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What does a cleaning and maintenance worker do?

Updated January 8, 2025
7 min read
What does a cleaning and maintenance worker do
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Cleaning and maintenance worker responsibilities

Here are examples of responsibilities from real cleaning and maintenance worker resumes:

  • Assist with light building repairs, maintain building cleanliness, strip and wax floors, order and manage supplies.
  • Perform emergencies work requests, schedule and unschedule maintenance program, emergencies and coordinate special projects as directed.
  • Operate buffers and burnishers to strip, wax and buff floors and corridors in various facilities.

Cleaning and maintenance worker skills and personality traits

We calculated that 22% of Cleaning And Maintenance Workers are proficient in Building Floors, Plumbing, and Clean Windows. They’re also known for soft skills such as Manual dexterity, Mechanical skills, and Interpersonal skills.

We break down the percentage of Cleaning And Maintenance Workers that have these skills listed on their resume here:

  • Building Floors, 22%

    Cleaned building floors by sweeping, moping and vacuuming

  • Plumbing, 14%

    Perform minor maintenance repairs on plumbing and hot water heater.

  • Clean Windows, 8%

    Clean lobby area, vacuum floors, clean windows and hallway rugs.

  • Bathroom Fixtures, 7%

    Sterilized bathroom fixtures and replaced hygiene products.

  • Customer Service, 6%

    Provided outstanding customer service providing directions in and around facility.

  • Safety Hazards, 6%

    Reported any graffiti and vandalism including potential safety hazards to co-workers and Supervisory Staff.

"building floors," "plumbing," and "clean windows" are among the most common skills that cleaning and maintenance workers use at work. You can find even more cleaning and maintenance worker responsibilities below, including:

Mechanical skills. Another soft skill that's essential for fulfilling cleaning and maintenance worker duties is mechanical skills. The role rewards competence in this skill because "janitors and building cleaners need to understand general building operations and should be able to make routine repairs, such as to leaky faucets." According to a cleaning and maintenance worker resume, here's how cleaning and maintenance workers can utilize mechanical skills in their job responsibilities: "report lights out and other mechanical failuressweep, mop, wash and vacuum floors. "

Interpersonal skills. Another skill that relates to the job responsibilities of cleaning and maintenance workers is interpersonal skills. This skill is critical to many everyday cleaning and maintenance worker duties, as "janitors and building cleaners must interact well other cleaners and the people who live or work in the buildings they service." This example from a resume shows how this skill is used: "strengthened my interpersonal skills and learned a great deal about customer service/satisfaction. "

Physical strength. For certain cleaning and maintenance worker responsibilities to be completed, the job requires competence in "physical strength." The day-to-day duties of a cleaning and maintenance worker rely on this skill, as "janitors and building cleaners often must lift and move heavy cleaning materials and equipment." For example, this snippet was taken directly from a resume about how this skill applies to what cleaning and maintenance workers do: "general maintenance and cleanup of physical facilities minor equipment and facility repairs. "

Time-management skills. Another crucial skill for a cleaning and maintenance worker to carry out their responsibilities is "time-management skills." A big part of what cleaning and maintenance workers relies on this skill, since "janitors and building cleaners must plan and complete tasks in a timely manner." How this skill relates to cleaning and maintenance worker duties can be seen in an example from a cleaning and maintenance worker resume snippet: "take out trash and clean restroom accomplishments was responsible for workin alone on time restraints. "

See the full list of cleaning and maintenance worker skills

Choose from 10+ customizable cleaning and maintenance worker resume templates

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Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume
Cleaning And Maintenance Worker Resume

Compare different cleaning and maintenance workers

Cleaning and maintenance worker vs. Custodian

A custodian, also referred to as janitor, is responsible for maintaining cleanliness and helping protect all facilities. Custodians make sure everything is clean, neat, in order, and free from clutter and safe. They perform routine maintenance tasks and heavy cleaning duties. They do everyday things to sweep floors, mop, scrub, vacuum, collect and empty trash, dust furniture, walls, and equipment. They mix solutions and chemicals in containers based on proportions for disinfecting windows, mirrors, and other partitions requiring cleaning. Some also do minor building maintenance and light repairs, while others are exposed to biohazardous materials.

We looked at the average cleaning and maintenance worker salary and compared it with the wages of a custodian. Generally speaking, custodians are paid $3,557 higher than cleaning and maintenance workers per year.Even though cleaning and maintenance workers and custodians are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require building floors, plumbing, and clean windows in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of a cleaning and maintenance worker are more likely to require skills like "buff floors," "routine maintenance," "routine inspections," and "commercial buildings." On the other hand, a job as a custodian requires skills like "cleanliness," "work ethic," "minor maintenance," and "ladders." As you can see, what employees do in each career varies considerably.

Custodians tend to make the most money working in the education industry, where they earn an average salary of $31,075. In contrast, cleaning and maintenance workers make the biggest average salary, $26,444, in the technology industry.On average, custodians reach similar levels of education than cleaning and maintenance workers. Custodians are 0.5% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Cleaning and maintenance worker vs. Porter

A porter is responsible for managing the building's cleanliness and orderliness, together with the cleaning maintenance team. Duties of a porter include ensuring the premises' safety, operating cleaning tools and equipment, and performing basic troubleshooting for defective machines. Other tasks include assisting visitors with their inquiries, leading clients to the appropriate departments, adhering to the highest safety standards and procedures, and answering maintenance calls. A porter must have excellent time-management and multi-tasking skills to ensure daily smooth operations.

A career as a porter brings a higher average salary when compared to the average annual salary of a cleaning and maintenance worker. In fact, porters salary is $3,242 higher than the salary of cleaning and maintenance workers per year.Only some things about these jobs are the same. Take their skills, for example. Cleaning and maintenance workers and porters both require similar skills like "building floors," "clean windows," and "customer service" to carry out their responsibilities.

Each career also uses different skills, according to real cleaning and maintenance worker resumes. While cleaning and maintenance worker responsibilities can utilize skills like "plumbing," "bathroom fixtures," "office buildings," and "polish furniture," porters use skills like "excellent guest," "dexterity," "manual dexterity," and "cleanliness."

Porters may earn a higher salary than cleaning and maintenance workers, but porters earn the most pay in the retail industry with an average salary of $30,781. On the other hand, cleaning and maintenance workers receive higher pay in the technology industry, where they earn an average salary of $26,444.Average education levels between the two professions vary. Porters tend to reach similar levels of education than cleaning and maintenance workers. In fact, they're 0.6% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

Cleaning and maintenance worker vs. Floor technician

A floor technician's role is to maintain the cleanliness and sanitation of various areas within an establishment. Their responsibilities include operating cleaning equipment, conducting minimal repairs and inventory checks, arranging furniture and fixtures, organizing supplies, and keeping floors free from obstructions. There are also instances where they must replenish soap or tissue dispensers, use strong chemicals, and even dispose of hazardous waste. Furthermore, a floor technician follows directives from managers or supervisors, reporting to them should there be any issues.

On average, floor technicians earn higher salaries than cleaning and maintenance workers, with a $3,166 difference per year.Using the responsibilities included on cleaning and maintenance workers and floor technicians resumes, we found that both professions have similar skill requirements, such as "building floors," "clean windows," and "commercial cleaning.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from cleaning and maintenance worker resumes include skills like "plumbing," "bathroom fixtures," "customer service," and "safety hazards," whereas a floor technician is more likely to list skills in "extraction," "patients," "safety guidelines," and "safety precautions. "

Floor technicians make a very good living in the health care industry with an average annual salary of $31,091. On the other hand, cleaning and maintenance workers are paid the highest salary in the technology industry, with average annual pay of $26,444.When it comes to education, floor technicians tend to earn similar degree levels compared to cleaning and maintenance workers. In fact, they're 0.0% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

Cleaning and maintenance worker vs. Housekeeper

Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.

Housekeepers tend to earn a higher pay than cleaning and maintenance workers by an average of $2,687 per year.While their salaries may vary, cleaning and maintenance workers and housekeepers both use similar skills to perform their duties. Resumes from both professions include skills like "building floors," "clean windows," and "customer service. "

Even though a few skill sets overlap between cleaning and maintenance workers and housekeepers, there are some differences that are important to note. For one, a cleaning and maintenance worker might have more use for skills like "plumbing," "bathroom fixtures," "office buildings," and "general maintenance." Meanwhile, some responsibilities of housekeepers require skills like "cleanliness," "patients," "guest rooms," and "good judgment. "

Housekeepers enjoy the best pay in the telecommunication industry, with an average salary of $29,665. For comparison, cleaning and maintenance workers earn the highest salary in the technology industry.In general, housekeepers hold similar degree levels compared to cleaning and maintenance workers. Housekeepers are 0.0% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Types of cleaning and maintenance worker

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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