Claims supervisor vs supervisor

The differences between claims supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a claims supervisor, becoming a supervisor takes usually requires 1-2 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $53,902 average annual salary of a supervisor.

The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for a supervisor are customer service, safety procedures, and sales floor.

Claims supervisor vs supervisor overview

	Claims Supervisor	Supervisor
Yearly salary	$75,263	$53,902
Hourly rate	$36.18	$25.91
Growth rate	-6%	-
Number of jobs	13,197	224,920
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 44%
Average age	44	46
Years of experience	6	2

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

What does a supervisor do?

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Claims supervisor vs supervisor salary

Claims supervisors and supervisors have different pay scales, as shown below.

	Claims Supervisor	Supervisor
Average salary	$75,263	$53,902
Salary range	Between $48,000 And $117,000	Between $31,000 And $92,000
Highest paying City	San Francisco, CA	New York, NY
Highest paying state	California	Alaska
Best paying company	W. R. Berkley	Reed Smith
Best paying industry	Retail	Health Care

Differences between claims supervisor and supervisor education

There are a few differences between a claims supervisor and a supervisor in terms of educational background:

	Claims Supervisor	Supervisor
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Claims supervisor vs supervisor demographics

Here are the differences between claims supervisors' and supervisors' demographics:

	Claims Supervisor	Supervisor
Average age	44	46
Gender ratio	Male, 40.8% Female, 59.2%	Male, 55.8% Female, 44.2%
Race ratio	Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%	Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	6%

Differences between claims supervisor and supervisor duties and responsibilities

Claims supervisor example responsibilities.

Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
Make determinations to authorize payments via XACTIMATE software.
Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.

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Supervisor example responsibilities.

Lead continuous process improvement and six sigma teams to meet ISO 9001 and QS 9000 standards.
Manage and implement merchandising strategy for POS marketing and display inventory.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Organize care with 6 CNAs.
Coordinate lifeguard duty schedule for all pools.
Maintain cleanliness throughout kitchen, coolers, and freezer areas.

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Claims supervisor vs supervisor skills

Common claims supervisor skills

Customer Service, 25%
Corrective Action, 7%
Claims Adjusters, 6%
Litigation, 6%
Claims Handling, 5%
Performance Reviews, 4%

Common supervisor skills

Customer Service, 11%
Safety Procedures, 9%
Sales Floor, 9%
POS, 9%
Direct Supervision, 9%
Payroll, 5%

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Updated January 8, 2025

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