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Working as a Claim Specialist

Claims specialists work for insurance companies and investigate insurance claims for damaged property, health issues, or business failure. The process and review claims, manage settlements, prove liability, and check insurance coverage. They create the documentation of insurance cases as well.

Claims specialists are responsible for assessing damage and loss, and as a consequence, they contribute to helping people get back on their feet after a crisis. For this reason, many people find working as a claims specialist a rewarding job.

You need to have an up-to-date knowledge of state and federal insurance policies, be organized and disciplined, have great communication skills, and experience in settling negotiations. With all of this in place, successful claims specialists make around $55,000 a year.

There is more than meets the eye when it comes to being a claim specialist. For example, did you know that they make an average of $18.78 an hour? That's $39,064 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -13,000 job opportunities across the U.S.

What Does a Claim Specialist Do

There are certain skills that many claim specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, math skills and computer skills.

When it comes to the most important skills required to be a claim specialist, we found that a lot of resumes listed 12.5% of claim specialists included customer service, while 11.3% of resumes included insurance companies, and 9.1% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the claim specialist job title. But what industry to start with? Most claim specialists actually find jobs in the insurance and health care industries.

How To Become a Claim Specialist

If you're interested in becoming a claim specialist, one of the first things to consider is how much education you need. We've determined that 41.5% of claim specialists have a bachelor's degree. In terms of higher education levels, we found that 9.4% of claim specialists have master's degrees. Even though most claim specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a claim specialist. When we researched the most common majors for a claim specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on claim specialist resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a claim specialist. In fact, many claim specialist jobs require experience in a role such as customer service representative. Meanwhile, many claim specialists also have previous career experience in roles such as claim processor or claims representative.

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Average Salary$39,064
Job Growth Rate-4%

Claim Specialist Jobs

Claim Specialist Career Paths

Top Careers Before Claim Specialist

Top Careers After Claim Specialist

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Average Salary for a Claim Specialist

Claim Specialists in America make an average salary of $39,064 per year or $19 per hour. The top 10 percent makes over $75,000 per year, while the bottom 10 percent under $20,000 per year.
Average Salary
$39,064

Best Paying Cities

City
Average Salary
Lakewood, NJ
Salary Range39k - 79k$56k$56,396
New York, NY
Salary Range39k - 77k$55k$55,222
Baltimore, MD
Salary Range38k - 77k$55k$54,782
Dover, NH
Salary Range38k - 69k$52k$52,006
Morgantown, WV
Salary Range35k - 72k$50k$50,325
Dearborn, MI
Salary Range34k - 72k$50k$50,014
$25k
$79k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Claims Specialist In Training
Claims Specialist In Training
Geico Insurance
Geico Insurance
11/26/2020
11/26/2020
$39,36111/26/2020
$39,361
Risk and Claims Specialist
Risk and Claims Specialist
G4S
G4S
11/25/2020
11/25/2020
$50,00011/25/2020
$50,000
Risk and Claims Specialist
Risk and Claims Specialist
G4S Secure Solutions (USA) Inc.
G4S Secure Solutions (USA) Inc.
11/24/2020
11/24/2020
$50,00011/24/2020
$50,000
Insurance Claims Specialist
Insurance Claims Specialist
Randstad
Randstad
11/24/2020
11/24/2020
$29,21811/24/2020
$29,218
Dental Claims Specialist
Dental Claims Specialist
The Ohio State University
The Ohio State University
11/21/2020
11/21/2020
$43,82711/21/2020
$43,827
See More Recent Salaries

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Claim Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Claim Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Claim Specialist Resume

At Zippia, we went through countless Claim Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Claim Specialist Demographics

Gender

female

66.0 %

male

29.5 %

unknown

4.5 %

Ethnicity

White

66.0 %

Hispanic or Latino

14.6 %

Black or African American

11.3 %

Foreign Languages Spoken

Spanish

72.2 %

Chinese

5.6 %

German

5.6 %
See More Demographics

Claim Specialist Education

Degrees

Bachelors

41.5 %

Associate

18.2 %

High School Diploma

16.0 %

Top Colleges for Claim Specialists

1. Stanford University

Stanford, CA

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL

In-State Tuition
$54,568
Enrollment
8,451

4. California State University - Bakersfield

Bakersfield, CA

In-State Tuition
$7,309
Enrollment
9,142

5. University of Southern California

Los Angeles, CA

In-State Tuition
$56,225
Enrollment
19,548

6. SUNY Stony Brook

Stony Brook, NY

In-State Tuition
$9,625
Enrollment
17,407

7. Boston University

Boston, MA

In-State Tuition
$53,948
Enrollment
17,238

8. New York University

New York, NY

In-State Tuition
$51,828
Enrollment
26,339

9. Maria College of Albany

Albany, NY

In-State Tuition
$15,140
Enrollment
876

10. University of Minnesota - Twin Cities

Minneapolis, MN

In-State Tuition
$14,760
Enrollment
31,451
See More Education Info

Entry Level Jobs For Becoming A Claim Specialist

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Claim Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.5% of claim specialists listed customer service on their resume, but soft skills such as analytical skills and math skills are important as well.

  • Customer Service, 17.3%
  • Communication, 9.9%
  • Insurance Companies, 9.7%
  • Medical Records, 6.7%
  • Complex Claims, 4.3%
  • Other Skills, 52.1%
  • See All Claim Specialist Skills

Best States For a Claim Specialist

Some places are better than others when it comes to starting a career as a claim specialist. The best states for people in this position are Delaware, Connecticut, Rhode Island, and New Jersey. Claim specialists make the most in Delaware with an average salary of $59,961. Whereas in Connecticut and Rhode Island, they would average $59,482 and $58,213, respectively. While claim specialists would only make an average of $55,839 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Delaware

Total Claim Specialist Jobs:
40
Highest 10% Earn:
$113,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Michigan

Total Claim Specialist Jobs:
408
Highest 10% Earn:
$99,000
Location Quotient:
1.41
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Claim Specialist Jobs:
37
Highest 10% Earn:
$106,000
Location Quotient:
0.96
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Claim Specialist Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ claim specialists and discovered their number of claim specialist opportunities and average salary. Through our research, we concluded that State Farm was the best, especially with an average salary of $39,299. Nationwide Mutual Insurance . follows up with an average salary of $47,912, and then comes Allstate with an average of $40,890. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a claim specialist. The employers include Allianz of America, EQUIFAX, and Expeditors International of Washington

1. State Farm
4.6
Avg. Salary: 
$39,299
Claim Specialists Hired: 
958+
2. Nationwide Mutual Insurance ...
4.7
Avg. Salary: 
$47,912
Claim Specialists Hired: 
522+
3. Allstate
4.7
Avg. Salary: 
$40,890
Claim Specialists Hired: 
386+
4. Liberty Mutual
4.7
Avg. Salary: 
$51,150
Claim Specialists Hired: 
380+
5. Humana
4.7
Avg. Salary: 
$46,379
Claim Specialists Hired: 
251+
6. Aflac
4.6
Avg. Salary: 
$45,222
Claim Specialists Hired: 
218+

Claim Specialist Videos

Recently Added Claim Specialist Jobs

Updated October 2, 2020