Claims assistant resume examples from 2026
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How to write a claims assistant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in claims assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some claims assistant interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a claims assistant resume:
- Customer Service
- Data Entry
- Photocopying
- Insurance Claims
- Insurance Adjusters
- Veterans
- Medical Appointments
- Form Letters
- Medical Terminology
- Medical Bills
- Claims Processing
- Clerical Support
- PowerPoint
- Process Payments
- Inbound Calls
- Workers Compensation Claims
- Claims Adjusters
- Claims Management Systems
- State Forms
- Computer System
- Claims Examiners
- Provide Clerical Support
- Police Reports
- Claims Handling
- Administrative Tasks
- Office Equipment
- Medical Claims
- Social Security
- Auto Claims
- Indemnity Payments
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the claims assistant position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write claims assistant experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are effective examples from claims assistant resumes:
Work history example #1
Claims Technician
Social Security Administration
- Maintained records, certified documents, prepared/processed claims, data entry, typing and interface with the public.
- Monitored program regulatory compliance by beneficiaries, assessed risk factors and compiled strategic communication reports when needed.
- Drafted letters and documents to assist in communication with customers to close their claim.
- Assisted claims adjusters by maintaining filing of claims folders.
- Provided support to the Adjusters and Unit with clerical tasks such as daily med filing and med card research.
Work history example #2
Claims Assistant
American International Group
- Monitored and processed queued requests from claim adjusters and distributed requested materials to providers and claimants.
- Provided timely coverage analysis and communication with insureds based on application of policy information, and facts or allegations.
- Identified suspicious claims and referred them to the Special Investigation Unit (SIU).
- Supported claims adjusters in processing hundreds of personal automobile claims, workers compensation, homeowners and commercial automobile.
- Created claim files, scheduled medical appointments and diaries.
Work history example #3
Claims Assistant
Anthem
- Adhered to company and departmental policies and procedures, specifically HIPAA regulations.
- Assessed bodily injury claims resulting from motor vehicle accidents and negotiated appropriate settlements, often through communication with legal representation.
- Handled all states in GEICO's Southeastern region.
- Experienced in requirements of all billing files which include: UB92 HCFA 1500 837I 837P .
- Created claim files, scheduled medical appointments and diaries.
Work history example #4
Claims Sorter
Walmart
- Maintained open communication with personnel from all related store departments, and generated detailed records of inventory levels for multiple categories.
- Utilized company computer programs, Internet, and policies and procedures to answer inquiries from customers and vendors.
- Maintained Internet in-store orders while tracking their arrival and departure.
- Required daily computer use, including internet and e-mail use.
- Ensured timely and accurate submission of claims into the operating system.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from claims assistant resumes:
Some College Courses in computer information systems
DeVry University, Oakbrook Terrace, IL
2016 - 2016
Highlight your claims assistant certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your claims assistant resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Office Manager (CMOM)
- Certified Medical Administrative Assistant (CMAA)
- Associate in Claims (AIC)
- California Workers Compensation Claims Professional (WCCP)
- Nationally Certified Medical Office Assistant (NCMOA)
- Associate in General Insurance (AINS)
- Dental Assistant (RDA)