Claims coordinator job description

Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.
**Summary**

Manually apply assigned customer payments in ERP system (SAP). This includes gathering backup from customer, broker or sales, etc. to apply payment and create residual item. Create/update residual item information in Dispute Management system. Create credit/debit memo to offset residual item. Clear approved deductions for assigned group of customers. Other miscellaneous tasks as needed.

**Principal and Essential Duties & Responsibilities**

+ Manual cash application for assigned group of customers. 100% daily. Cash must be applied accurately. Highlight opportunities to improve hit rate on auto cash application.

+ Obtain payment/deduction backup from customer, broker or sales.

+ Create residual item using proper reason code. Create/update dispute management information.

+ Properly create credit/debit memo to be used to clear residual item, leaving on billing block until approved. Ample text should be entered to allow sales reps to review on line. This text also allows for a good audit trail for future inquiries.

+ Clear miscellaneous deducts through proper G/L and Cost Center numbers when approved.

+ Highlight issues/trends to Claims Analyst or Claims Supervisor, recommending solutions to reduce the occurrence of errors which lead to customer claims.

**Minimum Education & Experience**

+ High school education is required.

+ 4 year college degree is preferred, in accounting or business management or 2-4 years of accounting experience.

**Experience Preferred**

+ Has basic knowledge of accounting (specifically Accounts Receivable).

+ Previous ERP system (SAP) or computerized accounting system experience.

+ Must be well organized, focused, and able to multi-task.

+ Good communication and customer service skills are necessary. Timely follow up is required.

+ Must possess the drive to work independently, productively and efficiently.

_Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._

Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.

Job Title: Claims Coordinator

Reports To: Director of Shared Service Coordinators

Assignment Focus: We are looking for a Claims Coordinator to document, process, and recover manufacture claims. The successful candidate will be organized, process oriented, and have a strong attention to detail.

Primary Responsibilities:

• Develop a thorough understanding of claims process and procedures

• Oversee all activities related to handling and processing claims with vendors

• Investigate the nature of the claim in order to properly document and route to the appropriate vendor

• Manage all communication with vendors regarding claim disposition

• Work closely with the end user on resolution of claim

• Prepare quotes to vendor for reimbursement of labor costs, moving expenses, etc.

• Follows the claim process through receipt of a credit

Desired Skills and Experience:

• Strong attention to detail

• Ability to think creatively to solve problems

• Ability to stay organized and multitask in a fast paced environment

• Excellent communication skills

• Strong negotiation skills

Salary & Benefits

• Salary will be commensurate with experience

• 401k with company contribution of $0.50 on the dollar up to 6% for matching

• First year 12 days paid time off, after second year 18 days paid time off

• Medical paid by employer at 75%

• Great corporate culture and working environment

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Duration: Contract 12 month +

Location: Philadelphia PA 19103

Position Type: 100% Onsite

Primary Purpose Of Position

• Provides detailed administrative and systems support to the Claims Department.
• Performs a multitude of duties and varied special projects to support both department and business unit's goals with minimum of supervision.
• Participate in the handling of select multiple property damage claims.
• Coordinate the billing and collection process for assigned Company damage claims.
• Note: Position may be required to work extended hours, including 24x7 coverage for storms or other energy delivery emergencies.

Primary Duties And Accountabilities

• Coordinate the billing and collection for cases involving damage to Company property.
• Identify and obtain information and documentation essential for case disposition, participate in settlement negotiations, establish and monitor extended payment arrangements, prepare and distribute related correspondence and monitor case status. (50%)
• Provide general office and secretarial support to the Claims groups including typing, transcription, file maintenance, handling inquiries and other office support functions. (35%)
• Interface with other departments including Audit Services and corporate accounting. (5%)
• Recommends policy and procedural changes within the support area to ensure both client & customer satisfaction. (5%)
• Handle confidential data and matters in a professional and efficient manner. (5%)

Job Scope

• Coordinate billing and collection of Company damage cases up to $15,000 and property damage cases up to $2,500.
• Provide a high-level administrative support to include conducting research, preparing statistical reports, handling information requests and performing Administrative Assistant functions.
• Enter data into the accounting software system and perform basic accounting functions.
• Coordinate and schedule interviews and meetings.
• Compose and prepare correspondence and reports.
• Perform timekeeper / Payroll duties for the department.

Minimum Qualifications

• High School Graduate or equivalent and 5-7 years of related experience.
• Knowledge of Claims handling process and systems.
• Proficient in computerized Information Systems, Microsoft Office exp 2+ yrs.

Preferred Qualifications

• Associates or Bachelor’s degree.

Company DescriptionWe place top talent through our divisions: Technology, Staffing, Professionals, Talent Digitalization, and Pyramid Academy. Our flexible staffing options include contract, contract-to-hire, direct hire, and SOW/Statement of Work. We deliver top talent to our clients by combining the use of the latest technology with the subject-matter expertise that our seasoned team of recruiters brings to the process. With the integration of smart sourcing tools, machine learning, and AI/Artificial Intelligence into our screening process across the organization; we evaluate a large volume of candidates to find the most suitable talent.