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Become A Claims Administrator

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Working As A Claims Administrator

  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $44,000

    Average Salary

What Does A Claims Administrator Do

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Compute bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks give administrative and clerical support in financial settings. Their specific job duties vary by specialty and by setting.

Billing and posting clerks calculate charges, develop bills, and prepare them to be mailed to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to compute fees or charges due. They also contact customers to get or give account information.

Gaming cage workers work in casinos and other gaming establishments. The “cage” in which they work is the central depository for money and gaming chips. Gaming cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions in order to balance books.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They ensure that employees are paid on time and that their paychecks are accurate.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. They handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the purchaser’s specifications.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and keeping records of daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers evaluate customers’ computerized credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers call or write credit departments of business and service establishments to get information about applicants’ credit standing.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to ensure that all questions have been answered. They also notify insurance agents and accounting departments of policy cancellations or changes.

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How To Become A Claims Administrator

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.

Advancement

Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Claims Administrator Career Paths

Claims Administrator
Claims Representative Claims Adjuster Assistant Manager
Service Manager
6 Yearsyrs
Claims Representative Claims Adjuster
Claims Manager
8 Yearsyrs
Claims Representative Claims Adjuster Office Manager
Practice Manager
9 Yearsyrs
Legal Assistant Legal Secretary Office Manager
Accounting Manager
7 Yearsyrs
Legal Assistant Executive Assistant Office Manager
Business Office Manager
7 Yearsyrs
Legal Assistant Executive Assistant Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Claim Specialist Billing Specialist Accountant
Accounts Payable Manager
7 Yearsyrs
Claim Specialist Billing Specialist Team Leader
Assistant Vice President
7 Yearsyrs
Claim Specialist Team Leader Account Manager
Client Services Manager
7 Yearsyrs
Administrator Manager Purchasing Manager
Contracts Manager
9 Yearsyrs
Administrator Human Resources Generalist
Benefits Manager
8 Yearsyrs
Administrator Manager Program Manager
Associate Director
8 Yearsyrs
Claims Analyst Billing Specialist Accountant
Accounts Receivable Manager
6 Yearsyrs
Claims Analyst Specialist Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Claims Analyst Analyst Customer Service Manager
Collections Manager
5 Yearsyrs
Paralegal Analyst Medical Coder
Billing Supervisor
6 Yearsyrs
Paralegal Analyst Underwriter
Risk Manager
8 Yearsyrs
Account Representative Medical Coder Billing Supervisor
Patient Account Manager
7 Yearsyrs
Account Representative Benefit Specialist Client Services Manager
Client Manager
6 Yearsyrs
Accounts Receivable Specialist Senior Credit Analyst Risk Manager
Risk And Insurance Manager
6 Yearsyrs
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Do you work as a Claims Administrator?

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Do you work as a Claims Administrator?

Claims Administrator Demographics

Gender

Female

64.0%

Male

25.9%

Unknown

10.1%
Ethnicity

White

62.6%

Hispanic or Latino

16.2%

Black or African American

11.4%

Asian

6.2%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

53.6%

French

7.2%

German

4.3%

Vietnamese

4.3%

Japanese

4.3%

Mandarin

2.9%

Polish

2.9%

Korean

2.9%

Urdu

1.4%

Filipino

1.4%

Chinese

1.4%

Czech

1.4%

Yoruba

1.4%

Amharic

1.4%

Greek

1.4%

Portuguese

1.4%

Slovak

1.4%

Hindi

1.4%

Tagalog

1.4%

Italian

1.4%
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Claims Administrator Education

Schools

University of Phoenix

31.7%

University of Akron

5.2%

Kaplan University

5.2%

Georgia State University

4.3%

Strayer University

4.3%

Pennsylvania State University

3.9%

Baker University

3.5%

Central Piedmont Community College

3.5%

University of Maryland - University College

3.5%

Kent State University

3.5%

Montclair State University

3.5%

Texas Southern University

3.5%

University of South Florida

3.0%

Middle Tennessee State University

3.0%

University of Central Oklahoma

3.0%

San Diego State University

3.0%

Remington College

3.0%

Grand Canyon University

3.0%

Hillsborough Community College

3.0%

Indiana Wesleyan University

3.0%
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Majors

Business

33.6%

Accounting

7.6%

Health Care Administration

6.3%

Criminal Justice

5.5%

Psychology

4.3%

Human Resources Management

4.2%

Legal Support Services

3.8%

Communication

3.8%

Law

3.8%

Management

3.8%

General Studies

3.0%

Finance

3.0%

Nursing

2.4%

Insurance

2.4%

Medical Assisting Services

2.3%

English

2.2%

Marketing

2.2%

Education

2.0%

Liberal Arts

1.8%

Political Science

1.8%
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Degrees

Bachelors

38.0%

Other

25.5%

Associate

14.4%

Masters

10.9%

Certificate

6.0%

Doctorate

2.5%

Diploma

1.9%

License

0.9%
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Temporary

Highest Claims Administrator Salaries

Job Title Company Location Start Date Salary
Claims Administrator ABB Inc. Saint Louis, MO Aug 15, 2016 $64,774 -
$88,730
Claims Administrator ABB Inc. Saint Louis, MO Aug 17, 2016 $64,774 -
$88,730
Claims Administrator EIMC, LLC Jersey City, NJ Feb 01, 2011 $52,000
Claims Administrator ABB Inc. Saint Louis, MO Sep 08, 2016 $45,710 -
$88,730
Claims Administrator EIMC, LLC Jersey City, NJ Sep 01, 2013 $45,000
Claims Administrator EIMC, LLC Jersey City, NJ Nov 01, 2012 $45,000

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Top Skills for A Claims Administrator

  1. Insurance Companies
  2. Customer Service
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Communicated effectively with claimants, insurance companies and attorneys.
  • Assisted Director of Operations in planning and implementation of key initiatives directly related to Claims and Customer Service Departments.
  • Planned and developed operating policies and procedures for Claims and Customer Service Departments.
  • Review medical records to determine decision appropriately within contract guidelines.
  • Scheduled and trained all operators for Customer Service Representation and data entry support.

What is it like to work as a Claims Administrator

4.0

Senior claims Administrator

August 13, 2019 on Zippia

What was your job title?

Claims Administrator.. Show More

What do you like the most about working as Claims Administrator?

I am able to help clients with their claims. I can sympathize with families who have lost their loved one... Show More

What do you NOT like?

Complaints.. Show More

How Would You Rate Working As a Claims Administrator?

Are you working as a Claims Administrator? Help us rate Claims Administrator as a Career.

Top Claims Administrator Employers

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