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PERSONALIZED JOBS

Become A Clerical Aide

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Working As A Clerical Aide

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Clerical Aide Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerical Aide

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerical Aide jobs

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Clerical Aide Career Paths

Clerical Aide
Data Entry Clerk Office Manager
Account Manager
5 Yearsyrs
Data Entry Associate Specialist Account Manager
Area Manager
7 Yearsyrs
Pharmacist Technician Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Medical Assistant Technician Service Manager
Branch Manager
6 Yearsyrs
Machine Operator Production Supervisor Operations Manager
Business Development Manager
9 Yearsyrs
Unit Secretary Billing Specialist
Business Office Manager
8 Yearsyrs
Administrative Support Assistant Administrative Specialist Human Resources Coordinator
Chief Executive Officer
8 Yearsyrs
Machine Operator Service Technician Operations Manager
Chief Operating Officer
11 Yearsyrs
Data Entry Associate Office Administrator Property Manager
Communications Director
7 Yearsyrs
Clerk Office Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Data Entry Clerk Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Home Health Aid Patient Care Technician Medical Assistant
Office Manager
5 Yearsyrs
Administrative Support Assistant Administrative Support Human Resources Coordinator
Operations Director
9 Yearsyrs
Home Health Aid Security Officer Technician
Operations Manager
7 Yearsyrs
Unit Secretary Patient Service Representative Billing Specialist
Practice Manager
9 Yearsyrs
Clerk Technician Project Manager
Program Manager
8 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Property Manager
6 Yearsyrs
Pharmacist Technician Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
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Average Length of Employment
Clerk Typist 3.6 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Clerical Associate 3.1 years
Clerical Secretary 3.1 years
Office Technician 3.0 years
Secretary 2.8 years
Data Clerk 2.4 years
Clerk 2.3 years
Clerical Staff 2.3 years
Office Clerk 2.2 years
Front Office Clerk 2.2 years
Program Clerk 2.1 years
Office Worker 2.1 years
Office Assistant 2.0 years
Clerical Aide 2.0 years
Clerical Worker 1.9 years
Clerical Assigner 1.9 years
Clerk/Assistant 1.9 years
Receptionist 1.9 years
Office Aide 1.6 years
Top Employers Before
Cashier 14.9%
Internship 6.2%
Secretary 5.3%
Volunteer 3.5%
Supervisor 2.4%
Assistant 2.4%
Clerk 2.1%
Aide 2.0%
Waitress 1.8%
Top Employers After
Cashier 12.7%
Internship 5.8%
Clerk 3.2%
Teacher 2.7%
Volunteer 2.7%
Secretary 2.6%

Clerical Aide Demographics

Gender

Female

81.0%

Male

15.6%

Unknown

3.4%
Ethnicity

White

77.8%

Hispanic or Latino

13.4%

Asian

6.9%

Unknown

1.4%

Black or African American

0.5%
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Languages Spoken

Spanish

67.1%

French

11.4%

Chinese

3.8%

German

3.8%

Japanese

2.5%

Dakota

2.5%

Khmer

1.3%

Hawaiian

1.3%

Turkish

1.3%

Braille

1.3%

Greek

1.3%

Polish

1.3%

Italian

1.3%
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Clerical Aide Education

Schools

Alabama State University

10.2%

Troy University

9.8%

Auburn University-Montgomery

9.4%

San Joaquin Delta College

7.7%

Northwestern University

7.2%

University of Alabama

5.5%

Florida State College at Jacksonville

5.1%

Borough of Manhattan Community College of the City University of New York

4.3%

New Mexico State University

4.3%

Michigan State University

3.8%

Faulkner University

3.8%

Charles Stewart Mott Community College

3.4%

University of Phoenix

3.4%

Liberty University

3.4%

Kaplan University

3.4%

Grand Canyon University

3.4%

Ashford University

3.0%

Monroe College

3.0%

Auburn University

3.0%

Grand Valley State University

3.0%
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Majors

Business

24.3%

Criminal Justice

8.4%

Psychology

8.3%

Medical Assisting Services

6.5%

Health Care Administration

6.5%

Accounting

5.3%

General Studies

4.7%

Liberal Arts

3.6%

Social Work

3.5%

Nursing

3.2%

Biology

3.0%

Human Services

3.0%

Education

2.7%

Computer Information Systems

2.7%

Communication

2.6%

Political Science

2.6%

Human Resources Management

2.6%

Management

2.4%

Elementary Education

2.3%

English

2.3%
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Degrees

Bachelors

34.1%

Other

31.7%

Associate

18.0%

Masters

7.7%

Certificate

5.3%

Diploma

2.3%

Doctorate

0.5%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Clerical Aide

DataEntryDatabaseSystemsCustomerServicePhoneCallsAppropriatePersonOfficeEquipmentSortFaxMachinesFrontDeskOfficeMachinesClericalSupportPayrollDirectCallsFinancialSchedulingAppointmentsWordProcessingMedicalRecordsMulti-LineTelephoneSystemPersonalComputersFacsimileMachines

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Top Clerical Aide Skills

  1. Data Entry
  2. Database Systems
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Executed secretarial duties such as answering phones, data entry, spreadsheets, document preparation, and completing paperwork.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Provide exemplary customer service to the public, Recreation staff, and all City staff.
  • Answer phone calls, return missed messages, schedule appointment, proof read letters, and address letters.
  • Greeted visitors, ascertained nature of business and conducted visitors to employer and appropriate person.

Top Clerical Aide Employers

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