Commercial Account Executive
Remote Classy Job
Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit
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Classy's Commercial Sales team is seeking an expert Account Executive to work with Commerical customers. This segment includes the country's fastest-growing nonprofits and the biggest market opportunity for Classy.org.
You will drive the sales process in a performance-based environment and partner with prospective customers to identify how nonprofits can get the most out of our fundraising platform. We want to talk to you if you are energized by startup life, closing deals, and developing your career.
The Job...
Methodically qualify, build, and be responsible for an accurate sales pipeline using a rigorous sales process and leveraging MEDDICC sales qualification methodology.
Responsible to source majority of your own pipeline.
Own the sales process for medium and large new logo customers from first contact, discovery call, to conducting the demo yourself, to ultimately contract negotiation.
Artfully deliver web-based presentations, demonstrating strong product knowledge and inside sales standard methodologies.
Sell to VP & C-Suite executives and navigate through multiple decision makers to craft compelling events and secure all approvals.
Consistently exceed your quarterly and annual sales quota and be well-compensated for doing so.
Become an expert on both the Classy suite of tools and the nonprofit industry, enabling you to have consultative and strategic sales related conversations with prospects.
Participate in Classy's mentorship & sales advocates programs
Hosts regional events to generate net new pipeline
Represents Classy at industry events
Helps manager host team stand-ups and meetings; bring new ideas/strategies and steer productive brainstorming conversations
Responsible for additional lead and pipeline management strategies and efforts
Responsible for piloting changes in process
Forecasts quarterly accurately
You...
3+ years experience of progressive B2B experience on an inside sales team
2+ years experience selling in SaaS, ed-tech, healthcare, or at a non-profit.
Experience with and an appetite for outbound pipeline generation and demand generation activities
Experience managing a defined territory or book of accounts (all new business)
Demonstrates ability to hit increased quota (pipeline production must align)
Pipeline management & sales process expert (Sales Stages)
An ambitious spirit who loves to win: Track record of consistently exceeding established goals
Excellent listening, verbal, written, negotiation, and presentation skills
A love for the startup environment
Preferred...
Bachelor's Degree
Salesforce CRM knowledge
Training on Sandler, MEDDICC, or other solutions based selling and forecasting methodologies
Experience selling into the non-profit sector
Experience working with cross functional teams to push deals over the finish line (ex: channel/partnerships, solutions engineers, deal desk, product marketing)
Experience using Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo, and Chorus
Why you'll love it here:
Market competitive pay.
Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions.
401(k) retirement plan with company matching.
Hybrid workplace with fully remote flexibility for many roles.
Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
A variety of mental and wellness programs to support employees.
Generous paid parental leave and family planning stipend.
Company provided life and disability coverages.
Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
Learning & development and recognition programs.
“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
Employee resource groups.
Your work has a real purpose and will help change lives on a global scale.
You'll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
The total annual salary for this full-time position is $129,000 - $194,000 which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com
Dedication to Diversity
GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.
Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY ‘23 annual report.
Our annual “Year in Help” report reflects our community's impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Renewals Coordinator
Classy Job In San Diego, CA Or Remote
Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit
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The Job…
Manage Renewal Processes: Oversee the renewal process for existing customers, ensuring timely and accurate renewals.
Customer Relationship Management: Maintain and strengthen customer relationships through regular interactions, understanding their needs, and ensuring customer satisfaction.
Contract Review and Negotiation: Assist in reviewing and negotiating contract terms to align with customer needs and company goals.
Customer Feedback Collection: Gather customer feedback and collaborate with product and support teams to enhance the customer experience.
Market Trend Analysis: Stay informed about market trends and competitor strategies to inform renewal strategies.
Process Improvement: Stay tuned to our renewal processes to ensure we consistently seek areas of efficiency.
You…
Experience in Customer Service or Sales: Prior experience in a customer-facing role in the SaaS industry.
Strong Communication Skills: Excellent verbal and written communication skills for effective customer interactions.
Organizational Abilities: Strong organizational and time-management skills to handle multiple accounts and deadlines.
Problem-Solving Skills: Ability to identify and resolve issues efficiently and effectively.
Attention to Detail: Keen attention to detail, particularly in contract review and data analysis.
Team Player: Ability to work collaboratively with various internal teams.
Technical Proficiency: Comfort with CRM systems and proficiency in Microsoft Office or similar tools.
Customer-Oriented Approach: A strong focus on customer customer experience and relationship building.
Preferred…
Experience with SaaS Renewals: Direct experience in managing SaaS renewals.
Negotiation Skills: Proven negotiation skills with a track record of favorable contract outcomes.
Educational Background: A bachelor's degree in Business, Marketing, Communications, or a related field.
Innovative Thinking: Creative problem-solving skills and the ability to innovate in customer retention strategies.
Tech-Savvy: An understanding of the latest trends in SaaS technologies and customer success tools.
Why you'll love it here...
Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values:
impatient to be great
,
find a way
,
earn trust every day
,
fueled by purpose
. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The total annual salary for this full-time position is $56,000 - $84,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com
Dedication to Diversity
GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.
Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY ‘24 annual report.
Our annual “Year in Help” report reflects our community's impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Manager, Slope Maintenance
Bakersfield, CA Job
Year Round At June Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of June Lake, California.
Benefits and perks of your adventure here:
Ski passes for dependents
Free skiing at all Alterra Resorts
Ski/snowboarding lessons discounts
Equipment Rental discount
Friends and Family vouchers
Retail & Food discount
401k with company match
*Offers of employment may be contingent upon successful completion of a background check
A little about this position:
Responsible for any and all snow cat grooming on June Mountain.
Oversees all operations of Slope Maintenance department including but not limited to equipment and employees.
Coordinates maintenance of any and all machines.
Provides scheduling of all Snow Cat Operators.
Responsible for assisting with the development and implementation of a rigorous training program.
Responsible for the development and implementation of the Snow Cat fleet management system, including the development and implementation of reporting tools.
Manages construction projects, including the coordination of outside contractors.
Must manage fuel, wages and repair cost within budgetary guidelines set by department head.
Responsible for any or all other responsibilities as assigned.
Addendum: Specific Duties to Area of Responsibility
Slope Maintenance: Plan, organize, direct all grooming operations. Recruit, hire, train all staff. Manage two-three shifts nightly. Bruch cutting and summer slope maintenance. Hazard tree assessment, cutting and removal. Coordinates all equipment R&M with Mammoth mechanics. Create and manage associated budgets
Snowmaking: Plan, organize, direct all snowmaking operations, manage three shifts, order and maintaining all equipment, order and installing air compressors, oversight of new pump system and PUD Liaison for operation.
Terrain Park Building and Maintenance: Design and Build three parks, Bucky's Playground, Surprise Fun Zone, and Bunker Hill location. Designs, builds and maintains all features.
Snow Removal: Parking lot snow removal. Maintaining proper snow storage. Hires and Trains loader operator. Coordinate equipment R&M for Loader, blower, and attachments
Erosion Control: Erosion prevention SOP compliance. Water samples. Orders and installs erosion pump system when necessary. Cleans out all collection ponds and drainage ditches. Rebuilds and maintains all on-mtn. roads and culverts
Hazmat management: Follows current regulations for hazmat storage. Works with county inspectors for site inspections. Order and stock all vehicle fluids and chemicals. Coordinates hazmat removal and reporting with vendors
Heavy Equipment Operator: Loader, Excavator, Masticator, Brush Mower, Water truck, Skid steer, Rock truck
Requirements:
High School Diploma or equivalent
Must have 3-4 years of Snow Cat experience
2-3 years of management experience preferred
Must be flexible for work hours including day shift, swing shift, and grave shift
Possession of a commercial driving license, including HAZMAT endorsements
Pay: $75,601.32 - $80,213.49 per year
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Mammoth Mountain is an equal opportunity employer.
Senior Accounts Payable Specialist
Remote or Palo Alto, CA Job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
The Finance Team supports and empowers Palantirians through both day-to-day operations and creative problem-solving. As a member of the accounts payable team, you'll be providing the key input we need to stay ahead of our vendor payables. In the Senior Accounts Payable Specialist role, you will be responsible for the onboarding of new vendors and processing of invoices. Additionally, you will be critical to working with various business partners to scale the accounts payable function to help sustain the Company's growth. In this role, organization and attention to detail are paramount - the business relies on you so they can build the infrastructure they need to be successful, and the finance team depends on you for the reliability of our accounts payable reconciliations.
Core Responsibilities
* Manage the accounts payable process for our US and International entities.
* Lead our vendor onboarding program. Ensure that all required documentation is obtained for accurate and timely vendor onboarding.
* Receive, process, and ensure timely payment of our vendor invoices.
* Work with vendors to determine the most efficient invoicing channels.
* Communicate with internal partners across the business and external parties with a high degree of customer service.
* Provide various ad hoc operational and analytical analysis to business partners and leadership.
* Manage all year-end tax required filings in the US and Internationally.
What We Value
* Excellent attention to detail and organizational skills.
* Excellent interpersonal skills and an ability to collaborate effectively with people from a variety of backgrounds.
* Ability to effectively prioritize (and re-prioritize) tasks with varying levels of relative urgency.
* Highly proficient at Microsoft Excel and the ability to quickly learn new systems and programs.
* Knowledge of Netsuite and Concur is a plus.
What We Require
* Minimum 3 years relevant AP experience, preference to in the technology industry, with the ability to operate in a fast-paced, outcome-oriented environment.
* Working knowledge of Coupa is required.
Salary
The estimated salary range for this position is estimated to be $65,000 - $85,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
* Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
* Employees are automatically covered by Palantir's basic life, AD&D and disability insurance
* Commuter benefits
* Take what you need paid time off, not accrual based
* 2 weeks paid time off built into the end of each year (subject to team and business needs)
* 10 paid holidays throughout the calendar year
* Supportive leave of absence program including time off for military service and medical events
* Paid leave for new parents and subsidized back-up care for all parents
* Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
* Stipend to help with expenses that come with a new child
* Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.
Product Designer, Internship
Remote or New York, NY Job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other.
Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.
Core Responsibilities
* As a Product Design intern, your responsibilities look similar to a full-time designer, with the resources, stability, and mentorship of an established tech company. You'll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products.
* Interaction and visual design. You'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma.
* User research. We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like product and usage metrics.
* Deliver and communicate designs in close collaboration. We work closely with product and forward deployed engineers to realize our design ideas. You'll treat engineers and product managers as partners and collaborate with them to prototype and build out products.
* Awareness of how software interfaces are built. Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert-just fluent enough to collaborate with engineers, and know what's possible with frontend technologies.
What We Value
* Excellent collaboration and communication skills with the ability to build great relationships with engineers, PMs, and other stakeholders, and convey and debate design rationale.
* High empathy and dedication to the user, striving to understand and empower them.
* Strong ability to iterate through the design process, give and receive critiques, and rapidly incorporate feedback.
* Willingness to learn and make decisions independently, and the ability to ask questions when needed.
What We Require
* Must be planning on graduating in 2026. This should be your final internship before graduating.
* A portfolio demonstrating at least one software interface design project. If parts of your portfolio are password-protected, please include your portfolio password under 'Additional Questions' when applying.
Salary
The estimated salary range for this position is estimated to be $8,500/month. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any benefits offered; and the potential future value of any long-term incentives.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.
Regional Director, Strategic Accounts-West
California Job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we're just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you're helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.
About the Strategics Team
The Strategic Accounts group leads Proofpoint's sales and account management efforts into the largest, most complex, commercial enterprises in the world.
#LifeAtProofpoint as an RD, Strategic Sales
We are seeking an exceptional Senior Director, Strategic Accounts for the
West
to join and lead our rapidly expanding team focused on a select list of the region's largest enterprise accounts. In this role you will be leading and coaching Strategic Accounts Managers, identifying, developing, and retaining high talent who deliver value to the company's business. You will play a major hands-on role with the field sales organization in this customer-facing and highly visible position, including direct participation in closing business with key accounts. Establishing and maintaining key select customer relationships and developing the implementation of strategies for expanding the company's customer base, will be key responsibilities for this critical position.
Requirements
What:
Develop a comprehensive strategy and set of tactics to maximize Proofpoint sales into each assigned account.
Lead & develop strategies for prospecting and cultivation of all new sales opportunities.
Provide oversight to team in forecasting sales opportunities accurately and achieve quarterly and annual sales quotas.
Ensure a high level of customer satisfaction with each respective customer / account.
How:
7+ years of experience successfully leading high performing field sales teams spread over a large geography
Prior experience selling Security or Enterprise SaaS solutions
Strong knowledge of new and current technologies and trends specifically in the security industry
Strong security industry contacts in the prospective customer and influencer communities
Outstanding consultative selling skills and ability to clearly and effectively articulate the company's value proposition
Strong business acumen with the ability to create a business plan, build a strong business pipeline, accurately forecast and close business
Experience driving and participating in outbound calling
Experience building demand generation plans with marketing
Experience selling into the fortune 100
Exceptional verbal and written communication skills with ability to conduct sales presentations and interact effectively with internal and external customers at all levels
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation.
Apply today and explore your future #LifeAtProofpoint.
LI-KJ1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Software Engineer
Redwood City, CA Job
Sumo Logic, Inc. seeks a Software Engineer in Redwood City, California.
Responsibilities:
Work with the engineering team to design and develop the user interface and middle tier for our enterprise machine data analytics management service.
Work with the team to define and provide a powerful yet simple and intuitive user interface that will be one of the key differentiators of the service in the marketplace.
Work with our talented visual designers to bring new application features to life.
Contribute to and guide others in utilizing our design system, debugging, and addressing critical escalations, and monitoring and resolving alerts from our automated testing suites.
Build a rich user interface primarily for Sumo Logic's mission-critical high-availability analytics platform using React and TypeScript.
Participate in user experience design, architecture initiatives, and regular code reviews with a significant focus on ease of use, visual appeal, re-usability, and performance.
Collaborate with feature and component teams during design and development phases to ensure adherence to UI architectural standards and best practices.
Contribute to writing Integration Tests and Unit Tests for Micro-frontend Architecture.
Telecommuting is permitted.
Requirements:
Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or IT-related field and three (3) years of experience asa Software Engineer, Software Developer, or in a related role. In lieu of a Bachelor's degree and three (3) years of experience, will accept a Master's degree in Computer Science, Computer Engineering, or IT-related field and one (1) year of experience as a Software Engineer, Software Developer, or in a related role.
Work experience with:
Creating and delivering enterprise grade applications using React;
JavaScript/ES6/Typescript and frontend frameworks such as React and Angular while creating frontend applications;
Working with Agile development team while following scrum methodologies;
Contributing to writing Integration Tests; and,
Unit Tests for web applications using Webpack, Jest, Karma, Cypress.
#LI-DNI
The salary range for this position is $126,500 to $156,000 per year.
Apply online at ******************************************
Art Director
Sunnyvale, CA Job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.
The Role
We are seeking an Art Director to join our dynamic and fast-paced, design-forward team. This role requires a strategic creative individual who excels in both design craft and concept development, with a passion for solving complex design challenges. As a key contributor, you will bring insight, rigor, and expertise to an array of enterprise cybersecurity deliverables.
The ideal candidate is a seasoned Art Director with a proven track record of working in top-tier design agencies or in-house creative teams for leading brands. You thrive in collaborative, multidisciplinary environments and are excited by the opportunity to deliver impactful, visually compelling solutions for a high-performance team.
Key Responsibilities:
- Lead the art direction and design for diverse projects across enterprise cybersecurity deliverables.
- Balance creative strategy with meticulous design execution to craft innovative and impactful solutions.
- Collaborate closely with multidisciplinary teams to ensure alignment on project goals, timelines, and creative vision.
- Drive creative excellence while maintaining brand integrity for high-caliber clients.
- Stay informed on design trends, tools, and technologies to inspire and elevate the team's work.
Qualifications:
- Bachelor's or Master's degree in Design, graphic design, digital media or visual communications
- Extensive experience with top-tier brand studios, design agencies, or in-house creative leadership for enterprise brands (cybersecurity experience a plus)
- Strong portfolio showcasing expertise in strategic concepts, design craft, and art direction
- Experience with for 3D and motion graphics for animated title sequences and narratives built in Powerpoint & Keynote
- Proven ability to thrive in a fast-paced, deadline-driven environment.
- Excellent communication and presentation skills, with the ability to articulate design decisions effectively.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.
We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 128,940.00 - 202,620.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 106,750.00 - 167,750.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 96,320.00 - 151,360.00 USD
Lifeguard
San Marcos, CA Job
Job Brief: The Lifeguard is responsible for ensuring the safety of all of our guests at the Pools and Waterslides at a Carlsbad Resort. Lifeguards must: maintain a diligent watch over families and children, enforce rules with the right balance of firmness and politeness, be ready at all times to perform life-saving functions, perform all of the functions and responsibilities of Pool Attendants as assigned.
Responsibilities:
Maintain constant surveillance of patrons in the facility.
Act immediately and appropriately to secure safety of patrons in the event of emergency.
Provides emergency care and treatment as required until the arrival of emergency medical services.
Present a professional appearance and attitude at all times.
Maintain a high standard of customer service.
Maintain a clean and safe facility.
Keep appropriate activity reports and daily logs of events.
Handle problems and situations as they arise within the facility to the Operational Supervisor.
Prepare routine administrative paperwork.
React calmly and effectively in emergency situations.
Work both independently and in a team environment.
Skills Required:
Passing Skills Test which includes:
5-minute treading water while holding a 10lb brick
100 meter swim in 1:40 minutes or less
Passive submerged victim rescue (at 9 ft depth) with removal
Adult/Child CPR
Swim 25 yards then retrieve a 10 lb brick then return 25 yards and exit the pool
Must be at least 16 years of age
Preferred Skills:
High School diploma or GED equivalent preferred
Prior experience lifeguarding a pool in a resort or country club or waterpark facility preferred.
Previous lifeguard experience preferred.
Candidates who have certification are preferred (but not required, we will provide training and certification as needed).
Red Cross Lifeguard Certification preferred
CPR/First Aid/AED (Title 22) Certification preferred
Lifeguard Training
Previous supervisory experience preferred.
Director of Technical Operations
Los Angeles, CA Job
The Company Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Role
The Director of Technical Operations will oversee the end-to-end operation of our network & computer vision infrastructure. This role is critical to ensuring the performance and reliability of network and production systems across our core vision platform. The ideal candidate will bring deep technical knowledge, leadership experience, and a strong commitment to reliability, scalability, and security.
Responsibilities
* Strategic Leadership: Develop and lead the network and production systems operations strategy aligned with business objectives.
* Team Management: Lead, mentor, and develop a team of network engineers, systems engineers, and automation development, ensuring high performance and growth.
* Network Performance & Optimization: Conduct analysis and implement improvements to maintain optimal health and efficiency of physical network and production systems distributed across sites throughout the US.
* Alerting & Monitoring: Proven hands on experience building and maintaining large scale, world class alerting and monitoring systems.
* Incident Management: Establish and manage an effective incident response protocol, ensuring rapid response and resolution of both network and production system issues.
* Fleet Management: Implement and manage solutions for monitoring, deploying, and maintaining computer vision hardware across diverse environments.
* Capacity Planning & Scaling: Collaborate with technical and business teams to plan and implement scaling for both network and production systems to accommodate growth.
* Budget Management: Manage the operational budget, making cost-effective decisions regarding resources, tools, and technology investments.
* Vendor Management: Collaborate with network and hardware vendors, negotiate SLAs, and manage vendor performance.
* Continuous Improvement: Proactively implement opportunities to enhance operational efficiency, productivity, and effectiveness.
* Travel: Some travel will be required for critical launch success, corporate meetings, etc. (25% Travel expected)
Qualifications
* 10+ years of experience in network or production systems operations, with at least 5 years in a leadership role.
* Strong expertise in network protocols, Linux systems engineering, and computer vision infrastructure.
* Demonstrated experience in large scale network and production systems.
* Proven track record of managing and leading a high-performing technical operations team.
* Excellent project management skills, with the ability to oversee multiple projects and prioritize effectively.
* Strong communication and interpersonal skills.
* You will interact with external customers and partners at times. Experience bridging highly technical explanations with non-technical executive audiences is necessary.
* Certifications such as CCNP, CCIE, or equivalent are highly valued.
* Experience in a high-growth or technology-driven company.
* Preferred local to New York City, Los Angeles or Nashville area. Remote for the right candidate.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 to $205,000.00 annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.
#LI-AR1 #LI-Hybrid
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Senior Scrum Master
San Diego, CA Job
Caret is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency-all within a secure, cloud-enabled ecosystem.
About the Team
Our Technical Support team is passionate about enabling the success of our customers, solving problems, and having fun while we work hard. Daily we work with our customers through a number of channels including phone calls, video calls, e-mails, and self-service requests. We are never bored or without opportunity to make a difference in the professional lives of our customers. Our team-defined values guide how we show up for each other, for our partners, and for our customers:
+ We succeed together
+ We embrace progress
+ We care big
+ We create space
Requirements
As Scrum Master you will work with our Product Department to:
o Hold the Product Representative responsible for meeting the Definition of Ready on all stories presented to the Scrum Team(s)
o Ensure that goals, scope, and product impact are understood by everyone on the Scrum Team.
o Help the Scrum Team(s) understand the need for clear and concise Product Backlog items with good Acceptance Criteria.
o Help the Product Representative to prioritize the Product Backlog to maximize value.
o Discourage changes to the Sprint and understand and mitigate the impact.
o Regularly report on the status of each Epic (project) commitment made by the team to the stakeholders
As Scrum Master you will be part of the Development Teams and will be responsible for:
o Coaching the Teams in self-organization and cross-functionality.
o Help the Development Team to meet the Definition of Done.
o Remove impediments to the Development Team's progress.
o Facilitate Scrum events.
o Coach the Development Team on agile practices that are in-line with the CARET standards.
o Provide visibility into the Agile teams' delivery plans and Release plans on the program level to stakeholders. Include coordinating releases across multiple teams.
Additional responsibilities include:
o Help employees and stakeholders understand and enact agile product development.
o Drive team retrospectives and continuous improvement
o Be transparent in communication and status of the Sprint, PI, and Team
o Organize and keep Jira and Confluence up to date.
o Work with other stakeholders and engineering teams to clear dependencies for the teams
o Take on Senior Scrum Master Responsibilities to host PI Planning preparation and execution, support the creation of a Program Backlog, and facilitate meetings across teams and products.
o Develop and implement the stakeholder communication plan ensuring successful stakeholder engagement at all levels.
o Facilitate the creation and adoption of working agreements and definitions of ready / definition of done based on CARET's standards.
o Measures team and program delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities.
Knowledge, Skills & Experience:
- Project Management
- Experience managing projects using Agile methodology.
- Skills in planning, analysis, and implementation of product development phases
- Familiar with setting scope, goals, and deliverables
- Proficient in JIRA and Confluence.
- Ability to Facilitate relationships within the team and across teams to be productive and collaborative, through building rapport, trust, and respect.
- Servant Leader who fosters self-organization and a culture of ownership and accountability on the team
- Challenger/ Experimenter/Innovator: Don't just accept "the way things work around here", respectfully challenge and help illuminate the problem areas. They encourage the team to experiment and create a safe environment for the team to learn.
- Passionate about continuous learning to help the team and organization evolve. Regularly illicit feedback from others and actively seek opportunities to learn.
- Experience with helping teams become high performing through collaboration and a relentless focus on continuous improvement.
- Collaborates across the ART to create program level transparency, visibility, and drive commitment.
- Ability to adapt to changing and fast-paced environments, evolving the change solution ensuring delivery of flexibility and agility.
- Outstanding interpersonal, leadership, communication, and facilitation skills to establish and maintain excellent working relationships in a corporate environment.
Education and Qualifications:
- Bachelor's degree in computer science, information technology, or a relevant field preferred.
- Certified scrum master, SAFe or Scrum@Scale preferred.
- 4-6+ years of experience as a scrum master or in a similar role.
- Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum@Scale, Scrum and/or Kanban for software product development
- Leadership and management experience is preferred.
- Excellent people and project management skills.
- Strong analytical and problem-solving skills.
Benefits
+ Flexible PTO
+ Summer Fridays
+ No meeting Fridays
+ Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
+ Flexible Spending Account
+ Health Savings Account
+ 401(k) match
Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $120,000 - $130,000 USD. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.
#LI-Remote
#LI-ST1
#ProductsTech
Senior Sales Engineer - DSPM - WEST
California Job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.
Protection Starts with People. Proofpoint
Candidates should be located in the Pacific time zone.
About the Role
As a Senior Sales Engineer at Proofpoint DSPM (Normalyze), you'll collaborate closely with sophisticated security teams and decision-makers. You'll represent Proofpoint DSPM (Normalyze) to prospective clients while translating their technical challenges and business needs back to our product, engineering, and sales teams. This role is integral to delivering innovative solutions to complex cloud data security challenges and ensuring customer success.
Key Responsibilities
Partner with Account Executives to support pre-sales engagements, uncovering customer needs and crafting tailored solutions.
Lead engaging product demonstrations, highlighting how Proofpoint DSPM (Normalyze) addresses customers' data security challenges.
Conduct Proof of Value (PoV) exercises, managing timelines, resources, and follow-ups to drive successful outcomes.
Provide in-depth technical responses to Requests for Information/Proposals (RFIs/RFPs).
Build strong relationships with customers and partners, acting as a trusted technical advisor.
Collaborate with Product and Engineering teams to drive feature development based on customer feedback.
Contribute to marketing and sales efforts, including trade shows, webinars, and recorded content.
Continuously enhance your knowledge of cloud platforms, cybersecurity trends, and the competitive landscape.
Qualifications
5+ years of experience in Sales Engineering, Customer Success, Technical Account Management, Solutions Architecture, or related roles.
Strong technical expertise in cloud platforms (AWS, Azure, GCP) and familiarity with container and microservices technologies.
Deep knowledge of cybersecurity (e.g., identity security, incident response, security automation) and data security compliance standards.
Proven track record in solution selling, delivering exceptional customer experiences, and building lasting technical relationships.
Excellent communication and presentation skills, with the ability to explain complex solutions clearly to both technical and non-technical audiences.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add', and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT
#LI-RP1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Supervisor, Deals Desk
Sunnyvale, CA Job
Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.
The Role
As a Deal Desk Supervisor, you will act as a trusted advisor to the Sales Organization with everything Deal Desk related, essentially providing various pricing techniques and strategies to ensure competitive and profitable company pricing targets. You will also support in testing and enhancement of systems and tools to help streamline and automate the quoting process. As a leader, you will scale the team for business growth and provide daily guidance to your direct team of analysts. This position is a prime opportunity for someone looking to grow their career as an entry level people leader, while working directly with a broad range of organizational stakeholders in finance, sales and product organizations.
Your day-to-day
* Be a primary contact for both the internal Deals Desk and Sales team, as well as a point of escalation for all topics relating to quoting and pricing approvals.
* Provide guidance and support to direct team members for growth and development.
* Review, approve and escalate quotes within the CPQ tool, as needed.
Ongoing/ Projects
* Drive communication with cross-functional departments that may have a direct impact on quoting to ensure audit, company guidelines and expectations are followed.
* Manage and track quotes to ensure the team's standard SLAs are met.
* To scale business growth and train analysts.
* Ensure updates are effectively communicated within internal and external teams.
* Upkeep Salesforce Reports and Dashboard.
* Review Team Territory Assignment to scale and optimize operations.
* Identify areas of improvement and possible solutions.
* Hands on developing SOPs and maintenance of resources.
* Partake in system and tool enhancement to streamline processes.
* Complete side projects to help meet department overall goals, as needed.
What you bring to the team
* Self-motivated with a knack for being detail oriented while in a high-pressure environment
* Strong people/customer service skills
* Ability to think outside the box, while understanding and enforcing standard pricing strategies
* Basic understanding of revenue and auditing requirements
* Excellent analytical skills and enjoys working with numbers
* Solid MS Office and Computer skills - knowing how to create formulas in Excel a plus
* Experience with leveraging Salesforce as quoting and CRM database.
* People Management Experience a plus
* Bachelor's Degree or experience in Order Entry, Sales Operations, Deals Desk or Pricing Analyst
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint
#LI-AN2
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 87,900.00 - 128,920.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 71,025.00 - 104,170.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 64,950.00 - 95,260.00 USD
Integrated Campaign Manager (Hybrid) - Contract
Remote or San Francisco, CA Job
We're seeking an experienced Integrated Campaign Manager to lead the planning and execution of Homebase's H1 local and brand campaigns. This high-impact role will drive brand awareness, engagement, and product adoption across the US, but with a focus on key markets. The ideal candidate will be a strategic thinker, hands-on executor, and collaborative leader who can thrive in a fast-paced environment while delivering measurable results through brand and local marketing initiatives - and have an authentic appreciation for local businesses.
This hybrid role is a six-month contract assignment with potential for extension.
You will make an impact by:
Oversee development and execution of H1 brand campaigns, including Top Local Workplace Awards program and local market brand campaigns
Lead the annual Top Local Workplace Awards launch, from winner communications, to in-product experiences, to physical kit distribution
Develop and execute full-funnel local marketing campaigns in key markets, including community events
Create comprehensive project plans with clear milestones, budgets, and deliverables
Serve as primary point of contact across Product Marketing, PR, Paid Media, Lifecycle Marketing, and Sales teams for key brand campaigns and moments
Leverage customer insights to inform campaign strategy and execution
Monitor real-time campaign performance and optimize tactics to meet or exceed goals
You're a bar raiser, this means you come with:
5+ years of experience in brand marketing or integrated campaign management
Proven track record leading large-scale, multi-channel marketing campaigns
Strong project management skills and ability to manage complex initiatives
Exceptional communication and stakeholder management abilities
Experience with marketing analytics tools and performance measurement
What We Offer:
Stock Options - Everyone is an Owner!
401(k) program + 4% company match
Employer supplemented Medical, Dental, and Vision Insurance Plans
20 days of accrued PTO, annual paid holidays, and paid volunteer time off
Continued learning and development stipend
Paid life insurance
Short- and long-term disability coverage
Paid parental leave
Commuter benefits
Flexible spending account (FSA) options
Top-of-the-line equipment and stipend for workspace setup
Work from home Monday, Thursday, & Friday
Meals provided at our vibrant workspaces
Team offsites and monthly opportunities to engage with fellow Homies
What to Expect During the Interview Process:
Meet the Talent Acquisition team
Meet the Hiring Manager
Participate in a Technical Interview
Meet the Leadership team
Professional Reference Checks
Background Check + Offer Stage
Welcome to the team, Homie💜🎉
Diversity, Equity, and Inclusion at Homebase
At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you're close to what we're looking for (even if you don't meet 100% of the qualifications), we encourage you to apply!
At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Homebase is an equal-opportunity employer and participant in the U.S. Federal E-Verify program.
**Interview Recording Notice
By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process. Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process. If you do not consent to being recorded, please inform the Talent Team at the beginning of the call, and appropriate arrangements will be made to accommodate your preference. Your privacy is important to us, and the recorded interviews will only be used for internal evaluation and assessment of candidates.
About Us
Our mission is to make small business teams
unstoppable
.
Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 100,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. As the leader in small business team management, Homebase tracked 1+ billion hours for 2.5+ million workers last year.
We're based in San Francisco, Houston, Denver, and Toronto. We're backed by leading venture investors
L
Catterton Growth, Emerson Collective, Notable Capital, Bain Capital Ventures, Khosla Ventures, Baseline Ventures, Cowboy Ventures, Bedrock Capital, and PLUS Capital.
You'll be part of an
unstoppable
team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We're revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve.
So what do you say, will you join us on our mission to empower small businesses?
GVP Product Operations & Infrastructure Engineering
Redwood City, CA Job
Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
GVP Product Operations & Infrastructure Engineering - Redwood City, California
We are looking for a visionary GVP Product Operations & Infrastructure Engineering to lead all of Product Operations and Infrastructure Engineering across IDMC (Intelligent Data Management Cloud), powered by our GenAI CLAIRE engine, running on AWS, AZURE, GCP, OCI, and AWS Gov Cloud (FedRAMP). The ideal candidate will be a strong technical leader with a background in building products for enterprises and running 24x7 cloud operations @ scale, supporting thousands of enterprise customers & billions of dollars of cloud revenues, and managing the hyper-growth in consumption with utmost reliability.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse Informatica community where everyone can thrive.
This role will report to the SVP of Platform Engineering and lead a 200+ growing global organization.
Your Role Responsibilities? Here's What You'll Do
* Strategic Leadership: Develop and execute a comprehensive strategy for multi-cloud IDMC platform infrastructure across AWS, GCP, Azure, and OCI hyperscalers AND product operations for Master Data Management, Cloud Data Integration, iPaaS, and Data Governance solutions.
* Innovation & Engineering Leadership: Lead a team of directors, managers, and engineers responsible for Infrastructure, Databases, Networking, Security and Product deployments and operations. Foster a symbiotic collaboration across R&D and Operational teams. Remain current with new technologies and industry trends to refine the cloud roadmap and position us for long-term success.
* Operational Excellence: Establish and drive Site Reliability Engineering (SRE) principles, including incident management, change management, and continuous improvement to ensure platform stability and swift resolution of production issues.
* Collaboration & Stakeholder Engagement: Partner with development, product, and customer support teams to ensure platform capabilities meet internal and external stakeholder needs and communicate operational priorities and incident response.
* Cost Management & Optimization: Lead efforts to optimize operational costs (COGS & Non-COGS), manage vendor relationships, and ensure efficient allocation of the cloud budget. Iterate to optimize cloud spend with creative capacity planning on a regular cadence.
What We'd Like to See
* Bachelor's or Master's degree in computer science, Information Technology, or a related field.
* 15+ years of experience in cloud with at least 7+ years in a leadership role in a product company overseeing Product Operations, Infrastructure, and SRE.
Role Essentials
* Experience in building and scaling cloud-native architectures (AWS, Azure, GCP, OCI) for data platforms, and ecosystems such as Snowflake/Databricks with a focus on high availability, fault tolerance, and cost efficiency.
* Experience building and owning Incident Management teams to deliver 24x7 reliable operations.
* Experience with Security, networking & Compliance standards SOC2, ISO27001, and FedRAMP.
* Must have experience as an engineering leader who has designed, delivered, and scaled cloud enterprise product/s.
* Experience making buy versus build decisions, assessing in-house development versus integrating third-party platforms based on cost, scalability, and business needs.
* A strong passion, for observability, performance monitoring, and system reliability, with a strong commitment to implementing robust monitoring and alerting practices.
* Lead hiring, mentoring, and development of engineering leaders, fostering team growth.
Perks & Benefits
* Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
* Flexible time-off policy and hybrid working practices
* Equity opportunities and an employee stock purchase program (ESPP)
* Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We're guided by our DATA values, and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.
Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. ******************** Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.
Technical Account Manager
San Diego, CA Job
CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.
Our team-defined values guide how we show up for each other, for our partners, and for our customers:
+ We succeed together
+ We embrace progress
+ We care big
+ We create space
To join our remote-first, engage from anywhere team, visit getcaret.com/careers.
Requirements
+ Serve as single point of contact for key client contacts and internal stakeholders.
+ Project manage on-boarding for key clients and collaborate with the Implementation and Professional Services teams on the management of post-sale client relationships.
+ Quarterback escalated technical issues and collaborate with our support teams to deliver timely resolutions.
+ Utilize superb problem-solving skills to address technically focused customer escalations and proactively form solutions aligned with a client's vision.
+ Analyze clients' needs and suggest upgrades or additional features to meet their requirements
+ Provide excellent, regular client communications and responsive, consistent follow through on all issues and actions
+ Develop and nurture strong client relationships
Qualifications
+ 4+ years of hands-on SaaS experience in a high pace environment
+ 4+ Years of accounting understanding and experience
+ 4+ years relevant work experience in a client-facing technical role, preferably customer success or account management, with a proven track record of retention and high customer satisfaction.
+ Over 3 years of technical account management, engagement management, system implementation, technical support or SI consulting experience.
Requires professionalism and the ability to work in a remote in an independent environment
+ Experience with remote access environments such as Citrix and/or terminal services.
+ Must have experience with Microsoft server and client technologies.
+ Preferred: Current engineering certifications: MCSA/MCSE, CCNA, CSSA, CCA
+ Must possess an enthusiastic personality and foster a positive work environment.
Benefits
+ Flexible PTO
+ Summer Fridays
+ No meeting Fridays
+ Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
+ Flexible Spending Account
+ Health Savings Account
+ 401(k) match
Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $80,000 - $90,000. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.
#LI-Remote
#LI-ST1
#CustomerSucessManagers
Outbound Development Representative
Remote Classy Job
Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit
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Are you a dynamic, high-performing, and hyper-organized professional ready to advance your sales career? Classy's sales team is hiring Outbound Development Representatives (BDRs/EDRs) to connect nonprofits with innovative fundraising technology that helps amplify their mission and raise more funds online. The ideal candidate has previous sales development experience, thrives in a fast-paced environment, and knows what it takes to be a top performer.
As an Outbound Development Representative, you will play a critical role as the first point of contact for prospective Classy customers. You'll embrace emerging technology to execute high-volume, strategic, and personalized outreach that resonates with nonprofit decision-makers. Your responsibilities include uncovering fundraising challenges, building tailored engagement plans, and fostering meaningful relationships across departments. You'll facilitate qualifying calls, conduct discovery sessions with key stakeholders, and showcase the value of Classy's tools, all while managing a high-quality sales pipeline to ensure a seamless handoff of qualified prospects to our Account Executive team.
This role provides a unique opportunity to support multiple Account Executives in either the Commercial or Enterprise sector, giving you valuable insight into advanced sales strategies and mentorship to grow your business acumen. At Classy, you'll thrive in an environment where innovation, collaboration, and personal growth drive meaningful impact for nonprofits around the world.
The Job…
Leverage multiple channels (e.g., LinkedIn Sales Navigator, calls, voicemails, and emails) to execute a high volume of outreach with strategy, creativity, and thoughtful persistence to reach key decision-makers.
Facilitate qualifying calls and discovery sessions with high-level decision-makers, asking insightful questions to build relationships and showcase the value of Classy's suite of tools.
Execute creative engagement strategies provided by marketing, such as event outreach, mailers, and conference follow-ups, to drive account engagement.
Methodically qualify, build, and manage a sales pipeline in Salesforce, with a focus on driving quality conversations that lead to strong deals.
Accurately document and track all activities in Salesforce.
Embrace emerging AI tools to enhance personalized outreach at scale and innovate as technology evolves.
Balance a busy calendar of inbound and outbound priorities while staying focused on key initiatives that drive pipeline.
Support multiple Account Executives by managing relationships, coordinating schedules, and contributing to diverse initiatives.
Consistently exceed monthly quotas through hard work, proactive growth, and the implementation of feedback.
Stay highly organized, adaptable, optimistic, and coachable while thriving in a fast-paced, evolving environment.
Become an expert in online fundraising by understanding client needs, overcoming objections, and asking thoughtful questions.
You…
1+ years of inside tech sales or relevant experience, preferably selling over the phone or web.
Proven outbound prospecting experience.
Excellent listening, verbal, and written skills, with the ability to craft thoughtful, engaging, and relevant communication for prospects.
No fear of the phones! Confident speaking to prospects and handling objections.
Skilled at navigating organizations to identify and connect with decision-makers.
Growth mindset with a commitment to improving skills and adapting to change.
High level of emotional intelligence to build and manage relationships effectively.
Positive attitude, team player, and driven to win.
Technically savvy, with the ability to learn and manage new tools competently.
Preferred…
Bachelor's degree (preferred but not required).
Training or experience in consultative/value-based selling.
Proficiency with CRM tools, preferably Salesforce.
Experience with tools like Salesloft, 6Sense, LinkedIn Sales Navigator, or similar platforms.
A proactive learner who seeks out opportunities for growth and takes feedback into action.
A natural problem-solver who thrives on improving systems and processes.
Excited by brainstorming and contributing new, creative outreach ideas.
Committed to integrity, hard work, and maintaining high ethical standards.
Assertive, persistent, and persuasive with strong listening skills-ready to show your grit.
Motivated by surpassing goals and achieving excellence.
Adaptable and resourceful, thriving in dynamic environments and handling challenges with confidence.
Highly organized and detail-oriented, ensuring nothing “slips through the cracks.”
Why you'll love it here...
Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values:
impatient to be great
,
find a way
,
earn trust every day
,
fueled by purpose
. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The total annual salary for this full-time position is $67,000 - $100,000, + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com
Dedication to Diversity
GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.
Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY ‘24 annual report.
Our annual “Year in Help” report reflects our community's impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Manager, Enterprise Care
Remote Classy Job
Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit
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We're building something new! Classy's Customer Care Team is looking for an innovative and experienced Manager to lead our Enterprise Care operations comprising our incredible Technical Account Managers and newly established Enterprise Support team. You'll play a critical role in helping the world's largest nonprofits across the country make the world a better place through product education, technical assistance and results focused encouragement. You'll also serve as the voice of Classy's brand, building rewarding relationships that keep customers engaged and enthusiastic.
The ideal candidate has experience working with Enterprise Organizations and leads with empathy, ability to work in a fast paced environment, and a knack for sharing knowledge. We want to talk to you if you love being part of a team that genuinely Cares about our nonprofit customers and the missions they serve. We aren't your normal Customer Care team. We go above and beyond to advocate on behalf of our nonprofits across Classy to make their product and support experience world class.
The Job…
Lead our (TAMs) Technical Account Management (4) and Enterprise Support teams (5-7) to deliver an exceptional enterprise care experience.
Prioritizes proactive care through enabling our TAMs to drive customer success and platform performance.
Oversee all channels of customer support, including chat, email, video and phone, ensuring timely and effective resolution of customer inquiries and issues.
Ensure the team is fully optimized by managing day to day tasks (timekeeping, PTO) utilizing Care KPIs to drive maximum impact and generate value.
A people first leader - drive employee career development within Care and beyond, setting your people up for long term success and growth.
Work alongside our Quality Associate Manager, Scaled Care Manager and Technical Support Management to provide on-going coaching addressing all channels as well as delivering new process and procedures when needed for both internal and offshore teams.
Serve as an escalation point for your direct reports, our Enterprise Customers and internal Classy organization, acting as a product and process expert for Enterprise care.
Work with the Director, Care and wider CX organization to optimize the customer journey across all touchpoints through effective, customer focused collaboration and taking action cross functionally to drive CX enhancements.
Proactively seek solutions to improve operational efficiency and quality by working with product, operation and policy teams.
You…
3+ years experience Managing a customer facing team with an Enterprise Customer Base.
Exceptional oral and written communication. Communicates respectfully, clearly, and with decisiveness, especially under challenging circumstances.
World-class change management skills. Thrive in a world where you'll balance team needs, changing priorities, and new ideas
Strong emotional intelligence. You can read your team, empathize with their unique challenges and adapt to foster world-class experiences.
Extremely process-oriented. You're resourceful when a process or an answer doesn't exist and seek to evolve the way Classy Care operates.
Willing to take risks. You thrive in highly-matrixed environment that often involves taking risks that may succeed or may fail, but know that learning from those failures is what will push the team forward.
Mission-driven mindset. You want a job with purpose and serve a team whose mission it is to drive the success of our customers.
Lead By Example. Your poise, attitude, and tenacity are front and center and the team will follow your lead.
Dream BIG and execute smart. Your enthusiasm for challenging the status quo through innovation is contagious.
Proactively uncover opportunities. You can identify trends, investigate anomalies and present recommendations to the rest of the leadership team and your cross-functional partners.
Preferred…
Experience building new customer journeys. If you already have a deep understanding of the unique challenges Customer Care teams in SaaS face, we want to hear from you.
Why you'll love it here...
Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values:
impatient to be great
,
find a way
,
earn trust every day
,
fueled by purpose
. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The total annual salary for this full-time position is $96,000 - $144,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com
Dedication to Diversity
GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.
Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY ‘24 annual report.
Our annual “Year in Help” report reflects our community's impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Product Support Generalist I
Classy Job In San Diego, CA Or Remote
Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit
**************
.
Classy's Customer Care Team is looking for an enthusiastic Product Support Generalist to help answer customer questions about the Classy platform. You'll play a critical role in helping nonprofits across the country make the world a better place through product education, technical assistance and spirited encouragement.
You'll also serve as the voice of Classy's brand, building rewarding relationships that keep customers engaged and enthusiastic.
The ideal candidate has empathy, ability to work in a fast paced environment, and a knack for sharing knowledge. We want to talk to you if you love being part of a team that genuinely Cares about our nonprofit customers and the missions they serve. We aren't your normal Customer Care team. We go above and beyond to advocate on behalf of our nonprofits across Classy to make their product and support experience world class.
The job…
Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Answer questions from a wide-range of nonprofits and internal teams about Classy products and services, including “How do I?” questions, technical troubleshooting and account related inquiries.This will primarily be via chat and email, with frequent phone/video calls.
Solve complex customer problems FAST by collaborating across Classy teams.
Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise.
Work as part of a team to deliver shared goals while also thriving autonomously.
Improve processes, systems and customer interactions through aggressive innovation.
Serve as the voice of our customers by passing along critical insights to our product team.
You…
Exceptional oral and written communication. Must communicate effectively across phone, email, chat and social channels.
World-class organizational skills. Thrive in a world where you'll balance customer questions and complex assignments with many moving parts.
Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.
Extremely process-oriented. You're resourceful when a process or an answer doesn't exist.
You do your best work as part of a team. You thrive in highly-matrixed environment and live for working with your teammates, customer success, product management and development.
Mission-driven mindset. You want a job with purpose and serve customers who are building a better world for us all.
Dream BIG and execute smart. Your enthusiasm for challenging the status quo through innovation is contagious.
Proactively uncover opportunities. You can identify trends, investigate anomalies and present recommendations to leadership and your cross-functional partners.
Customer service experience. You are energized every morning when you wake up, knowing you get to help nonprofits that solve a wide range of issues.
Preferred…
Experience working with nonprofits. If you already have a deep understanding of the unique challenges nonprofits face, we want to hear from you.
CRM experience. Knowledge of CRM/Ticketing systems with rigorous tracking
Basic HTML/CSS knowledge. Basic skills in HTML and CSS can be useful for formatting emails, troubleshooting issues in communication platforms, or resolving issues with website forms.
Understanding of Remote Work tools. Understanding tools like Slack, Zoom, and project management systems is helpful.
Why you'll love it here...
Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values:
impatient to be great
,
find a way
,
earn trust every day
,
fueled by purpose
. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The total annual salary for this full-time position is $47,000 - $70,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com
Dedication to Diversity
GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.
Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY ‘24 annual report.
Our annual “Year in Help” report reflects our community's impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Talent Coordinator
Remote or New York, NY Job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Talent Coordinator at Palantir, you will work closely with our hiring managers and recruiters to ensure a positive interview experience for all candidates. We're looking for someone who is positive, resourceful, and who thrives under pressure. This position will rely heavily on your superb ability to manage multiple and competing priorities in a fast moving environment. You will be part of a team that is responsible for developing, implementing, and executing on a broad recruiting strategy, with an emphasis on efficiency and overall value generation (i.e. hiring awesome people!).
Core ResponsibilitiesSchedule multiple interviews with candidates with urgency and care; coordinate all details of the interviews.Manage professional written and verbal communication with candidates, recruiters, interviewers, and hiring managers throughout the interview process.Host candidates during their onsite interviews in office. Manage candidate records through our Applicant Tracking System (ATS) with excellent attention to detail.Create and run weekly tracking reports as necessary using the ATS.Take on an array of special projects that advance the mission of our Recruiting Team.
What We ValueImpeccable organizational skills and attention to detail.Superior time management and multi-tasking ability.Excellent team player who demonstrates superior professionalism, and discretion.Strong verbal and written communication skills.Strong analytical ability and proactive approach to problem solving.Willingness to take ownership for wide-ranging responsibilities and strong work ethic.
What We RequireAt least one year of previous industry experience in an administrative, operations, support or similar role.Ability to spend 2 - 3 days per week in-office.
Salary
The estimated salary range for this position is estimated to be $32 - $35/hour. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance
• Commuter benefits
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.