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Claims clerk resume examples for 2025

Zippi

Build a better claims clerk resume with Zippi, your AI resume builder robot.

Updated March 26, 2025
6 min read
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How to write a claims clerk resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in claims clerk-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some claims clerk interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some claims clerk interviews.

Here are example skills to include in your “Area of Expertise” on a claims clerk resume:

  • Data Entry
  • Customer Service
  • Clerical Support
  • Computer System
  • Medical Claims
  • Process Claims
  • Insurance Claims
  • CPT
  • Office Equipment
  • Claims Adjusters
  • USPS
  • UB
  • HCFA
  • Telephone Calls
  • Medical Bills
  • Police Reports
  • Medicaid
  • Customer Inquiries
  • Insurance Policies
  • Social Security
  • ICD-9
  • Inbound Calls
  • Veterans
  • Compensation Claims
  • EOB
  • Claims System
  • Medical Terminology
  • Hippa
  • Word Processing
  • Telephone Inquiries

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write claims clerk experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great claims clerk resumes:

Work history example #1

Receptionist/Billing Clerk

Best Western International

  • Organized reservation data into company database for monthly reports needed by management.
  • Developed effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.
  • Provided administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
  • Distributed payroll checks and payroll identification cards.
  • Established accurate accounts for each guest upon check-in according to their requirements and ensured guest paperwork or documentation was filed appropriately.

Work history example #2

Switchboard Operator

Omni Hotels & Resorts

  • Surveyed all points of entry and maintained good communication with security and loss-prevention departments.
  • Operated hotel switchboard for incoming calls, while still ensuring the privacy policies are followed with all guest information.
  • Created and developed a PBX check-list, using Microsoft Windows, to keep every operator on a task schedule 2.
  • Achieved my goal in typing and communications.

Work history example #3

Front Office Clerk

Memorial Medical Center

  • Prepared material for Senior Leadership meetings including agendas, handouts and PowerPoint presentations.
  • Assembled, filed, and retrieved patient charts while adhering to and maintaining confidentiality via HIPAA laws and standards.
  • Assisted MRI and CT techs with patients.
  • Identified and communicated any customer issues/problems (both internal and external) and recommends solutions.
  • Demonstrated knowledge of HIPPA Privacy and security regulations by appropriately handling patient information

Work history example #4

Claims Correspondence Clerk

Mini Mart

  • Received customer's complaint's and requests via email, fax, and mail.
  • Maintained open communication with personnel from all related store departments, and generated detailed records of inventory levels for multiple categories.
  • Obtained merchandise requested by customers via Internet navigation.
  • Used Microsoft Word, Excel and PowerPoint in the accomplishment of my jobs along with filing and typing 55 WPM.
  • Ensured timely and accurate submission of claims into the operating system.

You can let Zippi customize your resume.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from claims clerk resumes:

Some College Courses in criminal justice

University of Maryland - College Park, College Park, MD

2017 - 2017

Highlight your claims clerk certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on claims clerk resumes:

  1. Certified Billing and Coding Specialist (CBCS)

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