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Claims specialists work for insurance companies and investigate insurance claims for damaged property, health issues, or business failure. The process and review claims, manage settlements, prove liability, and check insurance coverage. They create the documentation of insurance cases as well.
Claims specialists are responsible for assessing damage and loss, and as a consequence, they contribute to helping people get back on their feet after a crisis. For this reason, many people find working as a claims specialist a rewarding job.
You need to have an up-to-date knowledge of state and federal insurance policies, be organized and disciplined, have great communication skills, and experience in settling negotiations. With all of this in place, successful claims specialists make around $55,000 a year.
Avg. Salary $43,164
Avg. Salary $59,228
Growth rate -6%
Growth rate 0.3%
American Indian and Alaska Native 0.50%
Asian 5.14%
Black or African American 11.40%
Hispanic or Latino 16.49%
Unknown 4.39%
White 62.08%
Genderfemale 68.95%
male 31.05%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
| Skills | Percentages |
|---|---|
| Customer Service | 19.21% |
| Litigation | 7.22% |
| Patients | 5.02% |
| Claims Handling | 4.48% |
| Quality Standards | 4.19% |
Claim specialist certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific claim specialist certification, having one may help you stand out relative to other applicants.
The most common certifications for claim specialists include Certified Billing and Coding Specialist (CBCS) and Associate in Claims (AIC).
When your background is strong enough, you can start writing your claim specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a claim specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Now it's time to start searching for a claim specialist job. Consider the tips below for a successful job search:

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The average claim specialist salary in the United States is $43,164 per year or $21 per hour. Claim specialist salaries range between $27,000 and $67,000 per year.
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