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Become A Claims Assistant

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Working As A Claims Assistant

  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $37,530

    Average Salary

What Does A Claims Assistant Do At Robert Half

* Issuing benefits checks
* Filing and serving legal and medical documents
* Preparing correspondence as directed
* Communicate with medical providers
* Assisting with customer service issues In this role you will be answering close to 80 calls a day! Apply online at Officeteam.com if you are interested!
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* All applicants applying for Canadian job openings must be authorized to work in Canada.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Customer Service
* Country:
* State:
* CA
* City:
* San Diego
* Postal Code:
* Compensation:* $14.25 to $16
* per hour

What Does A Claims Assistant Do At Rose International Inc.

* Responsible for adjusting automobile or homeowners claims within delegated settlement authority limits and ensures compliance with state and internal requirements.
* Investigate, gather necessary documentation, negotiate and deliver timely settlements of claims.
* Identify and research process/procedure gaps and develop plans to address.
* Act as subject matter expert and develops less experienced representatives.
* Adjust claims by evaluating and negotiating claims settlement.
* Use investigative and negotiating skills with clients, claimants, attorneys and medical professionals.
* Determine reserves needed and ensure they are applied.
* Manage file through gathering of information through written or phone interactions and securing necessary documents such as police reports, death certificates, medical information, property repair estimates, and witness statements, as needed to settle claim.
* This includes proper documentation in the claims system.
* Identify and research process/procedure gaps and develop action plans to close the gaps.
* Read and interpret reports to develop process improvement

What Does A Claims Assistant Do At Project Resources Group

* Job Description: Position will coordinate entry of new claims in company database, and work with liable parties and their insurance companies to deliver invoicing.
* Entry of new claims into the PRG web-based OPD Database.
* Creation of letter and invoice and development of claims support package using the information provided from market field investigators.
* Email, fax or regular mail the claim out to the correct party, as well as confirm receipt of claims package
* Individual will learn and be able to understand state dig laws and statutes for states PRG operates in, 811excavator requirements, NESC standards, CGA guidelines, etc.
* Develop a solid working relationship with each market’s investigator and claims agent across the country
* Call claims into insurance agencies and initiate new claims process
* Learn the functionality of the company's claims database tool, and enter all notes and documentation within the tool throughout the claims invoicing process
* Verify contact information of damaging parties
* Provide additional claims assistance such as second & final notices & claim re-directs
* Maintain a working knowledge of the entire PRG claims process

What Does A Claims Assistant Do At Combined Insurance

* Monitor and accurately attach mail/email/faxes to open/closed files within established service guidelines.
* Monitor workgroups and process tasks/requests within established service guidelines.
* Request offsite records and follow-up on outstanding items, search for missing files as directed and pull files for Closed File Reviews or Internal Audit reviews within established service guidelines.
* Complete standard closing procedures and merge adjuster's files within established service guidelines.
* Convert files to ClaimVision system within established service guidelines.
* Assist and provide backup support to Reception.
* Provide exceptional telephone customer support.
* Financials: Responsibilities as needed and assigned to include check printing, random sampling, payment processing, process stop pays and voids, check copy requests, returned checks, match attachments to checks, cash receipts and perform coverage match at Adjuster's request/direction

What Does A Claims Assistant Do At Esurance

* Review Process Claims to finalize resolution of estimates.
* Issue payment on completed estimates and supplements.
* Track payments issued.
* Assist appraisers with information from claims system.
* Follow up with customers as needed to ensure satisfaction of repairs.
* Assist with all other duties in support of management functions

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How To Become A Claims Assistant

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.


Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.


Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.


Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Claims Assistant jobs

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Claims Assistant Career Paths

Claims Assistant
Specialist Dispatcher Accounts Payable Clerk
Account Payables Analyst
6 Yearsyrs
Claims Adjuster Billing Specialist Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Claims Representative Office Manager
Administrative Manager
6 Yearsyrs
Medic Legal Assistant Administrative Coordinator
Administrative Supervisor
5 Yearsyrs
Claim Processor Billing Specialist
Billing Manager
7 Yearsyrs
Claims Adjuster Claim Specialist Billing Specialist
Billing Supervisor
6 Yearsyrs
Data Entry Associate Accounts Payable Clerk Business Office Manager
Business Office Director
8 Yearsyrs
Claim Processor Office Manager
Business Office Manager
8 Yearsyrs
Claims Representative Claims Adjuster
Claims Supervisor
7 Yearsyrs
Senior Claims Representative Unit Manager
Collections Manager
5 Yearsyrs
Human Resources Assistant Service Representative Customer Care Representative
Customer Care Supervisor
5 Yearsyrs
Human Resources Assistant Bookkeeper Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Senior Claims Representative Claim Processor Human Resources Assistant
Human Resources Technician
6 Yearsyrs
Claim Specialist Account Manager Sales Manager
Office Manager
5 Yearsyrs
Claim Specialist Accounts Receivable Specialist Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Underwriting Assistant Underwriter Assistant Vice President
Risk Manager
8 Yearsyrs
Specialist Account Manager Billing Specialist
Senior Billing Specialist
7 Yearsyrs
Underwriting Assistant Loan Processor
Senior Loan Processor
6 Yearsyrs
Human Resources Coordinator Senior Technical Recruiter Senior Sales Representative
Senior Representative
5 Yearsyrs
Data Entry Associate Service Representative Service Supervisor
Service Lead
5 Yearsyrs
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Claims Assistant Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Russian

  • Portuguese

  • Mandarin

  • Carrier

  • Vietnamese

  • Hindi

  • Tagalog

  • Italian

  • German

  • Arabic

  • Marathi

  • Konkani

  • Dutch

  • Danish

  • Bulgarian

  • Armenian

  • Filipino

  • Greek

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Claims Assistant

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Claims Assistant Education

Claims Assistant

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Top Skills for A Claims Assistant


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Top Claims Assistant Skills

  1. Insurance Claims
  2. Claims Adjusters
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Assisted a team of 5 Claim examiners handling Professional Liability Insurance, General Liability, and Reinsurance claims.
  • Assisted customers with starting all auto insurance claims via telephone and fax and assigned all claims to on site claims adjusters.
  • Answered provider, client, employee questions, and customer service.
  • Operated a computer terminal and maintained extensive knowledge of appropriate computerized systems necessary for data entry and retrieval.
  • Set up and entered new claims into various claims management systems.

Top Claims Assistant Employers

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Claims Assistant Videos

A Day in the Life -- Supply Chain