Clarke University Remote jobs

The University of Iowa is seeking a Test & Balance Specialist within FM Building Operations & Maintenance. This position works independently under the guidance of the Controls Engineering Manager, duties and responsibilities of this position include but are not limited to testing, adjusting and balancing of air and/or hydronic building environmental systems using specialized tools and test equipment, to attain performance standards & to optimize system performance. Working environments will include administrative, educational, lab and hospital, animal facilities. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Duties to Include: * Analyzes system blueprints, specifications, and performance data to determine configuration and purpose of system components, such as motors, pumps, fans, switches, ducts, or pipes. * Evaluates the system through measurement and adjustment of air and water flows at varying types of air handling equipment including roof top units, air handling units, induction units, exhaust fans, pumps and coils. * Prepares performance tests for adjustment of system controls to settings recommended by sequence of operations and vendors. * Review project designs to ensure that control components and sequences are maintainable and adhere to current university design standards. Provide testing and balancing services to ensure existing systems are operating optimally and to support capital projects. * Maintain effective working relationships with faculty, staff, students, and the public while performing all work assigned. Location: USB Schedule: Monday through Friday, 8:00am-4:30pm For a full job description, please send an e-mail to the contact listed below. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Required Qualifications: * Bachelor's Degree or equivalent combination of related experience and education * Professional experience (typically minimum of 3-5 years) with Test & Balance * Ability to conduct site inspections and field engineering work and interact with clients in a professional and responsive manner * Excellent communication (written and verbal) and problem-solving skills * Knowledge of DDC building automation systems (preference with Schneider EBO, Johnson Controls Metasys, JCI, and/or Andover) * Working knowledge of Microsoft Office and CMMS * Ability to perform quick and accurate building automation control adjustments to maintain system performance due to equipment failures * Familiarity with construction site safety guidelines * Ability to read and understand mechanical drawings, control drawings, wiring diagrams, specifications, sequences of operation, and installation and operation manuals * Willingness to learn new HVAC controller lines, software, and new concepts * Excellent problem-solving skills with the desire and drive to achieve acceptable results for system operation * Strong attention to detail and producing highly accurate test and balance reports * Demonstrated knowledge of effective strategies for working with faculty, staff, and students from a variety of backgrounds and perspectives. Intimate understanding of capital project delivery processes in a higher education environment. * Ability to provide testing and balancing services in accordance with design standards and project specifications * Proven dedication to providing excellent customer service in a team oriented environment Desired Qualifications * Experience in working in Higher Education environment, especially research environment * Experience in a customer focused, team-oriented environment * 5-10 years' experience of Test & Balance with commercial HVAC Systems * HVAC and/or control system design experience * Ability to troubleshoot HVAC system problems utilizing building automation system data and through in field diagnosis * Ability to provide mechanical, electrical, and DDC control training in building systems operation * Knowledge of University of Iowa Direct Digital Control systems, and HVAC building systems * Able to provide clarity and direction to complex and ambiguous problems and challenge * Knowledge of MEPT commissioning project and functional performance testing procedures Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Andy Brus at ********************* or ************. Additional Information * Classification Title: Engineering Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus, Hybrid within Iowa Compensation * Pay Level: 5B Contact Information * Organization: Finance & Operations (General) * Contact Name: Andy Brus * Contact Email: *********************

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview This experienced insurance/reinsurance regulatory attorney provides strategic legal counsel on regulatory matters germane to RGA's business. This role will support our worldwide reinsurance operations by: (i) advising as to the scope and applicability of proposed and current laws and regulations; (ii) managing the relationship with RGA's group supervisor the Missouri Department of Commerce and Insurance, the Bermuda Monetary Authority and regulators in states including New York; (iii) managing supervisory college(s) and any market conduct and rate exams called upon the RGA companies; (iv) overseeing regulatory filings and communications with regulators; (v) working with trade associations of which RGA is a member; and (vi) supporting the regulatory strategy of RGA on a world-wide basis. What you will do * Laws and regulations: Provide timely advice on proposed and existing laws and regulations impacting insurance and reinsurance business on a global basis. Advise on the applicability and scope of data protection and privacy, artificial intelligence, anti-money laundering, sanctions and investment related laws and regulations. Work with RGA's government relations, business, compliance and transactions teams to develop and execute strategy related to achieving compliance, efficiency, and the enhancement of business capabilities * Management of Supervisory Colleges and Insurance Examinations: Provide legal guidance on the conduct of supervisory colleges, market conduct and rate examinations. Collaborate with business units in the IT security teams on legal aspects of security controls and frameworks. Advise on regulatory cybersecurity requirements for financial services and insurance sectors * Trade Association Coordination and Participation: Work with trade associations in the analysis of and response to proposed and existing laws and regulations impacting RGA's business * Regulatory Compliance & Risk Management: Monitor and interpret current and proposed laws and regulations globally. Liaise with regulatory authorities on regulatory matters. Support internal audits and regulatory examinations related to regulations. Advise senior management on emerging laws and regulations applicable to insurance and reinsurance * Cross-Functional Collaboration: Ability to coordinate legal and regulatory response to laws and regulations. Partner with transactions teams, risk management, compliance, and business teams on data-related initiatives. Support M&A due diligence on regulatory matters. Collaborate with external counsel and regulatory consultants as needed. Participate in industry associations and regulatory working groups. Contribute to enterprise risk management and business continuity planning Qualifications Education and Experience Required: * JD Law Degree from a United States accredited law school or equivalent accredited institution * 10+ Years Legal experience with significant focus on insurance and/or reinsurance regulation and transactions * Experience with credit for reinsurance principles Preferred: * Big law firm experience with financial services, regulatory, transactions and/or insurance and reinsurance practice groups * In-house counsel experience at a financial services, insurance, or technology company * Knowledge of U.S. reinsurance business operations * Experience with offshore reinsurance regulation Skills and Abilities Required: * Deep understanding of reinsurance regulation and law, sanctions laws, and life and health reinsurance * Understanding of global business and regulatory schemes * Extensive knowledge of the process and model acts and regulations maintained by the International Association of Insurance Supervisors and the National Association of Insurance Commissioners * Highly advanced interpersonal skills, with demonstrated ability to positively influence change among clients and working groups. * Expert ability in implementing change within an organization, ensuring understanding, participation, and ownership * Highly advanced oral and written communication skills including presentation skills, demonstrating the ability to convey information in a way that is meaningful and well received by stakeholders and team members * Expert skills in managing multiple projects and/or sub-teams simultaneously * Highly advanced ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies * Highly advanced ability to implement organizational, divisional and/or departmental vision and goals that result in achievement and success through exceptional leadership skills, collaboration, creative thinking, maintaining focus, and persistence, even under adversity, while maintaining the confidence of associates and customers * Expert ability to work well within and manage a team * Licensed to practice law in a major jurisdiction (US preferable, otherwise UK, EU, or other relevant markets) Preferred: * Knowledge of U.S. reinsurance business operations and data flows #LI-MB1 What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $175,650.00 - $261,600.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms). What you will do * Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets. * Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support. * Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams * Manage relationships with external Investment system vendors including invoice reconciliation and disbursement. * Manage user access, permissions, and entitlements across investment systems. * Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls. * Maintain vendor repositories and track application versions. * Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency. * Drive continuous process improvement and automation across platforms. * Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency. Education and Experience Required * Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND * 7+ years' experience in the investment industry INCLUDING: * 5+ years' experience with investment operations processes and systems * 5+ years' experience with data management processes, functions, and methodologies * 2+ years' experience as a liaison to IT as a system Product Owner OR * Master's degree in Accounting, Finance, Math or equivalent field AND * 5+ years' experience in the investment industry Preferred * Experience with data visualization software (Tableau, PowerBI etc.) * Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform * Experience with Azure DevOps or similar tool * Experience with SQL Server Management Studio Skills and Abilities Required * Exceptional investigative, analytical, and problem-solving skills * Leader and role model in a highly collaborative environment * Intermediate knowledge of broad investments operations and market data * Well organized with the ability to multi-task and effectively manage changing priorities * Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines * Ability to translate business needs and problems into viable/ accepted solutions * Ability to work independently with little supervision, as well as in a team * Advanced Knowledge of Microsoft products, Visio * Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions) * Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software. #LI-MB1 What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $104,350.00 - $155,350.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

Job Details DES MOINES, IA Fully Remote Full TimeDescription Assistant or Associate Professor Contract Term: Full time Assistant/Associate Tenure Track Faculty position for the online Master of Science in Clinical Mental Health Counseling (CMHC) is one of seven core faculty lines within the CMHC master's program. The position requires licensure as an LMHC or eligibility for licensure, an earned doctorate in counseling from CACREP accredited program or counseling-related degree, familiarity with CACREP accreditation standards, and clinical experience as a counselor. The successful applicant must have knowledge and skills necessary for curriculum development, instruction, and evaluation at the graduate level. Active participation in professional organizations and ongoing professional development specific to the responsibilities of the position is an expectation. The Assistant/Associate Professor position will be a tenure track faculty member with all of the rights and responsibilities of other full-time faculty at Grand View University. Applicants should have a strong commitment to the academic success of all of our CMHC Grand View University Graduate students. Job Responsibilities: Teach a minimum of 24 credits per year. Additional opportunities for summer teaching are available. Assist the Program Director with the operation of the M.S. Clinical Mental Health Counseling Program. Familiarity with technology to assess student competencies and benchmarks. Engage in research/scholarly/continuing education activity appropriate to the discipline. Actively participate in related professional organizations, including ACA but not limited to. Organize practicum and internship manual, course development, site placements. Provide updates to the Program Director and Clinical Education Coordinator on student progress, assist with student recruitment activities, student advising, and other faculty responsibilities. Duties: The successful candidate is expected to meet the teaching, scholarly and service expectations of a tenure-track faculty member. These include the following: Teaching a minimum of 24 graduate level Mental Health Counseling hours (eight courses) per year Successfully engaging with and supporting students from a wide range of backgrounds. Advising graduate students in the program. Engaging in research/scholarly activity appropriate to their discipline Actively supporting the management and administration of the CMHC program, including assisting with department accreditation tasks and course curriculum audits. Maintaining membership and actively participating in the work of appropriate professional organizations. Assisting with planning and providing instruction and support for the program's annual residency. Serve on university committees or teams in support the university's strategic initiatives. Application: Review of applications will begin immediately. Position will remain open until filled. All applications must include a cover letter, curriculum vitae, a statement explaining the applicant's teaching philosophy and the contact information for at least three professional references. Requests for information should be addressed to: Dr. Lourdes Araujo, Department Chair, ********************* All applicants must apply through our online application system. All selected candidates will be required to complete a background check. Qualifications Minimum Qualifications: Doctoral degree in counselor education, preferably from CACREP accredited program. Or, related doctoral degrees will be considered if the applicant has been employed as a full-time faculty member in a counselor education program for a minimum of one full academic year before July 1, 2013. The candidate identifies with the counseling profession as define by CACREP (2024) aligned with CACREP philosophy. Meet CACREP standard to serve as a core faculty member. Licensed as LMHC or license eligible. Must have competency in Blackboard, Zoom, PC applications Microsoft Outlook, Word, PowerPoint, and Excel Possess excellent written and verbal communications skills Associate Professor status requires six years of full-time faculty experience. Preferred Qualifications: Evidence of effective teaching performance with proficiency in various teaching modalities including online synchronous, online asynchronous, and blended learning. Prior or current clinical experience in clinical mental health counseling practice. Established experience in research and grant writing. Credential of Approved Clinical Supervisor by CCE or eligible in the future.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **What you'll do here:** We are seeking a data-driven **Product Analytics Scientist** with a strong technical background in product analytics to join our team. The Product Analytics Scientist role at Cengage offers an outstanding chance to craft our marketing strategies through robust data insights. You will be part of an ambitious team determined to use data to drive outstanding business growth and improve our marketing efforts. Your work will be instrumental in ensuring our marketing investments are optimized and our strategies are backed by flawless data analytics. **Key Responsibilities:** + Collaborate closely with sales and marketing teams to develop and refine customer segmentation within our sales funnels based on behavioral and engagement data. + Analyze user behavior across digital products to uncover insights that inform marketing strategies + Design and help execute A/B tests or other experiments to evaluate the impact of marketing campaigns on web activity and customer engagement + Partner closely with product, marketing, and UX teams to define KPIs and build dashboards to track performance across the user journey. + Build and upkeep dashboard views for the most frequently requested marketing reports, guaranteeing data clarity, accessibility, and value. + Analyze customer behavior and sales funnel performance, identifying trends, segment differences, and preferences to optimize engagement strategies and improve conversion rates. + Establish consistent definitions, reporting practices, and calculation methods for critical metrics throughout the organization. + Provide regular updates to collaborators, highlighting important insights, actionable suggestions, and goals based on data. + Proactively investigate root causes of aberrant data and find opportunities for optimization. + Identify and recommend improvements to data sources and critical metric definitions. + Apply experience with analytics tools (ie, GA4, Amplitude), to track performance and ensure accurate and timely reporting. **Skills you will need here:** + Bachelor's degree or equivalent experience. + 3+ years of data analytics experience in marketing or product analytics, preferably in a digital-first environment + Proficiency in analytics tools (e.g., Google Analytics GA4, Amplitude, Adobe Analytics) and data visualization platforms (e.g., Power BI). + Familiarity with experimentation platforms and A/B testing methodologies + Strong analytical skills with the ability to translate complex data into actionable insights and communicate complex insights to cross-functional stakeholders. + Proficiency with SQL + Bonus: Hands-on experience with GA4, Google Tag Manager, and advertising platforms like Facebook Ads and Google Ads. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $77,100.00 - $100,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**The Pearson Clinical Field Research team is responsible for collecting research data in support of product development for the Pearson Clinical business. Pearson Field Research contracts with Psychologists, Speech-Language Pathologists, and other such professionals to function as examiners who identify potential candidates, administer the assessments, and return the results back to Pearson.** We are seeking highly detail-oriented professionals to join our **Field Research team as Clinical Hand Scorers** . In this role, you will apply established scoring rules to evaluate clinical test administrations with precision and consistency. This is a project-based, limited-term opportunity that offers flexible remote work, with occasional on-site work as needed. **Key Responsibilities** * Attend and successfully complete a week-long training session with the Content team to learn scoring procedures and guidelines. * Review and score test responses in accordance with established scoring rules and criteria. * Record scores accurately in the designated database and ensure data integrity across systems. * Use provided spreadsheets to track and identify tests ready for scoring. * Meet assigned timelines while maintaining a high level of scoring accuracy and consistency. * Report scoring discrepancies, uncertainties, or technical issues to the team lead or supervisor. * Maintain confidentiality and handle all test materials according to data security protocols. **Qualifications & Requirements** * Strong attention to detail and ability to apply scoring rules with accuracy and consistency. * Excellent organizational skills and ability to manage repetitive tasks efficiently. * Proficient in Microsoft Excel and comfortable working with databases or online scoring platforms. * Proficient in PDF editing tools, such as Adobe Acrobat, for reviewing and annotating digital test materials. * Strong written communication skills and ability to follow detailed instructions. * Reliable internet connection and ability to work remotely in a distraction-free environment. * Availability to complete mandatory week-long training and commit to the full project duration. * Prior experience with test scoring, data entry, or educational assessment is a plus. **Education Required** * Bachelor's degree (or higher), with a preference for Psychology, Education, Special Education, or a related discipline. _The pay rate for this role is from $20 - $22 per hour_ _This position is not bonus eligible, and information on benefits offered is_ here _._ _Applications will be accepted through December 12, 2025. This window may be extended depending on the business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Evaluation **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21513 \#location

Adjunct English Instructor for Spring Semester 2026. Courses will be delivered in an online asynchronous format.

BASIC FUNCTION Provide complex scheduling support for several surgical divisions in the Department of Otolaryngology. Oversee and manage the patient care process, resources, and other administrative tasks. Assist with problem solving of scheduling issues. Assist with EPIC In basket and schedulable orders work queues, email, outside referring and internal referring providers, and outlook reception/scheduling incoming email. Coordination of complex follow-up appointments. Schedule surgical cases and in office procedures. Coordinate prior authorizations and predeterminations for complex procedures. Works with patients to investigate and arrange alternative funding sources (e.g., community and institutional) for necessary procedures. Review patient charges to ensure accuracy and answer questions concerning billing procedures and charges. Key areas of responsibility include providing patient access services to UI Health Care, Epic Cadence template management, communicate/collaborate with internal and external constituents, operations, and performance standards. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. KEY AREAS OF RESPONSIBILITY Provide Patient Access Services to Clinical and Non-Clinical Departments: * Provide frontline clinic operation support, such as the coordination of patient appointment scheduling, the preparation of pre-registration paperwork for patient visits, obtaining and verifying pre-authorizations, and the education of patients regarding billing process and additional financial responsibilities. * Follows the scheduling policies to facilitate all patient appointments. * Provides back up for scheduling maintenance functions as deemed necessary. * Assists with provider schedules (Master schedules, daily templates and clinic closures) for clinics as assigned. * Ability to work varying hours between 7 AM and 5 PM as needed. * Attends staff meetings as needed. * May perform other duties as assigned. * Provide services for patients such as interpretation, support in obtaining care, navigating the delivery system, or addressing care/service issues. * Supervise the delivery of services such as health information, clinic scheduling and operations, etc. * Perform tasks/inspections to meet compliance goals, patient/customer satisfaction expectations. * Oversee and maintain the clinical schedule of the faculty. * Oversee and monitor correspondence including inquiries and complaints from the public. * Serves as an intermediary between patients and nursing personnel concerning scheduling concerns and medical needs. * Negotiates appointments with patients and other departments. * Negotiates schedule changes with providers and communicates changes with staff/supervisors. * Collaborate with peers and co-workers to enhance the delivery of health care. * Provide feedback to management on means to achieve goals and resolve service issues. Patient Satisfaction/ Service Excellence: * Provide high level customer service with internal and external customers, including patients, visitors, physicians and other clinical staff. * Ensure patient satisfaction and safety by ensuring calls and inquiries are documented and triaged appropriately. * Address concerns of patients, provide service recovery, and escalate issues as needed. Operations and Quality Standards/ Improvement: * Recommend processes to enhance patient and customer satisfaction. * Review scheduling templates and make recommendations for improvement opportunities related to patient access and clinical operations. Human Resources Management: * May provide training or other aspects of the onboarding process for students and other staff. Financial Management: * Collaborate with others regarding the management of Pre-Access and Financial Counseling. QUALIFICATIONS * A Bachelor's degree or an equivalent combination of education and experience is required. * Excellent written and verbal communication skills are required. * 6 months related experience is required. * Proficiency in computer applications including Microsoft Excel, Word, Outlook, and OneNote is required. * Experience in an outpatient clinic setting is highly desirable. * Previous customer service experience is highly desirable. * Experience with Epic Optime is highly desirable * Experience with hospital operations and/or Ambulatory Clinic operations is desirable. * Experience with EPIC is desirable. * Experience with scheduling is desirable. * Experience with in person patient interactions is desirable. * Knowledge of University of Iowa Health Care policies, procedures and regulations is desirable. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact **********************. Additional Information * Classification Title: Clinic Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Ashley Nelson * Contact Email: **********************

The Institute for Clinical and Translational Science (ICTS) Clinical Research Unit (CRU) is seeking a Medical Assistant II to support Phase I-IV clinical trials for both pediatric and adult participants. As part of a cutting-edge research program advancing groundbreaking therapies, this role contributes to studies that directly impact patient care locally and globally. Working under the direction of CRU nurses and providers, the MA II provides direct patient care within the medical assistant scope of practice (e.g., vital signs, ECGs, specimen collection) and offers related clerical support in an ambulatory clinic research setting. The MA II also ensures each visit is safe, organized, and efficient by preparing exam rooms, ensuring appropriate consents, and communicating with participants, families, and research teams. This position is 100% time and is performed fully on campus at UI Main Campus. Duties to include but not limited to: * Facilitate the efficient flow of research participants through the CRU by coordinating intake, communicating with participants and families, and supporting seamless transitions between study procedures. * Assist nurses and providers during participant assessments by collecting medical histories, reviewing medications and allergies, preparing participants for study-specific procedures, and administering routine immunizations within the MA scope of practice. * Manage internal and external medical records and study-related documentation to ensure accurate, complete, and timely information is available for participant visits and protocol-driven procedures. * Provide clerical and operational support including answering phones, scheduling participant appointments, organizing visit materials, and communicating with research teams and collaborating departments. * Support clinical research activities under the direction of CRU nurses and research staff by preparing exam rooms, assisting with protocol-required specimen collection and vital sign monitoring, and ensuring study visits adhere to safety expectations and visit workflows. For a full job description, please send an e-mail to the contact listed below. About ICTS: The Institute for Clinical and Translational Science (ICTS) at the University of Iowa was approved by the Iowa Board of Regents in 2007 to support the work of investigators involved in clinical and translational science. Our mission is to accelerate translational science through programs to develop the translational workforce, to promote engagement of community members and other stakeholders, to promote research integration across the lifespan, and to catalyze innovative clinical and translational research. These efforts will lead to the development of novel therapies and healthcare delivery strategies, the integration of translational research and clinical practice, and, ultimately to measurable improvements in the health of Iowa and the nation. Percent of Time: 100% Schedule: 8:00a-4:30p Location: University of Iowa Health Care, 200 Hawkins Drive/2BT, Iowa City, IA 52242 Rotations: None Pay Grade: 9 Merit Pay Plan: ************************************************* Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here Minimum Eligibility Requirements: Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology. Desirable Qualifications: * Knowledge of medical instruments and supplies. * Knowledge of medical record documentation requirements. * Knowledge of routine oral, rectal, and injectable medications. * Knowledge and ability to perform CPR and emergency care procedures. * Ability to maintain patient confidentiality. * Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members. * Ability to work safely and willingness to comply with special safety and health precautions including universal precautions. * Ability to provide care regarding patient condition and age. * Ability to use supplies and equipment in a cost-efficient manner. * Ability to maintain personal appearance in accordance with dress code. * Ability to be punctual, dependable, and flexible. This may include altering work schedule to meet unit/patient needs. * Ability to read and understand instructions and guidelines and to read data indicators. * Ability to maintain effective working relationships. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission: * Resume * Cover Letter This job will be posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.Remote within Iowa: This position is eligible for primarily remote work but may require limited work onsite at times. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. As previously discussed, this position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. For additional questions, please contact Amy Stewart at ********************* This position is not eligible for University sponsorship for employment authorization. Additional Information * Classification Title: Medical Assistant II * Appointment Type: Merit * Schedule: Full-time Compensation * Pay Level: 9 Contact Information * Organization: Healthcare * Contact Name: Amy Stewart * Contact Email: *********************

The University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level financial and insurance related position in the healthcare industry. Physician/Hospital Accounts Receivable Management (P/HARM) team members are divided among our sub-teams (i.e. Commercial Insurance, Medicare, Medicaid, and Hospital/Facility billing and Physician/Professional services billing). The P/HARM RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. P/HARM RCR positions are primarily located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. P/HARM RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families. This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. University of Iowa Health Care - recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. WE CARE Core Values: * Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education. * Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. * Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. * Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. * Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. * Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. Position Responsibilities: * Resolve claims from an assigned work-queue to ensure that all claims are worked within the timely filling/appeal guidelines. * Examines, evaluates and verifies medical record document in compliance with third party payor requests/audits for completeness and accuracy, determining conformity to established guidelines or policies. Prepares, compiles, and maintains records; utilizes the Epic Release of Information functionality to complete third party payor requests. * Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from third party payers. * Be expected to maintain a high-level of accuracy to meet productivity and quality requirements. * Identify trends and/or work processes for potential process improvements. * Review and analyze report data to provide status updates to leadership. * Communicate with providers, payers, patients, internal departments, co-workers, and Coordinator's to resolve issues. Classification Title: Revenue Cycle Representative Department: Patient Financial Services Pay Grade: 2B Percent of Time: 100%Location: Hospital Support Services Building (HSSB) This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Equipment: * Onsite - The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet. * Hybrid - while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup. * Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup. Education Required: * Bachelor's degree; or equivalent combination of education and experience. Required Qualifications: * Related customer service experience (typically 6 months or more) in a professional, financial, health care or medical related environment. * 6 months experience working with law firms on medical documentation needs and completing invoicing to firms for documentation provided. * Strong attention to detail with a proven ability to gather and analyze data and keep accurate records. * Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge. * Demonstrated ability to handle complex and ambiguous situations with minimal supervision. * Self-motivated with initiative to seek out additional responsibilities, tasks and projects. Desirable Qualifications: * Experience maintaining professionalism while handling difficult situations with callers or customers. * Demonstrated ability to maintain or improve established productivity and quality requirements. * Familiarity with medical terminology. * Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws. * Basic knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission: * Resume * (optional) Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Zach Schmidt at ***************************. Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: * Monday 10:00 am - 4:00 p.m. * Tuesday 10:00 am - 4:00 p.m. * Wednesday 10:00 am - 4:00 p.m. * Thursday 10:00 am - 4:00 p.m. * Friday 10:00 pm - 4:00 p.m. * Or by appointment - Contact **************************************** to schedule an appointment or just stop by. Visit the website for more information: Application Resource Center | University of Iowa Health Care Additional Information * Classification Title: Revenue Cycle Representative * Appointment Type: Professional and Scientific * Schedule: Full-time Compensation * Pay Level: 2B Contact Information * Organization: Healthcare * Contact Name: Zach Schmidt * Contact Email: ***************************

The Holden Comprehensive Cancer Center at the University of Iowa is seeking a Finance Manager with the Clinical Research Services team that will provide oversight for cancer clinical research finance and accounting. Proactively monitors complex accounting functions, ensuring compliance with all university, state, federal, and sponsor requirements. Negotiates budgets and acts as a resource for financial analysts in negotiating budgets with sponsors. Partners with principal investigators, clinical research staff, and administrators to increase understand of research finances and ensure transparent, compliant, and efficient management of oncology clinical research funding. Partners with leadership to support cross-departmental initiatives and organizational efforts to improve financial compliance and operational efficiency. This position is eligible for a hybrid work arrangement of both on-campus (UI Health Care) and remote work within the state of Iowa upon completion of a 6 month onsite training period, with the majority of work taking place on the U of I/UI Health Care campus. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Duties to include: Financial Operations and Oversight * Oversees clinical research financial workflow processes, ensuring efficiency, accuracy, and regulatory compliance. * Continuously evaluate existing procedures for recording financial transactions to determine and implement methods to improve efficiency and accuracy. * Acts as primary contact for issues related to industry, consortium, NCI-sponsored, and investigator-initiated budgets and accounts. * Oversees and participates in clinical trial budget negotiations and preparation. * Validates accuracy of monthly transactions, ensuring timely sponsor invoicing, subject reimbursements, and vendor payments. * Participates in cross-functional committees, making recommendations and implementing change as appropriate. * Assists in orientation and education of new staff and faculty regarding the clinical trial financial process and expectations. * Oversees the reviews of open trials, ensuring accurate financial reconciliation and implementing corrective actions for billing and compliance issues. Compliance & Risk Management * Works closely with the Research Billing Compliance department of Patient Financial Services to identity opportunities to improve communication and workflows related to financial information * Coordinates Medicare Coverage Analyses with internal staff and external vendors and ensures alignment with the OnCore CTMS system. * Acts as resource for internal and external audit procedures. * Develops and implements internal controls to ensure adherence to university, state, federal, and sponsor guidelines. * Collaborates with compliance offices (e.g., Joint Office for Compliance, Research Billing Compliance) to identify and mitigate risks. Team Leadership & Supervision * Provides administrative supervision of financial analysts, including performance management, workload assessment, and professional development. * Establishes audit and monitoring systems to evaluate staff performance and ensure adherence to financial and compliance standards. * Leads hiring, onboarding, and training of finance staff. * Develops and maintains guidance documents, SOPs, and training resources for finance, regulatory, and clinical research teams. * Designs and implements career ladder frameworks, competencies, and retention strategies in collaboration with HR to support staff growth. Reporting & Strategic Support * Oversees the preparation and analysis of monthly financial reports for HCCC leadership regarding trial revenue and expenditures * Designs and delivers reporting tools to support principal investigators' understanding of trial finances. * Prepares specialized financial analyses and recommendations for leadership decision-making. * Identifies emerging financial and compliance risks and advises leadership on process or policy changes. * Provides financial and operational leadership for large-scale initiatives (e.g., billing system modernization, departmental integration efforts). Strategic Planning & Workflow Optimization * Provide strategic leadership in the development, implementation, and continuous improvement of post-award clinical research financial workflows to ensure efficiency, compliance, and alignment with institutional goals. * Serve as a key stakeholder in the planning, decision-making, and cross-functional collaboration for the billing integration between the institution's clinical trials management and electronic medical record systems (e.g. OnCore and Epic) as it relates to clinical research finance, billing, and compliance, ensuring optimized processes and data accuracy. * Identify opportunities to streamline financial operations and drive process improvement. SUPERVISION RECEIVED: Direct administrative supervision is exercised over all financial analysts in HCCC Clinical Research Services. Functional supervision for the pre-study finance team is provided by the Regulatory and Compliance Manager for activation of trials. SUPERVISION EXERCISED: The Finance Manager reports to the Assistant Director for and collaborates extensively with the Medical Director for CPDM and the Associate Director for Clinical Research. UI Health Care Core Values (WE CARE) Welcoming We are welcoming to the community, partners, staff, and patients utilizing the collective strength of our people. Excellence We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. Collaboration We collaborate with health care systems, providers, and communities across Iowa and the region as well within our UI community. We believe teamwork- guided by compassion- is the best way to work. Accountability We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions. Respect We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. Empowerment We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. Holden Comprehensive Cancer Center is Iowa's only NCI-designated comprehensive cancer center. The NCI designation recognized our cancer center, and its research scientist, physicians, and other health care professionals, for their roles in advancing cancer research that impacts on our ability to prevent, detect and treat our patients with cancer. Not just a floor, or a building, or even confined to a single college. Holden Comprehensive Cancer Center coordinates all cancer-related research, education, and patient care by faculty from 41 departments and six colleges, as well as UI Health Care and UI Children's Hospital. Percent of Time: 100% Work Schedule: Monday - Friday, Hours generally worked between 7:00am-5pm Pay Grade: 5B **************************************** Benefits Highlights * Regular salaried position located in Iowa City, IA * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans * For more information about Why Iowa?, click here REQUIRED QUALIFICATIONS * Master's degree in a Business, Accounting or related field, or an equivalent combination of education and experience. * 3 -5 years of experience in accounting or finance * 1-3 years of experience in clinical trial budget development and negotiation including investigator initiated and industry sponsored trials * 1-3 years of supervisory experience that includes financial management as well as performance management and staff development * Experience with financial contracts, sponsor invoicing, and revenue reconciliation * Experience with billing compliance requirements and close out procedures * Excellent written, verbal, and interpersonal communication skills * Strong attention to detail and proven ability to manage complex workflows * Demonstrated proficiency in computer software applications including Microsoft products and various databases. HIGHLY DESIRED QUALIFICATIONS * Demonstrated expertise in complex budget development * Demonstrated knowledge of Medicare Coverage Analysis and its application to clinical trial DESIRED QUALIFICATIONS * Experience with insurance and healthcare billing processes * Familiarity with Advarra OnCore CTMS, including financial modules * Knowledge of medical terminology and clinical trial operations * Knowledge of University of Iowa accounting policies, procedures, and systems Application Process: In order to be considered, applicants must upload a resume and cover letter(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. References: Five professional references will be requested and required at a later step in the recruitment process This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to Sarah Waldschmidt at *************************** Additional Information * Classification Title: Mgr, Acct & Financial Analysis * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus, Hybrid within Iowa Compensation * Pay Level: 5B Contact Information * Organization: Healthcare * Contact Name: Sarah Waldschmidt * Contact Email: ***************************

Title: Academic Advising Specialist 997421 Unit/Department: University Administration Salary: Commensurate with experience and qualifications of the selected candidate Drake Blended Advising Model: The Drake Blended Advising Model is a team-based approach developed to meet the evolving academic, personal, and professional needs of students, and positively impact retention and persistence to graduation. Job Summary: Drake University is seeking two highly motivated and detail orientated academic advising professionals who value equity and inclusion to serve as academic advising specialists (1) within the College of Arts and Sciences and (1) within the College of Business and Public Administration. Under the direct supervision of an assistant or associate dean within the respective academic college, the academic advising specialists will be key contributors to the successful transition and matriculation of their assigned student caseloads from orientation to graduation. Work Schedule & Location/Remote Work/Hybrid Opportunities: These positions are on-campus positions. Typical work schedule includes Monday through Friday 8:00 a.m. - 4:30 p.m. Some weekend and evening hours may be requested. Upon successful completion of onboarding process and continued satisfactory performance, a customized work arrangement (such as some flexibility with hours and remote work), may be possible. Minimum Qualifications: * Bachelor's Degree * At least two years of experience in education. Will consider graduate assistantship or graduate level internship(s) when calculating years of experience * Experience with, and enthusiasm for, collaborating with diverse student, staff, faculty, and community constituencies Preferred Qualifications: * Master's Degree * 2+ years of experience within academic advising in higher education or a related higher education content area * Working knowledge of the principles, practices and techniques of academic advising and the ability to apply such principles, practices and techniques to academic advising, retention, and student success * Strong interpersonal, oral, and written electronic communication skills sufficient to prepare, explain, and present messages and materials for diverse audiences and maintain positive relationships * Strong organizational skills and an ability to maintain accurate, detailed records. * Capable of managing projects with competing priorities and deadlines * Provide responsive, accurate, and detail-oriented student-centered support * Ability to build cooperative, collaborative partnerships across the University to support student retention and success Job Duties: * 55% - Academic Advising and Registration: Facilitate students' transition to Drake by providing general information about university academic requirements, policies, processes, and resources. Facilitate introductions to faculty mentors/advisors as appropriate. Advise an assigned caseload of students and provide support in making recommendations regarding program of study, degree requirements, course offerings, education planning, and necessary testing and pre-requisites for curricular requirements. Provide accurate, detailed information about applicability of transfer credits and time and path to degree. Provide support and outreach for registration preparation. Track and monitor progress toward degree. Maintain accurate and detailed student records, including degree audits, academic petitions and substitutions, and curricular files using various technology systems (i.e.; Banner, Starfish, etc.). Assists with graduation applications, candidacy petitions, and degree verifications. Serve as a member of the university advising council. Collaborate with Director of Advising, advising specialist colleagues internal and external to home academic college, and faculty mentors/advisors to implement advising policies, procedures, communications, and training as agreed upon by the university advising council. Assist various campus offices with the operational aspects of advising, including faculty mentor training and support, study abroad planning and equates, NCAA athletic certifications, transfer credit evaluations, etc. * 40% - Student Success and Retention: Collaborate on academic unit and university initiatives to support retention and persistence, including but not limited to summer melt mitigation, bridge programs, academic recovery plans and proactive student interventions. Serve as a resource for academic support such as time management, study skills, and approaching professors and connect students to, key student support resources and make referrals as appropriate. Participate in new and continuing student programming, including but not limited to orientation planning for new student transition and implementing the college advising and registration process for continuing students. Assist college/school with the student academic standing process, including probation and suspension, dismissals, withdrawals, reinstatements, and re- enrollments. * 5% - Other duties as assigned. Special Instructions to Applicants: For consideration, you must apply online. Please include a resume and cover letter. If you have any questions about this job positing or the application process, please email ********************* . Review of Applications Begins: A review of applications will begin immediately. This position will remain open until filled.

The Department of Pharmaceutical Care is seeking a full-time Pharmacy Support Services Specialist to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City. Duties to include: Patient Adherence Management * Manage refill services for select patient populations in accordance with department policies and procedures. * Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues. * Monitor and manage inventory activities related to patient prescription needs. * Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration. Enrollment of patients in specialty pharmacy services including: * Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences. * Provision of appropriate enrollment and contact information. * Provides highest customer service experience for patients and providers. Communication/Training: * Understand the importance of effective business communication and maintaining professionalism in difficult situations. * Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices. Problem Resolution * Provide assistance with the resolution of shipment/delivery issues. * Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues. * Provide assistance to patients with billing and claim resolution issues Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including: * Workload statistics (enrolled/active patients, mail outs, etc) * Phone statistics Assists with evaluation and implementation of new policy and procedures * Participate in piloting new workflows/procedures * Assist with preparing training and orientation materials for new procedures * Assist with training and orientation of staff to new procedures * Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedure Other duties as assigned * Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs * Provide cross functional support to assist with troubleshooting claim payments Pay Level: 3A ********************************************************************************************************************* Education Requirements: * Completion of a Bachelor's degree or equivalent combination of education and experience. * Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment. * Successful completion of the pharmacy technician certification exam within one year of the start of employment. Experience Requirements: * Previous experience (typically 6-12 months) in support or customer service. * Experience and proficiency with computer software applications (i.e. Microsoft Office Suite - Word, Excel, Outlook, PowerPoint) or comparable programs. * Strong attention to detail and proven ability to gather and analyze data and keep accurate records. * Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow. * Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations. * Demonstrate effective problem-solving abilities and meets challenges with resourcefulness. * Familiarity with medical terminology. Desired Qualifications: * Experience working in a complex hospital system is highly desirable. * Experience working in a collaborative team environment is desirable. * Pharmacy experience is desirable. * Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable. * Experience working with multiple technology platforms (i.e. Epic, GE) is desirable. * Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable. * Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Regan Lampe at *********************. This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Additional Information * Classification Title: Support Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Regan Lampe * Contact Email: *********************

The University of Iowa Health Care Information Systems has an outstanding opportunity to join our team as an Enterprise Reporting Architect or a Senior Enterprise Reporting Analyst. The Senior Enterprise Reporting Analyst/Enterprise Reporting Architect at UI Health Care Information Systems is responsible for developing reports and analysis to support clinical and operational processes aligned with organizational goals within UI Health Care. This includes engaging with data stewards and stakeholders to understand workflows and processes to provide accurate, actionable information. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. This position can be filled as a Enterprise Reporting Architect or a Senior Enterprise Reporting Analyst. Position Responsibilities: * Collaborate with internal customer/stakeholders to define and document data, analytics, and reporting requirements. * Ensure timely completion of data requests, using appropriate tools and applications within Epic or 3rd party BI tools. * Provide first tier end user support and guidance for data solutions, platforms, and training. * Execute assigned projects and deliverables to support analytic activities and improvement opportunities aimed at optimizing operational efficiency and quality patient care. * Coordinate and participate in the planning, definition, design, and implementation of all reports and applications in collaboration with appropriate stakeholders and data stewards. * Manipulate, analyze, interpret, and summarize data through presentations to facilitate decision making for stakeholders and communicate findings of analyses. * Responsible for data extracts, statistical analyses, data transformations and presentation of analysis utilizing appropriate tools. * Document all aspects of process when developing analysis including requirements, design, decisions, logic, inclusions, exclusions, and code. Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research. HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff * Pay Grade: **************************************************************************** * Salary: * Enterprise Reporting Architect: $82,073.00 to commensurate - Paygrade 5B * Senior Enterprise Porting Analyst: $66,992.00 to commensurate - Paygrade 4B * The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at ***************************** * Percent of Time: 100% * Location: Remote/3281 Ridgeway Drive, Coralville, IA * Staff Type: Professional & Scientific * Type of Position: Regular Education Requirements: * Bachelor's degree in Computer Science, MIS, or related discipline or an equivalent combination of education and relevant experience. Experience Requirements: * Reporting experience, typically 3-5 years for the Senior Enterprise Reporting Analyst; and 5-7 years for the Enterprise Reporting Architect. * Experience in MS SQL to write optimized queries across large volumes of data with the ability to write complex queries and performance tune. * Experience with data visualization/reporting/BI tools. * Knowledge of data warehouse fundamentals. * Proven track record of researching, organizing, analyzing, and synthesizing data to support effective decision making. * Demonstrated ability to work with multi-disciplinary teams to define system requirements and understand business reporting outcomes. * Demonstrated organizational and project management skills with the ability to multi-task and work independently, as well as cooperatively with others. * Excellent verbal and written communication skills as well as strong customer service skills. * Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Desired Qualifications: * Epic certifications(s) or experience related but not limited to the following: Cogito Fundamentals, Cogito Tools Administration, Caboodle Data Model, Clarity Data Model, Radar, EpicCare Ambulatory, EpicCare Inpatient, EpicCare Procedure Orders, Cadence, etc. * Advanced knowledge of reporting with Microsoft Power BI. * Experience working in a healthcare delivery setting with clinical, operational, or financial reporting experience. * Advanced analytical skills necessary for the evaluation of complex data sets . * Experience working with vendors to define system requirements, integration strategies, and implement interfaces. To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. For additional questions contact Kasie Dodd - ******************** Additional Information * Classification Title: Business Intel Architect * Appointment Type: Professional and Scientific * Schedule: Full-time Compensation * Pay Level: 5B * Starting Salary Minimum: 82,073 Contact Information * Organization: Healthcare * Contact Name: Kasie Dodd * Contact Email: ********************

**Application Requirements** To follow state licensure requirements, we are required to collect the below documents as part of the application process. We will not be able to consider you if the following is missing from your application. + Resume + Official or Unofficial Transcripts (Associates, Undergraduate, Postgraduate, as applicable) + Certifications (images of up-to-date Certifications only) **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **What You'll Do Here** **Your role** As an **Instructor** with Infosec, you'll have the opportunity to share your real life experience with the Information Security and Information Technology world. You'll be an influencer, motivator, and thought leader in the industry. We encourage our instructors to constantly expand their skills through our own certification courses (usually on the house!), helping you reach your professional and technical goals. You have a commanding presence and are able to manage a classroom easily. You're not just interested in a job, you're passionate about your craft and understand that sharing knowledge is one of the most important things you can do. You also know that excellent communication skills are imperative in any position and you get a thrill from presenting technical information to others. You've probably sat through a boring certification class and thought about all the ways you'd rather have learned the material. Take those ideas and implement them at Infosec; we understand that engagement is just as important as the material. Our team of instructors are friendly, determined people who love what they do and have fun doing it! You'll be the face of Infosec and part of our growing team of full-time instructors. Our instructors teach about thirty-five weeks out of the year, and spend time working from home, crafting course material. You'll be delivering classes both online and in person as well as giving your expertise to aid our content creation team. Your mission is to educate our students with all your worldly knowledge and prepare them for the respective certification exam. **Your qualifications** + Excellent teaching and facilitation skills, and a deep-seated desire to aid others in learning + Proven knowledge and experience installing, maintaining and troubleshooting many common information technology systems, including Microsoft, Cisco and Linux technologies + Mastery of information security best practices including: encryption, application security, penetration testing, and computer forensics + Ability to evaluate, design, and implement curriculum, testing, and/or teaching methodologies. + Ability to teach effectively with students with diverse professional backgrounds + Ability to communicate effectively, both orally and in writing. + Knowledge of teaching methods, curriculum, and education programs. + Knowledge of academic and/or vocational education curricula + Knowledge of and ability to apply relevant current education methodologies and techniques + 4+ years of technical Information Technology and Information Security experience (e.g Network Engineer, Security Engineer, etc.) + 1+ years of Adult Education experience + **Ability to travel 50-75% (most commonly to Dulles, D.C., Atlanta, Dallas, Las Vegas, Colorado Springs, Chicago and San Diego)** + Bachelor's degree in CIS, MIS, IT, and/or appropriate skill level in related field. **Industry requirements** + Primary focus areas include Computer Security Concepts & Best Practices; Information & Cyber Security Operation, Governance, Assurance and Compliance; associated business processes and a solid understanding of the Industry Standard Professional Certification programs. + Experience and current certifications in two or more of the following (with the ability to achieve current certifications from the additional list below): + CISSP (Certified Information Systems Security Professional) + CCSP (Certified Cloud Security Professional) + CEH (Certified Ethical Hacker) + CPT (Certified Penetration Tester) + CISM (Certified Information Security Manager) + CISA (Certified Information Systems Auditor), + CSSLP (Certified Secure Software Lifecycle Professional), + CAP (Certified Authorization Professional), + CRISC (Certified in Risk & Information Systems Control) + CGEIT (Certified in the Governance of Enterprise IT) Infosec, a Cengage Group company, believes knowledge is power when fighting cybercrime. We help IT and security professionals advance their careers with skills development and certifications while empowering all employees with security awareness and privacy training to stay cyber safe at work and home. It's our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime. We've been named to Madison's Top Workplaces and Chicago's Best Places to Work, and pride ourselves on our employee culture. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $30,000.00 - $32,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: The Opportunity UNI is seeking a Chief Information Security Officer (CISO) who wants to own and shape an ever evolving institutional information security program. The CISO provides institution-level leadership for this program, reports to the Chief Information Officer, and leads the information security office within the Information Technology (IT) department. This role is responsible for setting direction for information security, managing risk in a way that supports teaching, learning, research, and operations, and building a culture where security is understood as an enabler of the university mission. The CISO works closely with campus partners to balance security, usability, and budget in a regional comprehensive setting where collaboration is essential. Key Responsibilities The CISO will: * Provide institution level leadership for UNI's information security and privacy program, including strategy, governance, and day to day operations of the information security office. * Identify and assess information security, privacy, and technology risks and recommend and implement standards, control frameworks, and processes that support teaching, learning, research, and operations in a regional comprehensive university setting. * Design and maintain a modern security architecture across networks, systems, applications, cloud services, and data platforms, aligned with university policies, Board of Regents expectations, and applicable regulatory and contractual requirements. * Oversee identity and access management, including account lifecycle, multi factor authentication and authorization, privileged access, and related governance and controls. * Lead incident monitoring, detection, investigation, and response, including post incident reviews that drive continuous improvement and realistic risk reduction. Significant incidents may occasionally require leadership and coordination outside standard business hours. * Partner with IT units and campus leaders to embed security and privacy requirements into technology planning, solution design, procurement, and change management, including vendor and third-party technology risk, digital accessibility, and AI related initiatives. * Develop and champion security awareness and education efforts for the university community and provide consulting support so departments and IT staff can implement secure, practical solutions. * Lead, coach, and develop a collaborative, customer focused security team and build strong partnerships with IT units, colleges, divisions, and administrative offices. * Participate in and help lead information security governance processes, manage designated budgets, recommend tools and services, and represent UNI with Regents partners, peer institutions, government entities, auditors, insurers, and relevant professional organizations. About You Required qualifications * Bachelor's degree, preferably in information technology, computer science, information systems, cybersecurity, business, or a related field. * At least seven years of progressive experience in information security, risk management, or closely related IT leadership roles, including experience leading or serving as a primary owner for one or more major components of an enterprise or institutional information security program. * Demonstrated experience leading information security work that includes most of the following: security governance, risk assessment, incident response, identity and access management, vendor and third-party technology risk, security policy development, and security architecture or design. * Strong interpersonal communication, relationship building, change leadership, and strategic planning skills. * Experience working in a complex, decentralized organization and building strong relationships and influence across diverse stakeholders. Preferred qualifications * Master's degree in a related field. * Professional security certifications such as CISSP, CISM, CRISC, or equivalent. * Experience in higher education, public sector, or another complex non profit institution. * Experience with cloud security, vendor and third-party risk management, and budget management. * Experience partnering on or supporting technology aspects of digital accessibility and responsible AI use, or a clear interest in learning and leading in these areas. * Experience with network and systems security architecture and analysis and familiarity with regulatory and compliance frameworks such as FERPA, GLBA, HIPAA, PCI DSS, CMMC, or similar standards. Position Details: Job Category: Professional and Scientific Type of Position: Annual Service Schedule: Calendar Year This position is eligible for a hybrid schedule. Remote work must be performed within the state of Iowa. Employees who elect remote work must comply with the requirements of our remote work policy and agreement. Application Instructions: All application materials received by December 10, 2025, will be given full consideration. To apply for this position, please click on "Apply" and complete the Employment Application. The following materials must be attached when applying: 1) Resume 2) Cover Letter You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email *********************** or call ************. Compensation: $130,000 to Commensurate Pay Grade: 124 Pay Basis: Salary Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus

The University of Iowa, Accounts Payable Department is seeking a qualified Accountant to support various accounts payable duties with emphasis on evaluating and resolving voucher match exceptions on Purchase Orders and Ghost Cards. This position is not eligible for University sponsorship for employment authorization. Duties Include: * Oversight of AP Receiving shared email account-respond to emails in timely and professional manner. * Analyze and monitor key performance indicators for Accounts Payable * Assist with identification of opportunities for automation. * Assist with monthly accounting reports. Location: 100% Remote within Iowa Schedule: Monday through Friday, 8:00am-4:30pm Salary: $42,392 to commensurate For a full job description, please send an e-mail to the contact listed below. Required Qualifications: * Bachelor's degree in accounting or a related field, or equivalent combination of education and experience. * Experience (typically 6 months) in Accounting and/or Accounts Payable. * Must be proficient in computer software applications such as Microsoft Office, including Excel and Word. * Excellent written and verbal communication skills. * Good organizational and analytical/statistical skills with the ability to meet deadlines and multitask. Desirable Qualifications: * Knowledge of automated accounting systems. * Familiarity with University systems such as PeopleSoft, APPO, ePro and ProTrav. * Knowledge of University business processes and procedures. Position and Application Details: To be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brooke McMurl at *********************** ************. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: Accountant * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Remote within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Finance & Operations (General) * Contact Name: Brooke McMurl * Contact Email: ***********************

The Assistant Ombudsperson serves the entire University of Iowa community-including students, faculty, staff, and members of UI Healthcare-by providing a confidential, impartial, informal, and independent resource for addressing concerns and resolving conflicts. This role ensures that individuals have access to a safe and trustworthy environment where they can seek guidance, explore options, and resolve issues without fear of retaliation or breach of confidentiality. Acting as a neutral party, the consultant supports individuals in navigating interpersonal, academic, or workplace challenges through informal resolution strategies such as coaching, facilitated dialogue, and referrals to appropriate services. The consultant is committed to fairness, respectful communication, and ethical problem-solving, helping ensure that all members of the University community are treated justly within institutional systems. Beyond individual support, the consultant monitors emerging trends and systemic concerns, offering insights that may inform improvements to policies, procedures, and practices. This role plays a vital part in fostering a respectful and responsive campus environment where concerns are addressed constructively and collaboratively. There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University's commitment to creating welcoming and respectful environments for all. This position is eligible for hybrid/remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. This is a 50%-time position. Selected candidate must reside in Iowa. Key Areas of Responsibilities Non-Clinical Programs and Development, Presentation, and Evaluation * Provide conflict management services to students, staff, and faculty while identifying and notifying administrators of trends on campus. * Employ a wide variety of problem-solving techniques to assist visitors, including listening, helping to clarify problems, identifying and evaluating options, referral to other resources as necessary, coaching on effective conflict management, negotiation, shuttle diplomacy, 3Practice circles, and mediation, with an understanding that visitors must be consulted and grant permission before any direct action is taken. Strive to do no harm and develop a mutually satisfactory process for resolution. * Develop and maintain an impartial perspective regarding conflicts and concerns. When possible, the ombuds will seek out alternative explanations to try to understand the perception of other parties who are involved and develop a holistic perspective on the issues. * Bring to the attention of those in authority and if necessary, the entire University community, any concerns/issues regarding University policy, procedures, and personnel that should be addressed. Consultation Services * Provide informal and confidential consultation to members of the campus community who are aggrieved or concerned about an issue. * Remain independent and impartial and exercise good judgement. * Provide conflict management services to staff, students, faculty, and others by listening, offering information on university policies and processes, identifying other resources, developing options, coaching, negotiating, and mediating. Offer a safe environment to discuss any concerns or issues. * Apply essential knowledge of, and experience with, current University policies, procedures, and personnel in resolving complaints, and assist inquirers in interpreting University policies and procedures. Administrative Responsibilities * Effectively collaborate with all other offices and resources on campus. * Work effectively with visitors and campus resources. * Ensure that the integrity of the office is maintained by all ombuds office staff through independence, fair process, impartiality, confidentiality, and timely attention to the resolution of issues while treating people with dignity and respect. * Maintain caseload data, include user demographics, and provide support for the development of the annual report. To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Libby Kleppe at **********************. Required Qualifications * Bachelor's degree in psychology, social work, counseling, behavioral science, or a related field; or an equivalent combination of education and experience is required. * One year of experience in conflict management, law, ethnic studies, social science, psychology, education, social work, public administration, healthcare, alternative dispute resolution, and/or human resources in higher education, or related field. * Demonstrates an extensive proficiency in effectively and efficiently processing a high volume of information and the ability to develop and follow consistent processes with a high level of accuracy, organization, prioritization, and timeliness. * Proven experience in handling sensitive information with discretion, and a strong commitment to upholding confidentiality and integrity. * Proven ability to take initiative in challenging authority, when necessary, while being recognized for - active listening, sound judgment, and fair, solution-oriented problem-solving. * Demonstrated experience utilizing communication techniques and relationship building skills that enable one to work with a variety of individuals and groups in a constructive and collaborative manner. * Willingness to actively engage as a member of the International Ombuds Association and participate in relevant professional development opportunities. Desirable Qualifications * Master's degree in psychology, legal studies, social work, or healthcare. * Knowledge of University administration, structure, policies, and procedures. * Successful completion of the IOA Foundations Course. * A minimum of 40 Hours of Basic Mediation Training. * Training in conflict coaching and/or other alternative dispute resolution techniques. * Experience working in an Ombuds office. Application and Position Details * In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter * Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Libby Kleppe at **********************. Benefits Highlights * Regular salaried position. Pay level 3A. Located in Iowa City, Iowa. * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. * For more information about Why Iowa? Click here. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: Behavioral Health Consultant * Appointment Type: Professional and Scientific * Schedule: Part-time * Work Modality Options: Hybrid within Iowa, Remote within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Office of the President * Contact Name: Libby Kleppe * Contact Email: **********************

Our Opportunity: The Academic Program Chair will provide support to Purdue University Global's School of Nursing. Building on Purdue University's mission to provide greater access to affordable, high- quality education, Purdue University Global is a public, nonprofit institution offering a world-class education online. Job Summary: The Academic Program Head (Program Head) reports to the Associate Dean for Undergraduate Nursing. In collaboration with the Associate Dean, the Program Head serves as the liaison to the state board of nursing, is accountable for student interviews and onboarding, and performs just-in-time service recovery with students, faculty, and key clinical partners. Additionally, the Program Head assists in business development opportunities, clinical site relationship maintenance, and student success data tracking. The Program Head is responsible for the selection, training, assessing and managing of full-time, adjunct faculty, and simulation operation specialist(s) at his/her/their location. Successful candidates in this role will reside in the Council Bluffs, IA area or within a commutable distance. The Academic Program Head is required to be onsite to manage direct reports, facilitate partnership needs, and continue to ensure quality learning experiences for students. This hybrid role is based in Council Bluffs and Dallas County, offering flexibility for candidates who prefer a balance of onsite and remote work. Regular in-office presence is required, but candidates are not expected to be onsite five days a week." The clinical site is located at Dallas County Hospital 610 10th Street, Perry, IA 50220". What to expect in this role: ● Manage direct reports for the program location (Faculty, Simulation Operations Specialist, NCLEX Mentor, and Clinical Coordinator) ● Maintain clinical site relationship, to include: Serve as the liaison to the state board of nursing (BON) and attend all BON meetings. Manage all student contracts and compliance, develop and execute the clinical faculty training program and lead the onboarding process with all clinical sites. Develop and maintain key clinical partnerships and partner with the Business Development Management (BDM) team as needed. ● Ensure quality and relevant learning experiences for students, to include: Implement NCLEX-RN preparation plan developed by the SON Didactic and clinical course monitoring for continuous quality improvement Host nursing success meeting for all admissions once per term Experience: ● Masters Degree in Nursing ● 3-5 Year's; experience in post-secondary education (experience with online instruction is a plus). ● Certification as a Certified Nurse Educator (CNE) to be obtained within 12 months of hire. Possesses required knowledge of best practice in higher education pedagogy. ● Preferred Qualifications: Doctoral degree preferred from a regionally accredited institution and certification in their area of specialization. What we're looking for: ● Proficiency in the use of Microsoft Office and Google applications and Google ● Excellent communication, organizational, and time-management skills, with a strong knowledge of the financial implications of managing people, projects, and schedules ● Ability to work independently in virtual and location-based onsite environments with minimal supervision ● Thinks strategically, effectively working with the team to analyze data, implement-data informed, student-centered decisions, and adapt to changing technologies ● Skill in networking with clinical and business development partners, with the exceptional ability to perform relationship management with healthcare partners, students, and faculty ● Ability to manage multiple tasks, work with a high level of accuracy, and be effective in a leadership role ● Ability to maintain confidentiality and discretion at all times. ● May require occasional travel (approx. 10%) in addition to onsite presence. Additional Information: ● The target salary for this position is $90,000 to $94,000 annually. ● Purdue University Global will not sponsor employment authorization for this position. ● A background check will be required for employment in this position. ● FLSA: Exempt (Not Eligible For Overtime) ● Purdue Global is an EEO/AA employer. Our goal is to recruit and retain talent from a broad pool of applicants. Purdue Global celebrates a variety of perspectives, experiences, and skills to support a success-focused environment for employees and students. Employment decisions are based on qualifications, merit, and business needs. All are encouraged to apply. #HEJ