Claims adjuster vs claims administrator

The differences between claims adjusters and claims administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims adjuster and a claims administrator. Additionally, a claims adjuster has an average salary of $51,116, which is higher than the $36,432 average annual salary of a claims administrator.

The top three skills for a claims adjuster include insurance carriers, auto claims and customer service. The most important skills for a claims administrator are data entry, customer service, and process claims.

Claims adjuster vs claims administrator overview

	Claims Adjuster	Claims Administrator
Yearly salary	$51,116	$36,432
Hourly rate	$24.57	$17.52
Growth rate	-6%	-3%
Number of jobs	13,221	59,006
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 53%
Average age	44	44
Years of experience	4	4

What does a claims adjuster do?

A claim's adjuster is responsible for the handling of the insurance claims and investigating the extent of property damage and processing the business or a person's liability. Claims adjusters have a broad range of duties such as damage inspection to evaluate incident reports, communicating with property owners and spectators as well as referring to legal documents. They must also have excellent analytical and critical-thinking skills to calculate payments and analyze the complexities of multiple sources. Claims adjusters should also provide timely reports for reference and possible disputes.

What does a claims administrator do?

Claims administrators are professionals who are responsible for performing administrative duties related to insurance claims. These administrators must collaborate with insurance companies so that they can analyze claims and determine the extent of the company's liability. They must review billing and process claims correctly by identifying provider information and other documentation to ensure a prompt payout. Claims administrators must also maintain and manage the compensation files of all workers in order to conduct preliminary investigations on work-related injuries for worker's compensation claims.

Claims adjuster vs claims administrator salary

Claims adjusters and claims administrators have different pay scales, as shown below.

	Claims Adjuster	Claims Administrator
Average salary	$51,116	$36,432
Salary range	Between $40,000 And $64,000	Between $29,000 And $44,000
Highest paying City	Los Angeles, CA	Reno, NV
Highest paying state	New Jersey	Connecticut
Best paying company	Merchants Insurance Group	ABB
Best paying industry	Insurance	Hospitality

Differences between claims adjuster and claims administrator education

There are a few differences between a claims adjuster and a claims administrator in terms of educational background:

	Claims Adjuster	Claims Administrator
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	Stanford University	-

Claims adjuster vs claims administrator demographics

Here are the differences between claims adjusters' and claims administrators' demographics:

	Claims Adjuster	Claims Administrator
Average age	44	44
Gender ratio	Male, 45.1% Female, 54.9%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	11%

Differences between claims adjuster and claims administrator duties and responsibilities

Claims adjuster example responsibilities.

Achieve targeted performance goals to manage costs and support Allstate's industry-leading operational standards.
Maintain a full caseload of WC files for a Louisiana customer, for six months, while managing this team.
Manage California branch operations including supervision of 5 WC adjusting and support staff
Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures

Claims administrator example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
Implement HIPAA regulations to protect patient privacy.
Adjudicate medical, commercial and Medicaid, claims.
Code medical records by following current ICD-9/ICD-10, CPT, and HCPCS standards.
Work with doctors, TPA, adjusters, attorneys, to maintain claim cost effectively.
Process various compensation benefits applications for veterans in compliance with organizational laws, federal laws, rules and regulations.

Claims adjuster vs claims administrator skills

Common claims adjuster skills

Insurance Carriers, 13%
Auto Claims, 8%
Customer Service, 8%
Litigation, 7%
Xactimate, 6%
Claims Handling, 5%

Common claims administrator skills

Data Entry, 12%
Customer Service, 9%
Process Claims, 8%
Phone Calls, 7%
HR, 5%
Insurance Claims, 5%

Claims Adjuster vs. similar jobs

Claims Adjuster related careers

Claims Adjuster related jobs

Claims Adjuster jobs by location

Zippia Careers
Business and Financial Industry
Claims Adjuster
Claims Adjuster vs Claims Administrator

Updated January 8, 2025

Browse business and financial jobs