Claims adjuster vs senior claims adjuster

The differences between claims adjusters and senior claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims adjuster and a senior claims adjuster. Additionally, a senior claims adjuster has an average salary of $58,688, which is higher than the $51,116 average annual salary of a claims adjuster.

The top three skills for a claims adjuster include insurance carriers, auto claims and customer service. The most important skills for a senior claims adjuster are customer service, litigation, and coverage issues.

Claims adjuster vs senior claims adjuster overview

	Claims Adjuster	Senior Claims Adjuster
Yearly salary	$51,116	$58,688
Hourly rate	$24.57	$28.22
Growth rate	-6%	-6%
Number of jobs	13,221	11,495
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 70%
Average age	44	44
Years of experience	4	4

What does a claims adjuster do?

A claim's adjuster is responsible for the handling of the insurance claims and investigating the extent of property damage and processing the business or a person's liability. Claims adjusters have a broad range of duties such as damage inspection to evaluate incident reports, communicating with property owners and spectators as well as referring to legal documents. They must also have excellent analytical and critical-thinking skills to calculate payments and analyze the complexities of multiple sources. Claims adjusters should also provide timely reports for reference and possible disputes.

What does a senior claims adjuster do?

A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.

Claims adjuster vs senior claims adjuster salary

Claims adjusters and senior claims adjusters have different pay scales, as shown below.

	Claims Adjuster	Senior Claims Adjuster
Average salary	$51,116	$58,688
Salary range	Between $40,000 And $64,000	Between $37,000 And $91,000
Highest paying City	Los Angeles, CA	Roseville, CA
Highest paying state	New Jersey	New Jersey
Best paying company	Merchants Insurance Group	EMC Insurance
Best paying industry	Insurance	Insurance

Differences between claims adjuster and senior claims adjuster education

There are a few differences between a claims adjuster and a senior claims adjuster in terms of educational background:

	Claims Adjuster	Senior Claims Adjuster
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 70%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Claims adjuster vs senior claims adjuster demographics

Here are the differences between claims adjusters' and senior claims adjusters' demographics:

	Claims Adjuster	Senior Claims Adjuster
Average age	44	44
Gender ratio	Male, 45.1% Female, 54.9%	Male, 48.2% Female, 51.8%
Race ratio	Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.5%	Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between claims adjuster and senior claims adjuster duties and responsibilities

Claims adjuster example responsibilities.

Achieve targeted performance goals to manage costs and support Allstate's industry-leading operational standards.
Maintain a full caseload of WC files for a Louisiana customer, for six months, while managing this team.
Manage California branch operations including supervision of 5 WC adjusting and support staff
Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures

Senior claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
Prepare and calculate consumer pensions as well as variable & fix annuities.
Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
Prepare property repair estimates utilizing Xactimate estimating software.
Structure settlement options with annuities and Medicare set-aside programs.

Claims adjuster vs senior claims adjuster skills

Common claims adjuster skills

Insurance Carriers, 13%
Auto Claims, 8%
Customer Service, 8%
Litigation, 7%
Xactimate, 6%
Claims Handling, 5%

Common senior claims adjuster skills

Customer Service, 25%
Litigation, 9%
Coverage Issues, 6%
Strong Customer Service, 5%
Settlement Authority, 5%
Claims Handling, 3%

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Claims Adjuster
Claims Adjuster vs Senior Claims Adjuster

Updated January 8, 2025

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