Claims Manager - Commercial Auto Lines - Global P&C Insurance Carrier
About the Opportunity:
James Search Group is proud to partner with a top-tier global property & casualty insurance carrier to recruit a Claims Manager specializing in Commercial Auto Lines. This hybrid role offers the opportunity to oversee high-exposure commercial auto claims across diverse industries, from transportation and logistics to construction and manufacturing. You'll take ownership of complex bodily injury, property damage, and catastrophic loss cases, ensuring strategic, timely, and cost-effective resolutions while collaborating with cross-functional teams.
Compensation:
$120,000 - $150,000 base salary + bonus, comprehensive benefits, and 401(k).
What You'll Do:
Directly manage a portfolio of high-severity commercial auto liability claims across multiple jurisdictions.
Conduct thorough coverage evaluations and lead detailed claims investigations.
Oversee litigation strategies, manage outside counsel, and implement effective defense and cost-control measures.
Negotiate settlements that balance cost containment with fair outcomes.
Partner with underwriting, actuarial, and leadership to communicate claim trends, risk assessments, and strategic recommendations.
Maintain accurate, audit-ready documentation and ensure compliance with all internal and regulatory standards.
What We're Looking For:
5-8 years of experience handling complex commercial auto claims, preferably with catastrophic loss and litigation management experience.
Strong technical knowledge of commercial auto liability coverage and related legal frameworks.
Experience managing high-exposure bodily injury claims and multi-party litigation.
Excellent negotiation, analytical, and written/verbal communication skills.
Highly organized with the ability to manage large caseloads in a fast-paced environment.
Bachelor's degree required; Juris Doctorate a plus.
Why Join?
This is a key role within a market-leading claims organization where your expertise will shape both claim outcomes and broader business strategy.
You'll work alongside a collaborative, high-performing team with a commitment to excellence, and receive support for your continued professional development.
To apply confidentially or learn more, contact James Search Group today.
$120k-150k yearly 2d ago
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Property Claims Adjuster
Western Mutual Insurance Group 4.0
Claims adjuster job in San Antonio, TX
Western Mutual has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) with A.M. Best.
We have an immediate opening for a Property ClaimsAdjuster to work out of our San Antonio office. From the desk this individual will investigate and settle homeowner property claims of all types. This position requires a strong ability to resolve customer issues promptly and efficiently, while maintaining a positive and professional demeanor.
Skills, abilities and responsibilities include but are not limited to:
Reviews, negotiates and settles property damage claims including but not limited to; interior water damage; exterior wind or hail claims for roofing, siding, and fencing.
Generates professional correspondence to communicate claim decisions to all relevant parties such as insureds, public adjusters, and attorneys.
Maintains up to date claim diaries.
Ensures compliance with all company procedures, and department of insurance directives and regulations.
Possesses excellent negotiation skills characterized by a willingness to speak directly to all relevant parties, by phone, to settle differences and explain decisions.
Handles light office administrative duties.
Position Requirements:
3-5 years of property claim handling experience with exposure to handling homeowners claims under catastrophic conditions.
TX Property and Casualty license or TX All Lines license.
Experience with Xactimate.
Bilingual - English/Spanish highly preferred.
A Bachelor's degree is preferred.
Field Adjusting experience is a plus.
We offer a competitive salary and a full benefits package including a 401k Plan, Profit Sharing Plan and Bonus Plan.
Please submit your resume and salary requirement for consideration.
NON-SMOKING OFFICE
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$51k-61k yearly est. 4d ago
Auto Claims Manager
Welling Young, LLC
Claims adjuster job in Dallas, TX
Welling Young, LLC has partnered with an industry claims service leader, providing customized full-service claims solutions and multi-line Third Party Administration (TPA) programs to a diverse client base. The Claim Manager plays a critical leadership role, overseeing the quality, accuracy, and performance of commercial lines auto claims (Auto Physical Damage). This position provides strategic direction, technical expertise, and continuous coaching to ensure best-in-class claim handling. The Claim Manager will lead, mentor, and develop team members to support operational excellence and long-term organizational growth.
Responsibilities:
Maintain strong understanding and administration of claims policies, procedures, and standards in alignment with company and regulatory requirements.
Ensure all claims are investigated, evaluated and resolved in accordance with company standards, regulatory requirements, and best practice guidelines, while monitoring performance to maintain accuracy, consistency, and superior customer outcomes.
Direct the identification, evaluation, and pursuit of subrogation opportunities to maximize recoveries and reduce loss costs.
Manage salvage processes, vendor relationships, and valuation accuracy to optimize returns and maintain compliance.
Oversee salvage yards, auction partners, and subrogation vendors to ensure service quality, compliance and cost-effectiveness.
Establish and reinforce procedures that drive consistent, high-quality outcomes aligned with Best Claim Practices.
Implement people-focused strategies that strengthen team capabilities, support career pathing, and enhance overall bench strength.
Experience Requirements:
5+ years of commercial/personal auto claims handling with demonstrated expertise in subrogation and total loss handling.
2+ years of leadership experience within a claims technical or operational environment.
Broad claims background including Commercial/Personal Auto, Vendor Management, Coverage Analysis and Litigation.
$45k-83k yearly est. 1d ago
Construction Claim Coordinator
Servpro Team Shaw
Claims adjuster job in Grapevine, TX
SERVPRO Team Shaw - Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal
SERVPRO Team Shaw is one of the largest SERVPROs in Texas and has grown from one location in 2019 to 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.
Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!
As a Construction Claims Coordinator with SERVPRO, you will be responsible for ensuring the highest quality of service is provided to all customers, insurance partners, and internal teams. In this role, you will manage a wide range of administrative and communication functions that support the insurance claims process from start to finish. This position will work heavily within carrier portals, documentation systems, and in close partnership with Estimators, Project Managers, and Insurance Adjusters.
Key Responsibilities:
As a Construction Claims Coordinator, you will oversee essential file management and claims communication functions that keep insurance-related projects accurate, compliant, and moving forward efficiently.
In this role you will:
Manage all claims documentation, uploading and organizing required photos, estimates, invoices, and notes.
Work heavily within insurance carrier portals (XactAnalysis) to update job status and submit required documents.
Manage mortgage company authorization regarding ACV and depreciation.
Create PO's and work within our construction software to manage payments and expenses.
Communicate professionally with insurance adjusters regarding approvals, supplements, missing information, and claim status.
Assist Estimators and Project Managers by ensuring job files are complete and meet carrier guidelines.
Track claim progress, approvals, payments, and outstanding items to keep files moving efficiently.
Provide homeowners with timely updates on claim status, required documents, and next steps.
Coordinate re-inspections, supplemental requests, and additional documentation between field teams and adjusters.
Maintain accurate digital file organization for all mitigation and reconstruction claims.
Support internal reporting and compliance requirements related to carrier scores, timelines, and file accuracy.
Schedule:
Monday - Friday, 8:00 AM - 5:00 PM
(Some overtime may be required)
Qualifications:
1-3 years of experience in insurance claims, restoration, construction administration, or related office support.
Strong written and verbal communication skills.
High attention to detail and accuracy in documentation.
Ability to prioritize, multitask, and manage deadlines in a fast-paced environment.
Proficiency with Microsoft Office (Outlook, Excel, Word).
Comfortable learning multiple software platforms and carrier portals.
Strong customer service skills and professional phone/email presence.
Preferred Experience:
Experience with restoration software (Xactimate, PSA/CAM, BuilderTrend, Company Cam, etc.).
Prior work in insurance, claims management, construction coordination, or mitigation/reconstruction support.
Familiarity with insurance carrier requirements, SLAs, and documentation standards.
Understanding of restoration industry workflows is a plus.
Attributes for Success:
Highly organized and detail-oriented.
Strong communicator - clear, calm, and professional.
Dependable with excellent follow-through.
Able to stay calm under pressure and adapt quickly.
Proactive about solving problems and closing gaps.
Team-oriented with a positive, service-focused mindset.
Comfortable juggling multiple open claims and deadlines.
Benefits:
Medical, Dental, Vision Insurance
Paid Time Off + Sick Leave
401K with Company Matching
Professional Development & Training Opportunities
Growth potential in a rapidly expanding company
$34k-43k yearly est. 2d ago
Claims Coordinator
Morgan Benjamin Search Group
Claims adjuster job in Houston, TX
Claims Coordinator (Insurance & Risk)
📍 Houston, TX | In-Office 77073
We're partnering with a growing manufacturing/service organization to hire a Claims Coordinator who will own the day-to-day management of insurance claims and serve as the central point of contact between internal teams, carriers, and adjusters.
This role is ideal for someone with hands-on experience in insurance claims, risk administration, fleet claims, or adjuster support who enjoys staying organized, following claims through resolution, and keeping leadership informed every step of the way.
What You'll Be Doing
Manage auto, property, general liability, workers' compensation, and fleet-related claims from intake through resolution
File, track, and monitor claims while communicating directly with carriers, adjusters, and brokers
Maintain accurate, audit-ready claim files and tracking systems
Provide regular claim status updates and cost visibility to internal stakeholders
Track claim costs, reimbursements, and settlements
Assist with documentation for renewals, audits, and carrier requests
Gather incident details and supporting documentation from internal teams
Support trend reporting related to claims activity and costs
What We're Looking For
2+ years of experience in claims coordination, claims administration, insurance support, or adjuster-adjacent roles
Strong organizational and follow-up skills with the ability to manage multiple open claims
Clear, professional communication skills
Comfort working with claims systems and Microsoft Excel
High attention to detail and confidentiality
Nice to Have (Not Required)
Experience with fleet or commercial auto claims
Exposure to risk or incident reporting processes
💼 In-office role
💰 Competitive salary Starting at $60k (based on experience) + excellent benefits
🏢 Stable, employee-focused environment
$60k yearly 2d ago
Injury Adjuster
USAA 4.7
Claims adjuster job in San Antonio, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
This hybrid role requires an individual to be in the office 3 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position.
What you'll do:
Identifies and handles existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
Identifies, confirms, and makes coverage decisions on soft tissue claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
Provides advice and sets expectations into next steps to members.
Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Supports workload surges and/or Catastrophe Operations as needed.
What you have:
High School Diploma or General Equivalency Diploma.
1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
What sets you apart:
2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
1 year auto physical damage or total loss experience.
Ongoing Professional Development with a focus on Insurance.
Bachelors' Degree or higher.
US military experience through military service or a military spouse/domestic partner.
Compensation Range: The salary range for this position is: $57,970 - $103,870.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$58k-103.9k yearly Auto-Apply 59d ago
Total Loss Adjuster, Personal Lines
Hallmark Financial Services 3.9
Claims adjuster job in Dallas, TX
The Total Loss Adjuster will handle first and third party total loss claims for all vehicle types including private passenger autos, trailers, RV's, motorcycles, boats, farm equipment, construction equipment, commercial vehicles and commercial trucking. The Total Loss Adjuster makes and maintains a connection with the customer by understanding and meeting their needs; exhibits empathy and proactively follows up with the customer. Researches and responds to a variety of customer communications, concerns, or issues ranging from simple to complex. Documents the claim file with notes, evaluations and decision making process. Evaluates, validates and negotiates simple to complex total losses.
Key Responsibilities:
Investigating, evaluating, and negotiating claims, in order to reach a fair and equitable settlement
Negotiates settlement of claims with insureds, claimants and attorneys while following established, authorized settlement authority.
Uses compassionate communication and persuasive negotiation to ensure a positive customer experience
Reviews claim details, coverage limits, the estimate and all associated charges to confirm Total Loss Evaluation
Handles all claims within the guidelines of the states' Fair Claims Practices Acts and other Regulations. Will act as specialist in knowledge of Salvage and Title laws of the various states to facilitate legal transfer of title and claim resolution
Communicates with Lien Holders, Body shops, tow facilities and other vendors to secure information needed to bring claim to a conclusion
Controls associated claims for Rental/Loss of Use and storage
Ensure timeliness and KPI's are being met
Work closely with the MD appraisers to ensure accurate and timely evaluations
Ensure claim files are properly documents and all documents are attached
Request documents needed to process titles and salvage of vehicles
Monitor Copart website for receipt of title documents
Maintains an up-to-date dairy
Identifies subrogation and SIU opportunities and follows Company procedures to notify the appropriate company personnel of same
Ensure compliance with Hallmark Best Practices
Adjusts reserves to accurately reflect the exposure
Issue payments to the appropriate parties
Other Responsibilities:
Attend and participate in team meetings
Attends and successfully completes all assigned training in a timely manner
Complete continuing education and maintain state licensing for states which require a license
Qualifications:
Decisive and purposeful
Strong moral character and work ethic
Independent and self starting
Strong verbal communication skills
Shows initiative, exhibits a “can do” attitude, and provide ideas while working within a team environment
Able to work in a high volume, collaborative, fast paced environment while managing multiple priorities
Highly organized
Detail oriented with strong analytical skills and sound judgement
Excellent time management skills to meet deadlines and prioritize
Problem solver
Adaptive and flexible
Strong negotiation skills
Education, Experience, Knowledge and Skills:
Excellent verbal and written communication skills.
Strong interpersonal skills
Demonstrated proficiency of technology including, Microsoft Suite Software (Word, Excel, Power Point, Outlook), Total Loss Manager, ACD, vendor databases and other required web-enabled applications
Ability to operate business technology
Superior telephone skills
Excellent math skills
Ability to draft business correspondence, using correct punctuation, spelling and grammar
Experience investigating, evaluating, negotiating and settling simple to complex Auto claims strongly preferred
Knowledgeable of laws and regulations as it applies to auto insurance industry
Bilingual preferred
Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$48k-58k yearly est. Auto-Apply 45d ago
Claims Representative - North Richland Hills, TX
Federated Mutual Insurance Company 4.2
Claims adjuster job in North Richland Hills, TX
Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
Customer-focused, source of knowledge and comfort, desire to help, professional - Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.
No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.
This is an in-office position that will work out of our North Richland Hills, TX office, located at 9151 Blvd 26 Suite 425B. A work from home option is not available.
Responsibilities
* Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
* Explain policy coverage to policyholders and third parties.
* Complete thorough investigations and document facts relating to claims.
* Determine the value of damaged items or accurately pay medical and wage loss benefits.
* Negotiate settlements with policyholders and third parties.
* Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.
Minimum Qualifications
* Current pursuing, or have obtained a four-year degree
* Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
* Ability to make confident decisions based on available information
* Strong analytical, computer, and time management skills
* Excellent written and verbal communication skills
* Leadership experience is a plus
Salary Range: $63,800 - $78,000
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a with a member of the Recruiting team.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
$63.8k-78k yearly Auto-Apply 13d ago
Licensed Public Adjuster Austin, Texas
Rockwall National Public Adjusters
Claims adjuster job in Austin, TX
Job DescriptionSalary:
About Us
Rockwall National Public Adjusters is one of the most established public adjusting firms in the region. For more than 15 years, we have successfully advocated for property owners, supported by leadership with over 20 years of experience in the insurance claims industry.
We pride ourselves on our longevity, high retention, and reputation for excellence. Many of our adjusters and office staff have been with us for over 10 years, reflecting our supportive culture and commitment to long-term careers.
At Rockwall, our mission is simple: level the playing field, fight for our clients rights, and secure the settlements they deserve. By joining our team, you will become part of a well-respected firm with proven processes, unmatched administrative support, and a collaborative environment that fosters professional growth.
The Role
We are seeking a motivated and Licensed Public Adjuster in Texas to join our team in a hybrid, commission-based role.
As a Public Adjuster, you will represent policyholders throughout the insurance claims process, guiding them through stressful property damage losses and securing fair settlements. You will play a vital role in soliciting referral business, signing clients, evaluating damages, preparing and negotiating claims, and advocating for clients best interests.
This position is designed to support all levels of experience:
Newly licensed adjusters benefit from structured training, mentorship, and back-office support.
Experienced adjusters gain access to qualified leads, advanced systems, and a trusted brand with a long-standing reputation.
Key Responsibilities
Collaboratively solicit residential and commercial new claims and referral partners
Sign, inspect, evaluate, and document property damage for residential and commercial claims
Prepare, submit, and negotiate insurance claims on behalf of policyholders
Communicate with clients, insurance carriers, contractors, and stakeholders to advance claims efficiently
Advocate for clients best interests and ensure fair settlements are achieved
Maintain accurate records, reports, and claim documentation
Deliver exceptional customer service while educating clients on the claims process
Generate new business and efficiently close provided leads
Required Qualifications
Active Texas Public Adjuster license (or ability to obtain one)
Prior experience in insurance adjusting, construction, restoration, or a related field preferred, but not required
Strong negotiation and communication skills
Organized, detail-oriented, and able to manage multiple claims simultaneously
Professional demeanor with a client-focused mindset
Valid drivers license and reliable transportation for field inspections
Compensation & Benefits
Commission-based structure with unlimited earning potential
Training and ongoing professional development
Career growth opportunities within a supportive and collaborative team
Hybrid work flexibility (field + office)
Full administrative and office support (contracts, compliance, claims, invoicing, mortgage company payments)
The Rockwall Difference
At Rockwall, we provide unmatched support at every stage of the claims process, allowing our adjusters to focus on serving clients and building careers.
Key Advantages:
Comprehensive adjuster onboarding and mentorship programs
Professional ongoing sales training to close contracts faster and expand referral networks
Proprietary lead generation sources and affiliate networks
Automated client onboarding to reduce paperwork
Access to advanced claims management software for streamlined workflows
Hands-on field training for residential and commercial claims
Xactimate training and estimate reviews to ensure complete assessments
Seamless invoicing and fee collection support
Regular updates on case law, legislation, and industry trends
A collaborative team environment that promotes growth and shared knowledge
Why Join Rockwall NPA
20+ years of insurance industry expertise
15+ years as a trusted, established firm
Strong reputation and high staff retention
Proprietary lead generation sources and long-standing affiliate networks
Full support systems that empower adjusters to succeed
A company culture built on professionalism, advocacy, and results
$44k-59k yearly est. 10d ago
Liability Adjuster II
TWAY Trustway Services
Claims adjuster job in McAllen, TX
JOIN THE ASSURANCEAMERICA TEAM
Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact?
Join the AssuranceAmerica team.
For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.
Liability Adjuster II
The Liability Adjuster II is responsible for managing a caseload of complex liability and coverage claims, including those involving minor bodily injuries. This role requires the execution of thorough investigations to gather all necessary facts, along with a strong understanding of policy language to ensure accurate and timely coverage and liability determinations. While working with a degree of autonomy, the Adjuster will collaborate with their supervisor for guidance on more nuanced or high-exposure cases.
About the ROLE
Each day at AssuranceAmerica is different, but as a Liability Adjuster II you will:
Conduct thorough investigations and evaluations of coverage, liability, and damages across all lines of personal automobile insurance/.
Accurately assess exposure and evaluate injury claims in a fair, consistent, and equitable manner based on the facts and extent of damages.
Negotiate timely and appropriate settlements, ensuring all required documentation is obtained to support proper claim resolution and closure.
Manage low-complexity, attorney-represented injury claims with sound judgement and attention detail, maintaining compliance with internal guidelines and industry standards.
Control expenses and adhere to company reserving philosophy by maintaining proper reserves
on all pending claims/potential exposures.
Meet and maintain general file handling goals and procedures as outlined by the company including maintaining a 1:1 closing ratio and status on diary reviews.
Properly utilize underwriting and policy systems and understand its features and functionality, as needed.
Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.
Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims.
About YOU
Excellent communication skills with demonstrative ease with both verbal and written formats.
Attention to detail and ability to multi-task.
A high degree of motivation and team orientation.
Direct, results driven, and dedicated to the success of the business and each other.
Required
Minimum three years of experience handling auto claims.
Minimum of two years of experience handling complex liability and coverage issues and unrepresented bodily injury cases.
Preferred
Bachelor's degree or equivalent.
Non-standard experience.
Adjuster's license in relevant state or the ability to obtain one quickly.
Bilingual (English-Spanish).
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to navigate various departments of the organization's physical premises.
About US
We are direct, results-driven, and dedicated to the success of our business and each other.
We are a diverse group of thinkers and doers.
We offer many opportunities to grow in your professional skills and career.
We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.
WHAT WE OFFER
AssuranceAmerica provides these benefits to Associates:
Premium healthcare plans: All full-time Associates and part-time Associates working a regular schedule of 30 hours, or more, are eligible for benefits including Medical, Dental, Vision, Voluntary Life, Flexible Spending Accounts, and a Health Savings Account.
Employer Paid Benefits: We enroll all eligible Associates in Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, Travel Assist, and the Benefit Resource Card which includes Teladoc™, Pet Insurance and Health Advocate.
Additional Benefits:
401(k) Employer Match: We want to help you prepare for the future, now. All full-time and part-time Associates over age 21 are eligible to participate in the 401(k) Savings Plan.
AssuranceAmerica will match 100% of the first 4% of an Associate's contributions.
Engagement Events. We make time for fun activities that strengthen Associate relationships in all our locations.
Annual Learning Credit: Want to learn something new? We'll reimburse you for approved educational assistance.
Time Off:
Paid Time Off (PTO), Parental Leave Pay, Volunteer Time Off (VTO), Bereavement Pay, Military Leave Pay, and Jury Duty Pay.
YOU'RE INVITED TO APPLY
We believe the right fit is more important than a checklist. If you have most of what we're looking for in this role and our culture and mission speak to you, contact us. We want to hear from
you
!
$45k-62k yearly est. Auto-Apply 56d ago
Subrogation Adjuster
Constitution General Agency LLC
Claims adjuster job in Houston, TX
Job DescriptionBenefits:
Life Insurance
Dental insurance
Health insurance
Paid time off
Vision insurance
The Subrogation Adjuster will be responsible for identifying subrogation opportunities, investigating liability, and pursuing recoveries from at-fault parties or their insurers. The ideal candidate has hands-on experience with non-standard auto claims, understands complex liability scenarios, and is comfortable negotiating to maximize recoveries.
Key Responsibilities
Review claim files to identify subrogation potential and establish recovery strategies
Investigate liability by obtaining police reports, witness statements, and other relevant evidence
Communicate with policyholders, claimants, other insurers, and attorneys to pursue recoveries
Negotiate settlements with adverse carriers and uninsured parties
Document all activity accurately and in a timely manner within claim systems
Collaborate with litigation teams when legal action is required to support recovery efforts
Handle deductible reimbursements in accordance with company policy and state regulations
Maintain productivity and recovery goals in alignment with department metrics
Qualifications
2+ years of subrogation or claimsadjusting experience, preferably within non-standard auto insurance
Solid understanding of auto liability, comparative negligence, and subrogation principles
Excellent negotiation, communication, and investigative skills
Strong organizational skills and attention to detail
Ability to manage a high-volume caseload efficiently
Familiarity with arbitration forums (e.g., AF) and relevant state regulations is a plus
Proficiency in claims management systems and Microsoft Office
Pay
Pay is negotiable based on experience
THIS IS AN IN PERSON POSITION
$43k-59k yearly est. 15d ago
Associate PIP Claims Representative
Amica Mutual Insurance 4.5
Claims adjuster job in Sugar Land, TX
Houston Regional 2150 Town Square Pl, Sugar Land, TX 77479 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Sugar Land, TX is seeking an Associate PIP Claims Representative to join the team!
Job Overview:
The job duties include but are not limited to handling personal lines Personal Injury Protection and Medical Payments insurance claims. Substantial customer contact via the telephone and correspondence is required. Responsibilities include working in an electronic claim file environment, taking claim telephone reports, investigating, negotiating and settling claims and general office functions.
Candidates will be required to obtain a state insurance license and meet continuing education requirements.
Responsibilities:
* Handling personal lines Personal Injury Protection and Medical Payments Insurance Claims
* Substantial customer contact via the telephone and correspondence is required
* Working in an electronic claim file environment, taking claim telephone reports, investigating, negotiating, and settling claims and general office functions
* Candidates will be required to obtain a state insurance license and meet continuing education requirements
Total Rewards:
* Medical, dental, vision coverage, short- and long-term disability, and life insurance
* Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
* Holidays - 14 paid holidays observed
* Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
* Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
* Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
* Generous leave programs, including paid parental bonding leave
* Student Loan Repayment and Tuition Reimbursement programs
* Generous fitness and wellness reimbursement
* Employee community involvement
* Strong relationships, lifelong friendships
* Opportunities for advancement in a successful and growing company
Qualifications
* High School Diploma or equivalent education required
* Maintain state insurance license
* Excellent written and verbal communication skills
* Knowledge of Microsoft Excel, Word, and Outlook
* Previous insurance, claims, and customer service experience preferred
Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
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Are You Driven? We Are.
We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.
If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.
Why Join GAINSCO?
GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.
GAINSCO is looking to hire a Bodily Injury ClaimsAdjuster for our Claims department. This individual should be looking to build a continued career within the industry, as our company will be growing, and giving plenty of potential to make advancements. This role will investigate, evaluate, negotiate, and resolve auto claims. While maintaining full compliance with internal and external quality standards and state specific regulations. As a Bodily Injury ClaimsAdjuster, you'll help customers get back on the road after an accident. Building relationships with customers while working in a fast-paced environment and managing the claims process from start to finish is a key aspect of this role. You'll have the support of a collaborative team and ongoing coaching from leaders.
What does a BODILY INJURY CLAIMSADJUSTER NON-ATTORNEY REPRESENTED do at GAINSCO?
Strong knowledge and applications of auto policies, as well as state specific coverages.
Assigns field appraisers to assist with investigation.
Conducts telephone and electronic investigations as well as handles non-attorney represented injury claims.
Handles non-attorney rep soft tissue bodily injury claims.
Handles moderate to complex liability and coverage investigations with the ability to interpret policy language.
Efficiency in time management, multi-tasking, and organizational skills to handle a high volume of claims.
Gathers and evaluates complex coverage information, takes recorded statements, secures police reports, repair estimates and other related documents.
Evaluates property damage and bodily injury, determines coverage and liability. Negotiates and settles bodily injury and liability claims.
Initiate investigation of claims involving complex coverage claims, complex liability, and/or bodily injury claims (non-attorney represented), as well as questionable claims.
Ensures legal compliance by following guidelines, company policies, as well as state and federal insurance regulations.
Resolves claim by approving or denying documentation; calculating benefit due; initiating payment or composing denial letter.
What is required?
Education:
High School Diploma or Equivalent; Bachelor's degree is preferred.
Licenses/ Certifications:
To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.
Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
All licenses must be maintained in accordance with state requirements.
Professional Insurance and/or Claims Designations are a plus.
Experience:
Minimum of Two years of experience in Auto Insurance as a ClaimsAdjuster is required.
Minimum of Two years of experience interpreting policy language and state statute is required.
Minimum of Two years of experience handling minor to moderately complexity of claims is required.
One or more years of experience handling bodily injury claims is required.
Knowledge of ImageRight and Claims Manager preferred.
Strong track record of making sound coverage and liability decisions based on facts and investigations.
Other skills and abilities:
Ability to manage time while prioritizing multiple tasks.
Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
Demonstrates a high commitment to quality.
Possess strong negotiation and analytical skills.
Ability to gather and analyze information to evaluate results and choose the best solution to the problem.
What else do you need to know?
Hybrid.
Competitive Salary based on experience.
Excellent benefits package: medical, dental, & vision insurance, life insurance, short-term and long-term disability insurance.
Parental Leave Policy
401K + Company Match
PTO Plan + Paid Company determined Holidays.
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**
All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.
GAINSCO is an Equal Employment Opportunity Employer
$49k-61k yearly est. 11d ago
Indemnity Adjuster
Insight Global
Claims adjuster job in Dallas, TX
Insight Global is looking for a Senior Indemnity Adjuster to join our client's team. Responsibilities will include managing complex workers' compensation claims, ensuring fair and efficient resolution while maintaining compliance with state regulations. The ideal candidate will have extensive experience handling indemnity claims, negotiating settlements, and collaborating with medical and legal professionals.
- Manage suborgation
- Negotiate settlements to ensure specific customer service requirement to achieve the best possible outcome in the claim
- Support the goals of the Claims Department
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Current Adjuster License (Texas)
- 3-5+ years of Worker's Compensation Claims experience specifically within indemnity
- Experience in the following states are preferred: TX, AR, OK, LA, MS, AL (TX & AR most important)
$42k-57k yearly est. 5d ago
Desk Adjuster - Dallas Texas
Cenco Claims 3.8
Claims adjuster job in Dallas, TX
About Us: Cenco Claims is a growing property and casualty adjusting firm providing professional claim services to insurance carriers nationwide. We are known for our fast, accurate, and customer-focused approach to claims handling.
We are seeking experienced Desk Adjusters to manage property claims with efficiency and professionalism. This role involves reviewing documentation, evaluating damages, and working closely with field adjusters and policyholders to bring claims to resolution.
Key Responsibilities:
Review inspection reports, photos, and documentation to assess property damage
Analyze coverage and write estimates using Xactimate
Communicate with policyholders, contractors, and carriers
Maintain accurate and organized claim files
Meet timelines and service expectations set by our clients
Qualifications:
Experience in property insurance claims handling
Proficiency with Xactimate (X1 preferred)
Strong attention to detail and organizational skills
Excellent written and verbal communication
Active TexasAdjuster License (or ability to obtain)
What We Offer:
Supportive team environment
Opportunities for advancement
Apply Today
$40k-52k yearly est. Auto-Apply 60d+ ago
Bodily Injury Adjuster at CONSTITUTION (CMGA) INSURANCE
Constitution (CMGA) Insurance
Claims adjuster job in Houston, TX
Investigates, evaluates, negotiates and resolves claims of moderate to high complexity through effective research, negotiation and interaction with insured's and claimants in accordance with established claims procedures and state regulations.
Qualifications:
Minimum of 2 years previous auto liability claim handling experience or minimum 1 year bodily injury claims experience preferred.
Multi-line TexasAdjuster's license
Excellent verbal and written communication
Strong interpersonal skills
Proficient in use of Microsoft Office software and other business-related software
Able to type own reports and other correspondence'
Responsibilities:
Investigating Claims:
This may involve speaking with witnesses, medical experts, legal professionals, and or law enforcement to gather evidence and review medical records.
Assessing Damages:
This may include determining the cost of medical bills, lost wages, and other expenses related to the injury.
Negotiating Settlements
: Adjusters are responsible for negotiating settlements with the injured party or legal representative,
Communicating with Clients
: This includes regular communication with clients regarding the status of the claim and answering any questions they may have.
Documenting Claims and Following Legal Procedure:
Adjusters must document all aspects of a claim, including the investigation, assessment of damages, and settlement negotiations. They must ensure all claims are processed in accordance with legal and regulatory requirements.
We are looking forward to reading your application.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About CONSTITUTION (CMGA) INSURANCE: BE A PART OF CONSTITUTION GENERAL AGENCY We have a great team, all based in Texas, and a diverse company culture. We offer a comprehensive benefits package to all our full-time employees: - Medical Insurance - Vision Insurance - Dental Insurance - Life Insurance - Extensive PTO (paid time off) opportunities Contact us for more information.
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$47k-61k yearly est. 6d ago
GAP Warranty Adjuster
Amynta Agency
Claims adjuster job in Fort Worth, TX
We're thrilled that you are interested in joining us here at the Amynta Group!
The WARRANTY CLAIMSADJUSTER is responsible for interactions with customers, inspectors, repair facilities, and part vendors to support our auto warranty call center. The Warranty ClaimsAdjuster will be responsible for providing our innovative extended service plans and warranty programs to retailers, dealers, distributors and manufacturers in numerous consumer and automotive markets.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Handle claims on a daily basis
Work in a call center environment focused on handling calls daily with expected performance metrics, handle times, and volume
Probe and troubleshoot mechanical breakdown claims to determine whether customer complaint, repair facility diagnosis, and failed parts meets the criteria for approval based on the terms and conditions of the extended service contract.
Review and verify repair costs using standard “national labor guides” (including labor rates and time) to ensure estimates are within approval guidelines. Use other resources such as, technical bulletins, recalls and system comments, and other requirements during the adjudication process.
Verify repair information to determine if coverage is within the guidelines of the service contract.
Determine if a field inspection is necessary based on cause of failure and cost estimates submitted by repair facility.
Document all interactions, research, verification and other claim-related information in the database system.
Interface with customers, agents, dealers, and other relevant parties to complete all investigations of claims.
Review claims using the adjudication process established by department.
Partner with other departments, claimadjusters, and management staff to identify options that support claims resolution and approval.
Maintain a continual working knowledge of our client's products, services and promotions.
Retrieve information from company systems and communicate information back to the customers, dealers, repair facilities, and vendors in a clear and concise manner.
BASIC
AND PREFERRED
QUALIFICATIONS (EDUCATION AND EXPERIENCE)
2+ year's minimum experience (Required)
High School Diploma or GED (Required)
Some college (Preferred)
Proficient knowledge of Microsoft Office (Required)
ASE Certification (Preferred)
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Mastery of the English language, both written and verbal.
Strong attention to detail, is dependable and follows through.
Ability to read and interpret information.
High level of maturity to handle sensitive and confidential situations.
Strong work ethic and excellent time management skills.
Strong interpersonal skills and ability to work well with people throughout the organization.
Willingness to maintain a professional appearance and provide a positive company image.
Willingness to work non-traditional shifts which meet the needs of the team and company.
Ability to think independently and make decisions.
Ability to assist peers.
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
$43k-57k yearly est. Auto-Apply 57d ago
Liability Adjuster I
TWAY Trustway Services
Claims adjuster job in McAllen, TX
JOIN THE ASSURANCEAMERICA TEAM
Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact?
Join the AssuranceAmerica team.
For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.
Liability Adjuster I
The Liability Adjuster I is responsible for the initial handling of claims involving straightforward coverage and liability issues. This role involves managing a caseload of non-complex claims and conducting thorough investigations to determine liability, assess damages, and identify any potential injury exposures. Leveraging a solid understanding of policy language, the adjuster will make informed coverage determinations under the guidance and support of a supervisor.
About the ROLE
Each day at AssuranceAmerica is different, but as a Liability Adjuster I you will:
Initial contact with insured and claimants to determine coverage and liability exposure.
Determine any injuries involved in the accident and develop the exposure, handling first call settlement injury claims and minor injury claims.
Control expenses and adhere to company reserving philosophy by maintaining proper reserves on all pending claims/potential exposures.
Meet and maintain general file handling goals and procedures as outlined by the company including maintaining a 1:1 closing ratio and status on diary reviews.
Properly utilize underwriting and policy systems and understand its features and functionality, as needed.
Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.
Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims.
About YOU
Excellent communication skills with demonstrative ease with both verbal and written formats.
Attention to detail and ability to multi-task.
A high degree of motivation and team orientation.
Direct, results driven, and dedicated to the success of the business and each other.
Required
Minimum one year experience handling auto claims.
Preferred
Bachelor's degree or equivalent.
Non-standard experience.
Adjuster's license in relevant state or the ability to obtain one quickly.
Bilingual (English-Spanish).
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to navigate various departments of the organization's physical premises.
$45k-62k yearly est. Auto-Apply 56d ago
Total Loss Adjuster
Constitution General Agency LLC
Claims adjuster job in Houston, TX
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Vision insurance
The Total Loss Adjuster plays a critical role in evaluating insurance claims involving the complete loss of vehicles or properties. This position requires thorough investigation, analysis, and communication to ensure accurate assessment, fair settlement, and compliance with policy terms.
Key Responsibilities:
Conduct in-depth investigations of total loss claims for insured properties.
Collect and analyze pertinent documentation and information to determine the extent of loss.
Evaluate policy terms to confirm coverage eligibility for claims.
Calculate equitable settlement values based on findings and industry standards.
Negotiate settlements with claimants, policyholders, and other stakeholders.
Prepare detailed, accurate reports outlining evaluations and decisions.
Ensure timely and precise processing and resolution of claims.
Qualifications:
Comprehensive understanding of insurance policies, coverage nuances, and claims assessment procedures.
Proficient communication and negotiation skills for effective interaction with claimants and stakeholders.
Strong investigative and analytical abilities to evaluate total losses accurately.
Exceptional attention to detail for meticulous review of documentation and policy specifics.
Outstanding organizational and time management skills to manage multiple claims concurrently.
Proven experience in insurance claimsadjusting or a related field.
Possession of a Multi-line TexasAdjuster's License.
$43k-59k yearly est. 3d ago
Licensed Public Adjuster San Antonio,Texas
Rockwall National Public Adjusters
Claims adjuster job in San Antonio, TX
Job DescriptionSalary:
About Us
Rockwall National Public Adjusters is one of the most established public adjusting firms in the region. For more than 15 years, we have successfully advocated for property owners, supported by leadership with over 20 years of experience in the insurance claims industry.
We pride ourselves on our longevity, high retention, and reputation for excellence. Many of our adjusters and office staff have been with us for over 10 years, reflecting our supportive culture and commitment to long-term careers.
At Rockwall, our mission is simple: level the playing field, fight for our clients rights, and secure the settlements they deserve. By joining our team, you will become part of a well-respected firm with proven processes, unmatched administrative support, and a collaborative environment that fosters professional growth.
The Role
We are seeking a motivated and Licensed Public Adjuster in San Antonio, Texas to join our team in a hybrid, commission-based role.
As a Public Adjuster, you will represent policyholders throughout the insurance claims process, guiding them through stressful property damage losses and securing fair settlements. You will play a vital role in soliciting referral business, signing clients, evaluating damages, preparing and negotiating claims, and advocating for clients best interests.
This position is designed to support all levels of experience:
Newly licensed adjusters benefit from structured training, mentorship, and back-office support.
Experienced adjusters gain access to qualified leads, advanced systems, and a trusted brand with a long-standing reputation.
Key Responsibilities
Collaboratively solicit residential and commercial new claims and referral partners
Sign, inspect, evaluate, and document property damage for residential and commercial claims
Prepare, submit, and negotiate insurance claims on behalf of policyholders
Communicate with clients, insurance carriers, contractors, and stakeholders to advance claims efficiently
Advocate for clients best interests and ensure fair settlements are achieved
Maintain accurate records, reports, and claim documentation
Deliver exceptional customer service while educating clients on the claims process
Generate new business and efficiently close provided leads
Required Qualifications
Active Texas Public Adjuster license (or ability to obtain one)
Prior experience in insurance adjusting, construction, restoration, or a related field preferred, but not required
Strong negotiation and communication skills
Organized, detail-oriented, and able to manage multiple claims simultaneously
Professional demeanor with a client-focused mindset
Valid drivers license and reliable transportation for field inspections
Compensation & Benefits
Commission-based structure with unlimited earning potential
Training and ongoing professional development
Career growth opportunities within a supportive and collaborative team
Hybrid work flexibility (field + office)
Full administrative and office support (contracts, compliance, claims, invoicing, mortgage company payments)
The Rockwall Difference
At Rockwall, we provide unmatched support at every stage of the claims process, allowing our adjusters to focus on serving clients and building careers.
Key Advantages:
Comprehensive adjuster onboarding and mentorship programs
Professional ongoing sales training to close contracts faster and expand referral networks
Proprietary lead generation sources and affiliate networks
Automated client onboarding to reduce paperwork
Access to advanced claims management software for streamlined workflows
Hands-on field training for residential and commercial claims
Xactimate training and estimate reviews to ensure complete assessments
Seamless invoicing and fee collection support
Regular updates on case law, legislation, and industry trends
A collaborative team environment that promotes growth and shared knowledge
Why Join Rockwall NPA
20+ years of insurance industry expertise
15+ years as a trusted, established firm
Strong reputation and high staff retention
Proprietary lead generation sources and long-standing affiliate networks
Full support systems that empower adjusters to succeed
A company culture built on professionalism, advocacy, and results