Operations Specialist jobs at Clear Channel Airport - 346 jobs

Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We are looking for a recent grad to join our production team. This is an entry-level position with lots of responsibility. The successful candidate will be intimately involved in multiple digital ad campaigns for Fortune 500 brands. The position reports to the Director of Operations, and it's a great way to learn about the digital ad business while building invaluable skills. Responsibilities include Support all aspects of campaign production including ad unit creation, targeting implementation, and quality assurance Build and QA custom, immersive rich media ad experiences Analyze performance metrics and identify potential optimization opportunities Troubleshoot technical issues on live campaigns Liaise between Operations, Sales Strategy, and Technology Support product management and engineering through user acceptance testing of new products and features Here are a few indicators that you're the right person You have 0-1 years experience in digital advertising and/or digital media (internship included) You're obsessed with mobile advertising and digital media You're tech-savvy You're familiar with HTML, CSS and JavaScript You love digging into data and summarizing findings- familiarity with SQL and strong excel skills is a plus You're tough, smart, and detail-oriented You're good with people, planning, and organization You're well-spoken and can clearly articulate technical information You're comfortable multi-tasking and dealing with deadlines Requirements Bachelor's degree with a strong academic background required Relevant internship/work experience preferred Some company benefits include Competitive Pay Work Life Balance & Hybrid Work Life Health, Dental, and Vision Insurance Mental Health Resources Volunteer Opportunities Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary: $50,000; this position is overtime eligible. We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.

WHO WE ARE We're Incredible. A full-service digital marketing agency headquartered in Southern California, with additional offices in Las Vegas and Minneapolis. For nearly 15 years, we've been helping medical and aesthetic brands grow through powerful creative, data-driven strategy, and a culture that's anything but boring. We have fun, form lasting friendships, and constantly look for ways to raise the bar, because being Incredible isn't just our name, it's our standard. Expect a work environment that's creative, collaborative, and occasionally loud (we like our music). If you thrive in organized chaos, get a thrill from solving problems before anyone else knows they exist, and want to grow in a company where initiative is celebrated, you'll fit right in. WHO YOU ARE We're searching for a proactive, tech-savvy Operations Coordinator who can keep our systems, people, and processes humming. You're the connective tissue of the team, supporting operations, HR, finance, and marketing, and you take pride in making sure everything runs smoothly behind the scenes. You'll be based in our Las Vegas Office (hybrid role - mostly in-office, with some flexibility to work remotely), reporting directly to the President. You're a natural organizer, comfortable juggling multiple priorities, and fluent in technology (Google Workspace, CRM tools, phone systems, project software, etc.). You're also great with people, calm under pressure, approachable, and solutions-focused. WHAT YOU'LL DO Coordinate and execute new hire onboarding - from account setup and access to welcome swag and first-day logistics. Manage systems administration, including Google Workspace (Email, Phones, etc), CRM, and reporting systems. Manage and track employee equipment inventory (laptops, devices, etc.), including setup and ordering. Provide Accounts Receivable support, including client outreach, invoice tracking, and payment follow-up. Assist with event coordination, including team-building activities, company-wide meetings, and internal celebrations. Coordinate logistics and travel arrangements for trade shows and conferences - occasionally traveling to support onsite. Support executive operations - preparing reports, organizing data, and keeping leadership informed. Handle general administrative duties - scheduling, documentation, mail, and other operational tasks. WHAT YOU BRING 3+ years in an operations, administrative, or coordinator role (agency experience a plus). Strong technical skills - especially in Google Workspace, CRM systems, and office tools (Mac + PC). Experience managing vendors, systems, and office logistics. QuickBooks Online or similar accounting software experience preferred (not required). Excellent written and verbal communication skills. Strong organizational and project management abilities. Ability to think critically and work independently with minimal oversight. A positive, proactive attitude and a willingness to jump in wherever needed. Compensation & Perks Starting Pay: Depending on experience Job Type: Full-time (32 hours per week), Salary Schedule: to be determined post hire, but flexibility is a requirement Location: Las Vegas Office Medical/Dental/Vision 401k Unlimited PTO Wellness Reimbursement Pet Friendly office Pet Insurance Gym/wellness reimbursement The most important factor is your willingness to join a great team, fit in with others and think creatively. Our clients come to us seeking solutions, and we deliver high quality services.

Support daily reconciliation and data transformation tasks within a dynamic middle office team, ensuring accurate investment recordkeeping and system updates. This role supports daily investment operations and data accuracy while enabling broader team agility. The ideal candidate is a proactive, adaptable contributor who thrives in fast-paced environments, has strong technical and communication skills, and can juggle multiple priorities. Day-to-Day Responsibilities: Perform daily reconciliations and data uploads to investment and accounting systems Manage tasks aligned with internal deadlines throughout the day Collaborate with team members and support urgent issue resolution Oversee and verify uploads into portfolio systems Present gathered data clearly for cross-functional use Participate in oversight of third-party service providers Assist with system migrations and continuous improvement initiatives Requirements: Must-Haves: 3-5 years of experience in middle office functions (trade services, derivatives, collateral) Familiarity with investment or accounting book of records Proven experience with data uploads and reconciliation workflows Proficiency in Microsoft Excel (pivot tables), basic SQL, and Copilot tools Strong problem-solving skills; proactive and self-motivated Polished communication; able to work independently and collaboratively Nice-to-Haves: Power BI proficiency Experience with security master data or Bloomberg Leadership or supervisory experience in a related function Benefits: This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility

The Kasper Group is an apparel industry leader, offering women wardrobe solutions for their wear-to-work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands ( Kasper, Anne Klein, LeSuit, Kenneth Cole ), relevant fashions and trusted, quality products to our consumers. So be a part of the exceptional talent! About the Role We are currently seeking a proactive, detail-oriented Textile Operations Assistant to join our team. This is a technical execution role focused on the "science" of apparel. While you will interface with the design team, the core of this position is centered on data integrity, vendor communication, and production accuracy. We are looking for a candidate who finds satisfaction in organizational excellence and high-level data management. Key Responsibilities PLM & Database Management: Own the entry and daily maintenance of the PDM/PLM database. Ensure all production fabric detail sheets are accurate and updated in real-time. Production Integrity: Generate and proofread detailed labeling and packing specifications. Act as the final line of defense to ensure data accuracy before it reaches overseas vendors. Excel-Driven Tracking: Manage fabric lifecycles and Time & Action (T&A) calendars. You will be responsible for flagging delays and ensuring target completion dates are met. Technical Communication: Interface with design and color teams to ensure color-matching standards are met. Communicate technical fabric questions clearly and concisely to overseas factories. Library Archiving: Maintain the fabric library of physical standards, ensuring it is organized and accessible for both design and production teams. Requirements BA in Fashion Merchandising, Supply Chain Management, Textile Development, or a related Business field. Must be highly proficient in Microsoft Excel. You should be comfortable navigating large datasets, using filters, and maintaining complex spreadsheets (experience with VLOOKUPs and Pivot Tables is a significant plus). Proven ability to organize and prioritize a high-volume workload in a fast-paced environment. You must have a natural "retention for facts" and department systems. Excellent command of the English language with the ability to communicate technical specifications clearly to interdepartmental teams and overseas offices. Extreme attention to detail. You are someone who double-checks your work and understands the impact of a single data error on the production cycle. Salary Range: 68K - 70K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit. An EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nation origin, disability or protected veteran status.

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

Helps in supporting FCP operation (loading/unloading, set-up and move equipment. Setup and tear down of all sales locations and activities in pit party. Participates in operating FCP activities that include but not limited to an inflatable Slide, Ride Ons, Ride Truck and Photo Stand. On call during the show for "damage control" which includes, trash on concourse, monitoring displays and vendors. Help to support or facilitate POS systems in both merchandise locations and or satellite locations if needed. They operate small equipment such as forklifts, lulls, scissor lifts and golf carts. Essential Functions Load & unload merchandise and food equipment. (Assist and support to the Operations Lead.). Assist in the inventory of all items, merchandise and non-chargeable weekly. Weekly spot checks. Assist with inside stadium operations. Equipment trailer upkeep and prep for load in/out. Assist with loading & unloading merchandise and food equipment. Assist with receiving and inventorying all items, merchandise and non-chargeable weekly. Assist with creating and delivering Items issue for both inside stadium and merch trailers. Assist with inside stadium operations, merch stands set-up/teardown, repair equipment, collect and deliver equipment to the equipment trailer. Issue Vendor T-shirts, vendor hats, and other food and merch non-chargeable items. Assist in vendor registration. Assist with all events on tour operations, inside stadium and merch trailers. Assist with merch stand presentation and displays. (Asst. Manager in enforcing pricing, cardboard, dress code.) Moving equipment and merchandise to locations needed. Clean concourse of trash, debris and cardboard accumulated by sales crew before, during and after show. Assist with merch trailer set-up and monitor during pit party as needed. Assist with merch trailer closing. Job Requirements High School or equivalent. Previous work experience recommended. Must be willing to travel (required). Must be able to lift 50 lbs. Basic computer and tablet skills recommended. Excel, Word, etc. a plus. Communication skills required. Adaptability, cooperation, friendly, flexible, and common sense. Must be able to follow up on tasks and done in timely fashion. Must be able to follow directions. Work well under pressure. Given the touring nature of Feld Entertainment's business, COVID vaccination is strongly encouraged for successful candidates. About Feld Entertainment Feld Entertainment, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey, Monster Jam, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information. International Touring Personnel To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour. The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws. The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements. Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any. Equal Opportunity Employer Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.

Expected Semimonthly Salary: $3,032.51 Work where your work matters. Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! Reporting to the Supervisor of Business Administration, the Business Operations Specialist position provides cross-functional business-wide support with one or more of the following programs, as assigned: centralized contracts administration program, centralized policy administration program, business continuity/disaster recovery (BCDR) program, conflict of interest program (COI), and centralized business insurance management program. This role may also be tasked with data security incident/breach reporting and coordination, data governance committee (DGC) meeting administration, limited attorney coordination, and other cross-functional business-wide programs. Salary Range $70,000-$80,000 Business Operations Specialist JOB-FLYER.pdf Essential Duties And Responsibilities Within a collaborative team environment, the Business Operations Specialist is responsible for providing support with one or more of the following business-wide programs: Business Program Support (75%) Centralized Contract Administration * Administer and maintain CCRC's contract management system, ensuring accurate tracking of current and historical contracts. * Organize and manage all CCRC agreements (e.g., grants, vendor/software agreements, MOUs, NDAs) in a centralized, searchable repository accessible by relevant staff. * Generate ad hoc or recurring reports to leadership on contract lifecycle status, coordinate with applicable functional or program areas on contract changes. Provide analysis and comparison of updated contract terms & conditions and highlight potential impact or risk to CCRC. Centralized Policy Administration * Develop and implement agency-wide policy administration processes in alignment with CCRC's Policy Management policy. * Create and maintain standardized policy templates that align with CCRC branding. * Assist all CCRC divisions with creating and updating policies using the approved policy template. * Establish and oversee procedures for recurring (i.e., annual) policy reviews by policy owners. Insurance Program Administration * Lead insurance coordination activities for CCRC insurance policy renewals, insurance changes, and coordinate with program leadership for business details. * Act as primary insurance broker coordinator for business related insurance. Plan/schedule annual renewal with Insurance committee. Ensure annual renewal tasks are tracked to meet timely updates and review quotes for renewals. * Manage CCRC vendor insurance validation in coordination with CCRC Purchasing and event activities. Provide regular coordination with CCRC Purchasing and CCRC staff to ensure vendors provide proof of insurance meeting CCRC insurance requirements. Business Continuity / Disaster Recovery (BCDR) Administration * Ensure implementation and regularly update CCRC BCDR program activities. Ensure business continuity plans are completed and reviewed annually (minimum) by all functional areas. * Initiate, plan, and execute recurring BCDR exercises at least quarterly. Oversee post-exercise review and ensure processes are updated after exercise completion. * Ensure BCDR training with leadership is completed annually and provide quarterly (minimum) reminders and training topics to CCRC leadership and staff. Cross-Functional Business Collaboration (25%) Data Governance Committee (DGC) Coordination * Manage scheduling and implementation of recurring DGC meeting. Complete meeting notes with action items and follow-up with assigned action item owners to complete tasks. * Establish processes for pre-meeting agenda and coordinate with non-committee members to attend meetings, provide presentations, etc. depending on agenda topics. Data Security Incident (DSI) Coordination * Lead implementation of DSI activities. Document and oversee efficient data security incident reporting and investigations. * Coordinate with CPCO, CAO, and CCRC leadership on DSI reporting, and ensure all follow-up actions are completed. * Coordinate external legal reviews, insurance actions, and oversee local/state/federal government reporting, when incident is determined to be a data breach. Provide CCRC executive team with updates on the status of investigations and provide detailed notes and action item logs. * Facilitate communication between all CCRC Divisions/Departments as needed Conflict of Interest (COI) Program Coordination * Develop and manage CCRC's COI program. Ensure annual COI disclosures are completed by all new staff and annually for all others. Establish automated procedures for disclosure mitigation actions, follow-up, and completion reporting for CCRC leadership. * Coordinate with People & Culture, Finance, Internal Audit, and program areas at least annually to review and update COI disclosure questions to ensure CCRC policy and funder requirements are met for annual disclosure reporting. Program Education and General Business Assistance * Establish and maintain regular coordination with Division leadership to ensure all responsible programs are efficient, meeting business needs, and process improvements considered. * Establish and lead recurring training and education program to ensure leadership and staff are aware of and have approved access to contract data, insurance documentation, policy update status, and other responsible administrative data repositories. * Define required action items, leading and/or facilitating client/partner/vendor meetings toward the resolution of contract issues and/or disputes. * Minimum Required * Education & Experience: * Associate's Degree in Business Administration, Technology, or a related field and 3 years of relevant experience; or * High School Diploma or GED and at least 5 years of relevant experience; or * Any other combination of equivalent and relevant education and experience that supports the successful performance of the essential job functions. * Relevant Experience must include demonstrated expertise in at least two of the following areas: Contract Administration, Policy Administration, Insurance Program Management, or Business Continuity/Disaster Recovery (BCDR). * Travel: This position requires 5% travel. Will consist of travel to and from CCRC business offices and possible non-local/out of state travel for conferences. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved staff driving on behalf of CCRC may choose to drive a CCRC vehicle or personally owned vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance. * Work Schedule: Hybrid, Full time, typically M-F regular business hours. In-office presence is expected for business coordination, project-related needs, or as directed by Division leadership. * Work environment: Office work environment; ambient temperature, moderate noise level, indoors. When working remote, must provide a professional office-like environment without distraction and in compliance with CCRC Flexible Work Policy requirements. * Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the Project Manager will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including: * Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90). * Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93) * MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required. * Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341) * CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866) * Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995) At CCRC, passion and meaningful work is rewarded! We offer employees: * Competitive compensation package * Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance * Basic Life Insurance and Long Term Disability paid for by CCRC * Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting * Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break * Opportunities for learning and professional development, including education reimbursement * Employee Assistance and Wellness Programs * 501(c) (3) designation-You can apply for Public Service Loan Forgiveness! We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles. Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at ************** ext. 6599 or email them at *********************.

Sales Operations Specialist - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Sales Operations Specialist - Wakefield, MA as we look to expand our team and support our growing roster of local and national clients. If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process. Who We're Looking For: Sales Operations Specialist - Wakefield, MA We are seeking a hands-on Sales Operations Specialist to improve the effectiveness and discipline of our sales team. This role will lead and guide Digital Consultants (DCs) on how they execute daily: how they prospect, follow up, run sequences, write emails, and advance opportunities. The Sales Operations Specialist will act as the quality-control layer of the sales organization, ensuring that activity is not only high but also effective. A day in the life of a Sales Operations Specialist: Wakefield, MA Review sales activity (calls, emails, sequences, HubSpot tasks) and provide actionable leading. Maintain a rep scorecard to track activity, pipeline health, messaging quality, and conversion metrics. Develop and enforce best practices for: Call follow-up and sequencing discipline Writing effective, value-driven emails ICP targeting and prospect selection Correct use of CRM sequences and task management Conduct regular “call reviews” and “email reviews” with reps, similar to a lead reviewing game tape. Standardize email templates, call scripts, and prospecting sequences across the team. Partner with Sales Ops to ensure data hygiene and accurate activity tracking in the CRM. Collaborate with sales leadership to identify underperformance trends and implement targeted leading plans. Drive adoption of sales messaging and positioning (ensuring reps are telling the C-4 story consistently). Support onboarding and ramping of new hires with structured training and ongoing leading. What you'll need to succeed: 3-7 years in sales enablement, inside sales management, or a sales training/leading role. Strong understanding of prospecting best practices (email, phone, social, sequences). Experience with CRM systems required. Ability to listen to calls, review emails, and provide detailed leading on both content and process. Excellent communication skills - able to lead with candor while earning rep trust. Data-driven mindset; able to translate activity and pipeline reports into leading action plans. Automotive industry knowledge is a plus, but not required. Compensation: We offer a competitive compensation commensurate with experience and qualifications. The hourly pay for this position is $26.45 - $36.06 ($55,000 - $75,000 per year based on a 40-hour work week). The final compensation package will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process. Working at C-4 Analytics We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. More About C-4 Analytics C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.

Job Description Sales Operations Specialist - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Sales Operations Specialist - Wakefield, MA as we look to expand our team and support our growing roster of local and national clients. If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process. Who We're Looking For: Sales Operations Specialist - Wakefield, MA We are seeking a hands-on Sales Operations Specialist to improve the effectiveness and discipline of our sales team. This role will lead and guide Digital Consultants (DCs) on how they execute daily: how they prospect, follow up, run sequences, write emails, and advance opportunities. The Sales Operations Specialist will act as the quality-control layer of the sales organization, ensuring that activity is not only high but also effective. A day in the life of a Sales Operations Specialist: Wakefield, MA Review sales activity (calls, emails, sequences, HubSpot tasks) and provide actionable leading. Maintain a rep scorecard to track activity, pipeline health, messaging quality, and conversion metrics. Develop and enforce best practices for: Call follow-up and sequencing discipline Writing effective, value-driven emails ICP targeting and prospect selection Correct use of CRM sequences and task management Conduct regular “call reviews” and “email reviews” with reps, similar to a lead reviewing game tape. Standardize email templates, call scripts, and prospecting sequences across the team. Partner with Sales Ops to ensure data hygiene and accurate activity tracking in the CRM. Collaborate with sales leadership to identify underperformance trends and implement targeted leading plans. Drive adoption of sales messaging and positioning (ensuring reps are telling the C-4 story consistently). Support onboarding and ramping of new hires with structured training and ongoing leading. What you'll need to succeed: 3-7 years in sales enablement, inside sales management, or a sales training/leading role. Strong understanding of prospecting best practices (email, phone, social, sequences). Experience with CRM systems required. Ability to listen to calls, review emails, and provide detailed leading on both content and process. Excellent communication skills - able to lead with candor while earning rep trust. Data-driven mindset; able to translate activity and pipeline reports into leading action plans. Automotive industry knowledge is a plus, but not required. Compensation: We offer a competitive compensation commensurate with experience and qualifications. The hourly pay for this position is $26.45 - $36.06 ($55,000 - $75,000 per year based on a 40-hour work week). The final compensation package will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process. Working at C-4 Analytics We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. More About C-4 Analytics C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics. Powered by JazzHR OspfGodAwN

This role is based in our New York office. Join our dynamic team as a Sales Operations Specialist, where you'll play a pivotal role in ensuring seamless post-sales operations and delivery excellence. This unique position combines comprehensive data quality management with internal customer success operations, serving as the critical bridge between sales completion and flawless event delivery. You'll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors. This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams. Responsibilities Order Management & Data Quality Excellence * Maintain data accuracy throughout the entire contract lifecycle from post-sale through event completion * Review and process fully executed event contracts within Salesforce, ensuring seamless integration and full compliance * Manage comprehensive product inventory tracking throughout the sales order process, including sponsorship inventories and detailed floor plans * Facilitate clean handover of sales order information to fulfillment and delivery teams * Oversee quality control for client billing and invoicing processes, serving as the primary point of contact for sales teams on all billing matters * Manage the sales order amendment process to ensure changes are accurately reflected throughout the complete event lifecycle * Conduct thorough audits and reconcile data disparities across multiple systems Process Optimization & Collaboration * Collaborate effectively with Sales, Marketing, Customer Success, and Event Operations teams to confirm contract status and ensure timely delivery of onsite event requirements * Identify and implement strategic process improvements to enhance overall revenue operations efficiency * Develop and maintain standardized procedures and comprehensive documentation * Monitor compliance with established policies and procedures across all operations Deliverable Tracking & Execution * Track client deliverables using internal systems and maintain accurate reporting of deliverable status * Support and maintain our digital event platform to ensure optimal functionality and client experience * Collaborate with event support teams (Content, Marketing, Operations, Registration) to ensure successful program delivery * Ensure timely and accurate distribution of event leads and post-event deliverables * Support comprehensive event rebook processes, collateral management, and tracking from the beginning of the event lifecycle through completion Internal Client Support & Operations * Respond to internal client questions and provide technical support for digital platform issues * Provide responsive triage and support to sales teams by addressing specific client delivery requests * Partner with Event Operations teams to deliver excellent service standards * Connect internal stakeholders with appropriate resources and information * Support conference exhibitor management through internal systems coordination

About ElevenLabs ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you. How we work * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. What we offer * Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for someone to join our team in Sales Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. In this role, you will be responsible for: * E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. * Cross-Functional Collaboration - Collaborate with cross-functional teams to drive initiatives that enhance revenue generation and operational effectiveness. * Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. * Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. * Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. * Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you: * Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. * Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. * Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. * Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. * Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring * 4+ years of Revenue Operations at high-growth technology companies * Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. * Can break complex problems into smaller, actionable solution steps * Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. * Highly adaptable, with a proactive approach to problem-solving and process improvement. * Strong coachability and willingness to learn and adapt to new challenges. What we offer * High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) * Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings. * Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most. Location This role is remote-first, so it can be executed from anywhere globally, with the ability to operate between GMT-5 to GMTx+2 timezones required / preferred. If you prefer, you can work from our offices in Dublin, London, New York, and Warsaw. #LI-remote

This role is based in our Newton office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include * Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. * Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. * Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition * Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption * Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement. * Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. * Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our San Francisco office. Join our dynamic team as a Sales Operations Specialist, where you'll play a pivotal role in ensuring seamless post-sales operations and delivery excellence. This unique position combines comprehensive data quality management with internal customer success operations, serving as the critical bridge between sales completion and flawless event delivery. You'll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors. This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams. Responsibilities Order Management & Data Quality Excellence Maintain data accuracy throughout the entire contract lifecycle from post-sale through event completion Review and process fully executed event contracts within Salesforce, ensuring seamless integration and full compliance Manage comprehensive product inventory tracking throughout the sales order process, including sponsorship inventories and detailed floor plans Facilitate clean handover of sales order information to fulfillment and delivery teams Oversee quality control for client billing and invoicing processes, serving as the primary point of contact for sales teams on all billing matters Manage the sales order amendment process to ensure changes are accurately reflected throughout the complete event lifecycle Conduct thorough audits and reconcile data disparities across multiple systems Process Optimization & Collaboration Collaborate effectively with Sales, Marketing, Customer Success, and Event Operations teams to confirm contract status and ensure timely delivery of onsite event requirements Identify and implement strategic process improvements to enhance overall revenue operations efficiency Develop and maintain standardized procedures and comprehensive documentation Monitor compliance with established policies and procedures across all operations Deliverable Tracking & Execution Track client deliverables using internal systems and maintain accurate reporting of deliverable status Support and maintain our digital event platform to ensure optimal functionality and client experience Collaborate with event support teams (Content, Marketing, Operations, Registration) to ensure successful program delivery Ensure timely and accurate distribution of event leads and post-event deliverables Support comprehensive event rebook processes, collateral management, and tracking from the beginning of the event lifecycle through completion Internal Client Support & Operations Respond to internal client questions and provide technical support for digital platform issues Provide responsive triage and support to sales teams by addressing specific client delivery requests Partner with Event Operations teams to deliver excellent service standards Connect internal stakeholders with appropriate resources and information Support conference exhibitor management through internal systems coordination Qualifications Essential Experience & Skills 2-3 years of demonstrable experience in a quality control environment with focus on data accuracy, delivery excellence, reporting precision, and reconciliation of programs Experience in Account Management, Customer Support, or Operations roles Exceptional organizational abilities with proven capability to balance multiple complex projects while maintaining absolute attention to detail Strong focus on accuracy and timeliness of deadlines and delivery requirements Proficiency with CRM systems, preferably Salesforce Ability to communicate solutions clearly and effectively to peers and management Excellence in cross-departmental collaboration and stakeholder management Strong analytical and problem-solving abilities Ability to thrive in fast-paced environments while managing multiple priorities simultaneously Preferred Qualifications Experience in B2B events or technology industry Knowledge of billing or revenue operations processes Advanced Salesforce platform knowledge Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 - $70,000 based on experience. This posting will automatically expire on 2/15/26 We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here .

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our San Francisco office. Join our dynamic team as a Sales Operations Specialist, where you'll play a pivotal role in ensuring seamless post-sales operations and delivery excellence. This unique position combines comprehensive data quality management with internal customer success operations, serving as the critical bridge between sales completion and flawless event delivery. You'll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors. This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams. Responsibilities Order Management & Data Quality Excellence Maintain data accuracy throughout the entire contract lifecycle from post-sale through event completion Review and process fully executed event contracts within Salesforce, ensuring seamless integration and full compliance Manage comprehensive product inventory tracking throughout the sales order process, including sponsorship inventories and detailed floor plans Facilitate clean handover of sales order information to fulfillment and delivery teams Oversee quality control for client billing and invoicing processes, serving as the primary point of contact for sales teams on all billing matters Manage the sales order amendment process to ensure changes are accurately reflected throughout the complete event lifecycle Conduct thorough audits and reconcile data disparities across multiple systems Process Optimization & Collaboration Collaborate effectively with Sales, Marketing, Customer Success, and Event Operations teams to confirm contract status and ensure timely delivery of onsite event requirements Identify and implement strategic process improvements to enhance overall revenue operations efficiency Develop and maintain standardized procedures and comprehensive documentation Monitor compliance with established policies and procedures across all operations Deliverable Tracking & Execution Track client deliverables using internal systems and maintain accurate reporting of deliverable status Support and maintain our digital event platform to ensure optimal functionality and client experience Collaborate with event support teams (Content, Marketing, Operations, Registration) to ensure successful program delivery Ensure timely and accurate distribution of event leads and post-event deliverables Support comprehensive event rebook processes, collateral management, and tracking from the beginning of the event lifecycle through completion Internal Client Support & Operations Respond to internal client questions and provide technical support for digital platform issues Provide responsive triage and support to sales teams by addressing specific client delivery requests Partner with Event Operations teams to deliver excellent service standards Connect internal stakeholders with appropriate resources and information Support conference exhibitor management through internal systems coordination Qualifications Essential Experience & Skills 2-3 years of demonstrable experience in a quality control environment with focus on data accuracy, delivery excellence, reporting precision, and reconciliation of programs Experience in Account Management, Customer Support, or Operations roles Exceptional organizational abilities with proven capability to balance multiple complex projects while maintaining absolute attention to detail Strong focus on accuracy and timeliness of deadlines and delivery requirements Proficiency with CRM systems, preferably Salesforce Ability to communicate solutions clearly and effectively to peers and management Excellence in cross-departmental collaboration and stakeholder management Strong analytical and problem-solving abilities Ability to thrive in fast-paced environments while managing multiple priorities simultaneously Preferred Qualifications Experience in B2B events or technology industry Knowledge of billing or revenue operations processes Advanced Salesforce platform knowledge Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 - $70,000 based on experience. This posting will automatically expire on 2/15/26 We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our New York office. Join our dynamic team as a Sales Operations Specialist, where you'll play a pivotal role in ensuring seamless post-sales operations and delivery excellence. This unique position combines comprehensive data quality management with internal customer success operations, serving as the critical bridge between sales completion and flawless event delivery. You'll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors. This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams. Responsibilities Order Management & Data Quality Excellence Maintain data accuracy throughout the entire contract lifecycle from post-sale through event completion Review and process fully executed event contracts within Salesforce, ensuring seamless integration and full compliance Manage comprehensive product inventory tracking throughout the sales order process, including sponsorship inventories and detailed floor plans Facilitate clean handover of sales order information to fulfillment and delivery teams Oversee quality control for client billing and invoicing processes, serving as the primary point of contact for sales teams on all billing matters Manage the sales order amendment process to ensure changes are accurately reflected throughout the complete event lifecycle Conduct thorough audits and reconcile data disparities across multiple systems Process Optimization & Collaboration Collaborate effectively with Sales, Marketing, Customer Success, and Event Operations teams to confirm contract status and ensure timely delivery of onsite event requirements Identify and implement strategic process improvements to enhance overall revenue operations efficiency Develop and maintain standardized procedures and comprehensive documentation Monitor compliance with established policies and procedures across all operations Deliverable Tracking & Execution Track client deliverables using internal systems and maintain accurate reporting of deliverable status Support and maintain our digital event platform to ensure optimal functionality and client experience Collaborate with event support teams (Content, Marketing, Operations, Registration) to ensure successful program delivery Ensure timely and accurate distribution of event leads and post-event deliverables Support comprehensive event rebook processes, collateral management, and tracking from the beginning of the event lifecycle through completion Internal Client Support & Operations Respond to internal client questions and provide technical support for digital platform issues Provide responsive triage and support to sales teams by addressing specific client delivery requests Partner with Event Operations teams to deliver excellent service standards Connect internal stakeholders with appropriate resources and information Support conference exhibitor management through internal systems coordination Qualifications Essential Experience & Skills 2-3 years of demonstrable experience in a quality control environment with focus on data accuracy, delivery excellence, reporting precision, and reconciliation of programs Experience in Account Management, Customer Support, or Operations roles Exceptional organizational abilities with proven capability to balance multiple complex projects while maintaining absolute attention to detail Strong focus on accuracy and timeliness of deadlines and delivery requirements Proficiency with CRM systems, preferably Salesforce Ability to communicate solutions clearly and effectively to peers and management Excellence in cross-departmental collaboration and stakeholder management Strong analytical and problem-solving abilities Ability to thrive in fast-paced environments while managing multiple priorities simultaneously Preferred Qualifications Experience in B2B events or technology industry Knowledge of billing or revenue operations processes Advanced Salesforce platform knowledge Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 - $70,000 based on experience. This posting will automatically expire on December 15th, 2025. We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our New York office. Join our dynamic team as a Sales Operations Specialist, where you'll play a pivotal role in ensuring seamless post-sales operations and delivery excellence. This unique position combines comprehensive data quality management with internal customer success operations, serving as the critical bridge between sales completion and flawless event delivery. You'll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors. This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams. Responsibilities Order Management & Data Quality Excellence Maintain data accuracy throughout the entire contract lifecycle from post-sale through event completion Review and process fully executed event contracts within Salesforce, ensuring seamless integration and full compliance Manage comprehensive product inventory tracking throughout the sales order process, including sponsorship inventories and detailed floor plans Facilitate clean handover of sales order information to fulfillment and delivery teams Oversee quality control for client billing and invoicing processes, serving as the primary point of contact for sales teams on all billing matters Manage the sales order amendment process to ensure changes are accurately reflected throughout the complete event lifecycle Conduct thorough audits and reconcile data disparities across multiple systems Process Optimization & Collaboration Collaborate effectively with Sales, Marketing, Customer Success, and Event Operations teams to confirm contract status and ensure timely delivery of onsite event requirements Identify and implement strategic process improvements to enhance overall revenue operations efficiency Develop and maintain standardized procedures and comprehensive documentation Monitor compliance with established policies and procedures across all operations Deliverable Tracking & Execution Track client deliverables using internal systems and maintain accurate reporting of deliverable status Support and maintain our digital event platform to ensure optimal functionality and client experience Collaborate with event support teams (Content, Marketing, Operations, Registration) to ensure successful program delivery Ensure timely and accurate distribution of event leads and post-event deliverables Support comprehensive event rebook processes, collateral management, and tracking from the beginning of the event lifecycle through completion Internal Client Support & Operations Respond to internal client questions and provide technical support for digital platform issues Provide responsive triage and support to sales teams by addressing specific client delivery requests Partner with Event Operations teams to deliver excellent service standards Connect internal stakeholders with appropriate resources and information Support conference exhibitor management through internal systems coordination Qualifications Essential Experience & Skills 2-3 years of demonstrable experience in a quality control environment with focus on data accuracy, delivery excellence, reporting precision, and reconciliation of programs Experience in Account Management, Customer Support, or Operations roles Exceptional organizational abilities with proven capability to balance multiple complex projects while maintaining absolute attention to detail Strong focus on accuracy and timeliness of deadlines and delivery requirements Proficiency with CRM systems, preferably Salesforce Ability to communicate solutions clearly and effectively to peers and management Excellence in cross-departmental collaboration and stakeholder management Strong analytical and problem-solving abilities Ability to thrive in fast-paced environments while managing multiple priorities simultaneously Preferred Qualifications Experience in B2B events or technology industry Knowledge of billing or revenue operations processes Advanced Salesforce platform knowledge Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 - $70,000 based on experience. This posting will automatically expire on December 15th, 2025. We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here .