Claims Adjuster resume examples for 2024

Claims Adjuster resume format and sections

1. 1

   1. Add contact information to your claims adjuster resume

   Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

   Claims Adjuster Resume Contact Information Example #1

   Hank Rutherford Hill

   St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

   Do you want to know more?

   How To Write The Perfect Resume Header
2. 2

   2. Add relevant education to your claims adjuster resume

   Your resume's education section should include:

   • The name of your school
   • The date you graduated (Month, Year or Year are both appropriate)
   • The name of your degree

   If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

   Optional subsections for your education section include:

   • Academic awards (Dean's List, Latin honors, etc. )
   • GPA (if you're a recent graduate and your GPA was 3.5+)
   • Extra certifications
   • Academic projects (thesis, dissertation, etc. )

   Other tips to consider when writing your education section include:

   • If you're a recent graduate, you might opt to place your education section above your experience section
   • The more work experience you get, the shorter your education section should be
   • List your education in reverse chronological order, with your most recent and high-ranking degrees first
   • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

   Check More About Claims Adjuster Education

   Majors

   Business

   32.9%

   Criminal Justice

   8.2%

   Psychology

   6.6%

   Communication

   5.9%

   Show More

   Claims Adjuster Resume Relevant Education Example #1

   Master's Degree In Psychology 2011 - 2012

   California State University - San Bernardino San Bernardino, CA

   Claims Adjuster Resume Relevant Education Example #2

   Bachelor's Degree In Business 2003 - 2006

   Northeastern University Boston, MA

3. 3

   3. Next, create a claims adjuster skills section on your resume

   Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

   Here are some tips to keep in mind when writing your resume's skills section:

   • Include 6-12 skills, in bullet point form
   • List mostly hard skills; soft skills are hard to test
   • Emphasize the skills that are most important for the job

   Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

   Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

   Example of skills to include on an claims adjuster resume

   • Auto Claims Skills.
      

     Auto claims are claims made to insurance companies or firms in cases of accidents, collisions, or damages to determine payments made. Insurance companies hire auto claim adjusters to help inspect, assess, and determine the state of damager on an auto vehicle and the costs that would incur.

   • Customer Service Skills.
      

     Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

   • Xactimate Skills.
      

     Xactimate is a computer platform used to estimate the cost of room restoration. Users sketch an architectural outline of the room, which offers a close estimation for project costs. Xactimate can connect to the cloud so these plans and estimates can be accessed anywhere on mobile and desktop devices.

   • Policy Coverage Skills.
      

     Policy coverage is an agreement between a person and an insurer outlining the coverage - what is covered, what is not, and other details of the agreement. Policy coverage is typically a combination of several standard forms, including a declaration page, coverage form, and endorsements. These forms delineate the coverage term, the policy limits, the grant of coverage, exclusions and other limitations of coverage, and the duties and responsibilities of the insured in the event of a loss.

   • Police Reports Skills.
      

     Police reports, also known as "incident reports," are recorded by members of the police department and detail a (potentially) illegal incident or confrontation. The following information is usually found on a police report: the date and time of the incident, which officers were involved, the address of the incident, what kind of incident (theft, assault, etc.), and how the officers were alerted to the incident.

   Top Skills for a Claims Adjuster

   Insurance Carriers, 12.7%
   Auto Claims, 8.4%
   Customer Service, 7.7%
   Litigation, 6.6%
   Other Skills, 64.6%
   See All Claims Adjuster Skills

   Not sure which skills are really important?

   3 Big Tips For Listing Skills On Your Resume
4. 4

   4. List your claims adjuster experience

   The most important part of any resume for a claims adjuster is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

   Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

   It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of claims adjusters" and "Managed a team of 6 claims adjusters over a 9-month project. "

   Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

   Don't have any experience?

   How To Show Your Experience On a Resume... Even When You Don't Have Any

   Work History Example # 1

   Claims Adjuster

   State Farm

   • Completed property appraisals on residential dwelling and commercial property including business interruption and business personal property using Xactimate program.
   • Served multiple tours on the State Farm National Catastrophe team including Hurricane Andrew, Hurricane Opal and the Northridge Earthquake.
   • Prepared estimates using Xactimate and XactContents.
   • Developed strong working relationships and maintained close communication with defense and plaintiff attorneys through file settlement or trial.
   • Communicated directly with insureds, claimants, public adjusters, and legal counsel for settlement of bodily injury and property claims.

   Work History Example # 2

   Account Representative

   Bank of America

   • Verified cash and check deposits that customer's deposit through ATM machines.
   • Processed withdrawals deposits and loan payments for customers.
   • Resolved customer account issues by utilizing multiple department communications.
   • Assisted in 360 degree coaching to associates to cultivate an environment of empowerment, open communication and continuous feedback.
   • Validated commercial, Medicaid and Medicare health insurance coverage and applicable benefit limits.

   Work History Example # 3

   Claims Adjuster

   Health Net

   • Processed a daily count of over 100 PPO/HMO claims as a claim examiner.
   • Interpreted remittance advice and communications to physicians/providers and/or their staff as needed.
   • Reviewed and adjudicated medical claims with the use of accurate procedure, revenue, and ICD-9 codes.
   • Advanced CPT-4, ICD-9 and HCPC's coding.
   • Facilitated communication between the client and management as needed.

   Work History Example # 4

   Claims Assistant

   Camping World

   • Corresponded with the claims adjusters to assist in their paperwork.
   • Ensured timely and accurate submission of claims into the operating system.
   • Assigned, coded and edited claims in the Risk Management system.
   • Entered CPT codes and ICD-9 codes.
   • Verified accuracy and completeness of doctor's applications for Medicaid approval.

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5. 5

   5. Highlight claims adjuster certifications on your resume

   Specific claims adjuster certifications can be a powerful tool to show employers you've developed the appropriate skills.

   If you have any of these certifications, make sure to put them on your claims adjuster resume:

   1. Associate in Claims (AIC)
   2. Associate in General Insurance (AINS)
   3. Certified Billing and Coding Specialist (CBCS)
   4. Chartered Property Casualty Underwriter (CPCU)
   5. Certified Work Adjustment Specialist (CWA)
   6. Certified Medical Office Manager (CMOM)
   7. Certified Medical Interpreter - Spanish (CMI)
   8. Associate in Insurance Services (AIS)
   9. Rich Media Communication with Adobe Flash Professional CS6 (Fl)
   10. Certified Personal Chef (CPC)

   More Certifications For Claims Adjuster
6. 6

   6. Finally, add an claims adjuster resume summary or objective statement

   A resume summary statement consists of 1-3 sentences at the top of your claims adjuster resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

   Remember to emphasize skills and experiences that feature in the job description.

   Are you a recent grad?

   Read our guide on how to write a resume summary statement