Claims representative jobs in Jacksonville, FL - 49 jobs
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Claims Representative
Claims Adjuster
Claim Investigator
Adjuster
Field Adjuster
Claim Specialist
Claims Service Representative
Liability Claims Examiner
Bodily Injury Adjuster
Property Claims Adjuster
Property Adjuster
Claims Analyst
Auto Claims Adjuster
Mechanical Vehicle Claims Adjuster
Ascendo Resources 4.3
Claims representative job in Jacksonville, FL
Vehicle Claims Adjuster
📍 On-site | Full-Time
🚗 From the dealership or shop floor to the office - without leaving automotive behind.
We're hiring a Vehicle Claims Adjuster to join our in-office claims team. This role is ideal for professionals with experience as a Service Advisor, Technician, Warranty Administrator, or Claims Adjuster who want to leverage their automotive knowledge in a stable, professional claims environment.
In this role, you'll evaluate mechanical failures, review repair estimates, and determine coverage under vehicle service contracts (VSCs), while working closely with repair facilities, dealerships, inspectors, and internal teams.
What You'll Do
Investigate, evaluate, and adjudicate mechanical and vehicle service contract (VSC) claims
Review shop diagnostics, repair estimates, inspections, labor times, and parts pricing
Determine coverage based on contract terms and service guidelines
Authorize or deny repairs within settlement authority; escalate complex claims with recommendations
Communicate professionally with customers, repair facilities, dealerships, agents, and inspectors
Negotiate labor times, parts pricing, and scope of repairs when needed
Ensure repairs and costs align with industry standards and contract limitations
Accurately document claim decisions across multiple claims and estimating systems
Identify and escalate gray-area or complex coverage issues
Support service-level goals while delivering a positive customer and dealer experience
Additional Responsibilities
Participate in quality audits, peer reviews, and calibration sessions
Assist with onboarding and training of new or junior adjusters
Provide feedback on claim trends, cost drivers, and process improvements
Support volume spikes, new program launches, or system migrations
Collaborate with underwriting, compliance, product, and leadership teams on escalated claims
Complete special projects and reporting as assigned
What We're Looking For
High school diploma or equivalent required; Bachelor's degree or equivalent experience preferred
2-4+ years of experience in automotive claims, VSC/extended warranty claims, warranty administration, or insurance adjusting
Strong automotive background, including experience in:
Automotive repair or diagnostics
Dealership service roles (Service Advisor, Technician, Warranty Administrator)
Fleet maintenance, parts management, or service writing
Working knowledge of automotive diagnostics, repair procedures, labor times, and parts pricing
Experience in a high-volume or call-based claims environment preferred
Comfortable navigating multiple systems and platforms
Preferred Qualifications
ASE Certifications, factory training, or other automotive industry certifications
Experience with Vehicle Service Contracts (VSCs), extended warranties, or TPAs
Spanish / bilingual skills a plus
Skills & Competencies
Strong analytical and decision-making skills
Excellent verbal and written communication
Professional negotiation and conflict-resolution abilities
High attention to detail and documentation accuracy
Ability to interpret technical repair information and contract language
Strong time management and schedule adherence
Customer-focused mindset
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law
$43k-52k yearly est. 3d ago
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Inside Claims Rep-Jacksonville, FL
Sfbcic
Claims representative job in Jacksonville, FL
This job is with Florida Farm Bureau which is the Florida state office for Southern Farm Bureau Casualty Insurance Company, and we currently have an opening for an Inside ClaimsRepresentative to work in Jacksonville, FL. This position is responsible for resolving damage and injury claims caused by or incurred by insureds. Starting salary of $54,800. We offer many benefits including health, dental, vision, PTO, Extended Illness Leave, Pension and matching 401K.
ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
Maintain claim files and follow departmental reporting procedures.
Submit reserve recommendations on assigned claims.
Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.
Enroll in training and continuing education courses when and where required.
Negotiate fair settlements with individual claimants or attorneys.
Report risk reviews to Underwriting Department.
Regular and predictable attendance is required.
EDUCATION and/or EXPERIENCE:
Bachelor's degree from four-year college or university
Obtain Adjuster's license in 6 months
SKILLS/ABILITY
Strong Verbal communication & listening skills
Effective negotiation skills
Effective conflict management skills
Ability to simultaneously handle multiple priorities
Possesses strong product knowledge
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to sit at a desk or table with some walking, standing, bending, stooping or carrying of light objects. The employee frequently is required to perform continuous operations of personal computer for four hours or more and use their hands to finger, handle, or feel objects, tools, or controls; and talk or hear. Specific vision abilities required by this job include close vision.
$54.8k yearly 40d ago
Claims Analyst-Federal Construction
Accura Engineering & Consulting Services 3.7
Claims representative job in Jacksonville, FL
Job Title: Claims Analyst-Federal Construction ***Work Location: Panama City, FL (Tyndall AFB) *** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen
Responsibilities/Duties:
Analyze contract terms, project schedules, and scope to identify potential claims or disputes.
Prepare, evaluate, and document construction claims including Requests for Equitable Adjustment (REAs), time extensions, and cost impacts.
Review subcontractor claims and coordinate analysis with project and legal teams.
Maintain organized documentation related to claims, including correspondence, daily reports, meeting minutes, schedules, and cost records.
Work closely with project managers, estimators, and schedulers to gather and validate data.
Support negotiations and settlement of claims with clients and subcontractors.
Provide recommendations for claim avoidance and risk mitigation.
Ensure all claims comply with applicable contract clauses and federal regulations (FAR, DFARS, etc.).
Assist in drafting position papers, presentations, and reports to support claim resolution or litigation support.
Education/Experience:
Bachelor's degree in Construction Management, Engineering, Business, or related field.
Minimum of 5 years of experience in construction claims analysis, preferably in federal or military construction projects.
Experience on U.S. Army Corps of Engineers (USACE) or NAVFAC projects.
Certification in construction claims or contract management (e.g., CCP, PMP, AACE certifications).
Working knowledge of construction law and dispute resolution processes.
Strong understanding of federal contracting regulations and procedures (FAR, DFARS).
Familiarity with scheduling techniques and tools (e.g., Primavera P6, Microsoft Project).
Experience analyzing cost impacts and time delays using industry-standard methodologies.
Excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Ability to work independently and collaboratively with project teams.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Benefits:
Competitive salary based on experience.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and career advancement opportunities.
A supportive and collaborative work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
$55k-76k yearly est. 44d ago
Desk Adjuster
Global Risk Solutions Inc. 4.2
Claims representative job in Jacksonville, FL
Job: Desk Adjuster
Reports To: Claims Manager
Summary/Objective
This position is an operational role and desk adjusters are expected to investigate insurance claims to ascertain the extent of liability on behalf of an insurance company. He/she will need to coordinate assignment of inspections of homes, commercial buildings, agricultural equipment, farmland, and automobiles with field adjusters and/or engineers, review written report/estimate of damages, and prepare decision letter, issuing payments when applicable. Desk Adjusters will operate under leadership and direction from the Claims Manager and assure that all work product is in line with carrier directives and GRS file standards. The Desk Adjuster will be required to understand and explain written repair estimates and understand application of insurance policy coverage to the documented loss.
Essential Functions
1. Make and maintain contact with insured to provide timely service for the insured's claim.
2. Review property damage or personal injury claim written report and/or estimate.
3. Prepare reports and document the claim file as required via carrier.
4. Review reports from specialists such as public adjusters, lawyers, engineers, contractors, vehicle technicians and health care staff.
5. Ability to communicate effectively both orally and in writing.
6. Ability to operate multiple computer applications and programs, including but not limited to word processing and spreadsheets. Ability to quickly learn proprietary client claims systems.
7. Must have professional communication and customer service skills.
8. Strong product identification skills required with a general knowledge of home/commercial building/ auto construction.
9. Ability to effectively prioritize and complete multiple tasks within established timeframes.
10. Ability to travel throughout the United States and Canada (for in-office assignments) or ability to work at home office (for remote assignments).
11. Performs other related duties as assigned.
Competencies
1. Leadership - Exhibit's confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
2. Strong Communicator - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively.
3. Decision Making - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
4. Teamwork Orientation - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
5. Technical Capacity - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
6. Learning Orientation - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
7. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
8. Results Orientation - Anticipate, identify, and effectively deal with problems and risks; plan for contingencies to deal with unexpected challenges. Remains open to others' ideas and tries new things.
9. Diversity - Demonstrates knowledge of company EEO policy; Shows respect and sensitivity for cultural differences; Recognize the value of diversity; Promotes a harassment-free environment; Appreciates a diverse workforce.
10. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
11. Adaptability - Adapts to changes in the work environment; Manages competing demands; Change's approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Supervisory Responsibility
This position will have the responsibility of complete claim file investigation and handling, including issuing payment or communication coverage decision.
Work Environment
Work location to be determined and may be in office or remote at the discretion of management or based on department needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role and requires operating a computer and telephone for extended periods of time. The person in this role needs to be in good physical shape with no restrictions.
Position Type/Expected Hours of Work
This is a seasonal position: Workdays will typically be Monday-Friday during client business hours, but additional days and time may be needed and will be based on volume of work.
Travel
This position typically requires up to 100% travel (in office assignments), or 0% travel (remote assignments), but can be more in CAT situations based on department need.
Preferred Education and Experience
1. Designated Home State Adjuster's License
2. State Specific Adjuster's license
3. 2 + years' experience in a claim handling environment.
4. Must be able to partner effectively with management.
5. Experience with customer service.
6. Smart and engaging leader with ability to work alone or in a team environment to accomplish performance goals. Possess excellent analytical and problem-solving skills.
7. Strong problem-solving skills.
8. Adaptable to changing work requirements.
9. Ability to function well in a high paced and at times stressful environment.
$45k-57k yearly est. Auto-Apply 60d+ ago
Field Claims Adjuster
EAC Claims Solutions 4.6
Claims representative job in Jacksonville, FL
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at **********************
Overview:
Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution.
Key Responsibilities:
- Planning and organizing daily workload to process claims and conduct inspections
- Investigating insurance claims, including interviewing claimants and witnesses
- Handling property claims involving damage to buildings, structures, contents and/or property damage
- Conducting thorough property damage assessments and verifying coverage
- Evaluating damages to determine appropriate settlement
- Negotiating settlements
- Uploading completed reports, photos, and documents using our specialized software systems
Requirements:
- Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces
- Strong interpersonal communication, organizational, and analytical skills
- Proficiency in computer software programs such as Microsoft Office and claims management systems
- Self-motivated with the ability to work independently and prioritize tasks effectively
- High school diploma or equivalent required
- Previous experience in insurance claims or related field is a plus but not required
Next Steps:
If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps.
Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
$42k-51k yearly est. Auto-Apply 41d ago
Independent Insurance Claims Adjuster in Jacksonville, Florida
Milehigh Adjusters Houston
Claims representative job in Jacksonville, FL
IS IT TIME FOR A CAREER CHANGE?INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement.
Why This Opportunity Matters:
With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand.
As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives.
This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation.
Join Our Team:
Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt?
If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster.
You're welcome to sign up on our jobs roster if you meet our guidelines.
How We Can Help You Succeed:
At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting.
Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges.
Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster.
Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals.
Seize the Opportunity Today!
Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews.
You can also find us on YouTube at: (*********************************************************
and Facebook at: (************************************************** for additional resources and updates.
APPLY HERE
#AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston
By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.
$42k-51k yearly est. Auto-Apply 60d+ ago
Ancillary Portal Claims Adjuster
Smart Autocare
Claims representative job in Jacksonville, FL
Job Title: Ancillary Portal Claims Adjuster Department: Claims Administration
Pay Grade:
The Ancillary Portal Claims Adjuster plays a critical role in Claims. This is a full-time in-office position based in
Richardson, TX. The key function and purpose of this role is assisting contract holders with any needs and
adjudicating Ancillary claims.
Minimum Qualifications:
Education High School Diploma or Equivalency required
Experience 1-2 years of Claims processing experience, minimum 1 years of hands-on automotive repair and diagnosis experience.
Licensure, Certification,
and/or Registration Current or previous ASE Certification preferred
Supervision Exercised ☒ Direct ☐ Indirect ☐ N/A
Typical Positions
Supervised N/A
Primary Job Functions
· Address customer inquiries and concerns promptly, ensuring a positive and supportive experience.
· Provide exceptional customer service by communicating clearly and professionally with customers,
agents, and dealers throughout the claims process.
· Review and verify claim information to ensure the customer's complaint, diagnosis, and failed parts
are accurately documented and justify the approved repair.
· Confirm that all repair costs align with industry standards and company processes.
· Evaluate repair details to determine whether services are covered under the terms of the customer's
service contract.
· Support team objectives by contributing to overall department goals and assisting colleagues as
needed.
· Process claims in full compliance with Smart AutoCare's established policies, procedures, and
service standards.
Periodic Job Functions
· Participate in any projects, reports, documentation, tasks or objectives assigned
Skills & Competencies Required
· Parts and Labor Guide familiarity
· Intermediate knowledge of Windows-based computer programs
· Exceptional customer service and communication skills
· Ability to read, analyze and interpret general business correspondence or technical procedures
· Ability to solve practical problems and deal with a variety of concrete variables in situations where
only limited standardization exists
· Spanish fluency/bilingual preferred
Skill Requirements: (X = Required for job)
☐ Lift materials, supplies, etc. (up to 5 lbs.) ☒ Typing/keyboard
☐ Stand or walk ☒ Organize and prioritize information/tasks
☒ Utilize word processing software ☐ Utilize database software
☐ Utilize spreadsheet software ☐ Utilize other software - (describe)
☒ Operate office equipment fax, phone, etc. ☒ Operate a calculator
☒ Ability to communicate verbally ☒ Ability to prepare written communications
☐ Public speaking/group presentations ☒ Retrieve and compile information
☒ Verify data and information ☒ Maintain records/logs
☒ Reasoning and logic ☒ Analyze and interpret information
☒ Investigate, evaluate and recommend action ☒ Basic mathematical concepts (add, subtract, multiply, divide)
☐ Advanced mathematical concepts (fractions, decimals, rations, percentages, graphs) ☐ Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
☐ Leadership and supervisory ☐ Operate a motor vehicle
☐ Other (describe)
Physical Requirements: (X = Required for job)
☒ Sitting ☐ Carrying
☒ Standing ☐ Kneeling
☐ Walking ☐ Pushing/Pulling
☐ Lifting ☐ Bending/Stooping
☐ Climbing ☐ Reaching
☐ Crawling/Crouching ☐ Grasping
☐ Turning ☐ Repetitive Motions
☐ Color Recognition ☐ Depth Perception
☒ Reading ☒ Hearing
☐ Other (describe) ☐ Other (describe)
Hazards: (X = Required for job)
☐ Proximity to moving mechanical parts ☐ Electrical current
☐ Toxic or caustic chemicals ☐ Housekeeping and/
$42k-51k yearly est. 40d ago
Patient Claims Specialist - Bilingual Only
Modmed 4.5
Claims representative job in Jacksonville, FL
We are united in our mission to make a positive impact on healthcare. Join Us!
South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed is hiring a driven Patient Claim Specialist who will play a pivotal role in shaping a positive patient experience within our passionate, high-performing Revenue Cycle Management team. As a critical team member, you will support patients receiving care from ModMed BOOST service providers and doctors, ensuring their account needs are met excellently. This direct interaction with our customers' patients makes you an integral part of ModMed's business. It opens the door to an exhilarating career path for individuals driven by a passion for healthcare and exceptional customer service within a fast-paced Healthcare IT company that is genuinely Modernizing Medicine!
Your Role:
Serve as primary contact for all inbound and outbound patient calls regarding patient balance inquiries, claims processing, insurance updates, and payment collections
Initiate outbound calls to patients of RCM clients to understand and address any account/payment issues, such as demographic and insurance updates
Input and update patient account information and document calls into the Practice Management system
Special Projects: Other duties as required to support and enhance our customer/patient-facing activities
Skills & Requirements:
High School Diploma or GED required
Availability to work 9:00 am -6:00 pm PST or 11:30am to 8:30 pm EST
Minimum of 1-2 years of previous healthcare administration or related experience required
Basic understanding of medical billing claims submission process and working with insurance carriers required (e.g., Medicare, private HMOs, PPOs)
Manage/ field 60+ inbound calls per day
Bilingual required (Spanish & English)
Proficient knowledge of business software applications such as Excel, Word, and PowerPoint
Strong communication and interpersonal skills with an emphasis on the ability to work effectively over the telephone
Ability and openness to learn new things
Ability to work effectively within a team in order to create a positive environment
Ability to remain calm in a demanding call center environment
Professional demeanor required
Ability to effectively manage time and competing priorities
#LI-SM2
ModMed Benefits Highlight:
At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
Comprehensive medical, dental, and vision benefits
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
$77k-99k yearly est. Auto-Apply 42d ago
Bodily Injury Claims Adjuster
Berkley 4.3
Claims representative job in Jacksonville, FL
Company Details
Carolina Casualty is a member company of W. R. Berkley Corporation, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.
The company is an equal opportunity employer.
Responsibilities
Carolina Casualty is looking for a talented experienced BI Adjuster who will be responsible for the investigation, evaluation, disposition and settlement of moderate to complex claims involving commercial automobile losses. This includes the investigation, determination and evaluation of coverage, liability and damages, risk transfer, and the timely setting of proper reserves. In addition, the Claims professional will control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Lastly the Claims professional will negotiate settlement of claims with varying complexity and perils.
Key Functions will include but not be limited to:
Oversee and resolve truck, bus, commercial auto and/or public transportation claims.
Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses.
Utilize critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling losses, as well as plan and organize activities throughout the claim's management process.
Able to write concise reports and effectively communicate contractual issues, technical legal concepts and coverage application in easy to understand terms.
Act timely upon emerging information to insure ongoing recognition of the financial exposure on losses within assigned authority as well as promptly communicate to management, if beyond the assigned level of authority.
Interpret related claims documentation.
Initiate and oversee serious automobile accident investigations and rapid response
Develop strategies and effective plans that drive claims to better results
Accurately assess and resolve commercial auto insurance coverage issues, analyze facts and allegations in conjunction with all policy provisions, endorsements and amendments
Draft declination, Reservation of Rights and other coverage letters
Negotiate outstanding settlements
Present case statuses/summaries in a clear, concise and understandable manner
Documents and communicates all claim activities timely and effectively and in a manner, which supports the outcome of the claim file
Experience with Self-Insured Retention (SIR) is a plus
Experience with PIP claims is a plus.
Qualifications
Bachelor's Degree
5 + years commercial auto claims adjusting experience
Adjuster License required
Key Competencies
Excellent written and verbal communication skills.
Excellent organizational and analytical skills with high attention to detail.
Ability to work independently, managing time and resources to accomplish multiple tasks in fast-paced, deadline-oriented environment.
Strong interpersonal and negotiation skills.
Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
$46k-58k yearly est. Auto-Apply 60d+ ago
Licensed Public Adjuster Jacksonville, FL
Rockwall National Public Adjusters
Claims representative job in Jacksonville, FL
Job DescriptionSalary: Full Commission
About Us
Rockwall National Public Adjusters is one of the most established public adjusting firms in the region. For more than 15 years, we have successfully advocated for property owners, supported by leadership with over 20 years of experience in the insurance claims industry.
We pride ourselves on our longevity, high retention, and reputation for excellence. Many of our adjusters and office staff have been with us for over 10 years, reflecting our supportive culture and commitment to long-term careers.
At Rockwall, our mission is simple: level the playing field, fight for our clients rights, and secure the settlements they deserve. By joining our team, you will become part of a well-respected firm with proven processes, unmatched administrative support, and a collaborative environment that fosters professional growth.
The Role
We are seeking a motivated and Licensed Public Adjuster in Jacksonville, FL to join our team in a hybrid, commission-based role.
As a Public Adjuster, you will represent policyholders throughout the insurance claims process, guiding them through stressful property damage losses and securing fair settlements. You will play a vital role in soliciting referral business, signing clients, evaluating damages, preparing and negotiating claims, and advocating for clients best interests.
This position is designed to support all levels of experience:
Newly licensed adjusters benefit from structured training, mentorship, and back-office support.
Experienced adjusters gain access to qualified leads, advanced systems, and a trusted brand with a long-standing reputation.
Key Responsibilities
Collaboratively solicit residential and commercial new claims and referral partners
Sign, inspect, evaluate, and document property damage for residential and commercial claims
Prepare, submit, and negotiate insurance claims on behalf of policyholders
Communicate with clients, insurance carriers, contractors, and stakeholders to advance claims efficiently
Advocate for clients best interests and ensure fair settlements are achieved
Maintain accurate records, reports, and claim documentation
Deliver exceptional customer service while educating clients on the claims process
Generate new business and efficiently close provided leads
Required Qualifications
Active Florida Public Adjuster license (or ability to obtain one)
Prior experience in insurance adjusting, construction, restoration, or a related field preferred, but not required
Strong negotiation and communication skills
Organized, detail-oriented, and able to manage multiple claims simultaneously
Professional demeanor with a client-focused mindset
Valid drivers license and reliable transportation for field inspections
Compensation & Benefits
Commission-based structure with unlimited earning potential
Training and ongoing professional development
Career growth opportunities within a supportive and collaborative team
Hybrid work flexibility (field + office)
Full administrative and office support (contracts, compliance, claims, invoicing, mortgage company payments)
The Rockwall Difference
At Rockwall, we provide unmatched support at every stage of the claims process, allowing our adjusters to focus on serving clients and building careers.
Key Advantages:
Comprehensive adjuster onboarding and mentorship programs
Professional ongoing sales training to close contracts faster and expand referral networks
Proprietary lead generation sources and affiliate networks
Automated client onboarding to reduce paperwork
Access to advanced claims management software for streamlined workflows
Hands-on field training for residential and commercial claims
Xactimate training and estimate reviews to ensure complete assessments
Seamless invoicing and fee collection support
Regular updates on case law, legislation, and industry trends
A collaborative team environment that promotes growth and shared knowledge
Why Join Rockwall NPA
20+ years of insurance industry expertise
15+ years as a trusted, established firm
Strong reputation and high staff retention
Proprietary lead generation sources and long-standing affiliate networks
Full support systems that empower adjusters to succeed
A company culture built on professionalism, advocacy, and results
$38k-52k yearly est. 19d ago
Liability Field Adjuster - Jacksonville, FL
CCMS & Associates 3.8
Claims representative job in Jacksonville, FL
Job Description
CCMS & Associates is looking for 1099 Field Liability Adjusters. We are answering a call to action to add to our existing roster. The time is now to get on with our innovative team! We are seeking auto/homeowners/general liability field adjusters with at least 5 years of field experience.
Requirements:
Minimum 5 years auto and/or premise liability adjusting experience
Working computer/laptop - internet access and Microsoft Word required
Must demonstrate strong time management and customer service skills
State adjusters license (where applicable)
Must have a valid drivers license
Responsibilities:
Conduct in-depth investigations into liability claims to gather facts regarding the loss
Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses, and by interviewing fire, police, or other government officials as well as inspecting claimed damages
Inspect damage to property and obtain personal injury information to assist in determining liability
Maintain acceptable product quality through compliance with established best practices
Knowledge and Skills:
In-depth knowledge of property and liability insurance coverage and industry standards
Ability to prepare full-captioned reports by collecting and summarizing required information
Strong verbal and written communication skills
Prompt, reliable, and friendly
Detail-oriented individual to accurately gather and analyze information to avoid errors
Preferred but Not Required:
College degree
Professional designations and certifications
All candidates must pass a full background check (void in states where prohibited)
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$45k-61k yearly est. 7d ago
Junior Litigator- Premises Liability
Farah & Farah 4.4
Claims representative job in Jacksonville, FL
Farah & Farah is a premier personal injury law firm serving clients throughout Florida and Georgia. Built on a foundation of honesty, hard work, and trusted experience, our firm is proudly headquartered in downtown Jacksonville and has recovered millions of dollars for injured clients. Our commitment to personalized attention and exceptional advocacy is what sets Farah & Farah apart.
At Farah & Farah, our employees are our greatest asset. We consider both our team members and our clients to be part of the Farah family.
Position Overview
We are seeking a motivated Junior Premises Liability Attorney with at least one year of personal injury or premises liability experience to join our litigation team. This role is ideal for an attorney looking to further develop litigation skills while managing cases with guidance and support from experienced attorneys.
Responsibilities
Manage a caseload of premises liability matters, including slip and fall, negligent security, and related claims
Evaluate case merits and develop litigation strategies under supervision
Gather and review medical records, incident reports, and other supporting evidence
Communicate regularly with clients, providing guidance and updates throughout the life of the case
Draft demand letters, pleadings, discovery, and motions
Assist with discovery, depositions, mediations, and settlement negotiations
Open new files, create litigation plans, and ensure cases progress efficiently toward resolution
Work collaboratively with attorneys, paralegals, and support staff to achieve favorable outcomes
Qualifications & Skills
1+ year of experience handling personal injury or premises liability cases
Working knowledge of Florida premises liability and personal injury law
Strong written and verbal communication skills
Ability to manage a growing caseload in a fast-paced environment
Client-focused mindset with professionalism and empathy
Strong organizational skills and attention to detail
Trial experience is a plus but not required
Bilingual (English/Spanish) is a plus
What We Offer
Mentorship and professional development opportunities
A collaborative, team-oriented work environment
The opportunity to grow your litigation skills at a well-established personal injury firm
Competitive compensation and benefits
Farah & Farah is committed to helping attorneys grow while delivering outstanding results for our clients. If you are driven, compassionate, and eager to build a career in premises liability litigation, we encourage you to apply.
Benefits:
Dental insurance
Health insurance
Vision insurance
Paid Time off
401K
Employer Paid Short Term Disability and Basic Life Insurance
Schedule:
8-hour shift
Day shift
Monday to Friday
Onsite Professional Office Setting
Equal Opportunity Statement
Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
$42k-54k yearly est. Auto-Apply 19d ago
Claims Adjuster, Property
Lotsolutions, Inc.
Claims representative job in Jacksonville, FL
Job Description
The Claims Adjuster, Property will primarily be responsible for the handling of investor and forced placement claims within the unit and will handle other claims as needed.
Minimum Qualifications:
Bachelor's degree or equivalent professional education or experience required.
Multi-line technical and administrative experience preferred.
General construction knowledge preferred.
IIA, AEI or other approved industry coursework (i.e. AIC, SCLA, CPCU) preferred.
Florida 6-20 Adjusters License required.
Primary Job Functions:
Provide prompt service and detailed investigations in the handling of claims
Maintain a diary system to ensure prompt conclusion of claims
Follow file quality standards
Maintain effective contact with agents, insureds, and company personnel
Fulfill adjuster licensing requirements and any required state continuing education
Meet or exceed unit/departmental performance goals
Determine proper indemnity payments through utilization of estimate reviews to include:
Desk adjustments
Determine and apply proper depreciation to applicable items
Evaluate Personal Property Claims
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Skills & Competencies Required:
Developing real trade craft and skills.
High degree of planning and organization ability.
Judgment/Decisiveness.
Analytical Ability.
Attention to Detail.
Excellent communication skills.
Excellent negotiation skills.
Personnel development skills.
Additional Information:
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
#LI-Onsite
$40k-53k yearly est. 11d ago
Claims Investigator - Part-Time
Allied Universal Compliance and Investigations
Claims representative job in Jacksonville, FL
Overview
Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.
Job Description
Allied Universal is hiring a Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.
Florida applicants must either hold a C Private Investigators' License
OR
Independently complete the 40-hour course necessary to successfully apply for a CC Private Investigator's license (apprenticeship) before applying.
Must possess a valid driver's license with at least one year of driving experience
RESPONSIBILITIES:
Investigate insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations
Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation
Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters
Run appropriate database indices if necessary and verify the accuracy of results found
QUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:
Bachelor's degree in Criminal Justice
Associate's degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
Ability to be properly licensed as a Private Investigator as required by the states in which you work
Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims
Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country
Special Investigative Unit (SIU) Compliance knowledge
Ability to type 40+ words per minute with minimum error
Flexibility to work varied and irregular hours and days including weekends and holidays
Proficient in utilizing laptop computers and cell phones
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Military experience
Law enforcement
Insurance administration experience
One or more of the following professional industry certifications
Certified Fraud Investigator (CFE)
Certified Insurance Fraud Investigator (CIFI)
Fraud Claim Law Associate (FCLA)
Fraud Claim Law Specialist (FCLS)
Certified Protection Professional (CPP)
Associate in Claims (AIC)
Chartered Property Casualty Underwriter (CPCU)
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2025-1505201
$29k-40k yearly est. 18d ago
Claims Investigator - Experienced
Command Investigations
Claims representative job in Jacksonville, FL
Job Description
Seeking experienced investigators with commercial or personal lines experience, with multi-lines preferred to include AOE/COE, Auto, and Homeowners. SIU experience is highly desired, but not required. We are seeking individuals who possess proven investigative skill sets within the industry, as well as honesty, integrity, self-reliance, resourcefulness, independence, and discipline. Good time management skills are a must.
Must have reliable transportation, digital recorder and digital camera. Job duties include, but are not limited to, taking in-person recorded statements, scene photos, writing a detailed, comprehensive report, client communications, as well as meeting strict due dates on all assignments.
If you have the desire to operate at your highest professional level within an organization that values and rewards excellence, please submit your resume. Only the finest individuals are considered for hire. Visit our website and find out why at ******************
The Claims Investigator should demonstrate proficiency in the following areas:
AOE/COE, Auto, or Homeowners Investigations.
Writing accurate, detailed reports
Strong initiative, integrity, and work ethic
Securing written/recorded statements
Accident scene investigations
Possession of a valid driver's license
Ability to prioritize and organize multiple tasks
Computer literacy to include Microsoft Word and Microsoft Outlook (email)
Full-Time benefits Include:
Medical, dental and vision insurance
401K
Extensive performance bonus program
Dynamic and fast paced work environment
We are an equal opportunity employer.
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$29k-40k yearly est. 18d ago
Claims Investigator - Part-Time
Security Director In San Diego, California
Claims representative job in Jacksonville, FL
Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.
Job Description
Allied Universal is hiring a Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.
Florida applicants must either hold a C Private Investigators' License
OR
Independently complete the 40-hour course necessary to successfully apply for a CC Private Investigator's license (apprenticeship) before applying.
Must possess a valid driver's license with at least one year of driving experience
RESPONSIBILITIES:
Investigate insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations
Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation
Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters
Run appropriate database indices if necessary and verify the accuracy of results found
QUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:
Bachelor's degree in Criminal Justice
Associate's degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
Ability to be properly licensed as a Private Investigator as required by the states in which you work
Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims
Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country
Special Investigative Unit (SIU) Compliance knowledge
Ability to type 40+ words per minute with minimum error
Flexibility to work varied and irregular hours and days including weekends and holidays
Proficient in utilizing laptop computers and cell phones
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Military experience
Law enforcement
Insurance administration experience
One or more of the following professional industry certifications
Certified Fraud Investigator (CFE)
Certified Insurance Fraud Investigator (CIFI)
Fraud Claim Law Associate (FCLA)
Fraud Claim Law Specialist (FCLS)
Certified Protection Professional (CPP)
Associate in Claims (AIC)
Chartered Property Casualty Underwriter (CPCU)
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1505201
$29k-40k yearly est. Auto-Apply 18d ago
Claims Service Representative - TPA
Relation Insurance, Inc. 4.2
Claims representative job in Jacksonville, FL
WHAT WE'RE LOOKING FOR
This Claims Services Representative requires an individual who has strong interpersonal and organizational skills, the ability to communicate effectively with a variety of personalities, multitask, problem solve and a willingness to adjust from a daily routine when necessary. The individual in this position will have a proactive, forward-thinking approach and a client service mindset. The primary responsibility of the Claims Services Representative is to provide first in class hospitality to internal and external clients, vendors and team members.
A GLIMPSE INTO YOUR DAY
Pulls and copies claims for quality assurance technician.
Handles and resolves first level network, PC and equipment issues.
Coordinates the internal scanning and retention of paper claims and other miscellaneous documents such as provider contracts, check work and appeals.
Processes claims based on medical necessity decisions from KP.
Uses scripts to pay/adjust large amount of claims very quickly, as needed.
Runs and formats daily claim reports for internal and external review.
Processes check run activities and distributes associated reports.
Distributes reports to the Claims staff.
Performs other projects, duties, and tasks, as assigned.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
High School Diploma or its equivalent.
1-2 years' experience in Customer Service with preference given to claims experience.
Claims experience preferred.
Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, vendors and others.
Proficient skills in Microsoft Office Suite (primarily Excel, PowerPoint and Word).
Excellent customer service skills.
Ability to prioritize and handle multiple tasks in a demanding work environment.
Willingness to adhere to all principles of confidentiality.
Ability to work independently and on a team.
Ability to meet deadlines.
Ability to show initiative, good judgment, and resourcefulness.
Organized and detail oriented.
Ability to represent the company well to external organizations, clients and vendors.
WHY CHOOSE RELATION?
Competitive pay.
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
Career advancement and development opportunities.
.
Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
.
$14.90 - $23.56
$32k-36k yearly est. Auto-Apply 4d ago
Mechanical Claims Adjuster
Smart Autocare
Claims representative job in Jacksonville, FL
Job Title: Claims Adjuster
Department: Claims Administration
Pay Grade:
Choose Pay Grade
Overtime Eligibility:
Non-Exempt
Date:
November, 2025
Job Summary:
The Mechanical Claims Adjuster plays a critical role in our claim's operation. This is a full-time, in-office position based in either Richardson, TX or Jacksonville, FL.
As a Claims Adjuster in our Claims Administration Department, you will be part of a dedicated team that plays a key role in our claims process. In this role, you will work closely with customers, vehicle inspectors, and repair facilities to determine the cause of failure and coverage.
Minimum Qualifications:
Education
High school diploma and at least two years college or an equivalent combination of education and experience; Preferred Bachelor's degree in related field
Experience
Minimum 3 years of hands-on automotive repair and diagnosis experience.
1 to 2 years of Claims processing experience preferred but not required
Licensure, Certification, and/or Registration
Current or previous ASE Certification preferred.
Supervision Exercised
☒ Direct ☐ Indirect ☐ N/A
Typical Positions Supervised
N/A
Primary Job Functions
Verify claim information to determine if the customer's concern, diagnosis, and failure justify the repair approval within the terms of the contract.
Verify repair costs are performed within industry standards.
Verify repair information to determine if coverage was within the limits of the service contract.
Interface with customers, agents, dealers to complete all investigations of claims.
Complete a fair settlement of the claim.
Contribute to team effort by accomplishing related results as needed.
Verify claims are processed following the policy and procedure established by Smart Autocare
Periodic Job Functions
Participate in any projects, reports, documentation, tasks or objectives assigned
Skills & Competencies Required
Parts and Labor Guide familiarity.
Intermediate knowledge of Windows-based computer programs.
Exceptional customer service and communication skills.
Ability to read, analyze and interpret general business correspondence or technical procedures.
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
Spanish fluency/Bilingual a plus
Adhere closely to a posted schedule
$42k-51k yearly est. 58d ago
Claims Investigator - Experienced
Command Investigations
Claims representative job in Jacksonville, FL
Seeking experienced investigators with commercial or personal lines experience, with multi-lines preferred to include AOE/COE, Auto, and Homeowners. SIU experience is highly desired, but not required. We are seeking individuals who possess proven investigative skill sets within the industry, as well as honesty, integrity, self-reliance, resourcefulness, independence, and discipline. Good time management skills are a must.
Must have reliable transportation, digital recorder and digital camera. Job duties include, but are not limited to, taking in-person recorded statements, scene photos, writing a detailed, comprehensive report, client communications, as well as meeting strict due dates on all assignments.
If you have the desire to operate at your highest professional level within an organization that values and rewards excellence, please submit your resume. Only the finest individuals are considered for hire. Visit our website and find out why at ******************
The Claims Investigator should demonstrate proficiency in the following areas:
AOE/COE, Auto, or Homeowners Investigations.
Writing accurate, detailed reports
Strong initiative, integrity, and work ethic
Securing written/recorded statements
Accident scene investigations
Possession of a valid driver's license
Ability to prioritize and organize multiple tasks
Computer literacy to include Microsoft Word and Microsoft Outlook (email)
Full-Time benefits Include:
Medical, dental and vision insurance
401K
Extensive performance bonus program
Dynamic and fast paced work environment
We are an equal opportunity employer.
$29k-40k yearly est. Auto-Apply 60d+ ago
Property Desk Adjuster
EAC Claims Solutions 4.6
Claims representative job in Jacksonville, FL
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at **********************
Overview:
Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution.
Key Responsibilities:
- Planning and organizing daily workload to process claims and conduct inspections
- Investigating insurance claims, including interviewing claimants and witnesses
- Handling property claims involving damage to buildings, structures, contents and/or property damage
- Conducting thorough property damage assessments and verifying coverage
- Evaluating damages to determine appropriate settlement
- Negotiating settlements
- Uploading completed reports, photos, and documents using our specialized software systems
Requirements:
- Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces
- Strong interpersonal communication, organizational, and analytical skills
- Proficiency in computer software programs such as Microsoft Office and claims management systems
- Self-motivated with the ability to work independently and prioritize tasks effectively
- High school diploma or equivalent required
- Previous experience in insurance claims or related field is a plus but not required
Next Steps:
If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps.
Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
How much does a claims representative earn in Jacksonville, FL?
The average claims representative in Jacksonville, FL earns between $24,000 and $46,000 annually. This compares to the national average claims representative range of $28,000 to $53,000.
Average claims representative salary in Jacksonville, FL
$34,000
What are the biggest employers of Claims Representatives in Jacksonville, FL?
The biggest employers of Claims Representatives in Jacksonville, FL are: