About Us
At Selective, we don't just insure uniquely, we employ uniqueness.
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.
Overview
Selective Insurance is seeking a E&S Litigation Claims Manager who proactively manages a litigation claims unit in our Excess & Surplus Lines unit in accordance with Company claim policies, practices and procedures within delegated authority. Candidate is responsible for the management of the E&S Litigation Claims Specialist; driving optimum claims outcomes, supporting operational goals and objectives while delivering superior customer service to our policyholders and agents, all in support of our commitments to our stakeholders. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Candidate will be responsible for assisting staff with resolution of coverage issues and working with Legal and outside coverage counsel in the resolution of coverage litigation.
Responsibilities
Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met.
Ensures the timely settlement of claims and maintains acceptable closing ratios for the department.
Prepares operating budget for unit/department and monitors and controls expenses.
Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production.
Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level.
Oversees combined loss ratio and productivity numbers and ensures they are in compliance with company standards.
Oversees and controls allocated claims expenses.
Provides performance management activities for personnel measured against business objectives and claims activity.
Plans reviews and conducts claims reviews and settlement conferences. Mediates complaints and disputes regarding claim resolution.
Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee's time and a valid driver's license.
Qualifications
Knowledge and Requirements
Ability to lead a team of litigation claims specialist with varying degrees of experience.
Excellent people and management skills to properly performance manage staff and assist with training initiatives.
Ability to analyze reports and trend analysis to identify issues.
Experience in E&S claims, complex coverage analysis and significant large loss evaluations preferred.
Superior communication, strategic thinking and problem-solving skills.
Excellent presentation skills.
Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint).
Sufficient keyboarding proficiency to enter data accurately and efficiently.
Must have valid state-issued driver's license in good standing and be able to drive an automobile.
Education and Experience
College degree preferred.
Law degree preferred, but not required,
10+ years claims experience and 3-5 year's claims supervisory experience.
Experience handling or supervising E&S Claims and/or experience handling coverage litigation preferred.
Total Rewards
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay Range
USD $135,000.00 - USD $204,000.00 /Yr.
Additional Information
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
For Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$135k-204k yearly 5d ago
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Claims Assistant
Advocates 4.4
Remote job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a ClaimsAssistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative tasks, from managing incoming communication to scheduling appointments for case managers. You'll ensure that our administrative processes flow efficiently, contributing directly to the success of our mission. If you're organized, detail-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you to make a meaningful impact.Job Responsibilities
Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE).
Manage a high volume of incoming mail as the company continues to grow.
Handle calls and texts to the client care team's dedicated 888 line.
Schedule appointments for case managers to keep operations on track.
Request medical source statements and assist with other administrative tasks to ensure smooth process flow.
Qualifications
Strong administrative and clerical skills are essential.
Prior experience with Social Security disability is preferred but not required.
Highly organized and capable of managing multiple tasks efficiently.
Strong attention to detail and task-oriented mindset.
Ability to thrive in a fast-paced and growing work environment.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
$35k-39k yearly est. Auto-Apply 60d+ ago
Claims Assistant - Worker's Compensation - Phoenix, AZ
Sedgwick 4.4
Remote job
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
ClaimsAssistant - Worker's Compensation - Phoenix, AZ
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
Enjoy flexibility and autonomy in your daily work, your location, and your career path.
Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE:
Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS & LICENSING
Education & Experience
High school diploma or GED required.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
TAKING CARE OF YOU
Flexible Work Schedule
Referral Incentive Program
Opportunity to work from home
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day 1
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($13.00 - $18.00 per hour). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
$13-18 hourly Auto-Apply 14d ago
(Remote) Claims Assistant
Military, Veterans and Diverse Job Seekers
Remote job
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a Replacement Cost and Actual Cash Value (ACV) basis.
Applies limitations and/or exclusions on claims based on coverage afforded by the policy.
Tracks time and log file notes for daily field activity.
Assists with answering telephones.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS:
Education & Licensing
High school diploma or GED required. Resident Insurance Adjuster License (Fire and Other Hazards) preferred.
Experience
One (1) year customer service experience or equivalent combination of education and experience preferred. Accounting and insurance background preferred.
Skills & Knowledge
Oral and written communication skills
PC literate, including Microsoft Office products
Good comprehensive decision making skills
Ability to read and comprehend policy language
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
$35k-43k yearly est. 60d+ ago
Claims Clerk
All Care To You
Remote job
About Us
All Care To You is a Management Service Organization providing our clients with healthcare administrative support. We provide services to Independent Physician Associations, TPAs, and Fiscal Intermediary clients. ACTY is a modern growing company which encourages diverse perspectives. We celebrate curiosity, initiative, drive and a passion for making a difference. We support a culture focused on teamwork, support, and inclusion. Our company is fully remote and offers a flexible work environment as well as schedules. ACTY offers 100% employer paid medical, vision, dental, and life coverage for our employees. We also offer paid holiday, sick time, and vacation time as well as a 401k plan. Additional employee paid coverage options available.
Job Purpose
The Claims Clerk plays a vital role in supporting the claims team by handling daily administrative tasks, including reviewing and responding to claims portal messages, processing incoming faxes, and organizing documentation. This position ensures efficient communication and smooth workflow within the department, helping to maintain timely and accurate claims processing.
Duties and responsibilities
Monitor and respond to claims portal messages daily. Assist Customer Service department with portal registrations.
Process and categorize incoming claims-related faxes.
Assist with Claims related inquiries from other departments.
Requesting and reviewing medical records as needed for basic information to validate billing information.
Reviewing claims for required information, pending claims when necessary, maintaining a follow-up system, and updating and releasing pending claims when indicated.
Serve as a primary point of contact for providers, members, and internal staff regarding claims status, documentation requirements, and resolution steps.
Respond to inbound claims phone calls, emails, and portal inquiries in a professional and timely manner.
Provide clear explanations of claim outcomes, payment decisions, and next steps while maintaining a high level of customer service.
Research and resolve claim-related issues by gathering information, reviewing documentation, and escalating as needed.
Document all interactions in the system to ensure accurate records of customer communications and resolutions.
Must maintain an error accuracy of under 5%.
Support claims examiners and workflow projects.
Attend weekly or monthly departmental meetings and provide feedback when requested.
Complies with all Company and Department Policies and Procedures.
When needed assist in claims audit activities.
Support other departments as needed.
All other duties as assigned.
Qualifications
Experience in administrative support, claims processing, or a related field preferred.
Excellent communication skills including reports, correspondence, and verbal communications.
Experience with EZ-Cap and Encoder preferred.
Proficiency using Outlook, Microsoft Teams, Zoom, Microsoft Office (including Word and Excel) and Adobe
Detail oriented and highly organized
Strong ability to multi-task, project management, and work in a fast-paced environment
Strong ability in problem-solving.
Ability to self-manage, strong time management skills.
Ability to work in an extremely confidential environment.
Must work well under pressure and deadlines.
$34k-42k yearly est. 60d+ ago
Claims Executive / Commercial Claims Adjuster - Grand River Services
Client Executive, Personal Lines
Remote job
As a third-party administrator, Grand River Services specializes in first party property and third-party casualty claims. We work directly with insureds and agencies to provide a level of high touch service rarely found in today's marketplace. We are looking for a Commercial Claims Adjuster who is focused on accountability, exceptionally accurate case reserves, and outstanding agent satisfaction.
What You'll Do
Supports and demonstrates IMA's core values
Values and understands the importance of diversity, equity, and inclusion among all IMA associates
Manages multiple jurisdictions and multiple lines of business
Works directly with insureds and agencies to provide excellent, high touch service
Thinks critically to evaluate coverage, investigate claims, and negotiate settlements
Maintains highly organized and detailed claims files
Communicates a clear, concise action plan for moving cases to conclusion
You Should Have
5-7+ years of claims handling experience
Need to be located in either the Eastern or Central Time Zone
Commercial General Liability experience required
Multi-state experience a plus
Multiple lines a plus
Must be a licensed adjuster with the ability to obtain licenses in other states
Ability to be cross trained to handle other lines of business
Experience in handling bodily injury, med pay, and property damage claims
Ability to handle and negotiate settlements on both non-litigated and litigated claims
Must be comfortable and self-directed to work independently in a remote, virtual office environment
Light to moderate travel to attend training, mediations, trials, and company functions
Bachelor's degree preferred
Valid driver's license required
Strong proficiency with Microsoft products and agency systems
#LI-JS1
If this role is hired in Los Angeles County, CA the following applies:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prior Criminal history will only be considered after a conditional job offer is made and accepted. Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report.
Salary Range$70,000-$90,000 USD
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
2020-2023 Business Insurance Magazine Best Places to Work in Insurance
2023 Inc. Magazine's Best Workplaces
2023 Denver Business Journal's Best Places to Work
2022-2023 Connecticut Top Work Places
2021-2023 Inc. 5000's List of Fastest Growing Companies
2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
2022-2023 Kansas City Business Journal's Best Places to Work
2021-2023 Charlotte Business Journal's Best Places to Work
2021-2023 Los Angeles Business Journal's Best Places to Work
2021-2023 The Salt Lake City Tribune Top Work Places
2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category
2021 Dallas Business Journal's Best Places to Work
2021 Alaska Journal of Commerce's Best Workplaces in Alaska
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$70k-90k yearly Auto-Apply 30d ago
Claims Adjuster II | California
Employers Holdings, Inc.
Remote job
Workers' Compensation Claims Adjuster II - California | 100% Remote Opportunity The Work comp Claims Adjuster II is responsible for timely and accurate management of workers' compensation claims with moderate medical and indemnity benefit exposure, including litigation.
This opportunity will require working west coast hours (M-F 8am-5pm PDT)
Essential Duties and Responsibilities
* Completes initial contacts to obtain necessary additional information, verify coverage, determine compensability and develop of plan of action. Completes and maintains accurate claim system data as it pertains to work comp insurance claims.
* Analyzes case facts to establish timely and accurate case reserves using knowledge of medical disabilities and related costs, as well as judgment of extent of disability.
* Provides timely and appropriate customer service within established best practices. Maintains ongoing professional communications with all internal and external customers.
* Accurately evaluates and pays benefits in compliance with statutory and company procedures and guidelines. Files appropriate state forms, as needed.
* Proactively coordinates and monitors medical treatment to continue to move the claim forward. Uses resources, internal and external, to contain costs and manage exposure.
* Reviews and analyzes legal exposures. Collaborates with defense attorneys to manage legal issues. Proactively mitigates exposure to litigation, prices up claims for settlement and works within authority to resolve claims.
* Regularly reviews caseload and proactively takes action to guide claims efficiently and effectively to closure.
* Other duties as assigned.
Requirements
* 2 - 5 years' work comp claims adjusting or insurance experience.
* Excellent communication and customer service skills and knowledge of an imaged environment.
* Demonstrated knowledge of workers' compensation laws and ability to adhere to statutes, regulations and company policies and practices, as well as related claim management procedures/protocols.
* Self-motivated with excellent analytical, problem solving and decision-making skills. Strong ability to multi-task and prioritize.
* High school diploma or equivalent required.
* Equivalent combinations of education and experience may be considered.
Certification
* If state certification or license is required, must meet requirements and obtain certification within state mandated timeframe and maintain any required license through continuing education.
* WCCP, AIC, ARM, CPCU or other insurance certification preferred.
Education
* Bachelor's degree or equivalent business experience preferred.
Work Environment
* Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship.
* It requires a suitable space that provides a private and quiet workplace.
* Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
* Travel: May be required to travel to off-site location(s) to attend meetings, as necessary
Salary Range: $50,000-$75,000 and a strong comprehensive benefits package, don't forget to follow the link to our benefits page for details, too many benefits to list! *********************************************************
About EMPLOYERS
As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!
Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!
At EMPLOYERS, you'll discover an energetic environment that inspires top achievement. As "America's small business insurance specialist", we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. #LI-Remote
$50k-75k yearly 10d ago
Claims Adjuster I | Southern States
EIG Services
Remote job
Claims Adjuster I (Worker's Compensation) - Southern Jurisdictions | 100% Remote (WFH) Opportunity
Under direct supervision our Claims Adjuster I is responsible for timely and accurate management of workers' compensation claims with low to moderate medical and indemnity benefit exposure and minimal litigation.
Preference given to candidates that have experience in FL, TN, MS, KY, AL, AR
Essential Duties and Responsibilities
Receives and reviews new claims involving low to moderate medical, indemnity and occasional legal exposure. Caseload may include complex Medical Only claims.
Completes initial contacts to obtain necessary information, verify coverage, determine compensability and develop a plan of action. Completes and maintains accurate claim system data.
Analyzes case facts to establish timely reserves using and building knowledge of medical-related costs and judgment about extent of disability.
Provides timely and appropriate customer service within established best practices. Maintains ongoing professional communications with all internal and external customers.
Accurately evaluates and pays benefits in compliance with statutory and company guidelines. Files appropriate state forms, as needed.
Proactively coordinates or monitors medical treatment to continue to move the claim forward. Uses resources, internal and external, to contain costs and manage exposure.
Working with supervisor, reviews and analyzes some legal issues. In collaboration with defense attorneys, proactively handles and mitigates exposure to litigation and prices up claims for minor settlements.
Regularly reviews caseload and proactively takes action to guide claims efficiently and effectively to closure.
Requirements
1 to 2 years of workers' compensation claims experience.
Knowledge of workers' compensation laws, regulations and statutes.
Excellent communication and customer service skills and knowledge of an imaged environment.
Self-motivated with excellent analytical, problem solving and decision-making skills. Strong ability to multi-task and prioritize.
Certification
Must meet certification within state-mandated timeframe and maintain any required license through continuing education.
WCCP, AIC, ARM, CPCU or other insurance certification preferred.
Education
Bachelor's degree or the above experience preferred.
Work Environment:
Remote: This role is a remote (work from home (WFH)) opportunity, and only open to candidates currently located in the United States and able to work without sponsorship.
It requires a suitable space that provides a private and quiet workplace.
Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Travel: May be required to travel to off-site location(s) to attend meetings, as necessary
Salary Range: $48,000 - $65,000 and a comprehensive benefits package, please follow the link to our benefits page for details! *********************************************************
About EMPLOYERS
As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!
Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!
At EMPLOYERS, you'll discover an energetic environment that inspires top achievement. As “America's small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. #LI-Remote
$48k-65k yearly 15d ago
Claims Adjuster Trainee
TWAY Trustway Services
Remote job
Our Company:
At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.
This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.
Job Summary:
The Claims Adjuster Trainee will complete a series of Self-Study courses, classroom training and On The Job training to prepare for promotion to Adjuster Level 1 position. In addition, the Claims Adjuster Trainee will complete the necessary pre-requisite course work required to take and pass the Georgia Resident Adjuster Property and Casualty examination. The Claims Adjuster Trainee is responsible for investigating, reserving, negotiating and settling assigned property and casualty claims within provided authority. Ensures that all assigned claims are resolved timely and fairly in accordance with the policy contract based on the damages presented. The Claims Adjuster Trainee will work with minimal authority under direct supervision.
Job Responsibilities:
• Complete required training courses with a successful score
• Obtain State of Georgia Resident Adjuster Property and Casualty license and maintain license through completion of state mandated Continuing Education.
• Provide quality service to all parties involved in assigned claims.
• Conduct thorough investigations into coverage, liability and damages for assigned claim in accordance with Claims Best Practices.
Qualifications:
Required
• Bachelor's degree
• Ability to pass State of Georgia Resident Adjuster Property and Casualty licensing exam.
Preferred
• Bilingual (Spanish)
Core Competencies:
• Attention to detail and ability to multi-task.
• Excellent verbal and written communication skills.
• A high degree of motivation and team orientation.
• Strong computer skills.
• Desire to develop new skills and grow in career.
Our Values:
We are direct, results driven, and dedicated to the success of the business and each other. In addition, we operate against these five key values, reflected in how we work with each other every day:
• Honor: We do what is right, even when no one is looking. We play by the rules; integrity is of utmost importance.
• Discipline: We are most efficient and resourceful in how we work… striving to be better than our competition.
• Common Sense: We are relentlessly logical. We value an approach to our business that acknowledges the obvious and errs on the side of simplicity.
• Financial Strength: Fundamental to our prosperity is an ever-vigilant focus on rigorous financial discipline. These practices enable us to navigate through all business cycles.
• Dedication: We demonstrate a deep-seated respect for our Associates and customers. We listen and respond as best we can - for without them, our business would not exist.
This indicates the essential responsibilities of the job. The duties described are not to be interpreted as being all-inclusive to any specific associate. Management reserves the right to add to, modify, or change the work assignments of the position as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This job description does not represent a contract of employment. Employment with AssuranceAmerica is at-will. The at-will relationship can be terminated at any time
,
with or without reason or notice by either the employer or the associate.
AssuranceAmerica is an Equal Opportunity Employer
$45k-57k yearly est. Auto-Apply 18d ago
General Liability Claims Adjuster
Reserv
Remote job
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
Come join an amazing and collaborative team! We are seeking a highly organized and customer-focused General Liability Adjuster to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.
The ideal candidate has a willingness to work through a design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.
**While this position may not be open just yet, we are looking ahead. Submit your application to stay on our radar for future roles as we are growing quickly!
Who you are
Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
Passionate adjuster who cares about the customer and their experience.
Empathetic. You exercise empathy and patience towards everyone you interact with.
Sense of urgency - at all times. That does not mean working at all hours.
Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
Anti-status quo. You don't just
wish
things were done differently, you
action
on it.
Communicative. (we'd love to know what this means to you)
And did we mention, you have a sense of humor. Claims are hard enough as it is.
You are collaborative and a team player.
What we need
We need you to do all the things typical to the role:
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
Manage an inventory of claims, analyze coverage and identify any potential coverage issues.
Establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
Ability to handle all aspects of general liability claims not limited to but including Slip and Falls, Habitational, Risk Transfer, Construction, and New York Labor Law
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
Provide input for continuous development of claims guidelines, best practices, and process improvements
Oversee and direct outside investigative service providers, client counsel and investigative services to resolve the claim while closely with the client.
Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications
Requirements
Bachelor's degree. JD, Professional insurance designations strongly preferred.
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
Minimum of 5 years of experience ideally with;
General Liability (Premise, Habitational, Auto, Garagekeepers, BOP's, Dwelling)
Construction Liability.
Employers Liability.
Liquor Liability/Dram Shop.
Complex claims involving litigation.
Policy interpretation. Drafting Reservation of Rights letters, coverage declinations.
Third-party bodily injury.
Third-party litigated bodily injury/property damage.
Willing to obtain all licenses within 45 days, including completing state required testing
Knowledge of state regulations, policy provisions, and standard operating procedures
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Ability to collaborate with colleagues within and outside your department
Willingness to travel for client and claims needs
Benefits
Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
Additionally, we will
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
Work toward reducing and eliminating all the administrative work from an adjuster role
Foster a culture of empathy, transparency, and empowerment in a remote-first environment
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
$45k-57k yearly est. Auto-Apply 36d ago
Claims Adjuster
Fetch Pet Insurance
Remote job
Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.
Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? - through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.
Our business is growing and we are looking for compassionate professionals that want to join a team that works hard and celebrates success! You will have an opportunity to hone your skills and develop new skills as you learn the ins-and-outs of Fetch pet insurance and support our pet parents. Your success is our success!
RESPONSIBILITIES.
Adjudicate assigned claims in accordance with the Terms & Conditions of the individual pet's policy
Review medical records, lab results, invoices, and claims forms for complete and thorough assessment
Process claims determinations to include assessment and payment for submitted claims
Verify claims coverage through in-depth knowledge of policy Terms & Conditions
Consult with treating veterinary practices regarding medical records evaluation and necessary documentation
Maintain an average quality assurance score above department minimums
Complete assigned tasks within compliance deadlines
Maintain an average productivity rate above department minimums
Provide feedback on process opportunities to further strengthen SOPs
REQUIRED SKILLS.
Comprehensive understanding of disease processes and veterinary medical terminology
Ability to read and interpret veterinary medical records and invoices
Ability to identify chronic and acute medical conditions
Adapt quickly in a fast-paced, ever-changing environment and operate multiple computer systems simultaneously
Work independently in a remote capacity, while also fostering teamwork and collaborating with others
Superior communication skills for collaboration with team members and support from managers
Demonstrated problem solving skills and ability to work through complex medical/vet-related scenarios affecting a pet's diagnosis and/or treatment plan
QUALIFICATIONS.
Minimum of five years experience as a veterinary technician
Bachelor's degree in veterinary science OR CVT or equivalent preferred
Property and Casualty Adjuster license in good standing preferred
Complete and pass state adjuster licensing
Be reliable with good attendance
Able to work a minimum of 42 hours per week, with occasional weekends and extra hours as needed
WORK-FROM-HOME SET-UP.
Subscription to reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed)
A quiet, dedicated place to work in your home that is not easily disrupted by background noises or distractions
Office workspace must be large enough to accommodate two 19” dual monitors, laptop, mouse, keyboard, and headset
Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home
-ABOUT FETCH-
Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 200+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada), and we currently provide security to over 360,000 pet parents.
We don't just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
$51k-66k yearly est. 60d+ ago
Mechanical Claims Adjuster
Endurance Warranty Services, LLC 4.6
Remote job
Job Description
Ready for a change? Bring your mechanical background to Endurance and use your automotive knowledge in a professional remote environment. The Mechanical Claims Adjuster is responsible for investigating, evaluating and negotiating minor to complex vehicle repair claims and accurately determining coverage and liability (based on the reported fact scenario). You will be measured on your ability to provide accurate benefit and adjustment amounts on claims and reach fair, efficient claims resolutions while managing costs in accordance with policies and procedures.
Key Responsibilities:
Adjudicate and authorize claims within your dollar-limit authority. Ensure the accuracy of coverage information when responding to inquiries by providing customer clarity on coverage and financial commitment.
Successfully handle an average of 50-70 inbound calls daily from repair centers and Endurance Customers/Contract Holders.
Review and determine claims based on the reported fact scenario given by the repair facility submitted through the online portal.
Collect and verify all diagnostic information provided by the repair facilities. Respond to inquiries while providing information and explanations regarding Endurance's various levels of coverage.
Manage Workflow - Process and complete all requests and documents in accordance with established processes and procedures.
Achieve and maintain agreed-upon metrics within the scheduled time. Establish, develop, and maintain positive business and customer relationships.
Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.
Key to Success:
High school Diploma or equivalent work experience.
1-2 years working at a dealership and/or independent auto repair shop.
1-2 years of automotive repair procedures, processes, parts, and repair costs
1-2 years of proven success negotiating and problem-solving
Ability to efficiently understand contracts/policies/procedures and apply them accordingly.
Must be able to communicate effectively with contract holders/customers, agents, dealers, internal staff, and upper management.
Experienced in ProDemand, Alldata, and Carfax is a plus
Call-center experience is a plus
The candidate(s) offered this position will be required to submit to a background investigation.
Compensation Ranges - $21.64-$23 Hourly
Our Benefits Include:
Paid training
Work From Home Opportunity
Computer Equipment Provided
401(k) with company match after 90 days of employment
Medical, Dental, and Vision Insurance
Voluntary Life Insurance
Internet Stipend
Paid Time Off
Holiday Pay
Learn more about life at Endurance-connect with us on LinkedIn, Facebook, Instagram, and Twitter.
Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.
When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.
Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well-Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.
Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.
$21.6-23 hourly 7d ago
Liability Claims Adjuster
Porch Group 4.6
Remote job
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Liability Claims Examiner
Location: United States
Workplace Type: Remote
Homeowners of America is a provider of Personal Lines Insurance products. We're always looking to add talented and passionate people to our team. We value the knowledge that comes from experienced individuals with diverse backgrounds and strengths that can contribute to the various departments within our company. Our shared values are no jerks, no egos, be ambitious, solve each problem, care deeply and together we win.
Summary
The Liability Claims Examiner is responsible for managing complex and litigated 3rd party claims arising under homeowners' insurance policies. This role involves investigating losses, evaluating coverage, assessing liability exposures, and directing litigation strategies to achieve fair and timely resolution of claims. The examiner will work closely with insureds, claimants, field adjusters, defense counsel, experts, and internal stakeholders ensuring compliance with company guidelines and regulatory requirements while mitigating risk and controlling costs. Liability Claims Examiners are responsible for requesting payments, documenting files, and preparing and issuing claim payment letters or denial letters when appropriate.
What you Will Do As A Liability Claims Examiner
Responsibilities: May include any or all the following. Other duties may be assigned.
Investigate and Evaluate Claims:
Review policy language, coverage issues, and liability exposures.
Analyze incident reports, statements, expert opinions, and other evidence to determine liability and damages.
Handles claims from all types of policies, including homeowners, dwelling fire, tenant, condo, and renters.
Confers with legal counsel on claims involving coverage, legal, or complex matters
Effectively manage difficult or emotional customer situations
Litigation Management:
Direct and oversee defense counsel in litigated matters, including strategy development, budgeting, and case progression.
Attend mediations, settlement conferences, and trials as needed.
Evaluate litigation reports and provide recommendations for resolution.
Negotiation and Settlement:
Negotiate settlements within authority limits to achieve equitable outcomes.
Collaborate with legal counsel to resolve complex coverage and liability disputes.
Financial Oversight:
Establish and adjust reserves based on claim developments and litigation exposure.
Monitor litigation costs and ensure adherence to budget guidelines.
Seeking out and utilizing top vendors that build quality, increase efficiency, and reduce cost
Communication and Documentation:
Maintain accurate and detailed claim files, including litigation plans and correspondence.
Communicate effectively with insureds, claimants, attorneys, and internal teams.
Enters claims payments when applicable and maintains clean, concise, and accurate file documentation
Manages correspondence and communication with various parties involved in the claim
Draft and prepare letters and other correspondence related to the claim
Compliance and Best Practices:
Ensure adherence to claims handling guidelines, regulatory requirements, and ethical standards.
Identify opportunities for process improvement and cost containment.
Take on assignments and duties as requested by the management team
What you Will Bring As A Liability Claims Examiner
Bachelor's degree or equivalent experience
Minimum 5+ years of liability claims experience, with a strong focus on litigated 3rd party claims
Appropriate state adjuster license and continuing education credits
In-depth knowledge of homeowners liability and med pay coverage, policy language, and litigation processes
Strong negotiation, analytical, and decision-making skills
Excellent written and verbal communication skills
Ability to manage multiple complex cases and meet deadlines in a fast-paced environment
Proficiency in claims management systems and Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
Works with integrity and ethics
Exceptional customer service skills
Effectively manages difficult or emotional customer situations
Ability to read, write, and interpret routine correspondence, policies, and reports
Makes decisions and completes activities in a confident and timely manner
Follows Claims Handling Guidelines, policies and procedures
Maintains confidentiality
Works independently, with the ability to assess workload and plan accordingly to meet competing deadlines
Cultivates environment of teamwork and collaboration
Comprehensive and up-to-date knowledge of General Liability and P&C insurance, contractual policy language requirements and the implications of that language as it pertains to denial of claims
Demonstrated commitment to continuing education in the industry through licensing or designations applicable to property and liability insurance field is preferred.
Certificates, Licenses, Registrations
Appropriate state adjuster license and continuing education credits.
The application window for this position is anticipated to close in 2 weeks (10 business days) from December 17th, 2025. Please know this may change based on business and interviewing needs.
At this time, Porch Group does not consider applicants from the following states for remote positions: Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, and West Virginia.
What You Will Get As A Porch Group Team Member
Pay Range*: Annually$67,500.00 - $94,500.00
*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets,
job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
Both traditional and Roth 401(k) plans are available with a discretionary employer match.
Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
Brio Health is another employer paid wellbeing tool that offers quarterly wellness challenges and prizes.
LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.
#LI-JS1
#LI-Remote
What's next?
Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$67.5k-94.5k yearly Auto-Apply 37d ago
Medical Claims Processor I
Broadway Ventures 4.2
Remote job
At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation.
Become an integral part of a dedicated team supporting the World Trade Center Health Program. In this role, you will leverage your strong attention to detail and commitment to accuracy in processing complex medical claims. If you are eager to make a positive impact in the community through your administrative skills, we encourage you to apply.
Work Schedule
Remote
Monday through Friday, 8:30 AM to 5:00 PM EST
Must be able to work 8am - 5pm Eastern Standard Time
Responsibilities
Claims Review and Processing
Analyze and process a variety of complex medical claims in accordance with program policies and procedures, ensuring accuracy and compliance.
Critical Analysis
Adjudicate claims according to program guidelines, applying critical thinking skills to navigate complex scenarios.
Timely Processing
Ensure prompt claims processing to meet client standards and regulatory requirements.
Identify and resolve any barriers using effective problem-solving strategies.
Issue Resolution
Collaborate with internal departments to proactively resolve discrepancies and issues.
Use analytical skills to identify root causes and implement solutions.
Confidentiality Maintenance
Uphold confidentiality of patient records and company information in accordance with HIPAA regulations.
Detailed Record Keeping
Maintain thorough and accurate records of claims processed, denied, or requiring further investigation.
Trend Monitoring
Analyze and report trends in claim issues or irregularities to management.
Assist Team Leads with reporting to contribute to continuous process improvements.
Audit Participation
Engage in audits and compliance reviews to ensure adherence to internal and external regulations.
Critically evaluate and recommend process improvements when necessary.
Mentoring
Mentor and train new claims processors as needed.
Requirements
High school diploma or equivalent.
Minimum of five years of experience in medical claims processing, including professional and facility claims, as well as complex and high-dollar claims.
Billing experience doesn't count towards years of experience qualification
Familiarity with ICD-10, CPT, and HCPCS coding systems.
Understanding of medical terminology, healthcare services, and insurance procedures (experience with worker's compensation claims is a plus).
Strong attention to detail and accuracy.
Ability to interpret and apply insurance program policies and government regulations effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and collaboratively within a team environment.
Commitment to ongoing education and staying current with industry standards and technology advancements.
Experience with claim denial resolution and the appeals process.
Ability to manage a high volume of claims efficiently.
Strong problem-solving capabilities and a customer service-oriented mindset.
Flexibility to adjust to the evolving needs of the client and program changes.
Benefits
401(k) with employer matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Flexible Paid Time Off (PTO)
Paid Holidays
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting.
Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$33k-43k yearly est. Auto-Apply 57d ago
Remote - Claims Adjuster - Automotive
Reynolds and Reynolds Company 4.3
Remote job
":"* This is a full-time, remote position working from 9:45am to 6:15pm CST American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking Claims Adjuster - Automotive for our growing team. In this role you will work remotely and be responsible for investigating, evaluating and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability.
You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues.
Responsibilities will include, but are not limited to: -\tAnswering inbound calls -\tProvide information about claim processing and explain the different levels of contract coverage and terms -\tAccurately establish, review and authorize claims -\tEntering claim and contract information into the AGWS' system A home office package will be provided for this position.
This includes two computer monitors, a laptop, keyboard and mouse.
","job_category":"Customer Service","job_state":"TX","job_title":"Remote - Claims Adjuster - Automotive","date":"2025-12-18","zip":"75201","position_type":"Full-Time","salary_max":"55,000.
00","salary_min":"50,000.
00","requirements":"2+ years of experience as an automotive mechanic within a service department, dealership, or independent shop~^~2+ years of experience adjusting automobile mechanical claims~^~ASE certification is a plus~^~Must have a quiet designated work space to work from home~^~Must have reliable internet with at least a download speed of 50mbps~^~Must be able to work effectively under pressure in a fast paced environment~^~Strong communication skills~^~Strong organizational and multi-tasking skills~^~High school diploma","training":"On the job","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$40k-48k yearly est. 52d ago
Mechanical Claim Adjuster
Reinsurance Associate Inc.
Remote job
Job Description
Are you a technician, service writer, or parts manager looking to get out of the shop and transfer your skills to a new career? Wise F&I is currently seeking full-time Claim Adjusters to support our VSC claims team and our continued business growth.
This position is Monday through Friday with weekends off. We provide a competitive salary commensurate with experience, have 9 major holidays scheduled off annually - with pay, provide a robust health care and benefits package; in addition to, a bright, modern work space with optional stand-up desk capability.
Remote position available if you reside outside the St. Louis metropolitan area.
Primary Job Function: The Claims Adjuster is responsible for the set-up and processing of automotive VSC claims filed with our company that cover mechanical breakdown, appearance, tire & wheel and other benefits. This includes reviewing repair estimates, inspection reports, supporting documentation, communicating with repair facilities, and ultimately determining coverage.
Company Description: Wise F&I delivers industry-leading administration services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers.
Job Responsibilities / Tasks include:
Working in a call center environment focused on handling calls daily within expected performance metrics, handle times, and volume.
Reviewing claims using the adjudication process established by department and within company guidelines.
Reviewing and verifying repair costs using standard "national labor and parts guides" (including labor rates and time) to ensure estimates are within approval guidelines.
Verifying, analyzing, and investigating repair information to determine if coverage is within the guidelines of the service contract.
Retrieving information from company systems and communicating information back to the customers, dealers, repair facilities, and vendors in a clear and concise manner.
Determining the appropriate authorization amount based on contract guidelines via the use of good judgment combined with mechanical knowledge.
Documenting all interactions, research, verifications and other claim-related information in the claim administration system.
Ability to communicate effectively by telephone and email with retail and wholesale customers, repair facilities, and non-related parties using good customer service skills.
Working pro-actively and cohesively as a member of the claims team.
Attending training seminars and/or continuing education.
Maintaining high customer service requirements and productivity standards.
Working with management on specific issues as requested.
Required Education and Skills include:
High school diploma or GED preferred. Technical training or College Degree is a plus.
Preferred 3 or more years of hands-on automotive repair or equivalent automotive technical experience.
ASE or equivalent Manufacturer certification preferred.
Outstanding verbal and written communication skills.
Proficient use of current computer systems, Microsoft and web-based applications.
Proficient use of communication tools for email, instant message and meeting platforms.
Possess strong customer service skills including conflict avoidance/resolution, negotiation, and persuasive speaking.
Possess problem solving, decisiveness and time management skills.
Comprehensive Benefits:
Competitive hourly wage (40 hrs/week)
Annual Performance Evaluation w/ Compensation Review
Bright, Modern Work Spaces
9 Paid Holidays (per year)
Paid Vacation Days
401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting)
Insurance - paid benefits include Health, AD&D, Life and L/T Disability
Voluntary benefits include Dental, Vision, Life and S/T Disability
Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.
$45k-55k yearly est. 5d ago
Alternative Dispute Resolution (ADR) Claim Adjuster
Frontline Homeowners Insurance
Remote job
Job Description
Alternative Dispute Resolution (ADR) Claim Adjuster
Remote
At Frontline Insurance, we are on a mission to Make Things Better, and our Alternative Dispute Resolution (ADR) Claim Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as an Alternative Dispute Resolution (ADR) Claim Adjuster, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Alternative Dispute Resolution (ADR) Claim Adjusters enjoy robust benefits:
Remote work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as an Alternative Dispute Resolution (ADR) Claim Adjuster:
Review assigned claims promptly.
Formulate and execute appropriate ADR strategy in compliance with statutory guidelines.
Verify facts of loss and pertinent information to analyze and confirm coverage is appropriately applied.
Handle the complete claim, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make coverage recommendation and issue payments within applicable authority level.
Review and analyze all claim material to determine the facts of loss, the investigation completed and/or needed and position file for appropriate resolution.
What we are looking for as an Alternative Dispute Resolution (ADR) Claim Adjuster:
Bachelor's degree in Business Administration or an industry related field
Minimum of 7 years of experience in claim adjusting and/or training in Property and Casualty or equivalent combination of education and experience
Minimum of 3 years of experience in the appraisal process
Maintain active Florida 5-20 License and obtain licenses in Alabama, North Carolina, South Carolina, Virginia, and Georgia within 30 days of hire
Why work for Frontline Insurance?
At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$42k-52k yearly est. 15d ago
Claims QR Technician
Associated Administrators 4.1
Remote job
The Claims Quality Review Technician is responsible for performing detailed quality reviews of processed claims to ensure accuracy and compliance with eligibility rules, benefits paid, client requirements and applicable legislative and regulatory guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Reviews processed claims, including hospital, medical, dental, vision, prescription and time loss to confirm accuracy and appropriate adjudication of benefits.
Identify and document quality trends, provide feedback, and assist management in monitoring processing performance against established standards.
Reviews and interprets new benefit plans and/or benefit plan changes, develops resource materials and acts as a resource for staff.
Conducts training for new and current employees on claims adjudication, contract language, benefit interpretation, claims QR process and departmental procedures.
Collaborate with internal partners to resolve complex claim issues and support continuous improvement.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED required
5+ years of related experience, including claims processing, training and/or claims quality review.
Strong understanding of claims processing guidelines and benefit plan structures, and regulatory requirements.
Demonstrated analytical, research, and problem-solving abilities with strong attention to detail.
Working knowledge of CPT, HCPC and ICD-10 coding
Proficiency in Microsoft Word, Excel and Outlook.
Preferred Qualifications
Experience working in a Taft-Hartley environment
Prior quality assurance or audit -focused experience
Familiarity with automated claims platforms.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
$34k-42k yearly est. Auto-Apply 60d+ ago
Workers' Compensation Claims Technician
Liberty Mutual 4.5
Remote job
Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available for a Workers Compensation Claims Technician. Claims Technicians obtain essential information in order to process routine workers' compensation claims with on-going medical management for medical pension claims. Provides injured workers and customers with accurate, timely information and quality service. Claims Technicians also identify potential problems and make claim referral decisions.
GRS North America Claims is excited to announce our go forward strategy to provide employees with the flexibility to include an option to work from home full-time. Candidates who are selected for this position will be trained remotely.
You will be required to go into the office twice a month if you reside within 50 miles of one a specified office. Please note this policy is subject to change.
Responsibilities:
Conduct investigation to secure essential facts from injured worker, employer and providers regarding workers' compensations through telephone or written reports. Verifies information from claimants, physicians, and medical providers to assess compensability and/or causal relation of medical treatment, and make evaluations for cases with claim specific on-going medical management.
Provides on-going medical case management for assigned claims. Initiates calls to injured worker and medical provider if projected disability exceeds maximum triage model projection or to resolve medical treatment issues as needed. Maintains contact with injured worker, provider and employer to ensure understanding of protocols and claims processing and medical treatment.
Continually assesses claim status to determine if problem cases or those exceeding protocols should be referred to Claims Service Team and/or would benefit from, MP RN review or other medical /claims resources. Arranges Independent Medical Exam and Peer Review as necessary.
Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims. Records and updates status notes; documents results of contacts, relevant medical reports, and duration information per file posting standards including making appropriate medical information viewable to customers in Electronic Document Management (EDM). Generates form letters following set guidelines (i.e., letters to physicians projecting disability, letters confirming medical treatment and disability and letters outlining expected outcome to employers).
Authorizes payment of medical payments and/or medical treatment.
Recognizes potential subrogation cases, prepares cases for subrogation and refers these cases to the Subrogation Units.
Qualifications
High school diploma plus 1-3 years' of related customer service experience or applicable insurance knowledge.
Licensing required in some states.
Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands.
Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence.
Good telephone and typing skills required.
Ability to learn when to make proper use of medical management resources, know when to use them and follow through with medical management information received.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$39k-50k yearly est. Auto-Apply 16d ago
Medical Claims Processor - Remote
NTT Data North America 4.7
Remote job
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is seeking to hire a **Remote Claims Processing Associate** to work for our end client.
**NOTE** : This is a US based, W-2 project. All candidates will be paid through NTT DATA only.
**In this Role the candidate will be responsible for:**
+ Processing of Professional claim forms files by provider
+ Reviewing the policies and benefits
+ Comply with company regulations regarding HIPAA, confidentiality, and PHI
+ Abide with the timelines to complete compliance training of NTT Data/Client
+ Work independently to research, review and act on the claims
+ Prioritize work and adjudicate claims as per turnaround time/SLAs
+ Ensure claims are adjudicated as per clients defined workflows, guidelines
+ Sustaining and meeting the client productivity/quality targets to avoid penalties
+ Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.
+ Timely response and resolution of claims received via emails as priority work
+ Correctly calculate claims payable amount using applicable methodology/ fee schedule
**Requirements:**
+ 3 year(s) hands-on experience in **Healthcare Claims Processing**
+ **In-depth, hands-on, practiced experience processing COB claims**
+ **Demonstrated experience with institutional and professional claims**
+ 2+ year(s) using a computer with Windows applications using a keyboard, **navigating multiple screens and computer systems, and learning new software tools**
+ High school diploma or GED.
+ **Previously performing remote - in P&Q work environment; work from queue**
+ Key board skills and computer familiarity -
+ **Toggling back and forth between screens** /can you navigate multiple systems.
+ Working knowledge of MS office products - Outlook, MS Word and **MS-Excel** .
+ Must be able to work **7am - 4 pm CST** online/remote (training is **required on-camera** ).
+ Effective **troubleshooting where you can leverage your research, analysis and problem-solving abilities**
+ **Time management with the ability to cope in a complex, changing environment**
+ **Ability to communicate (oral/written) effectively** in a professional office setting
**Preferred Skills & Experiences:**
+ Amisys &/or Xcelys Preferred
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
NTT DATA endeavors to make ********************** (**********************/en) accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (**********************/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (**********************/en/compliance#know-your-rights) . For Pay Transparency information, please click here (**********************/en/compliance#ppnp) .