Workers Compensation Claims Manager
Cincinnati, OH
Division:TSIB - Risk Services Minimum Years Experience:8Travel Involved:20-30%Job Type:RegularJob Classification:ExperiencedEducation:Bachelors DegreeJob Family:Insurance and ClaimsCompensation:Salaried Exempt
Position Description:
Oversee insurance carriers and Third-Party Administrators (TPAs) in their management and handling of affiliated clients' Workers' Compensation claims in an assigned geographic region of the country based upon program and compliance regulations.
Essential Duties & Key Responsibilities:
* Oversee assigned workers' compensation case portfolio of minor to complex claims in assigned geographic region.
* Leverage knowledge of workers' compensation policy and manage incidents, and dispatch nurse case managers as necessary.
* Collaborate closely with Risk Management leadership on workers' compensation claims, process, and procedures to ensure integrated program.
* Serve as resource for injured employees and inform of workers' compensation process and procedures.
* Report workers' compensation claims to carriers and Third-Party Administrators (TPAs), including notification of questionable claims.
* Facilitate proactive identification of claims with opportunities for early Return to Work and light duty Return to Work program, as needed.
* Evaluate and respond to Reserve and Settlement Consultations within given authority, escalate consultations above scope authority to appropriate leadership.
* Maintain diary for open claims and document specific claim related activities in Risk Management information system.
* Work with carriers, TPAs, and Defense Counsel to develop mitigation strategies for Owner Controlled Insurance Program (OCIP) that result in cost savings to the claim, ensure aggressive strategy is developed on litigated claims, and bring claims to timely resolution.
* Collaborate with General Liability team to develop mitigation strategies and facilitate most economic global resolution of Contractor Controlled Insurance Program (CCIP) claims.
* Attend hearings and mediations on as needed basis.
* Ensure avenues for potential claim recovery are identified and pursued and manage lien recovery on case-by-case basis.
* Participate in claims review process and monitor claims handling process by carriers and TPAs; provide direction to ensure compliance with best practices and special handling instructions.
* Oversee and hold vendors and defense firms accountable for adherence to standard protocols, agreed to service instructions, and litigation management guidelines. Update instructions and guidelines and provide recommendations to appropriate leadership.
* Partner with Safety team and onsite medics on initiatives that support worker wellness and post-injury care.
* Participate in CCIP kickoff meetings and jobsite walkthroughs, attend Claims, Safety and Operations meetings to monitor current and anticipated project risks and report on claims status for specific projects.
* Maintain and foster relationships with carriers and TPAs claims teams.
* Assist with claim data analysis and claim performance reports.
* Collaborate with HR and Payroll departments for completion of required Workers' Compensation Jurisdictional Forms.
* Support audits related to workers' compensation claims.
* Remain current on Workers' Compensation laws and regulations, industry trends, and case law within assigned jurisdictions.
* Other activities, duties, and responsibilities as assigned.
* Qualifications:
* Bachelor Degree in Insurance, Risk Management, Finance, Business Administration or related program; with minimum of 8 years of workers' compensation claims administration experience; or equivalent combination of education, training, and/or experience
* Experience with workers' compensation claims in a construction environment, desired
* CRIS, ARM or similar insurance designation, desired
* Knowledge of jurisdictional laws and regulations for assigned territory
* OSHA (Occupational Safety and Health Act) knowledge and experience desired; OSHA 30-hour certification, a plus
* In-depth knowledge of workers' compensation claims, medical management procedures, medical cost containment programs and applicable laws and regulations
* Demonstrate process thinking and sound decision-making skills
* Analytical and adept at processing and breaking down data into actionable information
* Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion
* Demonstrate strong interpersonal and teamwork skills with ability to work with individuals across organizational levels, both internal and external
* Professional written and verbal communication, and effective presentation skills
* Proficient computer skills, Microsoft Office suite of applications, and insurance-based risk management information systems
* Limited travel
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.
The salary range for this position in the New York Metropolitan Area is $112,000 - $173,000
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer
Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
VEVRAA Federal Contractor
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor
Auto Claims Representative
Akron, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentially and data security
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNP #LI-Hybrid
Auto-ApplyAdjuster Trainee
Cleveland, OH
Information about the Company: Cenveo is a leading North American manufacturer of envelopes with over 100 years of experience and approximately 30 billion envelopes manufactured annually. We are hiring immediately for skilled and entry level Machine Adjusters for its envelope manufacturing facility in Cleveland, OH for 8hr shift; training is on 1
st
shift.
Machine Adjuster Rewards & Benefits: Cenveo provides competitive pay and a comprehensive benefits package that includes a Health, Dental and Vision insurance and Paid Time Off. In addition, we provide 401K, as well as disability insurance, life insurance, as well as other benefit plans.
Machine Adjuster Rewards & Benefits Responsibilities & Daily Duties:
Sets up and adjusts various types of converting equipment for safe and efficient operation.
Start-up, adjustments involving close tolerances, maintenance, and troubleshooting.
Reviews job tickets to determine parts/tool/materials necessary for changes and/or adjustments.
Assists in adjuster/operator training.
Examines product for defects, ensures quality process is followed.
Performs preventative maintenance inspections and ensures consistent quality production.
Minimizes waste to ensure it is weighed, recorded and stored according to guidelines.
Change window rolls (overhead).
Provides coverage for machine operator (packer) if needed.
Notifies Supervisor of recurring equipment problems and corrective action taken.
Willingness to work overtime as needed.
Compliance with company policy including safety rules and regulations.
Maintains clean machine and work area (sweeps, removes waste, etc).
Other duties and assignments as required.
Machine Adjuster Physical Requirements & Work Environment:
Requires regularly standing, walking, carrying, climbing, and reaching.
Frequently required to reach, bend and stoop.
Frequently required to lift and/or move up to 55 pounds with assistance.
Exposure to high production equipment, noise, hazardous materials (inks, solvents, glue, etc.)
Must be able to work in hot or cold weather.
Ability to keep up with a high-speed delivery output in a standing position for a full shift.
Mental alertness to stop equipment when jam occurs.
Cenveo is an EEO Employer
Property Claims Field Adjuster (Cincinnati or Dayton, OH)
Cincinnati, OH
As a property field adjuster, you will investigate and maintain property/claims. Determine liability, secure information, reviews coverages, arranges appraisals, and settle claims. Travel may vary between 25% - 75%. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims. The ideal candidate with reside between Cincinnati to Dayton, Ohio (you must be located within this area). A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.
In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Ideal candidates: Property Adjusters, restoration experience, customer service experience with construction background. Experience in construction or property field adjusting, as well as proficiency with Xactimate, is required.
Position Compensation Range:
$56,000.00 - $92,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims.
Demonstrated experience handling simple to moderately complex.
Extensive knowledge and understanding of policies and endorsements.
Extensive knowledge of each phase of the claim handling process.
Licenses
Valid driver's license required plus an acceptable driving record.
Obtain state specific property casualty claims licensing as required.
Travel Requirements
Up to 50%.
Catastrophe travel up to 75% as applicable.
Physical Requirements
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Adjusting or moving objects up to 50 pounds in all directions.
Working Conditions
Low/high temperatures.
Outdoor elements such as precipitation and wind.
Noisy environments.
Hazardous conditions.
Poor ventilation.
Small and/or enclosed spaces.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
#LI-Hybrid
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-JA2
Auto-ApplyField Claims Representative
Akron, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
Become familiar with insurance coverage by studying insurance policies, endorsements and forms
Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner
Handle investigations by phone, mail and on-site investigations
Desired Skills & Experience
Bachelor's degree or direct equivalent experience handling property and casualty claims
A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field claims handling experience is preferred but not required
Knowledge of Xactimate software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI
Auto-ApplyProperty Claims Field Adjuster (Cincinnati or Dayton, OH)
Dayton, OH
As a property field adjuster, you will investigate and maintain property/claims. Determine liability, secure information, reviews coverages, arranges appraisals, and settle claims. Travel may vary between 25% - 75%. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims. The ideal candidate with reside between Cincinnati to Dayton, Ohio (you must be located within this area). A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.
In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Ideal candidates: Property Adjusters, restoration experience, customer service experience with construction background. Experience in construction or property field adjusting, as well as proficiency with Xactimate, is required.
Position Compensation Range:
$56,000.00 - $92,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
* Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
* Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
* Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
* Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
* Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
* Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
* Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
* Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
* Serves as a mentor and subject matter expert for less experienced adjusters.
* May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience
Specialized Knowledge & Skills Requirements
* Demonstrated experience providing customer-driven solutions, support or service.
* Demonstrated experience handling 1st and 3rd party, multi-line claims.
* Demonstrated experience handling simple to moderately complex.
* Extensive knowledge and understanding of policies and endorsements.
* Extensive knowledge of each phase of the claim handling process.
Licenses
* Valid driver's license required plus an acceptable driving record.
* Obtain state specific property casualty claims licensing as required.
Travel Requirements
* Up to 50%.
* Catastrophe travel up to 75% as applicable.
Physical Requirements
* Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
* Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
* Adjusting or moving objects up to 50 pounds in all directions.
Working Conditions
* Low/high temperatures.
* Outdoor elements such as precipitation and wind.
* Noisy environments.
* Hazardous conditions.
* Poor ventilation.
* Small and/or enclosed spaces.
Additional Information
* Offer to selected candidate will be made contingent on the results of applicable background checks
* Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
* Sponsorship will not be considered for this position unless specified in the posting
* #LI-Hybrid
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-JA2
Auto-ApplyAuto Claims Representative
Lima, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentially and data security
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNP #LI-Hybrid
Auto-ApplyField Claims Representative
Lima, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
Become familiar with insurance coverage by studying insurance policies, endorsements and forms
Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner
Handle investigations by phone, mail and on-site investigations
Desired Skills & Experience
Bachelor's degree or direct equivalent experience handling property and casualty claims
A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field claims handling experience is preferred but not required
Knowledge of Xactimate software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI
Auto-ApplyField Claims Representative - Champaign, Clark, Clinton, Greene, & Highland Counties
Dayton, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution.
This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
Become familiar with insurance coverage by studying insurance policies, endorsements and forms
Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner
Handle investigations by phone, mail and on-site investigations
Desired Skills & Experience
Bachelor's degree or direct equivalent experience handling property and casualty claims
A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field claims handling experience is preferred but not required
Knowledge of Xactimate software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-AT1 #LI-Hybrid
Auto-Apply