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Become A Claims Associate

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Working As A Claims Associate

  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $48,000

    Average Salary

What Does A Claims Associate Do

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Compute bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks give administrative and clerical support in financial settings. Their specific job duties vary by specialty and by setting.

Billing and posting clerks calculate charges, develop bills, and prepare them to be mailed to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to compute fees or charges due. They also contact customers to get or give account information.

Gaming cage workers work in casinos and other gaming establishments. The “cage” in which they work is the central depository for money and gaming chips. Gaming cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions in order to balance books.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They ensure that employees are paid on time and that their paychecks are accurate.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. They handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the purchaser’s specifications.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and keeping records of daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers evaluate customers’ computerized credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers call or write credit departments of business and service establishments to get information about applicants’ credit standing.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to ensure that all questions have been answered. They also notify insurance agents and accounting departments of policy cancellations or changes.

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How To Become A Claims Associate

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.

Advancement

Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Claims Associate Career Paths

Claims Associate
Claim Specialist Claims Adjuster Assistant Manager
Account Manager
5 Yearsyrs
Claim Specialist Claims Adjuster
Claims Manager
8 Yearsyrs
Claim Specialist Claims Adjuster Office Manager
Administrative Manager
6 Yearsyrs
Claims Representative Team Leader Assistant Manager
Assistant General Manager
5 Yearsyrs
Claims Representative Team Leader Manager
Service Manager
6 Yearsyrs
Claims Representative Team Leader Office Manager
Business Manager
6 Yearsyrs
Claim Processor Account Representative Account Executive
National Account Manager
8 Yearsyrs
Claim Processor Billing Specialist Accountant
Accounts Payable Manager
7 Yearsyrs
Claim Processor Specialist Consultant
Information Technology Manager
7 Yearsyrs
Office Assistant Executive Assistant Office Manager
Practice Manager
9 Yearsyrs
Office Assistant Consultant Owner
Co-Owner
6 Yearsyrs
Office Assistant Executive Assistant Manager
Business Owner
6 Yearsyrs
Account Representative Representative Coordinator
Senior Administrative Coordinator
6 Yearsyrs
Account Representative Account Executive Customer Service Manager
Call Center Manager
6 Yearsyrs
Service Representative Account Executive Account Manager
Commercial Account Manager
8 Yearsyrs
Service Representative Specialist Administrator
Business Office Manager
7 Yearsyrs
Service Representative Specialist Accountant
Accounts Receivable Manager
6 Yearsyrs
Representative Executive Assistant Customer Service Manager
Collections Manager
5 Yearsyrs
Representative Analyst Underwriter
Risk Manager
8 Yearsyrs
Claims Analyst Underwriter Risk Manager
Risk And Insurance Manager
6 Yearsyrs
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Top Skills for A Claims Associate

  1. Customer Service
  2. Document Loss Information
  3. Insurance Companies
You can check out examples of real life uses of top skills on resumes here:
  • Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
  • Gather and document loss information while navigating multiple computer applications.
  • Processed insurance claims for all major and commercial insurance companies within an inbound/outbound call center environment.
  • Receive and review auto claims in team environment by making investigative contact with insureds/claimants involved, determining a liability decision.
  • Interviewed all involved parties and determined liability decisions based on all given information and evidence.

Claims Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,666 Claims Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Claims Associate Resume

View Resume Examples

Claims Associate Demographics

Gender

Female

61.9%

Male

25.9%

Unknown

12.2%
Ethnicity

White

61.2%

Hispanic or Latino

15.0%

Black or African American

13.8%

Asian

6.6%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

72.6%

French

5.7%

Carrier

3.8%

German

2.8%

Russian

1.9%

Korean

1.9%

Arabic

1.9%

Portuguese

0.9%

Dutch

0.9%

Mandarin

0.9%

Somali

0.9%

Japanese

0.9%

Urdu

0.9%

Dari

0.9%

Persian

0.9%

Hindi

0.9%

Polish

0.9%
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Claims Associate Education

Schools

University of Phoenix

22.9%

Florence-Darlington Technical College

9.0%

Strayer University

7.6%

Arizona State University

6.7%

Georgia State University

5.6%

Webster University

5.0%

Ashford University

4.1%

Georgia Perimeter College

4.0%

Kaplan University

4.0%

American InterContinental University

4.0%

Francis Marion University

2.9%

Limestone College

2.9%

Southern New Hampshire University

2.9%

Middle Tennessee State University

2.9%

Clayton State University

2.7%

Troy University

2.6%

Mesa Community College - Boswell

2.6%

Florida State University

2.6%

Walden University

2.4%

Liberty University

2.4%
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Majors

Business

33.5%

Health Care Administration

8.2%

Criminal Justice

6.3%

Psychology

6.1%

Accounting

5.3%

Communication

4.1%

Medical Assisting Services

3.9%

Management

3.4%

Human Resources Management

3.4%

Marketing

3.3%

General Studies

3.1%

Nursing

3.1%

Finance

2.5%

Liberal Arts

2.3%

Insurance

2.2%

Computer Information Systems

2.0%

Legal Support Services

1.9%

Computer Science

1.8%

Education

1.8%

Political Science

1.8%
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Degrees

Bachelors

39.9%

Other

25.4%

Associate

16.1%

Masters

9.3%

Certificate

5.5%

Diploma

2.1%

License

1.0%

Doctorate

0.7%
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