Claims adjuster jobs in Chesapeake, VA - 27 jobs

Job DescriptionDescription: Capstone ISG is one of the nation's fastest growing Independent Adjustment firms. As we continue to grow our business, we look for people who offer inspiration and innovation, as well as have an internal drive for results. Our team members are focused on customer service and are dedicated to making Capstone a fun and rewarding place to work. Primary Responsibilities: Evaluates coverage based on the claim report, the insurance policy, endorsements and applicable statutes and case law. Coverage interpretation will be for personal and commercial lines policies. Possesses in-depth knowledge of multi-jurisdictional claims handling issues. Conducts interviews of all involved parties as requested by client. Interviews will be done by telephone or in-person. Statements may be recorded or written. Completes investigations by obtaining and reviewing police and other official reports, hospital records, appraisals and repair estimates to evaluate injuries and property damage. Obtains medical authorizations to secure records and bills to evaluate injury claims. Analyzes injury information to set case reserves for specific clients. Negotiates and settles claims of varying complexity with minimal supervision. Prepares settlement letters, coverage and liability denial letters, Reservation of Rights letters and other letters as needed. Shows appropriate attempts in establishing initial contact. Maintains current follow ups in all files. Attends mediations, as needed. Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication. Records time and expense charges to clients. Manages expected caseload. Secures/maintains appropriate state adjuster licenses, continuing education requirements and certifications. Requirements: Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience. Minimum of 5 years of Commercial and Personal Liability claims handling experience. Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims. Must have a valid driver's license Skills and Competencies: Ability to work in a high volume, fast paced environment managing multiple tasks with minimal supervision. Ability to provide excellent service to policyholders and clients. Ability to efficiently operate a computer and related claims and business software. Effective analytical and problem-solving skills necessary to make decisions and resolve conflict with minimal supervision. Excellent verbal and written communication skills. Excellent attention to detail. Strong analytical ability. Ability to work independently in a virtual environment when required. Excellent organizational and time management skills. Possesses a high level of investigation, analysis, evaluation and negotiation skills. Physical Demand Requirements: The physical requirements associated with the position are limited. Repetitive tasks are associated with typing, filing, data entry, telephonic communication, and general clerical duties. While performing the duties of this position, auto travel is required.

CENCO Claims is seeking a reliable Daily Property Adjuster to service residential property claims throughout the Virginia Beach, VA area. This field-based role provides a steady flow of assignments, flexible scheduling, and strong support from our internal claims team. Key Responsibilities: Perform on-site inspections to identify and assess property damage Develop accurate repair estimates using Xactimate Capture and organize detailed photos and documentation Communicate clearly and professionally with policyholders and insurance carriers Deliver complete and timely claim files Requirements: Strong working knowledge of Xactimate Solid understanding of residential property damage and repair processes Excellent organizational, communication, and time management skills Reliable transportation and a valid driver's license Virginia or designated home state adjuster license What We Offer: Competitive per-claim compensation Reliable claim volume in the Virginia Beach area Flexible scheduling options Ongoing support from experienced claims professionals Long-term opportunities for consistent work Apply Today.

IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement. Why This Opportunity Matters: With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand. As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives. This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation. Join Our Team: Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt? If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster. You're welcome to sign up on our jobs roster if you meet our guidelines. How We Can Help You Succeed: At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting. Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges. Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster. Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals. Seize the Opportunity Today! Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews. You can also find us on YouTube at: (********************************************************* and Facebook at: (************************************************** for additional resources and updates. APPLY HERE #AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.

At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at ********************** Overview: Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution. Key Responsibilities: - Planning and organizing daily workload to process claims and conduct inspections - Investigating insurance claims, including interviewing claimants and witnesses - Handling property claims involving damage to buildings, structures, contents and/or property damage - Conducting thorough property damage assessments and verifying coverage - Evaluating damages to determine appropriate settlement - Negotiating settlements - Uploading completed reports, photos, and documents using our specialized software systems Requirements: - Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces - Strong interpersonal communication, organizational, and analytical skills - Proficiency in computer software programs such as Microsoft Office and claims management systems - Self-motivated with the ability to work independently and prioritize tasks effectively - High school diploma or equivalent required - Previous experience in insurance claims or related field is a plus but not required Next Steps: If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps. Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region! As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in February 2026. This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I, or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations. To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. Responsibilities * Manages an inventory of claims to evaluate compensability/liability. * Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. * Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. * Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. * Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. * Performs other duties as assigned. Qualifications * Effective interpersonal, analytical and negotiation abilities required * Ability to provide information in a clear, concise manner with an appropriate level of detail * Demonstrated ability to build and maintain effective relationships * Demonstrated success in a professional environment; success in a customer service/retail environment preferred * Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent * Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory * Licensing may be required in some states About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

MBP is looking for Claims Analyst/Lead Claims Analyst/Senior Claims Analyst * in Tampa, FL, Raleigh, NC, or Washington DC areas, with significant experience developing and/or providing review and analysis of construction claims, specifically related to delay, productivity, and cost impacts. Highly proficient in Oracle P6 and experienced with one or more of the following: Microsoft Project, Phoenix Project Manager, or similar. Responsibilities Main Duties: Performs review and analysis of construction claims. Assists with development of contractor claims. Develops and/or review time extension requests. Assist with development of expert reports and exhibits. Qualifications Education B.S. in Civil Engineering, Construction Management, or relevant experience which equates to this degree. P.E. license, Certified Construction Manager, Planning and Scheduling Profession, or similar, certification preferred. Skills and Abilities Experience developing and/or providing review and analysis of construction claims, specifically related to delay, productivity, and cost impacts. Experience drafting expert reports and deliverables. Proficient in Oracle P6 required and experienced with Microsoft Project desired. Additional experience in one or more of the following desired: construction management, cost estimating, value engineering, risk management, constructibility review, and/or contract administration. Ability to relate technical knowledge to a non-technical audience. Proficiency in reading/understanding construction plans and specifications. Proficiency with Microsoft Office software programs including Word, Excel, and PowerPoint. Experience providing training, supervision, proposal development, and business development desired. Occasional overnight travel may be required. STATUS: Full-time BENEFITS: Competitive compensation with opportunities for semi-annual bonuses Generous Paid Time Off and holiday schedules 100% Employer paid medical, dental, vision, life, AD&D, and disability benefits (for individual) Health Savings Account with company contribution 401(k)/Roth 401(k) plan with company match Tuition Assistance and Student Loan Reimbursement Numerous Training and Professional Development opportunities Wellness Program & Fitness Program Reimbursement Applicants must be authorized to work in the U.S. without sponsorship. MBP is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

Join Our Talent Pipeline for Customer Service Opportunities at Chubb!!! Are you dedicated to delivering exceptional customer service? Chubb is looking to build a talent pipeline for upcoming positions focused on providing outstanding support through phone and online interactions with our agents and customers. If you are passionate about fostering resilience and security for clients, we want to hear from you! Why Chubb? At Chubb, our mission is to provide superior insurance solutions that empower our clients with resilience and security. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Locations: These positions require in-office presence. We are seeking candidates in Phoenix, AZ , Alpharetta, GA, Chesapeake, VA and O'Fallon, MO. Overview: This is an entry to mid-level role in the North America claim contact center. In this role, you will be instrumental in delivering superior customer service, utilizing your excellent communication skills, emotional intelligence, attention to detail, and proficiency in computer systems to enhance our clients' experiences. Key Responsibilities: Handle Inbound Calls: Provide exceptional engagement, support, and advocacy for our customers and agents when reporting new claims or seeking information on existing claims. Process Digital Requests: Assist customers with electronic request processing, including first notices of loss, inquiries, and policy research. Document Interactions: Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance lines. Provide Product Support: Offer services related to towing, rental car arrangements, temporary housing, coverage verification, and policy details. Work Autonomously: Maintain a high level of training and competency in policies, procedures, and systems in a rapidly changing environment. Customer-Centric Advocacy: Enhance the claims experience by advocating for customers and agents, continuously suggesting process improvements, escalating concerns, and identifying opportunities for enhancement. Catastrophe Awareness: Demonstrate flexibility during weather events or other emergencies, which may require overtime or overnight support. Development: If you do not already hold one, you may be required to obtain an applicable resident or designated home state adjuster's license and possibly additional state licensure. Experience & Education Requirements: High school diploma or GED equivalent. Industry experience is not required. We welcome candidates from various fields, including hospitality, retail, sales, banking, and education. Ability to handle multiple tasks simultaneously in a fast-paced environment. Excellent verbal and written communication and interpersonal skills. Proven ability to work effectively in a team environment. Proficiency in using computers and navigating multiple software applications. Ability to remain calm and composed under pressure while resolving customer inquiries. Ability to meet or exceed established performance standards. Strong time management and organizational skills. Licensure in any insurance discipline is a plus. Company Benefits Highlights: At Chubb, we provide employees with best-in-class benefits to support their physical, emotional, and financial goals. We foster a collaborative and inclusive culture with flexible options to meet our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day Health savings account (HSA) and flexible spending account (FSA) options Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition and education reimbursement for lifelong learning Professional training and development programs Employee Stock Purchase Plan Ready to Join Our Talent Pipeline? If you are enthusiastic about providing exceptional customer service and ready to help enhance our clients' experiences, we invite you to submit your resume and express your interest in future opportunities at Chubb. Why wait? Apply today, we look forward to connecting with you!

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Rec Marine Adjuster **PRIMARY PURPOSE** **:** To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement. + Receives and reviews new claims and maintains data integrity in the claims system. + Reviews survey reports and insurance policies to determine insurance coverage. + Prepares settlement documents and requests payment for the claim and expenses. + Assists in preparing loss experience report to help determine profitability and calculates adequate future rates. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required. **Experience** 3 years or more of Marine Adjusting preferred. **Skills & Knowledge** + Strong oral and written communication skills + PC literate, including Microsoft Office products + Good customer service skills + Good organizational skills + Demonstrated commitment to timely reporting + Ability to work independently and in a team environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** **:** + Must be able to stand and/or walk for long periods of time. + Must be able to kneel, squat or bend. + Must be able to work outdoors in hot and/or cold weather conditions. + Have the ability to climb, crawl, stoop, kneel, reaching/working overhead + Be able to lift/carry up to 50 pounds + Be able to push/pull up to 100 pounds + Be able to drive up to 4 hours per day. + Must have continual use of manual dexterity **Auditory/Visual** **:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

The Workers Compensation Adjuster is responsible for managing and administering workers' compensation claims and programs. Duties include processing claims, ensuring compliance with state and federal regulations, coordinating with insurance carriers, and supporting employees through the claims process. The role requires strong knowledge of workers' compensation laws, attention to detail, and excellent communication skills to liaise between employees, medical providers, and internal teams. Salary range is between $60,000 - $70,000. Ideal candidates will have experience in customer relations, project management, accident response management, claims intakes and workers comp adjustments, and employee relations. This role is in-office in Norfolk, VA. Essential Functions: Receive, review, and process workers' compensation claims promptly and accurately. Maintain detailed documentation and ensure timely reporting to insurance carriers. Ensure all claims and processes comply with state and federal workers' compensation laws. Serve as the primary point of contact for employees regarding claims and benefits. Collaborate with insurance providers, medical professionals, and internal HR teams. Facilitate return-to-work programs and modified duty assignments when necessary. Track claim status, costs, and trends to identify risk areas. Prepare regular reports for management on claims activity and compliance metrics. Competencies: Accurately process claims and maintain compliance with regulations. Strong understanding of workers' compensation laws and related policies. Ability to review claims data, identify trends, and recommend improvements. Clear and empathetic communication with employees, medical providers, and insurance carriers. Resolve claim issues and facilitate return-to-work solutions effectively. Handle sensitive employee and medical information with discretion. Manage multiple claims and deadlines efficiently. Ability to communicate effectively, collaboratively, and problem-solve effectively with employees across various levels of the organization. Ability to foster a culture of collaboration. Ability to prioritize well and communicate in both written and verbal forms. Ability to coordinate risk management/safety efforts throughout various departments. Position requires employee to be able to pass a background check and drug screen as required for this job. Work authorization requirements: Must meet I-9 requirements. Affirmative Action/EEO statement: Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. Benefits Offered: This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K. AI Usage Disclaimer: As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.

The purpose of this class is to provide customer service to citizens and employees who contact the Department of Risk Management for assistance in the filing and handling of general, automotive, and Workers' Compensation claims. This job requires a level of independent thinking and problem-solving skills. Works within a team and sometimes independently. Minimum Requirements * Bachelor's in Criminal Justice, Business, Insurance Management or other related field of study preferred OR a combination of education and experience equivalent to a Bachelor's degree in Business or a related field from an accredited college or university with major coursework in a field directly related to claims handling. * Requires extensive knowledge of the Virginia Worker's Compensation Act, risk management financing and claims handling. * Three (3) years of claims handling experience required. * A minimum of three (3) years of full-time equivalent experience in planning, implementing or evaluating workers' compensation and liability claims in Virginia. * Three (3) years of experience working with municipal government, understanding of interdepartmental knowledge relationship experience preferred. * Experience may substitute for education on the basis of one year of experience for each year of education. * Associate in Claims (AIC) preferred. Additional Requirements * Associate in Claims designation provided by the employer. * Additional claims adjusting certifications will be provided by the employer. * This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy. * Must possess a valid driver's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria. * Must successfully pass a background check related to this position prior to any offer of employment or promotion. * The incumbent may be considered "essential personnel" during city emergency situations, or at the direction of the City Manager or designee which may include long hours and unusual schedules. Click here for a complete job description. "Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of fun, rich, and diverse waterfront history, as well as a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits."

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This **hybrid role** requires an individual to be **in the office 3 days** per week. This position can be based in one of the following locations: **San Antonio, TX; Chesapeake, VA; or Tampa, FL.** Relocation assistance is **not** available for this position. **What you'll do:** + Identifies and manages existing and emerging risks that stem from business activities and the job role. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. + Follows written risk and compliance policies, standards, and procedures for business activities. + Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. + Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. + Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. + Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. + Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. + Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. + Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. + Supports workload surges and/or Catastrophe Operations as needed. + May act as an informal resource for team members with less experience. **What you have:** + High School or General Equivalency Diploma. + 1 year of injury adjusting experience. + 2 years of auto liability claims adjusting experience. + Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. + Proficient negotiation, investigation, communication, and conflict resolution skills. + Demonstrated time-management and decision-making skills. + Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. + Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. + Ability to exercise sound financial judgment and discretion in handling insurance claims. + Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. + Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. **What sets you apart:** + 4 or more years auto liability/casualty adjusting experience. + 1yr Medical experience to include coding and billing or EMT. + Ongoing Professional Development with a focus on Insurance. + Bachelors degree or higher. + US military experience through military service or a military spouse/domestic partner. **Compensation Range:** The salary range for this position is: **$63,590 - $121,530.** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job DescriptionDescription: Capstone ISG is one of the nation's fastest growing Independent Adjustment firms. As we continue to grow our business, we look for people who offer inspiration and innovation, as well as have an internal drive for results. Our team members are focused on customer service and are dedicated to making Capstone a fun and rewarding place to work. We are currently accepting applications for independent (1099) property adjusters in the locations below. Other locations may be considered. Louisville, KYPIttsburgh, PAEastern Shore, MDMinneapolis, MNMemphis, TNNorthern New JerseyFlorence, SC This is a contract (1099) position. · Conducts prompt, thorough and fair investigations by obtaining relevant facts to determine coverage, origin, and extent of loss. · Documents damage and prepares written estimates using Xactimate software. · Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication. Requirements: 2+ years handling property insurance claims required Candidate must have an active Xactimate account Can handle partial and full assignments Commercial and personal lines experience preferred A qualified candidate must have their own transportation, equipment and software Good writing and technology skills

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region! As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in February 2026. This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I, or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations. To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. Responsibilities Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Qualifications Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory Licensing may be required in some states About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Overview: As the Casualty Claims Specialist, you will be responsible for managing injury and damage claims in personal and commercial auto, as well as general liability cases. Locations: We are seeking candidates in Phoenix, AZ, O'Fallon, MO, Chesapeake, VA, Philadelphia, PA, Alpharetta, GA Key Responsibilities: Analyze initial reports to determine the nature of loss, coverage provided, and the scope of injury or damage in both personal and commercial auto, as well as general liability cases. Conduct comprehensive investigations into all aspects of reported claims, including potential fraud. Secure appropriate supporting documentation and verify its accuracy, relevance, and completeness. Manage first and third-party injury claims related to No-Fault/Med Pay and liability exposures. Apply knowledge of jurisdictional regulations and case law applicable to all territories handled. Negotiate liability and damages effectively when appropriate. Demonstrate the ability to manage and monitor cases to ensure timely development and resolution of claims inventory. Collaborate with department management to deliver presentations, conduct meetings, and serve as a technical resource. Experience & Education Requirements: 5-7+ years of experience in liability insurance claims adjusting, including litigation. Bachelor's Degree or equivalent experience. Desired Skills: Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and insurance regulations. Aptitude for evaluating, analyzing, and interpreting contracts and other complex information. Excellent verbal and written communication skills. Licensure Requirement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. Company Benefits Highlights: At Chubb, we foster a collaborative in-office environment with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day of employment Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition reimbursement to support your ongoing education Stock options for eligible employees We welcome enthusiastic candidates who are ready to take on the challenges of this role and contribute to our team's success!

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Executive General Adjuster - Mid Atlantic Region **PRIMARY PURPOSE** : To investigate claims internationally of any size or complexity, against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimants. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock). + Examines claim form and other records to determine insurance coverage. + Interviews, telephones, or corresponds with claimant and witnesses regarding claim. + Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance. + Estimates cost of repair, replacement, or compensation. + Prepares report of findings and negotiates settlement with claimant. + Recommends litigation by legal department when settlement cannot be negotiated. + Attends litigation hearings. + Revises case reserves in assigned claims files to cover probable costs. + Prepares loss experience reports to help determine profitability and calculates adequate future rates. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required. **Experience** Five (5) years of related experience or equivalent combination of education and experience required. **Skills & Knowledge** + Strong oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Strong customer service skills + Attention to detail and accuracy + Good time management and organizational skills + Ability to work independently or in a team environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** : + Must be able to stand and/or walk for long periods of time. + Must be able to stand and/or walk for long periods of time. + Must be able to kneel, squat or bend. + Must be able to work outdoors in hot and/or cold weather conditions. + Have the ability to climb, crawl, stoop, kneel, reaching/working overhead + Be able to lift/carry up to 50 pounds + Be able to push/pull up to 100 pounds + Be able to drive up to 4 hours per day. + Must have continual use of manual dexterity. **Auditory/Visual** : Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 100,518.00 - 140,725.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated **Sr. Injury Adjuster- UM** , you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. **What you'll do:** + Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. + Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. + Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. + Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. + Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. + Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. + Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. + Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. + May be assigned CAT deployment travel with minimal notice during designated CATs. + Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma. + 2 years of auto claims adjusting experience. + 1 year of injury adjusting experience with attorney represented claims, + Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. + Proficient negotiation, investigation, communication, and conflict resolution skills. + Demonstrated time-management and decision-making skills. + Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. + Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. + Ability to exercise sound financial judgment and discretion in handling insurance claims. + Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. + Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. **What sets you apart:** + 4 or more years auto liability/casualty adjusting experience. + 1 year or more experience in Uninsured motorist (UM) claims + Ongoing professional development with a focus on Insurance + Bachelors degree or higher **Compensation range:** The salary range for this position is: $63,590 - $121,530 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** USAA will consider qualified applicants with a criminal history pursuant to the **San Diego County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the L **os Angeles County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Why Chubb? At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision. Be part of a dynamic team dedicated to protecting what matters most and making a positive impact for our clients and communities. Together, we shape a safer, more secure world. Locations: This position requires in-office presence. We are seeking candidates in Phoenix, AZ and O'Fallon, MO. Overview: As a Claim Center Representative in Operations, you will join a diverse team responsible for providing back-office support to NA Claims and contributing to the delivery of an exceptional client experience. The primary responsibilities include claim file maintenance, processing payments and financial transactions, managing forms and correspondence, and claim reporting within a fast-paced, deadline-driven environment. Job Responsibilities: Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service. Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands. Ensure all activities are documented completely and accurately. Recognize, prioritize, and escalate priority requests according to established guidelines. Create and maintain accurate productivity logs to track department results. Communicate effectively with business partners to meet customer requirements. Key Qualifications: Excellent written and verbal communication skills. Strong attention to detail, with a focus on delivering high-quality results. Ability to manage a high volume of work in a fast-paced, deadline-driven environment. Proven desk and time management skills, with the ability to multitask and prioritize effectively. Ability to follow established workflows and assess information to make sound decisions. Basic computer proficiency, including knowledge of Microsoft Word and Excel. Education & Experience: High school diploma required. 1-3 years of relevant customer service experience. Prior insurance and/or customer service experience is a plus. Company Benefits Highlights: At Chubb, we offer best-in-class benefits to support your physical, emotional, and financial well-being. We foster a collaborative and inclusive culture, with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day Health Savings Account (HSA) and Flexible Spending Account (FSA) options Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition and education reimbursement to support lifelong learning Professional training and development programs Employee Stock Purchase Plan

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Regional General Adjuster - Mid Atlantic Region **PRIMARY PURPOSE** **:** To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses and manage smaller and non-complex National Accounts. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Examines claim forms and other records to determine insurance coverage. + Administers and reconciles complex catastrophic claims for property. + Interviews, telephones, or corresponds with claimant and witnesses regarding claim. + Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance. + Estimates cost of repair, replacement, or compensation. + Prepares report of findings and negotiates settlement with claimant. + Recommends litigation by legal department when settlement cannot be negotiated. + Attends litigation hearings. + Revises case reserves in assigned claims files to cover probable costs. + Prepares loss experience reports to help determine profitability and calculates adequate future rates. + Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required. **Experience** Five (5) years of related experience or equivalent combination of education and experience required. **Skills & Knowledge** + Strong oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Strong customer service skills + Attention to detail and accuracy + Good time management and organizational skills + Ability to work independently or in a team environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: + Must be able to stand and/or walk for long periods of time. + Must be able to kneel, squat or bend. + Must be able to work outdoors in hot and/or cold weather conditions. + Have the ability to climb, crawl, stoop, kneel, reaching/working overhead + Be able to lift/carry up to 50 pounds + Be able to push/pull up to 100 pounds + Be able to drive up to 4 hours per day. + Must have continual use of manual dexterity Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 61,857.00 - 86,600.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are seeking a dedicated Claims Litigation Manager Senior. We offer a flexible work environment that **requires an individual to be in the office 3 days per week** . This position can be based in our **Chesapeake, VA or Tampa, FL offices** . Relocation assistance is not available for this position. **What you'll do:** As a dedicated Claims Litigation Manager Senior, you will manage complex litigation arising out of the auto contracts in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution **. Focus will be in the East Coast.** Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. + Manages complex litigation, to include BI or Property cases involving serious bodily injury or property damage, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines. + Works independently with minimal supervision; acts as a resource for colleagues with less experience. + Applies advanced knowledge of claims litigation processes. + Proactively manages litigation and acts as liaison with members, internal and external counsel. + Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. + Represents USAA at mediations, case conferences, and/or trials. + Reviews, audits, and approves legal fees and expenses. + Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. + Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. + Synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation and business solutions. + Provides insight and guides management and counsel on issues. + Assists team members in reviewing, formulating, and documenting litigation plan and serves as a resource to team members on escalated issues of an unusual nature. + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. + May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training. + Will be prepared to assume responsibilities of the DLO, as needed, and demonstrate team leadership characteristics. + Ensures members receive high levels of service from themselves and law firm vendors. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). + 6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation. + 2 years customer contact experience. + Claims adjusters license in assigned state or ability to obtain license within 3 months. + Advanced knowledge of strong negotiation techniques and customer service skills. + Excellent communication skills. + Advanced knowledge of P&C policies and state laws. + Advanced knowledge of regulatory compliance related to claims and claims litigation. + Experience handling large losses auto, property or commercial. + Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. **What sets you apart:** + 7+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. + **3+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.** + Experience managing complex litigation, to include BI cases involving serious bodily injury, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines + Familiarity with injury claims litigation processes. + Working litigation claims in the East Coast region. Compensation range: The salary range for this position is: $103,450-$191,970. **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.