At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $53000 - $57000 /year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$53k-57k yearly 3d ago
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Workers Compensation Claims Manager
Turner Construction Company 4.7
Cincinnati, OH
Division:TSIB - Risk Services Minimum Years Experience:8Travel Involved:20-30%Job Type:RegularJob Classification:ExperiencedEducation:Bachelors DegreeJob Family:Insurance and ClaimsCompensation:Salaried Exempt
Position Description:
Oversee insurance carriers and Third-Party Administrators (TPAs) in their management and handling of affiliated clients' Workers' Compensation claims in an assigned geographic region of the country based upon program and compliance regulations.
Essential Duties & Key Responsibilities:
* Oversee assigned workers' compensation case portfolio of minor to complex claims in assigned geographic region.
* Leverage knowledge of workers' compensation policy and manage incidents, and dispatch nurse case managers as necessary.
* Collaborate closely with Risk Management leadership on workers' compensation claims, process, and procedures to ensure integrated program.
* Serve as resource for injured employees and inform of workers' compensation process and procedures.
* Report workers' compensation claims to carriers and Third-Party Administrators (TPAs), including notification of questionable claims.
* Facilitate proactive identification of claims with opportunities for early Return to Work and light duty Return to Work program, as needed.
* Evaluate and respond to Reserve and Settlement Consultations within given authority, escalate consultations above scope authority to appropriate leadership.
* Maintain diary for open claims and document specific claim related activities in Risk Management information system.
* Work with carriers, TPAs, and Defense Counsel to develop mitigation strategies for Owner Controlled Insurance Program (OCIP) that result in cost savings to the claim, ensure aggressive strategy is developed on litigated claims, and bring claims to timely resolution.
* Collaborate with General Liability team to develop mitigation strategies and facilitate most economic global resolution of Contractor Controlled Insurance Program (CCIP) claims.
* Attend hearings and mediations on as needed basis.
* Ensure avenues for potential claim recovery are identified and pursued and manage lien recovery on case-by-case basis.
* Participate in claims review process and monitor claims handling process by carriers and TPAs; provide direction to ensure compliance with best practices and special handling instructions.
* Oversee and hold vendors and defense firms accountable for adherence to standard protocols, agreed to service instructions, and litigation management guidelines. Update instructions and guidelines and provide recommendations to appropriate leadership.
* Partner with Safety team and onsite medics on initiatives that support worker wellness and post-injury care.
* Participate in CCIP kickoff meetings and jobsite walkthroughs, attend Claims, Safety and Operations meetings to monitor current and anticipated project risks and report on claims status for specific projects.
* Maintain and foster relationships with carriers and TPAs claims teams.
* Assist with claim data analysis and claim performance reports.
* Collaborate with HR and Payroll departments for completion of required Workers' Compensation Jurisdictional Forms.
* Support audits related to workers' compensation claims.
* Remain current on Workers' Compensation laws and regulations, industry trends, and case law within assigned jurisdictions.
* Other activities, duties, and responsibilities as assigned.
* Qualifications:
* Bachelor Degree in Insurance, Risk Management, Finance, Business Administration or related program; with minimum of 8 years of workers' compensation claims administration experience; or equivalent combination of education, training, and/or experience
* Experience with workers' compensation claims in a construction environment, desired
* CRIS, ARM or similar insurance designation, desired
* Knowledge of jurisdictional laws and regulations for assigned territory
* OSHA (Occupational Safety and Health Act) knowledge and experience desired; OSHA 30-hour certification, a plus
* In-depth knowledge of workers' compensation claims, medical management procedures, medical cost containment programs and applicable laws and regulations
* Demonstrate process thinking and sound decision-making skills
* Analytical and adept at processing and breaking down data into actionable information
* Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion
* Demonstrate strong interpersonal and teamwork skills with ability to work with individuals across organizational levels, both internal and external
* Professional written and verbal communication, and effective presentation skills
* Proficient computer skills, Microsoft Office suite of applications, and insurance-based risk management information systems
* Limited travel
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.
The salary range for this position in the New York Metropolitan Area is $112,000 - $173,000
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer
Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
VEVRAA Federal Contractor
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor
$56k-70k yearly est. 60d+ ago
Mgr Customer Experience
Connection 4.2
Wilmington, OH
Introduction From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Working under the general supervision of the Sr Director of Customer Operations, relying on experience and judgment to plan and accomplish goals, the Manager of Customer Experience is responsible for the day-to-day operations of the customer experience (CX) team for an assigned business unit(s). Executes the CX strategy with a focus on achieving key quality and productivity performance metrics. Manages the development, implementation, and execution of organization and customer experience efforts and related initiatives designed to enhance overall customer experience results, customer engagement, and retention. Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism.
What We Do:
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Responsibilities
* Develops and executes a customer experience that meets or exceeds all customer service and performance KPIs, including efficiency, quality and CSAT.
* Contributes to strategies that improve customer experience, account management and drives TIDC and Managed Services toward world class performance.
* Manages relationship with Account Managers and Sales Leadership to drive customer service, customer engagement and customer retention programs.
* Proactively identifies risks to customer satisfaction and takes immediate action to rectify.
* Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism.
* Builds resource plans, talent pipeline, and succession plans to ensure proactive staffing and hiring based on contact volume, project complexity, and service level goals.
* Ensures performance management programs are executed and that goals are being met consistently.
* Represents the needs of the customer and the CX organization on key initiatives and coordinates successful project implementation.
* Identifies specific areas of opportunity across the business for enhancing our customer experience.
* Obtains and understands customer analytics, identifying customer experience best practices across the organization and determines how to best leverage into the overall business.
* Learns from best-in-class customer strategies where appropriate and leads continuous improvement.
* Leads end-to-end delivery of multiple key projects and large product rollouts.
* Develops project budgets, plans and strategies that support the Customer Experience goals.
* Works cross-functionally to champions change management and drives toward customer focused organization.
* Identifies opportunities to create a competitive advantage for Technology Integration and Distribution Center (TIDC) and Managed Services by differentiating in the marketplace with a customer-centric strategy.
* Listens to current customer issues. Puts key solutions in front of customers to stay ahead of their business, anticipate new needs and remain continuously relevant.
* Develops and leads customer briefings.
* Leverages data collected from customer interactions to yield insights into customer behavior and inform efforts to offer personalized, thoughtful and fruitful experiences at each touchpoint.
* Identifies opportunities for application of artificial intelligence, analytics, and system enhancements of technology-enabled tools to expedite resolutions and create efficiencies.
Requirements
* Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience.
Required competencies:
* Proven experience and skills in customer service and remote management of a team.
* Demonstrated comprehensive working knowledge of contact/call center operations, performance metrics and technology.
* Working knowledge of order management and case management technology.
* Strong interpersonal and relationship skills.
* Analytical and problem-solving skills.
* Strong project management skills; working knowledge of group infrastructure.
* Experience in leading/motivating large, diverse workforce; must be able to build camaraderie/trust.
* Strong communication and presentation skills, both verbal and written.
* Ability to influence change across internal teams, stakeholders, partners and leadership.
* Capable of developing high-performing teams and building a strong talent bench.
* Ability to effectively prioritize work and manage competing priorities.
* Understands the customer journey end-to-end, including each customer, their environment (digital and physical), processes, tools and employee mind-sets s/he experiences.
Additional preferred competencies or preferred qualifications, if any:
* ITIL Certification, preferred.
* IT Experience: Ability to integrate business and operations systems to an ERP solution, understanding of IT systems and tools, confidence learning and adopting new technology and applications.
$26k-43k yearly est. 54d ago
Auto Claims Representative
Auto-Owners Insurance 4.3
Lima, OH
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentially and data security
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNP #LI-Hybrid#IN-DNI
$32k-40k yearly est. Auto-Apply 27d ago
Customer Experience Manager
Home Depot 4.6
North Canton, OH
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
$26k-38k yearly est. 32d ago
Office Manager - HOME HEALTH CARE OFFICE
Pricy Staffing & Homecare Agency LL
Columbus, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$31k-49k yearly est. 3d ago
Medical Request Processor
Kisling, Nestico & Redick 3.7
Youngstown, OH
Job DescriptionDescription:
The Medical Request Processor will perform assigned duties related to the medical records office. Primary focus in processing requests to obtain medical records and billing documentation, under the direction of the Akron Litigation Manager and Youngstown Office Manager.
Essential Duties and Responsibilities*
Process requests for medical records and billing within the expected time frame outlined by management
Download and purchase electronic itemized billing statements and forward to appropriate paralegal
Balance verifications
Distribute and save medical records received electronically from providers to appropriate paralegal
Communicate and correspond with paralegals regarding status and inquiries
Regular, consistent, punctual attendance
Provide general clerical support, as well as other duties as assigned
Requirements:
Strong interpersonal skills; ability to work in teams
Excellent time-management, organizational skills and attention to detail
Excellent written and verbal communication skills, must possess high level of reading comprehension
Proficient in Microsoft Office Suite or similar software
Ability to maintain confidential information
Education and Experience
High School Diploma or GED required
Must type 45 wpm with accuracy
Professional office setting experience preferred
This position is Monday - Friday in office.
Kisling, Nestico & Redick is an Equal Opportunity Employer
$30k-35k yearly est. 16d ago
Assistant Dental Office Manager
Aspen Dental 4.0
Columbus, OH
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an **Assistant Dental Office Manager,** which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
**Job Type:** Full-time
**Salary:** $18 - $20 / hour
**At Aspen Dental, we put You First. We offer:**
+ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
+ Career development and growth opportunities to support you at every stage of your career
+ A fun and supportive culture that encourages collaboration and innovation
+ Free continuous learning through TAG U
**How You'll Make a Difference**
As an **Assistant Dental Office Manager,** you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
+ Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
+ Work collaboratively with other members of the dental team to provide exceptional patient care
+ Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
+ Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
+ Review data day to day to evaluate the impact on the practice
+ Oversee scheduling and confirming patient appointments
+ Verify insurance payment, collection, balance nightly deposits and credit card processing
+ Additional tasks assigned by the Manager
**Preferred Qualifications**
+ High school diploma or equivalent; college degree preferred
+ Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
+ Demonstrate analytical thinking; place a premium on leveraging data
+ Organized and detail oriented
_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._
_*May vary by independently owned and operated Aspen Dental locations._
_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
$18-20 hourly 60d+ ago
Customer Service Team Memeber
Michaels 4.2
Strongsville, OH
Store - CLEV-STRONGSVILLE, OHDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$11.00 - $13.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$11-13 hourly Auto-Apply 13d ago
Front Office Manager
Commonwealth Hotels 4.0
Beavercreek, OH
Join Our Team at the Residence Inn by Marriott Dayton Beavercreek! The Residence Inn by Marriott Dayton Beavercreek is seeking a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Office Manager. About Us: Working at the Residence Inn Dayton Beavercreek offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Residence Inn Dayton Beavercreek emphasizes creating a welcoming environment for both guests and team members. The hotel prides itself on personalized guest experiences, treating each guest with exceptional service. Conveniently located near Wright Patterson AFB, Wright State University, and local shopping and dining, the hotel is a hub of activity. Team members are recognized for excellence by the Ohio Lodging Association, it offers a supportive and award-winning work environment. It is an ideal place for those passionate about hospitality and looking to grow their careers with a friendly and dedicated team.
Why This Role?
Working as a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Desk Manager at the Residence Inn by Marriott Dayton Beavercreek offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Manager, Front Desk Manager, or Front Desk Manager allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision BENEFITS DAY ONE!
Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more Key Responsibilities for the Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager, or Hotel Front Office Manager include:
Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Maintains day-to-day operations of the Front Desk.
Establishes and maintains appropriate service standards for all Front Office areas.
Maintains proper cash handling procedures and appropriate over and short documentation.
Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
Working Front Office Manager covering all short-staffed shifts, including audits.
What We are Looking for in a Full-Time Hotel Guest Service Manager, Front Desk Manager or Front Office Manager:
Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
Hospitality or Front Desk Experience (Preferred)
A high school diploma or equivalent
Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.
Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
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At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Dayton Beavercreek, Ohio! Apply today!
$43k-56k yearly est. 2d ago
Box Office Staff - PromoWest
AEG Worldwide 4.6
Columbus, OH
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
A Brief Overview
The Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed.
What you will do
Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.
Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.
Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary
Education Qualifications
High School Diploma or its equivalency
Experience Qualifications
0-2 years Of related work experience
Skills and Abilities
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Previous experience working in events and knowledge of the music industry preferred
Previous experience working on a venue ticketing platform preferred
Qualifications (ALL)
High School Diploma or its equivalency
0-2 years Of related work experience
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Previous experience working in events and knowledge of the music industry preferred
Previous experience working on a venue ticketing platform preferred
Payscale:
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
Payscale: $10 - $15
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
$10-15 hourly Auto-Apply 60d+ ago
Customer Account Manager, Kroger
Incpg
Scio, OH
SUMMARY: Represent CPG product line with customer (Kroger) and broker personnel as a strategic partner. They are responsible for delivering the revenue, profit, and market share objectives within allocated budget by providing outstanding leadership, strategy development, business plan deployment, fact-based selling, business analysis and world class tactical execution.
Focusing on leveraging consumer, customer, and category insights, to help identify actionable strategies and tactics, which will profitably grow the business at Kroger will be paramount to the success of the candidate in this role.
SETTING THE COURSE FOR SUCCESS
Provide measurable objectives
Eliminate unproductive distractions
Deliver ongoing direction and leadership
Collaborate internally with other internal departments and teams on concepts and programs for the Kroger business.
MAJOR DUTIES/RESPONSIBILITIES:
Work with Sr. Director and broker team to develop the strategic and tactical “blueprint” for the business within Kroger utilizing various tracking and insights tools (IRI, 84.51, Panel Data, etc.).
Develop and execute customer-specific trade (event) marketing opportunities, which are strategically aligned to the mutual needs of the end consumer.
Actively manage and support Sr. Director in the account planning process and customer business reviews.
Develop and implement comprehensive sales presentations to promote and generate sales consistent with customer potential.
Build and maintain positive business relationships with customer Category Managers, brokers, and HQ team to facilitate & solidify forward thinking results and partnerships.
Utilize IRI database, braker, and category analyst to provide insight during the Kroger Kompass & CCO processes to include category strategy development, full category review, assortment, pricing, promotion, and shelving.
Partner with broker representatives and serve as a resource for market growth opportunities, proposals, and programs. Assume a lead role in customer business development, contract negotiations, presentations, and sales calls.
Track and monitor shipments vs consumption vs plan weekly and monthly. Communicate gaps and opportunities with recommended solutions.
Manage and develop monthly forecasts for base and promotional business
Analyze Promotional Activity and determine ROI. Develop recommendations for driving more efficient sales because of promotional analysis.
Develop and execute key customer insights business plan with sound activation that meets/exceeds company goals.
Review retail pricing to ensure brands are priced in accordance with company objectives. Develop and execute action plans to adjust pricing where necessary.
Participate and develop annual broker reviews to maintain “A” players, utilizing innovative strategies to drive business results and deliver the company's revenue, profit, and market share goals within budget.
Work as leader of cross-functional teams to ensure dedication to customer support to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product fill rates in line with customer expectations.
Stay informed of new products, marketing strategies and services of competitors. Provide such information to Sr. Director, HQ and broker representatives appropriately.
Manage performance and trade marketing funds in accordance with budget allocation.
Conduct periodic market and store visits to drive sales/marketing strategy performance.
Actively participate in the sales team's strategic operational and financial success by adopting and implementing proven fact-based selling techniques, analysis, and reporting, utilizing IRI and other reputable industry resources to make recommendations and develop action plans.
Manage all administrative tasks associated with business unit requirements from a data driven fact-based orientation. TPM, transfer of information to Advantage, off-line planners, etc.
MINIMUM KNOWLEDGE/SKILLS/ABILITIES REQUIRED TO SUCCESSFULLY PERFORM MAJOR DUTIES/RESPONSIBILITIES:
Outstanding demonstrated leadership skills
Excellent strategic capabilities
Solid conceptual thinking abilities
Strong results orientated skills
Excellent business planning/organizational/project management skills with previous business management/development experience
Solid understanding of the financial impact of sales and managing within an allocated budget
Understanding of the impact of consumer trends and the food industry
Demonstrated success in developing business opportunities, identifying customer needs and changes in their markets.
Solid interpersonal skills.
Excellent ability to manage through indirect relationships
Excellent negotiation and “closing” skills
Excellent verbal and written communication/presentation skills.
In-depth working knowledge of fact-based selling, category management, consumer goods, and sales & marketing
Highly Skilled at data analysis using IRI, Market 6 and/or other technology resources to perform analysis and recommend strategies.
Proficient in the use of Excel, Word, Access, PowerPoint, and Outlook computer skills
Valid driver's license
Excellent trade relations
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be able to:
Light Travel (+/- 15%) to customers by traveling in a car and/or airplane
Sit for periods of time up to 8 hours per day
Physically check product in stores and various outlets
Physically access grocery stores and supermarkets
Carry/transport materials to support presentations (10 lb. - 20 lb.)
Lift and move cases of product as needed for customer events
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Education: Bachelor's degree Required (Business, Marketing preferred), with 5 - 10
years consumer goods sales (preferably with (Kroger) and broker management experience.
$37k-63k yearly est. 60d+ ago
Office Manager
Wayne Savings 3.9
Ashland, OH
Welcome to the New Main Street Bank! We are seeking an Office Manager to join our branch in Ashland, OH! The Office Manager is responsible for overseeing the daily operations of the branch, ensuring an efficient, professional, and customer-focused environment. This role supports the Market Development Manager by managing administrative tasks, coordinating branch activities, and providing leadership to staff to ensure excellent customer service and compliance with bank policies. The Office Manager plays a key role in operational efficiency, staff coordination, and customer satisfaction, while also ensuring that the branch operates in alignment with the bank's mission and values.
Essential Duties and Responsibilities:
Branch Operations & Administration
* Oversee daily operational activities of the branch, ensuring smooth and efficient workflows.
* Ensure compliance with bank policies, procedures, and regulatory requirements.
* Assist in preparing operational and financial reports for branch performance tracking.
* Maintain branch supplies and coordinate with vendors for office-related needs.
Customer Service & Relationship Management
* Help branch staff deliver exceptional customer service and resolve escalated customer inquiries.
* Implement customer engagement programs and branch promotions.
* Build strong relationships with customers, community members, and local businesses to support branch growth.
Staff Coordination & Training
* Assist with scheduling, training, and mentoring branch staff to ensure productivity and high service levels.
* Conduct new employee onboarding and oversee ongoing training efforts in coordination with the Market Development Manager.
* Conduct disciplinary actions and annual performance reviews for staff.
* Foster a positive and collaborative work environment that aligns with the bank's core values.
Compliance, Risk Management & Physical Security
* Ensure adherence to internal control procedures, security measures, and regulatory requirements.
* Conduct routine audits of cash handling, account transactions, and operational processes.
* Oversee physical security measures at the branch, including access control, surveillance systems, and emergency preparedness.
* Work with external security vendors and local law enforcement as needed to ensure the safety of employees, customers, and branch property.
* Manage risk assessments and implement corrective actions related to operational and security concerns.
Financial & Cash Management
* Oversee cash handling procedures, ensuring proper controls are in place for vault and teller transactions.
* Assist with balancing, reconciliation, and reporting of branch financial activities.
* Monitor key branch metrics to identify areas for improvement.
Work Experience Qualifications:
Minimum of 3-5 years of experience in banking, retail, or office management, with a strong background in operations and customer service.
Preferred Skills and Qualifications:
* Strong understanding of branch operations, banking regulations, compliance standards, and physical security measures.
* Excellent leadership, problem-solving, and communication skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook) and banking software.
* Strong attention to detail and organizational skills.
Education Requirements:
High school diploma or equivalent required; Associate's or bachelor's degree in business, finance, or a related field preferred.
Licensing or Certification Requirements:
Notary required. Required to obtain registration with NMLS
Work Environment / Physical Demands:
Being able to sit or stand for long periods of time and being able to effectively communicate with others; ability to lift 25 lbs, bend, stretch, twist. Reasonable accommodations can be made if needed.
Think this might be a great fit for you? Then we would love to chat - apply today!
The HR Team at Main Street Bank!
$48k-76k yearly est. 25d ago
Office Manager
Main Street Bank 3.6
Ashland, OH
Welcome to the New Main Street Bank! We are seeking an Office Manager to join our branch in Ashland, OH! The Office Manager is responsible for overseeing the daily operations of the branch, ensuring an efficient, professional, and customer-focused environment. This role supports the Market Development Manager by managing administrative tasks, coordinating branch activities, and providing leadership to staff to ensure excellent customer service and compliance with bank policies. The Office Manager plays a key role in operational efficiency, staff coordination, and customer satisfaction, while also ensuring that the branch operates in alignment with the bank's mission and values. Essential Duties and Responsibilities: Branch Operations & Administration • Oversee daily operational activities of the branch, ensuring smooth and efficient workflows. • Ensure compliance with bank policies, procedures, and regulatory requirements. • Assist in preparing operational and financial reports for branch performance tracking. • Maintain branch supplies and coordinate with vendors for office-related needs. Customer Service & Relationship Management • Help branch staff deliver exceptional customer service and resolve escalated customer inquiries. • Implement customer engagement programs and branch promotions. • Build strong relationships with customers, community members, and local businesses to support branch growth. Staff Coordination & Training • Assist with scheduling, training, and mentoring branch staff to ensure productivity and high service levels. • Conduct new employee onboarding and oversee ongoing training efforts in coordination with the Market Development Manager. • Conduct disciplinary actions and annual performance reviews for staff. • Foster a positive and collaborative work environment that aligns with the bank's core values. Compliance, Risk Management & Physical Security • Ensure adherence to internal control procedures, security measures, and regulatory requirements. • Conduct routine audits of cash handling, account transactions, and operational processes. • Oversee physical security measures at the branch, including access control, surveillance systems, and emergency preparedness. • Work with external security vendors and local law enforcement as needed to ensure the safety of employees, customers, and branch property. • Manage risk assessments and implement corrective actions related to operational and security concerns. Financial & Cash Management • Oversee cash handling procedures, ensuring proper controls are in place for vault and teller transactions. • Assist with balancing, reconciliation, and reporting of branch financial activities. • Monitor key branch metrics to identify areas for improvement. Work Experience Qualifications:
Minimum of 3-5 years of experience in banking, retail, or office management, with a strong background in operations and customer service. Preferred Skills and Qualifications: • Strong understanding of branch operations, banking regulations, compliance standards, and physical security measures. • Excellent leadership, problem-solving, and communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency in Microsoft Office (Excel, Word, Outlook) and banking software. • Strong attention to detail and organizational skills. Education Requirements:
High school diploma or equivalent required; Associate's or bachelor's degree in business, finance, or a related field preferred. Licensing or Certification Requirements:
Notary required. Required to obtain registration with NMLS Work Environment / Physical Demands:
Being able to sit or stand for long periods of time and being able to effectively communicate with others; ability to lift 25 lbs, bend, stretch, twist. Reasonable accommodations can be made if needed. Think this might be a great fit for you? Then we would love to chat - apply today! The HR Team at Main Street Bank!
$42k-60k yearly est. 22d ago
Office Manager- School of Arts, Sciences and Education
Hocking College 3.7
Ohio
Office Manager- School of Arts, Sciences and Education Salary: $45,000.00-$50,000.00 I. The Office Manager provides office management and administrative support to the Dean. The coordinator assists with coordinating departmental initiatives, maintaining
accreditation standards and manages the admissions application process for
designated selective admissions programs.
The Office Manager will work with sensitive information, which will require a very high
level of professionalism and confidentiality including, but not limited to, student records
(FERPA). Independent judgment is required to plan, prioritize, and organize a highly
diversified workload.
I. Duties and Responsibilities Greet all students, staff, and visitors to the School, and direct all inquiries in
person, by phone, or electronically to the appropriate destination.
Monitor ongoing status of projects, program reviews, accreditation reports, book
orders, student files and records, and advising rosters.
Prepare purchase orders, requisitions and place orders for supplies and
equipment.
Maintain proper phone coverage for the department; take messages, monitor
front desk phones, and see that all messages are returned promptly.
Work as a Designated School Official to assist our international student
population.
Utilize appropriate resources (e.g. Microsoft Office, Access, Excel, Word,
PowerPoint and Google Docs etc.) to develop reports, maintain records, draft
and edit letters, memos, and agendas.
Maintain academic advisor rosters
Compile data for departmental efforts as needed.
Maintain supply and equipment inventory for the School.
Assist with registering students.
Prepare, maintain, and manage accurate files and follow-up of purchase orders
and requisitions.
Attend Advisory Board meetings as needed to take minutes.
Document and record Associate of Individualized Studies and Associate of
Technical Studies applications.
Perform other tasks and projects as assigned.
I. Qualifications - Education, Experience, and Skills
Associates required, Bachelor preferred. (Communication, office management,
business, or related field).
Critical to this position is enthusiasm, dependability, and responsiveness
Excellent attention to detail, initiative, and follow-through in order to achieve
goals
The ability to anticipate needs and proactively address them, to learn quickly, and
to reliably complete work in a timely manner to high standards in a fast-paced
environment
Ability to continuously prioritize work, set and achieve effective goals, and meet
deadlines
Ability to handle high volume workloads and juggle priorities and deadlines
Willingness to seek out guidance or information needed to perform duties
Strong computer skills - MS Office including Word, Excel, PowerPoint, Google
Docs and willingness to learn new computer skills as needed
Demonstrate excellent communication, interpersonal and public relation skills
Maintain a neat, well organized work space which projects a high level of
professionalism for interactions with all students and visitors to the Arts,
Business, & Sciences office.
Excellent organizational, prioritization and problem solving skills, along with the
ability to take initiative and make decisions
Ability to work independently and within a team environment
Demonstrated capacity to perform complex administrative duties.
Reasonable accommodations may be requested and reviewed according to the
Americans with Disabilities Act (ADA).
$45k-50k yearly 60d+ ago
Manager of Admissions Visits and Experiences
Tiffin University 3.4
Tiffin, OH
Manager of Admissions Visits and Experiences SUPERVISOR: Executive Director of Recruitment Marketing DEPARTMENT: Enrollment Management, Undergraduate Admissions JOB TYPE: Full-time GRANT-FUNDED: No SOC Code: 13-1121
Manager of Admissions Visits and Experiences Description:
The Manager of Admissions Visits and Experiences is responsible for annual planning, coordinating, and executing of admissions recruitment events (virtual and face-to-face) for all student types (campus, online, and international). The Manager of Admissions Visits & Experiences will also manage the facility needs and student workers. This individual may also advise prospective students and their families about educational and career opportunities available at Tiffin University.
Manager of Admissions Visits and Experiences Responsibilities:
* Recruitment and visit experience - coordinate with athletics, arts, and academic schools, plan and execute individual and group visits, experience your major, specialty experience, virtual visits, open houses, and other recruitment events.
* Student ambassadors - hire, train, schedule, payroll, and manage the team of year-round student workers for all areas in the Welcome Center.
* Welcome Center management - monitor and track the general phone line (phone tree) for the institution.
* Marketing materials inventory - assist with tracking and organizing inventory of all marketing materials used to enhance the Tiffin University experience.
* Procurement support - coordinate with procurement on invoicing, payments, and receiving of goods and services in the Tiffin University procurement system.
* Facility management - monitor and restock refreshments as needed throughout the week for prospective students and families, as well as the admissions/recruitment teams.
Requirements
Manager of Admissions Visits and Experiences Requirements:
Education
* A bachelor's degree is required.
Experience
* Experience in management required.
* Experience in event planning and/or project management required.
Other
* Strong interpersonal and supervisory skills.
* The ability to develop and maintain effective and collaborative professional relationships with staff and faculty colleagues.
* Strong listening and organizational skills.
* Excellent oral and written communication skills are essential.
* Ability to think creatively and strategically.
* Knowledge of and strong skills in the use of technological tools and systems used to support and deliver admission programs and services to prospective and current students, including creating and using such tools as databases, report generators, word processing, e-mail, spreadsheets, Adobe programs, and electronic presentations.
* Minimum technology requirements include the ability to do word processing, send and receive e-mail and attachments, access and download information from the web to print or create a file, create and use spreadsheets (Excel), create electronic presentations (PowerPoint), and use virtual video platforms.
* Understanding of and commitment to Tiffin University's Vision, Mission, and Values.
Manager of Admissions Visits and Experiences Benefits:
* Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy.
* Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA.
* Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness.
* Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future.
* Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year.
* Education Benefits: Tuition assistance and benefits for you and eligible family members.
* Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.
Established in 1888, Tiffin University offers nationally accredited undergraduate and graduate degrees in Business Administration, Criminal Justice, Social Sciences, and the Arts and Sciences, all within a student-centered, community-driven environment. Known for its practical, real-world approach to education, TU combines traditional and online learning to serve students from across the U.S. and globally. Faculty members bring industry experience and valuable professional connections, helping students gain hands-on learning and career opportunities. The 153-acre main campus in Tiffin, Ohio, blends historic charm with modern facilities, while programs are also offered online and internationally, including in Bucharest, Romania, and through a dual degree partnership with the American Institute of Applied Sciences in Switzerland. With over 30 majors-ranging from cybersecurity to commercial music-Tiffin University provides an education designed to deliver real-world results and lifelong value.
Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics.
Tiffin University is an Equal Opportunity Employer
$35k-50k yearly est. 15d ago
Assistant Service Manager - Cincinnati, OH
The Goodyear Tire & Rubber Company 4.5
Cincinnati, OH
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.
You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest.
We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications: Minimum 1 year of previous Automotive Service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: Previous management experience Previous automotive service sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures Application Process :Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
If you pass, you'll receive an invitation to schedule a phone or in-person interview.
Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork
$30k-37k yearly est. Auto-Apply 31d ago
Office Manager
Prudential Overall Supply 4.1
Heath, OH
We are looking for a talented individual to work in our front office as an Office Manager. This individual must have strong administrative skills and a great personality. The Office Manager oversees the running of the front office and works closely with the General Manager to meet the company's organizational needs.
Duties and responsibilities include:
Supervising and supporting other staff members in the front office.
Making sure that all paperwork/orders are processed in timely manner,
Managing payroll for all plant employees and any other tasks assigned by the General Manager.
The Office Manager is responsible for the overall operation of the front office.
Complete all clerical tasks and delegate work appropriately to office staff.
This employee works closely with management and is often the liaison between upper management and Production employees.
Plus all other duties assigned
This employee is responsible for maintaining a professional demeanor when dealing with customers, staff, and employees.
Job Qualifications:
Must have a great attitude and enjoy working in a team environment.
Must be reliable
Must be able to follow simple instructions and perform routine functions
Must have prior administrative experience.
High School Diploma or GED required.
Bilingual is a highly preferred skill for the position.
Benefits of working at Prudential Overall Supply:
Competitive hourly rate. We know your time and hard work is valuable!
Exceptional Health, Dental, and Vision Insurance
Paid Time Off for vacation and sick time
Full Tuition Reimbursement
Paid Life Insurance
401K with company match $$$$
Profit sharing. When we do well as a company, you do well!
Regular work schedule, Monday-Friday: 7:00 am. To 3:30 pm
Paid Holidays Off
Uniform Provided
Employee Discounts
Career development and advancement within the company. Let us help you reach your goals!
Company History: Since 1932, Prudential Overall Supply has continued to provide best-in-class solutions for a business's uniform and textile needs. Service programs include uniform rental, uniform lease, uniform purchase for industrial uniform programs, and related services. We have been deemed essential in the services we provide to our clients and community. Prudential is grateful for the exceptional work produced by our industry-best tenured employees and for our exceptional customer patronage. It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future.
Equal Opportunity Employer: Prudential Overall Supply is an equal opportunity employer. We do not discriminate in hiring or employing any individual based on race, color, gender, national origin, ancestry, religion, physical or intellectual disability, age veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminatory laws.
$33k-42k yearly est. Auto-Apply 24d ago
Box Office Manager
Asmglobal
Canton, OH
Box Office Manager
DEPARTMENT: Box Office
REPORTS TO: General Manager
FLSA STATUS: Salaried, Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates:
Essential Duties and Responsibilities
Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual.
Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner.
Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration.
Builds and modifies all computer ticket events and issues computer access codes to facility management.
Coordinates the house scale for all ticket events.
Maintains communication with ticket company representatives for updates and/or revisions in computer operations.
Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative.
Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.
Prepares and presents the final box office statement for settlement of each event.
Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.
Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules.
Supervises, instructs, and trains ticket sellers as to the proper selling procedures.
Assists or sells tickets as needed.
Opens and or closes ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault.
Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
Prepares and submits daily report of business transactions.
Maintains accurate count of tickets sold, money received from ticket sellers and change banks
Perform as manager-on-duty when needed
Assists with Civic Center projects and duties when necessary
Supervisory Responsibilities
Manages the Ticket Sellers or other Box Office staff. Is responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
Ability to work with minimal supervision
Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed.
Must be able to speak, read, and write English.
Must have professional attitude and appearance.
Education and/or Experience
Bachelor's Degree preferred
3 years related experience required
Or equivalent combination of education and experience
Experience in accounting and customer service essential
Box office experience in a similar environment strongly preferred
Supervisory experience preferred
Skills and Abilities
Excellent communication, problem solving and organizational skills required
Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
Ability to analyze data and figures
Knowledge of supervisory principles and practices
Ability to coordinate and schedule staff
Excellent good customer service and public relations skills
Demonstrated knowledge of ticket selling/box office operations
Ability to count money, make change accurately
WORKING CONDITIONS
Location: Canton Memorial Civic Center
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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