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Claims service representative education requirements

Updated January 8, 2025
2 min read
Usually, claims service representatives don't need a college education. The most common degree for claims service representatives is bachelor's degree with 52% graduates, with only 22% claims service representative graduates earning associate degree. Claims service representatives who decided to graduate from college often finish University of Phoenix or SUNY Buffalo State. Some good skills to have in this position include insurance claims, customer service and policy coverage.

Popular claims service representative certifications include Certified Billing and Coding Specialist (CBCS), Associate in Claims (AIC), or Certified Medical Office Manager (CMOM). To improve claims service representative qualification and skills, we prepared some online courses to help in claims service representative education paths.

What education do you need to become a claims service representative?

What degree do you need to be a claims service representative?

The most common degree for claims service representatives is bachelor's degree, with 52% of claims service representatives earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 14%.
  • Bachelor's, 52%
  • Associate, 22%
  • High School Diploma, 14%
  • Master's, 4%
  • Other Degrees, 8%

What should I major in to become a claims service representative?

You should major in business to become a claims service representative. 32% of claims service representatives major in business. Other common majors for a claims service representative include communication and criminal justice.

Best majors for claims service representatives

RankMajorPercentages
1Business32.1%
2Communication7.1%
3Criminal Justice6.8%
4Psychology6.2%
5Liberal Arts6.2%

20 best online courses for claims service representatives

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1. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Data Science for Healthcare Claims Data

udemy
4.4
(489)

Learn and practice how to transform raw healthcare claims data into valuable knowledge and actionable insights!...

4. Construction Claims Management

udemy
4.4
(511)

This Master Course will provide you with a professional claims management system for all your construction projects...

5. Contracts, Delays and Claims with Primavera P6

udemy
4.6
(737)

Learn all about Contracts, Delays & Claims along with practical Delay Analysis using Primavera P6 software...

6. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

9. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

10. Construction Claims Management - (9 PDUs)

udemy
4.3
(302)

Construction Claims Management ... Step-by-step from Definition to Submital...

11. Construction: Pricing Extension of Time Claims: Vol 1 of 2

udemy
4.5
(300)

This course provides professional training on the preparation of Quantum calculations for Extension of Time claims...

12. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

15. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

16. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

17. Getting Started with Call Center Training

udemy
4.4
(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

18. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

19. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

20. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Average claims service representative salary by education level

According to our data, claims service representatives with a Master's degree earn the highest average salary, at $39,590 annually. Claims service representatives with a Bachelor's degree earn an average annual salary of $38,658.
Claims service representative education levelClaims service representative salary
Master's Degree$39,590
High School Diploma or Less$35,836
Bachelor's Degree$38,658
Some College/ Associate Degree$36,578

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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