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Claims support specialist entry level jobs - 25 jobs
Customer Support
Aptask
Columbus, OH
About Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry. The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities. Rate: $19.17/Hr Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center Preference for 1 of the following criteria: College Degree Previous contact center experience Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.$19.2 hourly 8d agoCustomer Service Specialist
West Shore Home
Columbus, OH
Position: Customer Service SpecialistLocation: Columbus, OH (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. Order necessary parts through manufacturers and schedule service visits when needed. Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************$20-22 hourly 17d agoCustomer Experience Specialist I
Solomonedwards
Columbus, OH
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************$20-24 hourly Easy Apply 60d+ agoPart-Time Customer Experience Specialist (Leasing/Customer Service)
Cottonwood Residential
Columbus, OH
Job Description Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!$26k-42k yearly est. 4d agoCustomer Success Specialist
Entyre
Columbus, OH
Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Structured Family Care (SFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast-paced team. Position Overview: We are seeking a detail-oriented and organized Customer Success Representative to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional customer experience. Key Responsibilities: Customer Data Management: Maintain and update customer information in our CRM system, ensuring accuracy and reliability for internal teams. Process Coordination: Organize and oversee customer onboarding, renewals, and follow-up schedules to ensure timely and efficient service delivery. Reporting & Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making. Documentation & Resources: Create and maintain clear, organized documentation for customer success workflows, FAQs, and support resources. Task Prioritization: Manage customer requests, escalations, and follow-ups, ensuring issues are routed to the appropriate team members and resolved promptly. Administrative Support: Assist in coordinating team activities, including scheduling meetings, preparing agendas, and maintaining task tracking systems. Process Improvement: Identify opportunities to improve customer success operations and propose efficient solutions to optimize workflows. Cross-Functional Collaboration: Work closely with sales, support, and product teams to ensure seamless communication and alignment of administrative processes. Qualifications: Strong organizational and multitasking skills with excellent attention to detail. Experience in administrative support, customer success, or operations roles. Bilingual, fluent Spanish and English is a plus. Ability to create and manage reports, dashboards, and performance metrics. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and process improvement. Familiarity with customer service principles and a strong commitment to supporting internal and external stakeholders. Strong organizational skills with the ability to manage multiple tasks and priorities Self-motivated and proactive in identifying and solving problems Familiarity with Medicaid programs is a plus. All done! Your application has been successfully submitted! Other jobs$27k-48k yearly est. 60d+ agoAssociate Manager. Client Relations Specialist
SS&C Technologies
Dublin, OH
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! * Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans * Your Future: 401k Matching Program, Professional Development Reimbursement * Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave * Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees * Training: Hands-On, Team-Customized, including SS&C University * Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: * Establish & lead collaborative relationships between customers and the SS&C organization * Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings * Educate customers on implementing our products and services * Analyze, anticipate, and identify customer needs and recommend innovative solutions * Complete system change requests * Research and resolve any system issues reported by customers * Leverage extensive in-house training programs for industry knowledge and product expertise * Mentor & lead less experienced associates * Establish work priorities, plan projects, and ensure timelines are met * Prepare status reports for customers * Coordinate face-to-face meetings with customers onsite and at their location * Ensure contractual obligations are achieved * Assist with budgeting, billing, and contract administration * Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: * Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. * Excellent written and verbal communication skills * Strong project management skills * Problem solving and numerical reasoning skills; ability to analyze data and take action * Career oriented, highly motivated, and self-starting individual * Ability to work in a fast paced, team environment * Efficient time management with strong organizational skills * Ability to quickly learn and adapt to new systems, processes, plans, and programs * Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations * Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************ Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.$65k-125k yearly Auto-Apply 38d agoAsset Management - Client Service Contract Team - Contract Specialist - Associate
JPMC
Columbus, OH
Take charge of the contract management process for J.P. Morgan's diverse investment products, where your expertise drives business growth, strengthens key partnerships, and puts you at the center of high-impact collaboration with senior leaders and industry experts. As the Contract Specialist within JP Morgan's Asset Management you are an accountable member of the US Intermediary Contract team with primary responsibility for the contract management process - approval, negotiations and administration for the J.P. Morgan Mutual Funds, Global Liquidity, 529, Commingled, ETF, Alternatives and Managed Account businesses. This includes responsibility for the approval process, administration, preparation, and negotiation of contracts, coordination of due diligence, and responsibility for processes and controls relating to the timely completion of contracts. These contracts play a critical role in enabling business growth and maintaining relationships with our Intermediary partners. This position fosters relationships and regularly interacts with senior management, sales teams, business leaders, and legal and compliance personnel across multiple investment lines (US Funds, Institutional, Global Liquidity, Separately Managed Account businesses). Job responsibilities Manage the standard contract and governance process; ownership of the bespoke/negotiated contracts, across our various investment products; information resource to legal, line of business senior management, sales and service teams in Funds impacted by the contract process Maintain central records for all contracts and respective fee arrangements with financial intermediaries; includes accountability for data integrity and oversight of contract management tool. Maintenance and ownership of department contract procedures Partner with internal legal - running the weekly meeting, manager, compliance, invoice team, product, sales management and management of other functional areas to coordinate effective, fluid and timely management of the contract negotiation process Expected to make decisions concerning the day-to-day operation of the various entities, exercise good judgment and escalate issues appropriately Anticipate the needs of clients and work to consistently meet or exceed those needs, will require regular interaction with senior level personnel at the Funds' distribution partners Work independently or in coordination with internal sales team to address client inquiries and respond to information requests Become the agreement expert; fully understand how J.P. Morgan Funds conducts business across various sales channels and client segments Required qualifications, capabilities, and skills Bachelor's degree required Experience in asset management, compliance, or legal Strong time, project management, and organizational skills in deadline-driven environments Motivated self-starter focused on client service, able to work independently and as part of a team Mindset for continuous process improvement, influencing change and collaboration across the organization Solution-oriented, leading initiatives to enhance processes and drive results. Excellent communication and presentation skills, able to tailor messages for various audiences; proficient in Microsoft Office (Word, Excel, PowerPoint) and reporting Preferred qualifications, capabilities, and skills FINRA Series 6 or 7 strongly preferred$30k-48k yearly est. Auto-Apply 60d+ agoRetention Specialist
1St. Fruits Consulting
Columbus, OH
Retention Specialist - Outbound Phone Sales A fast-growing B2C healthcare services company is seeking a competitive Retention Specialist who enjoys high-volume outbound calling, building rapport with existing customers, and driving subscription renewals. In this role, you will speak directly with current and former customers, reinforce the value of their health program, overcome objections, and secure renewals. Experience supporting or retaining customers in a healthcare environment is strongly preferred. If you thrive on phone-based relationship building, work well with targets, and enjoy helping customers stay committed to their care, this is a strong next step in your career. Apply now to join a team where your impact directly strengthens customer outcomes and long-term engagement.$29k-39k yearly est. 60d+ agoInbound Call Center Specialist
Bright Bridge Group
Columbus, OH
We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you! Key Responsibilities: Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy. Identify customer needs and provide appropriate solutions, information, and support. Accurately document customer interactions, inquiries, and resolutions in our CRM system. Handle complaints and escalations effectively, ensuring customer satisfaction. Stay current on product offerings, promotions, and company policies to assist customers confidently. Collaborate with team members and other departments to resolve issues and improve service delivery. Meet individual and team performance metrics, including call handling time and customer satisfaction scores. Qualifications: Proven experience in a call center or customer service role, preferably in a high-volume environment. Excellent verbal communication skills and a friendly phone presence. Strong problem-solving abilities and a customer-first mindset. Ability to work efficiently under pressure while managing multiple tasks. Proficient in using computers and call center software.$27k-38k yearly est. 60d+ agoMelting Pot Hospitality Specialist
The Melting Pot
Columbus, OH
We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school. *Must have weekend availability. Must be available a minimum of 3 shifts per week. SUMMARY: The Host / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests. RESPONSIBILITIES: Promote and maintain positive guest relations. Adhere to and maintain company policies and standards. Open doors and greet guests entering and exiting the restaurant. Establish professional, hospitable rapport with each guest you serve. Comply with local alcoholic beverage laws. Comply with appearance and grooming standards. Be aware of the cost of supplies and proper handling procedures. Always exceed guests' expectations, making their evening extra special. Perform opening, running, and closing side work assignments. Always perform as a team member. Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.$33k-41k yearly est. 60d+ agoCulinary & Hospitality Specialist PRN
Ohio's Hospice
Columbus, OH
Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role: This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed The Culinary and Hospitality Specialist Essential Duties Are: Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff. Qualifications: General education degree (GED) or High school diploma preferred. Related experience and/or training in preparing and cooking food. Active ServSafe certification preferred Computer skills sufficient to properly communicate and document daily tasks. Benefits & Perks: your health and happiness matters! We offer: Competitive Pay (we actually mean it!) Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Scrubs provided Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.$30k-38k yearly est. 28d agoAsset Management - Client Service Contract Team - Contract Specialist - Associate
Jpmorganchase
Columbus, OH
Take charge of the contract management process for J.P. Morgan's diverse investment products, where your expertise drives business growth, strengthens key partnerships, and puts you at the center of high-impact collaboration with senior leaders and industry experts. As the Contract Specialist within JP Morgan's Asset Management you are an accountable member of the US Intermediary Contract team with primary responsibility for the contract management process - approval, negotiations and administration for the J.P. Morgan Mutual Funds, Global Liquidity, 529, Commingled, ETF, Alternatives and Managed Account businesses. This includes responsibility for the approval process, administration, preparation, and negotiation of contracts, coordination of due diligence, and responsibility for processes and controls relating to the timely completion of contracts. These contracts play a critical role in enabling business growth and maintaining relationships with our Intermediary partners. This position fosters relationships and regularly interacts with senior management, sales teams, business leaders, and legal and compliance personnel across multiple investment lines (US Funds, Institutional, Global Liquidity, Separately Managed Account businesses). Job responsibilities Manage the standard contract and governance process; ownership of the bespoke/negotiated contracts, across our various investment products; information resource to legal, line of business senior management, sales and service teams in Funds impacted by the contract process Maintain central records for all contracts and respective fee arrangements with financial intermediaries; includes accountability for data integrity and oversight of contract management tool. Maintenance and ownership of department contract procedures Partner with internal legal - running the weekly meeting, manager, compliance, invoice team, product, sales management and management of other functional areas to coordinate effective, fluid and timely management of the contract negotiation process Expected to make decisions concerning the day-to-day operation of the various entities, exercise good judgment and escalate issues appropriately Anticipate the needs of clients and work to consistently meet or exceed those needs, will require regular interaction with senior level personnel at the Funds' distribution partners Work independently or in coordination with internal sales team to address client inquiries and respond to information requests Become the agreement expert; fully understand how J.P. Morgan Funds conducts business across various sales channels and client segments Required qualifications, capabilities, and skills Bachelor's degree required Experience in asset management, compliance, or legal Strong time, project management, and organizational skills in deadline-driven environments Motivated self-starter focused on client service, able to work independently and as part of a team Mindset for continuous process improvement, influencing change and collaboration across the organization Solution-oriented, leading initiatives to enhance processes and drive results. Excellent communication and presentation skills, able to tailor messages for various audiences; proficient in Microsoft Office (Word, Excel, PowerPoint) and reporting Preferred qualifications, capabilities, and skills FINRA Series 6 or 7 strongly preferred$56k-80k yearly est. Auto-Apply 60d+ agoSalon Customer Experience Specialist - Tuttle Crossing Mall
Jc Penney
Dublin, OH
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Primary Responsibilities: Client Experience * Helps drive the client experience while maximizing sales potential of each client * Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking * Asks appropriate questions to determine client's needs, * Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly * Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience Inventory Controls * Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained * Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader Receptionist Duties * Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience) * Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines * Maintains and updates automated client records including lab data and release forms Core Standards * Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards * Ensures all Salon equipment is in good working order * Works with the Salon team to ensure company and state standards are met * Partners with loss prevention to provide a safe and client friendly environment Performance Standards * Ensures personal Salon service and retail sales goals are met * Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader * Sells additional services and products, and executes current Salon marketing programs * Consistently meets established performance standards for the role, including (but not limited Qualifications: * Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services. * Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay Range USD $12.00/Hr -USD $15.00/Hr.$12-15 hourly 21d agoCS Specialist I - Customer Service Center
Wesbanco
Columbus, OH
works an alternate schedule Schedule is 11am to 8pm, Thursday through Monday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. Essential Function: Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely. Essential Duties and Responsibilities include the following: Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. Qualifications: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical Requirements: Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. Other Skills and Abilities: Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Physical Demands: This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.$29k-34k yearly est. 1d agoStore Customer Service Specialist (Bilingual Preferred - Spanish & English)
Sherwin-Williams
Marysville, OH
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within a 15-mile radius of Store #701297, located at: 702 East 5th Street, Marysville, OH 43040. This is a full-time position with a hiring rate of $16.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.$16.5 hourly Auto-Apply 8d agoGuest Experience Specialist
The Escape Game
Columbus, OH
We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule$25k-34k yearly est. Auto-Apply 60d+ agoInstaller Service Specialist
O'Reilly Auto Parts
Heath, OH
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers' new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.$31k-37k yearly est. 50d agoCustomer Service Specialist
Hocking Hills Canopy Tours
Rockbridge, OH
Hocking Hills Canopy Tours in Rockbridge, OH is looking for seasonal Customer Service Specialists to join our team for the 2026 season. Hiring will begin late February/March 2026. We are located on 10714 Jackson St., Rockbridge, Ohio. Our ideal candidate is a self-starter, punctual, and hard-working. Wages start at $14.50/hr...... Responsibilities Customer Service Specialists are our front-line for all guests, whether it is on the telephone or when they arrive on-site. Each are responsible for greeting customers, checking participants in and preparing them for their tour, assisting with retail sales, answering customer inquiries, taking online and over-the-phone reservations, and preparing daily reports. Applicants must be personable and have strong customer service orientation. Strong oral and written communication skills, along with computer experience, are a must. Applicants must be comfortable with Microsoft Word, Excel, Outlook, and be capable of learning new software applications. Training will be provided. Qualifications Must be able to work flexible schedule from March 2026-October 2026 Must be at least 18 years old We are looking forward to hearing from you.$14.5 hourly 60d+ agoPart-Time Customer Experience Specialist (Leasing/Customer Service)
Cottonwood Residential
Columbus, OH
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!$26k-42k yearly est. Auto-Apply 24d agoSalon Customer Experience Specialist - River Valley Mall
Jc Penney
Lancaster, OH
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Primary Responsibilities: Client Experience * Helps drive the client experience while maximizing sales potential of each client * Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking * Asks appropriate questions to determine client's needs, * Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly * Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience Inventory Controls * Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained * Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader Receptionist Duties * Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience) * Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines * Maintains and updates automated client records including lab data and release forms Core Standards * Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards * Ensures all Salon equipment is in good working order * Works with the Salon team to ensure company and state standards are met * Partners with loss prevention to provide a safe and client friendly environment Performance Standards * Ensures personal Salon service and retail sales goals are met * Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader * Sells additional services and products, and executes current Salon marketing programs * Consistently meets established performance standards for the role, including (but not limited Qualifications: * Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services. * Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay Range USD $12.00/Hr -USD $15.00/Hr.$12-15 hourly 47d ago
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