Front Desk Representative jobs at Clearway Pain Solutions

- 73 jobs

Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $18.00/Hr - $20.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$18-20 hourly 4d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $16.00/Hr - $18.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Short-Term Disability, Long-Term Disability, Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$16-18 hourly 18d ago
Front Desk Representative
North Texas Area Community Health Centers 3.9
Arlington, TX jobs
Performs patient registration. Responsible for third party coverage verification. Ability to explain patient responsibility including insurance, sliding fee scale, Medicaid, Medicare, and special programs. Identifies opportunities for back billing of previous visits based on new insurance or Medicaid verification and forwards information to appropriate person. Position Goal Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting. Schedule/Compensation Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire. Responsibilities * Performs patient registration * Responsible for third party coverage verification. * Collects appropriate co-pays, co-insurance and sliding fee scale portions during registration and/or exiting patient. * Ability to check patients in and out. * Updates any financial and demographic information in the EPM system. * Maintains cash drawer ensuring accuracy and security at all times. * Ability to explain patient responsibility including insurance, sliding fee scale, Medicaid, Medicare and any special health programs offered at NTACHC. * Ability to perform appointment processing to include requesting hospital records the day before scheduled appointment. * Review the current day charges from the encounter with patient. * Review account past-due balance (i.e., ROA, CIB, Bad debt) * Collection of payment and/or promissory agreements in accordance on all pay patients in accordance with policy. * Process receipt for patient. * Give patient return appointment as indicated * Responsible for balancing at the end of the day. Performance Requirements * Ability to recognize and respect cultural diversity of patients. * Recognize and responds effectively to verbal, nonverbal, and written communication. * Ability to follow established policies and procedures dealing with health care. * Comply with established risk management and safety procedures. * Able to establish and maintain effective working relationships with the public and health care team. * Must respect the confidential nature of medical information. * Working knowledge of standard concepts, practices, and procedures. * Able to work efficiently and cope with emergency situations. * Capable of using experience and judgment to plan and accomplish goals. * Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine report and corresponded. * Must have efficient computer and typing skills. * Professional manner and appearance * Must be willing to travel for work purposes. Minimum Qualifications * High School Graduate or Equivalent Preferred * One (1) year of Data Entry/Medical Office Experience Preferred * Strong Customer Relations Skills * Possesses willingness to accept orders and to perform repetitive tasks. * Loyal in matters relating to the office. * Has awareness of the need for discretion and keeping confident matters relating to the patients and their problems. * Bi-lingual (English/Spanish) highly preferred. * A valid driver's license and proof of Auto insurance as travel may be requested from time to time. Typical Physical Demands The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position. * Carrying: Transporting an object, usually by hand, arm or shoulder. * Lifting: Raising or lowering an object 25-50 pounds. * Repetitive Motions: Making frequent movements with a part of the body. * Requires working under stressful conditions or working under irregular hours. * Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a moderate noise level in the work environment is required.
$24k-28k yearly est. 60d+ ago
Veterinary Customer Service Representative
Alliance Animal Health 4.3
Sanford, FL jobs
At Riverwalk Animal Hospital, we combine state-of-the-art medicine with the comforting, small town atmosphere. Our mission is to deliver exceptional veterinary care in a welcoming environment. Committed to personalized attention, we prioritize the unique needs of each pet. Our focus is on open communication, integrity, and compassion, all while staying up to date with the most recent research and developments in veterinary medicine. Here we encompass a supportive environment for our staff, building each other up and showing our appreciation for everyone's contributions. Weekly meetings are held to keep the staff aligned; as well as offering continuing education and team building exercises. We value every member of our team and acknowledge that our success is a joint effort! Riverwalk is dedicated to providing a seamless blend of wellness and animal urgent care services. Our doors are open seven days a week, with extended hours and walk-in availability. To learn more about us view our website: Riverwalk Animal Hospital Job Description Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience required. * Compassionate and calm team player. * Ability to multi-task. * Superior customer service and communication skills. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $17 - $19/hr depending on experience level We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
$17-19 hourly 5d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $16.00/Hr - $18.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Short-Term Disability, Long-Term Disability, Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$16-18 hourly 2d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
Join Our Team at The Center for Pain! Are you a skilled and compassionate Front Desk Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Front Desk Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Greet patients with empathy and professionalism. * Schedule and coordinate appointments, ensuring optimal patient flow. * Assist in managing patient records and paperwork. * Collarboarte with healthcare professionals to address patient needs. * Handle insurance verification and billing inquiries. * Maintain confidentiality and sensitivity in dealing with patient information. Qualifications: * High school diploma or equivalent. * Previous experience in a medical or healthcare setting is a plus. * Strong communication and interpersonal skills. * Ability to handle patient inquiries and concerns with empathy. * Proficient in basic computer skills (MS Office, electronic health records, etc.) * Excellent organizational skills and attention to detail. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!
$21k-27k yearly est. 6d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $18.00/Hr - $21.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$18-21 hourly 60d+ ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $17.00/Hr - $19.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$17-19 hourly 12d ago
Front Desk Representative (1 day per week)
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision and goals. * Provides exceptional customer service to patients and their families. * Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. * Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). * Assists patients with Phreesia tablets and medical forms, as necessary. * Obtains patient emails for patient portal registration. * Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. * Processes patient intake forms and schedules follow up appointments through EMR. * Schedules follow up appointments in accordance with insurance guidelines. * Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. * Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. * As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. * Makes appointments via telephone, patient portal and in-person. * Responsible for copying, barcoding, and scanning medical records, as needed. * Responsible for maintaining cleanliness of patient waiting area. * Prepares procedure packets. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to accurately collect and maintain money. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * If working in an ASC, must complete two (2)-step PPD. * Must complete all regulatory competencies in accordance with working in the ASC. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Associates Degree from an accredited college or university. * One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $17.00/Hr - $19.00/Hr * PTO: Up to 26 hours in first year (pro-rated based on start date) * Holidays(Unpaid): 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$17-19 hourly 24d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
Join Our Team at The Center for Pain! Are you a skilled and compassionate Front Desk Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Front Desk Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Greet patients with empathy and professionalism. * Schedule and coordinate appointments, ensuring optimal patient flow. * Assist in managing patient records and paperwork. * Collarboarte with healthcare professionals to address patient needs. * Handle insurance verification and billing inquiries. * Maintain confidentiality and sensitivity in dealing with patient information. Qualifications: * High school diploma or equivalent. * Previous experience in a medical or healthcare setting is a plus. * Strong communication and interpersonal skills. * Ability to handle patient inquiries and concerns with empathy. * Proficient in basic computer skills (MS Office, electronic health records, etc.) * Excellent organizational skills and attention to detail. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!
$21k-27k yearly est. 4d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
Join Our Team at The Center for Pain! Are you a skilled and compassionate Front Desk Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Front Desk Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Greet patients with empathy and professionalism. * Schedule and coordinate appointments, ensuring optimal patient flow. * Assist in managing patient records and paperwork. * Collarboarte with healthcare professionals to address patient needs. * Handle insurance verification and billing inquiries. * Maintain confidentiality and sensitivity in dealing with patient information. Qualifications: * High school diploma or equivalent. * Previous experience in a medical or healthcare setting is a plus. * Strong communication and interpersonal skills. * Ability to handle patient inquiries and concerns with empathy. * Proficient in basic computer skills (MS Office, electronic health records, etc.) * Excellent organizational skills and attention to detail. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!
$21k-27k yearly est. 14d ago
Front Desk Receptionist- Carlisle PT
The Orthopedic Institute of Pennsylvania 4.0
Pennsylvania jobs
Part-time Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ***This is a part time position working 20-24 hours per week ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities
$28k-34k yearly est. 18d ago
Front Desk Receptionist
Orthopedic Institute of Pennsylvania 4.0
Camp Hill, PA jobs
At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities
$28k-34k yearly est. 40d ago
Front Desk Receptionist
The Orthopedic Institute of Pennsylvania 4.0
Camp Hill, PA jobs
Full-time Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities
$28k-34k yearly est. 39d ago
Front Desk Receptionist- Carlisle PT
The Orthopedic Institute of Pennsylvania 4.0
Camp Hill, PA jobs
Job DescriptionDescription: At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ***This is a part time position working 20-24 hours per week ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities Requirements:
$28k-34k yearly est. 16d ago
Front Desk Receptionist
The Orthopedic Institute of Pennsylvania 4.0
Camp Hill, PA jobs
Job DescriptionDescription: At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities Requirements:
$28k-34k yearly est. 8d ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk representative job at Clearway Pain Solutions
Join Our Team at The Center for Pain! Are you a skilled and compassionate Front Desk Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Front Desk Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Greet patients with empathy and professionalism. * Schedule and coordinate appointments, ensuring optimal patient flow. * Assist in managing patient records and paperwork. * Collarboarte with healthcare professionals to address patient needs. * Handle insurance verification and billing inquiries. * Maintain confidentiality and sensitivity in dealing with patient information. Qualifications: * High school diploma or equivalent. * Previous experience in a medical or healthcare setting is a plus. * Strong communication and interpersonal skills. * Ability to handle patient inquiries and concerns with empathy. * Proficient in basic computer skills (MS Office, electronic health records, etc.) * Excellent organizational skills and attention to detail. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!
$21k-27k yearly est. 60d+ ago
Medical Front Desk
ENT and Allergy Associates of Florida 4.5
Palm Beach Gardens, FL jobs
ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are seeking a strong, customer service oriented individual for a medical front desk position. This is for a full-time, Monday - Friday, 9:00-6:00 position at our Palm Beach Gardens location. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an highly motivated individual who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter. medical EMR, check in and check out experience is a plus and must be willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones. Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data. Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability. Maintain hard copy patient records as well as the files stored in our EHR. Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services. Provide patients with support and guidance as needed. Requirements: Minimum 1-year previous experience in a medical practice. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full-time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period. Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities will require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.
$27k-33k yearly est. 10d ago
Medical Front Desk
ENT and Allergy Associates of Florida 4.5
Hollywood, FL jobs
ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Thursday, 8:00-5:00 position and Friday, 8:00- 1:00 position at our Hollywood office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an individual with strong Customer Service and preferred Medical Front Desk experience, who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Requirements: Minimum 1-year previous experience in a medical practice is preferred. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.
$27k-33k yearly est. 16d ago
Medical Front Desk
ENT and Allergy Associates of Florida 4.5
Niceville, FL jobs
ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Thursday, 7:30am-3:30pm and Friday, 7:00am-1:00pm position at our Niceville office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an individual with Medical Front Desk experience who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Requirements: Minimum 1-year previous experience in a medical practice. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.
$28k-34k yearly est. 16d ago