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  • Customer Care Center Specialist

    American Nurses Association 4.4company rating

    Non profit job in Silver Spring, MD

    Career Title: Customer Care Center Specialist Department: Certification Note: Competitive salary commensurate with customer service experience FLSA: Non-exempt (hourly) Note: Union dues are 1.44% of bi-weekly paycheck Career Summary: The Certification team is looking for a dedicated Customer Care Center Specialist (CCCSP) that functions as an integral member of the American Nurses Enterprise (ANE) Customer Care Center and is primarily responsible for providing real-time first call resolution to incoming customer calls and for responding to customer inquiries received via email. The CCCSP handles calls and emails that impact individual nurses, health care organizations, state/regulatory bodies, and vendors. The CCCSP addresses and resolves questions or issues that include but are not limited to certification/verification, publications, financial transactions, and membership. The CCCSP must be able to work in a fast-paced environment, be able to multi-task, and always maintain calm and efficient demeanor. The CCCSP is the "customer face" of the ANE. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through the power of nurses. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: General Duties: * Provides real-time first call resolution for incoming customer calls received via the queue. Average call volume for the Customer Care Center is 80 calls per day. Functions include assisting customers with general website navigation; providing general information on ANE products and services, including available webinars and promotional codes; creating or completing online certification, verification of certification, membership and publications orders; processing credit card payments for a variety of products including payment for balances due; and providing general information regarding statuses of certification, verification, membership and publication orders. Documents all customer interactions in Personify contact tracking and escalate issues according to established processes. Meets service level expectations. Certification and Verification: * For certification and verification customers, they provide sensitive and accurate certification information to high-stakes customers including state boards of nursing, credentialing companies, and employers of certified nurses, according to clearly defined processes within the certification work unit. Is responsible for conducting in-depth research of detailed financial receipt inquiries from verification customers and providing accurate information on the status of prepaid verification accounts, resolving duplicate order issues, and providing available customer service recovery options such as free verification orders. This also includes the creation of certification and verification orders and processing credit card payments for verification and certification products. Processes tier-1 refunds as needed. Certification Application and Exams: * For certification application and exam issues, research customer issues within the Personify database, ImageSilo (online access to archived hard copy application items), and GEE (Prometric eligibility access) and resolve or determine escalation of a customer service issue, as appropriate. Publications: * For publications customers provide general information regarding the status of orders and accept payments for balances due for orders already created in Personify. Creates orders in Personify system for routine, Tier 1 orders and escalates upper Tier orders as appropriate, in line with SLA. Forwards Acknowledgements and invoices as appropriate for Tier 1 orders. Alerts Publications team of any trends or issues that need to be addressed at the system level. Membership: * For Membership, assist individual nurse members and potential members with tier-1 inquiries including but not limited to membership status, types of memberships available, membership rates, membership benefits, and payment status. Process requests such as updating credit card information, issuing a member card, transferring membership, resolving duplicate record issues, providing a receipt, and troubleshooting and resolving tier 1 payment issues including refunds. Create membership orders in Personify and process necessary payments for individuals requesting to join or reinstate their membership assuring the correct membership option is selected from a complicated structure established by the Constituent and State Nurses Associations (C/SNAs). Alerts Revenue Operations of any trends or issues that need to be addressed at the system level and Membership of any issues relating to benefits, fulfillment of incentives or general issues relating to ANA membership. Other Duties as Assigned: Responds to customer inquiries received as assigned, and follow-through to resolution of inquiries. Average email volume is 100 - 150 messages per day. Inquiries received via email include communication with high-stakes customers; financial research; and general research across Personify, ImageSilo, and GEE. Manage personal voicemail messages, email messages, and Personify contact tracking entries. Meets expectations for accuracy of responses and response time to all inquiries as established by departmental metrics. Sets up and maintains company verification accounts. Investigates and resolves all common verification-related concerns such as order status updates and reprint requests. Runs daily Personify print jobs to generate authorization to test notices, verification of certification letters, receipt of application notices, and renewal notices. These notices are time-sensitive and directly affect the ability of advanced practice registered nurses (APRNs) obtain/maintain appropriate state licensure and to be/remain employed. Processes hard copy requests for name changes, duplicate wall certificates and exam reassignments. Timely name changes may impact customer ability to test. What you bring to the American Nurses Enterprise: Education: * Associate degree in Business or equivalent work experience is required. Related Work Experience * One (1) to three (3) years of experience in an office environment or closely related work such as membership department, or service-oriented position. Skills Excellent administrative and computer skills. Strong critical thinking skills Strong critical thinking and analytical skills Strong customer service skills. Good organizational skills required. Requires strong people skills to deal with confidential issues. Ability to work on multiple tasks and prioritize the workload Strong verbal and communication skills with attention to detail required. Additional Qualifications * Able to multi‐task and work under pressure while maintaining a calm attitude with coworkers and/or candidates who call for assistance. Preferred Skills & Experience * Association work in a call center environment that is highly desirable. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANA contributes to a healthier world through the "Power of Nurses." An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including, but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: Our main office is located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20910 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association, including the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF) Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-39k yearly est. 5d ago
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  • Manager, Generative AI Advisory and Oversight

    Information Technology Senior Management Forum 4.4company rating

    Non profit job in McLean, VA

    As the Manager, Generative AI Advisory and Oversight, you will serve as a subject matter expert for AI/ML platform and system risk analysis, including the Capital One Generative AI platform and Agentic AI system architectures. You will collaborate with first‑line Cyber and Technology teams as well as other risk management offices to perform risk assessments, design reviews, and advise on the AI/ML roadmap and implementation plan with security, technology, and architecture best practice viewpoints. Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first‑line CISO has operational responsibilities and reports to the CIO. The second‑line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must constantly make technology decisions. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly‑skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high‑impact results. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio. The demands and high‑visibility nature of this position requires an expert with a proven ability to work independently in a fast‑paced environment and who can begin contributing immediately. Responsibilities: Provide technical leadership in assessing the architecture, security requirements/controls, roadmaps, and reusable patterns for AI/ML system design and deployments (including Agentic AI frameworks), while providing oversight and effective challenge over the end‑to‑end AI/ML lifecycle Evaluate proposed and approved AI/ML technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Develop and maintain AI/ML risk guidance to ensure the safe adoption of emerging technologies, including governance for agentic AI components, establishing secure data/tool interaction models and how to maintain secure operational boundaries Evaluate the dynamic behavior of AI systems and oversee the development of key continuous monitoring controls and testing, ensuring that non‑deterministic outputs and autonomous actions remain within risk appetite Define requirements for AI observability, focusing on the traceability of autonomous decisions and comprehensive system audit trails Mentor junior risk associates to bring them up to speed on AI/ML architecture and risks, including Generative AI, AI Agents, and Agentic AI systems Build and maintain relationships with technical leaders, engineers, architects, and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risks are well communicated and understood by key stakeholders Demonstrate enthusiasm for keeping current with AI/ML trends, actively experimenting with and learning new technologies, engaging in both internal and external technology communities, and providing mentorship to colleagues within the risk management and engineering sectors Demonstrate strong analytical, problem‑solving, and decision‑making skills Define, structure and plan work independently Translate complex ideas, technology, and programs into language executives can relate to and perform as a key influencer on technical decisions that affect the AI/ML platforms and systems Draft and communicate independent reports for broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Coordinate program‑related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups Basic Qualifications: Bachelor's degree or equivalent military experience At least four years of experience in Technology Management or Cyber Risk Management At least one year of experience architecting, designing, developing, integrating, delivering, supporting or assessing complex AI systems Preferred Qualifications: 2+ years of experience deploying scalable and responsible AI solutions on cloud platforms (AWS, Google Cloud, Azure, or equivalent private cloud) Master's degree in Computer Science, Computer Engineering, or a relevant technical field Experience assessing GenAI or LLM‑Powered application architectures in production, including security best practices for Generative AI development and deployments Experience drafting and communicating reports or analytic assessments for executives Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to AI/ML implementations and architectures Experience with risk analysis and reports that describe the risk implications to executives Ability to manage multiple high‑visibility and high‑impact projects while maintaining superior results Familiarity with AI controls and control frameworks (NIST AI Risk Management Framework, ISO 42001, OWASP Top 10 for LLM, MITRE ATLAS) Prior experience working in financial services or other highly‑regulated sectors At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 (Manager, Cyber Technical) New York, NY: $215,200 - $245,600 (Manager, Cyber Technical) Richmond, VA: $179,400 - $204,700 (Manager, Cyber Technical) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑************ or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to **********************. Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr
    $215.2k-245.6k yearly 4d ago
  • Finance Director, FP&A & Treasury - Growth-Driven Fintech

    Anza Mortgage Insurance Company

    Non profit job in McLean, VA

    A fintech startup is looking for a Senior Director of Finance to lead finance activities and provide insights that drive business decisions. The role requires extensive experience in FP&A and treasury management. The ideal candidate will have a strong finance background and thrive in a startup environment. This position offers the opportunity to shape the finance function and impact company growth. #J-18808-Ljbffr
    $87k-141k yearly est. 2d ago
  • Senior AIGG Management Analyst - TS/SCI | AI & PM Leader

    Arsiem

    Non profit job in Columbia, MD

    A government services provider is seeking an AIGG Management Analyst based in Columbia, Maryland. This role requires at least 15 years of experience in project management with a focus on budget oversight for government clients. Candidates must have a Master's degree and PMP Certification. Strong financial management skills and an active TS/SCI clearance are essential. The successful applicant will contribute to critical projects with a focus on operational efficiency and compliance. #J-18808-Ljbffr
    $75k-108k yearly est. 4d ago
  • Physician Assistant / Emergency Medicine / Maryland / Locum Tenens / Locum Physician Assistant (PA) - Emergency Medicine - $75 to $121 per hour in Berlin, MD

    Comphealth

    Non profit job in Brunswick, MD

    Physician Assistant | Emergency Medicine Location: Berlin, MD Employer: CompHealth Pay: $75 to $121 per hour Start Date: ASAP About the Position Some locum assignments can be as short as a day, others, years. Some are far from home, others are local. Whatever it is you're looking for, we offer true opportunities, not just postings. CompHealth goes far beyond a job board, providing you with expert guidance tailored to your specific needs and phase of your career.
    $75-121 hourly 1d ago
  • Senior UX Designer - Lead Human-Centered Solutions

    Agencyq, Inc.

    Non profit job in Bethesda, MD

    A dynamic design agency in Bethesda, MD is seeking a Senior User Experience Designer to lead user-centered design efforts for diverse clients. Collaborate with cross-functional teams to create impactful solutions. Candidates should possess 3+ years of UX design experience and an online portfolio showcasing user-centered designs. The ideal individual demonstrates strong communication and problem-solving skills. This role is full time and offers the chance to contribute to meaningful projects across various sectors. #J-18808-Ljbffr
    $82k-115k yearly est. 2d ago
  • Major Gifts Director - Strategy & Stewardship

    Boy Scouts of America 4.1company rating

    Non profit job in Bethesda, MD

    A non-profit organization in Bethesda, Maryland is seeking a Development Director to execute and ensure accountability of a major giving strategy. This role involves building relationships with a portfolio of 75-100 donors to secure financial investments that advance the organization's mission. The ideal candidate will have at least five years of major gifts experience, proficiency in donor management systems, and strong communication skills. A competitive salary and benefits package are offered. #J-18808-Ljbffr
    $112k-156k yearly est. 5d ago
  • Physical Therapist for Senior Living Community

    Asbury Methodist Village-Ms

    Non profit job in Gaithersburg, MD

    Details Client Name Asbury Methodist Village - MS Job Type Travel Offering Allied Profession Therapy Specialty PT Job ID 35382950 Job Title Physical Therapist for Senior Living Community Weekly Pay $2591.65 Shift Details Shift Day - 8x5 - 09AM Scheduled Hours 40 Job Order Details Start Date 12/18/2025 End Date 03/19/2026 Duration 13 Week(s) Job Description Job Title: Physical Therapist Profession: Rehabilitation Therapy Specialty: Physical Therapist Duration: 13 weeks Shift: Monday to Friday Hours per Shift: 40 Experience: Experience in senior care License: PA Physical Therapist license in good standing Certifications: CPR certification through The American Heart Association or The Red Cross Must-Have: Two-step PPD or TB skin test within 30 days of start date Must-Have: Covid vaccination records or exemption Must-Have: Background check and fingerprinting Must-Have: Resume Must-Have: Physical performed by a physician, physician assistant or nurse practitioner Description: We are looking for a compassionate, patient-focused Physical Therapist to join our team for a 13-week contract assignment. This short-term assignment is ideal for a Physical Therapist who enjoys working with older adults. The role is suited for individuals who thrive in a supportive environment and want to make a meaningful impact. You will provide high-quality physical therapy evaluations and treatments for residents. Your responsibilities will include developing and implementing individualized therapy plans that improve mobility, safety, and overall quality of life. You will collaborate closely with an experienced rehab team, nursing staff, and other healthcare partners. Documentation of services will be completed using specific software (training available if needed). You will support a positive, resident-centered culture within the therapy department. We are looking for strong communication and teamwork skills. A flexible, compassionate, and professional approach to care is essential. Client Details Address 201 Russell Ave City Gaithersburg State MD Zip Code 20877 Job Board Disclaimer By applying for jobs on this website, you consent to receive daily messages from CYNET about assignments that match your profile. Email or text HELP for more info, or STOP to unsubscribe. Your mobile info will not be shared with third parties for marketing. Standard messaging and data rates may apply.
    $2.6k weekly 2d ago
  • Director of TPM, Card Tech & Platform Growth

    Information Technology Senior Management Forum 4.4company rating

    Non profit job in McLean, VA

    A leading technology organization is seeking a Director of Technical Program Management to lead critical programs and deliver large-scale products in a collaborative environment. The ideal candidate must have a strong technical background and proven skills in managing technical programs. Responsibilities include managing integrations, scoping testing, and fostering collaboration among cross-functional teams. A bachelor's degree and over 7 years of relevant experience are essential for this role, which offers an opportunity to shape the TPM discipline within the organization. #J-18808-Ljbffr
    $109k-161k yearly est. 2d ago
  • Dog Daycare Playroom Attendant

    Dogtopia of Herndon

    Non profit job in Tysons Corner, VA

    Every dog is unique - especially your dog! Visit a Dogtopia location near you for open play dog daycare, overnight boarding or spa services and experience personalized care and exceptional customer service. Our convenient live webcams offer a peek into your dog's day and peace of mind that they're having the time of their life with their canine friends and our well-trained, loving staff. Job Description Playroom Attendant Job responsibilities include but may not be limited to: 1. Supervise playrooms a. Maintains control of large group of open play dogs in the playroom at all times to ensure a safe environment b. Continuously on their feet showing the dogs attention and care to ensure that they are maintaining a pack leader status in the room c. Behavioral issues are addressed proactively in a timely and effective manner. This may include crating for time outs when necessary, but NEVER includes the use of physical force or punishment of a dog. We have a zero-tolerance policy for the mistreatment of animals. d. Aware of environment at all times and consistently attends to any special needs dogs including but not be limited to dogs that need to be crated when other dogs enter the playroom and dogs that cannot be together. 2. Cleaning Duties a. Playroom is continually monitored and kept free of messes by immediate and continual spot cleaning throughout the shift b. Daily cleaning assignments which may include, but is not limited to sweeping, mopping, taking out the trash, refilling the water cooler, replacing water bowls and changing futon sheets. c. Cleaning procedures involve the proper use of chemicals to ensure a safe environment for both people and dogs. d. Daily and weekly cleaning assignments typically include moving and sanitizing crates up to 48" x 24" as well as cleaning the walls, floors and play equipment with sanitizing solutions. e. Naptime cleaning assignments typically include a cleaning activity and a giving dogs baths and/or nail trims. Naptime assignments are expected to be completed in a timely manner. 3. Health and Grooming a. Demonstrated ability to bathe any size dog without direct supervision and to company standard. Proper procedures include the use of appropriate shampoo for the dog, appropriate use of bathing equipment, and the clean-up of the bathing area upon completion. b. Ability to clip dog toe nails with the assistance of another team member c. Ability to understand and follow without exception the Feeding List, Medication List and Allergy List to ensure that all health standards are met consistently 4. Teamwork and Own Initiatives a. Ability to work cohesively with their team in a respectful and professional manner b. Effectively communicates both orally and written. Utilizes company tools to communicate relevant information daily via the activity log and to their supervisor. c. Maintains a positive attitude and demeanor in all aspects of their position including room management and customer service. d. Maintains consistent time and attendance standards i. Follows company dress code guidelines for professional and safe standards ii. Is on time for scheduled shifts and in the case of an emergency calls in advance of their shift to allow time for proper coverage. e. Takes their own development as a personal responsibility and uses mistakes or challenges as an opportunity to grow to a higher standard of performance. Please Apply on-line at link below. Please NO PHONE CALLS OR VISITS. Qualifications Dogtopia is seeking hardworking, organized, and self-motivated playroom attendants for our busy dog daycare locations. Full time or Part Time, all year employment only! ****************** is our website please check it out before applying! Our playroom attendant positions can be the best job you have ever had if you are the right person. The primary responsibility of the position is maintaining and facilitating safe and fun play for large groups of dogs in an open setting. Strong customer service skills are also required, as you will be interacting with the public as well. Successful candidates should be: *18 years of age or older *Able to interact in a positive way with all sizes and types of dog (if you are afraid of ANY breed, this is not the place for you) *Ready to take on heavy cleaning on a daily basis (Lots of dogs means lots of cleaning!) *Must have the ability to work either one weekend day each week or one full weekend a month. *Able to work days, evenings and Holidays (Shifts are 6:00am-2:00 pm and 1:45 pm-10:00 pm)
    $21k-30k yearly est. 60d+ ago
  • Government Affairs Specialist

    National Recreation and Park Association 4.3company rating

    Non profit job in Ashburn, VA

    Job Title: Government Affairs Specialist Reports to: Director of Government Affairs Replacement FLSA Status: Non-Exempt Salary: $28.80 - $34.55 per hour $56,162 - $67,380 (annual) Position Summary As a member of the Public Policy and Advocacy (PPA) team, the Government Affairs Specialist will work closely with PPA team and NRPA's contract lobbying firm to expand NRPA's outreach to and engagement with the executive branch. The specialist will identify federal financial resources that NRPA and our extensive member network are eligible for, promote those opportunities through our member networks and advocacy committee, and assist in training members to apply for these funds. The specialist will track relevant legislation implementation after passage to ensure NRPA's ability to support member understanding of and access to key funds and opportunities. This position works closely with advocacy, communications, programs and partnerships, membership and education staff at NRPA to disseminate opportunities and resources to NRPA's members and support their engagement. Responsibilities include, but are not limited to: Track relevant passed federal legislation impacting NRPA members and our priorities and work with the Executive branch to ensure that park and recreation agencies are eligible for federal resources. Identify funding that NRPA and our members may be eligible to apply for and communicate that information to internal and external partners via appropriate channels. Identify and work to resolve issues impacting park and recreation agencies' ability to access federal funds, navigate application and other administrative processes, and benefit from federal resources by working with executive agency partners. Help build and strengthen strategic partnerships with career and political appointees to raise NRPA's profile and increase understanding of NRPA's mission and programs in the Executive branch. In collaboration with PPA, communications, membership and education staff, organize, prepare, and facilitate messaging and activities designed to educate and engage members, executive branch, etc. Participate in internal NRPA staff committees as required. Facilitate educational opportunities about federal programs at NRPA's Annual Conference. Support NRPA's Annual Conference onsite in other ways which may include Opening Reception and Special Event Support, Membership Area Support, Support Volunteers and related logistics, Education Session Speaker Support, Hybrid Streaming/Virtual Session and Participant Support, or other support as needed. Represent the NRPA PPA team with coalition partners, as assigned. Perform other duties to support the work of the engagement teams and NRPA overall, as assigned. Required Experience and Qualifications In lieu of specific educational requirements, professional experience, accomplishments, and industry knowledge will be highly regarded. Typically requires a minimum of 2-6 years in related field; 2-4 years position specific experience preferred; Association or P&R experience preferred. Demonstrated ability to develop and carry out advocacy activities. Working knowledge of the federal legislative process and the federal rulemaking and guidance process. Familiarity with programs, systems and policies that impact park and recreation, environment, access, equity, diversity and inclusion Experience using tools and systems to track opportunities and relevant legislation, such as Quorum, BGOV. Strong relationship building skills. Proven ability to work with career and political appointees from any administration, without regard to personal political beliefs. Emotional intelligence, cultural awareness, and ability to work with diverse people, communities, and cultures. Demonstrated ability to communicate well - both orally and in writing - with a variety of audiences, including elected officials and their staff, community advocates, executive branch staff and members of the public. Solid experience delivering content via presentations, webinars, etc., and facilitating meetings Excellent listener and clear communicator comfortable presenting concepts and material to variety of audiences and facilitating conversation. Able to translate complex issues into a level appropriate for the general population, including blog posts and other communication channels Strong computer skills with proficiency in Microsoft Office (Word, Excel, and PowerPoint), web-based communications, social media, and some basic design software knowledge. Professional, confident, and approachable demeanor Self-directed and detail-oriented Committed to NRPA's vision, mission, and values. Travel 10-15 days per year, or more if living outside the Washington, DC metro area. Excels in a dynamic, fast-paced work environment. Committed to working collaboratively with a wide range of internal and external colleagues and inspired to be a contributing member of an inclusive work culture.
    $56.2k-67.4k yearly Auto-Apply 60d+ ago
  • Nurse Practitioner / Critical Care / Maryland / Locum Tenens / Locums NP/PA-Critical Care/Intensive Care Job in Maryland

    Hayman Daugherty Associates

    Non profit job in Columbia, MD

    Seeking a Locums Critical Care/Intensive Care-NP/PA in Maryland Coverage dates: ASAP - Ongoing Coverage Type: No Call Practice Setting: Inpatient Schedule would be twelve-hour night shifts per month (7p ??? 7a) The ideal candidate must be Board Certified Candidate must have an active Maryland state license Located near Columbia, MD If you are interested in hearing more about this opportunity, please call or text MD Staff at ************. You can also reach us through email at ************************. Please reference Job ID #j-105899.
    $59k-119k yearly est. 1d ago
  • Jr. Account Executive

    Campfire Interactive 3.2company rating

    Non profit job in Tysons Corner, VA

    Ready to take the next big step in your sales career? Campfire Interactive is growing fast, and we're looking for hungry, ambitious Account Executives to join our team. If you've cut your teeth as an SDR (or you're a new AE looking for your next challenge), this is your chance to own the full sales cycle, close real deals, and help shape how we win. Job Description Job Duties and Responsibilities Take qualified meetings from our SDR team and turn them into closed deals. Own the entire sales cycle: discovery, demo, value selling, negotiation, and close. Use our proven sales process - and keep improving it as we grow. Partner with SDRs, marketing, and product to sharpen our messaging and playbook. Keep your pipeline clean and forecasts accurate in the CRM. Consistently beat your number Qualifications Why Campfire? Growth path: We're scaling, which means opportunities for you to rise fast. Impact: You'll help shape how we sell and win as a team. Culture: Ambitious, collaborative, and fun. We work hard, celebrate wins, and support each other. Comp: Competitive base + uncapped commission (earn what you close). Benefits: Health, PTO, and more. Additional Information Candidates located in Tysons Corner, Virginia or Ann Arbor, Michigan are strongly preferred. In office requirement 4-5 days per week.
    $33k-46k yearly est. 15d ago
  • Associate Pastor of Disciple Making

    Grace Community Church 3.6company rating

    Non profit job in Fulton, MD

    The Associate Pastor of Disciple Making will help nurture Graces discipleship journey by implementing our disciple-making strategy and creating environments where people move fromlost to committed disciples who make disciples.Hewill workto supportthe Pastor of Disciple Making tocreatespecificdisciple-makingopportunitieswithin thepathway.In addition,hewill provide leadership fortheprayer ministry. CHARACTER Heis aself-aware,spirituallymature believer with a vital, growing relationship with Jesus Christ, expressed through humble, servant leadership and a love for both the local church and the broader kingdom of God.He willembodyourfive marks ofa maturedisciple: spiritually deep, gospel fluent, emotionally mature, culturally intelligent, and missionally engaged. ABOUT YOU You lead out of your marriage (or singleness) and embody emotional health, living inrhythmsthat keep youdeeply rooted in the love of Jesus.You are passionate about seeing people transformed through intentional discipling relationships.Youare excited about the challenge ofscalingthese kinds ofrelationshipswhile preserving their organic nature.Youlove theexpression of the Gospelacross cultures, andthe possibilities for whole-persondiscipleship in a multiethnic communityintrigue you. Most importantly, you believe in the centrality of the gospel as themeansforanabundant life, soyour work to equip, teach, anddiscipleflows from, and points to, the power of the Gospel.You long to do all of this in a community of pastors. ESSENTIAL FUNCTIONS Champion Disciple-Making Pathway Supportthe Pastor of Disciple-Making in implementing Graces disciple-making strategy acrossall ministries. Lead anddevelopthe parts of the disciple making pathway that include Alpha, baptism, the Foundations &Essentials curriculums, andinterpersonal disciplingrelationships. Own the operational life cycle ofgrowth pathwaycourses: planning, setup, execution, hospitality, and tear down.Recruit, equip,and mobilize leaders and volunteersfor every environment. IntegrateEmotionally Healthy Discipleship (EHS/EHR) intothedisciple-making pathway.Developing rhythms and leaderpipelinesso courses are reproducible. Equip and coach staff and volunteer leaders to implement Five Marks of a Disciple and Four Anchors of MEC into their ministries.Managetheproduction ofguides and materialsfor these Marks/Anchors. Oversee baptismclasses and scheduling,assistingfamilies and ensuring baptisms are meaningful. Oversee Grace Prays Ministry Continue toexpandtheculture of intercessory prayerat Gracebyrecruiting,equippingandsupporting prayer leadersand overseeing Prayer Place teams Establishan annual rhythmfor corporate prayerandsystems for intercessory prayer response. Lead church-wide prayer initiatives (weekly prayer gatherings, prayer vigils, prayer walks, and special seasons of prayer). Createresources for personal and corporate prayer (guides, journals, online prayer platforms). PastoralPresence Be a consistent and visible presence on Sunday mornings connecting with people and welcoming them. Perform general pastoral and care duties as needed (visitations, counseling, weddings,pastoralcareetc.) Teach in small and medium-sized settings asrequired. COMPETENCIES Training and experience in disciple-making with the abilityto developand lead teams. Collaborative spirit, eager to foster unity across teams Ability to recruit, equip, and multiply leaders. Strong interpersonal and team-building skills with cross-cultural intelligence. Ableto manage priorities and drive tasks to completionin a collaborative way. Alignment with Grace Community Churchs theological convictions and philosophy ofministry, including, but not limited to Gospel-centered and Emotionally HealthyDiscipleship;convictionsaround Gods vision forethnicunity. Knowledgeable inspiritual formationpractices,emotionally healthy discipleship, and intercessory prayer. Graduate seminary degree preferred(M.Divor equivalent); theological training or equivalent experiencerequired. Provenpastoralexperiencein a larger church, or35 years in a smaller church context. Able to use technology with ease and competence, knowing you will be more effective in ministry and collaborating with teams as you do. SCHEDULE 1x Per Week-Meet with Pastor of Disciple Making 1x Per Week-Attend weekly All Staff Meetings on Tuesday mornings 1x Per Week-Attend weekly Pastor and Care Meetingon Thursday mornings 1x Per Week-Attend the weekly All Staff Prayer Pause 1X Per Week-On-Site on Sunday for all gatherings 1x Per Year-Participate in the All-Staff Retreat, typically in August Rotational-Pastor On-Call Christmas Eve + Easter Sunday Gatherings Asneeded-Initiate/attend project specific meetings RELATIONSHIPS Reports to:Pastor of Disciple-Making Oversees:Volunteer teams in discipleship and prayer ministries Collaborateswith: Community Life Pastor, Pastor of Care, and PrayerMinistryLeaders BENEFITS Family Health/Dental Vision Insurance/3 Weeks Annual Leave/2 Weeks Sick/Safe Leave/4 Weeks Paid Maternity/Paternity Leave/10 Holidays /403(b) Plan with Employer Contribution and Match/Employer-Provided Life & LTD Insurance
    $34k-49k yearly est. 24d ago
  • Development Director

    Boy Scouts of America 4.1company rating

    Non profit job in Bethesda, MD

    Bethesda, Maryland (MD) The Development Director is responsible for executing and ensuring accountability of NCAC's major giving strategy to create significant and impactful financial investments that advance the organization's mission. The Development Director will manage a portfolio of prospects, build relationships between donors and NCAC, track metrics and report progress, and ultimately solicit donors for annual and/or multi-year major gifts. Responsibilities Build, qualify, cultivate, and solicit an emerging and evolving portfolio of 75-100 current and new donors and prospects capable of making annual gifts of $5,000+ and major gifts of $10,000+ In close coordination with the Chief Development Officer, plan, develop, and implement a targeted, integrated cultivation strategy for the assigned portfolio that builds a pipeline for strategic gifts, primarily from new high-net-worth donors and prospects Act as principal donor strategist for each prospect in the portfolio, with specific responsibility to develop a written donor strategy and relationship record of all interactions Provide complete and accurate activity reports and move management regularly that include detailed call reports, revenue forecasts, data analytics, and other accomplishments Create compelling narratives and collateral materials that form the basis of fulfillment items, proposals, and reporting to donors Provide strategic leadership for delivering fundraising results for special projects (ex, Scouting CARES, Financial Assistance, Scouting for Food, & etc.) Collaborate and engage the program team in donor cultivation and stewardship to bring the philanthropic potential of Scouting's work to donors Assist in setting and meeting annual revenue goals for major gift prospects with the Chief Development Officer Develop and maintain positive, collaborative working relationships with NCAC's leadership, team, and volunteers Attend program and fundraising activities as needed, including evenings and weekends Education Bachelor's degree from a four-year College or University Qualifications A genuine and enthusiastic commitment to the vision and values of the National Capital Area Council A minimum of five years of sophisticated major gifts experience, with a proven track record of closing five- and six-figure gifts in a complex environment. Prior experience in campaigns would be an advantage Proven achievement in building effective, long-term relationships with new and prospective donors, in addition to success in retaining and seamlessly upgrading existing donors Ability to be successful in deadline-oriented settings, both individually and as a collaborative team player Strong interpersonal, written, and verbal communication skills, including a comfort level dealing with high-net-worth individuals Deep interest in understanding a range of diverse cultural differences and the ability to work effectively with people from a range of diverse cultural differences and the ability to work effectively with people from a range of social, ethnic, and cultural backgrounds Experience with prospect and donor management systems, including Blackbaud products Ability to travel regularly in the greater Washington DC region as appropriate All councils are equal opportunity employers and offer a competitive salary, based on the council's geographic location. Professional Scouting offers benefits to include major medical, prescription coverage, dental, vision, life insurance, long-term disability, accidental death, retirement plan, plus compensation for authorized and approved business related expenses, including phone and mileage reimbursement. We also offer a generous vacation policy and holiday observances. Salary or Salary Range: $95,000-$98,000 #J-18808-Ljbffr
    $95k-98k yearly 5d ago
  • Future Opportunities

    Quidient 3.5company rating

    Non profit job in Columbia, MD

    Quidient is a deep tech AI company pioneering advancements in Generalized (5D) Scene Reconstruction (GSR). GSR is poised to become one of the world's great digital product categories (think GPS, MRI, and LMM). Our flagship GSR product, Quidient Reality , is a powerful API that enables anyone with a mobile device to virtualize, visualize, and measure anything. Words relevant to Quidient include Generative AI, Physics-Informed AI, Large Scene Models (LSMs), Large World Models (LWMs), and API-First. About Quidient Quidient is pioneering 5D General Scene Reconstruction (GSR) - technology that captures and digitizes the physical world with unprecedented accuracy. Our Reality Engine transforms ordinary images into measurable, editable 3D scenes, unlocking new possibilities in defense, autonomous systems, AR/VR, architecture, and beyond. We're a team of engineers, scientists, and creators pushing the limits of what's possible in computer vision, photogrammetry, and AI-driven 3D reconstruction. About This Posting Don't see a role that matches your background? We still want to hear from you. We're always looking to connect with innovative thinkers and builders who are passionate about our mission and have skills in areas such as: Computer Vision, SLAM, and Structure-from-Motion (SfM) GPU Programming (CUDA, Vulkan, Metal, OpenGL, or DirectX) AI/ML, Deep Learning, and Neural Rendering Software Engineering (C++, C#, Python, JavaScript, or full-stack web) Hardware Integration, Sensors, and Edge Computing Product, Design, and User Experience for 3D/Visualization Tools Marketing, Operations, or Technical Program Management in high-growth startups By submitting your resume, you'll join our Talent Community and be considered for future opportunities that align with your expertise as our team continues to grow. Why Join Quidient Work on cutting-edge technology defining the next era of digital reality Collaborate with leading engineers and scientists in AI, 3D graphics, and imaging Hybrid work model and a culture built on innovation, integrity, and impact What We Offer Compensation: Highly competitive compensation packages that include comparable industry salary. Annual bonus and equity as appropriate. Benefits: Health insurance HSA account 401(k) with company match Life & disability insurance Paid holidays & generous PTO Opportunities for bonuses, equity, and career growth How to Apply Submit your résumé and a brief note about what excites you about Quidient. If your background aligns with our roadmap, our recruiting team will reach out as new roles become available. Equal Opportunity Employer Statement Quidient is an Equal Opportunity Employer. Quidient will consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other classification protected by applicable state, federal, or local laws.
    $44k-87k yearly est. Auto-Apply 60d+ ago
  • Summer/FLAG Camp Staff

    Chesapeake Conference of Seventh-Day Adventists

    Non profit job in Columbia, MD

    Responsible for the holistic well-being and safety of young children and youths at FLAG camp. Their duties include discipling young and youth campers for Christ, coordinating engaging activities for the campers, developing new programs, and supervising campers to make sure they are safe and happy Recommendations: Please send the link below to three individuals who you would like to submit a recommendation for you. Include all of the names of those individuals you will be sending this recommendation link to in your application. Your application is not complete until the recommendations are received back. ***********************************
    $27k-44k yearly est. 60d+ ago
  • DVM Student Externship - Cat & Dog Hospital of Columbia

    Cat & Dog Hospital of Columbia

    Non profit job in Columbia, MD

    Practice If you want a practice that feels like home, then you'll find it at Cat & Dog Hospital of Columbia! Conveniently located with plenty of parking for our clients, our small animal practice is bright and busy, with a welcoming feeling once you walk in the door! Position Purpose Come extern with us! Heartland Veterinary Partners' Externship Program works to provide 1st-4th year veterinary students with hands-on experience and mentorship to help have them 'practice ready' by their first day in practice. Externships are typically 2 weeks long and Heartland will cover the cost of lodging if needed. Length of externship is flexible & we can support your preceptorship documentation as well. Requirements/Qualifications Eligibility Must be currently enrolled in an AVMA Accredited Veterinary School Must be able to provide student PLIT
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Speech-Language Pathologist Assistant

    Pediatric Movement Center

    Non profit job in Frederick, MD

    Job Title: Speech Language Pathologist Assistant (SLPA) Job Type: Full-Time THE PMC DIFFERENCE The Pediatric Movement Center (PMC) is a therapist-owned small business with locations in Hagerstown, MD and Frederick, MD. We are a community-focused outpatient clinic providing physical therapy, occupational therapy, speech therapy, developmental classes, and community events to children up to 21 years of age. PMC is proud of its exceptional staff whose hard work and dedication has resulted in numerous awards, nominations and recognition including: The Hub City Business Competition , Winner of The Hotlist , Best Medical Specialist , and Best Attraction for Kids to name of few! PMC has a 4.5+ star rating from our clients on all media platforms. YOU WORK HARD...WE BELIEVE YOU SHOULD BE REWARDED! At PMC we know our staff works hard. We believe that this hard work should be rewarded! As such, PMC believes strongly in supporting our staff and provides the following comprehensive benefit package: Wage Range: $23-$35/hr Paid Time Off: Up to 5.54 hrs earned bi-weekly Holiday Pay: up to 10 paid holidays Free CEU: free courses offered + reimbursement on approved coursework Retirement: Employer contribution to IRA Health Insurance: Individual Coverage Health Reimbursement Arrangement (ICHRA) Life Insurance: Employer-paid life insurance (30 hours/wk+) Employee Assistance Program: Employer-paid program Employee Discounts: Employee discounts on PMC classes, activities and events. Company Events: Employer sponsored events for our staff (and their families) to enjoy! KIND WORDS FROM OUR STAFF: 'I'm truly at a loss for words for how quickly y'all have made me feel at home as a new employee. PMC is a true unicorn in its workplace culture and environment and I'm so grateful for the opportunity to work at PMC.' -Meghan T 'I love it here. PMC truly has a family feel to it--the staff is so encouraging, kind and the environment is very welcoming. That staff is there for each other and builds each other up. PMC is unlike any other place that I've ever worked. The icing on the cake is getting to work with amazing kids each and every day.' -Rachel A 'I love working at PMC because the staff is honest, hard working and encouraging. PMC supports its staff through its team oriented culture and family-focused environment that helps everyone reach their full potential.' -Jessica T Position Summary Speech Language Pathologist Assistants (SLPAs) are expected to assist the supervising SLP with administering and scoring screenings for clinical interpretation by the SLP, and provide direct treatment to children with speech, language, voice, fluency, and feeding/swallowing delays and disorders. The SLPA will assist the supervising SLP in collecting client background and medical history for diagnostic and treatment purposes. The SLPA will demonstrate competency in identifying adaptive equipment for augmentative-assistive communication needs. The SLPA will follow a treatment plan and monitor progress for each child on his/her caseload, as set forth by the supervising SLP. The SLPA is expected to maintain thorough, up-to-date treatment notes on each client and develop appropriate home programs for clients when applicable. The SLPA is expected to demonstrate effective communication skills between therapists, client and client's family. Position Qualifications Minimum Education Meets or exceeds the qualifying requirements in Maryland to practice as a Speech Language Pathologist Assistant An active license to practice speech therapy in the state of Maryland Minimum Experience One or more years of clinical experience in a pediatric therapy setting is preferred. Proficiency in conducting treatments in pediatric clinic-based settings. Effective written and oral communication skills are also required throughout this process. Physical Demands Moderate physical effort, standing/walking, occasionally lifts supplies and/or equipment, occasional reaching, stooping, bending, kneeling, and crouching, manual dexterity and mobility.
    $23-35 hourly Auto-Apply 60d+ ago
  • Network Operations Engineer (Night Shift)

    System One 4.6company rating

    Non profit job in Vienna, VA

    Network Monitoring Shift: 12 hour overnights 1800 - 0600 EST Rotation: On Monday and Tuesday, off Wednesday and Thursday, On Friday Saturday and Sunday, Off Monday and Tuesday, On Wednesday and Thursday, off Friday Saturday and Sunday Provide 24x7 technical support and monitor enterprise systems and networks to ensure continuous availability. Ensure the stability and integrity of network services by troubleshooting, escalating, and resolving incidents and problems when detected. Interface with vendors and ensure appropriate resolution during system outages or periods of reduced performance. Responsibilities - Identify trends and monitor network performance and availability - Utilize multiple monitoring applications to ensure optimal system performance - like Logic Monitor, Moogsoft and SolarWinds - Respond to alerts and alarms, identifies and corrects problems - Create and work on tickets in a service management application and monitor ticket queues - Troubleshoot and escalate incidents and problems - Interface with other areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria - Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service. - Work with others to update and document technical procedures - Maintain, configure, and perform preventative maintenance to various network equipment - switches, routers, firewalls Qualifications - Basic knowledge of enterprise systems, network knowledge and terminology - Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: T1, T3, Metro Ethernet, Frame Relay, TCP/IP, SDLC, RS232, BGP - Experience in administrative or technical positions that demonstrates the ability to interpret and follow policies, procedures, and instructions - Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets Desired - Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience - CCNA or CCNP certifications - In-depth experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches - Experience in presenting technical solutions and/or recommendations - Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues - Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems - Advanced skill in diagnosing and troubleshooting issues #M1 #LI-EL1 #DI-EB1 Ref: #851-Rockville-S1 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $85k-121k yearly est. 16d ago

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