Claims associates work for insurance companies to review reported claims and determine the validity of the claim. They are responsible for determining a client's insurance coverage. Likewise, they oversee the analysis of a claim to ensure the clients receive their entitled financial settlement. They collect all necessary documents and information to file, investigate and resolve claims. Also, they contact carriers, insurance companies, salvage companies, and customers regarding claims made by the client. Furthermore, they work with accounting and collections staff to resolve accounting issues related to claims. Additionally, they manage the documentation and submission process of each claim.
Employers require an associate's degree in a related field with relevant experience in claims, insurance, fraud, or any related role. Candidates must possess decision-making, organization, multitasking, customer service, attention to detail, research, and communication skills. Claims associate earn $15.14 per hour, which is equivalent to an average annual salary of $31,494. This ranges between $24,000 and $40,000.
There is more than meets the eye when it comes to being a claims associate. For example, did you know that they make an average of $15.14 an hour? That's $31,494 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 72,100 job opportunities across the U.S.
There are certain skills that many claims associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed organizational skills, math skills and communication skills.
When it comes to the most important skills required to be a claims associate, we found that a lot of resumes listed 16.6% of claims associates included communication, while 10.0% of resumes included insurance companies, and 7.8% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the claims associate job title. But what industry to start with? Most claims associates actually find jobs in the insurance and retail industries.
If you're interested in becoming a claims associate, one of the first things to consider is how much education you need. We've determined that 47.9% of claims associates have a bachelor's degree. In terms of higher education levels, we found that 4.8% of claims associates have master's degrees. Even though most claims associates have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a claims associate. When we researched the most common majors for a claims associate, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on claims associate resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a claims associate. In fact, many claims associate jobs require experience in a role such as customer service representative. Meanwhile, many claims associates also have previous career experience in roles such as cashier or sales associate.