Cleo jobs

The Support Engineer I provides initial contact with customers, assessing and assisting with technical issues and customer inquiries. The Support Engineer I is dedicated and driven to provide each client with an excellent customer experience. This position is responsible for performing technical support for clients and providing appropriate resolutions for all technical issues related to Cleo software. What You Will Be Doing Provide initial contact with customers via phone, email, or remote access, addressing customer inquiries while ensuring top-tier customer service. Troubleshoot and develop technical solutions related to software licensing, installation, configuration, and general operation for customers. Monitor assigned customer queues and provide appropriate responses to meet stated SLAs. Escalate urgent problems requiring more in-depth knowledge to the next level of engineers. Leverage the Solution Center effectively, including the knowledge base, to assist and inform customers. Provide appropriate, relevant verbal and written content to customers. Your Qualifications Bachelor's Degree or 1+ years of Technical Support work experience Customer Service Experience General Operating System Knowledge General Networking knowledge General Software Knowledge (Installation, Configuration, Migration, Removal) Communication Protocol experience (HTTP / SMPT / FTP / SSHFTP) A few things we have to offer: Compensation $55,000 to $65,000 annually Great Healthcare + Dental + Vision Flexible PTO Culture of support, encouraging Life-Work balance 401k match FSA and HSA options Employee Assistance Program Paid Parental Leave Representing a company with 4,000+ clients and a 99% retention rate Accelerated title and salary growth potential A fun and energetic work environment that makes you excited to go to work every day Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.

The Customer Success Manager is responsible for responsible for ensuring client success post-onboarding. This role involves managing and nurturing client relationships, ensuring contract profitability, client retention and driving increased wallet share. Tasks will involve a combination of pre-scheduled and ad hoc consulting in support of the client's business strategy. Success of this role is measured by managing to acceptable financial targets and customer satisfaction thresholds made part of key KPIs. ESSENTIAL FUNCTIONS: Develop and maintain business relationships with clients' key decision makers and act as a direct point of contact. Understand client's business strategy (including goals, objectives, and challenges) and proactively provide solutions and recommendations to drive their success. Conduct regular technical and operational meetings with clients to assess their satisfaction and identify areas of improvement. Assist clients with getting the most out of investing in Marco's services. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Participate in client technology steering meetings, acting as a trusted advisor providing guidance and insights on industry trends, best practices, and product enhancements. Internally knowledge share client strategies, initiatives, changes and assure documentation in internal tools is updated in a timely manner. Deliver Client Business Reviews to maintain a multi-year technology roadmap with a now, near, far execution strategy. Identify upsell and cross-sell opportunities to maximize client value and maximize revenue growth, including subscription and contract renewals. Participate in Marco project meetings regarding client projects in process. Assist in resolution of client issues and concerns in a timely and effective manner, escalating as necessary. Manage the required non-traditional work hours to meet job duties and responsibilities. Act in accordance with Marco policies and procedures as set forth in the employee handbook. Uphold Marco's business ethics by supporting Marco's vision, mission, and values. Exemplify the Gold Standard Experience through every interaction. Attend required company and departmental meetings. QUALIFICATIONS: Bachelor's degree; or equivalent combination of education and experience. Experience with service management concepts, systems testing, and evaluation methods (e.g. ITIL v4). REQUIRED SKILLS: Natural aptitude for outcome-based reasoning. Demonstrate excellent verbal and written communication skills with internal and external clients. Self-starter, ability to plan and implement sales strategy with limited supervision. Ability to thrive in a competitive, goal-driven environment. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. Ability to prioritize responsibilities and to operate with changing priorities. Demonstrate ability to work effectively and professional with all types of people and situations. Demonstrates a strong attention to detail to ensure accuracy and quality. Strong desire to collaborate and help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes. Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $51,962 - $80,541 annually + quarterly incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

The Purchasing Supervisor is responsible for overseeing activities related to Purchasing and Order Fulfillment for all divisions navigating through multiple product lines. You will also provide supervision and direction to the various positions in the Purchasing team to ensure Marco's internal and external client's expectations and deadlines are met. ESSENTIAL FUNCTIONS: Provide daily supervision for the Purchasing team members to include: Coach and train team members. Be the first escalation point of contact to handle issues and involve manager as needed. Monitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are out. Monitor staffing and equipment needs. Conduct performance reviews and make compensation recommendations. Handle disciplinary matters. Ensure Purchasing Agents consistently apply a supply chain mindset for purchasing decisions to include considerations for price, vendor options, turnaround time, back-end rebates, promos, etc. Supervise all sales order and purchase order processes including billing and fixed asset process and assist with resolving discrepancies and escalation. Coordinate part number maintenance, product cost, and resale price information including understanding state tax laws and various costing methods. Supervise and approve creation of all types of warehouse sites including supply and parts sites and assign resources to complete usage auditing. Actively participate and perform in acquisition related activities. Provide back-up to other Purchasing team members when they are out, including becoming cross trained in their areas. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry and sales and purchase order processes. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and 2 years of related experience; or equivalent combination of education and experience. REQUIRED SKILLS: Proficient with business collaboration tools including MS Office applications, Outlook, vendor software, and company specific programs. Superior oral and written communication skills with internal and external clients. Superior customer service skills - Enthusiastic, dedicated to the challenge of helping other people. Superior organizational and time/task management skills, the ability to prioritize tasks, and operate with changing priorities in a fast-paced work environment. Identify and resolve problems in a timely manner with minimal direction; Gather and analyze information skillfully. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Ability to create and maintain accurate and detailed reports. Cost Conscious - Conserve organizational resources. Function collaboratively as part of a client-oriented team; Work well in group problem solving situations. Self-starter with the ability to perform with little or no supervision. Strong ability to exercise independent judgment. Demonstrates strong focus on strategy, has a long-term plan for success. Possess a high degree of accountability by not only taking responsibility but also taking the next step to make it right. Applies supply chain thinking. Pay Range: $62,016 - $96,125 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

WIN Waste Innovations is looking for a Laborer who is confident and enthusiastic individual and can maintain the appearance and environmental compliance at the Facility. This position will require high visibility to traffic and must wear PPE to keep eye to eye contact with other employees. Responsibilities: Be able to see the areas on the ground that need litter removed and disposed of in containers Retrieve waste litter and place them in designated container Perform sweeping and cleaning to the breakrooms and maintenance shop areas Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. Physical Requirements: Handle tools, equipment, fine motor skills Reach with hands and arms Climb and walk on heights often greater than 4 feet Occasionally must be able to lift equipment weighing up to 50 lbs. What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

We are seeking our new Senior Account Executive (BFSI) to join the SBS team! If you are proactive, driven, competitive, and thrive on uncovering new opportunities that grow business for both SBS and our (future) clients, you could be a perfect fit for this role. As the Senior Account Executive, you will be responsible for setting, managing, and executing the strategy for new business sales across asset finance providers in North America. You have a solid business understanding of the financial services sector (particularly (vehicle) asset finance) and appreciate the needs of our clients to perpetually evolve in an ever-changing world. In the role, you will be responsible for developing close working relationships with our future clients as well as internal lines of business, such as the Product and Delivery teams. You will work towards complex, multi-year deals that will transform the Digital Strategy, Target Operating Model (TOM), Technology Architecture, and Customer Experiences of our clients. Responsibilities * Unparalleled access to senior levels inside financial service institutions by representing SBS. * You will sell proven solutions that operate at scale inside referenceable clients. * Inclusive, supportive, and collaborative environment, everyone has a voice and all opinions count. * Uncapped commission - high % of team attain >100% of quota. * Our goal (as one of the Top 50 Global FinTechs) is to disrupt the market, we need your help. * Our Core and Digital Engagement assets have been rated highly by industry analysts. * Your work has real meaning; the financial services our clients create by leveraging our products and services change the everyday lives of consumers. Key Responsibilities * Own the new business development lifecycle from prospect identification to lead generation (initiate) all the way through negotiating and closing new contracts with net new logos. * Leverage our proprietary sales methodology to build value adding relationships with our future clients' senior executives and position products and services that will transform their business. * Build, manage, and maintain a pipeline of net new business to regularly exceed quarterly and annual revenue targets in collaboration with the General Managers (Product Owners). * Timely and accurately provide monthly sales forecasts for new business and deliver on the forecast commitments made to the business (e.g.: Professional Services, Product ARR, etc.). * Lucid collaboration' with internal resources such as our Pre-Sales team to create solutions that match our future clients' unique requirements to deliver exceptional products and services. * Lead deal / bid teams to create proposals (incl. RFx) based on future clients' requirements. * Take ownership of the contract negotiations process by working closely with internal and external stakeholders such as legal and finance. * Be a proud ambassador of the SBS brand and our products. Qualifications * High integrity, business acumen, executive presence, drive, and a desire to help clients win. * Proven track record of net new, business development sales in financial services (examples required). * Ability to successfully navigate the sales process, even during adverse periods. * Working knowledge of the financial services industry, with a strong understanding (or willingness to learn) about Core Banking & Digital Engagement models in banking. * Ability to prospect into and manage executive level relationships throughout the sales cycle by building rapport and delivering compelling propositions that yield significant ROI. * Passionate about solving business problems through technology and understanding how investing in leading edge technology impacts business outcomes. * Strong written and presentation skills in front of large teams of senior stakeholders. * Ability of handling multiple commercial processes and navigating organisations (internally and externally) towards favourable outcomes for SBS and the (future) client. * Solid collaboration skills with a penchant for building cross-functional (deal) teams to deliver results which individually the stakeholders could not achieve. Company Overview At SBS, we're more than just a technology company - we're a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. #LI-KJ1 #LI-Remote

Are you looking for a role where your growth and earning potential have no limit? Are you a self-starter who is passionate about making improvements and growing a successful business? We are searching for a dynamic individual who wants to be part of a robust leadership team! Big Blue Boxes is the company your friends wish they worked for. We hire and develop great people who work in a friendly, growing business focused on employee and customer success and happiness. The individual in this role will be driven and will be responsible for working closely with the team on multiple tasks to ensure effective management at the terminal. To be successful, you need to be a self-starter and possess strong analytical and communication skills ensuring systems and processes are safe, maintained and at a high level of performance. Grow the business with unlimited earning potential! KEY RESPONSIBILITIES As a team member of Big Blue Boxes, this individual will be responsible for the following: Provides terminal metrics and reports as needed. Complete all required reporting in a timely manner. Conduct daily, weekly, and quarterly safety audit of facility. Ensure monthly safety meeting is documented. Daily load and route planning. Effectively manage staff while building collaborative working relationships to increase engagement and retention. Key point of contact between the company and customers. Enforce all company rules, regulations, and policies. Load tracking and reporting. Maintain DOT compliance and implement compliance changes as needed. Utilize fleet software program to improve efficiency and effectiveness. Ensure safe practices are enforced and promoted. Interact with drivers daily and build strong rapport. Customer service support to clients, team members, etc. Dispatch trucks to designated locations timely. Communicate with customers via phone, email, etc. to ensure expectations are being met. Other duties as assigned. DESIRED QUALIFICATIONS Education: Associate's degree or Bachelor's degree preferred though not required. Experience: Minimum of 5 years' experience in a similar role or capacity. Prior entrepreneurial experience preferred. Skills/Abilities: Self-starter who possesses an entrepreneurial drive. Previous Transportation/Dispatch experience required. Strong understanding of DOT regulations. Ability to work independently and take initiative, anticipating and resolving problems. Professional demeanor, interpersonal and customer service skills over the phone and in-person. Strong attention to detail. Ability to manage multiple priorities and projects. Ability to adapt with changing priorities. Strong computer skills in Microsoft Office software.

Share your excitement of aviation with the next generation of aircraft mechanics! PIA's Youngstown campus is hiring for a fulfilling Aviation Maintenance Instructor position that allows you to give back while enjoying great daytime hours and no weekend commitments! Teaching experience is a plus, but not required, as we will provide instructional training. Salary: $55,000 - $60,000 Schedule: Regular hours are Monday-Friday from 7:30am to 3:30pm. Qualifications and Skills Minimum Requirements: FAA Airframe and Powerplant (A&P) Certification 3+ years of verifiable aviation industry or military aviation experience We provide training for new faculty members, so teaching experience is ideal, but not required. Familiarization with computers for using teaching software and email. Must be able to sit or stand for long periods of time. Responsibilities and Duties Conduct classroom presentations; guide students in the laboratory for hands-on instruction and practice; manage laboratory equipment and inventory; and evaluate student performance. A full job description will be provided during the interview process. Benefits include but not limited to: Insurance Medical Vision Dental Company Paid Life & AD&D Company Paid STD & LTD Voluntary Accident Voluntary Critical Illness Voluntary Hospital Indemnity Voluntary Life & AD&D Wishbone Pet 401K Retirement plan company match Employee Assistance Program Paid Time Off PIA is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities.

As a Senior Systems Engineer, you will be responsible for implementation and escalation support of new Marco products during pilot and test market launch. You will maintain security standards and baselines. This position will take direction from the teams System Architect and provide mentorship to junior team members. You will build low touch support models and provide guidance within the team on best ways to operationalize and support new products. ESSENTIAL FUNCTIONS: Implement and maintain new Marco products that are consistent, optimized for client experience, overall performance, and supportability. Perform implementations and or migrations of clients' existing data and applications into Microsoft 365 and Azure environments. Perform system and application testing. Provide technical support to new Marco clients during onboarding process. Perform service engagements for existing clients. Review customer hosted applications and systems and make recommendations for improving design. Assist in defining and implementing baselines and standards. Maintain client documentation. Provide remote escalation support for client issues that are complex and not tier II resolvable. Create and maintain standard templates, images, policy, and automation that will aid in a consistent and rapid deployment and support of client environments. Research, test, and recommend new tools and products to enhance the offering. Develop and document processes and procedures that can be followed to support the new product offering. Administer cloud integrated management solutions such as Cloud Backup, MDR, etc. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Participate in on-call rotation and after hours work as required. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Current vendor or industry recognized certifications in Microsoft 365 or Microsoft Azure Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS: Expertise in Microsoft M365/Azure. Expertise with two or more of the following: Microsoft server and desktop environments Patch management Email architecture Backup technologies Vulnerability management Network architecture Proficiency with common scripting and automation languages, such as PowerShell or Python. Knowledge of common security frameworks and controls including NIST CSF and CIS CSC. Proficient understanding of common technologies and best-practices architectures, such as Microsoft Active Directory, Microsoft Azure, EDR, and firewalls. Knowledge of service management concepts for IT and/or security operations and related standards. Proficiency with business collaboration tools such as Microsoft Office applications. Demonstrates attention to detail. Exceptional organizational and time/task management skills. Self-starter with the ability to perform with little or no direct supervision and takes initiative to improves processes. Excellent communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization. Treats people with respect; Works with integrity and ethically; Upholds organizational values. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality Pay Range: $79,212 - $122,779 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position; however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Create strategic roadmaps and recommendations for process optimization and automation that align with clients' long-term business objectives. Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation. Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions. Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. ESSENTIAL FUNCTIONS: Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus. 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies. REQUIRED SKILLS: Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms. Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels. Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps. Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies. Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus. Strong instructional design skills and familiarity with LMS platforms. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $107,701 - $172,322 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Diesel Mechanics of all experience levels are encouraged to apply! Up To a $5k Sign On Bonus! WIN Waste Innovations is looking for a Diesel Mechanic to perform maintenance duties. This role will be responsible for performing repairs and maintenance on recycling equipment, compactors and light trucks to maximize safe and productive operations. Responsibilities: Diagnoses mechanical problems. Performs repairs and maintenance on light trucks, compactors and recycling equipment to maximize safe and productive operations. Typical repairs include, but are not limited to, routine maintenance and repair of hydraulic systems, brake systems, transmissions, electrical systems, engines, balers and compactors. Repairs or replaces parts, such as pistons, rods, gears, valves, and bearings. Overhauls or replaces blowers, generators, distributors, starters and pumps. Reads and interprets VCRs (vehicle condition reports) and/or repair orders, communicates with supervisor and/or equipment operators for clarification of problems and discusses preventive techniques with equipment users and vehicle drivers to minimize future repairs. Completes paperwork associated with repairing vehicles, documenting parts usage, and accounts for applied times (work order times versus time card times). Repairs and installs plumbing and electrical related item to hydraulic systems. Follows all safety policies and procedures. Performs other job-related duties as assigned. Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. Experience, Education, Certification: Equivalent of (1) high school diploma or G.E.D. certification and 1 year of related equipment maintenance and repair; OR (2) 4 years of related equipment maintenance and repair. Valid driver license. Physical Requirements: Handle tools, equipment, fine motor skills Reach with hands and arms Climb and walk on heights often greater than 4 feet Occasionally must be able to lift equipment weighing up to 50 lbs What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

The Sales Enablement Specialist is responsible for designing and delivering scalable learning programs that enhance seller readiness, accelerate onboarding, and support ongoing skill development. This role oversees the structure and content of enablement tracks aligned to each stage of the sales funnel, ensuring sales teams are equipped with the tools, knowledge, and training needed to achieve performance goals. In close partnership with Sales Operations, Product Marketing, and Go-to-Market leadership, the Enablement Program Manager transforms strategic initiatives into impactful, repeatable learning experiences that drive sales effectiveness. ESSENTIAL FUNCTIONS: Develop and lead comprehensive onboarding programs tailored to sales roles and segments, ensuring new hires ramp quickly and effectively. Design and implement structured enablement pathways focused on product knowledge, objection handling, and execution of sales plays. Maintain a strategic content calendar that aligns with product launches, sales initiatives, and tool rollouts to ensure timely readiness. Facilitate engaging training experiences through live sessions, on-demand modules, certifications, and interactive workshops. Collaborate with the Sales Enablement Lead to assess performance metrics and identify skill gaps, driving targeted coaching interventions. Manage the Learning Management System (LMS) including course setup, user tracking, and performance reporting to measure enablement impact. Translate business strategies into actionable enablement programs, incorporating reinforcement plans to drive long-term behavior change. Continuously improve training programs by gathering feedback from sales reps and District Sales Managers (DSMs), ensuring relevance and effectiveness. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelors Degree in one of the following: Business Administration, Marketing, Communications 3-5 years of experience in Sales Enablement, Sales Training or GTM Program Management PMP, Agile or other project certifications preferred. REQUIRED SKILLS: Strong instructional design skills and familiarity with LMS platforms Excellent project management skills and attention to detail Understanding B2B sales cycles and role of enablement in revenue acceleration Strong collaboration and communication skills Experience working with sales leaders, and sales technology stacks. Pay Range: $67,287 - $104,295 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

McWane is an equal employment opportunity employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, disability, veteran or service member status, marital status, citizenship status, or any other category protected by federal, state, or local law. Additional Information All your information will be kept confidential according to EEO guidelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

The Maintenance Supervisor is to provide leadership within the maintenance department. The Maintenance Supervisor works closely with operations, maintenance staff and senior leaders to ensure maintenance and operations are closely aligned and achieving their strategic initiatives. The role oversees daily maintenance activities within the maintenance shop, leads a team of technicians, delegates daily tasks to staff, maintains proper fleet availability and shop inventory, manages forecasting repairs and ensures safety measures are followed. Essential Duties and Responsibilities: Supervises the day to day activities within the maintenance shop including preparing and assigning work orders to maintenance technicians, instituting, administering, and enforcing company policies and procedures, upholding environmental compliance. Promotes and leads Safety On Purpose values within the organization Maintains daily records within the computerized fleet analysis system (TMW) concerning inventory levels, preventive maintenance schedules, and corrective maintenance performed on all units. Leads, coaches and mentors the maintenance staff Ensures appropriate parts inventory levels and maintains inventory in a cost-effective manner. Prepares purchase orders for management approval Establishes and maintains vendor relationships Receives, tags, stocks, and dispenses parts to mechanics according to Corporate and local operating procedures Reviews polices, procedures and process to ensure efficiency within the department. Produces productivity and usage reports for management review Proactively conducts audits and inspections to anticipates potential risks in the fleet. Troubleshoots equipment, diagnoses problems and repairs. Thoroughly and promptly investigates accidents and near miss events. Provide training and development for maintenance employees. Manages fleet registrations and maintain all IFTA, overweight permits for fleet vehicles. Qualifications: Two or four year college degree highly preferred, with 4 years of mechanical experience and relevant leadership experience or minimum high school diploma, with 6 years of mechanical experience and 4 years of leading a team and department. Outstanding interpersonal and communication skills Strong leadership skillset Exceptional coaching and mentoring abilities Able to manage across the organization and effectively communicate across multiple disciplines and levels Analytical and problem-solving skills Working knowledge and application of data analysis and KPIs Working knowledge of computer programs and software Advance skillset and mechanical knowledge of equipment and vehicles, including diesel trucks What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

/OBJECTIVE The Senior Manager of Revenue Strategy - Print supports the growth and financial performance of the Print Business Unit by driving advanced deal strategy, financial alignment, and cross-functional collaboration. This role serves as a strategic partner to Sales, Strategic Renewals, Pricing, and General Managers to ensure deals, proposals, and renewals align with Business Unit (BU) goals and revenue targets. This position provides key operational redundancy for the Director of Revenue Operations as the team scales. ESSENTIAL FUNCTIONS - Support complex deal strategy and ensure financial alignment with Print BU margin and pricing expectations. - Partner with Sales, GMs, Strategic Renewals, and Quoting teams to align opportunity development, renewals, and proposal strategy. - Serve as a RevOps connection point for Sales Leaders and new sales employees regarding print processes, tools, renewal logic, and deal guidance. - Collaborate with Pricing, Finance, and Product to ensure deal structures and recommendations support profitability and growth. - Identify operational gaps and contribute to process improvements across the deal-to-order workflow. - Support the development and refinement of renewal logic, deal playbooks, and strategy frameworks. - Provide strategic and operational support to the Director of Revenue Operations - Print, ensuring continuity as the function grows. - Lead through influence across Sales, Renewals, Pricing, GMs, and cross-functional partners without direct-report responsibility. - Reinforce a collaborative, data-driven, and customer-value-focused culture across interactions. - Mentor and guide team members within Print Sales Operations when partnering on deal strategies or process improvements. - Lead cross-functional initiatives and support Region4 and other BU priorities as assigned. QUALIFICATIONS Education and Experience - Associate's degree and two years of relevant experience; or equivalent combination of education and experience. REQUIRED SKILLS 1. Financial acumen and preferred around copier/print industry and equipment leasing. 2. Demonstrates ability to use Excel and Salesforce (CRM). 3. Understanding of Copier/Print solution offerings including A3 and A4 solutions, Production Print, Wide Format solutions, Label Print solutions and Software solutions. 4. Natural aptitude for outcome-based reasoning. 5. Demonstrate excellent verbal and written communication skills with internal and external clients. 6. Self-starter, ability to plan and implement sales strategy with limited supervision. 7. Ability to thrive in a competitive, goal-driven environment. 8. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. 9. Ability to prioritize responsibilities and to operate with changing priorities. 10. Demonstrate ability to work effectively and professional with all types of people and situations. 11. Demonstrates a strong attention to detail to ensure accuracy and quality. 12. Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes.

Please note: Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers. Your Impact The Staff Software Engineer, Backend is an experienced engineer who leads large-scale projects and are key contributors to their group's success. They are involved in long-term strategic planning, mentor senior engineers, and are influential in technical decision-making across multiple teams or a department. They focus on implementation and system design, as well as maintaining and evolving solutions. What You'll Do Technical Leadership and Mentorship: Provides technical leadership in project teams, guiding engineers, and contributing to technical decision-making. Quality Architects for System Design for sub-systems that they know / own. Sets technical direction for large projects or teams, driving innovation, and solving organization-wide problems Performance Optimization: Focuses on designing systems for high performance, scalability, and reliability Ownership: Proactively identifies areas of products and systems that currently have problems or will develop problems as well as a plan to address those problems Stakeholder Engagement: Works with stakeholders, including product managers, designers, developers, and executives, to align architectural designs with business needs and customer expectations Software Development: Designs, develops, and maintains sophisticated software solutions, ensuring they are efficient, scalable, and meet business requirements with architectural excellence. Responsible for the boundary identification, system design and grooming for one or more sub-systems Code Quality and Optimization: Upholds and enhances code quality through rigorous review processes, optimization techniques, and adherence to best practices Technical Problem Solving: Tackles complex technical challenges, employing a problem-solving approach with innovative solutions Collaboration and Communication: Works effectively within the engineering team and cross-functional teams, collaborating with other engineers, product managers, and stakeholders, contributing to project planning and execution Continuous Learning and Adaptation: Stays updated with the latest technology trends and advancements, continually enhancing skills and knowledge, bringing innovative ideas to the team Technical Documentation: Creates and maintains comprehensive technical documentation,ensuring clarity and accessibility of information Who You Are 10+ years of relevant experience in backend engineering, with a substantial focus on SaaS or cloud-based applications Demonstrated experience in leading or playing key roles in significant software projects, showing an ability to work effectively both independently and as part of a team Experience with and involvement in developing, monitoring and maintaining large-scale, high-availability software systems Experience designing and developing from a Security Perspective Knowledge of microservices architecture principles, including decentralized data management, service discovery, and bounded contexts. Mastery in microservices technology stack, ability to optimize performance, and ensure security and scalability across the system. Proficiency in containerization technologies such as Docker and orchestration tools like Kubernetes. Experience in creating, deploying, and managing containers is essential Strategic level interaction with UI Developers. Works to ensure backend systems can support future UI/UX initiatives and performance requirements. Knowledge of system architecture, design patterns, and best practices in software development Skilled with designing and operating software in a Cloud Provider, such as AWS, Azure, or GCP Expertise with both relational and non-relational data stores, Elasticsearch, Cassandra, MySQL, PostgreSQL. Skilled in analytical abilities and problem-solving, capable of addressing complex technical challenges. Ability to adapt to new technologies and methodologies, and a mindset geared towards innovation and continuous improvement. Skilled in programming languages and frameworks commonly used in SaaS development. In particular, Java/Kotlin, Python, C#, as well as a deep understanding of software engineering principles. Proven ability to deliver well-crafted, tested, and maintainable code solutions to complex technical challenges. Familiarity with server management, network configurations, and an understanding of cloud services (like AWS, Azure, or Google Cloud). Knowledge of various stages of the SDLC, including design, development, testing, and deployment. Even Better If You Have… Experience selecting and extending 3rd party components (commercial or open source) that provide operational leverage Experience with Agile development methodologies and practices Experience using feature or release toggles as a code branching strategy Experience leveraging observability systems (logging, metrics, traces) to monitor and debug production subsystems and generate business level metrics Experience in implementing RESTful APIs and/or Graphql APIs for outward-facing services and using gRPC for efficient internal service-to-service communication. Experience with CI/CD pipelines and tools (like Jenkins, GitLab CI, or CircleCI) for automated testing and deployment of microservices Perks of DISCO Open, inclusive, and fun environment Benefits, including medical, dental and vision insurance, as well as 401(k) Competitive salary plus RSUs Flexible PTO Opportunity to be a part of a company that is revolutionizing the legal industry Growth opportunities throughout the company About DISCO DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

WIN Waste Innovations is looking for an Electrical and Instrumentation Technician to install, troubleshoot, clean, inspect, calibrate, and maintain electrical, instrumentation, and distributive control equipment throughout the H2S facility in a safe and professional manner. Essential Functions: Monitors and maintains facility equipment to ensure safe and efficient equipment and facility operation. Performs electrical preventive and repair of H2S and landfill equipment up to 480 v line voltage Maintain and calibrate H2S plant and Landfill equipment per OEM procedures and recommendations Maintain facility CEMS system per State, Federal and OEM requirements Perform all work safely and professionally with minimal supervision in accordance with Federal and State Regulations, and Company Work Rules, Policies and Procedures. Initiates and completes work-orders and requisitions, and documents all critical and or pertinent information on a routine basis. Responds and reports to work during off hours when emergency repairs are required. Travels to other facilities with-in the Company when technical support is required. Takes proactive measures to address improvement opportunities with minimal supervision/additional training. Assumes increased levels of responsibility when required or requested with minimal supervision/additional training. Performs lesser skilled duties when required or requested. Completes the Corporate and Plant Training Programs within the time frame prescribed. Identifies and effectively uses basic and precision measuring tools to calculate and determine lengths, surface areas, and volumes as necessary while performing maintenance tasks on a routine basis. Follows standard safety procedures, correct safety and environmental hazards, and report them to the Shift Supervisor immediately. Reads, understands, and applies information such as, lockout/tagout procedures, safety rules, job hazard analyses, operating and maintenance instructions, and procedure manuals. Works overtime. Works rotating shifts during outages or if requested. Communicates clearly and concisely both verbally and in writing; as well as communicate clearly whether using in-situ intercom system, two-way radio or face to face. Anticipates typical problems, identify potential or recurring problems, and take appropriate action with minimal supervision/additional training. Troubleshoots equipment, diagnose problems and repair with minimal supervision/additional training. Operates other equipment including, but not limited to, industrial forklifts, manlifts, skid steer type loaders, and other mobile equipment. Qualifications: High school diploma or general education degree (GED) or equivalent. Minimum of 4 years experience in the Industrial or Power Industry Electrical and Instrumentation Maintenance Field, or a minimum of 2 years experience as a 3rd class E&I Technician with minimum required instrumentation training/experience. Licenses required as necessary to comply with State, Environmental, and/or Federal regulatory agencies or if Electrician, licensed as necessary by State, Environmental, and/or Federal regulatory agencies. Work Environment: Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Noise in work environment Physical Demand: Stand Sit for prolonged periods of time Walk Handle tools, equipment, fine motor skills Reach with hands and arms Climb and walk on heights often greater than 4 feet Stoop, kneel, bend, push, pull, crawl Ascend and descend stairs and stationary vertical ladders as part of normal work activity and emergency egress situations Lift 50 lbs. Move about all areas of the plant, including catwalks, deck grating, and uneven surfaces Close vision, distance vision, peripheral vision, depth perception, corrected or otherwise Operate a 1.5 inch fire hose operating at 125 psi line pressure to the extent required to extinguish fire Operate fire extinguishing equipment ranging from hand held extinguishers to 200 lb portable units Access confined spaces and pressure vessels through standard 12” by 16” manways PPE Required: Work in areas under adverse conditions that may require the donning and use of personal protective equipment including, but not limited to, the following with average fatigue: Negative pressure respirator Positive pressure respirator Self-contained breathing apparatus (steel or composite bottle) Hardhat Approved safety shoes Eye protection Rubber suit and gloves Chemical resistant suit Heat resistant outerwear Flame resistant outerwear Approved hearing protection Gloves Safety harness WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

We are seeking our new Sales Development Rep to join the Axway team! As an SDR at Axway, you will serve as a critical top-of-funnel engine for our sales team. You will prospect, engage, and qualify leads, setting up meetings for our Account Executives (AEs) and helping to drive revenue growth. You'll operate on the front lines, learning the product, market, and buyer challenges, and shaping the messaging that drives engagement. You will: * Identify new prospective customers and business opportunities (in both inbound and outbound channels) * Qualify leads through discovery calls, assessing fit (budget, authority, need, timeline) * Book meetings or product demos with AEs or senior sales team members * Maintain a robust and up-to-date pipeline in the CRM * Collaborate cross-functionally with marketing, product, and sales to optimize outreach and messaging * Provide feedback on lead quality, campaigns, and positioning * Hit activity metrics (calls, emails, social touches) and conversion goals Responsibilities * Execute outbound prospecting campaigns (cold calls, email sequences, social outreach) to new accounts and previously unengaged prospects * Engage inbound leads, evaluate interest, and qualify appropriately * Conduct initial discovery conversations to uncover pain points, business challenges, and project timelines * Use tools (LinkedIn Sales Navigator, ZoomInfo, Outreach, etc.) to research and build targeted lists of contacts * Manage and update lead/contact/account records and status in CRM (e.g. Salesforce) * Schedule and coordinate follow-up meetings, demos, or evaluations with AEs * Partner with marketing to leverage campaigns, content, and events in outreach * Report on key metrics - pipeline growth, conversion rates, activity levels, forecast vs. actual * Continuously test, refine, and improve messaging, outreach cadences, and targeting strategies Qualifications Required: * 1-3 years of experience in B2B sales, inside sales, lead generation, business development, or similar * Demonstrated success in outbound prospecting and lead generation * Exceptional verbal and written communication skills * Strong ability to conduct discovery conversations, ask probing questions, and qualify opportunities * Comfortable making a high volume of calls and outbound touches daily * Self-motivated, resilient, coachable, and goal-oriented * Familiarity with CRM systems (Salesforce preferred) and sales engagement tools * Ability to learn quickly in a technical domain Preferred: * Experience selling software, SaaS, enterprise technology, or IT infrastructure * Understanding of APIs, data integration, cloud, or related technology domains * Experience working with marketing or product teams on messaging * Exposure to enterprise accounts or selling to senior decision-makers (C-level, VPs) * Bachelor's degree or equivalent Company Overview At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration. We're on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions. Why Axway? We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily. Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together. Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: ************************* Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will. Axway is an AA and EEO employer #LI-KJ1 #LI-Hybrid

The Network Escalation Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide remote technical support, troubleshooting, and administration to Marco clients focused on the technology category of network infrastructure. ESSENTIAL FUNCTIONS: Provide technical support, remote help desk services, and consultative recommendations to billable and non-billable Marco clients focused on the following networking technologies: firewalls; routers; switches; access points. Troubleshoot networks to correct malfunctions and other operational problems. Act as a mentor and technical support advisor for team by assisting with escalated issues. Provide troubleshooting, coaching, and training for team members to enhance their ability to handle similar situations in the future. Perform network maintenance tasks such as firmware and code upgrades, as well as reconfigurations of network devices to align with best practices. Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network. Accurately maintain documentation and comply with service administrative procedures, ticket updates, time entries and timesheets. Perform network assessments. Make recommendations on the configurations of network management software and the software platforms administered through the managed services NOC. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Function collaboratively as part of a fast-paced, client-oriented team. Maintain support desk expectations of time entry details and communication standards. Participate after hours work as required. Attend required company and department meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Previous MSP experience preferred. Current high level industry recognized certifications including one or more of the following: CCNA, CCNP. REQUIRED SKILLS: Solid understanding of network technologies and the OSI model. Proven experience in effective network troubleshooting. Proficiency with network diagnostic, management, and diagram tools. Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it. Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself, go find someone who can. Confidence - When you are assured of your own ability, it shows. You may however need assistance for the tough situations that can arise. Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. Enthusiasm - You need to be able to motivate yourself. Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation. Pay Range: $38.08 - $59.03 hourly The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI