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Claims vice president skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical claims vice president skills. We ranked the top skills for claims vice presidents based on the percentage of resumes they appeared on. For example, 15.0% of claims vice president resumes contained litigation as a skill. Continue reading to find out what skills a claims vice president needs to be successful in the workplace.

15 claims vice president skills for your resume and career

1. Litigation

Here's how claims vice presidents use litigation:

Supervised approximately 70 employees, including professional and paraprofessional staff, and advised the home office management on litigation matters.
Negotiated claims litigation, including settling lawsuits via mediation strategies.

2. Claims Handling

Here's how claims vice presidents use claims handling:

Developed and implemented sound claims handling protocols and best practices during a period of explosive growth.
Maintain service standards providing fast and fair claims handling.

3. Claims Operations

Here's how claims vice presidents use claims operations:

Completed integration of Bristol West's claims operations, including conversion of claims systems and redeployment of staff without service interruptions.
Analyze, evaluate and recommend strategic plans to coordinate with the future vision of the claims operations organization and the company.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how claims vice presidents use oversight:

Provided vision, oversight and direction to claims and encounter processing and claims systems configuration.
Managed day-to-day operations of claims department and provided general oversight and direction of all claims activity.

5. Direct Reports

Here's how claims vice presidents use direct reports:

Maintained Representative performance standards while developing and implementing action plans to correct unacceptable quality and productivity for individual direct reports.
Created accountability factors and expectations for managers and direct reports resulting in higher service levels and better statutory compliance.

6. Coverage Issues

Here's how claims vice presidents use coverage issues:

Analyzed and investigated coverage issues, made coverage recommendations and assisted in preparation of reservation of rights letters to Pool Members.
Analyzed complex coverage issues and assessed contractual language and obligations to identify potential tender opportunities.

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7. TPA

Here's how claims vice presidents use tpa:

Established and directed internal and external performance standards and procedures for use with TPA's or general agents.
Acted as TPA claim administrator for the Scottsdale and Reliance Ins.

8. Employee Engagement

Here's how claims vice presidents use employee engagement:

Improved employee engagement during 2014 from 3.51 to 3.78 within the global claim operation.
Improved employee engagement results by over 35% since 2009 to 80 during 2012.

9. Claim Professionals

Here's how claims vice presidents use claim professionals:

Managed a 7 person staff of commercial claim professionals responsible for successful resolution of clients' claims.

10. Claims Management

Here's how claims vice presidents use claims management:

Worked with IT consultants to design and implement a claims management system that integrated with the existing policy management system.
Developed and implemented claims management procedures and strategies for clients in Manufacturing, Retail and Service oriented businesses.

11. Settlement Authority

Here's how claims vice presidents use settlement authority:

Participate in claim settlement evaluation process and provide insurance company claim representatives settlement authority as granted by Millard management.
Supervised the attorney's activities and granted settlement authority when appropriate.

12. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how claims vice presidents use medicare:

Spearheaded departmental protocols relative to the new Medicare Reporting Requirements.

13. Loss Control

Loss control is a set of measures taken by a financial expert or organization to reduce insurance policy losses. A financial expert will assess and analyze a property for signs of damage and develop loss control measures to mitigate potential risks. The aim of loss control is risk management and saving company assets from future losses.

Here's how claims vice presidents use loss control:

Participate in budget preparation for the company with primary responsibility for Claims Department and Loss Control.
Communicated and collaborated with underwriting, marketing and reinsurers on loss development, loss trends and loss control.

14. Regulatory Compliance

Here's how claims vice presidents use regulatory compliance:

Conducted market strategy, managed agency relationships, coordinated call center activity, and oversaw vendor relationships & regulatory compliance.
Conduct thorough Regulatory Compliance audits to ensure exceptional regulatory account maintenance.

15. Workers Compensation

Here's how claims vice presidents use workers compensation:

Supervised claim representatives in auto, property, general liability, products liability, professional liability and workers compensation claims.
Adjudicated liability and personal injury and workers compensation claims for self-insured company and monitored litigated workers compensation claims.

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List of claims vice president skills to add to your resume

The most important skills for a claims vice president resume and required skills for a claims vice president to have include:

Litigation
Claims Handling
Claims Operations
Oversight
Direct Reports
Coverage Issues
TPA
Employee Engagement
Claim Professionals
Claims Management
Settlement Authority
Medicare
Loss Control
Regulatory Compliance
Workers Compensation

Performance Management
Litigation Management
Claims Processing
Process Improvement
Customer Service
Liability Claims
Defense Counsel
Client Relationships
Party Administrators
Alae
Executive Management
Legal Issues
Commercial Property
Risk Management
Insurance Carriers

Claims System
Claims Practices
SIU
Coverage Disputes
Settlement Conferences
Arbitration
Compensation Claims
Claims Procedures
Data Analysis
In-House Counsel
Product Line
HR
BI
DOI

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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