Claims associate job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown has an exciting opportunity available for a Claims Associate for our Missouri Merchants and Manufacturers Association (MMMA) team in Chesterfield, MO!

WHAT YOU'LL DO:

Intake of First Notice of Loss via Internet Telephonic Claim intake, as needed Submit ISO claim search on Medical only and Indemnity claims Process incoming email, mail & faxes Provider Contact - clarification on billing & records Check disbursement Answer phones and direct calls accordingly. Approve/Review EDI payables Employer contact for documents Weekly mailings, including checks, misc. Invoices - review with managed care organization New Claim work-up of medical only claims; including 24-hour contacts, reserves, diary setup & maintenance, scanning and authorization of treatment Data entry - highlighted claims notes Scanned documents attached to claim file Enter Direct Payments in system Attend Client Seminars, continued education/training General office clerical, as required. Other duties as assigned



WHAT YOU'LL NEED:


High school diploma Computer experience with related claims and business software, knowledge and advanced skills in Microsoft Office



WHAT WE OFFER:


Excellent growth and advancement opportunities Competitive pay based on experience Paid Time Off (PTO) Generous benefits package: health, dental, vision, 401(k), etc. Employee Stock Purchase Plan


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Have you completed two or more years of college coursework and are looking to complete your Bachelor's degree? Let Zurich help you cross the education finish-line while starting your career.
Zurich's Complete-a-Bachelor's Apprenticeship is accepting applications for our January 2023 Cohort!

Our innovative Complete-a-Bachelor's Apprenticeship allows participants to simultaneously gain the education and the experience to launch a rewarding career in commercial insurance.

If you have two or more years of college coursework from an accredited U.S. college or university (an associate degree or rising junior) this is an exciting way to begin your career with a global industry leader and complete your degree tuition-free!

This two-year program combines coursework through University of Arizona Global Campus (UAGC), an accredited online university affiliated with the University of Arizona, with relevant work experience and professional development at our office locations in Schaumburg, IL, Rocky Hill, CT and Omaha, NE. Use this link and follow the Apprenticeship Applicants prompt to begin the separate process of applying for admission to UAGC.

Apprentices who successfully complete this two-year program will:
Work in a paid, benefit-eligible full-time position at Zurich Earn a tuition-free Bachelor's degree in Business Administration Receive a Department of Labor Certificate of Apprenticeship Be promoted into their next role at Zurich

Zurich North America is offering Complete-a-Bachelor's Apprenticeship opportunities in Claims with in our Auto, General Liability, Property, Recovery and Workers Compensation teams.

As an apprentice at Zurich, you will work and learn alongside professionals and mentors while performing assigned tasks, contributing to team projects and initiatives, and providing support to colleagues. Your responsibilities may include:
Capture and update claims data/information in compliance with best practices for low complexity, low exposure personal or commercial line claims. Determine liability by gathering relevant facts, utilizing applicable law and establishing basic principles of negligence. Confirm policy existence by identifying coverage on low complexity claims. Work to have a timely resolution to claims by developing case strategy, developing a case evaluation, escalating issues as appropriate and providing status updates to ensure customer satisfaction. Establish timely reserves within authority limit by estimating value of claims. Assess damages by calculating applicable damages or range of damages allowed by law. Ensure customer service by proactively communicating information, responding to inquiries and following customer protocols.

Basic Qualifications:
Associate Degree in Business Administration or rising Junior with two years of coursework in Business Administration and no prior years of experience in the Customer Service area. Contingent on admittance into University of Arizona Global Campus Bachelor of Business Administration program.

Preferred Qualifications:
Analytical skills Prioritization and multi-tasking skills Strong verbal and written communication skills Experience working in a team environment and collaborating across work group 2 or more years of work experience and/or leadership role in student activities or community service activities Intermediate computer skills, especially Excel Self-motivated and able to work independently Ability to multitask and adapt to a changing environment Problem solving skills
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Omaha, AM - Rocky Hill
Remote Working: Hybrid
Schedule: Full Time

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Marsh is a global leader in consulting, risk management, and insurance broking. In more than 130 countries, our 40,000 colleagues work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world.

This position is an Analyst role in our Claim Solutions - Forensic Accounting Claim Services “FACS” business. Claim Solutions is one of the divisions of Marsh Advisory, a global business and differentiator for Marsh. Together with three other business units - Consulting Solutions, Analytics, and Captive Solutions - FACS provides expertise in the quantification of damages, fraud investigations, and litigation support across all industry sectors to help clients with complex risk issues.
TYPICAL DAY FOR AN ANALYST COULD INCLUDE:
Develop financial models and analysis to support the measure/quantification of financial losses across various lines of insurance coverages including property, builders risk, product recall, fidelity, general liability and cyber risk as a result of insured loss triggers, or litigation support engagements.
Assist in the development of financial and non-financial data analytics, visualizations, scenario analysis, and report writing to support the negotiation and settlement of large financial loss claims globally Participate in client discussions to address business interruption risks and help develop Business Interruption (“BI”) Values engagements to support Marsh teams in the placement of business interruption coverage Develop a deep understanding of complex insurance recovery topics including Gross Earnings/Profits, Contingent BI, Extra and Expediting expense analysis, Non-Damage BI risks, Period of Restoration/Indemnity, Time Deductibles, Stock and Property Valuation provisions, in order to evaluate and assist in maximizing financial recoveries for clients.Collaborating with other team members in designing and creating financial models and processes to help internal and external clients quantify and mitigate risks.Engagements will cut across all major industries including Technology, Mining, Retail, Telecommunications, Manufacturing, Hospitality, Healthcare, and Financial Services.

WHAT WE VALUE
Ability to work in teams and be flexible to work under tight deadlines and changing client needs Strong data management and presentation skills Strong interpersonal skills for establishing and maintaining good client and internal relationships Intellectual curiosity Excellent verbal/writing skills for complex communications with clients Demonstrated leadership or initiative at school, work and/or community

APPLICATION REQUIREMENTS
Current Seniors graduating with a bachelor's degree (expected graduation May/June 2023) Majors preferred: Accounting, Finance, or a related field Permanent work authorization in the U.S. on an ongoing basis without the need for sponsorship now or in the future Locations: Los Angeles/San Francisco, with ability to travel domestically and internationally

JOIN US
At Marsh, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our colleagues with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact.

WHAT IS NEXT?
We will review applications on a rolling basis. You will be contacted only if you are selected for a first round interview. The first round interview will consist of a recorded video interview through the online Hirevue platform.

MARSH MCLENNAN COMPANIES
Marsh and its separately incorporated operating entities around the world are part of Marsh McLennan Companies, a publicly held company (ticker symbol: MMC). For more information about our company, please visit us at www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at www.mmc.com/diversity.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.