Average Salary
$78,417
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
24,844
Job Openings
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What is a Claims Manager

Claims managers are responsible for handling the claims department to ensure that an effective review is conducted by the company in accordance with the law and regulations. They need to be highly thorough and capable of identifying small details that could suggest deliberate deception or even inaccurate facts. In order to successfully handle claims, companies rely on claims managers to provide expert feedback on the day-to-day procedures.

Claims managers' everyday responsibilities include, but are not limited to, developing and enforcing different claims processes and procedures, providing services to all company needs and ensuring optimum management of all claims, investigating all problems, and providing training to all business units. They are also in charge of reviewing all associated claims business divisions. Oftentimes they are tasked to provide training to new recruits to handle all pending claims and establish an effective duty program and work with the HR team to promote the same.

Many employers prefer candidates that have a bachelor's degree in a related field and at least one to three years of experience working in insurance claims or in a leadership position. It is important that candidates have strong analytical and problem-solving skills.

There is more than meets the eye when it comes to being a claims manager. For example, did you know that they make an average of $37.7 an hour? That's $78,417 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -13,000 job opportunities across the U.S.

What Does a Claims Manager Do

There are certain skills that many claims managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and detail oriented.

Learn more about what a Claims Manager does

How To Become a Claims Manager

If you're interested in becoming a claims manager, one of the first things to consider is how much education you need. We've determined that 66.5% of claims managers have a bachelor's degree. In terms of higher education levels, we found that 7.7% of claims managers have master's degrees. Even though most claims managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a claims manager. When we researched the most common majors for a claims manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on claims manager resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a claims manager. In fact, many claims manager jobs require experience in a role such as claims representative. Meanwhile, many claims managers also have previous career experience in roles such as claims supervisor or claims adjuster.

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Average Salary
$78,417
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
24,844
Job Openings
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Claims Manager Career Paths

Top Careers Before Claims Manager

Top Careers After Claims Manager

Manager
6.9 %

Claims Manager Jobs You Might Like

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Average Salary for a Claims Manager

Claims Managers in America make an average salary of $78,417 per year or $38 per hour. The top 10 percent makes over $121,000 per year, while the bottom 10 percent under $50,000 per year.
Average Salary
$78,417
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Claims Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Claims Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Claims Manager Resume

At Zippia, we went through countless Claims Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Claims Manager Resume Examples And Templates

Claims Manager Demographics

Claims Manager Gender Statistics

female

50.3 %

male

45.1 %

unknown

4.6 %

Claims Manager Ethnicity Statistics

White

65.2 %

Hispanic or Latino

16.1 %

Black or African American

9.9 %

Claims Manager Foreign Languages Spoken Statistics

Spanish

62.3 %

French

6.5 %

Carrier

5.8 %
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Create The Perfect Resume

Our resume builder tool will walk you through the process of creating a stand-out Claims Manager resume.

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Claims Manager Education

Claims Manager Majors

Business
35.2 %

Claims Manager Degrees

Bachelors

66.5 %

Associate

14.4 %

Masters

7.7 %

Top Colleges for Claims Managers

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
Show More Claims Manager Education Requirements

Online Courses For Claims Manager That You May Like

Construction Claims Management
udemy
4.4
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This Master Course will provide you with a professional claims management system for all your construction projects...

Contracts, Delays and Claims with Primavera P6
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Learn all about Contracts, Delays & Claims along with practical Delay Analysis using Primavera P6 software...

Construction: Pricing Extension of Time Claims: Vol 1 of 2
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4.3
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This course provides professional training on the preparation of Quantum calculations for Extension of Time claims...

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Top Skills For a Claims Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.3% of claims managers listed procedures on their resume, but soft skills such as analytical skills and communication skills are important as well.

  • Procedures, 17.3%
  • Customer Service, 10.9%
  • Oversight, 7.9%
  • Insurance Companies, 6.0%
  • Liability Claims, 4.7%
  • Other Skills, 53.2%
  • See All Claims Manager Skills

12 Claims Manager RESUME EXAMPLES

Best States For a Claims Manager

Some places are better than others when it comes to starting a career as a claims manager. The best states for people in this position are New York, Illinois, Michigan, and Hawaii. Claims managers make the most in New York with an average salary of $84,556. Whereas in Illinois and Michigan, they would average $80,536 and $80,333, respectively. While claims managers would only make an average of $80,119 in Hawaii, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Claims Manager Jobs:
695
Highest 10% Earn:
$155,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Illinois

Total Claims Manager Jobs:
637
Highest 10% Earn:
$153,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total Claims Manager Jobs:
398
Highest 10% Earn:
$153,000
Location Quotient:
1.08
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Claims Managers

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Top Claims Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ claims managers and discovered their number of claims manager opportunities and average salary. Through our research, we concluded that Cigna was the best, especially with an average salary of $41,884. Nationwide Mutual Insurance .. follows up with an average salary of $40,112, and then comes Allstate with an average of $39,749. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a claims manager. The employers include Equifax, UnitedHealth Group, and Lost Dutchman Search

Claims Manager Videos

Updated August 18, 2021