1. California State University - Bakersfield
Bakersfield, CA • Private
In-State Tuition
$7,309
Enrollment
9,142
Claims managers are responsible for handling the claims department to ensure that an effective review is conducted by the company in accordance with the law and regulations. They need to be highly thorough and capable of identifying small details that could suggest deliberate deception or even inaccurate facts. In order to successfully handle claims, companies rely on claims managers to provide expert feedback on the day-to-day procedures.
Claims managers' everyday responsibilities include, but are not limited to, developing and enforcing different claims processes and procedures, providing services to all company needs and ensuring optimum management of all claims, investigating all problems, and providing training to all business units. They are also in charge of reviewing all associated claims business divisions. Oftentimes they are tasked to provide training to new recruits to handle all pending claims and establish an effective duty program and work with the HR team to promote the same.
Many employers prefer candidates that have a bachelor's degree in a related field and at least one to three years of experience working in insurance claims or in a leadership position. It is important that candidates have strong analytical and problem-solving skills.
There are certain skills that many claims managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and detail oriented.
If you're interested in becoming a claims manager, one of the first things to consider is how much education you need. We've determined that 66.5% of claims managers have a bachelor's degree. In terms of higher education levels, we found that 7.7% of claims managers have master's degrees. Even though most claims managers have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a claims manager can determine their career goals through the career progression. For example, they could start out with a role such as manager, progress to a title such as operations manager and then eventually end up with the title senior operations manager.
What Am I Worth?
The role of a claims manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general claims manager responsibilities:
There are several types of claims manager, including:
Role:
Role:
Role:
Mouse over a state to see the number of active claims manager jobs in each state. The darker areas on the map show where claims managers earn the highest salaries across all 50 states.
Rank | State | Number of Jobs | Average Salary |
---|---|---|---|
1 | California | 1,330 | $80,304 |
2 | Texas | 954 | $63,232 |
3 | Florida | 901 | $58,235 |
4 | New York | 695 | $55,419 |
5 | Illinois | 637 | $66,488 |
6 | Pennsylvania | 608 | $59,983 |
7 | Virginia | 522 | $65,091 |
8 | Georgia | 499 | $58,527 |
9 | Ohio | 487 | $48,294 |
10 | North Carolina | 446 | $47,132 |
11 | New Jersey | 421 | $60,788 |
12 | Michigan | 398 | $53,294 |
13 | Maryland | 351 | $51,362 |
14 | Tennessee | 327 | $56,311 |
15 | Arizona | 324 | $72,682 |
16 | Washington | 317 | $68,764 |
17 | Massachusetts | 317 | $54,730 |
18 | Colorado | 285 | $67,116 |
19 | Minnesota | 284 | $54,631 |
20 | Indiana | 271 | $49,145 |
21 | Wisconsin | 243 | $52,880 |
22 | Missouri | 210 | $60,349 |
23 | Connecticut | 195 | $55,295 |
24 | South Carolina | 192 | $49,112 |
25 | Oregon | 186 | $77,342 |
26 | Kentucky | 151 | $44,764 |
27 | Iowa | 148 | $58,808 |
28 | Alabama | 148 | $53,905 |
29 | Louisiana | 133 | $57,809 |
30 | Utah | 119 | $62,494 |
31 | Oklahoma | 109 | $59,778 |
32 | Kansas | 109 | $50,465 |
33 | Arkansas | 96 | $49,213 |
34 | Nevada | 95 | $64,523 |
35 | Nebraska | 94 | $60,246 |
36 | Mississippi | 93 | $45,908 |
37 | New Hampshire | 82 | $49,825 |
38 | New Mexico | 81 | $69,699 |
39 | Rhode Island | 81 | $57,847 |
40 | Montana | 75 | $50,634 |
41 | West Virginia | 68 | $43,377 |
42 | Idaho | 65 | $62,926 |
43 | Delaware | 63 | $57,521 |
44 | North Dakota | 58 | $49,376 |
45 | Maine | 51 | $34,717 |
46 | Hawaii | 44 | $78,892 |
47 | Alaska | 41 | $66,824 |
48 | South Dakota | 40 | $62,441 |
49 | Vermont | 40 | $36,765 |
50 | Wyoming | 24 | $53,370 |
Bakersfield, CA • Private
In-State Tuition
$7,309
Enrollment
9,142
Stanford, CA • Private
In-State Tuition
$51,354
Enrollment
7,083
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
Minneapolis, MN • Private
In-State Tuition
$14,760
Enrollment
31,451
Ithaca, NY • Private
In-State Tuition
$55,188
Enrollment
15,105
Berkeley, CA • Private
In-State Tuition
$14,184
Enrollment
30,845
Evanston, IL • Private
In-State Tuition
$54,568
Enrollment
8,451
Cullowhee, NC • Private
In-State Tuition
$3,926
Enrollment
9,835
Morrisville, NY • Private
In-State Tuition
$8,670
Enrollment
2,758
University Park, PA • Private
In-State Tuition
$18,454
Enrollment
40,108
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.3% of claims managers listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.
Zippia allows you to choose from different easy-to-use Claims Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Claims Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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See More on UdemySome places are better than others when it comes to starting a career as a claims manager. The best states for people in this position are California, Hawaii, Oregon, and Arizona. Claims managers make the most in California with an average salary of $80,304. Whereas in Hawaii and Oregon, they would average $78,892 and $77,342, respectively. While claims managers would only make an average of $72,682 in Arizona, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Arizona
$72,682
Avg. Salary
2. Oregon
$77,342
Avg. Salary
3. California
$80,304
Avg. Salary
5.0
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ claims managers and discovered their number of claims manager opportunities and average salary. Through our research, we concluded that Cigna was the best, especially with an average salary of $67,991. Nationwide Mutual Insurance Company follows up with an average salary of $73,291, and then comes Allstate with an average of $75,489. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a claims manager. The employers include USAA, State Auto Insurance, and Assurant
Rank | Company | Average Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
1 | CNA Insurance | $111,703 | $53.70 | 26 |
2 | Walmart | $110,951 | $53.34 | 106 |
3 | Zurich | $110,011 | $52.89 | 19 |
4 | American Family Insurance | $98,888 | $47.54 | 35 |
5 | AIG | $95,629 | $45.98 | 48 |
6 | Liberty Mutual Insurance | $94,580 | $45.47 | 69 |
7 | Aetna | $93,495 | $44.95 | 26 |
8 | Progressive | $87,322 | $41.98 | 75 |
9 | QBE Insurance Group | $84,521 | $40.64 | 59 |
10 | The Hartford | $83,619 | $40.20 | 35 |