Experienced Outside Property Claim Representative
Claims representative job in Washington, DC
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$67,000.00 - $110,600.00
**Target Openings**
1
**What Is the Opportunity?**
LOCATION REQUIREMENT: This position services Insureds/Agents in and around Washington DC. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory.
Under moderate supervision, this position is responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity. Handles claims and other functional work involving one or more lines of business other than property (i.e. auto, workers compensation, premium audit, underwriting) may be required. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.
**What Will You Do?**
+ Handles 1st party property claims of moderate severity and complexity as assigned.
+ Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
+ Broad scale use of innovative technologies.
+ Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate.
+ Establishes timely and accurate claim and expense reserves.
+ Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
+ Negotiates with multiple constituents, i.e.; contractors or insured's representatives and conveys claim settlements within authority limits.
+ Writes denial letters, Reservation of Rights and other complex correspondence.
+ Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
+ Meets all quality standards and expectations in accordance with the Knowledge Guides.
+ Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
+ Manages file inventory to ensure timely resolution of cases.
+ Handles files in compliance with state regulations, where applicable.
+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
+ Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
+ Identifies and refers claims with Major Case Unit exposure to the manager.
+ Performs administrative functions such as expense accounts, time off reporting, etc. as required.
+ Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
+ May provides mentoring and coaching to less experienced claim professionals.
+ May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states.
+ Must secure and maintain company credit card required.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work.
+ This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree preferred.
+ General knowledge of estimating system Xactimate preferred.
+ Two or more years of previous outside property claim handling experience preferred.
+ Interpersonal and customer service skills - Advanced
+ Organizational and time management skills- Advanced
+ Ability to work independently - Intermediate
+ Judgment, analytical and decision making skills - Intermediate
+ Negotiation skills - Intermediate
+ Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively -Intermediate
+ Investigative skills - Intermediate
+ Ability to analyze and determine coverage - Intermediate
+ Analyze, and evaluate damages -Intermediate
+ Resolve claims within settlement authority - Intermediate
+ Valid passport preferred.
**What is a Must Have?**
+ High School Diploma or GED required.
+ A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
+ Valid driver's license required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Senior Claims Analyst
Claims representative job in Washington, DC
Owner's project management firm is seeking an experienced SENIOR CLAIMS ANALYST for work on construction claims. Candidates qualifications must include demonstrated experience with:
Furnishes reports with supporting information necessary to resolve disputes or defend against the claims,
Prepares and assembles appeal files,
Participates in meetings or negotiations with claimants,
Appears in legal proceedings,
Prepares cost estimates for use in claims negotiations,
Prepares risk assessments/analysis relative to claim exposures,
Prepares findings of fact and other documentation required by the CO.
Provides litigation support to include court boards, timelines, diagrams, static and electronic illustrations and three dimensional models.
Candidates should have demonstrated ability to work cooperatively and productively as a member of a project or claims defense team. Candidates must have 15 years experience and a Bachelor's Degree in Engineering, or Construction/Project Management. CCM and either P.E. or CPA necessary though all three are preferred.
Submit resumes and project list in MS Word or PDF format:
Please No Calls
Specialty Loss Adjuster
Claims representative job in Washington, DC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Specialty Loss Adjuster
**Embark on an Exciting Career Journey with Sedgwick Specialty**
**Job Location** **: USA, Mexico, Brazil and strategic locations globally**
**Job Type** **: Permanent**
**Remuneration** **: Salaries can range from** **_$40,000.00USD to $250,000.00USD_** **taking into account skills, experience and qualifications.**
**We have a number of fantastic opportunities for Specialty Loss Adjusters across the US, Mexico and Brazil and a number of key locations**
We are looking for a variety of skill sets at all levels. Whether you have just started your career, you are a leader in the industry, or a claims management expert looking for a new challenge, this is your chance to showcase your skills and grow with a company that values innovation, excellence, and employee satisfaction.
Are you ready to be a part of providing a differentiated and best of class proposition to clients whilst working with like-minded colleagues? Sedgwick Specialty is thrilled to announce that we are investing in growth across Natural Resources, Property, Casualty, Technical and Special Risks and Marine. As we expand our operations, we are seeking individuals who are passionate about making a difference to the Adjusting industry.
**As a member of the Specialty platform, you will have the opportunity to:**
+ Work with a wide range of clients across the globe, handling complex cases and claims
+ Collaborate with a talented and supportive team of professionals who are dedicated to delivering exceptional results
+ Utilise state-of-the-art technology and resources to streamline processes and enhance efficiency
+ Receive ongoing training and development opportunities to further enhance your skills and knowledge in the marine industry
+ Enjoy a flexible work arrangement that allows you to maintain a healthy work-life balance while contributing to our global success
**The skills you will have when you apply:**
+ **Qualified** : it is important to us that you are either accredited, on your way to be accredited or qualified by experience
+ **Insurance claims experience:** it is imperative that you have experience working on insurance claims within you respective field. Full claims life cycle experience is a must
+ **Great communicator:** you will be constantly working with policy holders, brokers, carriers and various third parties, so being able to communicate accurately important. Providing an excellent customer service with our clients in mind. Able to approach issues empathetically
+ **Commercially minded:** An understanding of how the industry operates and where the role of a Loss Adjuster fits in. Being able to negotiate. Understanding how to market your services is a big advantage
**What we'll give you for this role:**
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the annual salaries can range from _$40,000.00 to $250,000.00USD._ Bonus eligible role. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always Accepting Applications.
**This isn't just a position, it's a pivotal role in shaping our industry**
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.
**Next steps for you:**
**Think we'd be a great match? Apply now -** ** we want to hear from you.**
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
\#LI-HYBRID
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Claims Analyst
Claims representative job in Washington, DC
Job Description
Role: Claims Analyst
Status: Full-time
Mission: To allow frail elderly people to age in the location of their choosing and continue to lead connected, meaningful lives
JOB SUMMARY
The Claims Analyst reviews, processes and analyzes healthcare claims to determine their validity and accuracy. They assess damages, verify policy coverage and ensure compliance with regulations and company procedures. Effective communication, problem-solving and attention to detail are crucial for this role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reviews submitted claims for accuracy, completeness and adherence to policy terms and legal requirements.
Analyzes claim data to identify trends, patterns, and potential irregularities.
Communicates with stakeholders to gather information, explain decisions, and resolve issues.
Investigates potential fraudulent claims and gathering supporting evidence.
Makes informed decisions on claim validity and determining appropriate compensation.
Maintains accurate and detailed records of claims processing and outcomes.
Ensures adherence to relevant regulations and company policies.
Develop and maintain positive relationships with the network of providers through ongoing
communication and by providing feedback
Performs other duties as required.
QUALIFICATIONS
Education and Experience:
High School Diploma. Associate's Degree preferred.
1-3 years of experience in data analysis in a customer service environment within the healthcare insurance industry preferred.
Experience analyzing data, identifying discrepancies and making informed decisions.
Skills and Competencies:
Able to clearly explain complex information, both verbally and in writing.
Able to identify and resolve issues related to claims processing.
Strong attention to detail to ensure accuracy in claim review and data entry.
Knowledge of Insurance/Healthcare, including understanding policy terms, coverage, and relevant regulations.
Exceptional customer service skills.
Learn more at:
edenbridgepace.com/dc
Claims Adjuster II, Field Property - National Catastrophe - Eastern US ($5000 Sign-on Bonus)
Claims representative job in Washington, DC
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
This is a field-based role on the National Catastrophe Response Team. This position is responsible for managing property claims in response to catastrophic events across the country. As a field-based adjuster, you will be deployed to areas impacted by large-scale disasters-such as hurricanes, tornadoes, floods, or other major events-to assess damages, support policyholders, and help communities begin the recovery process. The role requires extensive travel (up to 80%), often on short notice, and the ability to work in high-pressure, fast-paced environments for extended periods.
You will regularly engage in direct, and at times, emotionally charged conversations with customers-clearly explaining coverage decisions, setting expectations, and delivering difficult news with empathy and professionalism. The ability to remain composed and compassionate in the face of loss, frustration, or uncertainty is essential. Strong communication skills and emotional resilience are critical, as you'll be guiding customers through some of the most challenging moments of their lives.
In this role, you'll conduct on-site inspections, evaluate property damages, determine policy coverage, and make timely, accurate decisions using a variety of tools and resources, including vendor estimates, independent adjusters, and self-written assessments. You'll also be responsible for full file ownership, maintaining appropriate reserves, managing claim activity (including supplements and requests for depreciation), ensuring compliance with internal standards and regulatory requirements, and providing proactive communication with external customers throughout each stage of the claim. Collaboration with internal teams such as Special Investigations and Subrogation may be required to identify fraud or recovery opportunities. Staying current on industry repair practices, regional pricing trends, and legal developments is key to success. This is a demanding, customer-facing role that requires a unique blend of technical expertise, critical thinking, and emotional intelligence. Candidates should be comfortable working independently in disaster zones, managing a high volume of claims, working 12 hours a day, up to 21 days in a row, and adapting quickly to evolving priorities. If you're driven by purpose, thrive under pressure, and want to make a meaningful impact during times of crisis, this role offers a challenging and deeply rewarding opportunity.
Ideal candidates will have:
Prior insurance field/property claims handling or adjusting experience
Proficiency with Xactimate
Prior estimate writing experience
Ability to handle claims of varying complexity from start to finish
Prior experience working in on site in a catastrophe environment
Ability to carry a ladder and climb a roof
Strong customer service competency
Strong written and verbal communication skills.
A $5000 SIGN-ON BONUS will be given to all external candidates hired into this role. Half of the bonus will be paid after 3 months of employment and the remainder will be paid after 9 months of employment.
Summary
No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!
As a National Catastrophe (NATCAT) Field Claims Specialist primarily supporting our Personal Lines (PL) business, you'll investigate and resolve moderate to severe property damage claims by phone.
Job Description
Key Responsibilities:
Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.
Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
Opens, closes, and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.
Maintains current knowledge of local industry repair procedures and local market pricing.
Submits severe incident reports, reinsurance reports and other information to claims management as needed.
Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
Initiates and conducts follow-ups through proficient use of claims and other related business systems.
Delivers outstanding customer service to all internal, external, current, and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate degree or equivalent experience.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Three to five years of related property claims experience or comparable job-related experience, or education preferred. Experience in a customer service environment, including flexible work schedules and extended work hours preferred. Commercial claims property experience preferred.
Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting physical inspections on rooftops, including first and second story roofs with pitches up to 8/12.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver's license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#claims
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $55,500.00-$113,500.00The expected starting salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $61,500.00 - $91,500.00
Auto-ApplyField Claims Adjuster
Claims representative job in Washington, DC
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at **********************
Overview:
Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution.
Key Responsibilities:
- Planning and organizing daily workload to process claims and conduct inspections
- Investigating insurance claims, including interviewing claimants and witnesses
- Handling property claims involving damage to buildings, structures, contents and/or property damage
- Conducting thorough property damage assessments and verifying coverage
- Evaluating damages to determine appropriate settlement
- Negotiating settlements
- Uploading completed reports, photos, and documents using our specialized software systems
Requirements:
- Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces
- Strong interpersonal communication, organizational, and analytical skills
- Proficiency in computer software programs such as Microsoft Office and claims management systems
- Self-motivated with the ability to work independently and prioritize tasks effectively
- High school diploma or equivalent required
- Previous experience in insurance claims or related field is a plus but not required
Next Steps:
If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps.
Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
Claims Specialist
Claims representative job in Washington, DC
This position is responsible for investigating claim denials; performing claim rebills; scanning & mailing documents; handling large volumes of documents; researching using hospital and insurance portals; opening, sorting, and importing incoming correspondence; contacting health insurance companies in order to obtain the status of previously submitted appeals.
DUTIES AND RESPONSIBILITIES:
Investigates Claims Denials.
Handles large volumes of documents, including accurately scanning and mailing documents.
Utilizes increased knowledge of the industry, hospital revenue cycle, and payers/insurance companies to document the account and provide information and details to support paralegal's/attorney's pursuit for additional reimbursement.
Works within the client's Patient Accounting system, payer portals and/or websites, and will utilize proprietary software to research accounts in the work queue.
Is comfortable, skilled, assertive, cordial, and professional on the telephone to follow up on submitted appeals.
Opens, sorts, and imports incoming correspondence into the office database.
Navigates through various computer systems and applications to find information about insurance claims.
Greets and assists onsite guests.
Answers calls for Claim status and Appeal status.
Performs any other administrative duties as may be necessary.
Performs other related duties as assigned by management.
QUALIFICATIONS:
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Other skills required :
Previous experience in office administration or another related field.
Basic working knowledge of the US healthcare system.
Ability to prioritize and multitask.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, including Word and Excel.
Highly attentive to detail.
Excellent organizational and time management skills.
Clear, concise, and logical writing style.
Computer-savvy, able to learn new applications/software quickly.
Please remove paragraph before using in Workplace
COMPETENCIES: Select which competency categories are necessary for this position. We strongly recommend diversity and ethics to be included in each . Then select an additional 3-5 of the most critical competencies for the specific job title.
Please note: You may remove complete statements and complete sub-title sections however the verbiage/content may not be altered nor can wording be inserted as this is standard in all ADP Job Descriptions and are compliant.
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Business Necessity - The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted, and work is accomplished, with minimal or no advance notice to employees. Accordingly the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted, and work is accomplished, with no diminishment in work performance.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Auto-ApplyRepresentative 3
Claims representative job in Washington, DC
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs
+ Manage the relationship with the account - including contract manufacturers, distributors, and end customer
+ Drive customer revenue and shipments to the goals of the account and company
+ Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.
+ Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers
+ Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis
+ Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer
+ Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account
**Qualifications**
REQUIRED
+ Bachelor's degree in a related field
+ 5-7 years of account management experience or equivalent experience.
+ Understand market conditions and how they affect WD and the customer
+ Understand the customer legal contracts and terms in place
+ Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary
SKILLS
+ Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users.
+ Strong problem-solving and analytical skills.
+ Proven troubleshooting skills in customer-facing environments.
+ Strong desire and ability to learn new products and technologies.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
IP Litigation (IT/Engineering) #20502
Claims representative job in Washington, DC
Large GP Firm with Cravath level compensation. A top firm for Emerging Companies and Venture Capital. Per Fortune Magazine: "One of the best places to work in the US." On the American Lawyer's "A List." Active at the PTAB.
REQUIREMENTS
Seeking candidates with at least a basic understanding of and keen interest in patent law who isn't afraid to stand up in court or take a deposition (and preferably has actually done both), is comfortable speaking directly with clients and opposing counsel, enjoys thinking creatively and working on a team, and is willing to actively participate in the strategic development of the case.
Candidates should have significant patent litigation experience in U.S. District Court and before the Patent Trial and Appeal Board (post-grant proceedings), including participating in underlying case analyses; conducting factual and legal research; drafting pleadings; participating in discovery on infringement, validity, and damages issues, including depositions and expert discovery; researching and drafting dispositive and discovery motions and claim construction briefing; and participating in pre-trial and trial activities. Ideal candidates will have: (i) undergraduate or master's degree in electrical engineering, mechanical engineering, computer science and/or physics; (ii) experience working within the Intellectual Property department of a comparable law firm; and (iii) a high level of academic achievement from a law school institution. ITC experience would be a plus. Candidates should have excellent writing skills.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
Construction Representative 1 (2025 Start Date)
Claims representative job in Washington, DC
Under direct supervision, performs construction inspections of basic complexity. Evaluates the condition of the structure. Documents deterioration, structural condition, and any needed sampling. Documents deficiencies between design and execution of construction. Performs other duties as required. Upon discovery of deficiencies or issues with construction work, provides reports to project leadership.
**Job Title:**
Construction Representative 1 (2025 Start Date)
**Group:**
PSF
**Employment Type:**
Regular
**Minimum Qualifications:**
High School diploma or Vocational Technical degree or equivalent. 0 years. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
Washington, D.C.
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
Ability to communicate both verbally and in writing in English. Basic knowledge of arithmetic. Basic knowledge of Microsoft Office Suite of applications (Word, Excel, Outlook, etc.). Ability to adapt to new technologies and quickly learn new computer, smartphone or related applications and programs. Basic knowledge of materials, methods, and equipment used in construction. Ability to read, understand, interpret and explain construction plans and drawings, contract provisions, and specifications. Basic knowledge of materials, methods, and equipment used in construction.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Consumer Report, Investigative Consumer Report and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require consumer reports or investigative consumer reports containing information about you in connection with your application for employment. The consumer report or investigative consumer report will provide information including but not limited to verification of employment, education and licensure, etc. as well as credit when applicable for certain positions. If this position is subject to a consumer report or investigative consumer report related to its responsibilities and requirements, employment will be contingent upon successful completion of the report. CDM Smith may also conduct drug testing for designated positions. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional consumer reports or investigative consumer reports, as well as drug testing.
**Pay Range Minimum:**
$25.80
**Pay Range Maximum:**
$41.27
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Successful candidate will be required to work 100% in the field locations.
**Driver's License Requirements:**
An appropriate and valid driver's license is required.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Lead Claims Processor, Government Programs
Claims representative job in Washington, DC
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting Title** Lead Claims Processor, Government Programs **Job Description**
Adjudicate or submit claims and adjustments as required. Track and trend performance of root cause analysis and provide additional training as needed. Resolve claims edits and suspended claims.
**Responsibilities**
+ Adjudicate or submit claims and adjustments as required.
+ Implementation and maintenance of claims processing programs and procedures
+ Verify that claims are being adjudicated or submitted according to contracts in a consistent and accurate manner.
+ Manage projects and administrative duties as required by business need.
+ Lead and implement positive changes with a high level of quality and professionalism.
+ Provide backup support to other team/group members in the performance of job
+ Other duties as assigned
**Education & Experience**
+ Education Level
+ A Combination of Education and Work Experience May Be Considered.
+ Bachelors
+ Required
+ Yes
+ Yes
+ Fields of Study
+ Experience Level
+ 5+ years
+ Required
+ Yes
+ Details
+ Claims
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Ability to quickly use a 10-key machine
**Preferred Qualifications**
**Physical Demands**
+ Must be able to remain in a stationary position 50% of the time. Must be able to "move or traverse"
+ Must be able to constantly operate a computer and/or other office productivity equipment
+ Must be able to hear and constantly communicate information and ideas. Must be able to exchange accurate information
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $21.15 - $31.73 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Credentialing Representative
Claims representative job in Washington, DC
*****The preferred candidate should be within the radius of Pittsburgh PA***** This job processes provider applications and re-applications including initial mailing, review, and loading. Maintains provider data base and communicates with providers by phone and mail regarding credentialing status and information. Performs credentialing, re-credentialing and related activities and coordinates credentialing verifications. Reviews and processes more complex additions, updates and deletions of provider information in the Dental Provider file database. Supports the implementation of new networks, systems, software, guidelines and other endeavors with a focus on "group practices" as opposed to individual providers. Depending on level, trains credentialing personnel in the use of various systems, software, databases and procedures. Participates in projects which streamline, automate or otherwise enhance credentialing functions.
ESSENTIAL RESPONSIBILITIES:
+ Credentials and re-credential providers.
+ Contact providers or representatives by telephone or in writing to obtain additional information while processing their enrollment applications.
+ Screen incoming applications and paperwork for completeness and accuracy and sends necessary paperwork to credentialing vendor.
+ When necessary performs credentialing verifications and loads provider to appropriate networks and credentialing information to the provider database.
+ Manage credentialing inventory, reports and projects to ensure all established time frames for completing work, reports and projects are met.
+ Depending on level, train credentialing team in the use of various systems, software, databases, processes and procedures.
+ Create and distribute monthly reports as assigned and handle complex and unusual or high-level credentialing issues.
+ Support projects, audits, business partners, internal departments and external clients.
+ Represent department as the Subject Matter expert.
+ Pull and research necessary documentation for audits
+ Support updates necessitated by our business partners, internal departments and external clients.
+ Provide customer oversight for our customers who have unique requirements and timelines to ensure compliance.
+ Depending on level, investigate interim license actions.
+ Participate in projects which streamline, automate, or otherwise enhance credentialing functions.
+ Other duties as assigned or requested.
**QUALIFICATIONS**
**Minimum**
+ High School Diploma or GED
+ 3-5 years of related, progressive experience. Grandfathered experience requirements effective August 2016.
+ Experience in Provider Data Management, Customer Services or Claims.
+ Microsoft office experience (i.e. Word, Excel, PowerPoint, etc.)
**Preferred**
+ A familiarity with credentialing processes and the URAC standards.
+ Experience in the use of ULTRA and Dental Provider File systems.
+ Experience with the Customer Service inquiry system or claims processing concepts.
**Knowledge, Skills and Abilities**
+ Good written and verbal communication
+ Proficiency in the use of the Provider file and the credentialing of providers.
+ Proven diplomacy and a professional demeanor for effective communication with provider offices, internal personnel, vendors, accounts and committees.
+ Strong written communication and presentation skills are essential.
**SCOPE OF RESPONSIBILITY**
Does this role supervise/manage other employees?
No
**WORK ENVIRONMENT**
Is Travel Required?
No
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$20.31
**Pay Range Maximum:**
$29.53
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J269553
Mid-Foreign Disclosure Representative
Claims representative job in Washington, DC
Illuminate Mission Solutions (IMS) is seeking a Mid-Foreign Disclosure Representative with an active TS/SCI security clearance to support an ongoing program with a government customer. As a Mid-Foreign Disclosure Representative, you will support the Defense Intelligence Agency's (DIA) Indo-Pacific Regional Center and Europe Eurasia Regional Center through reviewing intelligence products for proper CAPCO, IC standards, and classification consistency. Ensures proper classification markings in accordance with IC guidance. Works with authors to revise products for proper security classification organization, and negotiates further revisions as needed.
Responsibilities
12+ years of experience in producing all-source intelligence analysis and/or managing the production of analysis products and 2+ years of experience as a foreign disclosure officer/representative in an IC organization.
Ability to proof, edit, and correct security classifications and sourcing.
Ability to apply IC analytic standards and analytic tradecraft standards as defined in the Intelligence Reform and Terrorism Prevention Act, Intelligence Community Directives (ICD) 203 Analytic Standards and ICD 206 Sourcing Requirements to the production of all-source intelligence products.
Ability to support shift work & have a TS/SCI with willingness to take a polygraph exam.
Follow DIA's processes and procedures for delivering comprehensive, properly sourced and classified products on an assigned area/center of interest.
Qualifications
Required Knowledge, Skills, and Abilities:
Ability to review and correct long-form analytic products with minimal classification errors.
Understanding and ability to adhere to intelligence tradecraft requirements (e.g. ICD 203/206, Analytic Quality Framework, etc.).
Experience performing strategic analysis of regional military capabilities, doctrine, equipment, policy, etc.
Required Education and Experience:
Master's Degree or higher in any discipline and 5+ years of full-time intelligence analysis/support experience OR; a Bachelor's degree in any discipline and 8+ years of full-time intelligence analysis/support experience OR; a HS Diploma or GED with 12+ years of full-time intelligence analysis/support experience.
Preferred Education, Experience, Skills, and Abilities:
Possession of excellent organizational and analytical skills.
Possession of excellent verbal and written communication skills.
Equal employment opportunity employer:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Illuminate is committed to providing veteran employment opportunities to our service men and women.
Auto-ApplyMid-Foreign Disclosure Representative
Claims representative job in Washington, DC
Illuminate Mission Solutions (IMS) is seeking a Mid-Foreign Disclosure Representative with an active TS/SCI security clearance to support an ongoing program with a government customer. As a Mid-Foreign Disclosure Representative, you will support the Defense Intelligence Agency's (DIA) Indo-Pacific Regional Center and Europe Eurasia Regional Center through reviewing intelligence products for proper CAPCO, IC standards, and classification consistency. Ensures proper classification markings in accordance with IC guidance. Works with authors to revise products for proper security classification organization, and negotiates further revisions as needed.
Responsibilities
12+ years of experience in producing all-source intelligence analysis and/or managing the production of analysis products and 2+ years of experience as a foreign disclosure officer/representative in an IC organization.
Ability to proof, edit, and correct security classifications and sourcing.
Ability to apply IC analytic standards and analytic tradecraft standards as defined in the Intelligence Reform and Terrorism Prevention Act, Intelligence Community Directives (ICD) 203 Analytic Standards and ICD 206 Sourcing Requirements to the production of all-source intelligence products.
Ability to support shift work & have a TS/SCI with willingness to take a polygraph exam.
Follow DIA's processes and procedures for delivering comprehensive, properly sourced and classified products on an assigned area/center of interest.
Qualifications
Required Knowledge, Skills, and Abilities:
Ability to review and correct long-form analytic products with minimal classification errors.
Understanding and ability to adhere to intelligence tradecraft requirements (e.g. ICD 203/206, Analytic Quality Framework, etc.).
Experience performing strategic analysis of regional military capabilities, doctrine, equipment, policy, etc.
Required Education and Experience:
Master's Degree or higher in any discipline and 5+ years of full-time intelligence analysis/support experience OR; a Bachelor's degree in any discipline and 8+ years of full-time intelligence analysis/support experience OR; a HS Diploma or GED with 12+ years of full-time intelligence analysis/support experience.
Preferred Education, Experience, Skills, and Abilities:
Possession of excellent organizational and analytical skills.
Possession of excellent verbal and written communication skills.
Equal employment opportunity employer:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Illuminate is committed to providing veteran employment opportunities to our service men and women.
Auto-ApplyRepresentative, Gift Processing
Claims representative job in Washington, DC
Who We Are
International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.
We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.
The Need
For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Representative, Gift Processing.
IJM is seeking a detail-oriented individual to coordinate IJM's donation data management and gift acknowledgement processes from beginning to end, with an eye for both operational effectiveness and donor experience. The successful candidate will be an effective problem-solver with experience in data management, data quality, administration and non-profit fundraising in a fast-paced, professional environment and must maintain confidentiality of privileged and sensitive information.
This position is hybrid (onsite Tuesdays & Thursdays) and located in the Washington, DC area. This position r
eports to the Head of Data Quality & Compliance.
Responsibilities:
Gift Data Management
Work with other Gift Processing Coordinator(s) to:
Ensure accurate and timely entry of all gift information from checks, cash, credit cards, wire transfer, EFT and stock donations into IJM's constituent database, to meet the needs of IJM's donors, fundraising and accounting teams;
Facilitate recurring donations via credit card and direct debit and follow-up with exceptions;
Facilitate company matching gifts and the processing of data from other workplace giving programs;
Maintain procedures to ensure data compliance with financial policies including restricted giving, refunds and receipting;
Process and track giving for various events and campaigns;
Communicate with teams about their events and campaigns to ensure we are set up to correctly process their gifts;
Communicate with all teams as gift questions arise;
Clean up various data associated with giving in Salesforce; and
Liaise with the IJM's Finance department to reconcile discrepancies between various sources of information including IJM's online systems, accounting database and banking records.
Gift Acknowledgements
Lead on and ensure timely and accurate delivery of all gift acknowledgements to donors, coordinating with volunteers, other staff and interns, when applicable.
Implement new systems as they are developed to implement new fundraising strategies for acknowledging various types of donations; and
Identify and recommend technology and system improvements that would reduce costs, increase efficiency and allow for scaling as volume is expected to grow rapidly over the coming years.
Team Administration
Maintain filing systems for donor records and authorizations that require paper documentation; and
Manage inventory of all materials needed for gift acknowledgements and other program needs.
Requirements:
2 years of professional experience in database management, administration, accounting or a similar role preferred;
Bachelor's degree in business or communications or related field;
Proven ability to manage tasks and meet deadlines with minimal oversight or supervision;
Proven ability to manage large amounts of information with accuracy;
Must be able to type a minimum of 50-60 words per minute;
Proficiency in Microsoft Office, particularly Excel;
Exceptional ability in written and oral communications - proven ability to communicate effectively with a variety of constituencies including donors, vendors and internal stakeholders;
Familiarity with non-profit fundraising preferred;
Demonstrated ability to manage and maintain accurate data; and
Prior experience using Salesforce preferred.
Critical Qualities:
Mature orthodox Christian faith as defined by the Apostles' Creed;
Winsome;
Driven;
Tenacious problem solver;
Compelling conversationalist and intelligent listener;
Exceptionally high level of honesty and integrity;
High standard of personal discipline;
Sustained positive attitude; and
Comfortable relating to an audience of diverse people and personalities.
Application Process:
Upload Resume, Cover Letter & Statement of Faith* in one PDF document.
*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.
What does IJM have to offer?
Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources
IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate's value congruence and thorough background, police clearance, and reference check processes.
At IJM, we're committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God's work, not our own, and practice spiritual disciplines together daily. That's why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed.
IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.
Auto-ApplyForeign Disclosure Representative
Claims representative job in Washington, DC
Foreign Disclosure Representatives This is an exciting career opportunity in the Office of the Undersecretary of Defense for Intelligence, Intelligence and Security Branch, (OUSDI(I&S) working within the Commonwealth & Partner Engagement Directorate (C&PE). Out contract support team is seeking a qualified candidate to serve as the Foreign Disclosure Representative providing support to Foreign Disclosure Officers (FDOs) in executing official duties in support of allied relationship around the world. Individuals in this position play a supporting role to the foreign relationship mission of the C&PE, with a specific focus on foreign disclosure assessments, processes, and functionary requirements. This involves working disclosure issues at the OSD and foreign defense ministries level to further the advancement of security partner nation relationships. Individual pursuing this position must be comfortable with fast-paced, ambiguous, and unstructured operating environments
Primary Duties
Advisor and subject matter expert serving USG officials in issues related to foreign disclosure policy and intelligence relations
Advise on foreign disclosure matters for inclusion in national and departmental planning and policy documents.
Assess and construct recommendations concerning plans and strategies involving DoD foreign disclosure and intelligence sharing policies and procedures.
Prepares staff packages, briefings, papers, read-ahead materials, and other correspondence for coordination and signature by USG officials.
Prepare documentation or handle administrative needs for USG officials attending working groups of other forums related to foreign disclosure and intelligence sharing policy.
Primary POC for administrative support to the Executive Secretariat (ExecSec) of the Military Intelligence Disclosure Policy Committee (MIDPC)
Manage the processing, and staffing of requests for exceptions to policy for the MIDPEC committee members for further process, assessment and coordination.
Assess requests and make recommendations to the FDO
Maintain records of requests for disclosure/release of classified and controlled unclassified information under the authority of the USD(I&S).
Required Qualifications and Education
Active TS/SCI Security Clearance
Bachelor's degree in a Political Science or a related field.
. Preferred Qualifications:
Demonstrated knowledge in foreign disclosure policies, foreign disclosure procedures, and foreign intelligence relationships.
Demonstrated experience in developing or making foreign disclosure decisions.
Demonstrated knowledge and experience coordinating across large stakeholder communities and specifically across the DoD and IC.
Minimum 10 years of demonstrated knowledge of national, DoD, and IC policies, processes, and procedures.
Sharetown Rep - Furniture Pickup & Dropoff
Claims representative job in Washington, DC
Job Title: Sharetown Rep - Furniture Pickup & Dropoff
Job Type: Independent Contractor
Compensation: $75 per pickup
Schedule: Flexible - Work on your own time
Are you looking for a flexible way to earn extra income? As a Furniture Pickup & Dropoff Contractor, you'll be responsible for picking up large furniture items from customers' homes and transporting them to a designated storage facility. You will need to perform some of these activities during evenings and weekends.
What You'll Do:
Contact every customer to set a designated pickup time.
Pick up large furniture items from customers in your local area.
Transport items to a designated storage unit.
Use the Sharetown Mobile App to manage your pickups.
Work independently and set your own schedule.
What You'll Need:
A reliable large
truck, trailer, or box truck capable of transporting furniture items.
A valid driver's license and proof of insurance.
The ability to lift and move heavy furniture safely.
A smartphone to use the Sharetown Mobile App.
A designated partner to help with every pickup.
Why Work with Sharetown?
Flexible Schedule: Work when it fits your lifestyle.
No Selling: Just pick up and drop off-no extra hassle.
Competitive Pay: Earn $75 per pickup with no limits on how many you complete.
Simple & Straightforward: We provide all the details-you just handle the pickup and drop-off.
If you're ready to turn your truck into an income stream with a flexible and rewarding opportunity, apply today!
Job Type: Contractor
Pay: Up to $75.00 per pickup
Expected hours: 20 - 40 per week
Work Days:
Weekdays and Weekends as needed
Maintenance Representative - The Willard InterContinental Washington
Claims representative job in Washington, DC
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Engineering Maintenance Representative position
We go above and beyond to keep our guests' experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Repairing, replacing and refurbishing items around the hotel
Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
Following the preventative maintenance calendar and looking for new ways to improve our guests' experiences
Keeping your supervisor or duty manager in the loop with supply levels
Being ready to step up and take on extra duties when the team needs you
What we need from you
You'll have at least one year of maintenance or repair work under your belt
A high school diploma or related vocational training
You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera and Bartech
On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
A reasonable level of fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot
Great communication skills, you'll be warm, welcoming and easy to talk to
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $29.52. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Auto-ApplyMaintenance Representative - The Willard InterContinental Washington
Claims representative job in Washington, DC
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Engineering Maintenance Representative position
We go above and beyond to keep our guests' experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Repairing, replacing and refurbishing items around the hotel
Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
Following the preventative maintenance calendar and looking for new ways to improve our guests' experiences
Keeping your supervisor or duty manager in the loop with supply levels
Being ready to step up and take on extra duties when the team needs you
What we need from you
You'll have at least one year of maintenance or repair work under your belt
A high school diploma or related vocational training
You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera and Bartech
On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
A reasonable level of fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot
Great communication skills, you'll be warm, welcoming and easy to talk to
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $29.52. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Auto-ApplyMid-Level User Engagement & Outreach Representative
Claims representative job in Washington, DC
Title: Mid-Level User Engagement & Outreach Representative Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This position is contingent upon contract award
We are looking for a User Engagement and Outreach Representative to serve as a Subject Matter Expert (SME) on innovative applications of overhead support, addressing tasks from DoD and IC communities. This role will advocate for the development and integration of new capabilities and tradecraft to tackle the challenges faced by the Combatant Command (CCMD) and its components.
The User Engagement Representative will provide valuable insights into the pressing needs of specific Combatant Command and how the customer's capabilities can meet those demands. This position will focus on fostering multi-agency, multi-int solutions to various issues while offering support to relevant organizations.
Key Responsibilities:
+ Capture and prioritize user intelligence needs and requirements, addressing any gaps
+ Facilitate prompt responses to intelligence requests using customer enterprise solutions
+ Assist users in communicating their support needs to the Intelligence Community (IC)
+ Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefings
+ Engage with the Department of Defense and IC, leveraging expertise across disciplines
+ Act as a liaison between forward-placed staff and the customer, integrating fully within host organizations
+ Assess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements to the customer and IC
+ Communicate user priorities and shortfalls to relevant customer offices, documenting engagements in government knowledge management tools
+ Educate users on customer capabilities and ensure awareness of operational status and resource issues
+ Promote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions
+ Function as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics
Required Qualifications:
+ Active TS/SCI clearance with polygraph required
+ Bachelor's degree and 5 years of relevant professional experience (May have HS with 10 years, or Associate's with 8 years, or Masters with 3 years of experience in lieu of Bachelor's)
+ Must be highly self-motivated with a strong technical and leadership background, demonstrating professionalism and tact under pressure
+ Excellent verbal and written communication skills are essential for effective coordination with diverse stakeholders including senior military officials and government personnel
+ Deep understanding of the intelligence community, with proven experience in technical fundamentals relating to IC collectors, mission control, and processing
+ Capability to thrive in a fast-paced and dynamic environment, maintaining a customer-focused approach in community forums
+ Familiarity with SIGINT and GEOINT systems, along with visualization and collaboration tools that enhance the utility of customer capabilities for users
Desired Qualifications
+ Masters with 8+ years of relevant professional experience
+ Knowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting space and ground architecture
+ Ability to be flexible to handle multiple priorities and to work flexible schedules as necessary
+ Strong analytical, problem-solving, and decision-making capabilities
+ Proficient communications skills and ability to serve as a trusted advisor
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.