Parkway, Ste 200 Overland Park, KS. A work from home option is not available.
Responsibilities
Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
Explain policy coverage to policyholders and third parties.
Complete thorough investigations and document facts relating to claims.
Determine the value of damaged items or accurately pay medical and wage loss benefits.
Negotiate settlements with policyholders and third parties.
Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.
Minimum Qualifications
Current pursuing, or have obtained a four-year degree
Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
Ability to make confident decisions based on available information
Strong analytical, computer, and time management skills
Excellent written and verbal communication skills
Leadership experience is a plus
Salary Range: $61,700 - $75,400
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a with a member of the Recruiting team.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
Auto-ApplyClaims Examiner I
Claim processor job in Kansas City, MO
We are currently looking for a Claims Examiner to join our team! The Claims Examiner processes the notification of death claims, ensures state regulations are being maintained in the follow up process, reviews and adjudicates claims, and provides assistance to the beneficiaries through calls and written correspondence.
Job Responsibilities
Review and process death claims
Create payments and letters to settle claims
Correspond with claimants via phone, letter, and email
Follow all state regulations, being mindful of Unfair Claim Practice regulations
Provide excellent, prompt customer service to beneficiaries and other callers
Reconcile suspense items, returned mail, and other items in workflow according to service level agreements
Job Qualifications
Good understanding or ability to learn in house systems (Workflow/Imaging System, Life Insurance Policy Administration systems, Microsoft Office applications)
Knowledge of life and disability insurance
Well organized, detail oriented, uses time efficiently
Able to work independently and think critically
Excellent written and verbal communication
Able to operate effectively in a fast-paced environment while maintaining a professional image and positive attitude
Previous life insurance claims experience
Education Qualifications
Four year degree from an accredited college or university, or relevant industry experience
About Us
Americo: We're in this for life!
The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it's the people who make things work, so we hope you join us!
What you'll love about working at Americo:
Compensation:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.
Learning and development:
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.
Work-life balance:
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.
Health and well-being:
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.
Future planning:
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.
Giving back:
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.
The fun stuff:
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other's company.
Bustling environment:
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you'll receive complimentary paid parking near our Americo offices - downtown parking is a premium, but we've got you covered.
#AMERICO
Claims Processor Analyst
Claim processor job in Overland Park, KS
Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Job Description
Educates patients, their families and health care professionals in the use of the organization's products and services.
Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
Prepares and distributes educational and instructional material (e.g., booklets, promotional kits).
May expand patient pool through participation in referral and screening programs.
Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work with a limited degree of supervision
Likely to act as an informal resource for colleagues with less experience
Identifies key issues and patterns from partial/conflicting data
Post-secondary certifi./Assoc. degree in applicable discipline and 3-5 Yrs of related Exp.
Qualifications
Previous Medical Claims Experience
Strong Problem-Solving Skills
Previous Experience Calling Plans & figuring out patient's out of pocket costs for both Medical & Pharmacy Plans
Additional Information
All your information will be kept confidential according to EEO guidelines.
Stop Loss & Health Claim Analyst
Claim processor job in Kansas City, MO
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The Opportunity:
This position is responsible for reviewing claims, interpreting and comparing contracts, dispersing reimbursement, and ensuring that all claims contain the required documentation to support the Stop Loss claim determination. They are responsible for customer service, and the financial risk associated with an assigned block of Stop Loss claims. This requires applying the appropriate contractual provisions; plan specifications of the underlying plan document; professional case management resources; and claims practices, procedures and protocols to the medical facts of each claim to decide on reimbursement or denial of a claim.
The incumbent is accountable for developing, coordinating and implementing a plan of action for each claim accepted to ensure it is managed effectively and all cost containment initiatives are implemented in conjunction with the clinical resources.
How you will contribute:
* Determine, on a timely basis, the eligibility of assigned claim by applying the appropriate contractual provisions to the medical facts and specifications of the claim
* The ability to apply the appropriate contractual provisions (both from the underlying plan of the policyholder as well as the Sun Life contract) especially with regard to eligibility and exclusions
* Maintain claim block and meet departmental production and quality metrics
* An awareness of industry claim practices
* Prepare written rationale of claim decision based on review of the contractual provisions and plan specifications and the analysis of medical records
* Knowledge of legal risk and regulatory/statutory guidelines HIPPA, privacy, Affordable Health Care Act, etc.
* Understand where, when and how professional resources both internal and external, e.g. medical, investigative and legal can add value to the process
* Establish cooperative and productive relationships with professional resources
What you will bring with you:
* Bachelor's degree preferred
* A minimum of three to five years' experience processing first dollar medical claims or stop loss claim processing
* Demonstrated ability to work as part of a cohesive team
* Strong written and verbal communication skills
* Knowledge of Stop Loss Claims and Stop Loss industry preferred
* Demonstrated success in negotiation, persuasion, and solutions-based underwriting
* Ability to work in a fast-paced environment; flexibility to handle multiple priorities while maintaining a high level of professionalism
* Overall knowledge of health care industry
* Proficiency using the Microsoft Office suite of products
* Ability to travel
Salary Range: $54,900 - $82,400
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
30/01/2026
Auto-ApplyClaims Examiner II
Claim processor job in Kansas City, MO
Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.
Position Summary
The Claims Examiner II is responsible for the accurate and timely processing of disability claims. The Claims Examiner II is expected to provide courteous and prompt response to customer inquiries.
Expectations
Verifies the accuracy and receipt of all required documentation for each claim submitted.
Evaluates claims for benefit payment according to policy provisions and assures that the system processes each claim correctly.
Communicates with insureds, agents, providers, attorneys, and employers.
Documents the claim and image systems in an accurate manner.
Contributes to the daily workflow with regular and punctual attendance.
Adheres to the Claims Department's established time-in-process, production, and quality standards.
Performs related or other assigned duties as required.
Maintains a professional demeanor with internal and external clients, insureds, and all FTJ associates and affiliates.
Competencies
Excellent oral and written communication skills.
PC skills, including Microsoft Word.
Typing ability of 45 wpm.
Ability to learn all functions of claims processing software as is necessary for claims processing and adjudication.
Must be able to adapt to software changes as they occur.
Basic knowledge of disability claims practices.
Basic mathematical skills.
Strong interpersonal skills to work effectively with others, able to work in a team environment.
Strong organizational skills.
Strong analytical and interpretive skills.
Ability to meet productivity standards with 99% financial accuracy.
Ability to be flexible, work under pressure, and meet deadlines.
Ability to occasionally work overtime as required.
Requisites
High School Diploma or equivalent.
Five years of claims processing experience required, preferably disability.
We offer comprehensive benefits to full time employees including company paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company-matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK
Auto-ApplyAuto Claim Representative
Claim processor job in Overland Park, KS
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$55,200.00 - $91,100.00
**Target Openings**
3
**What Is the Opportunity?**
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner.
In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process.
This role is eligible for a sign on bonus.
**What Will You Do?**
+ Provide quality claim handling of Auto claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
+ Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
+ Determine claim eligibility, coverage, liability, and settlement amounts.
+ Ensure accurate and complete documentation of claim files and transactions.
+ Identify and escalate potential fraud or complex claims for further investigation.
+ Coordinate with internal teams such as investigators, legal, and customer service, as needed.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree.
+ Three years of experience in insurance claims, preferably Auto claims.
+ Experience with claims management and software systems.
+ Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
+ Strong analytical and problem-solving skills.
+ Proven ability to handle complex claims and negotiate settlements.
+ Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
**What is a Must Have?**
+ High School Diploma or GED required.
+ A minimum of one year previous Auto claim handling experience or successful completion of Travelers Auto Claim Representative training program is required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Manager - Auto and General Liability Field Claims
Claim processor job in Lenexa, KS
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager - Auto and General Liability Field Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
In this key leadership role, you will manage, lead, and direct a team of Adjusters handling Auto and General liability property damage and bodily injury claims. You will be responsible for driving technical excellence to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation, and ultimate resolution. In this hands-on role, you will lead your team to collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders agree with the litigation strategy.
Provide ongoing coaching/counseling to adjusters to achieve technical excellence
Conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate
Oversee claim dashboards to help drive best claim practices to secure that the team is meeting company goals
Communicate with all internal business partners and underwriters to make sure underwriting is aware of large losses and industry trends
What you will need to succeed
5+ years of Auto Liability claim experience
Experience resolving physical damage and total loss claims
In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment
Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential
Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities
Effective decision making skills including the ability to recognize, analyze, and improve claims performance against standards and goals
Prior claims management experience a plus
Bachelor's Degree or equivalent work experience
Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyESIS Claims Specialist, AGL
Claim processor job in Overland Park, KS
ESIS - Auto, general & liability (AGL) - Claims Specialist
ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results. Our culture and vision enables us to effectively operate as an extension of our clients' risk management program, aligning combined goals to form a collaborative partnership.
We recognize our clients' desire to do things differently, and we are confident that our integrated approach will deliver better overall results. ESIS' specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to our success
ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit *************
Summary:
ESIS is seeking an experienced Auto, General & Liability (AGL) Claims Specialist for the Overland Park, KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.
KEY OBJECTIVE: Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.
MAJOR DUTIES & RESPONSIBILITIES:
Duties include but are not limited to:
Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
Sets reserves within authority limits and recommends reserve changes to Team Leader.
Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
Prepares and submits to Team Leader unusual or possible undesirable exposures.
Assists Team Leader in developing methods and improvements for handling claims.
Settles claims promptly and equitably.
Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
Informs claimants, insureds/customers or attorney of denial of claim when applicable.
MINIMUM REQUIREMENTS:
Technical claims knowledge and competence as evidenced by a minimum of 5 years claims handling experience in specific line of business (Auto & General Liability). Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.
Knowledge of coverages; along with a good understanding of applicable legal principles.
Knowledge of auto liability cost containment programs and proven account management skills a must.
Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
Strong analytical and problem solving ability.
Demonstrated ability to provide consistent superior service to customers.
An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
Auto-ApplyClaims Specialist
Claim processor job in Lenexa, KS
Title Claims Specialist Days - Full Time Southlake Campus / Career Interest: The Claims Specialist is responsible for accurate and timely action on accounts. This position complies with governmental and managed care rules and regulations. Meets department goals as well as productivity and quality standards.
Responsibilities and Essential Job Functions
* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
* Confirms receipt of daily billing files by the claims clearing house.
* Researches and resolves any claim rejections within designated timeframes.
* Reports any claim rejection trends or delays to management.
* Submits paper claims and supporting documentation as required by payers.
* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
* High School Graduate or GED.
Preferred Education and Experience
* 2 or more years of experience working in Epic.
Time Type:
Full time
Job Requisition ID:
R-48061
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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Auto-ApplyClaims Specialist
Claim processor job in Lenexa, KS
Position TitleClaims SpecialistDays - Full TimeSouthlake Campus / Career Interest:The Claims Specialist is responsible for accurate and timely action on accounts. This position complies with governmental and managed care rules and regulations. Meets department goals as well as productivity and quality standards.Responsibilities and Essential Job Functions
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Confirms receipt of daily billing files by the claims clearing house.
Researches and resolves any claim rejections within designated timeframes.
Reports any claim rejection trends or delays to management.
Submits paper claims and supporting documentation as required by payers.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
High School Graduate or GED.
Preferred Education and Experience
2 or more years of experience working in Epic.
Time Type:Full time Job Requisition ID:R-48061
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Auto-ApplyBodily Injury Claims Representative I
Claim processor job in Kansas City, MO
Reliable, Local Company, Providing Full-Time Remote Job Opportunities. While this position is a full-time remote position, we are looking for candidates in the KC Metro.
Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion, and aim to create a supportive atmosphere that encourages personal and professional growth. We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.
The Bodily Injury Claims Representative position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident. The role requires a basic level of technical expertise along with sufficient problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.
Responsibilities
Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.
Ability to deliver superior customer service through strong verbal and written communication skills.
Interviews customers, claimants, and witnesses.
Helps determine coverage and liability (who's at fault for the damages).
Partners with appraisers/estimators to manage vehicle repairs.
Sets timely, adequate reserves in compliance with the company reserving philosophy.
Negotiates with customers and other insurance carriers.
Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
Personal computer literate with proficiency in the use of Word and Excel.
Ensures all operations are consistent with the stated mission and direction set forth by Traders.
All other duties as assigned.
Qualifications
Bachelor's degree or four years related work experience.
1+ years of prior experience as an auto claims representative or equivalent experience
AIC or CPCU degree or equivalent insurance course preferred.
Ability to obtain and maintain adjuster license in required states.
Compensation is commensurate with experience. Traders employees also benefit from:
Group Medical/Dental/Vision
Employee and Dependent Life Insurance
Paid Time Off
401K Plan
Training and Career Development
Opportunities for Advancement
Traders is an Equal Opportunity Employer.
Auto-ApplyBodily Injury Claims Representative I
Claim processor job in Kansas City, MO
Reliable, Local Company, Providing Full-Time Remote Job Opportunities. While this position is a full-time remote position, we are looking for candidates in the KC Metro.
Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion, and aim to create a supportive atmosphere that encourages personal and professional growth. We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.
The Bodily Injury Claims Representative position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident. The role requires a basic level of technical expertise along with sufficient problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.
Responsibilities
Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.
Ability to deliver superior customer service through strong verbal and written communication skills.
Interviews customers, claimants, and witnesses.
Helps determine coverage and liability (who's at fault for the damages).
Partners with appraisers/estimators to manage vehicle repairs.
Sets timely, adequate reserves in compliance with the company reserving philosophy.
Negotiates with customers and other insurance carriers.
Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
Personal computer literate with proficiency in the use of Word and Excel.
Ensures all operations are consistent with the stated mission and direction set forth by Traders.
All other duties as assigned.
Qualifications
Bachelor's degree or four years related work experience.
1+ years of prior experience as an auto claims representative or equivalent experience
AIC or CPCU degree or equivalent insurance course preferred.
Ability to obtain and maintain adjuster license in required states.
Compensation is commensurate with experience. Traders employees also benefit from:
Group Medical/Dental/Vision
Employee and Dependent Life Insurance
Paid Time Off
401K Plan
Training and Career Development
Opportunities for Advancement
Traders is an Equal Opportunity Employer.
Auto-ApplyClaims Coordinator
Claim processor job in Kansas City, MO
The Claims Coordinator plays a critical role in supporting the end-to-end claims process, ensuring timely reporting, documentation accuracy, and effective coordination with carriers and internal teams. This position requires strong attention to detail, organizational skills, and the ability to manage multiple priorities across various platforms.
Key Responsibilities:
* Claims Reporting & Setup
* Submit claims to carriers per account team instructions.
* Verify insured details, policy numbers, and claim information.
* Maintain accurate records in Salesforce and ImageRight.
* Schedule follow-ups for coverage positions.
* Acknowledgment Management
* Monitor pending claims and escalate delays with carriers.
* Validate acknowledgment details and update systems.
* Track adjuster assignments and maintain contact records.
* Coverage Coordination
* Initiate and follow up on coverage requests.
* Review and summarize coverage letters for internal review.
* Assess defense assignments and retentions against policy terms.
* Operational Support
* Manage daily email intake and reporting requests.
* Facilitate communication across claims teams and escalate system issues.
* Ensure proper filing and labeling of all correspondence.
* Reporting & Analysis
* Generate client-specific claim reports and renewal summaries.
* Reconcile loss runs with open/closed claims.
* Track and report Bordereaux submissions.
* Documentation & Compliance
* Secure written confirmations for all actions and requests.
* Maintain organized and compliant documentation in each platform.
Branch Claim Representative
Claim processor job in Independence, MO
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
* Investigate, evaluate, and settle entry-level insurance claims
* Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
* Learn and comply with Company claim handling procedures
* Develop entry-level claim negotiation and settlement skills
* Build skills to effectively serve the needs of agents, insureds, and others
* Meet and communicate with claimants, legal counsel, and third-parties
* Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
* Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
* Bachelor's degree or direct equivalent experience with property/casualty claims handling
* Ability to organize data, multi-task and make decisions independently
* Above average communication skills (written and verbal)
* Ability to write reports and compose correspondence
* Ability to resolve complex issues
* Ability to maintain confidentially and data security
* Ability to effectively deal with a diverse group individuals
* Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
* Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
* Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
* Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-KC1 #LI-Hybrid
Auto-ApplyLiability Claims Specialist
Claim processor job in Kansas City, KS
Who We Are At HeartLand, our roots run deep - in the landscapes we care for and the partnerships we build. Since our founding in 2016, we've grown by acquiring and empowering exceptional local landscape companies, each bringing unique talent, history, and heart.
Together, we've built a national family of brands committed to a shared purpose: Delivering the ordinary in extraordinary ways through investing in people, preserving legacies, and scaling success. Today, with operations across 26+ states and counting, HeartLand is one of the fastest-growing and most trusted names in the green industry - a national employer redefining how great people power great businesses. What You'll Do
As HeartLand's Liability Claims & Risk Specialist, you'll play a critical role in how we manage risk, resolve claims, and protect our people, assets, and reputation. You'll shape our ability to proactively spot, assess, and mitigate risk across the business while leading and owning the full lifecycle of claims to drive timely, fair, and defensible outcomes. This hands-on role blends analytical thinking, collaboration, and strategic problem-solving to drive better-than-expected outcomes on all General Liability (GL) and Auto Liability (AL) claims while supporting broader insurance and risk management programs across our family of operating companies.
You'll collaborate closely with operations, brokers, carriers, and TPAs to ensure every claim is handled efficiently, transparently, and in HeartLand's best interest. You'll also strengthen our contractual and risk transfer practices, improve data visibility, and build scalable systems that enable proactive risk management. The role focuses on the following areas: Claims Management & Oversight
Manage all aspects of General Liability (GL) and Auto Liability (AL) claims from intake through resolution, with an eye toward cost containment and fair outcomes.
Serve as the primary contact for new and legacy claims, ensuring continuity, accountability, and timely follow-up.
Engage field operations, brokers, carriers, and TPAs to develop claim strategies, confirm reserves, and monitor exposure.
Coordinate early response to serious incidents, including communication and legal engagement when appropriate.
Monitor legacy claims to ensure timely movement and closure opportunities.
Review and approve settlement recommendations within established authority limits.
Partner with Safety and Operations to provide feedback that drives future prevention and training efforts.
Maintain complete and accurate claim documentation and participate in quarterly performance reviews with TPAs and defense counsel.
Risk Program & Insurance Coordination
Support execution and administration of the corporate insurance program, including data collection, property schedules, and renewal preparation.
Collaborate with brokers and carriers to manage coverage, policy terms, and renewals.
Ensure data accuracy and responsiveness to underwriting and audit requests.
Contract & Compliance Review
Review customer and subcontractor contracts to confirm appropriate risk transfer and insurance compliance.
Assist in developing insurance requirements, contract templates, and best practice guides.
Educate operating companies on contractual risk and insurance compliance.
What You Bring Required:
8+ years of experience managing liability and/or auto claims in a corporate, broker, carrier, or TPA environment
Working knowledge of insurance coverage, claims processes, and legal coordination
Experience reviewing contracts and insurance requirements
Strong organizational, analytical, and communication skills
Proficiency in claims systems, Microsoft Excel, and data reporting tools
Ability to build trust and influence across a multi-entity business structure
Preferred:
Bachelor's degree in Risk Management, Business, or a related field
Experience with property schedules, COI tracking, and risk data analytics
Exposure to service industry or multi-site operations
Familiarity with AI or automation tools for claims analysis and reporting
Your Mindset:
Proactive & Resolute: Anticipates issues before they escalate; takes a stand on claim strategy when facts support it; drives timely, fair, and defensible outcomes rather than defaulting to the path of least resistance.
Collaborative: Builds trust and alignment with field operations, brokers, and carriers.
Accountable: Owns outcomes and follows through on every claim.
Analytical: Uses data and evidence to inform decisions and recommendations.
Adaptable: Thrives in a fast-paced, high-growth environment.
Service-Oriented: Approaches problem-solving with an enterprise mindset and customer-first attitude.
Claims Analyst
Claim processor job in De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Claims Analyst? Then we're looking for you! Check out the job description and apply now! Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision. Join the PECNA team today!
**Responsibilities**
**Meet the Recruiter: (*************************************** Anh Martin**
**Summary:**
Join us at Panasonic Energy as we expand to De Soto, Kansas, where we're building the world's largest lithium-ion battery factory. This is an exciting opportunity to grow your career while contributing to the future of electric vehicles. As part of our team, you'll help push the limits of battery technology, enhancing performance and efficiency in sustainable transportation.
Our state-of-the-art facility, just outside the Kansas City Metro, will be a hub for innovation in green energy solutions. If you're passionate about sustainability and eager to contribute to the electric vehicle revolution, we invite you to be part of our dynamic team. Join us and make a meaningful impact on the future of energy and transportation.
**Job Summary:**
The Claims Analyst plays a key role in the insurance claims lifecycle at a high-volume, 24/7 lithium-ion battery manufacturing facility. This position serves as a bridge between the administrative functions of the Claims Coordinator and the strategic oversight of the Claims Manager. The Analyst supports complex claims analysis, documentation, investigation coordination, and regulatory compliance, while identifying trends to improve loss control. Strong technical knowledge of claims processes, OSHA recordkeeping, and data analysis is critical to success in this role.
**Essential Duties:**
**Claims Administration & Reporting:**
+ Support timely and accurate reporting of all claims to insurance carriers in compliance with policy and regulatory standards
+ Maintain and update claim files in the Claims Management System (CMS) with documentation, notes, and supporting evidence
+ Review claims for completeness, accuracy, and compliance prior to submission; flag discrepancies for correction
+ Prepare internal reports summarizing claim activity and status for management review
+ Assist with OCIP enrollments and claims tracking related to contractor claims as needed
**Incident Investigation & Regulatory Compliance:**
+ Collaborate with EHS, HR, Legal, and Operations teams to ensure thorough investigation documentation
+ Assist in collecting evidence such as witness statements, photos, and reports following incidents
+ Monitor OSHA 1904 Recordkeeping compliance, reviewing reportable vs. recordable classifications
+ Enter and audit injury and illness records and assist with annual OSHA log preparation and submittal
**Claims Analysis & Loss Prevention:**
+ Track and analyze claims data to identify patterns, trends, and areas of high exposure
+ Generate loss run reports, root cause summaries, and trend dashboards for internal use
+ Participate in risk assessments and offer recommendations for claim prevention strategies
+ Assist in evaluating TPA performance through claims cycle metrics and communication reviews
**Stakeholder Communication & Support:**
+ Act as a liaison between internal stakeholders and external parties (e.g., insurance carriers, TPAs, attorneys, medical providers)
+ Provide technical support and clarification to Claims Coordinators, Supervisors, and Managers on complex cases
+ Coordinate claim review meetings and ensure preparation of all related materials
+ Provides mentorship or guidance to Claims Coordinators as needed
**Personal Protective Equipment (PPE) Requirements:**
+ To ensure health and safety in the workplace and for employee protection, wearing PPE is a possibility and includes equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, and a full hazmat suit that includes a respirator. A respirator fit test will be required based on functional area.
**_The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job._**
**Qualifications**
**Qualifications:**
**Education:**
+ **Required:** Bachelor's degree in Risk Management, Insurance, Business Administration, Occupational Safety, or a related field
+ **Preferred:** Master's Degree in Business Administration, Occupational Safety, or Risk Management
**Essential Qualifications:**
+ 4-6 years of experience in insurance claims handling, investigation coordination, or risk administration
+ Working knowledge of general liability, workers' compensation, property, or pollution/environmental claims
+ Familiarity with OSHA regulations, especially 1904 Recordkeeping Standards
+ Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with RMIS and digital claims platforms
+ Strong analytical skills and ability to interpret loss data and performance metrics
+ Excellent written and verbal communication and professional presentation skills
+ Detail-oriented with strong judgment and decision-making capabilities
+ Ability to multitask and manage competing priorities in a fast-paced environment
+ Must have working-level knowledge of the English language, including reading, writing, and speaking English
+ Alignment to Panasonic's seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)
**Preferred Qualifications:**
+ Experience in an industrial, construction, or manufacturing claims setting
+ Knowledge of OCIP or CCIP programs and related claims processes
+ Experience supporting insurance audits, renewals, or risk financing strategies
+ Experience guiding or mentoring junior claims staff, or serving as a technical resource
+ Familiarity with loss control or claims prevention initiatives in a manufacturing setting
**Preferred Certification(s):**
+ AIC - Associate in Claims - strongly recommended
+ INS - Certificate in General Insurance
+ ARM - Associate in Risk Management
+ OSHA 1904 Recordkeeping Standard Training - strongly recommended
+ CRIS - Construction Risk and Insurance Specialist
**Physical Demands:**
**Physical Activities:** Percentage of time (equaling 100%) during the normal workday the employee is required to:
+ Sit: 40%
+ Walk: 30%
+ Stand: 20%
+ Lift: 10%
**Required Lifting and Carrying:** _Not required (0%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)_
For this position, the required frequency is:
+ Up to 10 lbs.: Occasional
+ Up to 20 lbs.: Not Required
+ Up to 35 lbs.: Not Required
+ Team-lift only (over 35 lbs.): Not Required
**Who We Are:**
Meet Panasonic Energy (*************************************************** ! At Panasonic Energy, you'll do work that matters as we are dedicated to transforming the world through the acceleration of sustainable energy. By producing safe, high-quality lithium-ion batteries, you become part of a team that plays a crucial role in creating technologies that move us (********************************************* .
This is an exciting time to join us as we expand our operations to De Soto, Kansas and build the world's largest lithium-ion battery factory. We will provide you with the opportunity to experience career growth in more ways than one.
As an innovative thinker, you'll thrive here, as we continually push the boundaries of lithium-ion battery technology and production capabilities to enhance efficiency and performance in EVs.
Being part of Panasonic Energy means positively contributing to society, aligning with our commitment to building a better world through sustainable energy solutions.
We care about what you care about, fostering an environment where your contributions make a meaningful impact on the future of energy and transportation. Join us and be part of a team that values your work, encourages innovation, and actively contributes to a positive societal impact.
In addition to an environment that is as innovative as our products, we offer competitive salaries and benefits.
**We Take Opportunity Seriously:**
At Panasonic Energy, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, submit your application!
**Where You'll Be:**
For our onsite roles, Panasonic Energy is committed to fostering an ideal working environment that goes beyond the conventional. We understand the significance of moments that matter in your onsite experience, and we prioritize creating a workspace that not only promotes productivity but also ensures a fulfilling and positive work atmosphere. Join us at Panasonic Energy, where your onsite presence is valued, and we strive to make each moment count in your professional journey.
**Benefits & Perks - What's In It For You:**
Panasonic Energy prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:
+ Highly inclusive and class-leading healthcare options to include family planning, mental health, and pet insurance
+ Employee assistance programs that support total well-being with complimentary session offered each and every month
+ Company-matched and fully vested 401K retirement program that starts immediately from date of enrollment
+ Annual bonus program, High5 employee recognition and awards platform, quarterly and annual employee recognition
+ Simplified access to self-guided and representative-supported short and long-term financial wellness and retirement planning
+ Educational Assistance & Reimbursement Program
+ Inclusion programs and associated employee resource groups that promote representation and belonging
+ Leadership, career, and mentorship development programs opportunities at all levels across the organization
+ Collaborative and motivating culture routed in continuous personal and professional growth and much more.
**Supplemental Information:**
Pre-employment drug testing is required.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
_Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction._
**Thank you for your interest in Panasonic Energy Corporation of North America.**
**\#LI-AM1**
R-103296
Auto Claim Representative
Claim processor job in Overland Park, KS
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$55,200.00 - $91,100.00
Target Openings
3
What Is the Opportunity?
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner.
In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process.
This role is eligible for a sign on bonus.
What Will You Do?
* Provide quality claim handling of Auto claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
* Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
* Determine claim eligibility, coverage, liability, and settlement amounts.
* Ensure accurate and complete documentation of claim files and transactions.
* Identify and escalate potential fraud or complex claims for further investigation.
* Coordinate with internal teams such as investigators, legal, and customer service, as needed.
What Will Our Ideal Candidate Have?
* Bachelor's Degree.
* Three years of experience in insurance claims, preferably Auto claims.
* Experience with claims management and software systems.
* Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
* Strong analytical and problem-solving skills.
* Proven ability to handle complex claims and negotiate settlements.
* Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
What is a Must Have?
* High School Diploma or GED required.
* A minimum of one year previous Auto claim handling experience or successful completion of Travelers Auto Claim Representative training program is required.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Manager - Auto and General Liability Field Claims
Claim processor job in Lenexa, KS
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager - Auto and General Liability Field Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
In this key leadership role, you will manage, lead, and direct a team of Adjusters handling Auto and General liability property damage and bodily injury claims. You will be responsible for driving technical excellence to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation, and ultimate resolution. In this hands-on role, you will lead your team to collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders agree with the litigation strategy.
* Provide ongoing coaching/counseling to adjusters to achieve technical excellence
* Conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate
* Oversee claim dashboards to help drive best claim practices to secure that the team is meeting company goals
* Communicate with all internal business partners and underwriters to make sure underwriting is aware of large losses and industry trends
What you will need to succeed
* 5+ years of Auto Liability claim experience
* Experience resolving physical damage and total loss claims
* In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
* Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment
* Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
* Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential
* Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities
* Effective decision making skills including the ability to recognize, analyze, and improve claims performance against standards and goals
* Prior claims management experience a plus
* Bachelor's Degree or equivalent work experience
* Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG Claims, Inc.
Auto-ApplyESIS Claims Representative, WC
Claim processor job in Overland Park, KS
Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team. If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!
The Claims Representative, under the direction of the Claims Team Leader, will play a vital role in investigating and managing claims promptly and equitably, in line with established best practices.
Key Responsibilities:
Conduct thorough investigations by reviewing claims and policy information to assess the extent of the policy's obligation to the insured.
Contact and interview insured individuals, claimants, witnesses, healthcare providers, attorneys, law enforcement, and other relevant parties to secure necessary claim information.
Prepare detailed reports on investigations, settlements, claim denials, and evaluations of parties involved.
Set reserves within your authority limits and recommend reserve adjustments to the Team Leader.
Regularly review claim progress with the Team Leader, identifying challenges and suggesting possible solutions.
Prepare and present for review any unusual or potentially undesirable exposures to the Team Leader.
Collaborate on developing improved methods for handling claims and ensuring a timely and equitable settlement process.
Obtain necessary documentation, including releases, proofs of loss or compensation agreements, and process claim payments efficiently.
2+ years of experience in handling workers' compensation claims, evidenced by career progression in your current or a similar organization.
Ability to work independently with limited supervision while demonstrating sound judgment.
Technical knowledge of claims handling processes and terminology.
Excellent communication and interpersonal skills to interact positively with claimants, customers, brokers, attorneys, and other stakeholders.
Comprehensive knowledge of the company's products, services, coverage's, and policy limits, alongside a solid understanding of claims best practices.
Exceptional customer service skills and the ability to manage sensitive claims with care.
Auto-ApplyClaims Analyst
Claim processor job in De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Claims Analyst? Then we're looking for you! Check out the job description and apply now! Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision. Join the PECNA team today!
Responsibilities
Meet the Recruiter: Anh Martin
Summary:
Join us at Panasonic Energy as we expand to De Soto, Kansas, where we're building the world's largest lithium-ion battery factory. This is an exciting opportunity to grow your career while contributing to the future of electric vehicles. As part of our team, you'll help push the limits of battery technology, enhancing performance and efficiency in sustainable transportation.
Our state-of-the-art facility, just outside the Kansas City Metro, will be a hub for innovation in green energy solutions. If you're passionate about sustainability and eager to contribute to the electric vehicle revolution, we invite you to be part of our dynamic team. Join us and make a meaningful impact on the future of energy and transportation.
Job Summary:
The Claims Analyst plays a key role in the insurance claims lifecycle at a high-volume, 24/7 lithium-ion battery manufacturing facility. This position serves as a bridge between the administrative functions of the Claims Coordinator and the strategic oversight of the Claims Manager. The Analyst supports complex claims analysis, documentation, investigation coordination, and regulatory compliance, while identifying trends to improve loss control. Strong technical knowledge of claims processes, OSHA recordkeeping, and data analysis is critical to success in this role.
Essential Duties:
Claims Administration & Reporting:
* Support timely and accurate reporting of all claims to insurance carriers in compliance with policy and regulatory standards
* Maintain and update claim files in the Claims Management System (CMS) with documentation, notes, and supporting evidence
* Review claims for completeness, accuracy, and compliance prior to submission; flag discrepancies for correction
* Prepare internal reports summarizing claim activity and status for management review
* Assist with OCIP enrollments and claims tracking related to contractor claims as needed
Incident Investigation & Regulatory Compliance:
* Collaborate with EHS, HR, Legal, and Operations teams to ensure thorough investigation documentation
* Assist in collecting evidence such as witness statements, photos, and reports following incidents
* Monitor OSHA 1904 Recordkeeping compliance, reviewing reportable vs. recordable classifications
* Enter and audit injury and illness records and assist with annual OSHA log preparation and submittal
Claims Analysis & Loss Prevention:
* Track and analyze claims data to identify patterns, trends, and areas of high exposure
* Generate loss run reports, root cause summaries, and trend dashboards for internal use
* Participate in risk assessments and offer recommendations for claim prevention strategies
* Assist in evaluating TPA performance through claims cycle metrics and communication reviews
Stakeholder Communication & Support:
* Act as a liaison between internal stakeholders and external parties (e.g., insurance carriers, TPAs, attorneys, medical providers)
* Provide technical support and clarification to Claims Coordinators, Supervisors, and Managers on complex cases
* Coordinate claim review meetings and ensure preparation of all related materials
* Provides mentorship or guidance to Claims Coordinators as needed
Personal Protective Equipment (PPE) Requirements:
* To ensure health and safety in the workplace and for employee protection, wearing PPE is a possibility and includes equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, and a full hazmat suit that includes a respirator. A respirator fit test will be required based on functional area.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Qualifications
Qualifications:
Education:
* Required: Bachelor's degree in Risk Management, Insurance, Business Administration, Occupational Safety, or a related field
* Preferred: Master's Degree in Business Administration, Occupational Safety, or Risk Management
Essential Qualifications:
* 4-6 years of experience in insurance claims handling, investigation coordination, or risk administration
* Working knowledge of general liability, workers' compensation, property, or pollution/environmental claims
* Familiarity with OSHA regulations, especially 1904 Recordkeeping Standards
* Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with RMIS and digital claims platforms
* Strong analytical skills and ability to interpret loss data and performance metrics
* Excellent written and verbal communication and professional presentation skills
* Detail-oriented with strong judgment and decision-making capabilities
* Ability to multitask and manage competing priorities in a fast-paced environment
* Must have working-level knowledge of the English language, including reading, writing, and speaking English
* Alignment to Panasonic's seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)
Preferred Qualifications:
* Experience in an industrial, construction, or manufacturing claims setting
* Knowledge of OCIP or CCIP programs and related claims processes
* Experience supporting insurance audits, renewals, or risk financing strategies
* Experience guiding or mentoring junior claims staff, or serving as a technical resource
* Familiarity with loss control or claims prevention initiatives in a manufacturing setting
Preferred Certification(s):
* AIC - Associate in Claims - strongly recommended
* INS - Certificate in General Insurance
* ARM - Associate in Risk Management
* OSHA 1904 Recordkeeping Standard Training - strongly recommended
* CRIS - Construction Risk and Insurance Specialist
Physical Demands:
Physical Activities: Percentage of time (equaling 100%) during the normal workday the employee is required to:
* Sit: 40%
* Walk: 30%
* Stand: 20%
* Lift: 10%
Required Lifting and Carrying: Not required (0%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)
For this position, the required frequency is:
* Up to 10 lbs.: Occasional
* Up to 20 lbs.: Not Required
* Up to 35 lbs.: Not Required
* Team-lift only (over 35 lbs.): Not Required
Who We Are:
Meet Panasonic Energy! At Panasonic Energy, you'll do work that matters as we are dedicated to transforming the world through the acceleration of sustainable energy. By producing safe, high-quality lithium-ion batteries, you become part of a team that plays a crucial role in creating technologies that move us.
This is an exciting time to join us as we expand our operations to De Soto, Kansas and build the world's largest lithium-ion battery factory. We will provide you with the opportunity to experience career growth in more ways than one.
As an innovative thinker, you'll thrive here, as we continually push the boundaries of lithium-ion battery technology and production capabilities to enhance efficiency and performance in EVs.
Being part of Panasonic Energy means positively contributing to society, aligning with our commitment to building a better world through sustainable energy solutions.
We care about what you care about, fostering an environment where your contributions make a meaningful impact on the future of energy and transportation. Join us and be part of a team that values your work, encourages innovation, and actively contributes to a positive societal impact.
In addition to an environment that is as innovative as our products, we offer competitive salaries and benefits.
We Take Opportunity Seriously:
At Panasonic Energy, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, submit your application!
Where You'll Be:
For our onsite roles, Panasonic Energy is committed to fostering an ideal working environment that goes beyond the conventional. We understand the significance of moments that matter in your onsite experience, and we prioritize creating a workspace that not only promotes productivity but also ensures a fulfilling and positive work atmosphere. Join us at Panasonic Energy, where your onsite presence is valued, and we strive to make each moment count in your professional journey.
Benefits & Perks - What's In It For You:
Panasonic Energy prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:
* Highly inclusive and class-leading healthcare options to include family planning, mental health, and pet insurance
* Employee assistance programs that support total well-being with complimentary session offered each and every month
* Company-matched and fully vested 401K retirement program that starts immediately from date of enrollment
* Annual bonus program, High5 employee recognition and awards platform, quarterly and annual employee recognition
* Simplified access to self-guided and representative-supported short and long-term financial wellness and retirement planning
* Educational Assistance & Reimbursement Program
* Inclusion programs and associated employee resource groups that promote representation and belonging
* Leadership, career, and mentorship development programs opportunities at all levels across the organization
* Collaborative and motivating culture routed in continuous personal and professional growth and much more.
Supplemental Information:
Pre-employment drug testing is required.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.
Thank you for your interest in Panasonic Energy Corporation of North America.
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