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Claims representative jobs in Austin, TX

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  • Insurance Claims Specialist

    DPR Construction 4.8company rating

    Claims representative job in Austin, TX

    The Claims Specialist will be responsible for assisting with the management of the Fleet Vehicle Safety & Operations Policy for DPR (and DPR related entities) across the US, as well as first and third-party auto physical damage and low severity property damage claims as requested by, and under the supervision of, DPR's Insured Claims Manager. Specific Duties include: Claims & Incident Management: * Initial processing of first and third-party auto and low severity property damage incidents involving DPR (and DPR related entities), including but not limited to: * Input and/or review all incidents reported in DPR's RMIS system. * Maintain incident records in Insurance Team's document management system. * Ensure all necessary information is compiled to properly manage the claims, including working with the internal teams to identify culpable parties, potential risk transfer to the culpable trade partner, if applicable, collecting documents such as incident reports, root cause analyses, if any, and vehicle lease or rental agreements. * Report, with all appropriate documents and information, all claims for DPR (and DPR related entities) to all potentially triggered insurance policies for various types of programs (traditional, CCIP, OCIP), including analyzing contractual risk transfer opportunities. * Assess potential risk transfer opportunities and ensure additional insured tenders or deductible responsibility letters are sent, where applicable. * Liaison with the carriers in evaluating whether claims reported directly to the carriers are appropriate. * Manage all auto and low severity property damage claims, as assigned, in the DPR RMIS system for DPR (and DPR related entities), including ensuring that all information is kept up to date. * Provide in-network aluminum certified repair shop information to drivers following an incident. * Act as a liaison between our carriers, auto repair shops, Operations, Fleet and EHS teams related to claim progress, strategy, expenses and settlement. * When required, notify the applicable State's Department of Motor Vehicles office of motor vehicle accidents by preparing and mailing the specific State form. * Work with Insurance Controller on auto program claim reports * Liaison with Operations, Fleet and EHS teams on new incident reporting processes, as needed. Fleet Vehicle Safety & Operations Policy Management: * Manage the Fleet Risk Index scores for authorized drivers, ensuring its accurate and up to date based on incidents and MVRs * Assign training to authorized drivers based on MVA incidents, MVRs and citations, as well as managing completion of the training * Ensure authorized driver list is kept current * Liaison with internal HR, Fleet, EHS and Business Unit Leaders, where appropriate, on suspending vehicle usage permissions * Responsible for working with internal teams on implementing appropriate updates to the Fleet Vehicle Safety & Operations Policy Key Skills: * Strategic thinking * Ability to mentor and inspire others * Integrity * Team player * Strong writing and communication skills * Self-Starter * Highly organized and responsive - ability to meet deadlines * Detail Oriented * Basic working knowledge in all of the following coverages/programs: auto insurance, commercial general liability, property insurance, and controlled insurance programs. * Risk and dispute management - insured claims Qualifications: * A minimum of five years relevant insurance industry experience * Previous experience in auto claims management highly desired DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $58k-76k yearly est. Auto-Apply 60d+ ago
  • Property Claims Adjuster

    Honeycomb Insurance

    Claims representative job in Austin, TX

    At Honeycomb, we're not just building technology , we're reshaping the future of insurance. In 2025, Honeycomb was ranked by Newsweek as one of “America's Greatest Startup Workplaces,” and Calcalist named it as a “Top 50 Israel startup.” How did we earn these honors? Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another. With over $55B in insured assets, Honeycomb operates across 18 major states, covering 60% of the U.S. population and increasing its coverage. If you're looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you've been looking for. What You'll Do The Property Adjuster is responsible for managing and evaluating property insurance claims from an office environment. This position will assess damages by reviewing photos, documentation, and estimates provided by policyholders or third-party vendors. This position will analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards. Key Responsibilities: Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss. Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions. Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported. Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met. Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements. Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims. Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files. Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards. Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims. Skills and Qualifications: Licensure: Independent Adjustor License in home state or a designated home state required, Texas or California Preferred Education: Bachelor's degree preferred. Experience: Previous experience in property claims handling required. Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred. Knowledge: Strong understanding of property insurance policies, claims processes, and damage estimation. Attention to Detail: Ability to accurately review claims documentation and identify inconsistencies or issues with the claim. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors. Analytical Skills: Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided. Technology Proficiency: Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages. Customer Service: Ability to manage customer expectations and handle challenging situations with professionalism. Work Environment: The Property Adjuster primarily works in an office setting and handles claims remotely, without field visits. This role involves working with various departments, including claims, underwriting, and customer service teams, to ensure smooth claim processing. This position is remote unless located within a reasonable commute from one of our offices (Chicago, Austin, Denver, Roseville). If near an office hub, the position is hybrid 3x / week (Normally in office Tuesday - Thursday). Physical Requirements: Ability to work at a desk for extended periods. Minimal travel may be required for training or occasional meetings. Benefits & Compensation: Salary range: $80,000 - $105,000, plus a target 5% annual bonus ISO stock options Medical, dental, and vision coverage for you and your dependents HSA with company contributions 401(k) (non-matching) Flexible time off 10 company-paid holidays Paid family leave
    $80k-105k yearly Auto-Apply 43d ago
  • Field Claims Adjuster

    EAC Claims Solutions 4.6company rating

    Claims representative job in Austin, TX

    At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at ********************** Overview: Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution. Key Responsibilities: - Planning and organizing daily workload to process claims and conduct inspections - Investigating insurance claims, including interviewing claimants and witnesses - Handling property claims involving damage to buildings, structures, contents and/or property damage - Conducting thorough property damage assessments and verifying coverage - Evaluating damages to determine appropriate settlement - Negotiating settlements - Uploading completed reports, photos, and documents using our specialized software systems Requirements: - Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces - Strong interpersonal communication, organizational, and analytical skills - Proficiency in computer software programs such as Microsoft Office and claims management systems - Self-motivated with the ability to work independently and prioritize tasks effectively - High school diploma or equivalent required - Previous experience in insurance claims or related field is a plus but not required Next Steps: If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps. Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
    $46k-56k yearly est. 60d+ ago
  • Independent Insurance Claims Adjuster in Del Valle, Texas

    Milehigh Adjusters Houston

    Claims representative job in Austin, TX

    IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement. Why This Opportunity Matters: With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand. As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives. This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation. Join Our Team: Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt? If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster. You're welcome to sign up on our jobs roster if you meet our guidelines. How We Can Help You Succeed: At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting. Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges. Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster. Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals. Seize the Opportunity Today! Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews. You can also find us on YouTube at: (********************************************************* and Facebook at: (************************************************** for additional resources and updates. APPLY HERE #AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.
    $45k-55k yearly est. Auto-Apply 60d+ ago
  • SORM | Claims Adjuster | 26-0187

    Capps

    Claims representative job in Austin, TX

    SORM | Claims Adjuster | 26-0187 (00054912) Organization: STATE OFFICE OF RISK MANAGEMENT Primary Location: Texas-Austin Work Locations: Office of Risk Management 300 W. 15Th St 6Th Floor Austin 78701 Job: Business and Financial Operations Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 2921 Salary Admin Plan: B Grade: 14 Salary (Pay Basis): 4,250. 00 - 4,250. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Dec 16, 2025, 10:48:14 PM Closing Date: Ongoing Description GENERAL DESCRIPTIONThe State Office of Risk Management (SORM) is currently seeking a Claims Adjuster who will review and determine compensability on workers' compensation claims. This entry-level position will manage the intake of claim files interviewing claimants, medical providers, and others to determine the compensability of a claim; with opportunities for career advancement/growth. This person will review, approve or reject claims in accordance with the Texas Workers' Compensation Act and division of Workers' Compensation (DWC) Rules and will work under moderate supervision, with limited latitude for the use of independent judgment. The State Office of Risk Management's core missions are customer service oriented. We administer the workers' compensation program, insurance and risk management programs, and continuity of operations program for other state entities. If you're looking for a fulfilling career in public service, we would love to visit with you. As a state employee, you are automatically enrolled in the state's retirement plan and are eligible for additional health insurance benefits. ESSENTIAL POSITION FUNCTIONSResponds to calls and queries from internal and external customers Reviews, determines, compensability, and adjusts lost time workers' compensation in accordance with Texas Workers' Compensation Act, DWC rules and regulations and internal procedures Updates the claim file diary; uses the mainframe system to enter, retrieve and update claim files Interviews claimants, medical providers, witnesses, and other agency personnel in order to establish compensability Obtains recorded statements from claimants Analyzes data and present ideas effectively both orally and in writing Prepares clear and concise written reports and correspondence to claims, medical consultants and agency personnel Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications MINIMUM QUALIFICATIONSEducation: Graduation from high school or equivalent Experience: One year of full-time experience working in the following (or closely related) fields: general office, complex clerical, and secretarial experience. Experience and education may be a substitute for one another Knowledge of medical terminology Knowledge of Texas Workers' Compensation law and claims Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication {writing sample will be administered at the time of interview}Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to obtain and maintain an adjuster's license Ability to provide excellent customer service Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs. Ability to travel (including overnight travel) up to 5% PREFERRED QUALIFICATIONSEducation: Bachelor's degree from an accredited college or university Knowledge: Advanced knowledge of medical and pharmaceutical terminology Knowledge: Advanced knowledge of generally accepted medical procedures Certifications: Associate in Claims or other related insurance certification TO APPLY All applications for employment with the State Office of Risk Management must be submitted electronically through www. WorkInTexas. com. A State of Texas application in WorkInTexas (WIT) must be completed to be considered OR Submit a State of Texas Application for Employment to: Attn: Elaina Middleton, State Office of Risk Management, P. O. Box 13777, Austin, TX 78711-3777. Military Crosswalk information can be accessed at *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_Insurance. pdf THE SORM IS AN EQUAL OPPORTUNITY EMPLOYER
    $45k-55k yearly est. Auto-Apply 9h ago
  • VSC Claims Adjuster

    Ia Financial Group

    Claims representative job in Austin, TX

    * Employer: iA American Warranty, L.P. * Office: 8201 N Fm 620 Rd. * Other Possible Location(s): Addison, Texas * Job category: Claims - Non-life Generalist * Job ID: JR10025045 * Job type: Permanent Job * Apply before: 2026-01-12 Apply now Share this position: * * * * Description Build the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Claims Call Center Representative, you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Automotive Claims Call Center Representative, you'll be at the core of our mission. Here are the main responsibilities: * Answer inbound calls from customers, repair facilities, and dealers. * Initiate automotive claims, gather pertinent information, and document details in the Toro database. * Research contracts to verify coverage and claim eligibility. * Validate parts and labor estimates using Alldata or Mitchell Pro Demand. * Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods. * Explain repair procedures and contract terms clearly to customers. * Provide claim summaries and notes to Team Leads and Supervisors for review. * Process vehicle information, physical mail, and administrative tasks related to claims. * Perform callbacks to repair facilities and customers as directed. What could accelerate your success in this role We're looking for someone who: * Is known for strong customer service and communication skills. * Stands out for accuracy and speed in data entry (30 wpm with high accuracy). * Demonstrates solid critical thinking and organizational skills. * Is recognized for adaptability and teamwork in a fast‑paced environment. * Has at least 2 years of experience in automotive repair/claims or call center customer service. * Holds a High School Diploma or equivalent (ASE certification preferred). * Fluency in Spanish is considered a strong asset. Why you'll love working with us * A work environment where learning and development merge with a collective pursuit of excellence. * A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. * The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. * Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Apply now
    $45k-55k yearly est. Auto-Apply 9d ago
  • Automotive Warranty Claims Adjuster

    Ia American Warranty Group

    Claims representative job in Austin, TX

    Job DescriptionJob TitleAutomotive Warranty Claims AdjusterBuild the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster , you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Automotive Warranty Claims Adjuster, you'll be at the core of our mission. Here are the main responsibilities: Answer inbound calls from customers, repair facilities, and dealers. Initiate automotive claims, gather pertinent information, and document details in the Toro database. Research contracts to verify coverage and claim eligibility. Validate parts and labor estimates using Alldata or Mitchell Pro Demand. Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods. Explain repair procedures and contract terms clearly to customers. Provide claim summaries and notes to Team Leads and Supervisors for review. Process vehicle information, physical mail, and administrative tasks related to claims. Perform callbacks to repair facilities and customers as directed. What could accelerate your success in this role We're looking for someone who: Is known for strong customer service and communication skills. Stands out for accuracy and speed in data entry (30 wpm with high accuracy). Demonstrates solid critical thinking and organizational skills. Is recognized for adaptability and teamwork in a fast‑paced environment. Has at least 2 years of experience in automotive repair/claims or call center customer service. Holds a High School Diploma or equivalent (ASE certification preferred). Fluency in Spanish is considered a strong asset. Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more! Apply now and get ahead of your career, where your talent really belongs!Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyIA Financial Services Inc.Posting End Date2026-08-28 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more! iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
    $45k-55k yearly est. Auto-Apply 2d ago
  • Licensed Public Adjuster Austin, Texas

    Rockwall National Public Adjusters

    Claims representative job in Austin, TX

    Job DescriptionSalary: About Us Rockwall National Public Adjusters is one of the most established public adjusting firms in the region. For more than 15 years, we have successfully advocated for property owners, supported by leadership with over 20 years of experience in the insurance claims industry. We pride ourselves on our longevity, high retention, and reputation for excellence. Many of our adjusters and office staff have been with us for over 10 years, reflecting our supportive culture and commitment to long-term careers. At Rockwall, our mission is simple: level the playing field, fight for our clients rights, and secure the settlements they deserve. By joining our team, you will become part of a well-respected firm with proven processes, unmatched administrative support, and a collaborative environment that fosters professional growth. The Role We are seeking a motivated and Licensed Public Adjuster in Texas to join our team in a hybrid, commission-based role. As a Public Adjuster, you will represent policyholders throughout the insurance claims process, guiding them through stressful property damage losses and securing fair settlements. You will play a vital role in soliciting referral business, signing clients, evaluating damages, preparing and negotiating claims, and advocating for clients best interests. This position is designed to support all levels of experience: Newly licensed adjusters benefit from structured training, mentorship, and back-office support. Experienced adjusters gain access to qualified leads, advanced systems, and a trusted brand with a long-standing reputation. Key Responsibilities Collaboratively solicit residential and commercial new claims and referral partners Sign, inspect, evaluate, and document property damage for residential and commercial claims Prepare, submit, and negotiate insurance claims on behalf of policyholders Communicate with clients, insurance carriers, contractors, and stakeholders to advance claims efficiently Advocate for clients best interests and ensure fair settlements are achieved Maintain accurate records, reports, and claim documentation Deliver exceptional customer service while educating clients on the claims process Generate new business and efficiently close provided leads Required Qualifications Active Texas Public Adjuster license (or ability to obtain one) Prior experience in insurance adjusting, construction, restoration, or a related field preferred, but not required Strong negotiation and communication skills Organized, detail-oriented, and able to manage multiple claims simultaneously Professional demeanor with a client-focused mindset Valid drivers license and reliable transportation for field inspections Compensation & Benefits Commission-based structure with unlimited earning potential Training and ongoing professional development Career growth opportunities within a supportive and collaborative team Hybrid work flexibility (field + office) Full administrative and office support (contracts, compliance, claims, invoicing, mortgage company payments) The Rockwall Difference At Rockwall, we provide unmatched support at every stage of the claims process, allowing our adjusters to focus on serving clients and building careers. Key Advantages: Comprehensive adjuster onboarding and mentorship programs Professional ongoing sales training to close contracts faster and expand referral networks Proprietary lead generation sources and affiliate networks Automated client onboarding to reduce paperwork Access to advanced claims management software for streamlined workflows Hands-on field training for residential and commercial claims Xactimate training and estimate reviews to ensure complete assessments Seamless invoicing and fee collection support Regular updates on case law, legislation, and industry trends A collaborative team environment that promotes growth and shared knowledge Why Join Rockwall NPA 20+ years of insurance industry expertise 15+ years as a trusted, established firm Strong reputation and high staff retention Proprietary lead generation sources and long-standing affiliate networks Full support systems that empower adjusters to succeed A company culture built on professionalism, advocacy, and results
    $44k-59k yearly est. 13d ago
  • Claims Analyst

    Healthcare Support Staffing

    Claims representative job in Austin, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Claims Analyst/Examiner looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Investigate rejected claims and analyze results • Review large data spreadsheets, analyze provider claims submissions and researching websites Hours for this Position: • Monday-Friday 9:00am- 6:00pm • Start Date: 10/26 Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience ($22-$24/hr.) • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications • Bachelor's degree in related field or equivalent experience • Moderate Excel user • Analytical experience • System savvy • Must have Claims experience • Must have Healthcare experience preferred knowledge Medicaid, Medicare Requirements • Strongly prefer Managed Care experience • Preferred- experience with one or all of following software's - Viso, Amysis or Agile. (Systems that support management, delivery, and administration of healthcare services and healthcare benefits.) Additional Information Interested in being considered? If you are interested in applying to this position, please contact Sheena Lagaylay @ 407-965-2843 and click the Green I'm Interested Button to email your resume.
    $22-24 hourly 60d+ ago
  • Liability Field Adjuster - Austin, TX

    CCMS & Associates 3.8company rating

    Claims representative job in Austin, TX

    Job Description CCMS & Associates is looking for 1099 Field Liability Adjusters. We are answering a call to action to add to our existing roster. The time is now to get on with our innovative team! We are seeking auto/homeowners/general liability field adjusters with at least 5 years of field experience. Requirements: Minimum 5 years auto and/or premise liability adjusting experience Working computer/laptop - internet access and Microsoft Word required Must demonstrate strong time management and customer service skills State adjusters license (where applicable) Must have a valid drivers license Responsibilities: Conduct in-depth investigations into liability claims to gather facts regarding the loss Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses, and by interviewing fire, police, or other government officials as well as inspecting claimed damages Inspect damage to property and obtain personal injury information to assist in determining liability Maintain acceptable product quality through compliance with established best practices Knowledge and Skills: In-depth knowledge of property and liability insurance coverage and industry standards Ability to prepare full-captioned reports by collecting and summarizing required information Strong verbal and written communication skills Prompt, reliable, and friendly Detail-oriented individual to accurately gather and analyze information to avoid errors Preferred but Not Required: College degree Professional designations and certifications All candidates must pass a full background check (void in states where prohibited) Powered by JazzHR h38k0tH6tu
    $48k-66k yearly est. 5d ago
  • Auto Bodily Injury Claims Adjuster

    Tx Assoc of School Boa

    Claims representative job in Austin, TX

    Why the Texas Association of School Boards (TASB) TASB comes from humble beginnings - picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources and services so they can focus on what matters most - excellent education for over 5 million Texas students. Our employees work alongside talented team members who are passionate about supporting public education and enjoy learning from new and different perspectives. TASB believes the rich variety of expertise our employees collectively bring to the workplace makes our organization highly successful. And TASB's passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves, professionally and personally, through a variety of innovative and collaborative development opportunities. You're likely beginning to see why we'd been regularly named by the Austin Business Journal as one of the Top Ten Best Places to Work! TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year, which means that if you contribute 5% to the plan, TASB will contribute 10%), family-friendly paid leave, onsite daycare, onsite gym, wellness program, tuition reimbursement, hybrid work options, and more. Every role at TASB thoughtfully complements our mission and its impact on school districts across Texas. These roles include work in TASB's Risk Management Services division, which provides administrative services to the TASB Risk Management Fund - a multi-line self-insurance pool (or “risk pool”) of Texas schools. If you consider your work exceptional, have a passion for risk management or risk pools, and want to help drive our mission forward, keep reading! About You As the Auto Bodily Injury & Litigation Claims Adjuster, you bring deep experience investigating, evaluating, and resolving auto liability claims-with a strong focus on bodily injury and the judgment to manage litigated files from discovery through resolution. You excel at coverage, liability, and damages analysis, communicate clearly with members, claimants, and attorneys, and navigate Texas liability standards with confidence for TASB Risk Management Fund members. This is an Austin-based hybrid role requiring the successful candidate to work in our North Austin headquarters up to three days a week. A Typical Day Provide high quality customer service to members, claimants, and attorneys through prompt and thorough communication throughout the claims process. Investigate coverage, liability, and damages; set strategy and manage an assigned claim inventory in line with Best Practices and established workflows. Evaluate and resolve third‑party bodily injury and property damage claims; negotiate settlements with claimants, attorneys, and carriers. If you're still reading, we'd love to meet you! How You'll Make an Impact Deliver high-quality service to members, claimants, and attorneys through prompt, thorough communication. Manage a focused inventory in accordance with the Auto Claims Best Practices Guide and RMS processes. Investigate, analyze, evaluate, and resolve third-party bodily injury claims, including claims in litigation, through final resolution. Negotiate fair settlements and ensure reserves, payments, and settlements, adhere to authority and guidelines. Apply expertise in Texas liability, governmental immunity, and the Texas Tort Claims Act; serve as a resource to less-tenured adjusters. Skills or Requirements For Success Qualifications / Knowledge: Solid understanding of Texas liability and tort principles, governmental immunity, and the Texas Tort Claims Act; familiarity with medical terminology; strong written and verbal communication; ability to simplify complex issues; proficiency with claims systems and Microsoft Office. Experience / Education: High school diploma or equivalent (Bachelor's preferred); minimum two years in insurance/risk management or similar professional work history (auto injury experience strongly preferred). Core Competencies: Expert negotiation and file strategy on bodily injury claims; collaboration with attorneys/defense counsel and cross‑functional teammates (litigation management emphasis added). Licensure & Certifications: Active Texas Adjuster's License applicable to primary area of responsibility (required); professional designations (e.g., CPCU, ARM, CLU) are a plus. Work Environment: Occasional overnight travel for member visits, mediations, and trials. The TASB Difference Enjoy competitive pay and rich benefit offerings. Be part of a collaborative environment where every contribution impacts Texas public schoolchildren. Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance. Learn and grow individually and together through frequent professional development, wellness seminars, and more. Work alongside transparent leaders with an open and consistent feedback approach. Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. Posting Notices The health and safety of our employees and members, is our top priority. The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status. This position does not qualify for visa sponsorship. Any job offer is contingent upon receipt of satisfactory background check results. #LI-Hybrid
    $47k-61k yearly est. Auto-Apply 60d+ ago
  • Rec Marine Adjuster

    Sedgwick 4.4company rating

    Claims representative job in Austin, TX

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Rec Marine Adjuster **PRIMARY PURPOSE** **:** To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement. + Receives and reviews new claims and maintains data integrity in the claims system. + Reviews survey reports and insurance policies to determine insurance coverage. + Prepares settlement documents and requests payment for the claim and expenses. + Assists in preparing loss experience report to help determine profitability and calculates adequate future rates. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required. **Experience** 3 years or more of Marine Adjusting preferred. **Skills & Knowledge** + Strong oral and written communication skills + PC literate, including Microsoft Office products + Good customer service skills + Good organizational skills + Demonstrated commitment to timely reporting + Ability to work independently and in a team environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** **:** + Must be able to stand and/or walk for long periods of time. + Must be able to kneel, squat or bend. + Must be able to work outdoors in hot and/or cold weather conditions. + Have the ability to climb, crawl, stoop, kneel, reaching/working overhead + Be able to lift/carry up to 50 pounds + Be able to push/pull up to 100 pounds + Be able to drive up to 4 hours per day. + Must have continual use of manual dexterity **Auditory/Visual** **:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $50k yearly 9d ago
  • Automotive Warranty Claims Adjuster

    Ia American Warranty Group

    Claims representative job in Austin, TX

    Job DescriptionJob TitleAutomotive Warranty Claims AdjusterBuild the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster , you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Automotive Warranty Claims Adjuster, you'll be at the core of our mission. Here are the main responsibilities: Answer inbound calls from customers, repair facilities, and dealers. Initiate automotive claims, gather pertinent information, and document details in the Toro database. Research contracts to verify coverage and claim eligibility. Validate parts and labor estimates using Alldata or Mitchell Pro Demand. Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods. Explain repair procedures and contract terms clearly to customers. Provide claim summaries and notes to Team Leads and Supervisors for review. Process vehicle information, physical mail, and administrative tasks related to claims. Perform callbacks to repair facilities and customers as directed. What could accelerate your success in this role We're looking for someone who: Is known for strong customer service and communication skills. Stands out for accuracy and speed in data entry (30 wpm with high accuracy). Demonstrates solid critical thinking and organizational skills. Is recognized for adaptability and teamwork in a fast‑paced environment. Has at least 2 years of experience in automotive repair/claims or call center customer service. Holds a High School Diploma or equivalent (ASE certification preferred). Fluency in Spanish is considered a strong asset. Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more! Apply now and get ahead of your career, where your talent really belongs!Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyIA Financial Services Inc.Posting End Date2026-08-28 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more! iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
    $45k-55k yearly est. Auto-Apply 2d ago
  • VSC Claims Adjuster

    Ia Financial Group

    Claims representative job in Austin, TX

    Build the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Claims Call Center Representative, you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Automotive Claims Call Center Representative, you'll be at the core of our mission. Here are the main responsibilities: * Answer inbound calls from customers, repair facilities, and dealers. * Initiate automotive claims, gather pertinent information, and document details in the Toro database. * Research contracts to verify coverage and claim eligibility. * Validate parts and labor estimates using Alldata or Mitchell Pro Demand. * Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods. * Explain repair procedures and contract terms clearly to customers. * Provide claim summaries and notes to Team Leads and Supervisors for review. * Process vehicle information, physical mail, and administrative tasks related to claims. * Perform callbacks to repair facilities and customers as directed. What could accelerate your success in this role We're looking for someone who: * Is known for strong customer service and communication skills. * Stands out for accuracy and speed in data entry (30 wpm with high accuracy). * Demonstrates solid critical thinking and organizational skills. * Is recognized for adaptability and teamwork in a fast‑paced environment. * Has at least 2 years of experience in automotive repair/claims or call center customer service. * Holds a High School Diploma or equivalent (ASE certification preferred). * Fluency in Spanish is considered a strong asset. Why you'll love working with us * A work environment where learning and development merge with a collective pursuit of excellence. * A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. * The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. * Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Location(s) Austin, Texas Other Possible Location(s) Addison, Texas Company iA American Warranty, L.P. Posting End Date 2026-01-12 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we're invested in you. * iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
    $45k-55k yearly est. Auto-Apply 9d ago
  • SORM | Claims Adjuster - Senior Claims Adjuster | 26-0035

    Capps

    Claims representative job in Austin, TX

    SORM | Claims Adjuster - Senior Claims Adjuster | 26-0035 (00053017) Organization: STATE OFFICE OF RISK MANAGEMENT Primary Location: Texas-Austin Work Locations: Office of Risk Management 300 W. 15Th St 6Th Floor Austin 78701 Job: Business and Financial Operations Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 2922 2923, 2924 Salary Admin Plan: B Grade: 16 18, 20 Salary (Pay Basis): 5,083. 34 - 5,971. 87 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Sep 23, 2025, 2:38:41 PM Closing Date: Ongoing Description GENERAL DESCRIPTIONThe State Office of Risk Management (SORM) is currently seeking an experienced Claims Adjuster or Insurance Adjuster who specializes in adjusting Workers' Compensation claims. The ideal candidate will have high-level knowledge and experience in investigating, analyzing, filing disputes, and paying benefits in accordance with the Texas Workers' Compensation Act and Rules, 28 Texas Administrative Code (TAC). This individual will manage a caseload of workers' compensation claims on one of three teams in the office, with a focus on lost time claims. Performs moderately to highly advanced workers' compensation claims administration. Work involves reviewing, approving, or rejecting claims as provided in the Texas Labor Code and Division of Workers' Compensation Rules. SORM's core missions are customer service oriented. We administer the workers' compensation program, insurance and risk management programs, and continuity of operations program for other state entities. SORM's unique culture embraces communication, creativity, and critical thinking. We are seeking results-oriented, curious, innovative, and adaptable staff with a strong desire to help our clients, and one another succeed. If you're looking for a fulfilling career in public service, we would love to visit with you. As a state employee, you are automatically enrolled in the state's retirement plan and are eligible for additional health insurance benefits. ESSENTIAL POSITION FUNCTIONSReviews, determines compensability, and lost time workers' compensation claims in accordance with the Texas Workers' Compensation ACT, DWC rules and regulations and internal procedures Updates the claim file daily; uses the Origami system to enter, retrieve, and update claims files Interviews claimants, medical providers, witnesses, and other agency personnel in order to establish compensability Anticipates customer needs and facilitates appropriate solutions; develops and maintains effective working relationships with claimants, client agencies, and other internal/external customers Obtains recorded statements from claimants Analyzes data and presents ideas effectively both orally and in writing Prepares clear and concise written reports and correspondence to claimants, medical consultants, and agency personnel Represents the State of Texas in administrative hearings involving workers' compensation, as needed Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Claims Examiner III- All of the above functions for Claims Examiner II, PLUSRepresents the State of Texas in administrative hearings involving workers' compensations, as needed Claims Examiner IV- All of the above functions for Claims Examiner III, PLUSServes as a subject matter expert on claims administration, as needed Qualifications MINIMUM QUALIFICATIONSClaims Examiner II:Education: Graduation from high school or equivalent Education: Bachelor's degree from an accredited college or university with major in business, insurance, or close related field; full-time experience in reviewing, adjusting, or processing workers' compensation claims may be substituted for the required education on a year-for-year basis Experience: Six months full-time reviewing, adjusting, or processing insurance and/or workers' compensation Licensed to adjuster workers' compensation claims in Texas {License will be verified pre-employment}Knowledge of medical terminology Knowledge of Division of Workers' Compensation appeals process Knowledge of Texas Workers' Compensation law and claims administration Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication {Writing sample will be administered at time of interview}Skill in exercising sound judgment and effective decision making Ability to interpret and appropriately apply complex rulings regarding Texas Workers' Compensation lad and claims administration Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to type 30 wpm [Typing test required at time of interview}Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs. Ability to travel (including overnight travel) up to 5% Claims Examiner III-All of the above qualifications for Claims Examiner II, PLUSOne additional year full-time experience in reviewing, adjusting, or processing workers' compensation claims Claims Examiner IV-All of the above qualifications for Claims Examiner III, PLUSOne additional year full-time experience in reviewing, adjusting, or processing workers' compensation claims PREFERRED QUALIFICATIONSEducation: Licensed LVN, RVN, or other professional certification in physical therapy or related medical field Certifications: Associate in Claims or other related insurance certification Advanced knowledge of medical and pharmaceutical terminology Advanced knowledge of general accepted medical procedures TO APPLY All applications for employment with the State Office of Risk Management must be submitted electronically through www. WorkInTexas. com. A State of Texas application in WorkInTexas (WIT) must be completed to be considered OR Submit a State of Texas Application for Employment to: Attn: Elaina Middleton, State Office of Risk Management, P. O. Box 13777, Austin, TX 78711-3777. Military Crosswalk information can be accessed at *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_Insurance. pdf THE SORM IS AN EQUAL OPPORTUNITY EMPLOYER
    $43k-64k yearly est. Auto-Apply 9h ago
  • Senior General Liability Claims Adjuster

    Honeycomb Insurance

    Claims representative job in Austin, TX

    At Honeycomb, we're not just building technology , we're reshaping the future of insurance. In 2025, Honeycomb was ranked by Newsweek as one of “America's Greatest Startup Workplaces,” and Calcalist named it as a “Top 50 Israel startup.” How did we earn these honors? Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another. With over $55B in insured assets, Honeycomb operates across 18 major states, covering 60% of the U.S. population and increasing its coverage. If you're looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you've been looking for. What You'll Do The General Liability Claims Adjuster is responsible for managing all aspects of the claims process-from initial investigation through final resolution-while ensuring each claim is handled promptly, thoroughly, and fairly. This position involves evaluating and resolving claims arising from bodily injury, property damage, premises liability, and products/completed operations. The adjuster will oversee a caseload of moderate to complex matters, maintaining compliance with company best practices, policy provisions, and applicable legal standards. Collaboration with insureds, claimants, attorneys, and other key stakeholders is essential to achieving timely and equitable claim outcomes. Key Responsibilities: Review Claims Documentation: Evaluate photos, estimates, incident reports, contracts, and other materials submitted by insureds, claimants, or field adjusters to assess damages and determine the scope of loss. Investigate Liability: Conduct thorough investigations by obtaining statements, reviewing police and incident reports, and analyzing evidence to determine liability and coverage applicability. Manage the Claims Process: Handle claims from initial notice through final resolution, ensuring timely action, accurate documentation, and adherence to company standards and best practices. Negotiate Settlements: Engage with insureds, claimants, and vendors to negotiate equitable and timely settlements within assigned authority levels. Handle Litigated Claims: Collaborate with defense counsel to manage litigation, review pleadings and discovery, monitor case progress, and participate in mediations or settlement discussions as needed. Provide Exceptional Customer Service: Act as the primary point of contact for policyholders and claimants, delivering clear communication, guidance on coverage, and responsive support throughout the claims process. Maintain Detailed File Documentation: Accurately record all investigations, communications, analyses, and decisions in compliance with company procedures and regulatory standards. Ensure Regulatory and Procedural Compliance: Follow all company policies, state regulations, and industry standards in every phase of claims handling. Interpret Coverage: Analyze and apply policy language, endorsements, and exclusions to determine coverage and resolve claims appropriately. Skills and Qualifications: Licensure: Independent Adjustor License in home state or a designated home state required, Texas or California Preferred Education: Bachelor's degree preferred. Experience: Minimum of 5 years of experience handling general liability claims (habitational, premises, or commercial liability preferred). Prior experience handling litigated claims preferred. Knowledge, Skills, & Abilities: Strong understanding of general liability coverage forms and legal liability principles. Excellent written and verbal communication skills, including the ability to draft detailed coverage letters and reports. Strong negotiation, analytical, and decision-making skills. Proficiency with claim management systems and Microsoft Office Suite. Ability to manage a diverse workload, prioritize effectively, and meet deadlines in a fast-paced environment. High degree of professionalism, integrity, and attention to detail. Work Environment: The General Liability Adjuster primarily works in an office setting and handles claims remotely, without field visits. This role involves working with various departments, including claims, underwriting, and customer service teams, to ensure smooth claim processing. This position is remote unless located within a reasonable commute from one of our offices (Chicago, Austin, Denver, Roseville). If near an office hub, the position is hybrid 3x / week (Normally in office Tuesday - Thursday). Physical Requirements: Ability to work at a desk for extended periods. Minimal travel may be required for training or occasional meetings. Benefits & Compensation: Salary range: $110,000 - $135,000, plus a target 5% annual bonus ISO stock options Medical, dental, and vision coverage for you and your dependents HSA with company contributions 401(k) (non-matching) Flexible time off 10 company-paid holidays Paid family leave
    $43k-64k yearly est. Auto-Apply 43d ago
  • Liability Field Adjuster - Austin, TX

    CCMS & Associates 3.8company rating

    Claims representative job in Austin, TX

    CCMS & Associates is looking for 1099 Field Liability Adjusters. We are answering a call to action to add to our existing roster. The time is now to get on with our innovative team! We are seeking auto/homeowners/general liability field adjusters with at least 5 years of field experience. Requirements: Minimum 5 years auto and/or premise liability adjusting experience Working computer/laptop - internet access and Microsoft Word required Must demonstrate strong time management and customer service skills State adjusters license (where applicable) Must have a valid drivers license Responsibilities: Conduct in-depth investigations into liability claims to gather facts regarding the loss Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses, and by interviewing fire, police, or other government officials as well as inspecting claimed damages Inspect damage to property and obtain personal injury information to assist in determining liability Maintain acceptable product quality through compliance with established best practices Knowledge and Skills: In-depth knowledge of property and liability insurance coverage and industry standards Ability to prepare full-captioned reports by collecting and summarizing required information Strong verbal and written communication skills Prompt, reliable, and friendly Detail-oriented individual to accurately gather and analyze information to avoid errors Preferred but Not Required: College degree Professional designations and certifications All candidates must pass a full background check (void in states where prohibited)
    $48k-66k yearly est. Auto-Apply 60d+ ago
  • Field Claims Adjuster

    EAC Claims Solutions 4.6company rating

    Claims representative job in Cedar Park, TX

    At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at ********************** Overview: Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution. Key Responsibilities: - Planning and organizing daily workload to process claims and conduct inspections - Investigating insurance claims, including interviewing claimants and witnesses - Handling property claims involving damage to buildings, structures, contents and/or property damage - Conducting thorough property damage assessments and verifying coverage - Evaluating damages to determine appropriate settlement - Negotiating settlements - Uploading completed reports, photos, and documents using our specialized software systems Requirements: - Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces - Strong interpersonal communication, organizational, and analytical skills - Proficiency in computer software programs such as Microsoft Office and claims management systems - Self-motivated with the ability to work independently and prioritize tasks effectively - High school diploma or equivalent required - Previous experience in insurance claims or related field is a plus but not required Next Steps: If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps. Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
    $46k-56k yearly est. 60d+ ago
  • Automotive Warranty Claims Adjuster

    Ia American Warranty Group

    Claims representative job in Austin, TX

    Job DescriptionJob TitleAutomotive Warranty Claims AdjusterBuild the future with us Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster , you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Automotive Warranty Claims Adjuster, you'll be at the core of our mission. Here are the main responsibilities: Answer inbound calls from customers, repair facilities, and dealers. Initiate automotive claims, gather pertinent information, and document details in the Toro database. Research contracts to verify coverage and claim eligibility. Validate parts and labor estimates using Alldata or Mitchell Pro Demand. Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods. Explain repair procedures and contract terms clearly to customers. Provide claim summaries and notes to Team Leads and Supervisors for review. Process vehicle information, physical mail, and administrative tasks related to claims. Perform callbacks to repair facilities and customers as directed. What could accelerate your success in this role We're looking for someone who: Is known for strong customer service and communication skills. Stands out for accuracy and speed in data entry (30 wpm with high accuracy). Demonstrates solid critical thinking and organizational skills. Is recognized for adaptability and teamwork in a fast‑paced environment. Has at least 2 years of experience in automotive repair/claims or call center customer service. Holds a High School Diploma or equivalent (ASE certification preferred). Fluency in Spanish is considered a strong asset. Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more! Apply now and get ahead of your career, where your talent really belongs!Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyIA Financial Services Inc.Posting End Date2026-08-28 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more! iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
    $45k-55k yearly est. Auto-Apply 2d ago
  • Field Claims Adjuster

    EAC Claims Solutions 4.6company rating

    Claims representative job in New Braunfels, TX

    At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at ********************** Overview: Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution. Key Responsibilities: - Planning and organizing daily workload to process claims and conduct inspections - Investigating insurance claims, including interviewing claimants and witnesses - Handling property claims involving damage to buildings, structures, contents and/or property damage - Conducting thorough property damage assessments and verifying coverage - Evaluating damages to determine appropriate settlement - Negotiating settlements - Uploading completed reports, photos, and documents using our specialized software systems Requirements: - Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces - Strong interpersonal communication, organizational, and analytical skills - Proficiency in computer software programs such as Microsoft Office and claims management systems - Self-motivated with the ability to work independently and prioritize tasks effectively - High school diploma or equivalent required - Previous experience in insurance claims or related field is a plus but not required Next Steps: If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps. Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
    $46k-56k yearly est. 60d+ ago

Learn more about claims representative jobs

How much does a claims representative earn in Austin, TX?

The average claims representative in Austin, TX earns between $28,000 and $51,000 annually. This compares to the national average claims representative range of $28,000 to $53,000.

Average claims representative salary in Austin, TX

$38,000

What are the biggest employers of Claims Representatives in Austin, TX?

The biggest employers of Claims Representatives in Austin, TX are:
  1. Sedgwick LLP
  2. Humana
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