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Become A Clerical Aide

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Working As A Clerical Aide

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,000

    Average Salary

What Does A Clerical Aide Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerical Aide

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerical Aide Career Paths

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Top Skills for A Clerical Aide

  1. Data Entry
  2. Office Supplies
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Performed incidental typing and data entry
  • Maintained inventory of office supplies and created a list of items to be ordered.
  • Answered phone calls directed them where then need to go, filed paperwork, entered them into the computer system
  • Provided customer service and clarification for customers reviewing contracts and provided requested information.
  • Provided clerical support to staff, assisted displaced students with completing financial aid application, prepared and maintained billing statements.

Clerical Aide Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,273 Clerical Aide resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Clerical Aide Resume

View Resume Examples

Clerical Aide Demographics

Gender

Female

67.3%

Unknown

17.4%

Male

15.3%
Ethnicity

White

58.0%

Hispanic or Latino

18.5%

Black or African American

13.1%

Asian

6.8%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

72.7%

French

7.8%

German

2.6%

Mandarin

2.6%

Chinese

1.9%

Cantonese

1.9%

Dakota

1.3%

Japanese

1.3%

Hmong

1.3%

Turkish

0.6%

Khmer

0.6%

Zulu

0.6%

Polish

0.6%

Braille

0.6%

Greek

0.6%

Hawaiian

0.6%

Urdu

0.6%

Arabic

0.6%

Italian

0.6%
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Clerical Aide Education

Schools

Troy University

9.1%

Monroe College

8.1%

Alabama State University

8.1%

Borough of Manhattan Community College of the City University of New York

6.9%

Northwestern University

5.9%

Auburn University-Montgomery

5.9%

Michigan State University

5.5%

University of Phoenix

5.3%

San Joaquin Delta College

5.1%

New Mexico State University

4.9%

Florida State College at Jacksonville

4.7%

Charles Stewart Mott Community College

4.7%

University of Alabama

3.4%

John Jay College of Criminal Justice of the City University of New York

3.4%

Kaplan University

3.4%

College of New Rochelle

3.4%

New York City College of Technology of the City University of New York

3.2%

Kingsborough Community College of the City University of New York

3.2%

Ashford University

3.0%

Bronx Community College of the City University of New York

2.8%
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Majors

Business

24.0%

Criminal Justice

8.2%

Health Care Administration

7.9%

Psychology

7.7%

Medical Assisting Services

6.3%

Accounting

5.6%

Liberal Arts

4.8%

General Studies

4.1%

Nursing

4.0%

Education

3.2%

Human Services

3.1%

Communication

2.6%

Social Work

2.6%

Computer Science

2.5%

Secretarial And Administrative Science

2.5%

Legal Support Services

2.4%

Management

2.3%

Biology

2.3%

Computer Information Systems

2.1%

Political Science

2.0%
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Degrees

Bachelors

32.7%

Other

30.6%

Associate

19.0%

Certificate

7.6%

Masters

6.3%

Diploma

2.9%

License

0.5%

Doctorate

0.4%
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