Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
The Field Claims department is currently seeking Field ClaimsRepresentatives to service the territory surrounding: Kansas City, MO. The candidate is required to reside within the territory.
This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Be Ready to:
* complete thorough claim investigations
* interview insureds, claimants, and witnesses
* consult police and hospital records
* evaluate claim facts and policy coverage
* inspect property and auto damages and write repair estimates
* prepare reports of findings and secure settlements with insureds and claimants
* use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
* provide superior and professional customer service
* once eligible, become a certified and active Arbitration Panelist
To be an Entry Level ClaimsRepresentative:
Salary: The pay range for this position is $55,000 - $76,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
* be available and communicative during your regular business hours
* a desire to learn about the insurance industry and provide a great customer experience
* the ability to work unsupervised
* excellent verbal and written communication skills
* strong interpersonal skills
* excellent problem-solving, negotiation, organizational and prioritization skills
* preparedness to follow-up with others in a timely manner
* a valid driver's license
Bring education or experience from:
* a bachelor's degree
* AINS, AIC, or CPCU designations preferred
Benefits in addition to compensation include:
* company car
* company stock options, including Restricted Share Units and Incentive based stock options
* paid time off (PTO)
* 401K with 6% company match
To be an Experienced ClaimsRepresentative:
Salary: The pay range for this position is $62,000- $90,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
* be available and communicative during your regular business hours
* multi-line claims experience preferred
* ability to completely assess auto, property, and bodily injury type damages
* capacity to work unsupervised
* excellent verbal and written communication skills
* strong interpersonal skills
* excellent problem-solving, negotiation, organizational, and prioritization skills
* preparedness to follow-up with others in a timely manner
* a valid driver's license
Bring education or experience from:
* one or more years of claims handling experience
* AINS, AIC, or CPCU designations preferred
* bachelor's degree or equivalent experience required
Benefits in addition to compensation include:
* company car
* company stock options, including Restricted Share Units and Incentive based stock options
* paid time off (PTO)
* 401K with 6% company match
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
$62k-90k yearly 17d ago
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Branch Claims Representative
Auto-Owners Insurance 4.3
Claims representative job in Independence, MO
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentially and data security
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-KC1 #LI-Hybrid
$33k-41k yearly est. Auto-Apply 7d ago
Claims Processing Representative I
Delta Dental of Missouri 4.1
Claims representative job in Saint Louis, MO
Delta Dental of Missouri is looking for a sharp, organized, and motivated Claims Processing Representative I to join our team. In this role, you'll independently process dental claims, investigate eligibility issues, and ensure accuracy across a variety of claim types. If you thrive in a fast-paced environment, love solving problems, and have a keen eye for detail-this is your opportunity to make an impact.
Apply now to help us deliver accuracy and excellence in every claim.
Position Summary:
The primary responsibility of the Claims Processing Representative I is to independently process claims of low to moderate complexity. This role researches and investigates claims issues including eligibility denials, provider suspensions, and student eligibility decisions to completion when possible. This position resolves specialty claims or processes with low to moderate complexity and may leverage knowledge and skills to resolve complex claims in a single specialty or process area.
This position may escalate complex claims issues to next level roles when needed.
Essential Functions and Job Responsibilities:
1. Processes claims of low to moderate complexity across a variety of claims types. This work may include but is not limited to:
• Researching and investigating claims issues;
• Reviewing guidelines to understand protocols, policies and procedures;
• Documenting decisions and relevant information to ensure thorough information for future reviews;
• Researching details related to all aspects of the claim to ensure compliance with all relevant policies and laws;
• Utilizing a thorough understanding of claims policies and protocols to research and resolve exceptions;
• Demonstrating problem-solving skills to ensure prompt and accurate issue resolution;
• Determining appropriate pricing and resubmits claims for processing by next level roles when needed;
• Meeting or exceeding key metrics as outlined in individual goals provided to you in writing by your team lead;
• Participate in in-person meetings to learn new skills, train on system updates, build and maintain general knowledge and skills to help customers, stay abreast of departmental and organizational updates, engage in team building, maintain company culture, and foster relationships and build camaraderie with coworkers.
2. Resolves claims of low to high complexity across a single specialty or process area. This work may include but is not limited to:
• Resolving exceptions assigned to specialty claims or processes including foreign, implants, coordination of benefits, orthodontic, recovery and utilization management;
• Utilizing a thorough understanding of claims policies and protocols to research and resolve exceptions;
• Demonstrating problem-solving skills to ensure prompt and accurate issue resolution;
• Meeting or exceeding key metrics as outlined in individual goals.
3. Responds to emails, follows up and other forms of communication with other departments on outstanding claims issues requiring further intervention. This work may include but is not limited to:
• Processing emails from other departments;
• Collaborating with members of other departments to gather information and determine actions for resolution;
• Providing external outreach as needed to providers and members;
• Responding to claims processing emails as part of a regular rotation.
4. Rotates through the assignment of Dailies on a regular basis. This work includes but is not limited to:
• Completing tasks required to process the Dailies;
• Updating leaders on progress of assignments;
• Documenting outcomes of all tasks as appropriate;
• Collaborating with members of other departments to gather information and determine actions for resolution;
• Providing external outreach as needed to providers and members.
Regular and reliable attendance is required.
Other duties and responsibilities may be assigned.
Qualifications:
• Minimum of 3 years' experience in the dental industry or claims processing role preferred;
• Knowledge and experience in benefit determination and dental terminology preferred;
• Strong verbal and written communication skills;
• Detail-oriented with a commitment to accurate and efficient claims processing.
Competencies:
• Accountability
• Coachability
• Critical thinking
• Organizational skills
• Process focused
• Quality focused
• Resiliency
• Resourcefulness
Environment:
This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs.
Physical and Other Demands:
Specific vision abilities required by this job include the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands and arms to handle, feel, reach and operate a computer. This job requires substantial typing.
Additionally, this position requires working in a fast-paced environment that can be stressful at times based on the high volume of claims.
The ability to move from claim to claim in rapid succession is required.
This position requires a substantial amount of multi-tasking and ability to shift focus between tasks, screens, and systems to obtain data.
DDMO provides reasonable accommodation to qualified individuals with a known disability unless doing so imposes an undue hardship.
Employees must be able to successfully perform the essential functions of this role with or without a reasonable accommodation.
Disclaimer:
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or eliminating this position at any time.
$33k-40k yearly est. 2d ago
Senior Environmental Claims Adjuster (CONTRACT)
BP&C
Claims representative job in Springfield, MO
Argo Group International Holdings, Inc. and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
A Brief Overview
We are looking for a highly capable Senior Environmental Claims Adjuster to help us on a temporary assignment through 12 December 2025 (and possibly through May 2026) and work from anywhere in the United States. This individual will report to a manager who works in New York City and is focused on adjudicating first and third party commercial environmental claims (mostly complex storage tank claims) and contributing to providing superb results for our clients.
The primary duties and responsibilities of the role are:
Working under limited technical direction and within broad limits and authority, adjudicate moderately complex commercial environmental claims, potentially with significant impact on departmental results.
Solving difficult problems that requires an understanding of a broader set of issues.
Reporting to claims management and underwriters on claims trends and developments.
Investigating claims promptly and thoroughly
Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
Investigating claims promptly and thoroughly, including interviewing all involved parties.
Managing claims in litigation
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Creates and reviews reserves in line with market and Argo's reserving policy
Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
Preparing reports for file documentation
Applying creative solutions which result in the best financial outcome.
Settles straightforward claims in line with authority limits and adheres to organizational referral procedures
Negotiates in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles.
Processing mail and prioritizing workload.
Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
Having an appreciation and passion for strong claim management.
Core qualifications and requirements for this position include:
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
An advanced knowledge of commercial environmental claims typically acquired through:
A minimum of five years' experience adjudicating commercial environmental claims. A minimum of two of these years MUST including managing commercial environmental claims involving mold and gasoline storage tank leakage.
Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum experience required above may be substituted in lieu of a degree.
Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims. within 120 Days.
Ability to regularly exercise discretion and independent judgment with respect to matters of significance. This role primarily faces problems and issues that generalized and typically not complex, but require an understanding of a broader set of issues.
Must have excellent communication skills and the ability to build lasting relationships.
Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
Desire to work in a fast-paced environment.
Excellent evaluation and strategic skills required.
Strong claim negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation.
Must possess a strong customer focus.
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used.
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
Must demonstrate the ability to exercise sound judgment working under technical direction.
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
Proficient in MS Office Suite and other business-related software.
Uses listening and questioning techniques to effectively gather information from insureds and claimants
Polished and professional written and verbal communication skills. Presents information clearly, concisely, and accurately.
Ability to effectively network, build and maintain relationships, and establish appropriate visibility with business partner
The ability to read and write English fluently is required.
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims. within 120 Days
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location.
Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $47.69 - $56.78 per hour
California outside of Los Angeles and San Francisco metro areas, Connecticut, Chicago metro area, Denver metro area, Washington State, and New York State (including Westchester County) Pay Ranges: $52.50 - $62.45 per hour
Los Angeles, New York City and San Francisco metro areas Pay Ranges: $57.26 - $68.17 per hour
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at ************.
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$47.7-56.8 hourly Auto-Apply 60d+ ago
Claims Adjuster Trainee
Progressive 4.4
Claims representative job in Springfield, MO
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
* Determine coverage
* Determine liability (who's at fault for the damages)
* Interview customers, claimants, and witnesses
* Partner with appraisers/estimators to manage vehicle repairs
* Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
* Three years of work experience OR
* Bachelor's degree OR
* Two years work experience and an associate degree
Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday 8am-5pm; Work Schedule after onboarding: Monday-Friday, 9-6pm, based on business need
Location: 4339 S. National Ave, Ste 39, Springfield, MO 65810
Compensation
* Once you complete training and pass any necessary testing requirements, your salary range will be $54,000 to $57,500/year, however, during training, you'll be paid hourly based on your annual salary
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at **************************************************************
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$54k-57.5k yearly 4d ago
Claims Representative
Equipmentshare 3.9
Claims representative job in Saint Louis, MO
Future ClaimsRepresentative Opportunities at EquipmentShare! EquipmentShare is accepting applications for a future ClaimsRepresentative in the St. Louis, MO area. At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We're accepting applications for a future ClaimsRepresentative role at our rental facility in St. Louis, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a ClaimsRepresentative, you will be responsible for handling all aspects of insurance claims, including initial reporting, documentation, assessment, and resolution.
Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)
Primary Responsibilities
* Claims Processing: Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity.
* Customer Service: Provide empathetic and knowledgeable support to customers filing claims. Guide them through the claims process, keeping them informed of their claim status and next steps.
* Documentation and Record Keeping: Maintain accurate and detailed records of all claims, including customer interactions, assessments, and claim resolutions.
* Liaison with Insurance Companies: Act as the primary point of contact between the customer and insurance companies. Coordinate with insurance adjusters to facilitate claim assessments and settlements.
* Compliance and Reporting: Ensure all claims are processed in compliance with company policies and legal requirements. Prepare reports on claim trends, outcomes, and customer feedback for management review.
* Team Collaboration: Work closely with other departments, such as the legal team, customer service, and fleet management, to ensure a coordinated approach to claim handling.
Why EquipmentShare?
Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.
We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
* Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
* Competitive compensation
* Full medical, dental, and vision coverage for full-time employees
* Generous PTO + paid holidays
* 401(k) + company match
* Tool and boot reimbursements (role dependent)
* Gym membership stipend + wellness programs (earn PTO and prizes!)
* Company events, food truck nights, and monthly team dinners
* 16 hours of paid volunteer time per year - give back to the community you call home
* Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.
We're looking for people who:
* See challenges as opportunities
* Embrace change and continuous improvement
* Bring energy, effort, and optimism every day
Skills & Qualifications
* Education: High school diploma required; college degree or equivalent experience in insurance, customer service, or related field preferred.
* Experience: Minimum of 2 years' experience in a customer service role, with prior experience in claims processing or the car rental industry highly desirable.
* Skills: Excellent communication and interpersonal skills, with the ability to convey information clearly and empathetically. Strong organizational and multitasking abilities. Proficiency in MS Office and database software.
* Knowledge: Understanding of insurance policies and claims handling procedures. Familiarity with car rental operations and vehicle maintenance is a plus.
* Personal Attributes: High level of integrity, patience, and the ability to maintain confidentiality. Proactive problem-solver who can manage stressful situations with professionalism.
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.
EquipmentShare is an EOE M/F/D/V.
$31k-39k yearly est. 60d+ ago
Sr. Claims Specialist - Financial Institutions
Axis Capital Holdings Ltd. 4.0
Claims representative job in Kansas City, MO
This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
AXIS is seeking a Senior Claims Specialist- Financial Institutions - Claims to join our North America Claims team and will report to the Head of Management Liability - Financial Institutions Claims. The selected candidate will work closely with colleagues across AXIS Insurance including North American Claims and International Claims and the Financial Institutions (FI) Business Unit in order to develop and drive an industry leading claims offering and strategy.
This role will be responsible for:
* Handling and managing a wide variety of Management Liability Claims including Bankers Professional Liability (BPL), Investment Advisors, Private Equity Errors and Omissions (E&O)/D&O, Insurance Company Professional Liability (ICPL). A plus would be experience with Transactional Liability claims including Representations and Warranty, Judgment Preservation & Contingent Risk.
* Investigation, analysis and evaluation of coverage liability and damages, within best practices and maintain appropriate documentation
* Providing technical advice, training and guidance as needed to junior team members and internal business partners
* Reviewing financial institutions claims to determine nature of loss, coverage provided, and scope of claim and to guide strategic direction regarding settlement/disposition of claims
* Developing and maintaining relationships with internal and external partners
* Escalating coverage issues and recommending outside coverage counsel assignments for approval, where warranted
* Formulating claims and litigation strategies, assigning, directing, and managing outside counsel
* Managing costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of panel counsel
* Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)
* Supporting underwriting inquiries and information requests and drafting, reporting claim trends, data analysis, and risk assessments
* Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends
* Participating in claim audits
* Participate in special projects and department initiatives.
* Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.
* Other duties as assigned
Qualifications:
* Juris Doctorate
* Minimum of 5-7 years of experience handling Management Liability claims
* Demonstrated ability to work effectively as part of a team, meet deadlines, and successfully perform in a changing and at times, challenging work environment
* High exposure/complex claim exposure evaluation skills
* Demonstrated ability to manage the "flow" associated with FI claims and manage KPIs
* Excellent negotiation, communication and interpersonal skills.
KEY SKILLS & ABILITIES:
Minimum of 5-7 years of Management Liability claims management experience. as well as:
* Possess required states' claims adjusters licenses or ability to obtain such licenses as required within 90-120 days of hiring (preferred states are NY, CA, FL, and/or TX, among others)
* Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management (both directly managed and TPA managed claims)
* Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims
* Analytical thinker that can drive results using all facets of the legal and claims processes
* Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
* Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
* Demonstrated ability and experience handling management liability claims involving a wide variety of loss scenarios as well as reporting and presenting about same to senior management
* In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
* Juris Doctorate required. Admitted to practice a plus.
* Technical knowledge, skills, and training within the field to include:
* Complex coverage analysis and experience required
* Financial Institutions knowledge is required
* Confidence in coverage, evaluation and reserving
* Excellent presentation, writing and editing skills
* Solid negotiation and settlement skills
* Supervisory perspective, with experience providing direction and authority to adjusters
* Familiarity with KPI, Data, and Metrics a plus
For this position, we currently expect to offer a base salary in the range of $125,000.00 to $170,000.00 (IL). Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.
In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Where this role is based in the United States of America, this role is Exempt for FLSA purposes.
$125k-170k yearly Auto-Apply 6d ago
Senior Complex Claims Specialist - PROGRAMS
Amerisure Mutual Insurance Co 4.8
Claims representative job in Saint Louis, MO
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
Join Our Team at Amerisure!
Amerisure is seeking a Senior Complex Claims Specialist to join our dynamic team. This position offers a hybrid work schedule (2 days onsite) at one of our Core Service Centers. As a key member of our Programs Team, you will handle complex claims with precision and professionalism. Previous experience managing program-related claims will be highly valued. The ideal candidate will also possess the following skill set.
Summary Statement
Manage a portfolio of claims presenting moderate to high complexity and exposure to ensure Industry Leading Customer Experience through exceptional service, unmatched relationships and superior claims outcomes. Contribute to the achievement of Claims department goals, established to achieve the company's strategic objectives.
Essential Tasks/Major Duties
* Build and maintain strong relationships with agents and policyholders through being inclusive, communicative, accessible, and maintaining relevant, insightful, and informative file documentation.
* Directly handle an assigned portfolio of litigated and non-litigated commercial general and auto liability claims presenting moderate to high complexity and exposure across multiple jurisdictions.
* Conduct relevant, creative, and comprehensive investigation and evaluation on coverage, liability, and damages throughout the life of the claim by analyzing material facts, circumstances, and developments applying applicable law and legal principles.
* Positively influence claims outcomes through developing, continuously adjusting, and executing on action plans designed to achieve desired resolutions.
* Identify and pursue early resolution when appropriate.
* Identify and evaluate risk transfer.
* Proactively establish and adjust loss reserves throughout the life of the claim based on newly identified and material information and developments in order to reflect probable ultimate exposure.
* Report on and present large losses during file conferences and claim reviews.
* Serve as subject matter expert to less experienced staff.
* Participate in mediations and settlement conferences and attend trials.
* Negotiate settlements.
* Maintain current knowledge of multijurisdictional legal and regulatory claims developments and trends.
* Engage in/external resources as needed to achieve optimal claims outcomes while monitoring and mitigating costs.
* Adjudicate claims in accordance with Amerisure claims guidelines and quality standards.
Knowledge, Skills & Abilities
* Bachelor's degree required; Juris Doctorate preferred.
* 10 years of commercial claims experience, including 5 years with moderate to high complexity and exposure commercial general and auto liability claims (including trucking liability), and 3 years handling litigated files and directing outside defense counsel.
* Extensive knowledge of current tort, contract, and coverage laws in multiple jurisdictions.
* Experience in FL, GA, IL, SC, and TX, with a proven ability to handle claims in new or less familiar jurisdictions.
* Ability to identify potential for aggravated liability and create resolution strategies to mitigate exposure.
* Ability to lead discussions, make presentations, and communicate technical results to a non-technical audience.
* Excellent organizational skills and ability to function in a changing environment.
* Willingness to take on new assignments as required.
* Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
* Demonstrated successful ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
* Industry accreditation preferred.
* Ability to obtain appropriate state licensing as required.
* Ability to travel overnight up to 20%
Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.
$83k-127k yearly est. Auto-Apply 10d ago
Sr Claims Representative
Bitco Insurance Companies 3.5
Claims representative job in Saint Louis, MO
BITCO Corporation, a leading provider of specialized insurance solutions is seeking a Sr. ClaimsRepresentative for our branch office located in St. Louis MO. With a strong national presence and 11 branch offices in 10 states, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas.
This position is eligible for a hybrid work arrangement with required business travel to BITCO office locations and customer offices
Position Summary:
This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto and General Liability) and large property damage/Inland Marine losses.. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.
Primary Responsibilities:
Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims
Prepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issues
Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
Provide proper documentation and reporting of investigation and claims handling activities
Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
Maintain a working knowledge of regulatory and jurisdictional requirements
Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
Identify and pursue (if applicable) risk transfer opportunities
Other duties as assigned
Qualifications:
Minimum of 5 years of experience with the following:
Coverage Review - interpreting policies, agreements/contracts, reservation of rights, and disclaimers
Claims Investigation - Statements, authorizations, retention of qualified experts and counsel
Claims Administration - Reports, review reserves, compliance knowledge of laws and procedures
Claims Settlement - Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
Knowledge of coverage, negligence principles, investigation, and negotiation techniques
Ability to obtain and maintain state adjusting licenses, as needed
Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
Ability to manage and organize workload of multiple tasks simultaneously
Excellent judgement, negotiation, and decision making skills
Must be able to travel between different off-site locations or overnight in an expeditious manner
Experience in handling liability claims in Midwestern states, inclusive of MO, IL, NE, KS
Benefits:
Competitive salary and benefits
Paid time off and 12 paid holidays a year
Health, dental, and vision insurance
Company paid life insurance - 2x annual earnings
Old Republic 401(k) Savings and Profit Sharing Plan
Education and training opportunities
Insurance designations encouraged with financial assistance available
Daily two-hour flexible start and end time for 7.5-hour workday
Employee Fitness Program
$46k-69k yearly est. 3d ago
Stop Loss & Health Claim Analyst
Sun Life Financial 4.6
Claims representative job in Kansas City, MO
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The Opportunity:
This position is responsible for reviewing claims, interpreting and comparing contracts, dispersing reimbursement, and ensuring that all claims contain the required documentation to support the Stop Loss claim determination. They are responsible for customer service, and the financial risk associated with an assigned block of Stop Loss claims. This requires applying the appropriate contractual provisions; plan specifications of the underlying plan document; professional case management resources; and claims practices, procedures and protocols to the medical facts of each claim to decide on reimbursement or denial of a claim.
The incumbent is accountable for developing, coordinating and implementing a plan of action for each claim accepted to ensure it is managed effectively and all cost containment initiatives are implemented in conjunction with the clinical resources.
How you will contribute:
* Determine, on a timely basis, the eligibility of assigned claim by applying the appropriate contractual provisions to the medical facts and specifications of the claim
* The ability to apply the appropriate contractual provisions (both from the underlying plan of the policyholder as well as the Sun Life contract) especially with regard to eligibility and exclusions
* Maintain claim block and meet departmental production and quality metrics
* An awareness of industry claim practices
* Prepare written rationale of claim decision based on review of the contractual provisions and plan specifications and the analysis of medical records
* Knowledge of legal risk and regulatory/statutory guidelines HIPPA, privacy, Affordable Health Care Act, etc.
* Understand where, when and how professional resources both internal and external, e.g. medical, investigative and legal can add value to the process
* Establish cooperative and productive relationships with professional resources
What you will bring with you:
* Bachelor's degree preferred
* A minimum of three to five years' experience processing first dollar medical claims or stop loss claim processing
* Demonstrated ability to work as part of a cohesive team
* Strong written and verbal communication skills
* Knowledge of Stop Loss Claims and Stop Loss industry preferred
* Demonstrated success in negotiation, persuasion, and solutions-based underwriting
* Ability to work in a fast-paced environment; flexibility to handle multiple priorities while maintaining a high level of professionalism
* Overall knowledge of health care industry
* Proficiency using the Microsoft Office suite of products
* Ability to travel
Salary Range: $54,900 - $82,400
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
30/01/2026
$54.9k-82.4k yearly Auto-Apply 9d ago
Claims Representative - Full Time, Remote (St. Louis, Missouri)
Xpera
Claims representative job in Saint Louis, MO
Company:ClaimsPro LP - International Programs GroupClaims Representative - Full Time, Remote (St. Louis, Missouri) IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.
Overview:
Reporting to a Claims Supervisor, the ClaimsRepresentative is responsible for investigating and settling personal property damage claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines. This is an entry-level opportunity with an anticipated starting salary of $40,000 per year.
Role Responsibilities:
Initiate the investigation of new claims
Make coverage decisions based on the Named Peril Policies
Evaluate settlements of personal property damage as appropriate.
Establish contact with the insured and storage facility within established protocol.
Recognize coverage issues and bring them to the attention of the supervisor.
Develop basic understanding of all entities under this program and their corresponding certificates and policies.
Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation.
Respond to time sensitive material including but not limited to department of insurance complaints.
Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines.
Maintain state license by completing continuing education coursework and/or work towards a claims designation.
Other duties as assigned by the claims supervisor.
Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Qualifications:
High School Diploma or Equivalent required; Bachelor's degree is preferred
Experience with Lloyd's of London is considered an asset
Proficient in Microsoft Office
Experience with variety of insurance policies a plus
Able to be licensed in states, countries where necessary
AIC designation preferred
Competencies:
Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.
Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.
Ability to plan and exercise conscious control over the amount of time spent on specific activities.
Strong Communicator (verbal and written)
Ability to multi-task and handle high volume of concurrent tasks
Work collaboratively with others inside and outside the company
Environment/Working Conditions:
Only US residents will be considered
Dynamic environment with tight deadlines, number and changing priorities
All prospective employees must pass a background check
Office environment including prolonged periods of computer use
Location: Remote working but may require some travel to home office, etc.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
$40k yearly Auto-Apply 10d ago
Liability Claims Representative - Multi-Line
Cannon Cochran Management 4.0
Claims representative job in Saint Louis, MO
Overview Multi-Line Liability ClaimRepresentative I
Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m. (37.5 hours per week)
Salary Range: $65,000 - $75,000 annually
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified
Great Place to Work
, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Multi-Line Liability ClaimRepresentative I is responsible for investigating and adjusting assigned multi-line liability claims across multiple commercial accounts, including trucking, products, and governmental entities. This role requires strong organizational skills, independent judgment, and the ability to work collaboratively within a team of seven. You'll manage claims in all jurisdictions, ensuring compliance with CCMSI standards and client expectations. Responsibilities When we hire adjusters, we look for professionals who thrive on solving complex problems, take ownership of outcomes, and deliver exceptional service with integrity. In this role, you'll manage multi-line liability claims with precision and confidence, balancing investigative skills with sound judgment to achieve fair and timely resolutions.
Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision.
Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution.
Authorize and make payment of multi-line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority.
Negotiate settlements with claimants and attorneys in accordance with client's authorization.
Assist in selection and supervision of defense attorneys.
Assess and monitor subrogation claims for resolution.
Prepare reports detailing claims, payments and reserves.
Provide reports and monitor files, as required by excess insurers.
Compliance with Service Commitments as established by team.
Delivery of quality claim service to clients.
Qualifications Required:
3+ years of liability claim experience or insurance-related experience
Texas DHS Adjuster License (or equivalent)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong organizational skills, ability to prioritize, and work independently
Excellent oral and written communication skills
Nice to Have:
Experience handling multiple commercial accounts
Bachelor's degree in Risk Management or related field (Associate degree preferred)
Knowledge of medical and legal terminology
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.
Why You'll Love Working Here
4 weeks
(Paid time off that accrues throughout the year in accordance with company policy)
+ 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
Quality claim handling - thorough investigations, strong documentation, well-supported decisions
Compliance & audit performance - adherence to jurisdictional and client standards
Timeliness & accuracy - purposeful file movement and dependable execution
Client partnership - proactive communication and strong follow-through
Professional judgment - owning outcomes and solving problems with integrity
Cultural alignment - believing every claimrepresents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #ClaimsCareers #InsuranceJobs #StLouisJobs #HybridWork #MultiLineClaims #CareerGrowth #NowHiring #RiskManagement #AdjusterJobs #LI-Hybrid #IND123 We can recommend jobs specifically for you! Click here to get started.
$65k-75k yearly Auto-Apply 6d ago
Automotive Claims Specialist
Ta Resources LLC
Claims representative job in Missouri
Job Description
At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for an Automotive Claims Specialist for our client located in the Earth City, MO area.
This is a contract position which offers the opportunity to transition into a permanent role for a strong performer.
Are you a skilled mechanic looking to shift gears in your career? Our client is seeking an Automotive Claims Specialist to join their expanding customer contact team.
In this role, you'll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of vehicle mechanics to assess and process mechanical claims.
This opportunity offers a refreshing change of pace, allowing you to work in the comfort of a modern workspace. If you're ready to take the next step in your career and join a company that will invest in your future, we want to hear from you! Apply today and drive your career forward with us!
Key Responsibilities:
· Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.
· Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.
· Actively listen to caller's questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.
· Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records
· Collaborate with leaders and other claim analysts to consistently uphold the company's reputation for honesty, fairness, and excellence in all interactions.
Qualifications:
· At least 3 years of proven experience as an automotive mechanic or in a related mechanical field.
· A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.
· Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone.
· Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction
· Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.
· Detail-oriented, motivated self-starter with the ability to work efficiently in a fast-paced call center environment with minimal oversight.
· Bilingual (Spanish & English) candidates preferred.
· High school diploma or GED required.
· ASE certification is a plus.
Additional Considerations:
· Ability to work a hybrid schedule out of our St. Louis, MO office (2 days in office/3 days at home).
· Must be willing to work Saturdays occasionally.
· A high-speed home internet connection and a quiet at-home workspace is required.
Work Location: In person
Salary Range: $25-$33 per hour based on experience
$25-33 hourly 11d ago
Senior Claim Center Representative
Chubb 4.3
Claims representative job in OFallon, MO
Why Chubb?
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service.
Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world.
Locations: We are seeking candidates in Phoenix, AZ/ Chesapeake, VA/ O'Fallon, MO/ Alpharetta, GA
Overview: To deliver superior customer service through phone and online interactions with agents and customers. This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing.
Key Responsibilities:
Handle inbound Calls: Answer incoming calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims.
Process digital requests: Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research.
Document interactions: Gathers data and pertinent information related to the customer or agent's loss and completing a first notice of loss record. This process is completed via phone, email and/or chat and for property, auto, casualty and other lines of insurance.
Provide product support: Offers services that include towing, rental car, temporary housing, coverage verification and policy detail.
Working autonomously: Maintains a high level of training and competency in policy, procedure, and systems in a rapidly changing environment.
Customer Centric: Advocates on the part of the customer and agent to continuously enhance the Claims experience through improvement ideas in our processes, escalating concerns and recognizing opportunities to improve the customer experience.
Catastrophe Awareness: Flexibility during weather or other events that may require overtime or overnight support.
Development: If you do not already have one, you may be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
Experience & Education Requirements:
Highschool or G.E.D. equivalent
Handle multiple tasks simultaneously
Excellent verbal and written communications and interpersonal skills
Effectively work in a team environment
Proficiency in using computers and navigating multiple software applications simultaneously
Ability to remain calm and composed under pressure while handling customer inquiries and resolving issues
Ability to meet or exceed established Performance Standards
Effective time management and organizational skills
Licensure in any insurance discipline is a plus
Company Benefits Highlights:
At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes:
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day of employment
Health savings account (HSA) and flexible spending account (FSA) options
Generous paid time off (PTO)
10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition and education reimbursement to support lifelong learning
Professional training and development programs
Stock options for eligible employees
$75k-109k yearly est. Auto-Apply 60d+ ago
MO Onsite - Automotive Warranty Claims Adjuster
Aas Services 4.0
Claims representative job in Saint Peters, MO
Full-time Description
*HIRING FOR MARCH 2026*
Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position at our St. Peters office. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.
Mechanics, service writers, advisors, and technicians are encouraged to apply!
Job Location
St. Peters, MO
Compensation
The General Claims Adjuster earns competitive compensation from
$30/hr.
*
What You Will Do in This Role
Provide excellent customer service.
Adjudicate and document claims according to coverage terms and standard operating procedures.
Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
Recommend further action on claims exceeding authority limits.
Other duties as assigned.
Requirements
What You Need to Join Our Team
Able to adhere to a defined work schedule.
Able to work independently and meet or exceed production targets with minimum supervision.
Friendly, courteous, and service-orientated.
Able to recognize problems, identify possible causes, and resolve routine problems.
Able to read and interpret vehicle service contracts after completing company provided training.
Able to comprehend and carry out verbal instructions.
Basic knowledge of Microsoft Office and Internet navigation.
Required Education/Certifications
High School Diploma or General Education Degree (GED).
Automotive mechanical experience and/or training required.
Why work for us?
We are excited to provide
Competitive compensation from
$30/hr *
Comprehensive benefits package
Medical
Dental
Vision
Short/Long Term Disability
Life Insurance
Flex Spending Account
401 (k) **
PTO
Paid Sick/Wellbeing Time Off
Employee Assistance Program
Voluntary Benefits
Pet Insurance
Life Insurance
Satisfaction of work with a highly skilled team to make a company-wide impact
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
**Eligible for 401 (k) the first of the month after the 1st 90 days.
Company Core Values
Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.
Salary Description $30/hr
$30 hourly 5d ago
Senior Claims Specialist
Unigroup 4.6
Claims representative job in Fenton, MO
Location: This position may be based outside of Missouri and is eligible in the following states: Illinois, Arkansas, Florida, North Carolina, Georgia, Texas, Indiana, and Tennessee. The Senior Claims Specialist investigates, evaluates, and resolves a wide range of cargo loss or damage claims across multiple lines of business. This role manages more complex and sensitive claims, requiring sound judgment, strong analytical skills, and the ability to confidently navigate challenging conversations. You'll work closely with customers, agents, partners, and internal teams to ensure claims are resolved fairly, efficiently, and in compliance with policies, contracts, and federal regulations.
This is a highly visible role that offers exposure to many areas of UniGroup, including contracts, customer service, operations, legal, and our agent network.What You'll Do
Evaluate, settle, or deny household goods and non-household goods claims across all business lines, using elevated decision-making authority and exercising discretion beyond standard guidelines when needed
Lead and oversee all activities related to major losses, including preparing detailed reports and updates
Partner with the Legal department to manage specialty or escalated claims
Review claims for compliance with federal regulations, tariffs, contract provisions, and UniGroup claims policies
Investigate facts, documentation, and liability to allocate responsibility to the appropriate parties
Communicate extensively with agents, shipping customers, military installations, government bureaus, national account contacts, and internal departments
Support periods of transition by managing temporary caseloads and rotating to different claim areas when needed to help with backlogs
Review and evaluate agents' requests for settlement authorization above standard limits
Support new hire and ongoing claims training for adjusters at all levels
Contribute to department initiatives and complete additional responsibilities as assigned
What We're Looking For:
Required Qualifications
Bachelor's degree in a related field or equivalent experience
2-3 years of relevant experience
Preferred Qualifications
2+ years of experience in a claims adjusting role
Experience reviewing documentation, determining liability, and negotiating fair outcomes
Who Thrives in This Role
Based on what we've seen from successful claims specialists, you'll do well here if you:
Communicate clearly and confidently, especially when decisions may be difficult for a customer or agent to hear
Manage conflict with professionalism, not taking tense situations personally
Stay positive and patient through a steep learning curve
Work collaboratively, stepping in to assist teammates during high-volume periods
Solve problems creatively, especially when documentation is incomplete or unclear
Balance empathy with policy, ensuring decisions are fair and consistent
Adapt quickly, including shifting between caseloads or helping other teams when workloads spike
Why UniGroup
UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for over 90 years, we support a nationwide network of agents, customers, and partners across commercial, residential, government, and specialty logistics markets.
Joining UniGroup means being part of a company that values stability, collaboration, and continuous improvement. Our teams support one another, work through challenges together, and take pride in delivering high-quality service to our customers and agent network.
Why You'll Love Working Here
We offer a comprehensive benefits package designed to support you and your family:
Hybrid work environment (on-site expectations vary by team)
Medical, dental, and vision insurance
401(k) with company match
Paid time off, paid holidays, and paid parental leave
Tuition reimbursement
Employee assistance program and wellness resources
Career pathways and professional development opportunities
If you're looking for a role where you can use your judgment, grow your expertise, and make a real impact in how we support customers and agents, we'd love to talk with you.
Apply today!
$53k-83k yearly est. 3d ago
Crop Claims Seasonal Adjuster
Great American Insurance 4.7
Claims representative job in Missouri
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.
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Great American is currently seeking Seasonal Crop Adjusters. These positions are seasonal and may not be eligible for full-time or part-time benefits. Qualified candidates will cover territory in one of the following states:
Alabama
Arkansas
California
Colorado
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Washington
Wisconsin
Wyoming
Schedule: Seasonal part-time. Hours fluctuate based on seasonal needs.
As a Crop Adjuster, you will:
Understand and can work claims for all major crops, policy/plan types, in all stages of growth.
Complete field inspections, reviews, and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company Crop insurance policies.
Review and evaluates coverage and/or liability.
Secure and analyze necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
Ensure compliant and cost effective application of Crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements.
Accurately document, process and transmit loss information to determine potential.
Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions, or trials as necessary.
May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Conveys simple to moderately complex information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
Follow regulatory and company rules, policies, and procedures.
Performs other duties as assigned.
Physical Requirements for employees in the Crop Business Unit/Crop Claims General Adjuster
Requires continuous and prolonged walking and standing.
Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
Requires frequent climbing grain bins, bending, twisting, stooping, kneeling and crawling.
Requires overhead reaching and grabbing.
Requires regular and predictable attendance.
Requires ability to conduct visual inspections.
Requires work outdoors, in inclement weather conditions.
Requires frequent travel.
May require ability to operate a motor vehicle.
Business Unit:
Crop
Salary Range:
$0.00 -$0.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
$46k-55k yearly est. Auto-Apply 47d ago
Insurance Claims/Restoration Specialists
Classic Contracting
Claims representative job in Missouri
Rapidly growing Insurance Restoration Company seeking qualified candidates for the position of Sales Representative. The Sales Representative will sell roofing product lines / systems and generate new growth and profitability through business networking, contacts, telephoning, door knocking, and the like to obtain inspections for potential weather related structural property damage and consultations for cosmetic/structural replacements, upgrades and remodels. You will also be provided with occasional company generated leads.
Our ideal candidates will have in-home sales experience or come from the residential real estate, window/siding/roofing, home inspection, or home improvement industries. You MUST have verifiable and STABLE sales experience. Construction experience and knowledge is a definite plus. The ideal candidate must also have strong listening, follow-up, and closing skills. You must be proficient working with computer software and be detail oriented, focused, and a team player. Most importantly, you MUST have strong ethics and high integrity and be committed to ALWAYS putting the customer first.
We also ask that you are outgoing, with a positive personality, have a professional and respectable demeanor, clean cut and professional appearance, are self-motivated, eager to succeed, possess excellent communication skills, have the ability to multitask and manage time effectively, are positive and energetic, have the ability & willingness to learn and implement today's top marketing and selling techniques, and be willing to work some weekends to go above and beyond. Team Players will thrive in our environment. We build our jobs promptly! Requires ability to climb on roofs and transport a ladder. W2 & 1099 Positions. If interested please call ************ to schedule your interview today!
Qualifications
Would prefer prior sales experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-51k yearly est. 9h ago
South West Missouri Regional Daily Claims Adjuster
Cenco Claims 3.8
Claims representative job in Joplin, MO
CENCO partners with leading insurance carriers to provide fast, accurate, and professional property claims services across the Midwest. We're currently seeking Daily Property Claims Adjusters to support storm-related losses throughout the Joplin, Missouri region, including damage caused by hail, wind, tornadoes, and other severe weather events.
This is a strong opportunity for adjusters looking for steady assignments and reliable support in an active claims market.
What You'll Be Doing:
Conduct on-site inspections of storm-damaged properties
Document damages with detailed notes, clear photos, and supporting documentation
Evaluate coverage and prepare estimates using Xactimate or Symbility
Communicate professionally with policyholders, contractors, and carrier partners
Manage multiple assignments efficiently while meeting carrier timelines
What You'll Need:
Active adjuster license in Missouri or a qualifying Midwest home state
Proficiency with Xactimate or Symbility
Strong organizational skills and the ability to work independently
Why Work with CENCO?
Consistent daily claim opportunities in a high-demand service area
Competitive compensation with fast, dependable payment
Supportive team environment and streamlined systems designed to keep claims moving
If you're looking for steady field work in the Joplin area with a dependable claims partner, CENCO would love to connect.
Apply today and join CENCO's trusted adjuster network.
$45k-55k yearly est. Auto-Apply 3d ago
Independent Insurance Claims Adjuster in Saint Louis, Missouri
Milehigh Adjusters Houston
Claims representative job in Saint Louis, MO
IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement.
Why This Opportunity Matters:
With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand.
As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives.
This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation.
Join Our Team:
Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt?
If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster.
You're welcome to sign up on our jobs roster if you meet our guidelines.
How We Can Help You Succeed:
At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting.
Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges.
Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster.
Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals.
Seize the Opportunity Today!
Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews.
You can also find us on YouTube at: (*********************************************************
and Facebook at: (************************************************** for additional resources and updates.
APPLY HERE
#AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston
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