Claims service representative demographics and statistics in the US
Claims service representative demographics research summary. Zippia estimates claims service representative demographics and statistics in the United States by using a database of 30 million profiles. Our claims service representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about claims service representatives after extensive research and analysis:
- There are over 42,306 claims service representatives currently employed in the United States.
- 70.8% of all claims service representatives are women, while 29.2% are men.
- The average claims service representative age is 40 years old.
- The most common ethnicity of claims service representatives is White (55.3%), followed by Hispanic or Latino (19.9%), Black or African American (12.8%) and Asian (6.1%).
- Claims service representatives are most in-demand in Coppell, TX.
- Urban Honolulu, HI pays an annual average wage of $46,419, the highest in the US.
- In 2022, women claims service representatives earned 98% of what men earned.
- Minnesota is the best state for claims service representatives to live.
- Claims service representatives are 71% more likely to work at private companies in comparison to public companies.
On this page
Claims service representative demographics by:
Claims service representative gender statistics
70.8% of claims service representatives are women and 29.2% of claims service representatives are men.
- Female, 70.8%
- Male, 29.2%
Claims service representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 70.8% |
| Male | 29.2% |
Claims service representative gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$37,187
Female income
$36,402
Claims service representative gender ratio over time
This data breaks down the percentage of men and women in claims service representative positions over time. Currently, 70.8% of claims service representatives are female.
Claims service representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 27.64% | 72.36% |
| 2011 | 27.51% | 72.49% |
| 2012 | 28.91% | 71.09% |
| 2013 | 29.32% | 70.68% |
| 2014 | 29.80% | 70.20% |
| 2015 | 29.69% | 70.31% |
| 2016 | 30.23% | 69.77% |
| 2017 | 30.64% | 69.36% |
| 2018 | 29.40% | 70.60% |
| 2019 | 28.99% | 71.01% |
| 2020 | 29.59% | 70.41% |
| 2021 | 29.23% | 70.77% |
Claims service representative related jobs gender ratio
We compared claims service representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Claims Service Representative | 29% | 71% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Claims service representative demographics by race
The most common ethnicity among claims service representatives is White, which makes up 55.3% of all claims service representatives. Comparatively, 19.9% of claims service representatives are Hispanic or Latino and 12.8% of claims service representatives are Black or African American.
- White, 55.3%
- Hispanic or Latino, 19.9%
- Black or African American, 12.8%
- Asian, 6.1%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.7%
Claims service representative race
| Claims service representative race | Percentages |
|---|---|
| White | 55.3% |
| Hispanic or Latino | 19.9% |
| Black or African American | 12.8% |
| Asian | 6.1% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.7% |
Claims service representative race and ethnicity over time
See how claims service representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Claims service representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.69% | 13.05% | 5.39% | 15.95% |
| 2011 | 62.41% | 13.34% | 5.53% | 15.82% |
| 2012 | 61.61% | 13.22% | 5.34% | 16.67% |
| 2013 | 61.96% | 13.05% | 5.51% | 16.35% |
| 2014 | 61.34% | 12.99% | 5.82% | 16.53% |
| 2015 | 60.72% | 12.74% | 5.60% | 17.65% |
| 2016 | 59.83% | 13.23% | 5.85% | 17.54% |
| 2017 | 60.75% | 12.64% | 5.81% | 17.37% |
| 2018 | 60.57% | 12.22% | 5.98% | 17.75% |
| 2019 | 60.16% | 12.42% | 5.79% | 18.26% |
| 2020 | 57.60% | 11.82% | 5.94% | 18.87% |
| 2021 | 55.29% | 12.79% | 6.11% | 19.90% |
Claims service representative wage gap by race
According to our data, asian claims service representatives have the highest average salary compared to other ethnicities. Black or african american claims service representatives have the lowest average salary at $36,951.
| Ethnicity | Salary |
|---|---|
| Unknown | $36,983 |
| White | $37,228 |
| Black or African American | $36,951 |
| Asian | $37,617 |
| Hispanic or Latino | $37,163 |
Average claims service representative age
See how the average age of claims service representatives varies based on ethnicity and gender.
Male
Female
Claims service representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Claims service representative age breakdown
The average age of claims service representatives is 40+ years years old, representing 49% of the claims service representative population.
Claims service representative age breakdown
| Claims Service Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Claims service representative educational attainment
The most common degree for claims service representatives is bachelor's degree, with 52% of claims service representatives earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 14%.
- Bachelor's, 52%
- Associate, 22%
- High School Diploma, 14%
- Master's, 4%
- Other Degrees, 8%
Claims service representatives by degree level
| Claims service representative degree | Percentages |
|---|---|
| Bachelor's | 52% |
| Associate | 22% |
| High School Diploma | 14% |
| Master's | 4% |
| Other Degrees | 8% |
Claims service representative jobs you might like
Claims service representative wage gap by degree level
According to the data, claims service representatives with a Master's degree earn more than those without, at $39,590 annually. With a Bachelor's degree, claims service representatives earn a median annual income of $38,658 compared to $36,578 for claims service representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $39,590 |
| High School Diploma or Less | $35,836 |
| Bachelor's Degree | $38,658 |
| Some College/ Associate Degree | $36,578 |
Claims service representative employment statistics
Most claims service representatives work for a private in the insurance industry.
Company size where claims service representatives work
Below, you can see the size of companies where claims service representatives work.
Claims service representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 28% |
| > 10,000 employees | 22% |
Claims service representative jobs by company type
Employees with the claims service representative job title have their preferences when it comes to working for a company. For instance, most claims service representatives prefer to work at private companies over public companies.
Claims service representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 25% |
| Private | 71% |
| Government | 3% |
Claims service representative jobs by industry
The most common industries for claims service representatives are insurance, health care and finance.
Claims service representative industry statistics
| Industry | Percentages |
|---|---|
| Insurance | 39% |
| Fortune 500 | 14% |
| Finance | 8% |
| Health Care | 8% |
| Professional | 7% |
| Technology | 5% |
| Hospitality | 2% |
| Government | 2% |
| Automotive | 2% |
| Manufacturing | 2% |
| Retail | 2% |
| Non Profits | 2% |
| Media | 1% |
| Transportation | 1% |
| Construction | 1% |
| Start-up | 1% |
| Real Estate | 1% |
| Education | 1% |
| Energy | 1% |
Claims service representative turnover and employment statistics
Claims service representative unemployment rate over time
The unemployment rate for claims service representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Claims service representative unemployment rate by year
| Year | Claims service representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average claims service representative tenure
The average claims service representative stays at their job for 1-2 years, based on the 2,704 claims service representatives resumes in Zippia's database.
Claims service representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 18% |
| 1-2 years | 38% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 5% |
| 11+ years | 8% |
Claims service representative LGBT ratio compared to similar jobs
Review the percent of claims service representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Desk Clerk | 5.53% | 105,941 |
| Welfare Eligibility Interviewer | 6.73% | 1,877 |
| Claims Service Representative | 7.19% | - |
| Line Assigner | 8.60% | 45,710 |
| Charge Authorizer | 8.99% | 8,729 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Human Resources Internship | 15.31% | 88,826 |
Similar claims service representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Desk Clerk | 5.53% | 105,941 |
| Welfare Eligibility Interviewer | 6.73% | 1,877 |
| Line Assigner | 8.60% | 45,710 |
| Charge Authorizer | 8.99% | 8,729 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Human Resources Internship | 15.31% | 88,826 |
Foreign languages spoken by claims service representatives
The most common foreign language among claims service representatives is Spanish at 64.5%. The second-most popular foreign language spoken is French at 8.6% and Greek is the third-most popular at 3.2%.
- Spanish, 64.5%
- French, 8.6%
- Greek, 3.2%
- Italian, 3.2%
- Chinese, 2.2%
- Other, 18.3%
Claims service representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 64.5% |
| French | 8.6% |
| Greek | 3.2% |
| Italian | 3.2% |
| Chinese | 2.2% |
| Other | 18.3% |
