What is a Claims Director

A claims director works for an insurance company and is in charge of the claims department, which processes customers' claims for coverage. The claims director sets the overall claims policies for the company, detailing procedures for approving coverage, appraising damage, and more. The claims director is also responsible for ensuring that the company is complying with any government regulations or amendments. Besides their role in setting company policy, claims directors spend a lot of time working with people. They supervise the work of claims adjusters and other workers in the department and build strategic business partnerships. They may handle especially complicated claims themselves.

Claims directors earn a solid average salary of $66,568 a year and are in prime position to climb further up the corporate ladder. However, they need to put in work before they can earn this position.

Most claims directors have at least five years experience working as managers, usually in the claims department. They usually have a bachelor's degree in business or a related field.

There is more than meets the eye when it comes to being a Claims Director. For example, did you know that they make an average of $44.22 an hour? That's $91,972 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -13,000 job opportunities across the U.S.

What Does a Claims Director Do

There are certain skills that many Claims Directors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Communication skills and Detail oriented.

How To Become a Claims Director

If you're interested in becoming a Claims Director, one of the first things to consider is how much education you need. We've determined that 68.4% of Claims Directors have a bachelor's degree. In terms of higher education levels, we found that 9.0% of Claims Directors have master's degrees. Even though most Claims Directors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Claims Director. When we researched the most common majors for a Claims Director, we found that they most commonly earn Bachelor's Degree degrees or Doctoral Degree degrees. Other degrees that we often see on Claims Director resumes include Master's Degree degrees or Associate Degree degrees.

You may find that experience in other jobs will help you become a Claims Director. In fact, many Claims Director jobs require experience in a role such as Claims Manager. Meanwhile, many Claims Directors also have previous career experience in roles such as Claims Supervisor or Claims Representative.

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Average Salary
$91,972
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
22,240
Job Openings
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Average Salary for a Claims Director

Claims Directors in America make an average salary of $91,972 per year or $44 per hour. The top 10 percent makes over $171,000 per year, while the bottom 10 percent under $49,000 per year.
Average Salary
$91,972
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Claims Director Demographics

Claims Director Gender Statistics

male

57.1 %

female

37.9 %

unknown

5.0 %

Claims Director Ethnicity Statistics

White

66.7 %

Hispanic or Latino

15.2 %

Black or African American

9.9 %

Claims Director Foreign Languages Spoken Statistics

Spanish

66.7 %

Portuguese

5.6 %

Turkish

5.6 %
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Claims Director Education

Claims Director Majors

29.9 %
12.9 %

Claims Director Degrees

Bachelors

68.4 %

Doctorate

9.8 %

Masters

9.0 %

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High School / GED
Associate
Bachelor's
Master's
Doctorate

Top Colleges for Claims Directors

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

9. University of Illinois at Urbana-Champaign

Champaign, IL • Private

In-State Tuition
$15,094
Enrollment
32,974

10. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166
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Online Courses For Claims Director That You May Like

Construction Claims Management
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Learn all about Contracts, Delays & Claims along with practical Delay Analysis using Primavera P6 software...

Construction: Pricing Extension of Time Claims: Vol 1 of 2
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This course provides professional training on the preparation of Quantum calculations for Extension of Time claims...

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Top Skills For a Claims Director

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.5% of Claims Directors listed Customer Service on their resume, but soft skills such as Analytical skills and Communication skills are important as well.

  • Customer Service, 14.5%
  • Oversight, 7.7%
  • Insurance Companies, 6.5%
  • Policy Coverage, 5.1%
  • Business Partners, 5.1%
  • Other Skills, 61.1%
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