Clerical/administrative assistant resume examples from 2026
Land interviews using Zippia's AI-powered resume builder.
All resume examples
How to write a clerical/administrative assistant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in clerical/administrative assistant-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some clerical/administrative assistant interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a clerical/administrative assistant resume:
- Data Entry
- Word Processing
- Payroll
- Customer Service
- Scheduling Appointments
- Clerical Support
- PowerPoint
- Office Equipment
- Front Desk
- Travel Arrangements
- Telephone Calls
- Financial Statements
- Multi-Line Telephone System
- Purchase Orders
- Computer System
- Administrative Tasks
- Clerical Tasks
- Office Machines
- Hard Copy
- Office Documentation
- Administrative Functions
- Visitors
- Customers
- Multi-Line Phone System
- Fax Machines
- Clerical Assistance
- Direct Calls
- Business Transactions
- Outbound Calls
- HR
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the clerical/administrative assistant position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write clerical/administrative assistant experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from clerical/administrative assistant resumes:
Work history example #1
Associate Administrative Assistant
Wells Fargo
- Supported complex projects and acted as an information resource on departmental/business unit policies and procedures.
- Prepared documentation with proper coding according to the accounting procedures and policies.
- Created a PowerPoint presentation for new in house services.
- Guaranteed timely delivery of member communications by reviewing applicable regulations, prepared notes obtaining necessary approvals and identifying target members.
- Maintained PTO and Payroll records, ordering and maintain supply inventory.
Work history example #2
Promoter
Lyft
- Marketed events via internet, mobile phones and with a street team.
- Increased campus-wide knowledge of Windows new computer software, programs, and devices to students through demos and demonstrating proper usage.
- Introduced Microsoft Windows 8.1 to more than 1000 students and faculty
- Promoted Windows 8 by demonstrating its operation and features
- Introduced individuals to new Surface Pro with Windows 8.1 and helped market
Work history example #3
Clerical/Administrative Assistant
City of Atlanta
- Assisted Payroll Clerk with collection and correction of time sheets for all locations.
- Included answering phones, filing, searching various city databases for information.
- Prepared and edited technically complex documents including merge documents, heavily-footnoted manuscripts, PowerPoints and graphics with minimum supervision and direction.
- Developed and implemented procedures which resulted in increased company efficiency and productivity.
- Created numerous design projects using PowerPoint software.
Work history example #4
Front Desk Office Assistant
Food Lion
- Authorized to complete key overrides, rain checks, disbursement of payroll checks, relieve cashiers for breaks.
- Cashed payroll checks, excepted payments for storage buildings, kept storage building books updated.
- Packaged and processed outgoing overnight items such as, FedEx, UPS and USPS.
- Prepared and dispatched all types of written and electronic communications.
- Increased customer loyalty through verbal communication.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from clerical/administrative assistant resumes:
Some College Courses in accounting
University of Maryland - College Park, College Park, MD
2010 - 2010
Associate's Degree in information technology
DeVry University, Oakbrook Terrace, IL
2003 - 2005
Highlight your clerical/administrative assistant certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your clerical/administrative assistant resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Certified Data Management Professional - Data Management (CDP-DM)
- Certified Clinical Medical Assistant (NHA)
- Microsoft Office Specialist Master Certification (MOS)
- Word 2010 Certification
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Dental Assistant (RDA)