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Claims administrator resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a claims administrator resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in claims administrator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the claims administrator position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some claims administrator interviews.

Here are example skills to include in your “Area of Expertise” on a claims administrator resume:

  • Data Entry
  • Customer Service
  • Process Claims
  • Phone Calls
  • HR
  • Insurance Claims
  • Claims Management
  • Warranty Claims
  • Claims Administration
  • Medical Terminology
  • Policy Holders
  • Claims Adjusters
  • Defense Counsel
  • Inbound Calls
  • Office Equipment
  • TPA
  • Insurance Adjusters
  • Workers Compensation Claims
  • HIPAA
  • Insurance Carriers
  • Bodily Injury
  • Computer System
  • CPT
  • Medical Claims
  • Claims Handling
  • Medical Treatment
  • Customer Complaints
  • Liability Claims
  • Medicaid
  • Outbound Calls

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the claims administrator.

How to write claims administrator experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are effective examples from claims administrator resumes:

Work history example #1

Claims Administrator

Lincoln National

  • Assisted adjusters and supervisors with call volume, and overflow.
  • Maintained a thorough working knowledge of several STD, FML, and LTD customers.
  • Promoted to CSR II where I also took recorded statements.
  • Responded to PIP demands from medical providers and attorneys.
  • Selected to distribute communications to team including creating PowerPoint's and emails.

Work history example #2

Dental Assistant/Receptionist

Dental Solutions

  • Assisted in clinical procedures (all specialties except orthodontics).
  • fillingOrdered all inventory and all lab workComplied with all OSHA standards
  • Utilized EMR Software (Dentrix & Eaglesoft).
  • Improved digital record keeping and utilization of EagleSoft.
  • Prepared blood-collecting equipment Built trust and minimized patient discomfort during phlebotomy procedures while efficiently collecting blood specimens supply.

Work history example #3

Social Insurance Administrator

Teleperformance

  • Maintained professionalism during communication with all clients to ensure a positive face of the company.
  • Developed standard operating procedures and trained warranty group.
  • Enrolled patients in Medicaid/Medicare health insurance plans and educated patients in specific health insurance benefits, requirements and phases.
  • Filed Medicaid insurance claims for University Medical Center
  • Processed mortgage insurance payments Followed up with insurance carriers on new business premiums and overdue escrow payments

Work history example #4

Claims Administrator

State Farm

  • Communicated with customers and associates over the telephone, mobile app, click-to-chat, and internet reporting.
  • Assisted the State Farm Catastrophe Team with overflow due to Hurricane Sandy.
  • Communicated with customers and associates via telephone and other communications channels.
  • Participated as a member of the Northeast Catastrophe Contact Team, assisted with homeowner's losses after a Catastrophe was declared.
  • Demonstrated Competencies: Quality, Decision Making and Judgment, Communication

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from claims administrator resumes:

Some College Courses in business

Miami Dade College, Miami, FL

2006 - 2006

Associate's Degree in business

Ohio State University, Columbus, OH

2007 - 2009

Highlight your claims administrator certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on claims administrator resumes:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Associate in Claims (AIC)

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