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What is a claims analyst and how to become one

Updated January 8, 2025
4 min read
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A claims analyst is an individual responsible for evaluating insurance claims to determine their validity. They work in various industries including healthcare, automotive, and property insurance. Claims analysts review policy documents and coverage limits to determine the extent of the insurance company's financial responsibility. Claims analysts must have strong analytical skills, attention to detail, and the ability to make quick decisions while adhering to industry regulations and ethical standards.

ScoreClaims AnalystUS Average
Salary
3.8

Avg. Salary $48,398

Avg. Salary $59,228

Stability level
9.3

Growth rate -6%

Growth rate 0.3%

Diversity
4.6
Race

American Indian and Alaska Native 0.50%

Asian 5.11%

Black or African American 11.29%

Hispanic or Latino 16.38%

Unknown 4.39%

White 62.33%

Gender

female 72.38%

male 27.62%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress level
9.3

Stress level is very high

7.1 - high

Complexity level
9.6

Complexity level is advanced

7 - challenging

Work life balance
3.7

Work life balance is poor

6.4 - fair

What are the pros and cons of being a claims analyst?

Pros

  • Good compensation and benefits package

  • Opportunities for advancement and career growth

  • Ability to work remotely or from home

  • High job security and stability

  • Analytical thinking and problem-solving skills are developed

Cons

  • Dealing with upset or angry customers

  • Constant pressure to meet performance metrics

  • Repetitive tasks and work can become monotonous

  • Difficult to keep up with changing policies, regulations, and guidelines

  • Errors can be costly and have significant consequences.

Claims analyst career paths

Key steps to become a claims analyst

  1. Explore claims analyst education requirements

    Most common claims analyst degrees

    Bachelor's

    51.8 %

    Associate

    21.5 %

    High School Diploma

    10.5 %
  2. Start to develop specific claims analyst skills

    SkillsPercentages
    Customer Service14.26%
    Medical Terminology5.47%
    CPT5.36%
    Process Claims4.98%
    Medicaid4.90%
  3. Complete relevant claims analyst training and internships

    Accountants spend an average of 1-2 years on post-employment, on-the-job training. New claims analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a claims analyst based on U.S. Bureau of Labor Statistics data and data from real claims analyst resumes.
  4. Gain additional claims analyst certifications

    Claims analyst certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific claims analyst certification, having one may help you stand out relative to other applicants.

    The most common certifications for claims analysts include Associate in Claims (AIC) and International Accredited Business Accountant (IABA).

    More About Certifications
  5. Research claims analyst duties and responsibilities

    • Help managed meetings regarding decision making on CMS regulations.
    • Process UB's and HCFA's according to guidelines.
    • Analyze and investigate medical claims utilizing ICD-9 and CPT-4 coding.
    • Review claims (HCFA and UB) for accurate billing submission.
  6. Prepare your claims analyst resume

    When your background is strong enough, you can start writing your claims analyst resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a claims analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable claims analyst resume templates

    Build a professional claims analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your claims analyst resume.
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    Claims Analyst Resume
  7. Apply for claims analyst jobs

    Now it's time to start searching for a claims analyst job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first claims analyst job

Zippi

Are you a claims analyst?

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Average claims analyst salary

The average claims analyst salary in the United States is $48,398 per year or $23 per hour. Claims analyst salaries range between $29,000 and $78,000 per year.

Average claims analyst salary
$48,398 Yearly
$23.27 hourly

What am I worth?

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How do claims analysts rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Claims analyst reviews

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A zippia user wrote a review on May 2019
Pros

I'm gratified by forensics, accounting, mistakes, proceedure and changing codes and law.

Cons

That I know I make more money working in many other fields.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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