How To Become A Claims Collector: What It Is and Career Path

What is a claims collector and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a claims collector. For example, did you know that they make an average of $17.59 an hour? That's $36,591 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -17,500 job opportunities across the U.S.

ScoreClaims CollectorUS Average

Salary

2.9

Avg. Salary $36,591

Avg. Salary $59,228

Stability level

7.9

Growth rate -8%

Growth rate 0.3%

Diversity

6.0

Race

American Indian and Alaska Native 0.48%

Asian 3.51%

Black or African American 14.08%

Hispanic or Latino 19.50%

Unknown 3.99%

White 58.44%

Gender

female 84.19%

male 15.81%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

7.9

Stress level is high

7.1 - high

Complexity level

4.9

Complexity level is intermediate

7 - challenging

Work life balance

7.6

Work life balance is good

6.4 - fair

Key steps to become a claims collector

Explore claims collector education requirements

Most common claims collector degrees

Bachelor's

34.0 %

Associate

20.8 %

High School Diploma

18.9 %

Start to develop specific claims collector skills

Skills	Percentages
Patients	26.57%
Appeals	10.93%
Medicaid	9.73%
Medical Insurance Claims	7.94%
EOB	5.57%

Complete relevant claims collector training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New claims collectors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a claims collector based on U.S. Bureau of Labor Statistics data and data from real claims collector resumes.

Research claims collector duties and responsibilities

Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Operate under HIPPA guidelines for all collection activities.
Maintain strict confidentiality and adhere to HIPPA policies.
Maintain high- standards of confidentiality per HIPAA guidelines.

Prepare your claims collector resume

When your background is strong enough, you can start writing your claims collector resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a claims collector resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable claims collector resume templates

Build a professional claims collector resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your claims collector resume.